CN108737132A - A kind of alarm information processing method and device - Google Patents
A kind of alarm information processing method and device Download PDFInfo
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- CN108737132A CN108737132A CN201710243613.1A CN201710243613A CN108737132A CN 108737132 A CN108737132 A CN 108737132A CN 201710243613 A CN201710243613 A CN 201710243613A CN 108737132 A CN108737132 A CN 108737132A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0686—Additional information in the notification, e.g. enhancement of specific meta-data
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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Abstract
This application discloses a kind of alarm information processing method and device, method includes：Server obtains the corresponding processing progress information of warning information, according to the corresponding processing progress information of warning information, it is determined whether send a warning message.Pass through the above method, since processing progress information contains whether active user is handling the corresponding failure of warning information, therefore, determine whether that the warning information that will be received is sent to the client that responsible person concerned uses by the corresponding processing progress information of warning information, it may make and the warning information corresponding to the failure that is handling not had to be sent to responsible person concerned again, while also effectively reducing the operation load of terminal.
Description
Technical field
This application involves field of computer technology more particularly to a kind of alarm information processing methods and device.
Background technology
With the continuous development of computer technology and network technology, more and more service providers are provided to the user based on network
Different services.
Currently, in order to provide the user with stable and quality services by network, monitoring warning system usually can be all established,
There is exception when monitoring network in the network for monitoring the service of providing to the user in real time by monitoring warning system, and the network is just
Can generate warning information, and by warning information by terminal display to responsible person concerned.
Specifically, monitoring warning system receives the warning message that application system sends over, according to each application system point
Buffering area She Zhi not be alerted, to the above-mentioned warning information received, the exhibition of warning information is judged whether to according to warning information
Show, and according to judging result, it would be desirable to which the warning information of the displaying of progress is illustrated in readable manner in terminal.
But in the above method, it is periodically to check each announcement in alarm buffering area every preset time interval
The number of alert information, if be more than preset threshold value, if the number of warning information is not above preset threshold value, need by
The warning information is illustrated in terminal in a manner readable, can cause user after being connected to certain warning information for the first time in this way
It begins to handle the corresponding failure of the warning information, but since troubleshooting needs the regular hour, is locating
In the time for managing failure, it is located at the number of the warning information in alarm buffering area before accumulating to preset threshold value, it can be every
(what is namely repeated is sent to user) is illustrated in terminal every what preset time interval will repeat the warning information, from
And it brings to bother to user and be loaded with inconvenience, the operation that equally can also increase terminal.
Invention content
A kind of alarm information processing method of the embodiment of the present application offer and device, to solve in the prior art at user
In the time for managing failure, still repeat the corresponding warning information of failure that received user is being handled to be sent to use
Family is brought to user and is bothered and inconvenient, while the problem that the operation that can increase terminal is responsible.
The embodiment of the present application provides a kind of alarm information processing method, including：
Server obtains the corresponding processing progress information of warning information；
According to the corresponding processing progress information of warning information, it is determined whether send a warning message.
Preferably, the method further includes：The grade for determining warning information is more than preset etc. in the grade of warning information
In the case of grade, the corresponding processing progress information of warning information is obtained.
Preferably, when the corresponding processing progress information of warning information includes the first presupposed information, it is determined that do not send announcement
Alert information, when the corresponding processing progress information of warning information includes the second presupposed information, it is determined that send a warning message.
Preferably, when the corresponding processing progress information of warning information include the first presupposed information, and the warning information with before
When time interval between the warning information identical with the warning information once sent is less than preset first threshold, then really
It is fixed not send a warning message, when the corresponding processing progress information of warning information includes the first presupposed information, and the warning information with
When time interval between preceding warning information identical with the warning information once sending is more than preset first threshold, then really
Surely it sends a warning message, when the corresponding processing progress information of warning information includes the second presupposed information, it is determined that send alarm
Information.
Preferably, when the corresponding processing progress information of warning information include the second presupposed information, and the warning information with before
When time interval between the warning information identical with the warning information once sent is less than preset second threshold, then really
It is fixed not send a warning message, when the corresponding processing progress information of warning information includes the second presupposed information, and the warning information with
When time interval between preceding warning information identical with the warning information once sending is more than preset second threshold, then really
Surely send a warning message, when the corresponding processing progress information of warning information include the first presupposed information, and the warning information with before
When time interval between the warning information identical with the warning information once sent is less than preset first threshold, then really
It is fixed not send a warning message, when the corresponding processing progress information of warning information includes the first presupposed information, and the warning information with
Time interval between preceding warning information identical with the warning information once sending is more than first threshold, it is determined that sends and accuses
Alert information.
Preferably, when the result determined is to send the warning information, and send the quantity of the warning information at least
It it is two, the method further includes：It will be merged corresponding to the warning information of same client, and the alarm after merging believed
Breath is sent to the client.
Preferably, the method further includes：Receive and update the corresponding new processing of warning information that the client returns
Progress msg.
The embodiment of the present application provides a kind of alarm information processing method, including：
Client receives the warning information that server is sent；
Prompting user, there is currently warning information, and prompt user to input the corresponding new processing progress of the warning information
Information；
The corresponding new processing progress information of the warning information of input is sent to server.
The embodiment of the present application provides a kind of warning information processing unit, including：
Acquisition module obtains the corresponding processing progress information of warning information for server；
Determining module, for according to the corresponding processing progress information of warning information, it is determined whether send a warning message.
Preferably, described device further includes：Level determination module, the grade for determining warning information, in warning information
Grade be more than preset grade in the case of, obtain the corresponding processing progress information of warning information.
Preferably, the determining module is specifically used for, when the corresponding processing progress information of warning information includes first default
When information, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes the second presupposed information, then
Determination sends a warning message.
Preferably, the determining module is specifically used for, when the corresponding processing progress information of warning information includes first default
Information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is less than
When preset first threshold, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes first pre-
If information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is more than
When preset first threshold, it is determined that send a warning message, when the corresponding processing progress information of warning information includes second default
When information, it is determined that send a warning message.
Preferably, the determining module is specifically used for, when the corresponding processing progress information of warning information includes second default
Information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is less than
When preset second threshold, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes second pre-
If information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is more than
When preset second threshold, it is determined that send a warning message, when the corresponding processing progress information of warning information includes first default
Information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is less than
When preset first threshold, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes first pre-
If information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is more than
First threshold, it is determined that send a warning message.
Preferably, described device further includes：Merge sending module, the result for being determined when determining module is transmission institute
State warning information, and the quantity for sending the warning information is at least two, by corresponding to the warning information of same client into
Row merges, and the warning information after merging is sent to the client.
Preferably, described device further includes：Update module is received, the alarm returned for receiving and updating the client
The corresponding new processing progress information of information.
The embodiment of the present application provides a kind of warning information processing unit, including：
Receiving module receives the warning information that server is sent for client；
Reminding module, for prompting user, there is currently warning information, and prompt user to input the warning information pair
The new processing progress information answered；
Sending module, for the corresponding new processing progress information of the warning information of input to be sent to server.
A kind of alarm information processing method of the embodiment of the present application offer and device, this method include：Server obtains alarm
The corresponding processing progress information of information, according to the corresponding processing progress information of warning information, it is determined whether send a warning message.It is logical
The above method is crossed, since processing progress information contains whether active user is handling the corresponding failure of warning information, because
This, determines whether that the warning information that will be received is sent to responsible person concerned by the corresponding processing progress information of warning information
The client used may make and the warning information corresponding to the failure that is handling not had to be sent to related responsibility again
People, while also effectively reducing the operation load of terminal.
Description of the drawings
Attached drawing described herein is used for providing further understanding of the present application, constitutes part of this application, this Shen
Illustrative embodiments and their description please do not constitute the improper restriction to the application for explaining the application.In the accompanying drawings：
Fig. 1 is a kind of process schematic of warning information processing provided by the embodiments of the present application；
Fig. 2 is a kind of schematic diagram of the frame structure of warning information processing provided by the embodiments of the present application；
Fig. 3 is the embodiment of the first warning information provided by the embodiments of the present application processing；
Fig. 4 is the embodiment of second of warning information provided by the embodiments of the present application processing；
Fig. 5 is the embodiment of the third warning information provided by the embodiments of the present application processing；
Fig. 6 is the embodiment of the 4th kind of warning information provided by the embodiments of the present application processing；
Fig. 7 is the embodiment of the 5th kind of warning information provided by the embodiments of the present application processing；
Fig. 8 is the embodiment of the 6th kind of warning information provided by the embodiments of the present application processing；
Fig. 9 is the embodiment of the 7th kind of warning information provided by the embodiments of the present application processing；
Figure 10 is the embodiment of the 8th kind of warning information provided by the embodiments of the present application processing；
Figure 11 is the embodiment of the 9th kind of warning information provided by the embodiments of the present application processing；
Figure 12 is the embodiment of the provided by the embodiments of the present application ten kind of warning information processing；
Figure 13 is a kind of the provided by the embodiments of the present application tenth embodiment of warning information processing；
Figure 14 is a kind of structural schematic diagram of warning information processing provided by the embodiments of the present application；
Figure 15 is the structural schematic diagram of another warning information processing provided by the embodiments of the present application；
Figure 16 is warning information processing system composed structure block diagram provided by the embodiments of the present application.
Specific implementation mode
To keep the purpose, technical scheme and advantage of the application clearer, below in conjunction with the application specific embodiment and
Technical scheme is clearly and completely described in corresponding attached drawing.Obviously, described embodiment is only the application one
Section Example, instead of all the embodiments.Based on the embodiment in the application, those of ordinary skill in the art are not doing
Go out the every other embodiment obtained under the premise of creative work, shall fall in the protection scope of this application.
Fig. 1 is warning information processing procedure provided by the embodiments of the present application, specifically includes following steps：
S101：Server obtains the corresponding processing progress information of warning information.
In practical applications, in order to provide the user with stable and quality services by network, monitoring usually can all be established
Warning system monitors the network of the service of providing to the user in real time by monitoring warning system, exception occurs when monitoring network,
Warning system will be directed to abnormal network and generate warning information, and warning information is showed related responsibility by client
People.
It should be noted that warning information may include following substance：Recipient is (that is, receive warning information
People), responsible person, workgroup name, alarm particular content etc. can increase the content of warning information according to actual conditions
Or reduce corresponding content.
But in practical applications, if the warning information that warning system generates all is sent to responsible person concerned every time
The client used, then can be brought to responsible person concerned it is prodigious bother, can also increase client operation load, therefore,
In the application, a part of warning information in generated multiple warning information can be sent to the visitor that responsible person concerned uses
Family end.
Further, due to needing a part of warning information in generated multiple warning information being sent to related duty
Which let people the client used, therefore, in this application, it is thus necessary to determine that warning information in multiple warning information caused by going out
It can be transmitted to responsible person concerned, which need not be sent to responsible person concerned.
And in the embodiment of the present application, can based on processing progress information come in multiple warning information caused by determining which
Warning information can be transmitted to responsible person concerned, which need not be sent to responsible person concerned.
Further, after warning system generates warning information, generated warning information can be sent to shown in Fig. 2
Server, server shown in Fig. 2 can directly acquire the corresponding processing progress letter of warning information after receiving warning information
Breath, wherein what Fig. 2 was provided is the frame structure of warning information processing.
It should be noted that the processing progress information may include troubleshooting state (that is, untreated, just
Handling certain stage), for the warning information that warning system generates, if the warning information is to generate for the first time, that is, Fig. 2
Shown in do not received the warning information before server, then processing progress information includes untreated.
In addition, due in practical applications, the warning information received by server belongs to warning system and sends for the first time
When to the server, corresponding processing progress information belongs to untreated, that is to say, that is required to be sent to responsible person concerned
Used client, therefore, in this application, multiple warning information caused by being determined based on processing progress information
In which warning information can be transmitted to responsible person concerned, which need not be sent to before responsible person concerned, to the announcement received
Alert information carries out prescreening, which warning information is first preliminary screening, which go out, can be transmitted to responsible person concerned, which need not be sent to
Responsible person concerned.
In this application, prescreening is carried out to the warning information received, it specifically can be as indicated at 3：Determine warning information
Grade obtain the corresponding processing progress information of warning information in the case where the grade of warning information is more than preset grade,
Subsequently, step S102 is executed, that is, according to the corresponding processing progress information of warning information, it is determined whether send a warning message.
It should be noted that the grade of warning information can be according to urgency level, errors number, coverage (that is,
Single machine, computer room, whole net), the factors such as type of error (that is, the response time is slow, service crashes, server crash) determine not in advance
With grade corresponding under factor, can be accused according to a kind of grade because usually determining under the factor corresponding to different situations, e.g.
The grade of alert information can determine the grade under urgency level corresponding to different situations according to urgency level, that is, urgency level
It is advanced for the grade corresponding to urgent situation, urgency level is that the grade corresponding to general urgent situation is middle rank, tightly
Anxious degree be not urgent situation corresponding to grade be it is rudimentary, certainly, urgency level be very urgent situation corresponding to etc.
Grade is may be 1 grade, and urgency level is that the grade corresponding to general urgent situation is 2 grades, and urgency level is not urgent
Grade corresponding to situation is 3 grades.
It should be noted that being merely not only one because usually to accusing according to urgency level in a practical situation
The grade of alert information is divided, and a variety of different factors are can be combined with, and is combined many factors as one, is determined the group
The grade corresponding to lower various combination value, and the combined value for being included according to warning information are closed, determines the grade of the warning information,
Such as, using urgency level and the two factors of coverage as combination, the combined value of urgency level and coverage is：Promptly
And computer room, urgent and single machine, urgent and whole net, general urgent and computer room, general urgent and single machine, general urgent and whole net, no
Urgent and computer room, not urgent and single machine, not urgent and whole net, grade such as the following table 1 corresponding to each combined value：
| Combined value | Grade |
| Urgent and computer room | 1 grade |
| Urgent and single machine | 2 grades |
| Urgent and whole net | 3 grades |
| General urgent and computer room | 4 grades |
| General urgent and single machine | 5 grades |
| General urgent and whole net | 6 grades |
| Not urgent and computer room | 7 grades |
| Not urgent and single machine | 8 grades |
| Not urgent and whole net | 9 grades |
Table 1
Assuming that warning information included combined value be not urgent and whole net, then according to table 1 obtain warning information etc.
Grade is 9 grades.
In addition, which kind of specifically used classification standard can be according to actual conditions come really by which grade warning information is divided into
It is fixed.
Herein it should also be noted that, if the grade of warning information is not above preset grade, the warning information
Next step need not be being carried out, it is, the corresponding processing progress information of warning information need not be obtained, and based on processing
To determine, which warning information can be transmitted progress msg to responsible person concerned in generated multiple warning information, which is not needed
It is sent to responsible person concerned, it is only necessary to be recorded in server or database, not need to be sent to responsible person concerned.
For example, it is assumed that the network of computer room is shaken, warning system monitors video processing service device and branch at this time
Failure has occurred in pay server, and two warning information are generated for video processing service device, that is, warning information A, and alarm
Information B generates a warning information, that is, warning information C, such as the following table 2 for payment server：
| Warning information title | Recipient | Warning information particular content |
| Warning information A | Zhang San | Video Rendering process interface breaks down, promptly |
| Warning information B | Li Si | Video coding process interface breaks down, general urgent |
| Warning information C | King five | It pays process interface to break down, promptly |
Table 2
It is postulated that in order to convenient clearly illustrate the present invention, in this example embodiment, the grade of warning information is only according to warning information
Urgency level divide, it is specific to divide such as the following table 3：
| The urgency level of warning information | The grade of warning information |
| It is not urgent | 1 grade |
| It is general urgent | 2 grades |
| Promptly | 3 grades |
Table 3
As shown in Figure 4：Assuming that preset grade is 2 grades, determine that the grade of warning information A is 3 grades according to table 2 and table 3,
It determines that the grade of warning information A is more than preset grade 2, therefore, obtains the corresponding processing progress information of warning information A (that is, not
Processing), subsequently, execute step S202：Corresponding according to warning information A includes untreated processing progress information, it is determined whether
Send a warning message A；
As shown in Figure 5：It determines that the grade of warning information B is 2 grades according to table 2 and table 3, determines the grade of warning information B
It is less than preset grade 2, therefore, warning information B, which is only recorded, not to be sent；
Warning information determines that the grade of warning information C is 3 grades according to table 2 and table 3, determines that the grade of warning information C is super
Preset grade 2 is crossed, therefore, the corresponding processing progress information (that is, untreated) of warning information C is obtained, subsequently, executes step
S202：Corresponding according to warning information C includes untreated processing progress information, it is determined whether send a warning message C.
S102：According to the corresponding processing progress information of warning information, it is determined whether send a warning message.
In this application, it after getting the corresponding processing progress information of warning information, can be corresponded to according to warning information
Processing progress information, it is determined whether send a warning message.
Further, this application provides according to the corresponding processing progress information of warning information, it is determined whether sends alarm
A kind of embodiment of information, it is specific as shown in Figure 6：
When the corresponding processing progress information of warning information includes the first presupposed information, it is determined that do not send a warning message；
When the corresponding processing progress information of warning information includes the second presupposed information, it is determined that send a warning message.
It should be noted that the first presupposed information can handle certain stage, and the second presupposed information can be with
It is untreated.
Continuation of the previous cases, as shown in Figure 7, it is assumed that the first presupposed information is certain stage that handling, and the second presupposed information is not
Processing, it is corresponding including after untreated processing progress information, determining that warning information A is corresponded to that server gets warning information A
Processing progress information in included presupposed information be untreated, it is determined that send a warning message A；
It is corresponding including after untreated processing progress information, determining C pairs of warning information that server gets warning information C
Included presupposed information is untreated in the processing progress information answered, it is determined that send a warning message C.
Further, in practical applications, it is assumed that the first presupposed information is to handle certain stage, and server is received
To the corresponding processing progress information of warning information A include handling certain stage, then according to above-mentioned offer embodiment determine
Go out warning information A not having to be sent to relevant person in charge again, warning information A in this way need not again after being received each time
It is secondary to be sent to responsible person concerned, if that during failure of the responsible person concerned corresponding to processing warning information A, due to
Certain reasons, which have forgotten, to be continued to repair the failure corresponding to warning information A, this can lead to the failure corresponding to warning information A always
It is not repaired, therefore, in this application, additionally provides another kind according to the corresponding processing progress information of warning information, determine
The embodiment whether to send a warning message, it is specific as shown in Figure 8：
When the corresponding processing progress information of warning information includes the first presupposed information, and the warning information and preceding primary transmission
Warning information identical with the warning information between time interval when being less than preset first threshold, it is determined that do not send
Warning information；
When the corresponding processing progress information of warning information includes the first presupposed information, and the warning information and preceding primary transmission
Warning information identical with the warning information between time interval be more than preset first threshold when, it is determined that send alarm
Information；
When the corresponding processing progress information of warning information includes the second presupposed information, it is determined that send a warning message.
Continuation of the previous cases, it is assumed that after warning information A and warning information C are sent to client, subsequently, receive client
The corresponding processing progress information of warning information A of return is untreated, and the corresponding processing progress information of warning information C is to locate
Manage certain stage.
Assuming that server receives the warning information A and warning information C of warning system transmission, such as following table again after 30 seconds
4：
| Warning information title | Recipient | Warning information particular content |
| Warning information A | Zhang San | Video Rendering process interface breaks down, promptly |
| Warning information C | King five | It pays process interface to break down, promptly |
Table 4
As shown in figure 9, determining that the grade of warning information A is 3 grades according to table 3 and table 4, therefore, A pairs of warning information is obtained
The processing progress information (that is, untreated) answered, it is assumed that the first presupposed information is certain stage that handling, and the second presupposed information is not
Processing, preset first threshold are 1 minute, and it includes that untreated processing progress is believed that it is corresponding, which to get warning information A, for server
After breath, determine that presupposed information included in the corresponding processing progress information of warning information A is untreated, it is determined that send alarm
Information A；
As shown in Figure 10, it determines that the grade of warning information C is 3 grades according to table 3 and table 4, therefore, obtains warning information C
Corresponding processing progress information (that is, handling certain stage), it is assumed that the first presupposed information is certain stage that handling, and second is pre-
If information is untreated, preset first threshold is 1 minute, and it includes handling that it is corresponding, which to get warning information C, for server
After the processing progress information in certain stage, determine that presupposed information included in the corresponding processing progress information of warning information C is just
Certain stage is being handled, is determining that the time interval between warning information C and the preceding warning information C once sent is less than 1 point in 30 seconds
Clock (that is, preset first threshold), it is determined that do not send a warning message C.
Further, it can frequently be generated whithin a period of time since warning system generates warning information, therefore, it is possible to go out
Processing progress information is for the first time received client after untreated warning information D is sent to client by existing server
The new processing progress information returned is similarly untreated, and at the same time, and server receives warning information D again at this time, then
It needs to be determined that the case where whether warning information D needs to be sent to client, such that client equally can be received frequently
Therefore warning information D in this application, is additionally provided a kind of according to the corresponding processing progress information of warning information, it is determined whether
The embodiment to send a warning message, it is specific as shown in figure 11：
When the corresponding processing progress information of warning information includes the second presupposed information, and the warning information and preceding primary transmission
Warning information identical with the warning information between time interval when being less than preset second threshold, it is determined that do not send
Warning information；
When the corresponding processing progress information of warning information includes the second presupposed information, and the warning information and preceding primary transmission
Warning information identical with the warning information between time interval be more than preset second threshold when, it is determined that send alarm
Information；
When the corresponding processing progress information of warning information includes the first presupposed information, and the warning information and preceding primary transmission
Warning information identical with the warning information between time interval when being less than preset first threshold, it is determined that do not send
Warning information；
When the corresponding processing progress information of warning information includes the first presupposed information, and the warning information and preceding primary transmission
Warning information identical with the warning information between time interval be more than first threshold, it is determined that send a warning message.
Continue example shown in Fig. 7, it is assumed that after warning information A and warning information C are sent to client, subsequently, connect
The corresponding processing progress information of warning information A for receiving client return is untreated, the corresponding processing progress letters of warning information C
Breath is to handle certain stage.
Assuming that server receives the warning information A and warning information C of warning system transmission again after 1 minute, as above
It states shown in table 4.
As shown in figure 12, it determines that the grade of warning information A is 3 grades according to table 3 and table 4, therefore, obtains warning information A
Corresponding processing progress information (that is, untreated), it is assumed that the first presupposed information is to handle certain stage, and the second presupposed information is
Untreated, preset first threshold is 30 seconds, and second threshold is 20 seconds, and it includes not that it is corresponding, which to get warning information A, for server
After the processing progress information of processing, determine that presupposed information included in the corresponding processing progress information of warning information A is not locate
Reason determines the time interval 1 minute between warning information A and the preceding warning information A once sent more than 20 seconds (that is, preset
Second threshold), it is determined that send a warning message A；
As shown in figure 13, it determines that the grade of warning information C is 3 grades according to table 3 and table 4, therefore, obtains warning information C
Corresponding processing progress information (that is, handling certain stage), it is assumed that the first presupposed information is certain stage that handling, and second is pre-
If information is untreated, preset first threshold is 30 seconds, and second threshold is 20 seconds, and server gets warning information C and corresponds to
Include after handling the processing progress information in certain stage, determining between warning information C and the preceding warning information C once sent
Time interval more than 30 seconds 1 minute (that is, preset first threshold), it is determined that send a warning message C.
It should be noted that above-mentioned described second threshold and first threshold can be identical, can also be not
With.
Further, in order to reduce to the transmission times of client used in responsible person concerned, client is further decreased
The operation at end loads, and therefore, in this application, when determining in currently received warning information, which warning information needs
After being sent to responsible person concerned, warning information can be merged, and the warning information after merging is sent to related responsibility
People.
This application provides a kind of embodiments merging warning information, can will specifically correspond to same client
The warning information at end merges, and the warning information after merging is sent to client.
Such as, certain terminal of network of computer room includes 10 applications, and the failure of this 10 applications is received simultaneously by same person
It is responsible for, when network of computer room is shaken, causes interface all fault warnings of this 10 applications, to generate 10 warning information, and
It determines and this 10 warning information is sent to client used in responsible person concerned, since 10 applications correspond to the same phase
Close person liable, that is to say, that 10 applications correspond to the same client, therefore, before transmitting, need to believe 10 alarms
Breath is merged into a warning information, indicates this 10 applications just in failure warning information.
It should be noted that being merely given as a kind of embodiment merging warning information above, also may be used
It is merged into a warning information with will correspond to same client and consolidated network node (e.g., some equipment in network),
Merging warning information with specific reference to which kind of merging standard can be according to actually determining, this is no longer going to repeat them.
Further, in this application, while warning information is sent to client used in responsible person concerned,
It can notify responsible person concerned in several ways, e.g., phone, SMS, QQ, wechat etc..
It, can be according to being determined when notifying responsible person concerned in several ways in addition, in this application
The grade of warning information notifies responsible person concerned to determine using which mode, and higher grade, then the notice side used simultaneously
Formula is more, and lower grade, then the advice method used simultaneously is fewer.
Further, client as shown in Figure 2 receives the warning information that server is sent, and is receiving warning information
Afterwards, there is currently warning information by prompt user, at the same time, user are prompted to input warning information in the specified region of client
Corresponding new processing progress information subsequently, can be according to troubleshooting after user handles the corresponding failure of warning information
Progress inputs new processing progress information in the specified region of client, such as, it is assumed that certain received warning information is currently right
The processing progress information answered includes untreated, and user is handling the corresponding failure of the warning information, can be according to processing
The specified region that progress carrys out client inputs new processing progress information (e.g., handling certain stage), and the alarm of input is believed
It ceases corresponding new processing progress information and is sent to server.
It, can be it should be noted that if responsible person concerned is handling the failure corresponding to warning information
Client specified region input handling certain stage, if responsible person concerned to the failure corresponding to warning information not yet
It is handled, then can be untreated in the input of the specified region of client, if responsible person concerned does not respond the warning information.
, can be by prompt tone, speech play in addition, in this application, the mode that shakes etc. prompts user, and there is currently announcements
Alert information.
Further, shown in Fig. 2 in server the warning information that receives client return it is corresponding it is new handle into
It after spending information, needs to find the corresponding processing progress information of the stored warning information, the new processing progress received is believed
Breath replaces the corresponding processing progress information of the stored warning information before, at the same time, needs to record update processing
The time of progress msg, processing people of the corresponding failure of processing warning information, and processing people place etc..
It should be noted that if responsible person concerned does not ring the warning information received by client
It answers, that is to say, that there is no new processing progress information is inputted in the specified region of client, be then somebody's turn to do without what update had preserved
The processing progress information of warning information, the processing progress information are still the state before sending.
In addition, herein it should also be noted that, responsible person concerned can also check server or database by client
The statistical result of the corresponding currently processed progress msg of middle preserved warning information and warning information.
It is alarm information processing method provided by the embodiments of the present application above, is based on same thinking, the embodiment of the present application
A kind of warning information processing playing device is also provided.
As shown in figure 14, a kind of warning information processing unit provided by the embodiments of the present application, including：
Acquisition module 1401 obtains the corresponding processing progress information of warning information for server；
Determining module 1402, for according to the corresponding processing progress information of warning information, it is determined whether send a warning message.
Described device further includes：
Level determination module 1403, the grade for determining warning information are more than preset etc. in the grade of warning information
In the case of grade, the corresponding processing progress information of warning information is obtained.
The determining module 1402 is specifically used for, when the corresponding processing progress information of warning information includes the first presupposed information
When, it is determined that it does not send a warning message, when the corresponding processing progress information of warning information includes the second presupposed information, it is determined that
It sends a warning message.
The determining module 1402 is specifically used for, when the corresponding processing progress information of warning information includes the first default letter
Breath, and the time interval between the warning information and preceding warning information identical with the warning information once sending be less than it is pre-
If first threshold when, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes first default
Information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is more than pre-
If first threshold when, it is determined that send a warning message, when the corresponding processing progress information of warning information includes the second default letter
When breath, it is determined that send a warning message.
The determining module 1402 is specifically used for, when the corresponding processing progress information of warning information includes the second default letter
Breath, and the time interval between the warning information and preceding warning information identical with the warning information once sending be less than it is pre-
If second threshold when, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes second default
Information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is more than pre-
If second threshold when, it is determined that send a warning message, when the corresponding processing progress information of warning information includes the first default letter
Breath, and the time interval between the warning information and preceding warning information identical with the warning information once sending be less than it is pre-
If first threshold when, it is determined that do not send a warning message, when the corresponding processing progress information of warning information includes first default
Information, and the time interval between the warning information and preceding warning information identical with the warning information once sending is more than the
One threshold value, it is determined that send a warning message.
Described device further includes：
Merging sending module 1404, the result for being determined when determining module 1402 is the transmission warning information, and
The quantity for sending the warning information is at least two, will be merged corresponding to the warning information of same client, and will close
Warning information after and is sent to the client.
Described device further includes：
Receive update module 1405, for receive and update warning information that the client returns it is corresponding it is new handle into
Spend information.
It should be noted that above each module is respectively positioned in server.
As shown in figure 15, a kind of warning information processing unit provided by the embodiments of the present application, including：
Receiving module 1501 receives the warning information that server is sent for client；
Reminding module 1502, for prompting user, there is currently warning information, and prompt user to input the alarm letter
Cease corresponding new processing progress information；
Sending module 1503, for the corresponding new processing progress information of the warning information of input to be sent to service
Device.
It should be noted that above each module is respectively positioned in client.
In addition, the embodiment of the present application also provides a kind of warning information processing system, which includes：
Processor, computer-readable memory and computer readable storage medium；
Program, for obtaining the corresponding processing progress information of warning information, and according to the corresponding processing progress of warning information
Information, it is determined whether send a warning message；
Described program is stored on the computer readable storage medium, is used for by the processor via the computer
Readable memory executes.
The processor, computer-readable memory and the computer readable storage medium can be used in Figure 16
Processor, internal storage, external memory are realized.
Wherein, Figure 16 is warning information processing system composed structure block diagram, and warning information processing system is shown
Critical piece.In Figure 16, Tu16Zhong, processor 1610, internal storage 1605, bus bridge 1620 and network interface 1615 connect
Enter system bus 1640, bus bridge 1620 is used for bridge system bus 1640 and I/O buses 1645, and I/O interfaces access I/O buses
1645, USB interface and external memory are connect with I/O interfaces.In Figure 16, processor 1610 can be one or more processing
Device, each processor can have one or more processor cores；Internal storage 1605 is volatile memory, such as
Register, buffer, various types of random access memory etc.；When warning information processing system is run, inside is deposited
Data in reservoir 1605 include operating system and application program；Network interface 1615 can be Ethernet interface, optical fiber interface
Deng；System bus 1640 can be used for data information, address information and control information；Bus bridge 1620 can be used for
Carry out protocol conversion, by system bus protocol be converted to I/O agreements or by I/O protocol conversions be system bus protocol to realize
Data transmission；I/O buses 1645 are used for data information and control information, can reduce signal with bus termination resistance or circuit
Reflection interference；I/O interfaces 1630 are mainly connect with various external equipments, such as keyboard, mouse, sensor etc., and flash memory can be with
I/O buses are accessed by USB interface, external memory is nonvolatile memory, such as hard disk, CD etc..In warning information
After processing system operation, processor can will be stored in external storage digital independent to internal storage therein, and right
Storage inside system command therein is handled, and the function of operating system and application program is completed.The example warning information
Processing system can be positioned at desktop computer, laptop, tablet computer, smart mobile phone etc..
Preferably, described program is additionally operable to, and determines the grade of warning information, is more than preset etc. in the grade of warning information
In the case of grade, the corresponding processing progress information of warning information is obtained.
Preferably, described program is additionally operable to, when the corresponding processing progress information of warning information includes the first presupposed information,
Then determination does not send a warning message, when the corresponding processing progress information of warning information includes the second presupposed information, it is determined that hair
Send warning information.
Preferably, described program is additionally operable to, when the corresponding processing progress information of warning information include the first presupposed information, and
Time interval between the warning information and preceding warning information identical with the warning information once sending is less than preset
When first threshold, it is determined that do not send a warning message, when the corresponding processing progress information of warning information include the first presupposed information,
And the time interval between the warning information and preceding warning information identical with the warning information once sending is more than preset
When first threshold, it is determined that it sends a warning message, when the corresponding processing progress information of warning information includes the second presupposed information,
Then determination sends a warning message.
Preferably, described program is additionally operable to, when the corresponding processing progress information of warning information include the second presupposed information, and
Time interval between the warning information and preceding warning information identical with the warning information once sending is less than preset
When second threshold, it is determined that do not send a warning message, when the corresponding processing progress information of warning information include the second presupposed information,
And the time interval between the warning information and preceding warning information identical with the warning information once sending is more than preset
When second threshold, it is determined that send a warning message, when the corresponding processing progress information of warning information include the first presupposed information, and
Time interval between the warning information and preceding warning information identical with the warning information once sending is less than preset
When first threshold, it is determined that do not send a warning message, when the corresponding processing progress information of warning information include the first presupposed information,
And the time interval between the warning information and preceding warning information identical with the warning information once sending is more than the first threshold
Value, it is determined that send a warning message.
Preferably, described program is additionally operable to when the result determined be to send the warning information, and send the alarm
The quantity of information is at least two, will be merged corresponding to the warning information of same client, and the alarm after merging is believed
Breath is sent to the client.
Preferably, described program is additionally operable to, and receives and update the corresponding new processing of warning information that the client returns
Progress msg.
It should be noted that procedure above is respectively positioned in server.
Secondly, a kind of warning information processing system that the embodiment of the present application also provides, the system include：
Processor, computer-readable memory and computer readable storage medium；
Program receives the warning information that server is sent for client, and prompting user, there is currently warning information, and
User is prompted to input the corresponding new processing progress information of the warning information, by the corresponding new processing of the warning information of input
Progress msg is sent to server.
It should be noted that procedure above is respectively positioned in client.The processor, computer-readable memory with
And the computer readable storage medium can be realized with processor, internal storage, the external memory in Figure 16.
In a typical configuration, computing device includes one or more processors (CPU), input/output interface, net
Network interface and memory.
Memory may include computer-readable medium in volatile memory, random access memory (RAM) and/or
The forms such as Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is computer-readable medium
Example.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method
Or technology realizes information storage.Information can be computer-readable instruction, data structure, the module of program or other data.
The example of the storage medium of computer includes, but are not limited to phase transition internal memory (PRAM), static RAM (SRAM), moves
State random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electric erasable
Programmable read only memory (EEPROM), fast flash memory bank or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM),
Digital versatile disc (DVD) or other optical storages, magnetic tape cassette, tape magnetic disk storage or other magnetic storage apparatus
Or any other non-transmission medium, it can be used for storage and can be accessed by a computing device information.As defined in this article, it calculates
Machine readable medium does not include temporary computer readable media (transitory media), such as data-signal and carrier wave of modulation.
It should also be noted that, the terms "include", "comprise" or its any other variant are intended to nonexcludability
Including so that process, method, commodity or equipment including a series of elements include not only those elements, but also wrap
Include other elements that are not explicitly listed, or further include for this process, method, commodity or equipment intrinsic want
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that wanted including described
There is also other identical elements in the process of element, method, commodity or equipment.
It will be understood by those skilled in the art that embodiments herein can be provided as method, system or computer program product.
Therefore, complete hardware embodiment, complete software embodiment or embodiment combining software and hardware aspects can be used in the application
Form.It is deposited moreover, the application can be used to can be used in the computer that one or more wherein includes computer usable program code
The shape for the computer program product implemented on storage media (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.)
Formula.
Above is only an example of the present application, it is not intended to limit this application.For those skilled in the art
For, the application can have various modifications and variations.It is all within spirit herein and principle made by any modification, equivalent
Replace, improve etc., it should be included within the scope of claims hereof.
Claims (16)
1. a kind of alarm information processing method, which is characterized in that including：
Server obtains the corresponding processing progress information of warning information；
According to the corresponding processing progress information of warning information, it is determined whether send a warning message.
2. the method as described in claim 1, which is characterized in that the method further includes：
Determine the grade of warning information；
In the case where the grade of warning information is more than preset grade, the corresponding processing progress information of warning information is obtained.
3. the method as described in claim 1, which is characterized in that according to the corresponding processing progress information of warning information, determination is
It is no to send a warning message, it specifically includes：
When the corresponding processing progress information of warning information includes the first presupposed information, it is determined that do not send a warning message；
When the corresponding processing progress information of warning information includes the second presupposed information, it is determined that send a warning message.
4. the method as described in claim 1, which is characterized in that according to the corresponding processing progress information of warning information, determination is
It is no to send a warning message, it specifically includes：
When the corresponding processing progress information of warning information include the first presupposed information, and the warning information with it is preceding it is once sending with
When time interval between the identical warning information of the warning information is less than preset first threshold, it is determined that do not send alarm
Information；
When the corresponding processing progress information of warning information include the first presupposed information, and the warning information with it is preceding it is once sending with
When time interval between the identical warning information of the warning information is more than preset first threshold, it is determined that send alarm letter
Breath；
When the corresponding processing progress information of warning information includes the second presupposed information, it is determined that send a warning message.
5. the method as described in claim 1, which is characterized in that according to the corresponding processing progress information of warning information, determination is
It is no to send a warning message, it specifically includes：
When the corresponding processing progress information of warning information include the second presupposed information, and the warning information with it is preceding it is once sending with
When time interval between the identical warning information of the warning information is less than preset second threshold, it is determined that do not send alarm
Information；
When the corresponding processing progress information of warning information include the second presupposed information, and the warning information with it is preceding it is once sending with
When time interval between the identical warning information of the warning information is more than preset second threshold, it is determined that send alarm letter
Breath；
When the corresponding processing progress information of warning information include the first presupposed information, and the warning information with it is preceding it is once sending with
When time interval between the identical warning information of the warning information is less than preset first threshold, it is determined that do not send alarm
Information；
When the corresponding processing progress information of warning information include the first presupposed information, and the warning information with it is preceding it is once sending with
Time interval between the identical warning information of the warning information is more than first threshold, it is determined that is sent a warning message.
6. the method as described in claim 1, which is characterized in that when the result determined is to send the warning information, and send out
The quantity of the warning information is sent to be at least two, the method further includes：
It will be merged corresponding to the warning information of same client, and the warning information after merging be sent to the client
End.
7. method as claimed in claim 6, which is characterized in that the method further includes：
Receive and update the corresponding new processing progress information of warning information that the client returns.
8. a kind of alarm information processing method, which is characterized in that including：
Client receives the warning information that server is sent；
Prompting user, there is currently warning information, and prompt user to input the corresponding new processing progress letter of the warning information
Breath；
The corresponding new processing progress information of the warning information of input is sent to server.
9. a kind of warning information processing unit, which is characterized in that including：
Acquisition module obtains the corresponding processing progress information of warning information for server；
Determining module, for according to the corresponding processing progress information of warning information, it is determined whether send a warning message.
10. device as claimed in claim 9, which is characterized in that described device further includes：
Level determination module, the grade for determining warning information, the case where the grade of warning information is more than preset grade
Under, obtain the corresponding processing progress information of warning information.
11. device as claimed in claim 9, which is characterized in that the determining module is specifically used for, when warning information is corresponding
When processing progress information includes the first presupposed information, it is determined that do not send a warning message, when the corresponding processing progress of warning information
When information includes the second presupposed information, it is determined that send a warning message.
12. device as claimed in claim 9, which is characterized in that the determining module is specifically used for, when warning information is corresponding
Processing progress information includes the first presupposed information, and the warning information and preceding alarm identical with the warning information once sending
When time interval between information is less than preset first threshold, it is determined that do not send a warning message, when warning information corresponds to
Processing progress information include the first presupposed information, and the warning information and preceding announcement identical with the warning information once sending
When time interval between alert information is more than preset first threshold, it is determined that send a warning message, when warning information is corresponding
When processing progress information includes the second presupposed information, it is determined that send a warning message.
13. device as claimed in claim 9, which is characterized in that the determining module is specifically used for, when warning information is corresponding
Processing progress information includes the second presupposed information, and the warning information and preceding alarm identical with the warning information once sending
When time interval between information is less than preset second threshold, it is determined that do not send a warning message, when warning information corresponds to
Processing progress information include the second presupposed information, and the warning information and preceding announcement identical with the warning information once sending
When time interval between alert information is more than preset second threshold, it is determined that send a warning message, when warning information is corresponding
Processing progress information includes the first presupposed information, and the warning information and preceding alarm identical with the warning information once sending
When time interval between information is less than preset first threshold, it is determined that do not send a warning message, when warning information corresponds to
Processing progress information include the first presupposed information, and the warning information and preceding announcement identical with the warning information once sending
Time interval between alert information is more than first threshold, it is determined that is sent a warning message.
14. device as claimed in claim 9, which is characterized in that described device further includes：
Merge sending module, the result for being determined when determining module is to send the warning information, and send the alarm
The quantity of information is at least two, will be merged corresponding to the warning information of same client, and the alarm after merging is believed
Breath is sent to the client.
15. device as claimed in claim 14, which is characterized in that described device further includes：
Update module is received, the corresponding new processing progress information of warning information returned for receiving and updating the client.
16. a kind of warning information processing unit, which is characterized in that including：
Receiving module receives the warning information that server is sent for client；
Reminding module, for prompting user, there is currently warning information, and prompt user's input warning information are corresponding
New processing progress information；
Sending module, for the corresponding new processing progress information of the warning information of input to be sent to server.
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