CN111127745A - Automatic system of self-service machine and corresponding method - Google Patents

Automatic system of self-service machine and corresponding method Download PDF

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Publication number
CN111127745A
CN111127745A CN201911060047.6A CN201911060047A CN111127745A CN 111127745 A CN111127745 A CN 111127745A CN 201911060047 A CN201911060047 A CN 201911060047A CN 111127745 A CN111127745 A CN 111127745A
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China
Prior art keywords
self
order
service machine
module
service
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CN201911060047.6A
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Chinese (zh)
Inventor
刘昌磊
陈源
姜金龙
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Ruixing Coffee Information Technology Xiamen Co Ltd
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Ruixing Coffee Information Technology Xiamen Co Ltd
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Priority to CN201911060047.6A priority Critical patent/CN111127745A/en
Publication of CN111127745A publication Critical patent/CN111127745A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F11/00Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/72Auxiliary equipment, e.g. for lighting cigars, opening bottles
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F13/00Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs
    • G07F13/06Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with selective dispensing of different fluids or materials or mixtures thereof
    • G07F13/065Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with selective dispensing of different fluids or materials or mixtures thereof for drink preparation

Abstract

The application discloses a self-service machine automation system and a corresponding method, wherein the system comprises a cloud server and a self-service machine which are communicated with each other; the cloud server includes: an order receiving module; the order information determining module is used for determining materials required by order completion and the position of an order placing person; the matching module is used for matching the self-service machine which meets the order requirement and is positioned at or near the position of the next person; the return module is used for returning the matched self-service machine information to the next person; the first sending module is used for sending the order to the matched self-service machine; self-service machine includes: the control module is used for converting the order into a work instruction and sending the work instruction to the self-service machine product manufacturing unit to prepare a sold product; the verification module is used for verifying the order voucher; and the second sending module is used for sending order completion information and/or reporting the material allowance and/or the running state to the cloud server. The invention can improve the user experience, save the labor cost of an operator and improve the efficiency and the stability of the self-service machine.

Description

Automatic system of self-service machine and corresponding method
Technical Field
The present application relates to the field of beverage preparation, and in particular to a self-service machine automation system and corresponding method.
Background
The existing self-service vending machines and corresponding management systems in the existing market usually combine manual recording of equipment states and replenishment records for non-networked self-service vending machines, and equipment cannot be reported in time when the equipment fails. The state of equipment in daily management needs manual verification and record, and material supply also needs to be added after the surplus of the equipment is checked manually, and this part of work needs a large amount of manual work to occupy. Another problem with this type of scheme is that synchronization of information is not timely and there may be errors in entering information, there is no guarantee that the system can timely obtain the status of equipment and materials, and the equipment maintenance and material scheduling can be reasonably planned. This prior solution has the following drawbacks: the equipment state and the material allowance need to be manually verified and input into the system, and the required labor cost is high; the input system data is not timely and accurate enough; the system cannot acquire the equipment state and the material use condition in real time; equipment maintenance and material scheduling cannot realize intelligent decision.
Another existing scheme in the market is an online self-service vending machine and a corresponding cloud management system, and the self-service vending machine in the scheme has the network access capability and supports online payment. However, such a system does not completely get through the ordering process of the user, the user still can only go to the self-service vending machine to buy through a line-off mode, when the vending machine breaks down or a certain type of goods is out of stock, the user cannot know that the user finds the vending machine but cannot buy the needed goods.
Disclosure of Invention
In order to overcome the defects in the prior art, the invention provides an automatic system and a corresponding method for a self-service machine, which can realize automatic management and intelligent order distribution of the self-service machine and materials, ensure that a user can directly obtain sales on the self-service machine which runs well, save the time of the user, improve the user experience, save the labor cost of an operator and improve the efficiency and the stability of the self-service machine.
In order to solve the technical problem, the automatic system of the self-service machine comprises a cloud server and the self-service machine which are in communication connection with each other; wherein, the cloud server includes:
the order receiving module is used for receiving orders placed by the upper platform of the warp;
the order information determining module is used for determining the types and the quantities of materials required by the order and the positions of the order placing persons or the positions selected by the order placing persons from the order;
the matching module is used for matching the self-service machines which meet the order requirements and normally operate at the position of the next person or at the position selected by the next person or nearby according to the stored position, operation state, material allowance and/or working capacity of each self-service machine;
the return module is used for returning the matched self-service machine information to the next person;
the first sending module is used for sending the order to the matched self-service machine;
the self-service machine includes:
the control module is used for responding to the received order, converting the order into a work instruction and sending the work instruction to the self-service machine product manufacturing unit to prepare a sold product;
a verification module for verifying the order voucher in response to receiving the order voucher verification request;
and the second sending module is used for responding to the verification that the corresponding sold product is finished, and sending order completion information and/or reporting the material allowance and/or the running state to the cloud server.
As an improvement of the system of the present invention, the cloud server further includes an updating module, configured to update the stored material balance and/or operation state of the corresponding self-service machine in response to the material balance and/or operation state information received from the self-service machine.
As another improvement of the system of the invention, the return module comprises a plurality of matched self-service machine information returns to the next person; the cloud server also comprises a selection receiving module used for receiving the selection of one of the self-service machines from the online platform by a single person; and the first sending module sends the order to the selected self-service machine.
As another improvement of the system of the present invention, the cloud server further includes a first work order generating module, configured to generate a corresponding work order and notify a responsible person to repair the self-service machine and/or supplement the material in response to receiving the report of the equipment fault by the self-service machine and/or determining that the material remaining amount of the self-service machine is lower than a preset threshold.
As a further improvement of the system of the present invention, the cloud server further includes a merging module configured to merge two or more work orders corresponding to the self-service machines within a distance range according to the positions of the self-service machines related to the plurality of work orders.
As a further improvement of the system of the present invention, the self-service machine includes a product making unit controlled by the main control unit, an input unit, an output unit, and a communication unit, the communication unit is used for communicating with the cloud server, the product making unit is used for making beverages according to the work instructions sent by the control module, the input unit is used for collecting order certificates, and the output unit is used for displaying order making information and/or order certificate verification results.
In order to solve the technical problem, the automatic control method of the self-service machine comprises the following steps:
in a cloud server in communication with a kiosk:
receiving orders placed by a warp upper platform;
determining the type and quantity of materials required for completing the order and the position of an order placing person or the position selected by the order placing person from the order;
according to the stored positions, running states, material surplus and/or working capacity of the self-service machines, matching the self-service machines which meet the order requirements and normally run at or near the position of the next person or the position selected by the next person;
returning the matched information of the self-service machine to the next person;
sending the order to the matched self-service machine;
in the self-service machine:
in response to receiving the order, converting the order into a work order and sending the work order to a self-service machine product making unit to prepare a commodity;
verifying the order voucher in response to receiving the order voucher verification request;
and in response to the verification that the corresponding sold product is finished, sending order completion information and/or reporting the material allowance and/or the running state to the cloud server.
According to the invention, the self-service machine and the service system are connected through the cloud server, so that the automation of order distribution, equipment management and material scheduling is realized. The self-help opportunity automatically reports the equipment and the material use condition without manual verification and manual input; the system can acquire the equipment state and the material allowance in real time, and can intelligently distribute the order by combining the order data, so that the system efficiency is improved. The self-service machine state is combined with the service system, so that the equipment maintenance and material addition are more real-time and efficient, the materials can be automatically allocated, and the automation of the equipment maintenance is realized. The whole system realizes intelligent distribution of orders and intelligent allocation of materials, saves labor cost, improves the efficiency and stability of equipment, enables the orders to be responded more efficiently and timely, and improves operation efficiency.
Other features and advantages of the present invention will become more apparent from the detailed description of the embodiments of the present invention when taken in conjunction with the accompanying drawings.
Drawings
FIG. 1 is a schematic diagram of the partial components of a kiosk according to the present invention.
FIG. 2 is a block diagram of one embodiment of a system according to the present invention.
Fig. 3 is a flow chart of an embodiment of a method according to the present invention.
For the sake of clarity, the figures are schematic and simplified drawings, which only show details which are necessary for understanding the invention and other details are omitted.
Detailed Description
Embodiments and examples of the present invention will be described in detail below with reference to the accompanying drawings.
The scope of applicability of the present invention will become apparent from the detailed description given hereinafter. It should be understood, however, that the detailed description and the specific examples, while indicating preferred embodiments of the invention, are given by way of illustration only.
The automatic management system realizes the automatic management of equipment and materials through the networked self-service machine and the cloud management system, has the function of reporting the equipment state and the material use condition in real time, and is capable of intelligently deciding equipment maintenance, material supply and order distribution by combining the equipment operation information and the material inventory information.
Embodiments of the present invention are described herein in connection with embodiments of the present invention by way of example of a self-service machine comprising a coffee-making unit (also known as a coffee maker).
As shown in fig. 1, the self-service machine 10 includes a main control unit 11, a coffee machine 12, an input unit 13, an output unit 14, and a communication unit 15. The coffee maker 12, the input unit 13, the output unit 14 and the communication unit 15 are connected to the main control unit 11, respectively. The communication unit 15 is used for communicating with the cloud server, reporting the state and the material allowance of the coffee machine, and receiving an order or an order making instruction issued by the cloud. The coffee machine 12 is adapted to make coffee in accordance with the received work order. The input unit 13 may be, for example, a scanner for collecting order vouchers. The output unit 14 may be, for example, a display for displaying the order production information and/or the order voucher verification result. The main control unit 11 is responsible for the overall control of the self-service machine, issues instructions to each unit and controls each unit to work cooperatively.
The coffee machine 12 may include a cup-dispensing capping unit, a grinding and brewing unit, a liquid milk unit, a syrup unit, a powder product unit, and/or an ice maker unit, which, in accordance with received work orders converted in accordance with orders, release the respective ingredients into cups in accordance with a given workflow for mixing, forming drinks and packaging. The cup distributing and pressing unit is responsible for automatically distributing the paper cups to the designated position of the system to receive the prepared beverage and complete the work of pressing and sealing the cup covers. The grinding and brewing unit triggers the working procedures from grinding, filling, brewing, discharging to deslagging of the coffee beans according to the received instruction and completes the execution. The liquid milk unit is responsible for adding cold and hot milk and cold and hot milk foam to the ready-made beverage product. The syrup unit is responsible for adding flavor syrup to the ready-made product beverage. The powder product unit is responsible for the manufacture of a plurality of powder brewing products such as hot chocolate and the like. The ice maker unit is used as an optional external hanging machine and is responsible for making and dispensing ice for the ice drink product.
The self-service machine 10 may also include a furniture cabinet, a refrigerator, a material box, a water supply bucket, a water discharge bucket, a strong electric box, and a weak electric box. The furniture cabinet provides storage space for coffee machines, refrigerators, material boxes, upper/lower water buckets, strong/weak electricity boxes and other equipment. The refrigerator is used for storing liquid milk and ensuring low-temperature preservation. The material case is used for storing all kinds of syrups. The upper water bucket is used for storing purified water required by the product manufacturing unit. The lower water barrel is used for storing wastewater. The strong current box is used for supplying power to the whole system, and the weak current box is used for controlling the coffee machine to work.
FIG. 2 illustrates a block diagram of an embodiment of a self-service machine automation system in accordance with the present invention. The automation system includes a cloud server 20 and a kiosk 10 communicatively connected to each other.
The cloud server 20 includes:
and the order receiving module 21 is used for receiving orders placed through the line upper platform 30. The user orders to purchase a beverage such as coffee via an online platform 30 such as APP or a website, and the online platform stores order information, acquires the user's location by means of GPS and the like, and sends the location to the cloud server. In an embodiment, the order taker may also manually select the address, for example, to facilitate the order taker ordering a drink for others.
An order information determination module 22 for determining from the received order the type of material, e.g. coffee beans, milk, sugar, coffee cups, cup lids, etc. and the corresponding amount and location of the user (or address selected by the user) required to complete the order.
The matching module 23 is configured to determine, according to the position, the operating state, the material balance, and/or the working capacity of each self-service machine stored in the cloud server, a self-service machine that can complete a corresponding order and normally operate at a location where a user is located (or an address selected by the user) or within a certain distance, for example, within a range of 500 meters.
And the returning module 24 is used for returning the determined self-service machine information such as the number, the geographic position and the like to the user.
A first sending module 25 for sending the order to the determined kiosk 10. The kiosk 10 receives the order via the communication unit 15.
The main control unit 11 of the self-service machine 10 includes:
the control module 26 is configured to determine, in response to receiving the order, a coffee beverage variety related to the order, convert the order into a work instruction for placing a paper cup, releasing what and how many materials, and the like according to a predetermined formula, and send the work instruction to the coffee machine 12 in the self-service machine, where the coffee machine 12 starts a corresponding work unit according to the corresponding work instruction to prepare coffee conforming to the order.
A verification module 27, configured to verify whether the self-service machine has a corresponding order in response to receiving the order voucher verification request through the input unit 13, and if so, determine whether the corresponding coffee beverage is prepared.
And a second sending module 28, configured to send order completion information and/or report the current material remaining amount and/or the operation status to the cloud server 10 via the communication unit 15 in response to the order certificate verification passing and the corresponding coffee beverage being made. And the cloud server receives the data reported by the self-service machines, processes and stores the received data, such as updating the stored material allowance and/or the stored running state of the corresponding self-service machines.
According to one embodiment of the system, there may be no self-service machine at the user location, but there are multiple self-service machines nearby, at this time, the cloud server may return the matched multiple self-service machine information to the user for selection by the user, and the cloud server then receives the selection of the self-service machine from the online platform, and sends the order to the self-service machine selected by the user for production.
After a user places an order through the online platform, the online platform stores the order information and sends the order information to the cloud server; after receiving the order information, the cloud server matches the self-service machine according to the demand of the order and the position of the order placing person, returns the self-service machine information with proper equipment state and material capacity, and displays the self-service machine information in the order placing system of the user; and the user goes to the on-line self-service machine, and after the order information is verified, the beverage made by the coffee machine is taken away to complete the order. The system combines the global order and the data of the self-service machine, comprehensively judges the distance between a single person and the equipment and the material state to carry out intelligent order and equipment matching, ensures that the order can respond in time and the equipment state and the material allowance are kept normal.
According to another embodiment of the system of the present invention, the cloud server further includes: the first work order generating module is used for generating a corresponding work order and informing responsible personnel to maintain the corresponding self-service machine and/or supplement materials in response to receiving equipment faults reported by the self-service machine and/or determining that the material allowance of the self-service machine is lower than a preset threshold value; and the merging module is used for merging the work orders corresponding to all the self-service machines within a distance range according to the positions of the self-service machines related to the plurality of work orders so as to save labor.
In other embodiments, the cloud server may also include: the calculation module is used for calculating the historical material consumption speed of each self-service machine; and the second work order generating module is used for automatically generating a material supplement work order according to the historical material consumption condition and informing responsible personnel.
When the self-help machine reports an alarm of equipment failure or low material allowance, the cloud server receives the equipment alarm and generates a corresponding work order to be pushed to a maintenance system/responsible personnel; after the maintenance system receives the corresponding work order, assigning personnel, and scheduling maintenance spare and accessory parts and discharging materials from a warehouse through the asset system; maintenance personnel carry relevant accessories and materials to go to the self-service machine and maintain, accomplish the dispatch of whole material. The system comprehensively judges the received maintenance work orders in the whole process, and automatically merges the work orders according to the equipment position and the work order category; the allocation of the materials is comprehensively calculated, and reasonable material use estimation is generated by combining a historical work order to guide the purchase of the materials and consumables, so that the high efficiency of work order distribution and the reasonable level of material inventory are ensured.
Fig. 3 shows a flow chart of an embodiment of a kiosk automation method according to the invention for a kiosk automation system comprising a kiosk and a cloud server in communication with each other.
In step S302, receiving orders placed by an online platform;
in step S304, determining the type and quantity of materials required for completing the order and the position of the order placing person or the position selected by the order placing person from the order;
in step S306, according to the stored position, running state, material allowance and/or working capacity of each self-service machine, matching the self-service machine which meets the order requirement and normally runs at the position of the next person or at or near the position selected by the next person;
in step S308, the matched information of the self-service machine is returned to the next person;
in step S310, the order is sent to the matched self-service machine;
in step S312, in response to receiving the order, converting the order into a work order and transmitting the work order to a self-service machine product making unit to prepare a commodity;
in step S314, in response to receiving the order credential verification request, verifying the order credential;
in step S316, in response to the verification being passed and the corresponding item being manufactured, order completion information and/or a report of the remaining amount of material and/or the operating status is sent to the cloud server.
The particular features, structures, or characteristics of the various embodiments described herein may be combined as suitable in one or more embodiments of the invention. Additionally, in some cases, the order of steps depicted in the flowcharts and/or in the pipelined process may be modified, as appropriate, and need not be performed exactly in the order depicted. In addition, various aspects of the invention may be implemented using software, hardware, firmware, or a combination thereof, and/or other computer implemented modules or devices that perform the described functions. Software implementations of the present invention may include executable code stored in a computer readable medium and executed by one or more processors. The computer readable medium may include a computer hard drive, ROM, RAM, flash memory, portable computer storage media such as CD-ROM, DVD-ROM, flash drives, and/or other devices, for example, having a Universal Serial Bus (USB) interface, and/or any other suitable tangible or non-transitory computer readable medium or computer memory on which executable code may be stored and executed by a processor. The present invention may be used in conjunction with any suitable operating system.
As used herein, the singular forms "a", "an" and "the" include plural references (i.e., have the meaning "at least one"), unless the context clearly dictates otherwise. It will be further understood that the terms "has," "includes" and/or "including," when used in this specification, specify the presence of stated features, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, steps, operations, elements, components, and/or groups thereof. The term "and/or" as used herein includes any and all combinations of one or more of the associated listed items.
The foregoing describes some preferred embodiments of the present invention, but it should be emphasized that the invention is not limited to these embodiments, but can be implemented in other ways within the scope of the inventive subject matter. Various modifications and alterations of this invention will become apparent to those skilled in the art without departing from the spirit and scope of this invention.

Claims (10)

1. The automatic system of the self-service machine is characterized by comprising a cloud server and the self-service machine which are in communication connection with each other; wherein, the cloud server includes:
the order receiving module is used for receiving orders placed by the upper platform of the warp;
the order information determining module is used for determining the types and the quantities of materials required by the order and the positions of the order placing persons or the positions selected by the order placing persons from the order;
the matching module is used for matching the self-service machines which meet the order requirements and normally operate at the position of the next person or at the position selected by the next person or nearby according to the stored position, operation state, material allowance and/or working capacity of each self-service machine;
the return module is used for returning the matched self-service machine information to the next person;
the first sending module is used for sending the order to the matched self-service machine;
the self-service machine includes:
the control module is used for responding to the received order, converting the order into a work instruction and sending the work instruction to the self-service machine product manufacturing unit to prepare a sold product;
a verification module for verifying the order voucher in response to receiving the order voucher verification request;
and the second sending module is used for responding to the verification that the corresponding sold product is finished, and sending order completion information and/or reporting the material allowance and/or the running state to the cloud server.
2. The self-service machine automation system of claim 1, the cloud server further comprising:
and the updating module is used for responding to the material allowance and/or the running state information received from the self-service machine and updating the stored material allowance and/or running state of the corresponding self-service machine.
3. The self-service machine automation system of claim 1, wherein the return module includes returning the matched plurality of self-service machine information to a next person; the cloud server also comprises a selection receiving module used for receiving the selection of one of the self-service machines from the online platform by a single person; and the first sending module sends the order to the selected self-service machine.
4. The self-service machine automation system of claim 1, the cloud server further comprising:
and the first work order generating module is used for generating a corresponding work order and informing responsible personnel to maintain the corresponding self-service machine and/or supplement materials in response to receiving the equipment fault reported by the self-service machine and/or determining that the material allowance of the self-service machine is lower than a preset threshold value.
5. The self-service machine automation system of claim 4, the cloud server further comprising:
and the merging module is used for merging more than two work orders corresponding to the self-service machines within a distance range according to the positions of the self-service machines related to the work orders.
6. The self-service machine automation system of claim 1, the cloud server further comprising:
the calculation module is used for calculating the historical material consumption speed of each self-service machine;
and the second work order generating module is used for automatically generating a material supplement work order according to the historical material consumption condition and informing responsible personnel.
7. The automatic self-service machine system according to claim 1, wherein the self-service machine comprises a product making unit, an input unit, an output unit and a communication unit, the product making unit, the input unit, the output unit and the communication unit are controlled by the main control unit, the communication unit is used for communicating with the cloud server, the product making unit is used for making drinks according to work instructions sent by the control module, the input unit is used for collecting order certificates, and the output unit is used for displaying order making information and/or order certificate verification results.
8. The self-service machine automation system of claim 7, wherein the product making unit is a coffee machine.
9. An automatic control method for a self-service machine is characterized by comprising the following steps:
in a cloud server in communication with the kiosk:
receiving orders placed by a warp upper platform;
determining the type and quantity of materials required for completing the order and the position of an order placing person or the position selected by the order placing person from the order;
according to the stored positions, running states, material surplus and/or working capacity of the self-service machines, matching the self-service machines which meet the order requirements and normally run at or near the position of the next person or the position selected by the next person;
returning the matched information of the self-service machine to the next person;
sending the order to the matched self-service machine;
in the self-service machine:
in response to receiving the order, converting the order into a work order and sending the work order to a self-service machine product making unit to prepare a commodity;
verifying the order voucher in response to receiving the order voucher verification request;
and in response to the verification that the corresponding sold product is finished, sending order completion information and/or reporting the material allowance and/or the running state to the cloud server.
10. The method of claim 9, further comprising, at the cloud server:
and updating the stored material allowance and/or operation state of the corresponding self-service machine in response to the material allowance and/or operation state information received from the self-service machine.
CN201911060047.6A 2019-11-01 2019-11-01 Automatic system of self-service machine and corresponding method Pending CN111127745A (en)

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CN112053502A (en) * 2020-08-13 2020-12-08 惠州拓邦电气技术有限公司 Full-automatic coffee vending machine and system
CN112598469A (en) * 2020-12-24 2021-04-02 中科芯未来微电子科技成都有限公司 Beverage machine and method for automatically distributing and making instant mixed beverage
CN114038121A (en) * 2020-07-21 2022-02-11 驰网科技股份有限公司 Full-automatic beverage production equipment and system and use method thereof
CN116415984A (en) * 2023-06-09 2023-07-11 江苏圣骏智能科技有限公司 Management system and method of distributed self-service machine

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