CN108877052B

CN108877052B - Information processing/managing device, beverage selling device and method, and storage medium

Info

Publication number: CN108877052B
Application number: CN201810736031.1A
Authority: CN
Inventors: 侯峰
Original assignee: Guangzhou Lai Pin Internet Service Co Ltd
Current assignee: Guangzhou Lai Pin Internet Service Co Ltd
Priority date: 2018-07-06
Filing date: 2018-07-06
Publication date: 2020-01-10
Anticipated expiration: 2038-07-06
Also published as: CN108877052A

Abstract

The invention provides an information processing/managing device, a beverage selling device and method, and a storage medium, wherein the beverage selling device comprises: a transmission unit that transmits personal information of a user to an information management apparatus; the selection unit selects drinks from the drinks to be selected according to user operation and sends the drink information about the selected drinks to the information management device; and a receiving unit that receives extraction data for extracting a drink from the drink selling device from an information management device, wherein play content played by the drink selling device to a user within a time period for preparing the drink is determined according to personal information.

Description

Information processing/managing device, beverage selling device and method, and storage medium

Technical Field

The present invention relates to a beverage vending device and an information processing device, and more particularly, to an automatic beverage vending device and an information processing device for purchasing beverages.

Background

In recent years, with the development of the technology level, self-service vending equipment is more and more widely applied in daily life, and particularly, a beverage self-service vending machine greatly facilitates the life of people due to the advantages of convenience, rapidness, no need of manual standing and the like.

For example, chinese patent publication No. CN206039707U discloses an automatic coffee vending machine for encapsulated coffee, which employs coffee capsules, so that a coffee vending machine can produce coffee of various tastes. The intelligent vending machine realizes automatic vending by utilizing intelligent payment, is suitable for being arranged in a large office building, and can supply goods for 24 hours.

However, the coffee machine has the defects of simple function and limited payment form as most self-service beverage vending machines in the prior art. This makes to a certain extent influence user's customer experience, has reduced self-service beverage vending machine's availability factor moreover.

In addition, a network-based coffee machine exists in the market, for example, chinese patent No. CN205453759U, which applies an automatic coffee machine to a control system of an intelligent device, receives transaction information through a mobile terminal of the control system of the intelligent device, and controls the automatic coffee machine to release coffee in an amount required by a user through a remote processor.

However, the coffee machine described above is simply selling coffee via a mobile terminal through a network, that is, the selling method is changed. However, for users, the defects of not friendly user interface, not perfect functions, not convenient purchasing mode and the like of the vending device still exist.

Disclosure of Invention

The present invention has been made in view of the above problems in the prior art, and in order to solve all or at least one of the above problems, an aspect of a first aspect of the present invention provides an information processing apparatus for purchasing a drink from a drink selling apparatus, the information processing apparatus including: a transmission unit that transmits personal information of a user to an information management apparatus; the selection unit selects drinks from the drinks to be selected according to user operation and sends the drink information about the selected drinks to the information management device; and a receiving unit that receives extraction data for extracting a drink from the drink selling device from an information management device, wherein play content played by the drink selling device to a user within a time period for preparing the drink is determined according to personal information.

Preferably, the personal information includes at least one of the following information: attribute information indicating personal attributes of the user, a beverage purchase history of the user, and a history of contents played back to the user.

Preferably, the information processing apparatus further includes a purchasing unit for adding the number of drinks corresponding to the payment value of the user within the account of the user according to a purchasing operation of the user.

Preferably, the information processing apparatus further includes a gifting unit for gifting a virtual value corresponding to the number of drinks to be gifted to the other user according to the user operation.

Preferably, the information processing apparatus further includes a broadcasting unit for transmitting information on broadcast content visible to all or a part of the users according to a user operation.

Preferably, the information processing apparatus further includes a payment unit via which a user performs a payment operation for the purchased beverage.

Through the technical scheme of the first aspect of the invention, the information processing device convenient and quick to purchase drinks is realized.

A second aspect of the present invention provides a beverage vending apparatus, comprising: a determination unit determining whether a user can extract a drink from the drink selling device according to extraction information for extracting the drink; a preparation unit that prepares a beverage for the user if it is determined that the user is able to extract the beverage from the beverage vending device; and a playing unit that plays the play content determined according to the personal information of the user to the user for a predetermined period of time.

Through the technical scheme of the second aspect of the invention, the beverage purchasing device capable of greatly improving the purchasing experience of the user is realized.

A third aspect of the present invention provides an information management apparatus for managing beverage data and user data, the information management apparatus including: a receiving unit receiving and storing personal information of a user; an instruction sending unit which sends an instruction for preparing the beverage to the beverage vending device; and the content determining unit is used for determining the playing content played to the user by the beverage selling device within a preset time period according to the personal information of the user.

Through the technical scheme of the third aspect of the invention, the information management device which can conveniently manage the beverage data and the user data and can provide more information for the user is realized.

A fourth aspect of the present invention provides a beverage vending apparatus, comprising: a receiving unit receiving and storing personal information of a user; the content determining unit is used for determining playing content played to the user by the beverage selling device within a preset time period according to the personal information of the user; a preparation unit for preparing a beverage for the user in case it is determined that the beverage can be extracted by the user; and a playing unit that plays to the user within a predetermined period of time, the playing content being determined according to the personal information of the user.

Through the technical scheme of the fourth aspect of the invention, the beverage purchasing device which can greatly improve the purchasing experience of the user and provide more information for the user is realized.

A fifth aspect of the present invention provides a beverage purchase method for purchasing a beverage from a beverage vending apparatus using an information processing apparatus, the beverage purchase method including: a transmission step of transmitting personal information of a user to an information management apparatus; a selection step of selecting a beverage from the beverages to be selected according to a user operation and transmitting beverage information about the selected beverage to the information management device; and a receiving step of receiving extraction data for extracting the beverage from the beverage vending device from an information management device, wherein the playing content played by the beverage vending device to the user in the time period for preparing the beverage is determined according to the personal information of the user.

A sixth aspect of the present invention provides a beverage vending method for vending beverages using a beverage vending apparatus, the vending method including: a determining step of determining whether a user can extract a beverage from the beverage vending device according to extraction information for extracting a beverage; a preparation step of preparing a drink for the user in case it is determined that the user is able to extract a drink from the drink vending apparatus; and a playing step of playing the play content determined according to the personal information of the user to the user within a predetermined period of time.

A seventh aspect of the present invention provides a management method for managing beverage data and user data using an information management apparatus, the management method including: a receiving step of receiving and storing personal information of a user; an instruction sending step of sending an instruction for preparing the beverage to the beverage vending device; and determining the playing content played to the user by the beverage selling device within a preset time period according to the personal information of the user.

An eighth aspect of the present invention provides a beverage vending method for vending beverages using a beverage vending apparatus, including: a receiving step of receiving and storing personal information of a user; a content determining step, wherein the playing content played to the user by the beverage selling device within a preset time period is determined according to the personal information of the user; a preparation step of preparing a beverage for the user in a case where it is determined that the beverage can be extracted by the user; and a playing step of playing the content determined according to the personal information of the user to the user within a predetermined time period.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments described in the present application, and it is obvious for those skilled in the art or ordinary skill in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 illustrates a block diagram of the hardware architecture of a drink vending system according to the present invention.

Fig. 2 is a block diagram illustrating a hardware configuration of an information processing apparatus according to a first embodiment of the present invention.

Fig. 3 illustrates a block diagram of a hardware structure of a drink vending apparatus according to a first embodiment of the present invention.

Fig. 4 is a block diagram illustrating a hardware configuration of an information management apparatus according to a first embodiment of the present invention.

Fig. 5 illustrates an example of a method of making a beverage purchase by an information processing apparatus according to a first embodiment of the present invention.

Fig. 6 illustrates an example of a user interface for beverage selection by the information processing apparatus according to the first embodiment of the present invention.

Fig. 7 illustrates an example of a user interface for beverage purchase through the information processing apparatus according to the first embodiment of the present invention.

Fig. 8 illustrates an example of a user interface for drink gifting by the information processing apparatus according to the first embodiment of the present invention.

Fig. 9 illustrates a schematic diagram of functional modules of an information processing apparatus according to a first embodiment of the present invention.

Fig. 10 illustrates a flow chart of the drink selling apparatus according to the first embodiment of the present invention.

Figure 11 illustrates a schematic view of the functional modules of the drink vending apparatus according to the first embodiment of the present invention.

Fig. 12 illustrates a flowchart of the processing performed by the information management apparatus during vending of drink according to the first embodiment of the present invention.

Fig. 13 illustrates a schematic diagram of functional modules of an information management apparatus according to a first embodiment of the present invention.

Fig. 14 is a flow chart of the beverage vending apparatus according to the second embodiment of the present invention.

Figure 15 illustrates a schematic view of the functional modules of the drink vending apparatus according to the second embodiment of the present invention.

Detailed Description

Embodiments of the present invention will be described in detail hereinafter with reference to the accompanying drawings. It should be understood that the following embodiments are not intended to limit the present invention, and not necessarily all combinations of aspects described according to the following embodiments are required as to the means for solving the problems according to the present invention. For the sake of simplicity, the same reference numerals or signs are used for the same structural parts or steps, and the description thereof is omitted.

[ hardware Structure of beverage vending System ]

First, a hardware structure of a drink selling system of the present invention, which includes a drink selling device, an information processing device, and an information management device, is described with reference to fig. 1.

The drink selling system may include a plurality of information processing devices, and the information processing devices have the same structure. Only two information processing apparatuses, i.e.,

information processing apparatuses

1000 and 1100, are shown in fig. 1, and the following description will be given by taking only the information processing apparatus 1000 as an example. The information processing device 1000 is, for example, a terminal for a user to purchase a drink, and the information processing device 1000 and the information management device 3000 are connected via a network. Examples of the information processing apparatus include, but are not limited to: a cell phone, a tablet computer, or a personal PC, etc.

A plurality of beverage selling terminals can be included in the beverage selling system, and the structures of the beverage selling terminals are the same. Only two drink dispensing terminals, namely, drink dispensing

devices

2000 and 2100, are shown in fig. 1, and only drink dispensing terminal 2000 will be described as an example. Drink merchandiser 2000 is a device for vending beverages, including but not limited to coffee, juice, milk, tea, and the like. The drink selling device 2000 is connected to the information management device through a network.

One or more information management devices 3000 capable of managing user data and drink orders may be included in the drink vending system. The information management device 3000 is connected to the information processing device 1000 and the drink selling terminal via a network. Examples of the information management apparatus include, but are not limited to, a server.

In addition, the drink selling terminal 2000 may be integrally formed with the information management device 3000, that is, the drink selling terminal 2000 includes the information management device that manages the user data and the drink order. In this case, the drink sales terminals 2000 are directly connected to the respective information processing apparatuses 1000 via a network.

Specific configurations of the above information processing device 1000, drink selling device 2000, and information management device 3000 will be described later.

[ hardware configuration of information processing apparatus ]

Next, the hardware configuration of the information processing apparatus 1000 is described with reference to fig. 2. The structure of the information processing apparatus 1100 is the same as that of the information processing apparatus 1000, and is not described herein again. Further, the following configuration is described as an example in the present embodiment, but the information processing apparatus of the present invention is not limited to the configuration shown in fig. 2.

Fig. 2 is a diagram showing a hardware configuration of the information processing apparatus 1000 in the present embodiment. In the present embodiment, a description is given taking a mobile terminal as an example of an information processing apparatus. Note that although a mobile terminal (including but not limited to a smart phone, a smart watch, a smart band, and a music player) is exemplified as the information processing apparatus 1000 in the present embodiment, it is obviously not limited thereto, and the information processing apparatus of the present invention may be various apparatuses such as a notebook computer, a tablet computer, a PDA (personal digital assistant), a personal computer, or an internet device (e.g., a digital camera, a refrigerator, a television, etc.) having a touch display screen and an information processing function.

The information processing device 1000 may transmit personal information of the user, including, for example, order data of the user's beverage purchase, personal attributes such as sex, age, hobby, etc. input by the user, the user's beverage purchase history, etc., to the information management device 3000. The user can perform the following operations on the information processing apparatus 1000: entering or editing personal information, purchasing a virtual value corresponding to the number of real drinks desired to be purchased, and selecting a drink desired to be purchased, etc. The information processing device 1000 may also provide an interface for the user to edit messages that may be broadcast to all or some of the other users of the vend terminals.

In the present invention, "personal information of a user" is information about the user, and may include, but is not limited to: attribute information (e.g., gender, age, goodness, etc.) indicating personal attributes of the user, a beverage purchase record (beverage purchase time, purchase quantity, etc.) of the user, a history (play time, play length, play content, etc.) of the beverage vending device played for the user, and the like.

As shown in fig. 2, the information processing apparatus 1000 includes an input interface 102, a CPU103, a ROM 104, a RAM 105, an external memory 106, an output interface 107, a display 108, a communication unit 109, and a short-range wireless communication unit 110, which are connected to each other via a system bus.

The input device 101 is a device for receiving user input, such as a combination of one or more of keys, a keyboard, a touch screen, and the like.

The input interface 102 is an interface for receiving data and operation instructions input from a user via an operation unit (not shown) such as a key, a button, or a touch panel. Note that the display 108 and the input interface described later may be at least partially integrated, and may be, for example, a configuration in which screen output and reception of a user operation are performed in the same screen.

The CPU103 is a system control unit, and generally controls the information processing apparatus 1000 in its entirety. For example, the CPU103 executes a beverage purchase application for causing a user to make a beverage purchase.

The ROM 104 stores fixed data such as a data table and a control program and an Operating System (OS) program executed by the CPU 103. In the present embodiment, the ROM 104 stores therein respective control programs, and software execution control such as scheduling, task switching, interrupt processing, and the like is performed, for example, under management of the OS stored in the ROM 104.

The RAM 105 (internal storage unit) is configured by, for example, SRAM (static random access memory), DRAM, or the like, which requires a backup power supply. In this case, the RAM 105 can store important data such as program control variables and the like in a nonvolatile manner. A storage area for storing setting information of the information processing apparatus 1000, management data of the information processing apparatus 1000, and the like is also provided in the RAM 105. Further, the RAM 105 functions as a work memory and a main memory of the CPU 103.

The external memory 106 is used for storing applications, data, and the like, and for example, may store applications for purchasing drinks.

The output interface 107 is an interface for controlling the display 108 to display information and a display screen of an application program. The display 108 is constructed of, for example, an LCD (liquid crystal display). The display 108 may also employ a touch screen, and a user performs password input, beverage selection input, message editing input, and the like by displaying a user interface of a soft keyboard having keys such as a numerical value input key, a mode setting key, a decision key, a cancel key, a power key, and the like on the display 108.

The information processing device 1000 performs data communication with external devices such as the drink vending device 2000 and the information management device 3000 by a wireless communication method such as Wi-Fi (wireless fidelity) or bluetooth via the communication unit 109.

[ hardware Structure of drink selling device ]

Next, the hardware structure of the drink vending apparatus 2000 will be described with reference to fig. 3. The structure of the drink vending apparatus 2100 is the same as that of the drink vending apparatus 2000, and thus, the detailed description thereof is omitted. Further, the following configuration is described as an example in the present embodiment, but the drink selling device of the present invention is not limited to the configuration shown in fig. 3.

The drink vending device 2000 can prepare a drink in accordance with a purchase request of a user, and can also transmit the received extraction information to the information management device 3000 and receive an instruction to prepare a drink from the information management device. The drink vending apparatus 2000 is also capable of playing contents such as commodity information, a message issued by the user, etc. to the user.

Fig. 3 is a diagram showing the hardware configuration of the drink vending apparatus 2000 in the present embodiment. In the present embodiment, the description is given with a coffee vending machine as an example of a drink vending apparatus.

As shown in fig. 3, the drink vending apparatus 2000 includes an input device 201, an input interface 202, a CPU203, a ROM 204, a RAM205, an external memory 206, an output interface 207, a display 208, a communication unit 209, and a drink preparation unit 210, which are connected to each other via a system bus.

The input device 201 is a device for receiving user input, such as one or a combination of keys, a keyboard, a touch screen, etc.

The input interface 202 is an interface for receiving data input by a user via an input device and executing instructions. Note that the display 208 and the input device 201 described later may be at least partially integrated, for example, a touch screen as both an input device and a display.

The CPU203 is a system control unit and generally controls the drink vending apparatus 2000 in its entirety. For example, CPU203 executes drink vending software for vending drinks.

The ROM 204 stores fixed data such as a data table and a control program and an operating system program executed by the CPU 203. The RAM205 (internal storage unit) is configured by, for example, SRAM (static random access memory), DRAM, or the like, which requires a backup power supply.

The external memory 206 is used to store applications, data, and the like, and may store, for example, drink vending software, drink inventory information in the drink vending apparatus, drinks taken last time on the drink vending apparatus, information about playing contents played to a user, and the like.

The output interface 207 is an interface for controlling the display 208 to display information and a display screen of an application program. The display 208 is constructed of, for example, an LCD (liquid crystal display). The display may display a message including order information, merchandise information played to the user, or a user broadcast.

The drink vending device 2000 performs data communication with external devices of the information processing device 1000 and the information management device 3000 by a wireless communication method such as Wi-Fi (wireless fidelity) or bluetooth via the communication unit 209.

The drink preparation unit 210 is a unit for preparing a drink according to a purchase request of a user. Preparing beverages such as brewed coffee, brewed milk tea, squeezed juice, opening holes in coconut shells, and the like.

[ hardware configuration of information management apparatus ]

Next, the hardware configuration of the information management apparatus 3000 is described with reference to fig. 4. Further, the following configuration is described as an example in the present embodiment, but the information management apparatus 3000 of the present invention is not limited to the configuration shown in fig. 4.

The information management device 3000 user manages user data including personal information of the user and beverage data. Specifically, the information management device 3000 may receive personal attribute information (e.g., hobbies, sex, age, etc.) input by the user, order information of the user (e.g., type, quantity, special requirement, etc.) from the information processing device 1000 via the network, and may also receive beverage data (e.g., stock information, extraction records, etc.) from the beverage vending terminal via the network. In addition, the information management device 3000 can also transmit/receive an extraction code or the like for extracting a drink. In one embodiment, after the user sends a drink order to the information management device 3000, the information management device 3000 can send extraction information for extracting a drink on the drink vending device 2000 to the user. In addition, the information management device 3000 may also receive an extraction code input by the user from the drink selling terminal and determine whether the extraction code is valid. If the extraction code is valid, the information management device 3000 transmits an instruction to the drink vending device 2000 to prepare a drink. Further, the information management device 3000 may also update the virtual value representing the number of drinks in the account of the user in accordance with operations such as drink purchase, drink extraction, drink presentation, and the like performed by the user via the information processing device 1000.

As shown in fig. 4, the information management apparatus 3000 includes a CPU 303, a ROM 304, a RAM305, an external memory 306, and a communication unit 309, which are connected to each other via a system bus.

The CPU 303 is a central processing unit for executing various application software, such as data management software for managing user data. The ROM 304 and the RAM305 are similar in configuration to the corresponding components in the information processing apparatus 1000, and are not described in detail here.

The external memory 306 is used to store applications, data, and the like, such as personal attribute information of the user, order history of the user, play history of the user, and the like.

Preferably, the drink selling device 2000 and the information managing device 3000 may be integrally formed, and at this time, the drink selling device also has various functions of the information managing device.

[ first embodiment ]

First, how the information processing device 1000, the drink selling device 2000, and the information managing device 3000 operate when a user purchases a drink will be described according to the first embodiment.

[ information processing apparatus ]

Next, a method of the user purchasing a drink through the information processing device 1000 will be described with reference to fig. 5. In the present embodiment, a mobile phone is used as an information processing device, and a purchase procedure is described by taking coffee as a drink as an example.

As shown in FIG. 5, the purchase process of coffee may include the following steps S101-S103:

in step S101, the information processing apparatus 1000 receives personal information including attribute information of the user from the user, and transmits the received information to the information management apparatus 3000.

The attribute information is personal attribute information about the user, and may include, for example: gender, age, hobbies, place of residence, drink preferences, personality signature, friends, etc. of the user. Taking the user as an example of registering the user for the first time, the user can perform an operation of adding a friend even after completing the first registration by editing the attribute information via the information processing apparatus 1000. The personal attribute information, the friend information, and the like are transmitted as the personal attribute information of the user to the information management apparatus 3000.

Taking the user as a non-first-time registered user as an example, the user inputs the ID and the password of the user on the user interface provided by the beverage purchasing application installed on the mobile phone. After logging in, the user also modifies the personal preference in the personal tag into 'Zishen Pinyin', deletes part of friends and newly adds part of friends. In step S101, the personal taste modified by the user and the modified friend information are transmitted as the personal information of the user to the information management apparatus 3000.

In step S102, the information processing device 1000 accepts selection of a beverage by the user, and transmits beverage order information to the information management device 3000.

Specifically, the user selects a beverage that the user wants to purchase from a plurality of beverages, for example, whether latte, cappuccino, mocha, or the like is purchased, through a user interface provided by the beverage purchasing software on the mobile phone. It is also possible to select among other selectable options, such as: the number of drinks, whether sugar is added, polysaccharide or low sugar, etc.

Taking fig. 6 as an example, the user selects "black tea latte" in the interface shown in fig. 6, and selects "milk amount" as "standard", sugar amount as "standard", and "hot and cold selection" as "hot drink". The user's selection of coffee is displayed in the "brewing result". The user then clicks the "ready to extract" button on the interface. In step S102, the mobile phone transmits order information including the above selection result of the user to the information management apparatus 3000.

The order information may include information such as payment method, etc. in addition to the beverage type, beverage preparation condition, beverage quantity, etc.

Then, in step S103, the information processing device 1000 receives extraction information for extracting the drink from the drink selling device 2000 from the information management device 3000. And the user inputs the received extraction information into the beverage selling terminal.

Alternatively, in step S103, the information management device may directly transmit the drink extraction information to the drink selling terminal.

The drink vending apparatus 2000 prepares a drink according to the extracted information, and plays a specific content to the user through the display. Wherein the specific playing content is determined according to the personal information of the user.

Specifically, the mobile phone receives extraction information for extracting coffee from the coffee vending machine from the information management device 3000. The extracted information includes, but is not limited to, order information. The form of the extracted information includes character strings, bar codes, two-dimensional codes and the like. For example, a mobile phone receives a two-dimensional code for extracting a drink, and a user provides the received two-dimensional code to a coffee vending machine, which prepares the drink according to information included in the two-dimensional code.

While preparing the drink, the coffee vending machine plays certain play content to the user on the display. The playing content is determined according to personal information of the user, such as personal attribute information (hobbies, gender and age), or according to order information of the user for purchasing drinks (such as the type of purchased drinks) in the past, or according to a playing history record (such as the category of the playing content) made to the user.

For example, if the user sets his or her own taste to "deep coffee powder", the coffee maker plays promotion information about "all-in-one" of the coffee vending company to the user during a period of time in which the user waits for the preparation of coffee. For example, if the user's personal attribute information includes "one's body", the coffee machine plays promotional information about a certain love and marriage website to the user during that time period. For another example, according to the historical order information of the user, if the coffee purchased by the user for the most times is mocha, the coffee machine plays promotion information about mocha coffee of a certain brand to the user.

In addition, a weight may be assigned to each item of personal information of the user, and a weighted value of each item of personal information may be calculated based on each item of weight, thereby determining the playback content to be played back to the user.

The method of purchasing drinks using the information processing device 1000 may further include a purchasing step S104 of adding a quantity of drinks corresponding to the payment value of the user within the user 'S account according to the user' S purchasing operation. Specifically, the user may purchase a virtual value representing the number of drinks through a mobile phone, for example, purchase a plurality of drinks at a time, extract only one cup, save the number of cups of the remaining drinks in the account of the user, and purchase only the number of cups required this time. This purchase step may be performed before "selection step S102" or after "selection step S102".

Fig. 7 is an example of a user interface for a user to make a purchase via which the user may make a beverage purchase. The purchasing interface may include account balance ("money balance"), information representing coffee price (not shown), information representing payment channels ("money payment" and "WeChat payment"), and information regarding tickets within the user's account that may be used to purchase coffee ("Angel tickets," "personal tickets," and "discount tickets").

In addition, the method of purchasing drinks described above may further include a gifting step S105 of gifting a virtual value corresponding to the number of drinks to be gifted to other users according to a user operation.

Specifically, the user gifts a drink to other users, for example, friends or other public institutions in the own contact list through the user interface, and gifts the drink in the own account to others by subtracting a value corresponding to a gifted amount from a virtual value in the own account and adding a value corresponding to the gifted amount to an account of the user who accepts the gifting.

FIG. 8 is an example of a user interface for gifting by a user. The user inputs the ID of the friend to give coffee, the number of gifts, and a message on the user interface shown in fig. 8. The user can donate the coffee in the own account to one or more persons through the donation operation and can donate the coffee to other public institutions.

In addition, the above-described method of beverage purchase may further include a broadcasting step S106 in which the information processing device 1000 transmits information on broadcasting, the content of which is visible to some or all of the users of the beverage purchase device, to the information management device 3000 according to a user operation. The broadcast content may be displayed on the display interface of the information processing device 1000, or may be displayed on the display interface of the drink vending terminal 2000.

The broadcast content includes at least one of video, audio, and text. User operations include, but are not limited to: editing the played content, selecting the user who receives the notification, selecting the transmission time, and the like. In this step, the user performing the operation can broadcast the broadcast to the users receiving the broadcast (all users or a specific user, for example, xiaoming), and can also broadcast the broadcast to the users receiving the broadcast at the transmission time selected by the user performing the operation, so that all users or the specific user can read the notification.

For example, a user may enter/edit messages to be broadcast to other users via a user interface provided by a drink purchase application on a cell phone or a wechat public signal or the like. The message may be, for example, "Happy Small tomorrow! "," ai Lai Yipin company congratulate on holiday happy coffee powder as a whole! ". The message may be displayed when the user opens the drink purchase software on the mobile phone, or may be displayed on the drink vending terminal.

Next, a functional block diagram of the information processing apparatus 1000 according to the present invention will be described with reference to fig. 9.

The information processing apparatus 1000 includes: a transmitting unit 210, a selecting unit 220, a receiving unit 230, a purchasing unit 240, a gifting unit 250, and a notifying unit 260.

The transmission unit 210 transmits personal information including attribute information of the user to the information management apparatus 3000.

The selection unit 220 selects a beverage from the beverages to be selected according to a user operation, and transmits beverage order information to the information management device 3000.

A receiving unit 230 for receiving extraction information for extracting the beverage from the beverage vending apparatus from the information management apparatus.

Optionally, the information processing apparatus 1000 further comprises a purchasing unit 240 for adding the number of drinks corresponding to the payment value of the user in the account of the user according to the purchasing operation of the user.

Optionally, the information processing apparatus 1000 further includes a gifting unit 250 for gifting a virtual value corresponding to the number of drinks to be gifted to other users according to a user operation.

Optionally, the information processing apparatus 1000 further includes a broadcasting unit 260 for transmitting information on broadcasting to the information management apparatus 3000 according to a user operation.

[ beverage selling device ]

Next, the operation flow of the drink selling device according to the first embodiment will be explained with reference to fig. 10. In the present embodiment, the purchase process is described by taking a coffee vending machine as a beverage vending device as an example.

In step S201, the drink vending device 2000 transmits extraction information for extracting drinks, which is received from the user, to the information management device 3000.

For example, a touch screen is provided on the coffee vending machine, via which the user enters drink-extraction information. Or the coffee vending machine is provided with a camera, and the user scans the extraction information in the form of the two-dimensional code through the camera. Alternatively, the coffee vending machine is provided with a keyboard via which the user enters the extraction information. Then, the coffee vending machine transmits the received extraction information to the server as the information management apparatus.

In step S202, it is determined whether the user can extract a beverage from the beverage dispenser according to the extraction information, and in case it is determined that the beverage can be extracted by the user, the beverage dispenser starts to prepare a beverage.

And determining that the beverage can be extracted by the user when the extraction information is valid and the stock of the beverage selected by the user exists in the coffee machine.

Alternatively, after the user submits the beverage purchase order to the information management device through the mobile phone, the information management device directly sends an instruction for preparing the beverage to the beverage selling device, and does not send the extraction information. In this case, steps S201 and S202 are replaced with step S201 ', and in step S201', the beverage vending apparatus starts preparing beverages according to the beverage purchase orders submitted by the user.

As an example of step S202, in the event that it is determined that the extraction information is correct and there is an inventory of "black tea latte" in the coffee machine of "standard milk standard sugar" and "hot drink" selected by the user, the coffee machine vending machine begins making the coffee.

In step S203, the vending machine plays the user with the playing content determined according to the personal information of the user stored in the information management device, for example, the personal information includes attribute information indicating the attribute of the user/the beverage purchase history of the user/the history of the playing content played to the user, within a predetermined period of time. Wherein, the playing content comprises at least one of video, audio and characters related to the commodity information.

Specifically, the information management device determines the content to be displayed on the drink selling device while the user waits for the preparation of the drink to be completed, based on the attribute information of the user (for example, the age, sex, and taste of the user), the time required to prepare the drink, and the like. The predetermined time period may be, for example, a time from the start of preparing the beverage to the completion of preparing the beverage, or another predetermined time period.

For example, the beverage to be extracted by the user is black tea latte, and the coffee vending machine needs to prepare the coffee for 2 minutes. During the period when the user waits for the preparation of the black tea latte, the coffee vending machine plays the content to be played to the user, which is determined according to the personal attributes of the user (such as female, single, hobby shopping and beauty), the time (2 minutes) for preparing coffee and the like. Such as promotional information for "all-in-one" new coffee.

Optionally, the coffee vending machine may play content that is available for the user to interact with, to provide the user with more purchasing information, and to improve the user's purchasing experience.

For example, the processing of the drink dispensing device further comprises the following steps:

step S204, determining whether the user selects the specific commodity information in the playing content.

Specifically, in the content (display interface) played by the coffee machine, the commodity information with a link is included, and the user can enter the link by touching the commodity information (selecting specific commodity information).

For example, the content currently played by the coffee machine is promotion information of a certain e-commerce, wherein the promotion information includes a link of a certain brand of coffee, and when a user clicks the link, the user means that the brand of commodity information is selected.

In step S205, the product corresponding to the product information selected by the user is displayed.

Specifically, after the commodity is clicked in step S205, the link to the commodity is entered in step S206, and the detailed information interface of the commodity is entered.

For example, after the user clicks on the link to the brand of coffee, the user interface of the touch screen of the coffee vending machine displays details of new coffee that was released by the brand.

Step S207, determining whether the display of the product information satisfies a predetermined condition. The predetermined condition includes that the display of the commodity exceeds a predetermined time or the user completes a questionnaire for the commodity.

Specifically, if the user browses detailed information of the brand of new coffee for more than a predetermined time (e.g., 2 minutes), or the user completes the user questionnaire for the commodity, it is considered that the display of the commodity information satisfies the predetermined condition. Alternatively, a questionnaire that can pop up can be included in the detailed interface, and the user can complete the questionnaire by selecting certain options or entering certain text/audio.

In step S208, when the display of the product satisfies a predetermined condition, the virtual value in the account of the user is updated.

In particular, if the predetermined condition is satisfied, meaning that the user has completed a task for the brand, the drink vending apparatus awards the user a predetermined number of virtual values and updates the virtual values in the user account.

For example, if the user browses the detailed information of the brand of new coffee for more than a predetermined time (e.g., 2 minutes), or if the user completes the user questionnaire for the product, the coffee vending machine adds a certain amount of virtual value to the current virtual value in the user account, and transmits the update result to the information management apparatus.

In particular, step S204 and step S205 in the above-described processing are not essential steps. The process may also proceed directly to step S206 after step S203, determine whether or not the display of the broadcast content satisfies a predetermined condition in step S206, and update the virtual value of the user if the predetermined condition is satisfied.

For example, in step S203, promotional information for a particular e-commerce is displayed on a touch screen of the coffee vending machine, and the coffee vending machine will reward the user with a certain number of virtual values upon determining that the user has viewed the promotional information for 2 minutes, or that the user has completed a questionnaire that pops up on a page displayed on the user interface.

Next, a functional module structure of the drink selling device according to the first embodiment will be described with reference to fig. 11.

This drink selling device includes: an extraction determination unit 310, a beverage preparation unit 320, and a play unit 330. Optionally, the drink vending apparatus further includes one or more of a selection determination unit 340, a selection object display unit 350, a determination unit 360, and an update unit 370.

An extraction determining unit 310 determines whether the user can extract the beverage from the beverage vending apparatus according to the extraction information.

A beverage preparation unit 320 for preparing a beverage for the user in case it is determined that the user can extract the beverage from the beverage vending apparatus; and

the playing unit 330 plays the playing content determined according to the personal information of the user to the user within a predetermined period of time.

The selection determining unit 340 determines whether the user selects specific information in the currently played content.

The selection object display unit 350 plays the play content for the specific information selected by the user.

The determination unit 360 determines whether or not the playback satisfies a predetermined condition.

An updating unit 370 that updates the virtual value in the user's account in case the playback satisfies a predetermined condition.

[ information management apparatus ]

Next, the work flow of the information management apparatus 3000 according to the first embodiment is explained with reference to fig. 12. A server is exemplified as the information management apparatus 3000 in the present embodiment.

In step S401, the information management apparatus 3000 receives personal information of the user from the information processing apparatus 1000.

Specifically, the information management device 3000 receives information such as personal attributes, drink purchase history, and the like input by the user from the information processing device, and stores the information.

In step S402, the information processing device 3000 transmits extraction information for the user to extract the drink from the drink vending device 2000 to the information processing device 1000. Specifically, the information processing apparatus transmits the extraction code to the information processing apparatus.

In step S403, the information processing device 3000 receives, from the drink selling device 2000, extraction data input by the user via the drink selling device. The process then proceeds to step S404.

In the proceeding of the above-described steps S402 and S403, the information processing device 3000 transmits an extraction code to the mobile phone of the user and receives an extraction code input by the user from the coffee vending apparatus, and determines whether coffee extraction is possible in the subsequent steps.

In step S404, the information processing device 3000 confirms whether the drink requested to be extracted by the user can be extracted. Specifically, it is determined whether the drink can be drawn according to the stock condition in the drink selling device 2000 and/or whether the drawing information inputted by the user is valid. When there is a beverage selected by the user in the stock of the beverage vending apparatus and/or the extraction information is valid, it is determined that the beverage can be extracted by the user, and then the process goes to step S405.

In step S405, the information processing device 3000 transmits an instruction to prepare a drink to the drink vending apparatus. For example, the server sends instructions to a coffee vending machine to prepare the coffee that the user wants to extract.

Alternatively, instead of performing steps S402-S404, the information processing device may directly proceed to step S405 after receiving the order from the user and after the user has paid successfully, and send an instruction to prepare the beverage to the beverage vending device 2000.

In step S406, the information processing device 3000 determines the playing content played to the user by the drink selling device within the predetermined time period according to the stored personal information of the user.

Specifically, the information processing device 3000 determines the playback content to be played back to the user at the drink sales terminal from personal information (attribute information/drink purchase history of the user/playback record of the drink sales device for the user, etc.). The above determination process is described in the above description of the drink vending terminal, and is not described in detail herein.

In step S407, the information processing device 3000 receives a determination result regarding "determine whether a specific product is selected" from the drink sales terminal. In the case where the result is yes, the process proceeds to step S408, and the information processing device 3000 determines the playback content regarding the specific product.

For example, a drink vending terminal plays promotional information about a certain coffee production brand to a user during preparation of a drink, and the user clicks an icon of new coffee (selects a specific product) in the promotional information. In this case, the information processing apparatus 3000 determines what is to be displayed after the user clicks the new coffee icon.

The broadcast content confirmed in step S408 may be a preset broadcast content, for example, a user interface of detailed information of a product linked to the specific product, or may be the same as the determination process in step S408, that is, the broadcast content is determined based on the user data.

For example, after the user clicks on the icon for a new coffee, the information processing apparatus determines that a video presentation of the new coffee is to be displayed.

In step S409, the information processing device 3000 receives a determination result regarding "determine whether or not playback satisfies a predetermined condition" from the drink sales terminal. If the result is yes, the process proceeds to step S410, and the information processing apparatus 3000 updates the virtual value in the account of the user.

Like the process of the drink selling terminal, steps S407 and S408 in the above process are not essential steps. Step S407 and step S408 may be omitted, and the process may proceed directly to step S409, and the user virtual value may be updated if the determination result received in step S409 is "yes".

The functional modules of the information management apparatus 3000 are described below with reference to fig. 13.

The information management apparatus 3000 includes a user data receiving unit 510, an instruction transmitting unit 520, and a content determining unit 530.

Alternatively, the information management apparatus 3000 may further include at least one of the selection result receiving unit 540, the second content determining unit 550, the determination result receiving unit 560, and the updating unit 570.

According to the first embodiment of the invention, the user can play the promotion content to the user according to the personal information of the user in the time period of waiting for the preparation of the drink, so that more information is provided for the user, and the user experience is improved.

[ second embodiment ]

In the first embodiment, the drink selling device 2000 and the information managing device 3000 are separated from each other. In the second embodiment, the drink selling device 2000 and the information processing device 3000 can be integrally formed, i.e., the functional module of the drink selling device 2000 also includes the functional module of the information processing device 3000. The second embodiment is described below with reference to fig. 14 and 15.

Fig. 14 is a flow chart of the process of the drink selling device according to the second embodiment of the present invention.

In step S601, the drink selling device receives personal information of the user from the information processing device. The processing in this step is the same as step S401 in the flowchart of the information management apparatus 3000 in the first embodiment.

In step S602, the extracted information is transmitted to the information processing apparatus 1000. The process in this step is the same as step S201 in the flowchart of the drink vending apparatus 2000 in the first embodiment.

In step S603, extraction information is received from the user.

In step S604, it is confirmed whether the drink can be extracted, and in the case where the drink can be extracted, preparation of the drink is started.

The above steps S603 to S605 are the same as the processing of steps S403 to S405. And will not be described in detail herein.

Alternatively, the steps S602 to S604 may not be performed, and the information processing apparatus may directly proceed to step S605 to start preparing the beverage after the user has successfully paid after receiving the order from the user.

The processing of steps S606-S610 is the same as the processing of steps S407-S410 and is not described herein again.

The drink vending apparatus according to the second embodiment may include a unit included in the information management apparatus 3000 according to the first embodiment, in addition to the unit included in the drink vending apparatus 2000 according to the first embodiment.

Fig. 15 is a functional block diagram of a beverage vending apparatus 2000' according to a second embodiment of the present invention.

This drink selling device includes: a user data receiving unit 510 ', a content determining unit 530', a beverage preparation unit 320 ', and a playing unit 330'.

Optionally, the drink vending apparatus 2000' may further include one or more of the following units: extraction information transmitting section 520 ', selection determining section 340 ', selection object displaying section 350 ', determining section 360 ', and updating section 370 '.

According to the beverage vending device disclosed by the invention, the functions of the beverage vending device are increased, the user experience of a user in the process of purchasing beverages is improved, and the user can purchase more conveniently.

Although the present invention has been described with reference to the exemplary embodiments, the embodiments are only for illustrating the technical idea and features of the present invention, and the protection scope of the present invention is not limited thereby. Any equivalent variations or modifications made according to the spirit of the present invention should be covered within the protection scope of the present invention.

Claims

1. An information processing device for purchasing a beverage from a beverage merchandising device, the information processing device comprising:

a transmission unit that transmits personal information of a user to an information management apparatus;

the selection unit selects drinks from the drinks to be selected according to user operation and sends the drink information about the selected drinks to the information management device;

a receiving unit that receives extraction data from an information management apparatus, the extraction data being used to extract a beverage from the beverage vending apparatus;

a broadcasting unit for transmitting information on broadcast content visible to a specific user to a terminal at the specific user according to a user operation; and

a gifting unit for gifting a virtual value corresponding to the number of drinks to be gifted to other users according to a user operation,

and determining the playing content played to the user by the beverage vending device in the time period for preparing the beverage according to the personal information.

2. The information processing apparatus according to claim 1, wherein the personal information includes at least one of: attribute information indicating personal attributes of the user, a beverage purchase history of the user, and a history of contents played back to the user.

3. The information processing apparatus according to claim 1, wherein the information processing apparatus further comprises a purchase unit operable to increase the number of drinks corresponding to the payment value of the user within the account of the user in accordance with a purchase operation of the user.

4. The information processing apparatus according to claim 1, wherein the information processing apparatus further comprises a payment unit via which a user performs a payment operation for the purchased beverage.

5. A drink merchandiser, comprising:

a determination unit determining whether a user can extract a drink from the drink selling device according to extraction information for extracting the drink;

a preparation unit that prepares a beverage for the user if it is determined that the user is able to extract the beverage from the beverage vending device;

a playing unit that plays a playing content determined according to personal information of a user to the user within a predetermined period of time;

a gifting unit for gifting a virtual value corresponding to the number of drinks to be gifted to other users according to a user operation.

6. The drink merchandiser of claim 5, wherein the personal information of the user includes at least one of: attribute information indicating personal attributes of the user, a beverage purchase history of the user, and a history of contents played back to the user.

7. The drink merchandiser of claim 5, wherein the display is at least one of video, audio, and text.

8. The drink vending apparatus of claim 5, wherein the drink vending apparatus further comprises an updating unit for updating the virtual value corresponding to the quantity of drinks within the account of the user.

9. The drink vending device of claim 8, further comprising a determination unit for determining whether the play by the play unit satisfies a predetermined condition, wherein,

the updating unit updates a virtual value in an account of the user in a case where the playback satisfies a predetermined condition.

10. The drink merchandiser of claim 9, further comprising: a selection determination unit for determining whether the user selects specific information in the currently played content; and

a selection object playing unit that plays a playing content with respect to the specific information selected by the user,

wherein the updating unit updates the virtual value in the user account in a case where the judging unit judges that the play content of the selection object playing unit satisfies a predetermined condition.

11. The drink vending apparatus according to claim 10, wherein the predetermined condition includes that the play by the selection object playing unit exceeds a predetermined time, or that the user has completed including a questionnaire in the play content played by the selection object playing unit.

12. An information management device for managing beverage data and user data, the information management device comprising:

a receiving unit receiving and storing personal information of a user;

an instruction sending unit which sends an instruction for preparing the beverage to the beverage vending device;

the content determining unit is used for determining playing content played to the user by the beverage selling device within a preset time period according to the personal information of the user;

13. The information management apparatus according to claim 12, further comprising an updating unit that updates a virtual value representing the number of drinks within a user account.

14. The information management apparatus according to claim 13, wherein said information management apparatus further comprises a determination result receiving unit operable to accept a result as to whether or not said playback satisfies a predetermined condition, wherein,

15. The information management apparatus according to claim 14, the predetermined condition including that the playback exceeds a predetermined time, or that the user has completed a questionnaire included in playback content.

16. The information management apparatus according to claim 12, wherein the personal information of the user includes at least one of the following information: attribute information indicating personal attributes of the user, a beverage purchase history of the user, and a history of contents played back to the user.

17. A drink merchandiser, comprising:

a receiving unit receiving and storing personal information of a user;

a preparation unit for preparing a beverage for the user in case it is determined that the beverage can be extracted by the user;

18. A beverage purchase method using an information processing device to purchase a beverage from a beverage vending device, the beverage purchase method comprising:

a transmission step of transmitting personal information of a user to an information management apparatus;

a selection step of selecting a beverage from the beverages to be selected according to a user operation and transmitting beverage information about the selected beverage to the information management device;

a receiving step of receiving extraction data from an information management device, the extraction data being used to extract a beverage from the beverage vending device;

a broadcasting step of transmitting information on broadcast contents visible to a specific user to a terminal at the specific user according to a user operation; and

a gifting step of gifting a virtual value corresponding to the number of drinks to be gifted to other users according to a user operation,

and determining the playing content played to the user by the beverage vending device in the time period for preparing the beverage according to the personal information of the user.

19. A beverage merchandising method for vending beverages using a beverage merchandising device, the vending method comprising:

a determining step of determining whether a user can extract a beverage from the beverage vending device according to extraction information for extracting a beverage;

a preparation step of preparing a drink for the user in case it is determined that the user is able to extract a drink from the drink vending apparatus;

a playing step of playing a playing content determined according to personal information of a user to the user within a predetermined period of time;

a broadcasting step of transmitting information on broadcast content visible to a specific user to a terminal at the specific user according to a user operation; and

a gifting step of gifting a virtual value corresponding to the number of drinks to be gifted to other users according to a user operation.

20. A management method for managing beverage data and user data using an information management apparatus, the management method comprising:

a receiving step of receiving and storing personal information of a user;

an instruction sending step of sending an instruction for preparing the beverage to the beverage vending device;

and determining the playing content played to the user by the beverage selling device within a preset time period according to the personal information of the user.

21. A beverage vending method for vending beverages using a beverage vending apparatus, comprising:

a receiving step of receiving and storing personal information of a user;

a content determining step, wherein the playing content played to the user by the beverage selling device within a preset time period is determined according to the personal information of the user;

a preparation step of preparing a beverage for the user in a case where it is determined that the beverage can be extracted by the user;

a playing step, playing to the user within a preset time period, and determining playing contents according to personal information of the user;

22. A non-volatile storage medium storing a computer program for causing a processor to perform the beverage marketing method of claim 19.

23. A non-volatile storage medium storing a computer program for causing a processor to execute the management method according to claim 20.

24. A non-volatile storage medium storing a computer program for causing a processor to perform the beverage marketing method of claim 21.