CN108549970A - A kind of statistical method of questionnaire, device and storage medium - Google Patents
A kind of statistical method of questionnaire, device and storage medium Download PDFInfo
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- CN108549970A CN108549970A CN201810218774.XA CN201810218774A CN108549970A CN 108549970 A CN108549970 A CN 108549970A CN 201810218774 A CN201810218774 A CN 201810218774A CN 108549970 A CN108549970 A CN 108549970A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06398—Performance of employee with respect to a job function
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0282—Rating or review of business operators or products
Abstract
The invention relates to electronic technology fields, more particularly to a kind of statistical method of questionnaire, device and storage medium, server further counts questionnaire information according to user information, has made place mat to be analyzed the problem of progress after the employee of server end.In the embodiment of the present application, since server can obtain N parts test paper information of questionnaire, and the corresponding user information of test paper information in the N parts of test paper information, and described N parts test paper information is counted according to the first parameter item and the second parameter item, obtain statistical result, wherein, first parameter item is the parameter item in the test paper information, second parameter item is the parameter item in the user information, so that server can not only obtain the statistical result of N parts of test paper information according to test paper information, it can also further be counted according to user information, place mat has been made in the analysis of the problem of to be carried out after the employee of server end.
Description
Technical field
The invention relates to electronic technology field more particularly to a kind of statistical method of questionnaire, device and deposit
Storage media.
Background technology
Nowadays, businessman and enterprise increasingly pay attention to user's impression of serviced user, they are usually using questionnaire survey
Mode carry out service satisfaction survey, service suggestion feedback is collected etc..
In the prior art, after server receives test paper information, can all test paper information be carried out with simple comprehensive point
Analysis.For example, certain carryout service company wants to carry out satisfaction investigation to the take-away delivery service that the said firm provides.By questionnaire
After transmission, after waiting for user to fill in questionnaire and submitting, server can be analyzed according to all questionnaires received, it is assumed that needle
To a certain multiple-choice question in questionnaire, what server determined wherein 80% user feedback is satisfied, and in addition 20% user is anti-
Feedback be it is dissatisfied, which can be showed to the employee of the said firm.Wherein, 80% satisfaction and 20% it is dissatisfied
The statistics that the answer being all based in test paper information carries out, the statistical comparison is plain, can only reflect that the carryout service company goes out
Existing simple problem, that is, it is unsatisfied when having a service that 20% user provides the carryout service company.
Invention content
The embodiment of the present application provides a kind of questionnaire method, device and storage medium based on application so that server
The problem of questionnaire information can further being counted according to user information, being carried out after the employee for being server end analysis
Place mat is made.
The embodiment of the present application provides a kind of statistical method of questionnaire, includes the N parts for obtaining questionnaire in this method
The corresponding user information of test paper information in information of answering the questions in a test paper and N parts of test paper information；Wherein, one in N parts of test paper information answers
Volume information corresponds to a user information；N is positive integer；N parts of test paper information are carried out according to the first parameter item and the second parameter item
Statistics, obtains statistical result；Wherein, the first parameter item is the parameter item in answering the questions in a test paper information；Second parameter item is in user information
Parameter item.
Optionally, the first parameter item includes at least one in the following contents：Delivery service satisfaction, merchant satisfaction
Degree, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Age, answers at location information
With the corresponding default characteristic parameter of program.
Optionally, N parts of test paper information are counted according to the first parameter item and the second parameter item, obtain statistical result,
Including：The first parameter item is obtained to answer the questions in a test paper at N parts corresponding P answer in information；An answer in P answer corresponds to one and answers
Case type；If P, which is more than in 2, P answer, at least has two distinct types of answer；P is the positive integer no more than N；According to
P answer is counted, and the accounting of each corresponding answer type of P answer is obtained；For each answer type, execute：From N
The corresponding answer of the first parameter item and the matched K parts of test paper information of answer type are filtered out in part test paper information；Obtain the second ginseng
Q parameter value of the second parameter item in the several corresponding user informations of information of answering the questions in a test paper at K parts；Wherein, Q is just whole no more than K
Number；One user information includes the corresponding parameter value of second parameter item；A parameter value in K parameter value corresponds to one
A range of parameter values；It is counted according to Q parameter value, obtains statistical result；Wherein, statistical result includes：P answer corresponds to
Each answer type accounting and each range of parameter values corresponding to each answer type accounting.
Optionally, the first parameter item is obtained to answer the questions in a test paper at N parts corresponding P answer in information, including：For N parts of test paper letters
A test paper information in breath：If it is multiple-choice question that the first parameter item is corresponding in information of answering the questions in a test paper, the options of multiple-choice question is
Answer of first parameter item in information of answering the questions in a test paper；If it is discussion topic, discussion topic that the first parameter item is corresponding in information of answering the questions in a test paper
Discussion content in keyword be answer of first parameter item in information of answering the questions in a test paper.
Optionally, the N parts test paper information and the corresponding use of test paper information in N parts of test paper information for obtaining questionnaire
Family information, including obtain N parts test paper information of the corresponding questionnaire of an application program in L application program；L is just whole
Number；The corresponding plug-in unit of application program is called, corresponding second parameter item of application program is obtained；For one in N parts of test paper information
A test paper information obtains the corresponding parameter value of the second parameter item in the corresponding user information of test paper information.
Optionally, if L is more than the application journey that at least there are two corresponding different questionnaires in 2, L application program
Sequence；And/or；If L is more than the application program that at least there are two corresponding different second parameter items in 2, L application program.
Optionally, application program is to take out application program, and corresponding second parameter item of application program includes in the following contents
At least one of：Whether single number, age of user and user are the member for taking out application program under customer position information, user；
Application program is microblogging, and corresponding second parameter item of application program includes at least one in the following contents：The number of fans of user,
User using microblogging the time limit, user gradation and user whether be microblogging member.
The embodiment of the present application provides a kind of statistical method of questionnaire, in this method, including obtains N part information of answering the questions in a test paper,
Send the corresponding user information of test paper information in N parts of test paper information and N parts of test paper information；Wherein, one in N parts of test paper information
The corresponding user information of a test paper information；N is positive integer；Wherein, test paper information includes the first parameter item, user information packet
It includes the second parameter item, the first parameter item and the second parameter item to be counted for making server answer volume information, obtains statistics knot
Fruit.
Optionally, the first parameter item includes at least one in the following contents：Delivery service satisfaction, merchant satisfaction
Degree, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Age, answers at location information
With the corresponding default characteristic parameter of program.
The embodiment of the present application provides a kind of statistic device of questionnaire, including：Acquiring unit, for obtaining questionnaire
N parts test paper information and N part answer the questions in a test paper information in the corresponding user information of test paper information；Wherein, in N parts of test paper information
One test paper information corresponds to a user information；N is positive integer；Processing unit, for according to the first parameter item and the second parameter
Item counts N parts of test paper information, obtains statistical result；Wherein, the first parameter item is the parameter item in answering the questions in a test paper information；Second
Parameter item is the parameter item in user information.
Optionally, the first parameter item includes at least one in the following contents：Delivery service satisfaction, merchant satisfaction
Degree, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Age, answers at location information
With the corresponding default characteristic parameter of program.
Optionally, processing unit is specifically used for：The first parameter item is obtained to answer the questions in a test paper at N parts corresponding P answer in information；P
An answer in a answer corresponds to an answer type；If at least existing in more than 2, P answer of P two distinct types of
Answer；P is the positive integer no more than N；It is counted according to P answer, obtains accounting for for each corresponding answer type of P answer
Than；For each answer type, execute：The corresponding answer of the first parameter item and answer type are filtered out from N parts of test paper information
Matched K parts of test paper information；The second parameter item is obtained to answer the questions in a test paper at K parts Q of the second parameter item in the corresponding user information of information
Parameter value；Wherein, Q is the positive integer no more than K；One user information includes the corresponding parameter value of second parameter item；K
A parameter value in a parameter value corresponds to a range of parameter values；It is counted according to Q parameter value, obtains statistical result；
Wherein, statistical result includes：The accounting of each corresponding answer type of P answer and every corresponding to each answer type
The accounting of a range of parameter values.
Optionally, processing unit is specifically used for：For a test paper information in N parts of test paper information：If the first parameter item
Corresponding in information of answering the questions in a test paper is multiple-choice question, then the options of multiple-choice question is answer of first parameter item in information of answering the questions in a test paper；If
It is discussion topic that first parameter item is corresponding in information of answering the questions in a test paper, then the keyword in the discussion content of discussion topic is the first parameter item
Answer in information of answering the questions in a test paper.
Optionally, acquiring unit is specifically used for：The corresponding investigation of an application program in L application program is obtained to ask
N parts test paper information of volume；L is positive integer；The corresponding plug-in unit of application program is called, corresponding second parameter of application program is obtained
；For a test paper information in N parts of test paper information, the second parameter item pair in the corresponding user information of test paper information is obtained
The parameter value answered.
Optionally, if L is more than the application journey that at least there are two corresponding different questionnaires in 2, L application program
Sequence；And/or；If L, which is more than in 2, L application program, at least has two application programs for corresponding to different second parameter items, two
Corresponding second parameter item of a application program is different.
Optionally, application program is to take out application program, and corresponding second parameter item of application program includes in the following contents
At least one of：Whether single number, age of user and user are the member for taking out application program under customer position information, user；
Application program is microblogging, and corresponding second parameter item of application program includes at least one in the following contents：The number of fans of user,
User using microblogging the time limit, user gradation and user whether be microblogging member.
The embodiment of the present application provides a kind of statistic device of questionnaire, including：Acquiring unit, for obtaining N parts of test papers
Information, Transmit-Receive Unit, for sending the corresponding user information of test paper information in N parts of test paper information and N parts of test paper information；Its
In, the corresponding user information of a test paper information in N parts of test paper information；N is positive integer；Wherein, test paper information includes
First parameter item, user information include the second parameter item, the first parameter item and the second parameter item for making server believe test paper
Breath is counted, and statistical result is obtained.
Optionally, the first parameter item includes at least one in the following contents：Delivery service satisfaction, merchant satisfaction
Degree, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Age, answers at location information
With the corresponding default characteristic parameter of program.
The embodiment of the present application provides a kind of computer storage media, and computer storage media is stored with the executable finger of computer
It enables, computer executable instructions make computer execute such as any of the above-described method when being called by computer.
The embodiment of the present application provides a kind of computer installation, including：Memory, for storing program instruction；Processor is used
In calling the program instruction stored in memory, such as any of the above-described method is executed according to the program of acquisition.
In the embodiment of the present application, since server can obtain the N parts test paper information and N parts of test paper letters of questionnaire
The corresponding user information of test paper information in breath, wherein a test paper information in N parts of test paper information corresponds to user's letter
Breath, N is positive integer, and is counted to N parts of test paper information according to the first parameter item and the second parameter item, and statistical result is obtained,
Wherein, the first parameter item is the parameter item in answering the questions in a test paper information, and the second parameter item is the parameter item in user information, so so that
Server can not only obtain the statistical result of N part information of answering the questions in a test paper according to test paper information, can also be according to user information into traveling
The statistics of one step has made place mat to be analyzed the problem of progress after the employee of server end.
Description of the drawings
In order to more clearly explain the technical solutions in the embodiments of the present application, make required in being described below to embodiment
Attached drawing is briefly introduced, it should be apparent that, the accompanying drawings in the following description is only some embodiments of the present application, for this
For the those of ordinary skill in field, without creative efforts, other are can also be obtained according to these attached drawings
Attached drawing.
Fig. 1 provides a kind of applicable system architecture schematic diagram for the embodiment of the present application；
Fig. 2 provides a kind of flow diagram of the statistical method of questionnaire for the embodiment of the present application；
Fig. 3 provides a kind of flow diagram of the statistical method of questionnaire for the embodiment of the present application；
Fig. 4 provides a kind of structural schematic diagram of the statistic device of questionnaire for the embodiment of the present application；
Fig. 5 provides a kind of structural schematic diagram of the statistic device of questionnaire for the embodiment of the present application.
Specific implementation mode
In order to make the purpose, technical solution and advantageous effect of the embodiment of the present application be more clearly understood, below in conjunction with attached drawing
And embodiment, the embodiment of the present application is further elaborated.It should be appreciated that specific embodiment described herein is only
To explain the embodiment of the present application, it is not used to limit the embodiment of the present application.
Fig. 1 illustrates a kind of applicable system architecture diagram of the embodiment of the present application, as shown in Figure 1, including server
10 and terminal device 20.Wherein, server 10 can provide questionnaire for the different application on terminal device 20, provide
To the user for using these application programs.
Optionally, server 10 generates questionnaire according to questionnaire operational order, may include application in the questionnaire
The label of program.Server 10 is generated according to the questionnaire to be linked and sends link to terminal device 20 in a variety of forms.
Wherein, the label of application program can be the globally unique identifier of the application program, and diversified forms include can be directly to end
The application program of end equipment sends link, link can be built in mail, and be sent to the mail applications on terminal device
Program, can be sent to terminal device in the form of short message, and short message includes the link.
Optionally, terminal device 20 receives the link that server 10 is sent, and terminal device 20 can start according to link should
The corresponding application program of label of application program, and questionnaire is shown in the application.
In the embodiment of the present application, terminal device 20 can be any one of the following contents：It is mobile phone, tablet computer, desk-top
Computer and laptop etc..
Terminal device receives link, and starts the corresponding application program of label of the application program according to the link, and
After showing questionnaire in the application, in a kind of optional embodiment, terminal device receives answer input by user,
And obtain the user information of the user.Terminal device receives submission instruction, can be corresponding with the test paper information by test paper information
User information be sent to server, in the embodiment of the present application, test paper information includes that questionnaire and user ask according to the investigation
Roll up the answer made.
Fig. 2 illustrates a kind of flow diagram of the statistical method of the applicable questionnaire of the embodiment of the present application,
As shown in Fig. 2, including：
Step 201, the N parts test paper information and the test paper information pair in N parts of test paper information that server obtains questionnaire
The user information answered；Wherein, the corresponding user information of a test paper information in N parts of test paper information；N is positive integer；
Step 202, server counts N parts of test paper information according to the first parameter item and the second parameter item, is united
Count result；Wherein, the first parameter item is the parameter item in answering the questions in a test paper information；Second parameter item is the parameter item in user information.
In the embodiment of the present application, due to server can obtain questionnaire N parts test paper information and described N parts answer
The corresponding user information of test paper information in volume information, wherein a test paper information in the N parts of test paper information corresponds to one
User information, the N are positive integer, and are counted to described N parts test paper information according to the first parameter item and the second parameter item,
Obtain statistical result, wherein first parameter item is the parameter item in the test paper information, and second parameter item is described
Parameter item in user information, so so that server can not only obtain the statistics knot of N parts of test paper information according to test paper information
Fruit can also further be counted according to user information, be made to be analyzed the problem of progress after the employee of server end
Place mat.
In the embodiment of the present application, the first parameter item may include at least one in the following contents：Delivery service satisfaction,
Merchant satisfaction, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Age,
The corresponding default characteristic parameter of location information, application program.
It is illustrated based on the first parameter item, it is assumed that the application program that server provides questionnaire is certain user oriented take-away
Application program.Optionally, which can refer to the satisfaction tune for the delivery service that user provides dispatching personnel
It looks into.Optionally, which can refer to satisfaction investigation of the user to the trade company of offer commodity.Satisfaction reason
The satisfaction Producing reason for the delivery service that user provides dispatching personnel can be referred to, for example, food delivery is timely, dressing is neatly done
Only, commodity are intact etc.；Or satisfaction Producing reason of the user to the trade company of offer commodity can be referred to, for example, totally defending
It is raw, it is delicious, it gives full measure, it is economical and practical etc..
In a kind of optional embodiment, the second parameter item in user information can be answered by terminal device according to different
It is obtained with program, for example, application program is to take out application program, corresponding second parameter item of application program includes in the following contents
At least one of：Whether single number, age of user and user are the member for taking out application program under customer position information, user.
Optionally, customer position information can refer to the location information that user receives take-away,
However, sometimes the account of a user can correspond to multiple and different customer position informations, for example, one is this
The location information of user company, one be the user residence location information.In a kind of optional embodiment, terminal device can
Each location information is counted with selection and corresponds to lower single quantity, that location information more than lower single quantity is determined in user information
One.In another optional embodiment, terminal device can be determined according to the number of customer position information to be sent out to server
The number for the questionnaire information sent, a customer position information correspond to a test paper information.
In the embodiment of the present application, application program is microblogging, and corresponding second parameter item of application program includes in the following contents
At least one of：The number of fans of user, user using microblogging the time limit, user gradation and user whether be microblogging member.
Optionally, the corresponding default characteristic parameter of application program can refer to that the application program is distinctive, for example microblogging is special
Single number etc. under some microblogging number of fans, such as the distinctive user that is hungry.And the account of user is exactly that application program is shared
's.
In above-mentioned steps 202, in a kind of optional embodiment, server can obtain the first parameter item and answer the questions in a test paper at N parts
Corresponding P answer in information；An answer in P answer corresponds to an answer type；If P is more than in 2, P answer
At least there is two distinct types of answer；P is the positive integer no more than N；It is counted according to P answer, obtains P answer
The accounting of each corresponding answer type.
In a kind of optional embodiment, for first parameter item, such as above-mentioned merchant satisfaction.It is optional
, all users are made that selection；Optionally, some users are made that selection, some users do not make a choice.Therefore, N
It is the positive integer no more than N that can there was only P answer, P for trade company's satisfaction this first parameter item in part test paper information.It is false
If selection that there are two the merchant satisfactions, including it is satisfied and dissatisfied, then first parameter item corresponds to two answer classes
Type, i.e., satisfied and dissatisfied, user can only select one of those in portion answers the questions in a test paper information.
Optionally, satisfied number can be calculated total according to the P satisfied number of answer statistics and unsatisfied number
Accounting inside number, accounting of unsatisfied number inside total number.For example, being directed to merchant satisfaction, count back
It is 10000 to answer total number, wherein 8000 satisfactions account for 80% in total number 10000, and 2000 are unsatisfied in total number
The inside accounts for 20%.
In a kind of optional embodiment, for each answer type, execute：First is filtered out from N parts of test paper information
The corresponding answer of parameter item and the matched K parts of test paper information of answer type；It is corresponding to obtain the second parameter item information of answering the questions in a test paper at K parts
Q parameter value of the second parameter item in user information；Wherein, Q is the positive integer no more than K；One user information includes one
The corresponding parameter value of a second parameter item；A parameter value in K parameter value corresponds to a range of parameter values；Joined according to Q
Numerical value is counted, and statistical result is obtained.
Based on the example of above-mentioned merchant satisfaction, for satisfaction in answer type and dissatisfied, neutralize full
Meaning is than the 8000 parts of test paper information that have matched, and dissatisfied matched has 2000 parts of test paper information.Continue with dissatisfied matched
For 2000 parts of test paper information, the second parameter item is the customer position information in user information, it is assumed that Q parameter value is each use
A certain characteristic information in the location information of family, for example, the Pudong New District in Shanghai City, Huangpu District, Changning District, Fengxian District, Xuhui District
Etc., include this feature information, above-mentioned Pudong New District, Huangpu District, Changning District and Fengxian District in each customer position information
All correspond to a regional extent.Assuming that it is Pu to have the corresponding customer position information of 200 parts of test paper information in 2000 parts of test paper information
Eastern new district, then Pudong New District accounting 10%, it is Huangpu District to have the corresponding customer position informations of 800 parts of test paper information, then Huangpu District
Accounting 40%, it is Changning District to have the corresponding customer position information of 1000 parts of test paper information, then Changning District accounting 50%.In this way, clothes
Being engaged in the technical staff at device end can be according to this Pudong New District accounting 10%, and Huangpu District accounting 40%, Changning District accounting 50% is divided
Cause of dissatisfaction is analysed, for example, whether being because the trade company of Huangpu District provides the reason of the dissatisfaction accounting 40% of Huangpu District
Commodity price is higher or traffic congestion.
If the first parameter item is the satisfaction to microblogging in the questionnaire that microblogging provides, it is assumed that count 40%
User is dissatisfied to microblogging, then the second parameter item can be the number of fans of microblogging, then Q parameter value of the number of fans of microblogging can be with
It is multiple number of fans ranges, such as 0~100,101~1000,1001~10000,10001~100000 etc..
In this way, server can obtain statistical result, i.e. the accounting of each corresponding answer type of P answer, and it is every
The accounting of each range of parameter values corresponding to kind answer type.
In the embodiment of the present application, the topic type that questionnaire information includes may include multiple-choice question and discussion topic.It is a kind of optional
In embodiment, for a test paper information in N parts of test paper information：If it is choosing that the first parameter item is corresponding in information of answering the questions in a test paper
Topic is selected, then the options of multiple-choice question is answer of first parameter item in information of answering the questions in a test paper；If the first parameter item is in information of answering the questions in a test paper
Corresponding is discussion topic, then the keyword in the discussion content of discussion topic is answer of first parameter item in information of answering the questions in a test paper.
In a kind of optional embodiment, the storage region of server stores keyword and discusses the word in content
Correspondence.For example, if the problem of discussion is inscribed is " asking user's evaluation carryout service side also needs improved place ", acquisition
A wherein answer is that " trade company's order speed is slow, and dispatching personnel cannot send list, the memory that application program occupies larger in time." false
If server has been matched by the correspondence of the word in keyword and discussion content, " trade company's order is slow ", " dispatching is too late
When " and " application program configuration ".
The corresponding user information extraction of test paper information in can answering the questions in a test paper information from N parts of acquisition above describe server
Second parameter item, for another kind optionally in embodiment, the application program that server obtains in L application program is corresponding
N parts test paper information of questionnaire；L is positive integer, can call the corresponding plug-in unit of application program, and it is corresponding to obtain application program
Second parameter item.For a test paper information in N parts of test paper information, second in the corresponding user information of test paper information is obtained
The corresponding parameter value of parameter item.
In a kind of optional embodiment, if the number L of application program is more than in 2, L application program at least in the presence of two
The application program of the different questionnaires of a correspondence, and/or, if the number L of application program is more than in 2, L application program at least
There are the application programs of two corresponding different second parameter items.
Fig. 3 illustrates a kind of flow diagram of the statistical method of the applicable questionnaire of the embodiment of the present application,
As shown in figure 3, including：
Step 301, server generates questionnaire according to questionnaire operational order, may include applying journey in the questionnaire
The label of sequence；
Step 302, server is generated according to questionnaire and is linked；
Step 303, server sends link to terminal device；
Step 304, terminal device starts the corresponding application program of label of application program according to link, and in application program
Middle display questionnaire；
Step 305, terminal device obtains test paper information according to answer input by user is received, and obtains test paper information pair
The user information answered；
Step 306, test paper information user information corresponding with test paper information is sent to server by terminal device；
Step 307, server obtains P answer pair in N parts of test paper information according to the first parameter item in test paper information
The accounting for each answer type answered；
Step 308, server obtains the corresponding user's letter of K parts of test paper information according to the second parameter item that user information summarizes
Q parameter value of the second parameter item in breath；And counted according to Q parameter value, obtain the statistical result.
Based on above example and same idea, Fig. 4 shows a kind of system of questionnaire provided by the embodiments of the present application
The structural schematic diagram of counter device；As shown in figure 4, the statistic device 400 of questionnaire may include that acquiring unit 401 and processing are single
Member 402.
The embodiment of the present application provides a kind of statistic device of questionnaire, including：Acquiring unit, for obtaining questionnaire
N parts test paper information and it is described N part answer the questions in a test paper information in the corresponding user information of test paper information；Wherein, the N parts of test paper
A test paper information in information corresponds to a user information；The N is positive integer；Processing unit, for according to the first parameter
Item and the second parameter item count described N parts test paper information, obtain statistical result；Wherein, first parameter item is institute
State the parameter item in test paper information；Second parameter item is the parameter item in the user information.
In the embodiment of the present application, since acquiring unit can obtain the N parts test paper information and N parts of test papers of questionnaire
The corresponding user information of test paper information in information, wherein a test paper information in N parts of test paper information corresponds to user's letter
Breath, N is positive integer, and processing unit can count N parts of test paper information according to the first parameter item and the second parameter item, obtain
To statistical result, wherein the first parameter item is the parameter item in answering the questions in a test paper information, and the second parameter item is the parameter in user information
, so so that the statistical result that N parts of test paper information can be not only obtained according to test paper information, it can also be according to user information
It is further counted, has made place mat to be analyzed the problem of progress after the employee of server end.
In a kind of optional embodiment, the first parameter item include in the following contents at least one of：Delivery service is satisfied with
Degree, merchant satisfaction, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Year
Age, location information, the corresponding default characteristic parameter of application program.
In a kind of optional embodiment, processing unit is specifically used for：The first parameter item is obtained to answer the questions in a test paper at N parts in information
Corresponding P answer；An answer in P answer corresponds to an answer type；It is at least deposited if P is more than in 2, P answer
At the two town Southern Pass, different types of answer P is the positive integer no more than N；It is counted according to P answer, obtains P answer pair
The accounting for each answer type answered；For each answer type, execute：The first parameter item is filtered out from N parts of test paper information
Corresponding answer and the matched K parts of test paper information of answer type；The second parameter item is obtained to answer the questions in a test paper at K parts information corresponding user letter
Q parameter value of the second parameter item in breath；Wherein, Q is the positive integer no more than K；One user information includes one second
The corresponding parameter value of parameter item；A parameter value in K parameter value corresponds to a range of parameter values；According to Q parameter value into
Row statistics, obtains statistical result；Wherein, statistical result includes：The accounting of each corresponding answer type of P answer, and it is every
The accounting of each range of parameter values corresponding to kind answer type.
In a kind of optional embodiment, processing unit is specifically used for：For a test paper letter in N parts of test paper information
Breath：If it is multiple-choice question that the first parameter item is corresponding in information of answering the questions in a test paper, the options of multiple-choice question is that the first parameter item is being answered the questions in a test paper
Answer in information；If it is discussion topic, the pass in the discussion content of discussion topic that the first parameter item is corresponding in information of answering the questions in a test paper
Key word is answer of first parameter item in information of answering the questions in a test paper.
In a kind of optional embodiment, acquiring unit is specifically used for：One obtained in L application program applies journey
N parts test paper information of the corresponding questionnaire of sequence；L is positive integer；The corresponding plug-in unit of application program is called, application program pair is obtained
The second parameter item answered；For a test paper information in N parts of test paper information, obtain in the corresponding user information of test paper information
The corresponding parameter value of second parameter item.
In a kind of optional embodiment, if L, which is more than in 2, L application program, at least has the different investigation of two correspondences
The application program of questionnaire；And/or；If L is more than in 2, L application program at least corresponds to different second parameter items in the presence of two
Application program.
In a kind of optional embodiment, application program is to take out application program, corresponding second parameter item of application program
Including at least one in the following contents：Whether single number, age of user and user are to take out to answer under customer position information, user
With the member of program；Application program is microblogging, and corresponding second parameter item of application program includes at least one in the following contents：
The number of fans of user, user using microblogging the time limit, user gradation and user whether be microblogging member.
The statistic device of questionnaire provided by the embodiments of the present application is specifically described the tune that can refer to above-described embodiment offer
The statistic device for interrogating volume, repeats no more herein.
Based on above example and same idea, Fig. 5 shows a kind of system of questionnaire provided by the embodiments of the present application
The structural schematic diagram of counter device；As shown in figure 5, the statistic device 500 of questionnaire may include that acquiring unit 501 and transmitting-receiving are single
Member 502.
The embodiment of the present application provides a kind of statistic device of questionnaire, including：Acquiring unit, for obtaining N parts of test papers
Information, Transmit-Receive Unit, for sending the corresponding user information of test paper information in N parts of test paper information and N parts of test paper information；Its
In, the corresponding user information of a test paper information in N parts of test paper information；N is positive integer；Wherein, test paper information includes
First parameter item, user information include the second parameter item, the first parameter item and the second parameter item for making server believe test paper
Breath is counted, and statistical result is obtained.
In a kind of optional embodiment, the first parameter item include in the following contents at least one of：Delivery service is satisfied with
Degree, merchant satisfaction, Satisfaction factory, dissatisfied factor；Second parameter item includes at least one in the following contents：Year
Age, location information, the corresponding default characteristic parameter of application program.
The statistic device of questionnaire provided by the embodiments of the present application is specifically described the tune that can refer to above-described embodiment offer
The statistic device for interrogating volume, repeats no more herein.
It should be noted that being schematical, only a kind of logic function to the division of unit in the embodiment of the present application
It divides, formula that in actual implementation, there may be another division manner.Each functional unit in the embodiment of the present application can be integrated in one
Can also be that each unit physically exists alone in a processing unit, can also two or more units be integrated in one
In unit.The form that hardware had both may be used in above-mentioned integrated unit is realized, the form of SFU software functional unit can also be used real
It is existing.
In the above-described embodiments, can come wholly or partly by software, hardware, firmware or its arbitrary combination real
Now, it when being realized using software program, can entirely or partly realize in the form of a computer program product.Computer program
Product includes one or more instructs.When loading on computers and executing computer program instructions, entirely or partly generate
According to the flow or function of the embodiment of the present application.Computer can be all-purpose computer, special purpose computer, computer network or
Other programmable devices of person.Instruction can be stored in computer storage media, or from a computer storage media to another
One computer storage media transmission, for example, instruction can be logical from a web-site, computer, server or data center
Wired (such as coaxial cable, optical fiber, Digital Subscriber Line (DSL)) or wireless (such as infrared, wireless, microwave etc.) mode are crossed to another
One web-site, computer, server or data center are transmitted.Computer storage media, which can be computer, to be deposited
Any usable medium taken is either set comprising data storages such as one or more usable mediums integrated server, data centers
It is standby.Usable medium can be magnetic medium, (for example, floppy disk, hard disk, tape, magneto-optic disk (MO) etc.), optical medium (for example, CD,
DVD, BD, HVD etc.) or semiconductor medium (such as ROM, EPROM, EEPROM, nonvolatile memory (NAND FLASH),
Solid state disk (Solid State Disk, SSD)) etc..It should be understood by those skilled in the art that, the embodiment of the present application can provide
For method, system or computer program product.Therefore, it is real that complete hardware embodiment, complete software can be used in the embodiment of the present application
Apply the form of example or embodiment combining software and hardware aspects.Moreover, the embodiment of the present application can be used it is one or more its
In include computer usable program code computer-usable storage medium (include but not limited to magnetic disk storage, CD-ROM,
Optical memory etc.) on the form of computer program product implemented.
A kind of computer installation provided by the embodiments of the present application, the computer equipment may include memory and processor.
Memory can be used for store instruction and data, and memory can include mainly store instruction area and storage data field, deposit
Storage data field can store incidence relation；It store instruction area can storage program area, the instruction etc. needed at least one function；Instruction
Processor can be made to execute following methods, specific method includes：Obtain the N parts test paper information and N parts of test paper information of questionnaire
In the corresponding user information of test paper information；Wherein, a test paper information in N parts of test paper information corresponds to a user information；N
For positive integer；N parts of test paper information are counted according to the first parameter item and the second parameter item, obtain statistical result；Wherein,
One parameter item is the parameter item in answering the questions in a test paper information；Second parameter item is the parameter item in user information.
Processor is the control centre of computer equipment, utilizes each portion of various interfaces and connection whole mobile phone
Point, by running or executing the instruction being stored in memory and calling is stored in data in memory, execute computer
The various functions and processing data of equipment.Optionally, processor may include one or more processing units；Optionally, processor
Application processor and modem processor can be integrated, wherein the main processing operation system of application processor, user interface and answer
With program etc., modem processor mainly handles wireless communication.In some embodiments, processor and memory can be in lists
It is realized on one chip, in some embodiments, they can also respectively realize on independent chip.
It should be understood by those skilled in the art that, the embodiment of the present application can be provided as method, apparatus or computer program production
Product.Therefore, in terms of the embodiment of the present application can be used complete hardware embodiment, complete software embodiment or combine software and hardware
Embodiment form.Moreover, it wherein includes computer available programs generation that the embodiment of the present application, which can be used in one or more,
The meter implemented in the computer-usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) of code
The form of calculation machine program product.
The embodiment of the present application is with reference to according to the method, apparatus of the embodiment of the present application and the flow of computer program product
Figure and/or block diagram describe.It should be understood that can by instruction implementation flow chart and/or block diagram each flow and/or side
The combination of flow and/or box in frame and flowchart and/or the block diagram.These can be provided to instruct to all-purpose computer, specially
With the processor of computer, Embedded Processor or other programmable data processing devices to generate a machine so that pass through
The instruction that computer or the processor of other programmable data processing devices execute generates for realizing in one flow of flow chart
Or the device for the function of being specified in one box of multiple flows and/or block diagram or multiple boxes.
These instructions, which may also be stored in, can guide computer or other programmable data processing devices to work in a specific way
Computer-readable memory in so that it is stored in the computer readable memory instruction generate include command device system
Product are made, which realizes in one flow of flow chart or multiple flows and/or one box of block diagram or multiple boxes
Specified function.
These instructions also can be loaded onto a computer or other programmable data processing device so that computer or other
Series of operation steps are executed on programmable device to generate computer implemented processing, in computer or other are programmable
The instruction that is executed in equipment is provided for realizing in one flow of flow chart or multiple flows and/or one box of block diagram or more
The step of function of being specified in a box.
Obviously, those skilled in the art can carry out the embodiment of the present application various modification and variations without departing from this Shen
Spirit and scope please.In this way, if these modifications and variations of the embodiment of the present application belong to the application claim and its wait
Within the scope of technology, then the application is also intended to include these modifications and variations.
Claims (10)
1. a kind of statistical method of questionnaire, which is characterized in that including：
The N parts test paper information and the corresponding user information of test paper information in the N parts of test paper information for obtaining questionnaire；
Wherein, a test paper information in the N parts of test paper information corresponds to a user information；The N is positive integer；
Described N parts test paper information is counted according to the first parameter item and the second parameter item, obtains statistical result；
Wherein, first parameter item is the parameter item in the test paper information；Second parameter item is the user information
In parameter item.
2. the method as described in claim 1, which is characterized in that it is described according to the first parameter item and the second parameter item to the N
Part test paper information is counted, and statistical result is obtained, including：
First parameter item is obtained to answer the questions in a test paper at described N parts corresponding P answer in information；One in the P answer is answered
Case corresponds to an answer type；If the P is more than 2, at least there is two distinct types of answer, institute in the P answer
It is the positive integer no more than N to state P；
It is counted according to the P answer, obtains the accounting of each corresponding answer type of the P answer；
For each described answer type, execute：
It is K parts matched with the answer type that the corresponding answer of first parameter item is filtered out from described N parts test paper information
Test paper information；
Second parameter item is obtained to answer the questions in a test paper at described K parts Q parameter value of the second parameter item in the corresponding user information of information；
Wherein, the Q is the positive integer no more than K；One user information includes the corresponding parameter value of second parameter item；
A parameter value in the K parameter value corresponds to a range of parameter values；
It is counted according to the Q parameter value, obtains the statistical result；
Wherein, the statistical result includes：The accounting and each answer class of each corresponding answer type of the P answer
The accounting of each range of parameter values corresponding to type.
3. such as claims 1 or 2 any one of them method, which is characterized in that the N parts test paper letter for obtaining questionnaire
The corresponding user information of test paper information in breath and the N parts of test paper information, including：
Obtain the N parts of test paper information of the corresponding questionnaire of an application program in L application program；The L
For positive integer；
The corresponding plug-in unit of the application program is called, corresponding second parameter item of the application program is obtained；
For a test paper information in described N parts test paper information, the institute in the corresponding user information of the test paper information is obtained
State the corresponding parameter value of the second parameter item.
4. a kind of statistical method of questionnaire, which is characterized in that including：
N parts of test paper information are obtained,
Send the corresponding user information of test paper information in the N parts of test paper information and the N parts of test paper information；Wherein, the N
The corresponding user information of a test paper information in part test paper information；The N is positive integer；
Wherein, the test paper information includes the first parameter item, and the user information includes the second parameter item, first parameter item
With second parameter item for making server count the test paper information, statistical result is obtained.
5. a kind of statistic device of questionnaire, which is characterized in that including：
Acquiring unit, the test paper information pair in N parts test paper information and the N parts of test paper information for obtaining questionnaire
The user information answered；Wherein, a test paper information in the N parts of test paper information corresponds to a user information；The N is just whole
Number；
Processing unit is counted for being counted to described N parts test paper information according to the first parameter item and the second parameter item
As a result；Wherein, first parameter item is the parameter item in the test paper information；Second parameter item is the user information
In parameter item.
6. device as claimed in claim 5, which is characterized in that the processing unit is specifically used for：
First parameter item is obtained to answer the questions in a test paper at described N parts corresponding P answer in information；One in the P answer is answered
Case corresponds to an answer type；If the P is more than 2, at least there is two distinct types of answer, institute in the P answer
It is the positive integer no more than N to state P；It is counted according to the P answer, obtains each corresponding answer class of the P answer
The accounting of type；
For each described answer type, execute：Filter out that first parameter item is corresponding to be answered from described N parts test paper information
Case and the matched K parts of test paper information of the answer type；Second parameter item is obtained to answer the questions in a test paper at described K parts the corresponding use of information
Q parameter value of the second parameter item in the information of family；Wherein, the Q is the positive integer no more than K；One user information includes
The corresponding parameter value of one second parameter item；A parameter value in the K parameter value corresponds to a range of parameter values；
It is counted according to the Q parameter value, obtains the statistical result；Wherein, the statistical result includes：The P answer
The accounting of each range of parameter values corresponding to the accounting of each corresponding answer type and each answer type.
7. such as claim 5 or 6 any one of them devices, which is characterized in that the acquiring unit is specifically used for：
Obtain the N parts of test paper information of the corresponding questionnaire of an application program in L application program；The L
For positive integer；The corresponding plug-in unit of the application program is called, corresponding second parameter item of the application program is obtained；For
A test paper information in the N parts of test paper information obtains second ginseng in the corresponding user information of the test paper information
Several corresponding parameter values.
8. a kind of statistic device of questionnaire, which is characterized in that including：
Acquiring unit, for obtaining N parts of test paper information,
Transmit-Receive Unit, for sending the corresponding user's letter of test paper information in the N parts of test paper information and the N parts of test paper information
Breath；Wherein, the corresponding user information of a test paper information in the N parts of test paper information；The N is positive integer；Wherein,
The test paper information includes the first parameter item, and the user information includes the second parameter item, first parameter item and described the
Two parameter items obtain statistical result for making server count the test paper information.
9. a kind of computer storage media, which is characterized in that the computer storage media is stored with computer executable instructions,
The computer executable instructions make the computer execute as any right of Claims 1-4 is wanted when being called by computer
Seek the method.
10. a kind of computer installation, which is characterized in that including：
Memory, for storing program instruction；
Processor, for calling the program instruction stored in the memory, according to acquisition program execute as claim 1 to
4 any one of them methods.
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