CN108540334A - A kind of information monitoring method and device - Google Patents
A kind of information monitoring method and device Download PDFInfo
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- CN108540334A CN108540334A CN201710129103.1A CN201710129103A CN108540334A CN 108540334 A CN108540334 A CN 108540334A CN 201710129103 A CN201710129103 A CN 201710129103A CN 108540334 A CN108540334 A CN 108540334A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/12—Network monitoring probes
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0823—Errors, e.g. transmission errors
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Abstract
The embodiment of the present application discloses a kind of information monitoring method and device.The method includes：Recalls information between monitor supervision platform system and service providing system establishes connection between the plateform system and the service providing system by setting agreement；When determining that the recalls information monitored meets preset conditional information, the corresponding processing action of the conditional information is executed.Using the embodiment of the present application, may be implemented：Based on the monitoring to recalls information, when mistake occurs for the calling between the corresponding service providing system of plateform system, corresponding processing action is automatically executed using as the counter-measure to the mistake, it is adversely affected to advantageously reduce related service.
Description
Technical field
This application involves computer software technical field more particularly to a kind of information monitoring methods and device.
Background technology
With the rapid development of computer technology and Internet technology, many business can be carried out on the net, give user
Bring great convenience.Moreover, the business that some plateform systems also provide the different service providers of same line of business carries out
Convergence, in order to user's unrestricted choice.
In the prior art, usually there is the system of oneself in service provider (hereinafter referred to as：Service providing system), plateform system with
It can be carried out by direct-connected interface between its corresponding service providing system direct-connected.Specifically, by taking businessman is hotel as an example, platform
System can be direct-connected to the progress of hotel system existing interface, to which plateform system can be by calling the interface, for the wine
Shop carries out place an order Deng business operations；Alternatively, hotel system can also be direct-connected to the standard interface progress of plateform system offer, then put down
Platform system can carry out place an order Deng business operations by calling the standard interface for the hotel.
But in practical applications, the calling of the direct-connected interface between the corresponding service providing system of plateform system
Mistake may occur, and these mistakes can not be found in time, and related service is caused to be adversely affected.
Invention content
A kind of information monitoring method of the embodiment of the present application offer and device, are asked to solve following technology in the prior art
Topic：Mistake, and these may occur for the calling of the direct-connected interface between the corresponding service providing system of plateform system
Mistake can not be found in time, and related service is caused to be adversely affected.
In order to solve the above technical problems, what the embodiment of the present application was realized in：
A kind of information monitoring method provided by the embodiments of the present application has the flat of different service providing systems applied to access
In the scene of platform system, the mapping relations in monitoring system between configuration condition information and processing action, including：
The monitoring system monitors the recalls information between the plateform system and the service providing system, the platform
Between system and the service providing system connection is established by setting agreement；
When determining that the recalls information monitored meets preset conditional information, it is corresponding to execute the conditional information
Processing acts.
A kind of information monitoring device provided by the embodiments of the present application has the flat of different service providing systems applied to access
In the scene of platform system, the mapping relations in information monitoring device between configuration condition information and processing action, including：
Monitoring module monitors the recalls information between the plateform system and the service providing system, the platform system
Between system and the service providing system connection is established by setting agreement；
Processing module, when the recalls information for determining that the monitoring module monitors meets preset conditional information,
Execute the corresponding processing action of the conditional information.
Above-mentioned at least one technical solution that the embodiment of the present application uses can reach following advantageous effect：Based on to calling
The monitoring of information is automatically executed when mistake occurs for the calling between the corresponding service providing system of plateform system
Corresponding processing action is adversely affected to advantageously reduce related service using as the counter-measure to the mistake,
Therefore, the problems of the prior art can partly or entirely be solved.
Description of the drawings
In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, to embodiment or will show below
There is attached drawing needed in technology description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments described in application, for those of ordinary skill in the art, in the premise of not making the creative labor property
Under, other drawings may also be obtained based on these drawings.
Fig. 1 is a kind of flow diagram of information monitoring method provided by the embodiments of the present application；
Fig. 2 is under a kind of practical application scene provided by the embodiments of the present application, and one kind of above- mentioned information monitoring method is specific
The overall structure diagram of embodiment；
Fig. 3 is the main flow schematic diagram of scheme in Fig. 2 provided by the embodiments of the present application；
Fig. 4 a-4k are the corresponding partial page effect diagram of scheme in Fig. 2 provided by the embodiments of the present application；
Fig. 5 is a kind of structural schematic diagram of information monitoring device provided by the embodiments of the present application corresponding to Fig. 1.
Specific implementation mode
In order to make those skilled in the art better understand the technical solutions in the application, below in conjunction with the application reality
The attached drawing in example is applied, technical solutions in the embodiments of the present application is clearly and completely described, it is clear that described implementation
Example is merely a part but not all of the embodiments of the present application.Based on the embodiment in the application, this field is common
The every other embodiment that technical staff is obtained without creative efforts should all belong to the application protection
Range.
Plateform system may be implemented by calling service providing system in recorded setting agreement in the embodiment of the present application
Some specified interface carries out business operation, such as：Plateform system is pre- by calling the direct-connected interface of hotel system to carry out hotel
Operation is ordered, realizes and confirms there is room etc. immediately.Here setting agreement can be a kind of standard agreement that plateform system is released, business
Offer system is established according to this standard agreement and platform and is connected；It can also be and pass through between plateform system and service providing system
Negotiate determination, is not specifically limited here.
Recorded setting agreement can be applied in the interface in the embodiment of the present application, may be implemented to put down by this interface
It is direct-connected between platform system and service providing system.So this interface can be referred to as direct-connected interface again.
Technology used in direct-connected interface is referred to as direct-connected docking technique (and can be referred to as direct-connecting technology), as one kind
New interconnection technique is applied under the reservation business scene in such as hotel, ticketing service.It is (pre- different from traditional reservation agents quotient mode
Agential mode is ordered, refers to traditional business platform as reservation agents quotient, business provider's conduct such as hotel, airline
Business platform reserves the service products such as a certain number of guest rooms, air ticket, and reserved service product is supplied to use by business platform again
Family can obtain corresponding service product to user on business platform), user in reserving hotel on traditional OTA platforms,
Order is generated on subscribing platform, since traditional platform can not be connected with hotel system, so having no idea directly corresponding
Order is generated on hotel system, can only placing an order by way of artificial treatment, (purpose is to check and write off pre- to corresponding hotel system
The resource stayed).Business provider may be implemented (such as in direct-connected docking technique：Hotel service device) with business platform in background system
Unicom is generated on direct-connected business platform and is ordered when user is by direct-connected business platform reserving hotel or other resources
It while single, can directly place an order to business provider also by direct-connected interface, no longer need to carry out artificial treatment, directly and user
It is docked in real time, such user can obtain booking service (such as by business platform directly at business provider：User
The reservation request in room is directly sent to hotel).
In the embodiment of the present application, for certain interface between two systems, if one of between the two systems
System is only by the interface and without other interfaces, it will be able to which another system being connected between the two systems then should
Interface is properly termed as：Direct-connected interface between the two systems.If conversely, one of system need by the interface with
And pass through at least one other interface, it can be connected to another described system, then the interface is properly termed as：The two systems
Between non-straight connector.The interface can be software interface, can also be hardware interface.
In the embodiment of the present application, the plateform system can converge the business that multiple businessmans are provided, and user passes through this
Plateform system can advantageously carry out these business.
For ease of description, following embodiment is mainly illustrated so that businessman is hotel as an example.Hotel generally also has
The hotel system of oneself, including but not limited to：Central reservation system (Central Reservation System, CRS) or wine
Shop manages system (Property Management System) etc..
It can be carried out by direct-connected interface between the corresponding hotel system of plateform system direct-connected (it is direct-connected to be known as hotel).
It is that a kind of emerging traditional online tourism agency (Online Travel Agent, OTA), electronics of being different from is pre- that hotel is direct-connected
Order the sales mode that order is transmitted under lines such as (EBooking).
Direct-connected based on hotel, the order of customer can directly place an order from plateform system by direct-connected hotel system to correspondence
Reception counter of hotel, in this way, customer can enjoy is confirmed whether there are the service experiences such as room immediately.For system perspective, more specifically
Ground, order are handled after successfully placing an order, together in real time under plateform system to its direct-connected hotel system inside hotel system
Step asynchronously returns to order number to carry out Confirmation of Orders to plateform system.
Different from non-straight connector in the prior art, the operation principle of non-straight connector in the prior art refers to business
Offer system is that plateform system reserves a certain number of service resources, and plateform system is asked in the business processing for receiving user's transmission
When asking, the business processing request received is handled based on the service resources that service providing system is reserved, and processing is tied
Fruit is sent to user and service providing system；And to be plateform system send receiving user the operation principle of direct interface
When business processing is asked, by calling direct-connected interface, by business processing request be transmitted directly to transaction processing system (such as hotel,
Businessman end), it realizes and business processing request is handled in service providing system in real time.
As described in the background art, the calling of the direct-connected interface between the corresponding hotel system of plateform system may
Mistake occurs, and these mistakes can not be found in time, and related service is caused to be adversely affected.Its concrete reason is：
The prior art can only record the daily record of the calling of some direct-connected interfaces, and the technical staff of plateform system usually only can regularly flow back
The daily record of (for example, yesterday) is shown analysis for the previous period, and real-time is poor, and technical staff is difficult to reappear scene, and
Also hardly possible has the enthusiasm of the technical staff of cooperation plateform system in terms of businessman.
In view of the above-mentioned problems, the core concept of the scheme of the application is：The hotel system corresponding to plateform system it
Between the recalls information of interface (include at least direct-connected interface) monitored in real time, and then according to monitored results automatically into
Row processing acts, to stop loss immediately.Processing action can be directed to it is following at least one：Plateform system, business provide
System.
It should be noted that in the embodiment of the present application configuration condition system it can be acted with processing in monitoring system
Between mapping relations.Mapping relations corresponding to different business offer system can be the same or different, and implement in the application
It is not specifically limited, can determine according to actual needs in example.
The scheme of the application is described in detail below.
Fig. 1 is a kind of flow diagram of information monitoring method provided by the embodiments of the present application.It, should for program angle
The executive agent of flow can be independently of the third system of plateform system and service providing system, the executive agent of the flow
It can also be the function module in plateform system or service providing system.For equipment angle, the executive agent of the flow can
To include but not limited to the following equipment that can carry the third system or the function module：Personal computer, large and medium-sized meter
Calculation machine, computer cluster, mobile phone, tablet computer, intelligent wearable device, vehicle device etc..
Flow in Fig. 1 may comprise steps of：
S101：Recalls information between the monitoring system monitor supervision platform system and service providing system, the platform system
Between system and the service providing system connection is established by setting agreement.
In the embodiment of the present application, recalls information at least can include indicate interface calling state (such as, if adjust
With failure, whether too short etc. with previous calling interval time), in addition to this it is possible to include such as call parameters, allocating time
Etc. details.
Recalls information can be that executive agent is actively obtained to plateform system or service providing system, can also be flat
Platform system or service providing system are initiatively sent to executive agent in real time.By taking latter situation as an example, for example, platform system
It unites when occurring the calling of interface, corresponding recalls information can be encapsulated in the message of specified format in real time, then
Executive agent is transmitted the message to be analyzed.
S102：When determining that the recalls information monitored meets preset conditional information, the conditional information is executed
Corresponding processing action.
In the embodiment of the present application, as previously mentioned, one of the target of scheme of the application is " to be automated according to monitored results
Ground carries out processing action ".The automation is realized according to preset conditional information.
Conditional information can be preset directly on executive agent, can also be to be provided by plateform system or business
System carries out preset.
In the embodiment of the present application, conditional information can be a variety of, correspond respectively to different processing actions, and the processing is dynamic
Work can be defined in corresponding conditional information, can also be defined in the information other than conditional information.
By the method for Fig. 1, may be implemented：Based on the monitoring to recalls information, when the corresponding business of plateform system
When interface between offer system calls generation mistake, corresponding processing action is automatically executed to be answered as to the mistake
It is adversely affected to advantageously reduce related service to measure, therefore, it can partly or entirely solve the prior art
The problems in.
Method based on Fig. 1, the embodiment of the present application also provides some specific embodiments of this method, and extension side
Case is illustrated below.
In the embodiment of the present application, when interface calls successfully, relevant business is typically normal, without execute to
The processing action for coping with malloc failure malloc, continues business according to the prior art；And when interface malloc failure malloc, just execute
These processing act, to stop loss in time.
According to such thinking, for step S102, the recalls information that the determination monitors meets preset item
Before part information, it can also be performed：The recalls information monitored is judged；By the judgement, the platform is determined
Malloc failure malloc between system and the service providing system.
And if by the judgement, determines and called successfully between the plateform system and the service providing system；Then may be used
Preserving the recalls information with use for future reference, or the recalls information can also be directly abandoned without doing extra process.
In the embodiment of the present application, for step S102, it is described execute the corresponding processing action of the conditional information before, also
It can execute：It determines and is directed to the service providing system, the corresponding processing of the conditional information was not carried out in setting time
Action；Otherwise, this no longer executes the corresponding processing action of the conditional information.
Reason for doing so is that：In practical applications, (can be above-mentioned setting in the short time for same interface
In time) the phenomenon that malloc failure malloc may be repeated, and the reason of leading to failure every time, is typically identical, and therefore, nothing
The processing action of reply malloc failure malloc need to be repeatedly carried out, so, it is possible to reduce the waste of process resource.
In the embodiment of the present application, can according to the indexs such as severity for the mistake for leading to interface malloc failure malloc,
Decide whether to generate corresponding work order (or referred to as work order information), to be supplied to platform or businessman to carry out follow-up processing.Institute
It is specially the document that works to state work order, and record is primarily can be used in the scheme of the application leads to the phase of mistake for the failure called
Information is closed, the personnel that follow-up is handled can be facilitated to investigate and solve the problems, such as.
According to such thinking, for step S102, the recalls information that the determination monitors meets preset item
When part information, it is described execute the corresponding processing action of the conditional information before, can also be performed：Judge whether to need to generate work order
Information；If so, according to the conditional information that the recalls information and the recalls information meet, corresponding work order is generated
Information, and the corresponding work order information is sent to following at least one：Plateform system, the service providing system；If
It is no, then it can directly execute the corresponding processing action of the conditional information.
In the embodiment of the present application, the conditional information may include the corresponding error type information of interface malloc failure malloc
(for example, error code, mistake detail message etc.), and acted corresponding to the processing of the error type information.Recalls information phase
It can also includes error type information to answer ground, to be matched with conditional information.
It is described when determining that the recalls information monitored meets preset conditional information then for step S102, it holds
The corresponding processing action of the row conditional information, can specifically include：Determine at least one mistake that the recalls information includes
Type information；According to the corresponding error type information of interface malloc failure malloc for including in preset conditional information and the mistake
The accidentally corresponding processing action of type information executes determining corresponding handle of at least one error type information and moves respectively
Make.
In the embodiment of the present application, from background technology it is found why will be between plateform system and service providing system
The calling of line interface is because user is obtaining the business that service providing system provides by plateform system.
Therefore, usually, the calling of the interface is at least one in the plateform system and the service providing system
What kind of interact based on user and the plateform system executed, it is relevant with the service providing system that the interaction is used for progress
Business.It is described to execute the corresponding processing action of the conditional information accordingly for step S102, it can specifically include：It executes
The corresponding processing for the relevant business of the conditional information acts, wherein the processing action may include following
It is at least one：Alarm action ignores action, acts, the adjustment of the business datum of the relevant business to described relevant
The shielding of business acts.
For example, when service providing system is hotel system, the relevant business includes for the following of the hotel
It is at least one：Order business, member's binding business etc..
The alarm action, for example can be specifically：By instant messaging interface, from trend businessman or the technology of platform
Personnel send alarm information, and describe wrong content in the message etc.；
The adjustment action, for example can be specifically：Inventory data adjustment action, price data adjustment action, undercarriage room
Valence action, the action of undercarriage house type, the action of undercarriage hotel etc.；
The shielding action, for example can be specifically：Shield hotel businessman action, shielding hotel's dependent merchandise action；
It is described to ignore action, for example can be specifically：Corresponding counter-measure is not done for this malloc failure malloc, that is,
Directly ignore this malloc failure malloc.
In practical applications, which error type information specifically correspond to which processing action can be by related personnel according to reality
Border situation is preset, and the application does not limit.Such as, it is assumed that type of error is " since house type stockpile number is insufficient, to cause
Order fails ", then corresponding processing action can be " clearing stocks " or " the undercarriage house type " or " house type is searched in shielding
Hitch fruit " etc.；It is assumed that type of error is " hotel system failure, no response ", then corresponding processing action can be " undercarriage wine
Shop " or " shielding is to hotel businessman " etc..
Further, in practical applications, above-mentioned shielding action, undercarriage action can be temporary, can optionally become
Change and keeps or release.
By taking shielding acts as an example.For step S102, it is described execute the corresponding processing action of the conditional information after, may be used also
To execute：When processing action is shielding action, if at least one error type information pair of the determination
The mistake answered is caused by the system failure, then is retried at least once to the calling of the interface；When the tune for retrying the interface
When with success, the shielding is released.
It should be noted that in practical applications, the shielding can generally refer to：It may search for originally for user
At least part of the information is shielded.After shielding these information, before releasing the shielding, user can not search these letters
Breath.In addition, the shielding can also refer to：It actively shows and (is searched for without user) originally at least partly letter of user for system
Breath is shielded.
In the embodiment of the present application, for step S102, the recalls information that the determination monitors meets preset
Before conditional information, it can also be performed：Determine the information type of the recalls information monitored, wherein described information type is
It is preset according to the relevant business of one or more types；Judge whether the recalls information monitored meets：
Corresponding to the preset conditional information of the information type of the recalls information；
Correspondingly, the recalls information that the determination monitors meets preset conditional information, can specifically include：It is logical
The judgement is crossed, determines that the recalls information monitored meets：Preset condition corresponding to determining described information type
Information.
In this way, the matching speed to conditional information can be accelerated, be conducive to the execution efficiency for improving the scheme of the application.
In the embodiment of the present application, it for the flow in Fig. 1, can also be performed：Obtain it is described monitoring it is relevant with down toward
A kind of few data：Detailed data, analysis data；The data of acquisition are sent to following at least one：It is the plateform system, described
Service providing system.In this way, no matter in platform or businessman, calling situation can be understood in time, and can be according to practical need
Business is adjusted, or conditional information is adjusted, to be conducive to being smoothed out for guarantee business, improved and care for
The experience of visitor.
A kind of information monitoring method provided by the embodiments of the present application is illustrated above.In order to make it easy to understand, below
This method is additionally provided under a kind of practical application scene, a kind of specific embodiment, in conjunction with Fig. 2, Fig. 3 and Fig. 4 a-4k into
Row explanation.
Fig. 2 is under a kind of practical application scene provided by the embodiments of the present application, and one kind of above- mentioned information monitoring method is specific
The overall structure diagram of embodiment.In order to make it easy to understand, being explained to the word of some exemplary in nature in Fig. 2.
Member binds：User need to fill in corresponding in lower single member's commodity (businessman can carry out member's intercommunication with platform)
Log-on message carries out member's binding, and binding success could order member's commodity and can enjoy corresponding member's equity.
HTQ(Hotel Transmission Queue)：External exchange for hotel system is direct-connected, under realization is asynchronous
Single, lower single queue unsuccessfully retries etc. function.
HTC(Hotel Transmission Connect)：Hotel's transaction docking system, realizes and is carried out with businessman to connecting
Letter.
HFC(Hotel Future Connect)：Following hotel merchandises docking system, be responsible for executing the following hotel business and
Businessman carries out docking communication.Wherein, " the following hotel " is a kind of example name of hotel business, and not to the application
Restriction, specifically, the following hotel can be the hotel for applying some novel intelligentized hotel service technologies, so as to
Enough client is allowed to experience in advance.
TRIPFFA：Member's platform application is responsible for processing platform member's correlation docking communication.
HSE：Search system is responsible for the search of processing front end and is showed.
METAQ：Message-oriented middleware provides the service of news release and subscription.
NOTIFY：Message-oriented middleware provides the service of news release and subscription.
In fig. 2, monitoring system HMONITOR may act as above-mentioned executive agent, and the direct-connected business of plateform system carries
Include for system：Hotel system and relevant system (for example, system of the system quotient of hotel system or agent etc.).
Plateform system is sent to HMONITOR in real time by direct-connected recalls information by NOTIFY message or METAQ message,
HMONITOR can be according to preset conditional information (for example, error type information etc. of error code etc), to direct-connected calling
Information is matched；
If there is the conditional information met, the corresponding processing action of the conditional information is executed, for example, adjustment commodity stocks valence
Lattice, shielding member commodity, shielding search result etc.；
HMONITOR can also obtain the relevant following at least one data of monitoring in real time：Detailed data, analysis data；
And the data of acquisition are sent to platform or businessman is shown；
HMONITOR can also store the data of the acquisition, with use for future reference.
In the application implementation, plateform system or HMONITOR can be directed to different service providing systems, preset not
Same conditional information.By taking conditional information includes error code as an example, the interface call error of system is provided for different business, institute is pre-
If error code can be different, in this case, plateform system or HMONITOR can manage error code and be provided with business
The correspondence of system.
Fig. 3 is main flow (process flow of the above-mentioned HMONITO) signal of scheme in Fig. 2 provided by the embodiments of the present application
Figure.Flow in Fig. 3 is summarizing for some flows when being illustrated to the above method, before be described in detail respectively,
This only simplified summary.
Total interface can be called relevant information (including above-mentioned direct-connected recalls information) by HTQ, HTC, TRIPFFA, HFC
It is sent to HMONITOR with NOTIFY METAQ form of message and carries out analyzing processing；
, can be with completion message content after HMONITOR receives message, such as order attributes etc., then to indicate call at
The message of work(is stored, to indicate the message of malloc failure malloc parse and reading platform or the preset conditional information of businessman with
It is matched, if determining that the error code that the message of expression malloc failure malloc includes meets certain conditional information by matching, executing should
The corresponding processing action of conditional information；
HMONITOR can also generate corresponding work order according to the message of malloc failure malloc is indicated, and be assigned to platform or quotient
Family, in order to which platform or businessman carry out follow-up processing；
HMONITOR can also provide real-time interface statistics data to platform or businessman, in order to which platform or businessman carry out
The monitoring of the indexs such as interface success rate.
Fig. 4 a-4k are the corresponding partial page effect diagram of scheme in Fig. 2 provided by the embodiments of the present application.It needs to illustrate
, these page effects, not to the restriction of the application, are briefly described separately below only as example.The application
Embodiment conditional information can correspond to and work order rule in Fig. 4 a-4k.
It should be noted that Fig. 4 a-4k as schematic diagram, can according to actual needs be shown not in blank box as shown in the figure
Same content, such as：The information such as hotel name, time, address and work order number, will not enumerate here.
Fig. 4 a show the direct-connected interface that multiclass is monitored in real-time.It can be seen that these direct-connected interfaces are mainly based upon industry
Business classification, including credit lives interface under online reservation interface, line, official website credit lives interface, following hotel interface, member's interface
Deng.
Fig. 4 b show that monitored multiple direct-connected interfaces (including system examination is single, system places an order, system places an order readjustment, are
System such as cancels at the interfaces) statistical informations such as success rate, mortality, call number called, and checked in order to facilitate related personnel
Analysis, can be identified with different colors.The seller be specifically as follows above-mentioned businessman plateform system account etc.
Identification information.
Fig. 4 c show the monitoring managing detailed catalogue that monitored multiple direct-connected interfaces call, for example, error code, described being related to
Business etc..For example, for error code " -3 ", corresponding processing action is " clear same day inventory ".
Fig. 4 d show the managing detailed catalogue of multiple conditional informations.For example, the interface message of the monotropic valence of online booking-examination may
Including error code have " PriceChangedDown ", " PriceChangedUp " etc., corresponding processing action is " refreshes the same day
Quotation ".
Fig. 4 e show used setting page when preset condition information.For example, for the single interface of examination, if monitored
In the mistake in the full room of first guest triggering, the operations such as can be cleared stocks automatically, so that subsequent guest cannot be again
The date section in the full room of selection, prevents from repeating mistakes, and if there is a large amount of thrashing, automatic shield seller and will remind seller
Carry out releasing after carry out system reparation, etc..
Fig. 4 f show the mailing addresses such as mailbox or the phone number of the notified party being arranged for the ease of alarm notification
Information.
Fig. 4 g show that the various selectable processing corresponding to conditional information acts.For example, " ignoring problem ", " transmission
Alarm ", " clear same day inventory ", " clear same day price ", " undercarriage room rate ", " shielding seller ", " shielding date phase library is deposited " etc.
Fig. 4 h show a kind of alarm notification sent by instant message applications.
Fig. 4 i show the work order that the direct-connected interface according to the failure monitored calls and generates.For example, can be in work order
Details, follow-up people, error type information, processing action including business etc..
Fig. 4 j show that the relevant managing detailed catalogue of direct-connected interface monitoring, Fig. 4 k show the corresponding businessman's work order of individual interface
The follow-up processing page；In this way, businessman's operation and technology can be facilitated to carry out daily monitoring processing, relevant error request is taken immediately
It is detailed with returning, it is solved the problems, such as convenient for investigation.
A kind of information monitoring method provided by the embodiments of the present application is illustrated above, is thought based on same invention
Road, the embodiment of the present application also provides corresponding devices, as shown in Figure 5.
Fig. 5 is a kind of structural schematic diagram of information monitoring device provided by the embodiments of the present application corresponding to Fig. 1, the dress
Set including：
Monitoring module 501, the recalls information between monitor supervision platform system and service providing system, the plateform system and institute
It states and establishes connection by setting agreement between service providing system；
Processing module 502, when determining that the recalls information that the monitoring module 501 monitors meets preset condition letter
When breath, the corresponding processing action of the conditional information is executed.
Optionally, it is default to determine that the recalls information that the monitoring module 501 monitors meets for the processing module 502
Conditional information before, the monitoring module 501 judges the recalls information monitored, pass through the judgement, determine
Malloc failure malloc between the plateform system and the service providing system.
Optionally, before the processing module 502 executes the corresponding processing action of the conditional information, the processing module
502 determine for the service providing system, and the corresponding processing action of the conditional information was not carried out in setting time, no
Then, this no longer executes the corresponding processing action of the conditional information.
Optionally, it is default to determine that the recalls information that the monitoring module 501 monitors meets for the processing module 502
Conditional information when, before the processing module 502 executes the conditional information corresponding processing action, the processing module 502
Judge whether to need to generate work order information, if so, the condition met according to the recalls information and the recalls information
Information generates corresponding work order information, and the corresponding work order information is sent to following at least one：The platform system
System, the service providing system.
Optionally, the processing module 502 is when determining that the recalls information that monitors meets preset conditional information,
The corresponding processing action of the conditional information is executed, is specifically included：
The processing module 502 determines at least one error type information that the recalls information includes；According to preset
The corresponding error type information of interface malloc failure malloc for including in conditional information and the corresponding processing of the error type information
Action executes the determining corresponding processing action of at least one error type information respectively.
Optionally, it is described calling be at least one of the plateform system and the service providing system be based on user with
What the interaction of the plateform system executed, the interaction is for carrying out and the relevant business of the service providing system；
The processing module 502 executes the corresponding processing action of the conditional information, specifically includes：
The processing module 502 executes the corresponding processing for the relevant business of the conditional information and acts,
In, the processing action includes following at least one：Alarm action ignores action, to the business datum of the relevant business
Adjustment action, the shielding of the relevant business is acted.
Optionally, before the processing module 502 determines that the recalls information monitored meets preset conditional information, institute
State processing module 502 and determine the information type of the recalls information monitored, wherein described information type be according to a kind of or
A plurality of types of relevant business and it is preset；Judge whether the recalls information monitored meets：Corresponding to described
The preset conditional information of the information type of recalls information；
The processing module 502 determines that the recalls information monitored meets preset conditional information, specifically includes：
The processing module 502 determines that the recalls information monitored meets by the judgement：The determining letter
Cease the preset conditional information corresponding to type.
Optionally, the service providing system is hotel system；
The relevant business includes the following at least one for the hotel：Order business, member bind business；
The adjustment action includes following at least one：Inventory data adjustment action, price data adjustment action, undercarriage room
Valence action, the action of undercarriage house type, the action of undercarriage hotel；
The shielding action includes following at least one：Shield hotel businessman action, shielding hotel's dependent merchandise action.
Optionally, the processing module 502 is when processing action is shielding action, if the determination is described
The corresponding mistake of at least one error type information is caused by the system failure, then is weighed at least once to the calling of the interface
Examination；When retrying the calling success of the interface, the shielding is released.
Optionally, the processing module 502 also obtains the relevant following at least one data of the monitoring：Detailed data,
Analyze data；The data of acquisition are sent to following at least one：The plateform system, the service providing system.
Apparatus and method provided by the embodiments of the present application are one-to-one, and therefore, device also has corresponding side
The similar advantageous effects of method, since the advantageous effects of method being described in detail above, here
Repeat no more the advantageous effects of corresponding intrument.
System, device, module or the unit that above-described embodiment illustrates can specifically realize by computer chip or entity,
Or it is realized by the product with certain function.It is a kind of typically to realize that equipment is computer.Specifically, computer for example may be used
Think personal computer, laptop computer, cellular phone, camera phone, smart phone, personal digital assistant, media play
It is any in device, navigation equipment, electronic mail equipment, game console, tablet computer, wearable device or these equipment
The combination of equipment.
For convenience of description, it is divided into various units when description apparatus above with function to describe respectively.Certainly, implementing this
The function of each unit is realized can in the same or multiple software and or hardware when application.
It should be understood by those skilled in the art that, the embodiment of the present invention can be provided as method, system or computer program
Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the present invention
Apply the form of example.Moreover, the present invention can be used in one or more wherein include computer usable program code computer
The computer program production implemented in usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.)
The form of product.
The present invention be with reference to according to the method for the embodiment of the present invention, the flow of equipment (system) and computer program product
Figure and/or block diagram describe.It should be understood that can be realized by computer program instructions every first-class in flowchart and/or the block diagram
The combination of flow and/or box in journey and/or box and flowchart and/or the block diagram.These computer programs can be provided
Instruct the processor of all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce
A raw machine so that the instruction executed by computer or the processor of other programmable data processing devices is generated for real
The device for the function of being specified in present one flow of flow chart or one box of multiple flows and/or block diagram or multiple boxes.
These computer program instructions, which may also be stored in, can guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works so that instruction generation stored in the computer readable memory includes referring to
Enable the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one box of block diagram or
The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device so that count
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, in computer or
The instruction executed on other programmable devices is provided for realizing in one flow of flow chart or multiple flows and/or block diagram one
The step of function of being specified in a box or multiple boxes.
In a typical configuration, computing device includes one or more processors (CPU), input/output interface, net
Network interface and memory.
Memory may include computer-readable medium in volatile memory, random access memory (RAM) and/or
The forms such as Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is computer-readable medium
Example.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method
Or technology realizes information storage.Information can be computer-readable instruction, data structure, the module of program or other data.
The example of the storage medium of computer includes, but are not limited to phase transition internal memory (PRAM), static RAM (SRAM), moves
State random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electric erasable
Programmable read only memory (EEPROM), fast flash memory bank or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM),
Digital versatile disc (DVD) or other optical storages, magnetic tape cassette, tape magnetic disk storage or other magnetic storage apparatus
Or any other non-transmission medium, it can be used for storage and can be accessed by a computing device information.As defined in this article, it calculates
Machine readable medium does not include temporary computer readable media (transitory media), such as data-signal and carrier wave of modulation.
It should also be noted that, the terms "include", "comprise" or its any other variant are intended to nonexcludability
Including so that process, method, commodity or equipment including a series of elements include not only those elements, but also wrap
Include other elements that are not explicitly listed, or further include for this process, method, commodity or equipment intrinsic want
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that wanted including described
There is also other identical elements in the process of element, method, commodity or equipment.
The application can describe in the general context of computer-executable instructions executed by a computer, such as program
Module.Usually, program module includes routines performing specific tasks or implementing specific abstract data types, program, object, group
Part, data structure etc..The application can also be put into practice in a distributed computing environment, in these distributed computing environments, by
Task is executed by the connected remote processing devices of communication network.In a distributed computing environment, program module can be with
In the local and remote computer storage media including storage device.
Each embodiment in this specification is described in a progressive manner, identical similar portion between each embodiment
Point just to refer each other, and each embodiment focuses on the differences from other embodiments.Especially for system reality
For applying example, since it is substantially similar to the method embodiment, so description is fairly simple, related place is referring to embodiment of the method
Part explanation.
Above is only an example of the present application, it is not intended to limit this application.For those skilled in the art
For, the application can have various modifications and variations.It is all within spirit herein and principle made by any modification, equivalent
Replace, improve etc., it should be included within the scope of claims hereof.
Claims (10)
1. a kind of information monitoring method, which is characterized in that there is the plateform system of different service providing systems applied to access
In scene, the mapping relations in monitoring system between configuration condition information and processing action, including：
The monitoring system monitors the recalls information between the plateform system and the service providing system, the plateform system
Between the service providing system connection is established by setting agreement；
When determining that the recalls information monitored meets preset conditional information, the corresponding processing of the conditional information is executed
Action.
2. the method as described in claim 1, which is characterized in that the recalls information that the determination monitors meets preset
Before conditional information, the method further includes：
The recalls information monitored is judged；
By the judgement, malloc failure malloc between the plateform system and the service providing system is determined.
3. the method as described in claim 1, which is characterized in that it is described execute the corresponding processing action of the conditional information before,
The method further includes：
It determines and is directed to the service providing system, the corresponding processing action of the conditional information was not carried out in setting time；
Otherwise, this no longer executes the corresponding processing action of the conditional information.
4. the method as described in claim 1, which is characterized in that the recalls information that the determination monitors meets preset
When conditional information, it is described execute the corresponding processing action of the conditional information before, the method further includes：
Judge whether to need to generate work order information；
If so, according to the conditional information that the recalls information and the recalls information meet, corresponding work order letter is generated
Breath, and the corresponding work order information is sent to following at least one：The plateform system, the service providing system.
5. the method as described in claim 1, which is characterized in that the recalls information that determining ought be monitored meets default
Conditional information when, execute the conditional information corresponding processing action, specifically include：
Determine at least one error type information that the recalls information includes；
According to the corresponding error type information of the malloc failure malloc for including in preset conditional information and the error type information
Corresponding processing action executes the determining corresponding processing action of at least one error type information respectively.
6. method as claimed in claim 5, which is characterized in that the calling is that the plateform system and the business provide system
At least one of system interact based on user and the plateform system executes, and the interaction is used for progress and is carried with the business
For the relevant business of system；
It is described to execute the corresponding processing action of the conditional information, it specifically includes：
It executes the corresponding processing for the relevant business of the conditional information to act, wherein the processing, which acts, includes
Following at least one：Alarm action ignores action, acts, the adjustment of the business datum of the relevant business to the phase
The shielding of the business of pass acts.
7. method as claimed in claim 6, which is characterized in that the recalls information that the determination monitors meets preset
Before conditional information, the method further includes：
Determine the information type of the recalls information monitored, wherein described information type is according to one or more types
The relevant business and it is preset；
Judge the recalls information that monitors whether meet corresponding to the recalls information information type it is described preset
Conditional information；
The recalls information that the determination monitors meets preset conditional information, specifically includes：
By the judgement, determine that the recalls information monitored meets：It is default corresponding to determining described information type
Conditional information.
8. method as claimed in claim 6, which is characterized in that the service providing system is hotel system；
The relevant business includes the following at least one for the hotel：Order business, member bind business；
The adjustment action includes following at least one：Inventory data adjustment action, price data adjustment action, undercarriage room rate are dynamic
Make, undercarriage house type acts, the action of undercarriage hotel；
The shielding action includes following at least one：Shield hotel businessman action, shielding hotel's dependent merchandise action.
9. method as claimed in claim 8, which is characterized in that it is described execute the corresponding processing action of the conditional information after,
The method further includes：
When processing action is shielding action, if at least one error type information of the determination is corresponding
Mistake is caused by the system failure, then is retried at least once to the calling of the interface；
When retrying the calling success of the interface, the shielding is released.
10. a kind of information monitoring device, which is characterized in that there is the plateform system of different service providing systems applied to access
In scene, the mapping relations in information monitoring device between configuration condition information and processing action, including：
Monitoring module, monitors the recalls information between the plateform system and the service providing system, the plateform system with
Between the service providing system connection is established by setting agreement；
Processing module is executed when the recalls information for determining that the monitoring module monitors meets preset conditional information
The corresponding processing action of the conditional information.
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| CN201710129103.1A CN108540334A (en) | 2017-03-06 | 2017-03-06 | A kind of information monitoring method and device |
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| CN201710129103.1A CN108540334A (en) | 2017-03-06 | 2017-03-06 | A kind of information monitoring method and device |
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