CN108876570A - The method and storage medium that electronic device, fund abnormal problem are handled - Google Patents
The method and storage medium that electronic device, fund abnormal problem are handled Download PDFInfo
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Abstract
The present invention relates to a kind of electronic device, the method for fund abnormal problem processing and storage medium, this method to include：After receiving the abnormal problem in the clearance based on fund receipt and payment and audit process, determine that the total amount that problem type and the abnormal problem belonging to the abnormal problem are related to, described problem type include receipt and payment type and non-receipt and payment type；The incidence relation of the total amount and processing priority that are related to based on predetermined problem types, abnormal problem, determine the processing priority of the abnormal problem, and the incidence relation based on predetermined processing priority and processing timeliness, determine the processing timeliness of the abnormal problem；The corresponding reconciliation parameter of the problem types is obtained, the processing time limit T of the abnormal problem is calculated according to the total amount that the processing timeliness, reconciliation parameter and the abnormal problem are related to, each abnormal problem is successively sorted according to the processing time limit T, for being handled.The present invention can be avoided significant problem delay disposal or omission, reduce loss.
Description
Technical field
The present invention relates to financial technology field more particularly to a kind of electronic device, the processing of fund abnormal problem method and
Storage medium.
Background technique
It is propped up on lines currently, the clearance of insurance capital (such as endowment insurance) receipt and payment and verification mainly transfer accounts to wait using bank's batch
The fund group membership of the mode of paying, Finance Center is frequently found some abnormal problems during placing is cleared and returns disk verification,
Such as：It is similar to repeat to send disk to cause to send the problems such as disk is abnormal, unknown fund waits for core when returning disk verification, the disturbance degree of each problem and
Urgency is different.These problems can be reported to processing group by problem escalation system by fund group membership, and traditional scheme is
The urgency that is selected by system according to user and problem escalation time determine the processing time limit, because of the number of the problems reported
Amount is very big, so traditional scheme be easy to cause significant problem delay disposal or omission, causes irremediable loss.
Summary of the invention
The purpose of the present invention is to provide a kind of electronic device, the method and storage medium of the processing of fund abnormal problem, purports
Great abnormal problem delay disposal or omission in the clearance and audit process for avoiding fund receipt and payment.
To achieve the above object, the present invention provides a kind of electronic device, the electronic device include memory and with it is described
The processor of memory connection, is stored with the processing system that can be run on the processor, the processing in the memory
System realizes following steps when being executed by the processor：
First determines step, after receiving the abnormal problem in the clearance based on fund receipt and payment and audit process, determines
The total amount that problem type and the abnormal problem belonging to the abnormal problem are related to, described problem type include receipt and payment type and non-
Receipt and payment type；
Second determines step, the total amount and processing priority being related to based on predetermined problem types, abnormal problem
Incidence relation, determine the processing priority of the abnormal problem, and based on predetermined processing priority and processing timeliness
Incidence relation determines the processing timeliness of the abnormal problem；
Step is calculated, the corresponding reconciliation parameter of the problem types is obtained, according to the processing timeliness, reconciliation parameter and this is different
The total amount that Chang Wenti is related to calculates the processing time limit T of the abnormal problem, is carried out each abnormal problem according to the processing time limit T
Successively sequence, is handled for treatment people.
Preferably, the step of processing time limit for calculating the abnormal problem includes：
It handles time limit T=TD* [1.5- (2/ π) * arctan (α * M)], TD is processing timeliness, and α is asking for the abnormal problem
The corresponding reconciliation parameter of type is inscribed, M is the total amount that the abnormal problem is related to.
Preferably, the processing priority includes the first priority P 1, the second priority P 2 and third priority P3, P1>
P2>P3, the incidence relation of the total amount being related to based on predetermined problem types, abnormal problem and processing priority,
The step of determining the processing priority of the abnormal problem, specifically includes：
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is greater than first
When preset cost, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
First preset cost and be greater than the second preset cost when, it is determined that the processing priority of the abnormal problem be the second priority P 2；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
When the second preset cost, it is determined that the processing priority of the abnormal problem is third priority P3, and first preset cost is big
In second preset cost；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is greater than the
When three preset costs, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
In third preset cost and be greater than four preset costs when, it is determined that the processing priority of the abnormal problem be the second priority
P2；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
When four preset costs, it is determined that the processing priority of the abnormal problem is third priority P3, the third preset cost
Greater than the 4th preset cost, the 4th preset cost is greater than first preset cost.
Preferably, when the processing system is executed by the processor, following steps are also realized：
It is the abnormal problem of the first priority P 1 for processing priority, is the in the deadline of distance processing time limit T
When one preset time, if monitoring, the abnormal problem is in unfinished state, which is identified as emergent management shape
State, for treatment people priority processing；
It is the second priority P 2 or the abnormal problem of third priority P3 for processing priority, handles time limit T in distance
Deadline be the second preset time when, if monitoring, the abnormal problem is in unfinished state, by the abnormal problem
Processing priority improves, and the processing timeliness of the abnormal problem is determined based on the processing priority after raising, is determined according to this
The total amount that processing timeliness, reconciliation parameter and the abnormal problem are related to recalculates the processing time limit T of the abnormal problem, according to weight
The abnormal problem is ranked up by the processing time limit T newly calculated, is handled for treatment people, and first preset time is less than
Second preset time.
To achieve the above object, the present invention also provides a kind of method of fund abnormal problem processing, the fund is asked extremely
Inscribing the method handled includes：
S1 determines the abnormal problem after receiving the abnormal problem in the clearance based on fund receipt and payment and audit process
The total amount that affiliated problem type and the abnormal problem is related to, described problem type include receipt and payment type and non-receipt and payment type；
S2, the incidence relation of the total amount and processing priority that are related to based on predetermined problem types, abnormal problem,
Determine the processing priority of the abnormal problem, and the incidence relation based on predetermined processing priority and processing timeliness, really
The processing timeliness of the fixed abnormal problem；
S3 obtains the corresponding reconciliation parameter of the problem types, according to the processing timeliness, reconciliation parameter and the abnormal problem
The total amount being related to calculates the processing time limit T of the abnormal problem, and each abnormal problem is carried out first heel row according to the processing time limit T
Sequence is handled for treatment people.
Preferably, the step of processing time limit for calculating the abnormal problem includes：
It handles time limit T=TD* [1.5- (2/ π) * arctan (α * M)], TD is processing timeliness, and α is asking for the abnormal problem
The corresponding reconciliation parameter of type is inscribed, M is the total amount that the abnormal problem is related to.
Preferably, the processing priority includes the first priority P 1, the second priority P 2 and third priority P3, P1>
P2>P3, the incidence relation of the total amount being related to based on predetermined problem types, abnormal problem and processing priority,
The step of determining the processing priority of the abnormal problem, specifically includes：
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is greater than first
When preset cost, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
First preset cost and be greater than the second preset cost when, it is determined that the processing priority of the abnormal problem be the second priority P 2；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
When the second preset cost, it is determined that the processing priority of the abnormal problem is third priority P3, and first preset cost is big
In second preset cost；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is greater than the
When three preset costs, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
In third preset cost and be greater than four preset costs when, it is determined that the processing priority of the abnormal problem be the second priority
P2；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
When four preset costs, it is determined that the processing priority of the abnormal problem is third priority P3, the third preset cost
Greater than the 4th preset cost, the 4th preset cost is greater than first preset cost.
Preferably, the method for fund abnormal problem processing further includes：
It is the abnormal problem of the first priority P 1 for processing priority, is the in the deadline of distance processing time limit T
When one preset time, if monitoring, the abnormal problem is in unfinished state, which is identified as emergent management shape
State, for treatment people priority processing；
It is the second priority P 2 or the abnormal problem of third priority P3 for processing priority, handles time limit T in distance
Deadline be the second preset time when, if monitoring, the abnormal problem is in unfinished state, by the abnormal problem
Processing priority improves, and the processing timeliness of the abnormal problem is determined based on the processing priority after raising, is determined according to this
The total amount that processing timeliness, reconciliation parameter and the abnormal problem are related to recalculates the processing time limit T of the abnormal problem, according to weight
The abnormal problem is ranked up by the processing time limit T newly calculated, is handled for treatment people, and first preset time is less than
Second preset time.
Preferably, the method for fund abnormal problem processing further includes：
When the deadline of the processing time limit T apart from the abnormal problem is third preset time, if monitoring the exception
Problem is in and state is completed, then generates completion mark；
If monitoring, the abnormal problem is in unfinished state, generates reminder message and is sent to reminder message predetermined
Terminal, handled for treatment people.
The present invention also provides a kind of computer readable storage medium, processing is stored on the computer readable storage medium
The step of system, the processing system realizes the method for above-mentioned fund abnormal problem processing when being executed by processor.
The beneficial effects of the invention are as follows：The present invention is cleared in placing and is returned in the practical application scene of disk verification, if gone out
Existing abnormal problem, it is first determined the total amount that problem type and the abnormal problem belonging to the abnormal problem are related to, then basis
The total amount that problem types, abnormal problem are related to determines that the processing priority of the abnormal problem and the processing priority are corresponding
Timeliness is handled, is calculated on the basis of the processing timeliness related to type, the total amount being related to the problem of the abnormal problem
Processing time limit T, comprehensive sequence is finally carried out to each abnormal problem according to processing time limit T, in the number of the abnormal problem reported
It when measuring larger, is sequentially handled, can be avoided significant problem delay disposal or omission, reduce loss.
Detailed description of the invention
Fig. 1 is the schematic diagram of the hardware structure of one embodiment of electronic device of the present invention；
Fig. 2 is the flow diagram of one embodiment of method of fund abnormal problem of the present invention processing.
Specific embodiment
In order to make the objectives, technical solutions, and advantages of the present invention clearer, with reference to the accompanying drawings and embodiments, right
The present invention is further elaborated.It should be appreciated that described herein, specific examples are only used to explain the present invention, not
For limiting the present invention.Based on the embodiments of the present invention, those of ordinary skill in the art are not before making creative work
Every other embodiment obtained is put, shall fall within the protection scope of the present invention.
It should be noted that the description for being related to " first ", " second " etc. in the present invention is used for description purposes only, and cannot
It is interpreted as its relative importance of indication or suggestion or implicitly indicates the quantity of indicated technical characteristic.Define as a result, " the
One ", the feature of " second " can explicitly or implicitly include at least one of the features.In addition, the skill between each embodiment
Art scheme can be combined with each other, but must be based on can be realized by those of ordinary skill in the art, when technical solution
Will be understood that the combination of this technical solution is not present in conjunction with there is conflicting or cannot achieve when, also not the present invention claims
Protection scope within.
As shown in fig.1, being the schematic diagram of the hardware structure of one embodiment of electronic device of the present invention.Electronic device 1 is one
Kind can be according to the instruction for being previously set or storing, the automatic equipment for carrying out numerical value calculating and/or information processing.The electronics
Device 1 can be computer, be also possible to single network server, the server group of multiple network servers composition or be based on
The cloud of cloud computing being made of a large amount of hosts or network server, wherein cloud computing is one kind of distributed computing, by a group
One super virtual computer of the computer set composition of loose couplings.
In the present embodiment, electronic device 1 may include, but be not limited only to, and can be in communication with each other connection by system bus
Memory 11, processor 12, network interface 13, memory 11 are stored with the processing system that can be run on the processor 12.It needs
, it is noted that Fig. 1 illustrates only the electronic device 1 with component 11-13, it should be understood that being not required for implementing all
The component shown, the implementation that can be substituted is more or less component.
Wherein, memory 11 includes the readable storage medium storing program for executing of memory and at least one type.Inside save as the fortune of electronic device 1
Row provides caching；Readable storage medium storing program for executing can be for if flash memory, hard disk, multimedia card, card-type memory are (for example, SD or DX memory
Deng), random access storage device (RAM), static random-access memory (SRAM), read-only memory (ROM), electric erasable can compile
Journey read-only memory (EEPROM), programmable read only memory (PROM), magnetic storage, disk, CD etc. it is non-volatile
Storage medium.In some embodiments, readable storage medium storing program for executing can be the internal storage unit of electronic device 1, such as the electronics
The hard disk of device 1；In further embodiments, the external storage which is also possible to electronic device 1 is set
Plug-in type hard disk that is standby, such as being equipped on electronic device 1, intelligent memory card (Smart Media Card, SMC), secure digital
(Secure Digital, SD) card, flash card (Flash Card) etc..In the present embodiment, the readable storage medium storing program for executing of memory 11
Commonly used in storing in the operating system and types of applications software that are installed on electronic device 1, such as storage one embodiment of the invention
Processing system program code etc..It has exported or will export in addition, memory 11 can be also used for temporarily storing
Various types of data.
The processor 12 can be in some embodiments central processing unit (Central Processing Unit,
CPU), controller, microcontroller, microprocessor or other data processing chips.The processor 12 is commonly used in the control electricity
The overall operation of sub-device 1, such as execute control relevant to other equipment progress data interaction or communication and processing etc..This
In embodiment, the processor 12 is used to run the program code stored in the memory 11 or processing data, such as transports
Row processing system etc..
The network interface 13 may include radio network interface or wired network interface, which is commonly used in
Communication connection is established between the electronic device 1 and other electronic equipments.
The processing system is stored in memory 11, is stored in including at least one computer-readable in memory 11
Instruction, at least one computer-readable instruction can be executed by processor device 12, the method to realize each embodiment of the application；With
And the function that at least one computer-readable instruction is realized according to its each section is different, can be divided into different logic moulds
Block.
In one embodiment, following steps are realized when above-mentioned processing system is executed by the processor 12：
First determines step, after receiving the abnormal problem in the clearance based on fund receipt and payment and audit process, determines
The total amount that problem type and the abnormal problem belonging to the abnormal problem are related to；
Wherein, the present embodiment applies the clearance in the fund receipt and payment of financial field and verification, such as endowment insurance fund receipt and payment
Clearance and verification.Problem types include receipt and payment type and non-receipt and payment type.Receipt and payment type includes repeating receipt and payment, mistake receipt and payment,
For example, during clearance send disk, or return disk accounting be sold back to a grain-producing area it is equal during, once find batch A and batch B file content phase
Together, doubtful to repeat to pay, problem need to be reported to verify, type is to repeat receipt and payment at this time；In fund calculation process, discovery Internetbank is arrived
The account amount of money and reconciliation file amount of money is inconsistent, reconciliation file has and changes batch, but Internetbank does not arrive the amount of money inconsistence problems such as account, it is doubtful
Mistake receipt and payment need to report problem to verify, and type is wrong receipt and payment at this time.Non- receipt and payment type send disk is abnormal, take less than return disk file,
Take less than reconciliation file, be sold back to a grain-producing area unsuccessfully, banking system it is abnormal etc..
Wherein, when receiving above-mentioned abnormal problem, the total amount that the abnormal problem is related to is directly acquired, or to this
The amount of money that abnormal problem is related to is counted, to finally obtain total amount involved in the abnormal problem, related total amount
For example, 100,000,500,000,1,000,000 or 5,000,000 etc..
Second determines step, the total amount and processing priority being related to based on predetermined problem types, abnormal problem
Incidence relation, determine the processing priority of the abnormal problem, and based on predetermined processing priority and processing timeliness
Incidence relation determines the processing timeliness of the abnormal problem；
In one embodiment, processing priority includes the first priority P 1, the second priority P 2 and third priority P3, P1
>P2>P3, i.e. 1 highest of the first priority P, the second priority P 2 are taken second place, and third priority P3 is minimum.Wherein, based on predetermined
The problem of type, the total amount that abnormal problem is related to and processing priority incidence relation determine that the processing of the abnormal problem is preferential
The step of grade, including：
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is greater than first
When preset cost (for example, total amount is greater than 50,000), it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
First preset cost and be greater than the second preset cost when (for example, total amount be less than or equal to 50,000 and be greater than 10,000), it is determined that this is different
The processing priority of Chang Wenti is the second priority P 2；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
When the second preset cost (for example, total amount is less than or equal to 10,000), it is determined that the processing priority of the abnormal problem is that third is preferential
Grade P3, first preset cost are greater than second preset cost；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is greater than the
When three preset costs (for example, total amount is greater than 5,000,000), it is determined that the processing priority of the abnormal problem is the first priority
P1；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
In third preset cost and be greater than four preset costs when (for example, total amount be less than or equal to 5,000,000 and be greater than 1,000,000), then really
The processing priority of the fixed abnormal problem is the second priority P 2；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
When four preset costs (for example, total amount is less than or equal to 1,000,000), it is determined that the processing priority of the abnormal problem is third
Priority P 3, the third preset cost are greater than the 4th preset cost, and it is pre- that the 4th preset cost is greater than described first
If the amount of money.
In the present embodiment, different problems type and its corresponding processing priority of the total amount being related to be not identical, in advance
Total amount and processing priority that the different corresponding problem types of abnormal problem, abnormal problem are related to are associated and are deposited
Storage.Wherein, receipt and payment type to service impact maximum, therefore, receipt and payment type and non-receipt and payment type in identical total amount,
The processing priority of receipt and payment type is higher, it is desirable that the solution time limit it is shorter；Rather than the processing priority of receipt and payment type is relatively low,
The solution time limit relative loose asked.
In the present embodiment, different processing priorities corresponds to different processing timeliness, in advance by different processing priorities
And corresponding processing timeliness is associated and stores.Processing priority is being determined according to problem types and its total amount being related to
Afterwards, reason priority can determine corresponding processing timeliness according to this.Processing timeliness is to require the abnormal problem in the processing
It is resolved in timeliness.Preferably, the corresponding processing timeliness of the first priority P 1 is 2 hours, the corresponding place of the second priority P 2
Managing timeliness is 6 hours, and the corresponding processing timeliness of third priority P3 is 18 hours.
Step is calculated, the corresponding reconciliation parameter of the problem types is obtained, according to the processing timeliness, reconciliation parameter and this is different
The total amount that Chang Wenti is related to calculates the processing time limit T of the abnormal problem, is carried out each abnormal problem according to the processing time limit T
Successively sequence, is handled for treatment people.
In the present embodiment, the parameter that reconciles is preset for different problems type, and big to service impact is corresponding
The parameter that reconciles is big, therefore the reconciliation parameter of receipt and payment type is bigger than the reconciliation parameter of non-receipt and payment type.In one embodiment, calculating should
The step of processing time limit of abnormal problem includes：It handles time limit T=TD* [1.5- (2/ π) * arctan (α * M)], when TD is processing
The problem of effect, α is the abnormal problem the corresponding reconciliation parameter of type, M is the total amount that is related to of the abnormal problem.
In one embodiment, for receipt and payment type, the parameter alpha that reconciles is 1/10000；For non-receipt and payment type, reconciliation parameter alpha
For n/10000000, it is 7/10000000 that numerical value of the n between (0,10), such as unknown fund, which verify α value, is taken less than time disk
File α value is 5/10000000.Numerical value of (2/ π) the * arctan (α * M) between (0,1), then [1.5- (2/ π) * arctan
(α * M)] numerical value between (1.5,0.5), i.e. processing time limit T exists according to type the problem of abnormal problem and the total amount being related to
TD handles timeliness or so and floats, so that processing time limit T is no longer the fixed value determined according to processing priority, but one
The value of determination according to problem types and the total amount being related to.Finally, each abnormal problem is carried out first heel row according to processing time limit T
Sequence is handled for treatment people, to avoid significant problem delay disposal or omission.
Compared with prior art, the present embodiment is cleared in placing and is returned in the practical application scene of disk verification, if there is
Abnormal problem, it is first determined the total amount that problem type and the abnormal problem belonging to the abnormal problem are related to, then basis is asked
The total amount that topic type, abnormal problem are related to determines processing priority and the corresponding place of the processing priority of the abnormal problem
Timeliness is managed, is calculated on the basis of the processing timeliness relevant to type, the total amount being related to the problem of the abnormal problem
Time limit T is handled, comprehensive sequence is finally carried out to each abnormal problem according to processing time limit T, in the quantity of the abnormal problem reported
It when larger, is sequentially handled, can be avoided significant problem delay disposal or omission, reduce loss.
In order to further avoid significant problem delay disposal or omission, in one embodiment, if processing priority includes
First priority P 1, the second priority P 2 and third priority P3, P1>P2>P3 is then the first priority for processing priority
The abnormal problem of P1, when the deadline of distance processing time limit T is the first preset time (for example, the first preset time is 1 small
When), if monitoring, the abnormal problem is in unfinished state, which is identified as emergent management state, and can incite somebody to action
The abnormal problem top set, personnel's priority processing for processing；
And be the abnormal problem except the first priority P 1 for processing priority, i.e. the second priority P 2 or third is preferential
The abnormal problem of grade P3, when the deadline of distance processing time limit T is the second preset time (for example, the second preset time is 3
Hour), the first preset time is less than second preset time, if monitoring, the abnormal problem is in unfinished state, will
The processing priority of the abnormal problem improves, for example, the processing priority of the abnormal problem is the second priority P 2, is improved
For the first priority P 1.The processing timeliness that the abnormal problem is redefined based on the processing priority after raising, really according to this
The total amount that fixed processing timeliness, reconciliation parameter and abnormal problem is related to recalculates the processing time limit T of the abnormal problem, root
The abnormal problem is re-started into sequence according to the processing time limit T recalculated, carries out priority processing for treatment people.
The present embodiment is for some deadlines close to processing time limit T but the abnormal problem that is not resolved upgrades
Processing, for example, abnormal problem is identified as emergent management state or recalculates processing time limit sequence side by side, personnel for processing
Priority processing is carried out, significant problem delay disposal or omission are further avoided.
It is in another embodiment, preferential for all processing in order to further avoid significant problem delay disposal or omission
The abnormal problem of grade, when the deadline of the processing time limit T apart from the abnormal problem is third preset time, for example, third
Preset time is 2 hours, if monitoring that the abnormal problem is in is completed state, generates completion mark, and can be by the exception
Problem is removed from corresponding list of sorting, to facilitate treatment people to check other untreated abnormal problems；If monitoring this
Abnormal problem is in unfinished state, then generates reminder message and reminder message is sent to scheduled terminal, for treatment people
The abnormal problem priority processing reminded these.
As shown in Fig. 2, Fig. 2 is the flow diagram of one embodiment of method of fund abnormal problem of the present invention processing, the money
The method of gold abnormality issue handling includes the following steps：
Step S1 determines the exception after receiving the abnormal problem in the clearance based on fund receipt and payment and audit process
The total amount that problem type and the abnormal problem belonging to problem are related to, described problem type include receipt and payment type and non-receipt and payment class
Type；
Wherein, the present embodiment applies the clearance in the fund receipt and payment of financial field and verification, such as endowment insurance fund receipt and payment
Clearance and verification.Problem types include receipt and payment type and non-receipt and payment type.Receipt and payment type includes repeating receipt and payment, mistake receipt and payment,
For example, during clearance send disk, or return disk accounting be sold back to a grain-producing area it is equal during, once find batch A and batch B file content phase
Together, doubtful to repeat to pay, problem need to be reported to verify, type is to repeat receipt and payment at this time；In fund calculation process, discovery Internetbank is arrived
The account amount of money and reconciliation file amount of money is inconsistent, reconciliation file has and changes batch, but Internetbank does not arrive the amount of money inconsistence problems such as account, it is doubtful
Mistake receipt and payment need to report problem to verify, and type is wrong receipt and payment at this time.Non- receipt and payment type send disk is abnormal, take less than return disk file,
Take less than reconciliation file, be sold back to a grain-producing area unsuccessfully, banking system it is abnormal etc..
Wherein, when receiving above-mentioned abnormal problem, the total amount that the abnormal problem is related to is directly acquired, or to this
The amount of money that abnormal problem is related to is counted, to finally obtain total amount involved in the abnormal problem, related total amount
For example, 100,000,500,000,1,000,000 or 5,000,000 etc..
Step S2, the total amount being related to based on predetermined problem types, abnormal problem are associated with processing priority
Relationship, determines the processing priority of the abnormal problem, and being associated with based on predetermined processing priority and processing timeliness
System, determines the processing timeliness of the abnormal problem；
In one embodiment, processing priority includes the first priority P 1, the second priority P 2 and third priority P3, P1
>P2>P3, i.e. 1 highest of the first priority P, the second priority P 2 are taken second place, and third priority P3 is minimum.Wherein, based on predetermined
The problem of type, the total amount that abnormal problem is related to and processing priority incidence relation determine that the processing of the abnormal problem is preferential
The step of grade, including：
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is greater than first
When preset cost (for example, total amount is greater than 50,000), it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
First preset cost and be greater than the second preset cost when (for example, total amount be less than or equal to 50,000 and be greater than 10,000), it is determined that this is different
The processing priority of Chang Wenti is the second priority P 2；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to
When the second preset cost (for example, total amount is less than or equal to 10,000), it is determined that the processing priority of the abnormal problem is that third is preferential
Grade P3, first preset cost are greater than second preset cost；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is greater than the
When three preset costs (for example, total amount is greater than 5,000,000), it is determined that the processing priority of the abnormal problem is the first priority
P1；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
In third preset cost and be greater than four preset costs when (for example, total amount be less than or equal to 5,000,000 and be greater than 1,000,000), then really
The processing priority of the fixed abnormal problem is the second priority P 2；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than etc.
When four preset costs (for example, total amount is less than or equal to 1,000,000), it is determined that the processing priority of the abnormal problem is third
Priority P 3, the third preset cost are greater than the 4th preset cost, and it is pre- that the 4th preset cost is greater than described first
If the amount of money.
In the present embodiment, different problems type and its corresponding processing priority of the total amount being related to be not identical, in advance
Total amount and processing priority that the different corresponding problem types of abnormal problem, abnormal problem are related to are associated and are deposited
Storage.Wherein, receipt and payment type to service impact maximum, therefore, receipt and payment type and non-receipt and payment type in identical total amount,
The processing priority of receipt and payment type is higher, it is desirable that the solution time limit it is shorter；Rather than the processing priority of receipt and payment type is relatively low,
The solution time limit relative loose asked.
In the present embodiment, different processing priorities corresponds to different processing timeliness, in advance by different processing priorities
And corresponding processing timeliness is associated and stores.Processing priority is being determined according to problem types and its total amount being related to
Afterwards, reason priority can determine corresponding processing timeliness according to this.Processing timeliness is to require the abnormal problem in the processing
It is resolved in timeliness.Preferably, the corresponding processing timeliness of the first priority P 1 is 2 hours, the corresponding place of the second priority P 2
Managing timeliness is 6 hours, and the corresponding processing timeliness of third priority P3 is 18 hours.
Step S3 obtains the corresponding reconciliation parameter of the problem types, according to the processing timeliness, reconciliation parameter and the exception
The total amount that problem is related to calculates the processing time limit T of the abnormal problem, is carried out each abnormal problem first according to the processing time limit T
After sort, handled for treatment people.
In the present embodiment, the parameter that reconciles is preset for different problems type, and big to service impact is corresponding
The parameter that reconciles is big, therefore the reconciliation parameter of receipt and payment type is bigger than the reconciliation parameter of non-receipt and payment type.In one embodiment, calculating should
The step of processing time limit of abnormal problem includes：It handles time limit T=TD* [1.5- (2/ π) * arctan (α * M)], when TD is processing
The problem of effect, α is the abnormal problem the corresponding reconciliation parameter of type, M is the total amount that is related to of the abnormal problem.
In one embodiment, for receipt and payment type, the parameter alpha that reconciles is 1/10000；For non-receipt and payment type, reconciliation parameter alpha
For n/10000000, it is 7/10000000 that numerical value of the n between (0,10), such as unknown fund, which verify α value, is taken less than time disk
File α value is 5/10000000.Numerical value of (2/ π) the * arctan (α * M) between (0,1), then [1.5- (2/ π) * arctan
(α * M)] numerical value between (1.5,0.5), i.e. processing time limit T exists according to type the problem of abnormal problem and the total amount being related to
TD handles timeliness or so and floats, so that processing time limit T is no longer the fixed value determined according to processing priority, but one
The value of determination according to problem types and the total amount being related to.Finally, each abnormal problem is carried out first heel row according to processing time limit T
Sequence is handled for treatment people, to avoid significant problem delay disposal or omission.
Compared with prior art, the present embodiment is cleared in placing and is returned in the practical application scene of disk verification, if there is
Abnormal problem, it is first determined the total amount that problem type and the abnormal problem belonging to the abnormal problem are related to, then basis is asked
The total amount that topic type, abnormal problem are related to determines processing priority and the corresponding place of the processing priority of the abnormal problem
Timeliness is managed, is calculated on the basis of the processing timeliness relevant to type, the total amount being related to the problem of the abnormal problem
Time limit T is handled, comprehensive sequence is finally carried out to each abnormal problem according to processing time limit T, in the quantity of the abnormal problem reported
It when larger, is sequentially handled, can be avoided significant problem delay disposal or omission, reduce loss.
In order to further avoid significant problem delay disposal or omission, in one embodiment, if processing priority includes
First priority P 1, the second priority P 2 and third priority P3, P1>P2>P3 is then the first priority for processing priority
The abnormal problem of P1, when the deadline of distance processing time limit T is the first preset time (for example, the first preset time is 1 small
When), if monitoring, the abnormal problem is in unfinished state, which is identified as emergent management state, and can incite somebody to action
The abnormal problem top set, personnel's priority processing for processing；
And be the abnormal problem except the first priority P 1 for processing priority, i.e. the second priority P 2 or third is preferential
The abnormal problem of grade P3, when the deadline of distance processing time limit T is the second preset time (for example, the second preset time is 3
Hour), the first preset time is less than second preset time, if monitoring, the abnormal problem is in unfinished state, will
The processing priority of the abnormal problem improves, for example, the processing priority of the abnormal problem is the second priority P 2, is improved
For the first priority P 1.The processing timeliness that the abnormal problem is redefined based on the processing priority after raising, really according to this
The total amount that fixed processing timeliness, reconciliation parameter and abnormal problem is related to recalculates the processing time limit T of the abnormal problem, root
The abnormal problem is re-started into sequence according to the processing time limit T recalculated, carries out priority processing for treatment people.
The present embodiment is for some deadlines close to processing time limit T but the abnormal problem that is not resolved upgrades
Processing, for example, abnormal problem is identified as emergent management state or recalculates processing time limit sequence side by side, personnel for processing
Priority processing is carried out, significant problem delay disposal or omission are further avoided.
It is in another embodiment, preferential for all processing in order to further avoid significant problem delay disposal or omission
The abnormal problem of grade, when the deadline of the processing time limit T apart from the abnormal problem is third preset time, for example, third
Preset time is 2 hours, if monitoring that the abnormal problem is in is completed state, generates completion mark, and can be by the exception
Problem is removed from corresponding list of sorting, to facilitate treatment people to check other untreated abnormal problems；If monitoring this
Abnormal problem is in unfinished state, then generates reminder message and reminder message is sent to scheduled terminal, for treatment people
The abnormal problem priority processing reminded these.
The present invention also provides a kind of computer readable storage medium, processing is stored on the computer readable storage medium
The step of system, the processing system realizes the method for above-mentioned fund abnormal problem processing when being executed by processor.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in a storage medium
In (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device (can be mobile phone, computer, clothes
Business device, air conditioner or the network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of electronic device, which is characterized in that the electronic device includes memory and the processing that connect with the memory
Device is stored with the processing system that can be run on the processor in the memory, and the processing system is by the processor
Following steps are realized when execution：
First determines that step determines that this is different after receiving the abnormal problem in the clearance based on fund receipt and payment and audit process
The total amount that problem type and the abnormal problem belonging to Chang Wenti are related to, described problem type include receipt and payment type and non-receipt and payment
Type；
Second determines step, the pass of the total amount and processing priority that are related to based on predetermined problem types, abnormal problem
Connection relationship, determines the processing priority of the abnormal problem, and being associated with based on predetermined processing priority and processing timeliness
Relationship determines the processing timeliness of the abnormal problem；
Step is calculated, the corresponding reconciliation parameter of the problem types is obtained, is asked according to the processing timeliness, reconciliation parameter and the exception
The processing time limit T that the total amount being related to calculates the abnormal problem is inscribed, is carried out each abnormal problem successively according to the processing time limit T
Sequence, is handled for treatment people.
2. electronic device according to claim 1, which is characterized in that the step in the processing time limit for calculating the abnormal problem
Suddenly include：
The problem of processing time limit T=TD* [1.5- (2/ π) * arctan (α * M)], TD are processing timeliness, and α is abnormal problem class
The corresponding reconciliation parameter of type, M are the total amount that the abnormal problem is related to.
3. electronic device according to claim 1 or 2, which is characterized in that the processing priority includes the first priority
P1, the second priority P 2 and third priority P3, P1>P2>P3, it is described to be related to based on predetermined problem types, abnormal problem
And total amount and processing priority incidence relation, the step of determining the processing priority of the abnormal problem, specifically include：
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is default greater than first
When the amount of money, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to first
Preset cost and be greater than the second preset cost when, it is determined that the processing priority of the abnormal problem be the second priority P 2；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to second
When preset cost, it is determined that the processing priority of the abnormal problem is third priority P3, and first preset cost is greater than institute
State the second preset cost；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that the abnormal problem is related to is pre- greater than third
If when the amount of money, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than or equal to the
Three preset costs and be greater than four preset costs when, it is determined that the processing priority of the abnormal problem be the second priority P 2；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than or equal to the
When four preset costs, it is determined that the processing priority of the abnormal problem is third priority P3, and the third preset cost is greater than
4th preset cost, the 4th preset cost are greater than first preset cost.
4. electronic device according to claim 3, which is characterized in that when the processing system is executed by the processor,
Also realize following steps：
It is the abnormal problem of the first priority P 1 for processing priority, is first pre- in the deadline of distance processing time limit T
If when the time, the abnormal problem is in unfinished state if monitoring, which is identified as emergent management state, is supplied
Treatment people priority processing；
It is the second priority P 2 or the abnormal problem of third priority P3 for processing priority, in cutting for distance processing time limit T
When only the time is the second preset time, if monitoring, the abnormal problem is in unfinished state, by the processing of the abnormal problem
Priority improves, and the processing timeliness of the abnormal problem is determined based on the processing priority after raising, the processing determined according to this
Timeliness, the total amount that parameter and the abnormal problem are related to that reconciles recalculate the processing time limit T of the abnormal problem, according to counting again
The abnormal problem is ranked up by the processing time limit T of calculation, is handled for treatment people, and first preset time is less than described
Second preset time.
5. a kind of method of fund abnormal problem processing, which is characterized in that the method for the fund abnormal problem processing includes：
S1 is determined belonging to the abnormal problem after receiving the abnormal problem in the clearance based on fund receipt and payment and audit process
The problem of the type and total amount that is related to of the abnormal problem, described problem type includes receipt and payment type and non-receipt and payment type；
S2, the incidence relation of the total amount and processing priority that are related to based on predetermined problem types, abnormal problem are determined
The processing priority of the abnormal problem, and the incidence relation based on predetermined processing priority and processing timeliness, determining should
The processing timeliness of abnormal problem；
S3 obtains the corresponding reconciliation parameter of the problem types, is related to according to the processing timeliness, reconciliation parameter and the abnormal problem
Total amount calculate the processing time limit T of the abnormal problem, each abnormal problem is successively sorted according to the processing time limit T,
It is handled for treatment people.
6. the method for fund abnormal problem processing according to claim 5, which is characterized in that described calculating abnormal problem
The processing time limit the step of include：
The problem of processing time limit T=TD* [1.5- (2/ π) * arctan (α * M)], TD are processing timeliness, and α is abnormal problem class
The corresponding reconciliation parameter of type, M are the total amount that the abnormal problem is related to.
7. the method for fund abnormal problem processing according to claim 5 or 6, which is characterized in that the processing priority
Including the first priority P 1, the second priority P 2 and third priority P3, P1>P2>P3, it is described based on predetermined problem class
The incidence relation of total amount and processing priority that type, abnormal problem are related to, determines the step of the processing priority of the abnormal problem
Suddenly, it specifically includes：
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is default greater than first
When the amount of money, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to first
Preset cost and be greater than the second preset cost when, it is determined that the processing priority of the abnormal problem be the second priority P 2；
If problem type belonging to the abnormal problem is receipt and payment type, and the total amount that the abnormal problem is related to is less than or equal to second
When preset cost, it is determined that the processing priority of the abnormal problem is third priority P3, and first preset cost is greater than institute
State the second preset cost；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that the abnormal problem is related to is pre- greater than third
If when the amount of money, it is determined that the processing priority of the abnormal problem is the first priority P 1；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than or equal to the
Three preset costs and be greater than four preset costs when, it is determined that the processing priority of the abnormal problem be the second priority P 2；
If problem type belonging to the abnormal problem is non-receipt and payment type, and the total amount that is related to of the abnormal problem is less than or equal to the
When four preset costs, it is determined that the processing priority of the abnormal problem is third priority P3, and the third preset cost is greater than
4th preset cost, the 4th preset cost are greater than first preset cost.
8. the method for fund abnormal problem processing according to claim 7, which is characterized in that at the fund abnormal problem
The method of reason further includes：
It is the abnormal problem of the first priority P 1 for processing priority, is first pre- in the deadline of distance processing time limit T
If when the time, the abnormal problem is in unfinished state if monitoring, which is identified as emergent management state, is supplied
Treatment people priority processing；
It is the second priority P 2 or the abnormal problem of third priority P3 for processing priority, in cutting for distance processing time limit T
When only the time is the second preset time, if monitoring, the abnormal problem is in unfinished state, by the processing of the abnormal problem
Priority improves, and the processing timeliness of the abnormal problem is determined based on the processing priority after raising, the processing determined according to this
Timeliness, the total amount that parameter and the abnormal problem are related to that reconciles recalculate the processing time limit T of the abnormal problem, according to counting again
The abnormal problem is ranked up by the processing time limit T of calculation, is handled for treatment people, and first preset time is less than described
Second preset time.
9. the method for fund abnormal problem processing according to claim 5 or 6, which is characterized in that the fund is asked extremely
The method handled is inscribed, further includes：
When the deadline of the processing time limit T apart from the abnormal problem is third preset time, if monitoring the abnormal problem
In the state that is completed, then completion mark is generated；
If monitoring, the abnormal problem is in unfinished state, generates reminder message and reminder message is sent to scheduled end
End, is handled for treatment people.
10. a kind of computer readable storage medium, which is characterized in that be stored with processing system on the computer readable storage medium
System realizes the fund abnormal problem processing as described in any one of claim 5 to 9 when the processing system is executed by processor
Method the step of.
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| CN201810370082.7A CN108876570B (en) | 2018-04-24 | 2018-04-24 | Electronic device, method for processing abnormal fund problem and storage medium |
| PCT/CN2018/102099 WO2019205372A1 (en) | 2018-04-24 | 2018-08-24 | Electronic device, capital exception processing method and storage medium |
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| CN102056201A (en) * | 2009-10-30 | 2011-05-11 | 中国移动通信集团广西有限公司 | Method and device for processing abnormal condition in service process |
| US8380621B1 (en) * | 2007-02-28 | 2013-02-19 | Island Intellectual Property Llc | Systems, methods and program products for swap processing for uninsured accounts |
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| CN107169749A (en) * | 2017-04-01 | 2017-09-15 | 北京波若科技有限公司 | Network payment account checking method and system |
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| KR20140068434A (en) * | 2012-11-28 | 2014-06-09 | 중소기업은행 | System and method for integrated fault management by monitoring of financial terminal |
| CN107861852A (en) * | 2017-06-26 | 2018-03-30 | 平安普惠企业管理有限公司 | Webpage error handling method, system and readable storage medium storing program for executing |
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|---|---|---|---|---|
| US8380621B1 (en) * | 2007-02-28 | 2013-02-19 | Island Intellectual Property Llc | Systems, methods and program products for swap processing for uninsured accounts |
| CN102056201A (en) * | 2009-10-30 | 2011-05-11 | 中国移动通信集团广西有限公司 | Method and device for processing abnormal condition in service process |
| CN106096854A (en) * | 2016-06-20 | 2016-11-09 | 财付通支付科技有限公司 | A kind of data processing method and device |
| CN107169749A (en) * | 2017-04-01 | 2017-09-15 | 北京波若科技有限公司 | Network payment account checking method and system |
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