CN108683522A - A kind of industry things-internet gateway intelligent trouble study and processing method and system - Google Patents
A kind of industry things-internet gateway intelligent trouble study and processing method and system Download PDFInfo
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- CN108683522A CN108683522A CN201810372185.7A CN201810372185A CN108683522A CN 108683522 A CN108683522 A CN 108683522A CN 201810372185 A CN201810372185 A CN 201810372185A CN 108683522 A CN108683522 A CN 108683522A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- Computer Networks & Wireless Communication (AREA)
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Abstract
The invention belongs to industrial gateway control field, it discloses a kind of industrial things-internet gateway intelligent trouble study and processing methods, which is characterized in that the method is specially：Count the execution number of the failure cause and solution and the solution of all previous failure；When gateway breaks down, failure judgement reason, and solution is found according to failure cause, solution is executed one by one according to the sequence of the execution number of the solution, until trouble shooting.The purpose of the present invention is to provide a kind of industrial things-internet gateway intelligent trouble study and processing method and system.This method logic is simple, and configuration is simple, and wide, widespread advantage, autonomous learning and promotion reliability are applied using router device.The data of passback can further help Chevron Research Company (CRC) to find defect and hidden danger simultaneously, promote designed capacity.
Description
Technical field
The present invention relates to industrial gateway control field, specially a kind of industrial things-internet gateway intelligent trouble study and processing
Method and system.
Background technology
CN 201210395212.5 discloses a kind of automatic method for removing of the failure for things-internet gateway and system, institute
The method of stating includes：Sensor detect there is communication failure when, to things-internet gateway send automatically to code instruction；Internet of Things net
It closes and code instruction identify code according to the automatic of acquisition, when to code success, then in things-internet gateway sensor management mould
The sensor is added in block.A kind of automatic method for removing of failure for things-internet gateway and system that the invention is proposed, energy
It enough realizes that the failure between things-internet gateway and sensor excludes automatically, restores things-internet gateway and use.Things-internet gateway is automatic
Troubleshooting method provides the mechanism of three kinds of troubleshootings, and different functions is realized on different network elements, realizes automatic troubleshooting
The things-internet gateway and sensor of function can effectively enhance the reliability that things-internet gateway uses.
Failure is carried out when the program is used only for occurring between gateway and sensor communication failure to exclude automatically, can not be solved
The solution of other failures and problem for certainly occurring in gateway.
There are also the technologies that similar remote diagnosis, big data collect and survey in terms of existing Internet of Things, but these are main
What is relied on is the analysis ability of remote server, is not locally to begin to carry out accident analysis and optimization in equipment, be easy by
The many restrictions such as network condition, server handling ability, cost is higher, designs lifting means reliability, promotion Chevron Research Company (CRC)
Ability effect unobvious.
Invention content
The purpose of the present invention is to provide a kind of industrial things-internet gateway intelligent trouble study and processing method and system.It should
Method logic is simple, and configuration is simple, and wide, widespread advantage, autonomous learning and promotion reliability are applied using router device.
The data of passback can further help Chevron Research Company (CRC) to find defect and hidden danger simultaneously, promote designed capacity.
To achieve the above object, the present invention provides the following technical solutions：A kind of industry things-internet gateway intelligent trouble study
And processing method, the method are specially：Count the failure cause and solution and the solution of all previous failure
Execute number；When gateway breaks down, failure judgement reason, and solution is found according to failure cause, according to the solution
The sequence of the execution number of scheme executes solution one by one, until trouble shooting.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, the method is related to Internet of Things net
The database in things-internet gateway is closed and is located at, the databases store up fault statistics table and failure registration form, described
Failure registration form describe the fault type of all previous failure, failure cause, solution；The fault statistics table is according to event
Barrier registration form has counted the number that the different corresponding different solutions of fault type and failure cause is implemented；
The method is specially：
Step 1：When things-internet gateway breaks down, the fault type and fault occurrence reason of this failure are obtained；
Step 2：Time that different solutions is implemented is obtained according to the fault type of this failure and fault occurrence reason
Number；
Step 3：It will implement the most solution of number to execute as best solution；Judge to execute and whether solve
Failure；If so, carrying out step 4；If it is not, then carrying out step 5；
Step 4：Then by corresponding to this fault type fault occurrence reason and solution record enter failure and step on
Remember in table and fault statistics table is refreshed according to updated failure registration form；
Step 5：The number implemented according to solution executes solution successively from more to few, until trouble shooting, and
Carry out step 4.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, also stepped in the failure registration form
Note has the time that all previous failure occurs.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, prestored not in the database
Solution corresponding to same fault type and failure cause.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, the solution includes process
It terminates, restarts process, restarts service, closing conflict function, reset chip, function module and re-power.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, when a certain fault type and failure are former
Because when never occurring in the gateway, being executed according to the execution sequence of preset solution, wherein reset chip, function mould
Block, which re-powers, is arranged in the last of execution sequence.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, the solution further includes people
Work interventional procedure.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing method, the failure cause is before failure
The process finally run.
Meanwhile the invention also discloses a kind of industrial things-internet gateway intelligent trouble study and processing system, including gateway,
It is provided with database and controller in the gateway；
The database is used to store the execution of the failure cause and solution and the solution of all previous failure
Number；
The controller is used for when gateway breaks down, failure judgement reason, and finds solution according to failure cause
Scheme executes solution one by one according to the sequence of the execution number of the solution, until trouble shooting.
In above-mentioned industrial things-internet gateway intelligent trouble study and processing system, the databases contain event
Hinder statistical form and failure registration form, the failure registration form describes the fault type of all previous failure, failure cause, solution party
Case；The fault statistics table has counted the different corresponding different solutions of fault type and failure cause according to failure registration form
The number that certainly scheme is implemented；
The controller includes following module：
Detection module：Fault type and failure for when things-internet gateway breaks down, obtaining this failure occur
Reason；
Statistical module：It is real for obtaining different solutions according to the fault type and fault occurrence reason of this failure
The number applied；
Execution module：It is executed as best solution for the most solution of number will to be implemented；Judging to execute is
It is no to solve failure；If so, operation Registration Module；If it is not, the number then implemented according to solution is held successively from more to few
Row solution up to trouble shooting and runs Registration Module；
Registration Module：Then by corresponding to this fault type fault occurrence reason and solution record enter failure
Refresh fault statistics table in registration form and according to updated failure registration form.
Compared with prior art, the beneficial effects of the invention are as follows：
Logic of the present invention is simple, and configuration is simple, and wide, widespread advantage is applied using router device, autonomous learning and
Promote reliability.The data of passback can further help Chevron Research Company (CRC) to find defect and hidden danger simultaneously, promote designed capacity.
Specifically, the present invention be directed to things-internet gateway appearance fault condition complexity feature, by failure cause with
Solution is counted, and is solved to the failure of appearance according to statistical result, and result is recorded, under
The solution of secondary failure provides the support of big data；It has the function of self-teaching and self-perfection.
Further preferably, due to fault condition complexity, fault type, failure cause and solution party are subdivided into
Case makes failure once occurring according to fault type and failure cause to classify, rapidly finds solution, and root
It is in optimized selection according to the execution number of solution, entire logical process is fairly simple, and execution speed is fast, reduces user couple
Bad feedback or even user do not feel as the appearance of failure in failure process.
Meanwhile the present invention also introduces manpower intervention operation in a solution, and using the artificial interventional procedure as one
Kind optional solution is recorded and is counted, and the reliability in troubleshooting processes and perfect self-teaching energy are improved
Power.
Description of the drawings
Fig. 1 is the flow diagram of the embodiment of the present invention 2；
Fig. 2 is the structural schematic diagram of the embodiment of the present invention 3.
Specific implementation mode
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation describes, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
Embodiment 1
A kind of industry things-internet gateway intelligent trouble study and processing method, the method are specially：Count all previous event
The failure cause and solution of barrier and the execution number of the solution；When gateway breaks down, failure judgement reason,
And solution is found according to failure cause, solution is executed one by one according to the sequence of the execution number of the solution, directly
To trouble shooting.
It is formed in troubleshooting processes it should be noted that solution is not gateway, is pre-stored in gateway
The plurality of optional for failure cause solution, certainly in troubleshooting processes, if there is manpower intervention implement
Operation, the then operation are referred to as the solution of new supplement for subsequent fault treating procedure.
Advantage of this embodiment is that the failure cause and solution of the continuous all previous failure of geo-statistic and to solution
It executes number to be ranked up, so that most reliable solution is first carried out, fault handling time can be reduced in this way, pass through this method
Can even user be allowed to be not felt by failure.
Embodiment 2
As shown in Figure 1, in a kind of industry things-internet gateway intelligent trouble study and processing method, the method is related to object
Networking gateway and the database being located in things-internet gateway, the databases store up fault statistics table and failure registration
Table, the failure registration form describe the fault type of all previous failure, the time that failure occurs, failure cause, solution；
The fault statistics table has counted the different corresponding different solutions of fault type and failure cause according to failure registration form
The number that scheme is implemented；It is formed in troubleshooting processes it should be noted that solution is not gateway, is to be pre-stored in
The solution of the plurality of optional for failure cause in gateway is situated between certainly in troubleshooting processes if there is artificial
Enter to implement operation, then the operation is referred to as the solution of new supplement for subsequent fault treating procedure.
It terminates specifically, solution includes but not limited to process, restarts process, restart service, close conflict function, is multiple
Position chip, function module re-power.
Such as Ethernet network interface communication disruption, cause interrupt the reason of it is more, router would generally be detected with ping packets
Whether ethernet link interrupts, and communication failure is will be considered that if continuous several times ping packets are unsuccessful, can generally be attempted successively extensive
Multiple means：It resets the communication process of software, reset and reinitialize that network interface chip, network interface chip are powered-down re-powers, resets
Whole equipment etc.；For another example：These failures such as wireless 3G/4G communication failures, the lower end equipment lost contact of docking, network time loss
All it is most common failure, general router can all set some fixed mode recovery ways.
It should also be noted that, for same fault type, different failure causes, such as the communication of Ethernet network interface are had
It interrupts and appears to a phenomenon of the failure in router；But reason may be：1, External cable loosens；2, by strong electromagnetic around
Field interference or abnormal electrical power supply cause chip to enter abnormality；3, equipment self-defect triggering process exits；4, equipment itself lacks
Falling into leads to this partial software logic function exception etc..
The method is specially：
Step 1：When things-internet gateway breaks down, the fault type and fault occurrence reason of this failure are obtained；Therefore
The reason of barrier type and failure occur would know that according to the process finally run before failure.
Step 2：Time that different solutions is implemented is obtained according to the fault type of this failure and fault occurrence reason
Number；
Step 3：It will implement the most solution of number to execute as best solution；Judge to execute and whether solve
Failure；If so, carrying out step 4；If it is not, then carrying out step 5；
It should be added that even reset chip, function module re-power execution, number is most, both solutions
Certainly scheme or the scheme manually restarted are required for coming the last of solution.
Step 4：Then by corresponding to this fault type fault occurrence reason and solution record enter failure and step on
Remember in table and fault statistics table is refreshed according to updated failure registration form；
Step 5：The number implemented according to solution executes solution successively from more to few, until trouble shooting, and
Carry out step 4.
By the operation of step 3 and step 5, the scheme of failure solution can be obtained under normal circumstances, but in certain poles
In the case of end, by cannot still solve failure after the execution one by one of above-mentioned solution, at this time just need to send repair people
Member goes Solve on site, such case to be generally the hardware fault to need repairing.
Embodiment 3
As shown in Fig. 2, a kind of industry things-internet gateway intelligent trouble study and processing system, including gateway, the net
It is provided with database 1 and controller 2 inside the Pass；
The database 1 is used to store the execution of the failure cause and solution and the solution of all previous failure
Number；
Specifically, fault statistics table and failure registration form, the failure registration form are stored in the database 1
Describe the fault type of all previous failure, failure cause, solution；The fault statistics table is counted according to failure registration form
The number that the corresponding different solution of different fault types and failure cause is implemented；
The controller 2 is used for when gateway breaks down, failure judgement reason, and finds solution according to failure cause
Scheme executes solution one by one according to the sequence of the execution number of the solution, until trouble shooting.
Specifically, the controller 2 includes following module：
Detection module 21：Fault type for when things-internet gateway breaks down, obtaining this failure and failure hair
Raw reason；
Statistical module 22：For obtaining different solutions according to the fault type and fault occurrence reason of this failure
The number of implementation；
Execution module 23：It is executed as best solution for the most solution of number will to be implemented；Judge to execute
Whether failure is solved；If so, operation Registration Module 24；If it is not, the number then implemented according to solution from it is more to few according to
Secondary execution solution up to trouble shooting and runs Registration Module 24；
Registration Module 24：Then by corresponding to this fault type fault occurrence reason and solution record enter therefore
Hinder in registration form and fault statistics table is refreshed according to updated failure registration form.
Its operation logic is, is stored in database 1 first for different type, multiple solutions of different faults reason
Certainly scheme, after equipment breaks down, detection module 21 is finally run according to equipment first process failure judgement type and therefore
Hinder reason, then statistical module 22 finds out a series of solution from fault statistics table, and execution module 23 will implement number
Most solutions is as most preferred solution, if the solution does not prove effective, come successively behind
Solution, until prove effective position, and Registration Module 24 is by the solution proved effective, failure cause, fault type, failure
Time is all documented in failure registration form, and updates fault statistics table, and data guidance is provided for failure next time.
It is obvious to a person skilled in the art that invention is not limited to the details of the above exemplary embodiments, Er Qie
In the case of without departing substantially from spirit or essential attributes of the invention, the present invention can be realized in other specific forms.Therefore, no matter
From the point of view of which point, the present embodiments are to be considered as illustrative and not restrictive, and the scope of the present invention is by appended power
Profit requires rather than above description limits, it is intended that all by what is fallen within the meaning and scope of the equivalent requirements of the claims
Variation is included within the present invention.Any reference signs in the claims should not be construed as limiting the involved claims.
Claims (10)
1. a kind of industry things-internet gateway intelligent trouble study and processing method, which is characterized in that the method is specially：System
Count the execution number of the failure cause and solution and the solution of all previous failure；When gateway breaks down, judge
Failure cause, and solution is found according to failure cause, solution is executed one by one according to the sequence of the execution number of the solution
Certainly scheme, until trouble shooting.
2. industry things-internet gateway intelligent trouble study according to claim 1 and processing method, which is characterized in that described
The method database that is related to things-internet gateway and is located in things-internet gateway, the databases store up fault statistics table
With failure registration form, the failure registration form describes the fault type of all previous failure, failure cause, solution；It is described
Fault statistics table the different corresponding different solutions of fault type and failure cause has been counted according to failure registration form
The number of implementation；
The method is specially：
Step 1：When things-internet gateway breaks down, the fault type and fault occurrence reason of this failure are obtained；
Step 2：The number that different solutions is implemented is obtained according to the fault type of this failure and fault occurrence reason；
Step 3：It will implement the most solution of number to execute as best solution；Judge to execute and whether solves event
Barrier；If so, carrying out step 4；If it is not, then carrying out step 5；
Step 4：Then by corresponding to this fault type fault occurrence reason and solution record enter failure registration form
In and according to updated failure registration form refresh fault statistics table；
Step 5：The number implemented according to solution executes solution successively from more to few, until trouble shooting, and carry out
Step 4.
3. industry things-internet gateway intelligent trouble study according to claim 2 and processing method, which is characterized in that described
Failure registration form in be also registered with the time that all previous failure occurs.
4. industry things-internet gateway intelligent trouble study according to claim 2 and processing method, which is characterized in that described
Database in prestore solution corresponding to different fault types and failure cause.
5. industry things-internet gateway intelligent trouble study according to claim 4 and processing method, which is characterized in that described
Solution include process terminate, restart process, restart service, close conflict function, reset chip, function module again on
Electricity.
6. industry things-internet gateway intelligent trouble study according to claim 5 and processing method, which is characterized in that when certain
When one fault type and failure cause never occur in the gateway, executed according to the execution sequence of preset solution,
In, reset chip, function module, which re-power, is arranged in the last of execution sequence.
7. industry things-internet gateway intelligent trouble study according to claim 5 and processing method, which is characterized in that described
Solution further include manpower intervention operation.
8. being existed according to claim the 1-7 any study of industrial things-internet gateway intelligent trouble and processing method, feature
The process finally run before, the failure cause is failure.
9. a kind of industry things-internet gateway intelligent trouble study and processing system, which is characterized in that including gateway, the gateway
Inside it is provided with database and controller；
The database is used to store the execution number of the failure cause and solution and the solution of all previous failure；
The controller is used for when gateway breaks down, failure judgement reason, and finds solution according to failure cause,
Solution is executed one by one according to the sequence of the execution number of the solution, until trouble shooting.
10. industry things-internet gateway intelligent trouble study according to claim 9 and processing system, which is characterized in that institute
The databases stated contain fault statistics table and failure registration form, and the failure registration form describes the failure of all previous failure
Type, failure cause, solution；The fault statistics table has counted different fault type and event according to failure registration form
Hinder the number that the corresponding different solution of reason is implemented；
The controller includes following module：
Detection module：Fault type and fault occurrence reason for when things-internet gateway breaks down, obtaining this failure；
Statistical module：For obtaining what different solutions was implemented according to the fault type and fault occurrence reason of this failure
Number；
Execution module：It is executed as best solution for the most solution of number will to be implemented；Judge to execute and whether solve
It has determined failure；If so, operation Registration Module；If it is not, the number then implemented according to solution executes solution successively from more to few
Certainly scheme up to trouble shooting and runs Registration Module；
Registration Module：Then by corresponding to this fault type fault occurrence reason and solution record enter failure registration
Refresh fault statistics table in table and according to updated failure registration form.
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| CN201810372185.7A CN108683522A (en) | 2018-04-24 | 2018-04-24 | A kind of industry things-internet gateway intelligent trouble study and processing method and system |
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| CN109460312A (en) * | 2018-10-31 | 2019-03-12 | 阿里巴巴集团控股有限公司 | Request the processing method and processing device of failure |
| CN110247473A (en) * | 2019-03-26 | 2019-09-17 | 国网浙江桐乡市供电有限公司 | A kind of monitoring system exception information shortage probability analysis method |
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| CN111967614A (en) * | 2020-09-03 | 2020-11-20 | 中国联合网络通信集团有限公司 | Artificial intelligence learning method and device |
| CN112183773A (en) * | 2020-08-25 | 2021-01-05 | 珠海格力电器股份有限公司 | Fault data processing method, device, equipment and storage medium |
| CN112600736A (en) * | 2020-12-15 | 2021-04-02 | 安徽长泰信息安全服务有限公司 | Remote operation and maintenance management system for intelligent gateway |
| CN114648135A (en) * | 2022-03-25 | 2022-06-21 | 南京企之鑫科技有限公司 | Maintenance alarm processing method and system based on parking frequency |
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| CN109460312A (en) * | 2018-10-31 | 2019-03-12 | 阿里巴巴集团控股有限公司 | Request the processing method and processing device of failure |
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| CN114648135A (en) * | 2022-03-25 | 2022-06-21 | 南京企之鑫科技有限公司 | Maintenance alarm processing method and system based on parking frequency |
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