CN108615079A - A kind of automobile services operation system and its method - Google Patents

A kind of automobile services operation system and its method Download PDF

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Publication number
CN108615079A
CN108615079A CN201810363493.3A CN201810363493A CN108615079A CN 108615079 A CN108615079 A CN 108615079A CN 201810363493 A CN201810363493 A CN 201810363493A CN 108615079 A CN108615079 A CN 108615079A
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automobile
information
module
service
vehicle
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周永昌
徐毅刚
张静波
卓鹏刚
王彦辉
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Xi'an Xinmiao Environmental Protection Technology Co Ltd
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Xi'an Xinmiao Environmental Protection Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/067Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00Registering or indicating the working of vehicles
    • G07C5/008Registering or indicating the working of vehicles communicating information to a remotely located station
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00Registering or indicating the working of vehicles
    • G07C5/08Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0808Diagnosing performance data

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  • Entrepreneurship & Innovation (AREA)
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  • Quality & Reliability (AREA)
  • Development Economics (AREA)
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  • Game Theory and Decision Science (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Alarm Systems (AREA)
  • Emergency Alarm Devices (AREA)
  • Traffic Control Systems (AREA)

Abstract

A kind of automobile services operation system provided by the invention and its method, utilize Internet technology, the various situations of instant alarming automobile remind automobile driver and provide information on services nearby, have greatly mediated driver and have worried the worry that automobile may break down at any time;The operation cost of operation system of the present invention is low (only need to combine existing automobile services site) simultaneously, and generalization is stronger;The trouble and worry that can solve automobile driver efficiently uses existing automobile services site, reduces automobile services cost, and automobile services site is pushed to consume transparence, to effectively supervise automobile services market and promote its benign development.

Description

A kind of automobile services operation system and its method
Technical field
The present invention relates to a kind of automobile services operation system and its method, more particularly to what a kind of instant alarming serviced nearby Automobile services operation system and its method.
Background technology
At present, the ununified auto repair expenses standard of domestic automobile maintenance industry, each service network maintenance items valence Lattice are to report local price control department to examine after being formulated according to number one and development need, and expenses standard is upper limit control System, therefore many working proprietors as much as possible force down maintenance cost for itself interests at the moment, to increase the portfolio of oneself And short-term profit, long-term plan and development without considering enterprise.
Automobile maintenance industry is a technical very strong industry, to ensure repair quality, although national trade management portion Door is specification industry behavior, has promulgated many corresponding repair production technical standards and repair quality test stone, but part is tieed up Enterprise is repaiied in specific implementation often using seriously asymmetric to maintenance technique and maintenance items information between car owner and maintenance company Reality, in maintenance work implementation process not by standard requirement construct, not press standard test, or even arbitrarily reduce maintenance items, It reduces detection content or only changes and do not repair, extend working hour, therefrom seek exorbitant profit.
Regular management channel is not included in auto parts machinery sale, and small scale, market unrest, product of inferior quality impact are supplied in automobile fitting Market lacks effective supervision and management, becomes the blind spot of operation department trade management.It is shoddy in auto parts machinery sale Phenomenon generally existing seriously affects auto repair quality and people life property safety.It is especially related with vehicle safety performance Accessory, such as handling maneuver position, fittings quality, the tire quality of braking position directly affect the safety traffic of automobile.
The generation of vehicle failure is random, and maintenance service site is fixed, and automobile failure occurs just as ill Equally, life, which is out of shape, to go to the hospital, and automobile is sick will to enter repair shop;Although vehicle maintenance and repair enterprise (the service network of each large size Point) have oneself special repair emergency number and relevant personnel equipment, the vapour of client can be met in certain degree Vehicle service request, but the time that costly, waiting is sued and laboured is too long, most clients can not receive, and not accomplish more to sue and labour nearby.
How to solve when and where no matter automobile breaking down or cannot travel, driver can obtain profession in time Maintenance personal services, and allows driver is carefree more safely to drive a car, while automobile services being allowed to consume especially auto repair Transparence is consumed, is worth exploring.
Invention content
To solve the above-mentioned problems, the purpose of the present invention is to provide a kind of automobile services that instant alarming services nearby fortune Seek system and method.
In order to achieve the above object, the automobile services operation system that a kind of instant alarming provided by the invention services nearby, Including user terminal and vehicle-mounted monitoring terminal, Service Operation platform and multiple automobile services matched and on automobile Site terminal, wherein:
User terminal is the terminal device for having communication function that user has by oneself, is taken for being sent to Service Operation platform Business request, confirmed service charge, and receive feedback result;It includes:User's input module, user's output module, user send Module and user's receiving module;
Vehicle-mounted monitoring terminal, for vehicle failure detection, positioning, antitheft, receiving platform information, user authentication;It includes: Vehicle failure detection module, locating module, vehicle signal transmitting module, vehicle signal receiving module, vehicle signal input module, Vehicle signal output module, authentication module, memory module and processor;
Service Operation platform, the automobile services for receiving and responding user terminal are asked and/or are received and respond vehicle-mounted The request that monitoring terminal is sent out, sends out automobile services site information nearby to user terminal and confirms related service information, and with Each automobile services site terminal constitutes Service Operation system;
Automobile services site terminal, receives the instruction of Service Operation platform, the automobile services that user terminal is confirmed into Row related service.
Further, the user terminal described in above-mentioned automobile services operation system, be user have by oneself have communication function Terminal device and receive feedback information for sending automobile services request, instruction or inquiry to Service Operation platform;It is wrapped It includes:User's input module, user's output module, user's sending module and user's receiving module;
Each module is discrete docking or integrated, input/output module can with other systems or set Standby docking;
User's input module is used for user's input information;
User's output module is used for user's output information;
User's sending module uploads to Service Operation platform for user/submit information;
The information that Service Operation platform is sent to user is downloaded/received to user's receiving module for user.
Further, the vehicle-mounted monitoring terminal described in above-mentioned automobile services operation system for vehicle failure monitoring, is determined Position, carries out user authentication at authentication information that is antitheft, receiving Service Operation platform;It include fault monitor module, locating module, Vehicle signal transmitting module, vehicle signal receiving module, vehicle signal input module, vehicle signal output module, authentication module, Memory module and processor;
The fault monitor module for instant alarming car speed, pressure of tire, battery capacity (or gas tank tolerance or Fuel tank fuel quantity) etc. information, acquisition engine (or motor) rotating speed, storage battery (or battery) immediate current or instantaneous oil consumption or moment The data closely related with vehicle behavior such as gas consumption, gearbox-gear coordinate related algorithm, export the failure letter of automobile immediately Breath, it is ensured that automobile normal operation;
The locating module is used to position the location information of corresponding automobile and is sent to Service Operation platform, is GPS, base It stands, RFID/ sensors or beacon;
The vehicle signal transmitting module is used to upload/submit to Service Operation platform status information, the failure of automobile Information, including normal, abnormal condition, various fault messages;
The vehicle signal receiving module is for receiving the user identification information that Service Operation platform is sent out;
The vehicle signal input module is used to receive the input information of user.The vehicle signal input module includes: Authentication module.Authentication module is used for the input of certification user information;
The vehicle signal output module is used to provide prompt, instruction information to motor vehicle operators.The vehicle signal is defeated Going out module includes:Vehicle condition display module, navigation module.Vehicle condition display module, including it is normal, abnormal condition, each Kind fault message;Navigation module can receive the navigation information that Service Operation platform is sent out, and be sent to the processing of car-mounted terminal Device, the processor are exported by display module.
Further, the automobile services site described in above-mentioned automobile services operation system is to provide oiling, aerating, replaces electricity The service of at least one of pond or storage battery, battery charging, auto repair, Motor Maintenance, automobile rescue and automobile decoration service Businessman.
Further, the service validation testing described in above-mentioned automobile services operation system is:User terminal and automobile services The double confirmations in site or user terminal or the single confirmation of automobile services site terminal.
Further, the automobile equipped with car-mounted terminal described in above-mentioned automobile services operation system for nobody or it is manned Automobile.
Further, the driving described in above-mentioned automobile services operation system is gas-fueled vehicles or oil gas street rod Or fuel-engined vehicle or electric vehicle or hybrid vehicle.
Meanwhile the automobile services method for running that a kind of instant alarming provided by the invention services nearby, include the following steps:
(a) vehicle-mounted monitoring terminal sends out bus service information to Service Operation platform;
(b) Service Operation platform is selected according to the fault message of trouble vehicle, location information and identity information for user terminal The service network terminal nearby that fixed and its demand for services matches, and related service site information is sent to user terminal, the letter The position and correspondingly service price information that breath includes service network;
(c) user terminal selecting automobile services site and authentication operation is completed, then sends selected automobile services net The information of point is to Service Operation platform;
(d) Service Operation platform sends out the information on services of trouble vehicle, the packet to selected automobile services site terminal The contact information of automobile fault information, automobile position, identity information and user terminal is included, while automobile clothes are sent out to user terminal Identity information, the contact information of business site;
(e) it after service network is to the corresponding service of step (a) trouble vehicle, sends out and has serviced to Service Operation platform At information, user terminal can be completed on Service Operation platform and the above-mentioned service fee of service network terminal is settled accounts;
(f) the vehicle-mounted monitoring terminal for having serviced automobile restores normal condition.
Further, in automobile services method for running described above, between the step (b) and step (c);User is whole Whether end feedback uses this service, if do not used, this end of service;If used, then continuing;Service Operation platform After receiving the confirmation message of user terminal, while sending automobile fault information, automobile position, identity information and the use to match Family terminal identity authentication information and contact information give selected automobile services site terminal.
Further, in automobile services method for running described above, in the service network to step (a) trouble vehicle Corresponding viability, selected service network terminal continue to receive other trouble vehicle service requests letter of Service Operation platform Breath.
Further, in automobile services method for running described above, the confirmation information of user terminal includes prepayment information, If the confirmation message of user terminal is deceptive information or user terminal because personal reason fails using service and does not take in time Disappear, then Service Operation platform can still deduct fees.
Beneficial effects of the present invention:
The various situations of instant alarming automobile of the present invention remind automobile driver and provide information on services nearby, greatly arrange It has solved driver and has worried the worry that driving may break down at any time.
The operation cost of the present invention is low (only need to combine existing automobile services site), and generalization is stronger;It can solve automobile The trouble and worry of driver efficiently uses existing automobile services site, reduces automobile services cost, pushes automobile services site Transparence is consumed, to effectively supervise automobile services market and promote its benign development.
Description of the drawings
Fig. 1 is the structural schematic diagram of the automobile services operation system of the present invention.
Fig. 2 is the functional block diagram of the vehicle-mounted monitoring terminal of the present invention.
Fig. 3 is the structural schematic diagram of another automobile services operation system of the present invention.
Specific implementation mode
The automobile services that instant alarming provided by the invention is serviced nearby below in conjunction with the drawings and specific embodiments below Operation system and its method are described in detail, but protection scope of the present invention is not limited to the following contents.
Embodiment 1
As shown in Figure 1, a kind of automobile services operation system that instant alarming services nearby, including user terminal and with its Match and is mounted on the vehicle-mounted monitoring terminal on automobile, Service Operation platform and multiple automobile services sites terminal.Wherein:
User terminal is the terminal device for having communication function that user has by oneself, is taken for being sent to Service Operation platform Business request, confirmed service charge, and receive feedback result;It includes:User's input module, user's output module, user send Module and user's receiving module;
Vehicle-mounted monitoring terminal, for vehicle failure detection, positioning, antitheft, receiving platform information, user authentication;It includes: Vehicle failure detection module, locating module, vehicle signal transmitting module, vehicle signal receiving module, vehicle signal input module, Vehicle signal output module, authentication module, memory module and processor;
Service Operation platform, the automobile services for receiving and responding user terminal are asked and/or are received and respond vehicle-mounted The request that monitoring terminal is sent out, sends out automobile services site information nearby to user terminal and confirms related service information, and with Each automobile services site terminal constitutes Service Operation system;
Automobile services site terminal, receives the instruction of Service Operation platform, the automobile services that user terminal is confirmed into Row related service, the service validation testing that can be taken are:The double confirmations of user terminal and automobile services site, user terminal or vapour Vehicle service network terminal is single to confirm two kinds.
In the present invention, the user terminal is the terminal device for having communication function that user has by oneself, is used for service Operation platform sends automobile services request, instruction or inquiry, and receives feedback information;It includes:User's input module, user are defeated Go out module, user's sending module and user's receiving module;
Each module is discrete docking or integrated, input/output module can with other systems or set Standby docking, such as printer, USB flash disk, mobile hard disk user assistance facility;
User's input module (model can be Hi3611) is used for user's input information, may be used logical with network Mobile phone, PDA, the tablet computer of communication function, or special equipment;
User's output module (model can be Hi3611) is used to, to user's output information, may be used with network Mobile phone, PDA, the tablet computer of communication function, or special equipment;
User's sending module (model can be Hi3611) is believed for user to Service Operation platform upload/submission Breath;
Service Operation platform is downloaded/received to user's receiving module (model can be Hi3611) to user for user The information of transmission.
In the present invention, the vehicle-mounted monitoring terminal, for vehicle failure monitoring, positioning, antitheft, reception Service Operation is flat The authentication information of platform carries out user authentication;It includes fault monitor module, locating module, vehicle signal transmitting module, automobile letter Number receiving module, vehicle signal input module, vehicle signal output module, authentication module, memory module and processor;
The fault monitor module (model can be common onboard diagnostic system (On-Board Diagnostic, OBD the information such as instant alarming car speed, pressure of tire, battery capacity (or gas tank tolerance or fuel tank fuel quantity), acquisition)) are used for Engine (or motor) rotating speed, storage battery (or battery) immediate current or instantaneous oil consumption or moment gas consumption, gearbox-gear etc. with The closely related data of vehicle behavior coordinate related algorithm, export the fault message of automobile immediately, it is ensured that automobile normal operation.
The locating module (such as model can be LD-3W) is used to position the location information of corresponding automobile and is sent to service Operation platform is GPS, base station, RFID/ sensors or beacon;
The vehicle signal transmitting module (such as model can be TX4915) is used to upload to Service Operation platform/submit vapour The status information of vehicle, fault message, including normal, abnormal condition, various fault messages;
The vehicle signal receiving module (if model can be SK-2000A) is used to receive Service Operation platform sends out User identification information;
The vehicle signal input module (such as model can be FP2-C1D) is used to receive the input information of user.The vapour Vehicle signal input module includes:Authentication module.Authentication module is used for the input of certification user information.
The vehicle signal output module (such as model can be FP2-Y16T) is used to provide prompt to motor vehicle operators, refer to Show information.The vehicle signal output module includes:Vehicle condition display module, navigation module.Vehicle condition display module, including Normally, abnormal condition, various fault messages;Navigation module can receive the navigation information that Service Operation platform is sent out, concurrently It send to the processor of car-mounted terminal, which is exported by display module.
In the present invention, the automobile services site can be to provide oiling, aerating, replace battery (storage battery), battery fills The service businessman of at least one of electricity, auto repair, Motor Maintenance, automobile rescue and automobile decoration service.
In the present invention, the automobile equipped with car-mounted terminal is gas-fueled vehicles or oil gas street rod or fuel-engined vehicle Or electric vehicle or hybrid vehicle, can be nobody or manned automobile.
A kind of automobile services method for running that instant alarming services nearby comprising following steps:
(a) vehicle-mounted monitoring terminal sends out bus service information to Service Operation platform, and information includes automobile fault information, vapour Truck position and authentication information;
(b) Service Operation platform is selected according to the fault message of trouble vehicle, location information and identity information for user terminal The service network terminal nearby that fixed and its demand for services matches, and related service site information is sent to user terminal, the letter The position and correspondingly service price information that breath includes service network;
(c) user terminal selecting automobile services site and authentication operation is completed, then sends selected automobile services net The information of point is to Service Operation platform;
(d) Service Operation platform sends out the information on services of trouble vehicle, the packet to selected automobile services site terminal The contact information of automobile fault information, automobile position, identity information and user terminal is included, while automobile clothes are sent out to user terminal Identity information, the contact information of business site;
(e) it after service network is to the corresponding service of step (a) trouble vehicle, sends out and has serviced to Service Operation platform At information, user terminal can be completed on Service Operation platform and the above-mentioned service fee of service network terminal is settled accounts;
(f) the vehicle-mounted monitoring terminal for having serviced automobile restores normal condition.
The above method the step of between (b) and step (c);Whether user terminal feedback is using this service, if not It uses, then this end of service;If used, then continuing;Service Operation platform is after receiving the confirmation message of user terminal, together When send automobile fault information, automobile position, identity information and the user terminal identity authentication information and contact information to match Give selected automobile services site terminal.
The present invention is in step (e):Service network finishes preceding i.e. service process to the corresponding service of step (a) trouble vehicle In, selected service network terminal can continue to receive other trouble vehicle service request informations of Service Operation platform.
In the present invention, the confirmation message of user terminal may include prepayment information, if the confirmation message of user terminal is Deceptive information or user terminal are because personal reason fails using service and does not cancel in time, then Service Operation platform can still deduct fees.
The automobile services operation system and its method that instant alarming in the present invention services nearby, it may also be used for unmanned Automobile services realize the hardware and software platform service management that instant alarming services nearby to unmanned automobile services.
Embodiment 2
As shown in figure 3, a kind of automobile services operation system that instant alarming services nearby is the technical solution in embodiment 1 On improvement, difference is that user terminal and vehicle-mounted monitoring terminal are combined mounted in automobile, and rest part is identical.
A kind of automobile services method for running that instant alarming services nearby, it is characterized in that it includes the following steps:
(a) vehicle-mounted monitoring user terminal sends out bus service information to Service Operation platform, and information includes vehicle failure letter Breath, automobile position and authentication information;
(b) Service Operation platform is used according to the fault message of trouble vehicle, location information and identity information for vehicle-mounted monitoring The selected service network nearby to match with its demand for services of family terminal, and send related service site information and used to vehicle-mounted monitoring Family terminal, the position and correspondingly service price information which includes service network;
(c) vehicle-mounted monitoring user terminal selecting automobile services site and authentication operation is completed, then sent selected The information of automobile services site is to Service Operation platform;
(d) Service Operation platform sends out the information on services of trouble vehicle, the packet to selected automobile services site terminal The contact information of automobile fault information, automobile position, identity information and vehicle-mounted monitoring user terminal is included, while being used to vehicle-mounted monitoring Family terminal sends out the identity information of automobile services site, contact information;
(e) it after service network is to the corresponding service of step (a) trouble vehicle, sends out and has serviced to Service Operation platform At information, vehicle-mounted monitoring user terminal can be completed on Service Operation platform and the service fee of service network terminal is settled accounts;
(f) the vehicle-mounted monitoring user terminal for having serviced automobile restores normal condition.
The present invention is between step (b) and step (c), and whether vehicle-mounted monitoring user terminal feedback is using this service, such as Fruit does not use, then this end of service;If used, then continuing;Service Operation platform is receiving vehicle-mounted monitoring user terminal After confirmation message, while sending automobile fault information, automobile position, vehicle-mounted monitoring user terminal identity authentication information and contact letter It ceases and gives selected automobile services site terminal.
The present invention is in step (e):Service network finishes preceding i.e. service process to the corresponding service of step (a) trouble vehicle In, selected service network terminal can continue to receive other trouble vehicle service request informations of Service Operation platform.
In the present invention, the confirmation message of vehicle-mounted monitoring user terminal may include prepayment information, if user terminal is really It is that deceptive information or user terminal service because personal reason fails to use and do not cancel in time to recognize information, then Service Operation platform It can still deduct fees.
Although above in association with attached drawing and implementation technical solution, the present invention is described, it will be understood that this field skill Art personnel can be changed or improve to the present invention without departing from the true spirit and scope of the present invention.Though for example, Only show that automobile services operation system that instant alarming services nearby and its method two are specific in right above-mentioned implementation technical solution Embodiment, but those skilled in the art are come, it completely can be as needed, vehicle-mounted monitoring terminal and user terminal in system It is set as:One vehicle-mounted monitoring user terminal (or vehicle-mounted monitoring terminal) and a corresponding user terminal, may be set to be One vehicle-mounted monitoring user terminal (or vehicle-mounted monitoring terminal) and corresponding multiple user terminals, may be set to be multiple vehicle-mounted User terminal (or vehicle-mounted monitoring terminal) and a corresponding user terminal are monitored, multiple vehicle-mounted monitoring users are may be set to be Terminal (or vehicle-mounted monitoring terminal) and corresponding multiple user terminals, etc..

Claims (12)

1. a kind of automobile services operation system, which is characterized in that it includes user terminal and matched and on the automobile Vehicle-mounted monitoring terminal, Service Operation platform and multiple automobile services sites terminal, wherein:
User terminal is the terminal device for having communication function that user has by oneself, is asked for sending service to Service Operation platform It asks, confirmed service charge, and receives feedback result;It includes:User's input module, user's output module, user's sending module With user's receiving module;
Vehicle-mounted monitoring terminal, for vehicle failure detection, positioning, antitheft, receiving platform information, user authentication;It includes:Automobile Fault detection module, locating module, vehicle signal transmitting module, vehicle signal receiving module, vehicle signal input module, automobile Signal output module, authentication module, memory module and processor;
Service Operation platform, the automobile services for receiving and responding user terminal are asked and/or are received and respond vehicle-mounted monitoring The request that terminal is sent out sends out automobile services site information nearby to user terminal and confirms related service information, and with each vapour Vehicle service network terminal constitutes Service Operation system;
Automobile services site terminal receives the instruction of Service Operation platform, and the automobile services confirmed to user terminal carry out phase Close service.
2. automobile services operation system according to claim 1, which is characterized in that the user terminal is user from Some has the terminal device of communication function, for sending automobile services request, instruction or inquiry to Service Operation platform, and connects Receive feedback information;It includes:User's input module, user's output module, user's sending module and user's receiving module;
Each module is discrete docking or integrated, and input/output module can be with other system or equipments pair It connects;
User's input module is used for user's input information;
User's output module is used for user's output information;
User's sending module uploads to Service Operation platform for user/submit information;
The information that Service Operation platform is sent to user is downloaded/received to user's receiving module for user.
3. automobile services operation system according to claim 1, which is characterized in that the vehicle-mounted monitoring terminal is used for Vehicle failure monitoring, authentication information that is antitheft, receiving Service Operation platform, carries out user authentication at positioning;It includes malfunction monitoring Module, locating module, vehicle signal transmitting module, vehicle signal receiving module, vehicle signal input module, vehicle signal output Module, authentication module, memory module and processor;
The fault monitor module is for instant alarming car speed, pressure of tire and battery capacity (or gas tank tolerance or oil Case oil mass) at least one of information, while acquiring vehicle behavior data and calculating, export the fault message of automobile immediately;
The locating module be used for position corresponding automobile location information and be sent to Service Operation platform, be GPS, base station, RFID/ sensors or beacon;
The vehicle signal transmitting module is used to upload/submit to Service Operation platform status information, the fault message of automobile, Including normal, abnormal condition, various fault messages;
The vehicle signal receiving module is for receiving the user identification information that Service Operation platform is sent out;
The vehicle signal input module is used to receive the input information of user.The vehicle signal input module includes:Certification Module.Authentication module is used for the input of certification user information;
The vehicle signal output module is used to provide prompt, instruction information to motor vehicle operators.The vehicle signal exports mould Block includes:Vehicle condition display module, navigation module.Vehicle condition display module, including normal, abnormal condition, various events Hinder information;Navigation module can receive the navigation information that Service Operation platform is sent out, and be sent to the processor of car-mounted terminal, should Processor is exported by display module.
4. automobile services operation system according to claim 3, which is characterized in that the vehicle behavior data are to start Machine (or motor) rotating speed, storage battery (or battery) immediate current or instantaneous oil consumption or moment gas consumption and gearbox-gear.
5. automobile services operation system according to claim 1, which is characterized in that the automobile services site is to provide Oiling, is replaced in battery or storage battery, battery charging, auto repair, Motor Maintenance, automobile rescue and automobile decoration extremely aerating A kind of few service businessman of service.
6. automobile services operation system according to claim 1, which is characterized in that the service validation testing is:With The double confirmations of family terminal and automobile services site or user terminal or the single confirmation of automobile services site terminal.
7. automobile services operation system according to claim 1, which is characterized in that the automobile equipped with car-mounted terminal For nobody or manned automobile.
8. automobile services operation system according to claim 1, which is characterized in that the driving is natural gas vapour Vehicle or oil gas street rod or fuel-engined vehicle or electric vehicle or hybrid vehicle.
9. a kind of automobile services method for running that instant alarming services nearby, which is characterized in that it includes the following steps:
(a) vehicle-mounted monitoring terminal sends out bus service information to Service Operation platform;
(b) Service Operation platform is according to the fault message of trouble vehicle, location information and identity information, for user terminal it is selected with The service network terminal nearby that its demand for services matches, and related service site information is sent to user terminal, the packet The position for including service network and correspondingly service price information;
(c) user terminal selecting automobile services site and authentication operation is completed, then sends selected automobile services site Information is to Service Operation platform;
(d) Service Operation platform sends out the information on services of trouble vehicle to selected automobile services site terminal, which includes vapour The contact information of vehicle fault message, automobile position, identity information and user terminal, while sending out automobile services net to user terminal Identity information, the contact information of point;
(e) it after service network is to the corresponding service of step (a) trouble vehicle, sends out service to Service Operation platform and completes letter Breath, can be completed user terminal on Service Operation platform and the above-mentioned service fee of service network terminal is settled accounts;
(f) the vehicle-mounted monitoring terminal for having serviced automobile restores normal condition.
10. automobile services method for running according to claim 9, which is characterized in that the step (b) and step (c) Between;Whether user terminal feedback uses this service, if do not used, this end of service;If used, then continuing; Service Operation platform sends automobile fault information, automobile position, identity information after receiving the confirmation message of user terminal And the user terminal identity authentication information and contact information to match gives selected automobile services site terminal.
11. automobile services method for running according to claim 9, which is characterized in that in the service network to step (a) the corresponding viability of trouble vehicle, selected service network terminal continue to receive other trouble vehicles of Service Operation platform Service request information.
12. automobile services method for running according to claim 9, which is characterized in that the confirmation information of user terminal includes Prepayment information services if the confirmation message of user terminal is deceptive information or user terminal because personal reason fails to use And do not cancel in time, then Service Operation platform can still deduct fees.
CN201810363493.3A 2018-04-21 2018-04-21 A kind of automobile services operation system and its method Pending CN108615079A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109462835A (en) * 2018-10-30 2019-03-12 四川长虹电器股份有限公司 A kind of car networking system based on Intelligent unattended driving
CN110059833A (en) * 2019-02-27 2019-07-26 山东开创云软件有限公司 A kind of the real-time servicing method, apparatus and system of shared automobile
CN112976962A (en) * 2021-03-08 2021-06-18 斑马网络技术有限公司 Vehicle emergency guarantee method based on tire pressure monitoring, cloud platform and client

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109462835A (en) * 2018-10-30 2019-03-12 四川长虹电器股份有限公司 A kind of car networking system based on Intelligent unattended driving
CN110059833A (en) * 2019-02-27 2019-07-26 山东开创云软件有限公司 A kind of the real-time servicing method, apparatus and system of shared automobile
CN110059833B (en) * 2019-02-27 2021-06-18 山东开创云计算有限公司 Real-time maintenance method, device and system for shared automobile
CN112976962A (en) * 2021-03-08 2021-06-18 斑马网络技术有限公司 Vehicle emergency guarantee method based on tire pressure monitoring, cloud platform and client

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