CN108880842A - A kind of fault rootstock analyzing and positioning system and analysis method automating operation platform - Google Patents
A kind of fault rootstock analyzing and positioning system and analysis method automating operation platform Download PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0876—Aspects of the degree of configuration automation
- H04L41/0886—Fully automatic configuration
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0893—Assignment of logical groups to network elements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
- H04L41/145—Network analysis or design involving simulating, designing, planning or modelling of a network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
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Abstract
A kind of fault rootstock analyzing and positioning system and analysis method automating operation platform, its system includes property acquisition module, data processing module, data memory module, data cleansing module, policy management module, tactful judgment module, state event location module, event manager module, configuration management module, automatic processing module, system management module, timed task module, monitor display module and report form showing module, the mode of troubleshooting is divided into automatic processing and artificial treatment, the application provides a kind of fault rootstock analyzing and positioning system and analysis method for automating operation platform, improve the working efficiency of enterprise's operation maintenance personnel, reduce the time of system failure processing.
Description
Technical field
The present invention relates to operation management technical fields, and in particular to a kind of fault rootstock analysis for automating operation platform is fixed
Position system and analysis method.
Background technique
As dependence of the various businesses to IT is gradually heavy and cloud computing technology universal, the average IT infrastructure of enterprise
Scale constantly expand, some Web2.0 enterprises may may require that increases thousands of servers within fortnight, therefore
For O&M, the method built one by one by manually is not only troublesome, inefficiency, and be highly detrimental to maintenance and
Extension, even in traditional enterprise, daily backup, server state monitoring and log, by manually mode come
The efficiency of progress is also very low, is a kind of waste of manpower, and therefore, automation is the special sheet that each O&M must be grasped already
Neck.In different enterprises, the scale of automation, demand and implementation are all different, therefore in technical detail level, fortune
It is difficult entirely to apply the method for other enterprise between dimension.However the thinking automated in many cases, be have it is common
Place.
Automation O&M software currently on the market has very much, as the Tivoli product of IBM, the BladeLogic of BMC are produced
Product, the OpenView product of HP, Ansible system of Ansible etc., the framework of these products is similar, according to object-oriented
Difference uses the product of different function, includes server, network, storage, application automated production, wherein O&M
Automation generally comprises three phases：1, the pure manual stage：Manual operations repeatedly carries out software deployment and O&M；2, script rank
Section：By writing script, easily carrying out software deployment and O&M；3, tool phase：Efficiently, easily by third party's tool
Carry out software deployment and O&M.
Monitoring module is the very important module automated in O&M software, and system will necessarily companion after breaking down
With the generation of event, operation maintenance personnel has a large amount of query of generation after seeing failure：Whether server delay machine, either with or without influencing
Operation system, failure caused by what situation etc..Most of business/open source automation O&M software failure currently on the market
Judgment basis be all according to same alarm type, such as server alarm, network alarm, computer room alarm, using alarm, thus
Root that failure generation can not really be navigated to, failure are to the influence degree of system.This not only adds enterprise's operation maintenance personnels
Workload, extend the solution time of the system failure, can also bring economic loss to enterprise.
Summary of the invention
Aiming at the shortcomings in the prior art, the application provides a kind of fault rootstock analyzing and positioning system for automating operation platform
System promotes the working efficiency of enterprise's operation maintenance personnel, reduces the time of system failure processing, while also providing the corresponding fault rootstock
The fault rootstock analysis method of analyzing and positioning system, its technical solution is as follows：
A kind of fault rootstock analyzing and positioning system automating operation platform, including：
The data of acquisition for being responsible for performance acquisition and the event acquisition of management object, and are sent to number by property acquisition module
According to processing module；
Data processing module carries out Classifying Sum to collected data for being responsible for, data is sent to after the completion of data processing
Memory module, while newest data being put into data cache module；
Data memory module, for receiving and storing data that data processing module is sent into database；
Data cleansing module acts on data memory module, is wrapped by the configuration that data store to the data in database
Include the work of cleaning, cutting；
Policy management module, including event correlation module are used for configuration strategy, carry out classification creation according to different objects, together
When configuration strategy and management object incidence relation, the strategy of configuration is stored in repository；
Tactful judgment module, for the strategy in cache policy library, after new data acquire successfully, tactful judgment module can be sentenced
Whether freshly harvested data of breaking reach the threshold value of strategy, and the data for reaching threshold value can generate an event and be sent to incident management
Module；
State event location module carries out the positioning of event root by the direct interdependence of event information, and generates new data
It is sent to event manager module, while analysis result being stored in knowledge base；
Event manager module, for being responsible for carrying out the event of generation including analysis, abundant in content processing；
Configuration management module is responsible for carrying out system the association of automation rule, and associated rule carries out data storage；
Automatic processing module carries out automatic processing for reading the strategy configured in configuration management module, in combination with fixed
When task module in the timed task strategy that configures be associated processing；
System management module, for being responsible for the management of system；
Timed task module, for being responsible for the configuration of timed task；
Display module is monitored, management object progress chart is showed for being responsible for, data, state-event including managing object；
Report form showing module carries out report offer to the data of management object for being responsible for.
Further, the property acquisition module includes agent acquisition module and third party's integration module.
Further, the event manager module includes event analysis module, the abundant module of event and event processing module；
Event analysis module is analyzed and processed event based on the analysis rule built in system；
Event enriches module, abundant in content for carrying out to original event；
Event processing module is responsible for handling event, including is deleted, compressed, degraded, notified.
Further, the system management module include user management module, authority management module, log management module and
Notify management module；
User management module is responsible for system user management, creation, deletion including user, modification, prohibiting function；
Authority management module is responsible for controlling the operating right of user, and wherein user includes administrator, ordinary user, behaviour
Work person, guest；
Log management module is responsible for the log configuration of system；
It notifies management module, is responsible for the message informing of system.
A kind of fault rootstock analysis method automating operation platform, includes the following steps：
After S1, new event access are come in, judge whether the event is a failure, is if the event is not a failure
Unite it is without any processing directly terminate, otherwise carry out step S2；
After S2, failure generate, event correlation module enables immediately, while the letter of instruction carry out event can be issued to facility information library
Breath is abundant, and event rule abundant is carried out according to the type of event, level identification, can abundant result is anti-after abundant information success
It feeds event correlation module, and transmits data to event analysis module；
S3, event analysis module receive the data that event correlation module is sent, and start the information for reading the library KPI, according to
The importance of KPI, class indication are associated, and result is fed back to event analysis module after being successfully associated；
S4, event analysis module receive be successfully associated after the data that update, execute 2 steps, step 1:It sends instructions to logical
Know management module；Step 2:Send data to event processing module；
After notice management module receives the instruction of event analysis module, called according to the administrator information that event is enriched related
Notification interface start information send；
The data that event processing module receives event analysis module start the processing of carry out event and finally issue to execute order,
The processing of event is divided into 2 kinds of modes, 1, automatic processing；2, artificial treatment；
S6, perform script module receive execution order and start to work, the result that Real-time Feedback executes during execution；
After S7, result feedback module receive relevant information, message informing is called to notice management module application and execution
Result notice to relevant supervisor, message informing mode includes short message, mail, wechat and APP.
Further, 2 kinds of modes of event handling are specially in step S4：
Automatic processing：After automatic processing module receives the process instruction of event processing module sending, request event processing
Module calls treatment advice in knowledge base, and event processing module requires to search out the processing step for meeting the event in knowledge base
(being judged by unique identification), knowledge base can provide treatment advice immediately, automatic processing module receive knowledge base to
Treatment advice out starts that SALT interface is called to be remotely operated, and SALT interface carries out the forward direction user management module operated
Application obtains the user name and encrypted message of operation object server, after SALT interface takes usemame/password information, starts certainly
Dynamicization operation, the treatment advice provided according to knowledge base send the execution order of perform script to Server remote；
Artificial treatment：Administrator logs on relevant server, carries out artificial treatment according to the treatment advice provided in knowledge base,
Finally feed back implementing result out.
According to above-mentioned technical proposal, the present invention establishes KPI association mould with the method for the theory and intelligence learning of big data
Type, while being combined with the library CMDB of enterprise, the incidence relation between the CI of each object is obtained, achievees the purpose that dimensionality reduction, most
These relationships are utilized afterwards, by the parser of temporal correlation, in addition the calculating of link relationship weight, final to help enterprise visitor
Family navigates to the root of event, promotes the working efficiency of enterprise's operation maintenance personnel, reduces the time of system failure processing.
Detailed description of the invention
Below by specific embodiment combination attached drawing, invention is further described in detail.
Fig. 1 is functional block diagram of the invention；
Fig. 2 is accident analysis flow chart of the invention；
Fig. 3 is that the fault message in the present invention enriches flow chart.
Wherein, 1, property acquisition module；100, agent acquisition module；101, third party's integration module；2, data processing mould
Block；200, data cache module；3, data memory module；4, data cleansing module；5, policy management module；500, event correlation
Module；6, tactful judgment module；7, state event location module；8, event manager module；800, event analysis module；801, event is rich
Rich module；802, event processing module；9, configuration management module；10, automatic processing module；11, system management module；110,
User management module；111, authority management module；112, log management module；113, management module is notified；12, timed task mould
Block；13, display module is monitored；14, report form showing module.
Specific embodiment
Below by specific embodiment combination attached drawing, invention is further described in detail.
As shown in Figure 1, a kind of fault rootstock analyzing and positioning system for automating operation platform, including：
The data of acquisition for being responsible for performance acquisition and the event acquisition of management object, and are sent to number by property acquisition module 1
According to processing module 2；
Data processing module 2 carries out Classifying Sum to collected data for being responsible for, data is sent to after the completion of data processing
Memory module 3, while newest data being put into data cache module 200；
Data memory module 3, for receiving and storing data that data processing module 2 is sent into database；By configuring pair
Data are managed, the rule etc. cut such as the duration that configuration data saves, data.
Data cleansing module 4 acts on data memory module 3, and the configuration stored by data is to the data in database
It carries out including the work cleaned, cut；
Policy management module 5, including event correlation module 500 are used for configuration strategy, carry out classification wound according to different objects
It builds, while the incidence relation of configuration strategy and management object, the strategy of configuration are stored in repository；Wherein event correlation module
500 be to carry out that event is abundant, event correlation rule configuration according to the event for collecting different objects, as server event association,
Network event association, application affairs association etc..
Tactful judgment module 6, for the strategy in cache policy library, after new data acquire successfully, strategy judges mould
Block 6 judges the threshold value whether freshly harvested data reach strategy, and the data for reaching threshold value can generate an event and be sent to
Event manager module 8；
State event location module 7 carries out the positioning of event root by the direct interdependence of event information, and generates new data
It is sent to event manager module 8, while analysis result being stored in knowledge base；
Event manager module 8, for being responsible for carrying out the event of generation including analysis, abundant in content processing；All generations
Event can all be sent to event manager module 8 and carry out event handling.
Configuration management module 9 is responsible for carrying out system the association of automation rule, and associated rule carries out data storage；
Period control, maintenance phase, the configuration of event notification rule such as are carried out to event, rules of these configurations will do it data storage.
Automatic processing module 10 carries out automatic processing for reading the strategy configured in configuration management module 9, simultaneously
Processing is associated in conjunction with the timed task strategy configured in timed task module 12；
System management module 11, for being responsible for the management of system；Which includes：User management, rights management, log management,
Notice management.
Timed task module 12, for being responsible for the configuration of timed task；Such as the sending time of weekly, monthly magazine, foot is automated
The time etc. of this operation.
Display module 13 is monitored, management object progress chart is showed for being responsible for, data, event including managing object
State, the configuration that can be showed by drawing mode.
Report form showing module 14, for be responsible for management object data carry out report offer, have daily paper, weekly, monthly magazine,
Annual report, performance report, common size statements, ring are than report, event report etc..Report support automatically generates, sends mail automatically, supports
The formats such as Excel, PDF, PNG picture.
Wherein, the property acquisition module 1 includes agent acquisition module 100 and third party's integration module 101.Agent acquisition
It is largely divided into 2 kinds of modes：There are agency and proxy-free mode, third party is integrated to be integrated by various agreements or interface,
Such as SNMP/Trap, Syslog, JDBC, Webservice.
In addition the event manager module 8 includes event analysis module 800, the abundant module 801 of event and event handling mould
Block 802；
Event analysis module 800 is analyzed and processed event based on the analysis rule built in system；
Event enriches module 801, for carrying out abundant in content such as affiliated system, region, server ip to original event
Information；
Event processing module 802 is responsible for handling event, including is deleted, compressed, degraded, notified.
Further, the system management module 11 includes user management module 110, authority management module 111, log pipe
Manage module 112 and notice management module 113；
User management module 110 is responsible for system user management, creation, deletion including user, modification, prohibiting function；
Authority management module 111, be responsible for the operating right of user is controlled, wherein user include administrator, ordinary user,
Operator, guest；
Log management module 112 is responsible for the log configuration of system；
It notifies management module 113, is responsible for the message informing of system.
As shown in Fig. 2, a kind of fault rootstock analysis method for automating operation platform, includes the following steps：
After S1, new event access are come in, judge whether the event is a failure, is if the event is not a failure
Unite it is without any processing directly terminate, otherwise carry out step S2；
After S2, failure generate, event correlation module 500 enables immediately, while instruction carry out event can be issued to facility information library
Abundant information, event rule abundant carries out according to the type of event, level identification, can be abundant knot after abundant information success
Fruit feeds back to event correlation module 500, and transmits data to event analysis module 800；
Wherein be illustrated in figure 3 fault message and enrich process, system is just when building, according to client it is relevant need will create it is corresponding
Knowledge base.It is stored classifiedly according to different objects, such as server (including operating system, database, middleware), network
(interchanger, router, firewall, route etc.), business information (application system title, relevant supervisor, region etc.).
After failure occurs, abundant information is carried out according to the classification of event and source.If the event of network related network
Information bank.It will be updated event content after the completion of event is abundant, be finally synchronized in knowledge base and store.
S3, event analysis module 800 receive the data that event correlation module 500 is sent, and start to read the library KPI
Information is associated according to the importance of KPI, class indication, and result is fed back to event analysis module 800 after being successfully associated；
S4, event analysis module 800 receive the data updated after being successfully associated, execute 2 steps, step 1:It sends instructions to
Notify management module 113；Step 2:Send data to event processing module 802；
After notice management module 113 receives the instruction of event analysis module 800, the administrator information tune that is enriched according to event
It is sent with relevant notification interface start information；
The data that event processing module 802 receives event analysis module 800 start the processing of carry out event and finally issue to hold
Line command, the processing of event are divided into 2 kinds of modes, 1, automatic processing；2, artificial treatment；
S6, perform script module receive execution order and start to work, the result that Real-time Feedback executes during execution；
After S7, result feedback module receive relevant information, message informing is called and holding to the notice application of management module 113
For capable result notice to relevant supervisor, message informing mode includes short message, mail, wechat and APP.
Further, 2 kinds of modes of event handling are specially in step S4：
Automatic processing：After automatic processing module 10 receives the process instruction of the sending of event processing module 802, request event
Processing module 802 calls treatment advice in knowledge base, and event processing module 802, which requires to search out in knowledge base, meets the event
Processing step (is judged) that knowledge base can provide treatment advice immediately by unique identification, and automatic processing module 10 receives
The treatment advice provided to knowledge base starts that SALT interface is called to be remotely operated, and SALT interface carries out the forward direction operated use
The application of family management module 110 obtains the user name and encrypted message of operation object server, and SALT interface takes usemame/password
After information, start automatic operation, the treatment advice provided according to knowledge base sends the execution of perform script to Server remote
Order；
Artificial treatment：Administrator logs on relevant server, carries out artificial treatment according to the treatment advice provided in knowledge base,
Finally feed back implementing result out.
Use above specific case is illustrated the present invention, is merely used to help understand the present invention, not to limit
The system present invention.For those skilled in the art, according to the thought of the present invention, can also make several simple
It deduces, deform or replaces.
Claims (6)
1. a kind of fault rootstock analyzing and positioning system for automating operation platform, which is characterized in that including：
The data of acquisition for being responsible for performance acquisition and the event acquisition of management object, and are sent to number by property acquisition module
According to processing module；
Data processing module carries out Classifying Sum to collected data for being responsible for, data is sent to after the completion of data processing
Memory module, while newest data being put into data cache module；
Data memory module, for receiving and storing data that data processing module is sent into database；
Data cleansing module acts on data memory module, is wrapped by the configuration that data store to the data in database
Include the work of cleaning, cutting；
Policy management module, including event correlation module are used for configuration strategy, carry out classification creation according to different objects, together
When configuration strategy and management object incidence relation, the strategy of configuration is stored in repository；
Tactful judgment module, for the strategy in cache policy library, after new data acquire successfully, tactful judgment module can be sentenced
Whether freshly harvested data of breaking reach the threshold value of strategy, and the data for reaching threshold value can generate an event and be sent to incident management
Module；
State event location module carries out the positioning of event root by the direct interdependence of event information, and generates new data
It is sent to event manager module, while analysis result being stored in knowledge base；
Event manager module, for being responsible for carrying out the event of generation including analysis, abundant in content processing；
Configuration management module is responsible for carrying out system the association of automation rule, and associated rule carries out data storage；
Automatic processing module carries out automatic processing for reading the strategy configured in configuration management module, in combination with fixed
When task module in the timed task strategy that configures be associated processing；
System management module, for being responsible for the management of system；
Timed task module, for being responsible for the configuration of timed task；
Display module is monitored, management object progress chart is showed for being responsible for, data, state-event including managing object；
Report form showing module carries out report offer to the data of management object for being responsible for.
2. a kind of fault rootstock analyzing and positioning system for automating operation platform as described in claim 1, which is characterized in that institute
Stating property acquisition module includes agent acquisition module and third party's integration module.
3. a kind of fault rootstock analyzing and positioning system for automating operation platform as described in claim 1, which is characterized in that institute
Stating event manager module includes event analysis module, the abundant module of event and event processing module；
Event analysis module is analyzed and processed event based on the analysis rule built in system；
Event enriches module, abundant in content for carrying out to original event；
Event processing module is responsible for handling event, including is deleted, compressed, degraded, notified.
4. a kind of fault rootstock analyzing and positioning system for automating operation platform as described in claim 1, which is characterized in that institute
Stating system management module includes user management module, authority management module, log management module and notice management module；
User management module is responsible for system user management, creation, deletion including user, modification, prohibiting function；
Authority management module is responsible for controlling the operating right of user, and wherein user includes administrator, ordinary user, behaviour
Work person, guest；
Log management module is responsible for the log configuration of system；
It notifies management module, is responsible for the message informing of system.
5. based on a kind of fault rootstock analyzing and positioning system for automating operation platform described in any one of Claims 1-4
Fault rootstock analysis method, which is characterized in that include the following steps：
After S1, new event access are come in, judge whether the event is a failure, is if the event is not a failure
Unite it is without any processing directly terminate, otherwise carry out step S2；
After S2, failure generate, event correlation module enables immediately, while the letter of instruction carry out event can be issued to facility information library
Breath is abundant, and event rule abundant is carried out according to the type of event, level identification, can abundant result is anti-after abundant information success
It feeds event correlation module, and transmits data to event analysis module；
S3, event analysis module receive the data that event correlation module is sent, and start the information for reading the library KPI, according to
The importance of KPI, class indication are associated, and result is fed back to event analysis module after being successfully associated；
S4, event analysis module receive be successfully associated after the data that update, execute 2 steps, step 1:It sends instructions to logical
Know management module；Step 2:Send data to event processing module；
After notice management module receives the instruction of event analysis module, called according to the administrator information that event is enriched related
Notification interface start information send；
The data that event processing module receives event analysis module start the processing of carry out event and finally issue to execute order,
The processing of event is divided into 2 kinds of modes, 1, automatic processing；2, artificial treatment；
S6, perform script module receive execution order and start to work, the result that Real-time Feedback executes during execution；
After S7, result feedback module receive relevant information, message informing is called to notice management module application and execution
Result notice to relevant supervisor, message informing mode includes short message, mail, wechat and APP.
6. a kind of fault rootstock analysis method for automating operation platform as claimed in claim 5, which is characterized in that step S4
2 kinds of modes of middle event handling are specially：
Automatic processing：After automatic processing module receives the process instruction of event processing module sending, request event processing
Module calls treatment advice in knowledge base, and event processing module requires to search out the processing step for meeting the event in knowledge base
(being judged by unique identification), knowledge base can provide treatment advice immediately, automatic processing module receive knowledge base to
Treatment advice out starts that SALT interface is called to be remotely operated, and SALT interface carries out the forward direction user management module operated
Application obtains the user name and encrypted message of operation object server, after SALT interface takes usemame/password information, starts certainly
Dynamicization operation, the treatment advice provided according to knowledge base send the execution order of perform script to Server remote；
Artificial treatment：Administrator logs on relevant server, carries out artificial treatment according to the treatment advice provided in knowledge base,
Finally feed back implementing result out.
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