CN108520444A - Insurance products recommend method, unit and computer readable storage medium - Google Patents

Insurance products recommend method, unit and computer readable storage medium Download PDF

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Publication number
CN108520444A
CN108520444A CN201810325267.6A CN201810325267A CN108520444A CN 108520444 A CN108520444 A CN 108520444A CN 201810325267 A CN201810325267 A CN 201810325267A CN 108520444 A CN108520444 A CN 108520444A
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China
Prior art keywords
client
insurance
information
insurance products
products
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CN201810325267.6A
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CN108520444B (en
Inventor
褚维伟
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Ping An Life Insurance Company of China Ltd
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Ping An Life Insurance Company of China Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0269Targeted advertisements based on user profile or attribute
    • G06Q30/0271Personalized advertisement
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

Abstract

The invention discloses a kind of insurance products to recommend method, the insurance products that method is recommended to include the following steps:Obtain the insurance notch information of client;According to the insurance notch information, client's classification where the client is determined;Corresponding target recommended models are determined according to client's classification;The target recommended models are inputted using the insurance notch information as input parameter, obtain the insurance products to be recommended to the client.The invention also discloses a kind of insurance products recommendation apparatus, insurance products recommendation apparatus and computer readable storage mediums.Present invention improves specific aims and accuracy that insurance products are recommended.

Description

Insurance products recommend method, unit and computer readable storage medium
Technical field
The present invention relates to Products Show technical fields more particularly to a kind of insurance products to recommend method, unit and meter Calculation machine readable storage medium storing program for executing.
Background technology
With the development of insurance industry and the diversification of customer demand, the type of insurance products is more and more, complexity Also corresponding to improve, the selection difficulty of client increases.In insurance products field, the demand between different clients group often exists Prodigious difference, even in the similar customer group of economic dispatch background, since the insurance notch of different clients is different, and In view of the matching problem between the insurance products that will be bought and existing insurance products, cause suitably to insure production for lead referral Product have prodigious difficulty.Currently, it is that client recommends to rely primarily on insurance agent personnel or insurance sales personnel, it is this to push away Specific aim and the accuracy for recommending mode are poor, it is difficult to meet the needs of client.
The above is only used to facilitate the understanding of the technical scheme, and is not represented and is recognized that the above is existing skill Art.
Invention content
The main purpose of the present invention is to provide a kind of insurance products to recommend method, it is intended to solve pushing away for above-mentioned insurance products The technical problem for recommending specific aim and accuracy difference, to meet the needs of client.
To achieve the above object, the present invention provides a kind of insurance products recommendation method, and the insurance products recommend method packet Include following steps:
Obtain the insurance notch information of client;
According to the insurance notch information, client's classification where the client is determined;
Corresponding target recommended models are determined according to client's classification;
The target recommended models are inputted using the insurance notch information as input parameter, are obtained to be recommended to the visitor The insurance products at family.
Preferably, the step of insurance notch information for obtaining client includes:
Obtain the identity information of client;
According to the identity information, the insurance information that prestores of the client is read;
It receives the first of the client and confirms instruction, and confirm the insurance information that prestores described in instruction judgement according to described first It is whether correct and complete;
If the insurance information that prestores is correct and complete, according to the insurance information that prestores, the insurance of the client is obtained Notch information;
If the insurance information that prestores is incorrect or imperfect, the first revision directive of the client is received;
According to the insurance information that prestores described in the first revision directive modify or supplement;
According to the insurance information that prestores described in after modify or supplement, the insurance notch information of the client is obtained.
Preferably, according to the insurance notch information, the other step of customer class where determining the client includes:
According to the insurance notch information, the major category where the client is determined;
Obtain the economic information of the client;
According to the economic information, subclass of the client in the major category is determined, and the subclass is made For client's classification.
Preferably, the step of according to the economic information, determining subclass of the client in the major category it Afterwards, described according to the insurance information, the other step of customer class where determining the client further includes:
It receives the second of the client and confirms instruction, and confirm that whether just instruction judges the subclass according to described second Really;
If the subclass is correct, using the subclass as client's classification where the client;
If the subclass is incorrect, the second revision directive of the client is received;
The subclass is changed according to second revision directive, using the modified subclass as the client institute Client's classification.
Preferably, according to the insurance notch information, the other step of customer class where determining the client includes:
Obtain the identity information of the client;
According to the identity information, the associated client of the client is obtained;
Obtain the insurance notch information of the associated client;
According to the insurance notch information of insurance the notch information and the associated client of the client, the client institute is determined Client's classification.
Preferably, the target recommended models are trained using deep learning algorithm;Described in the training of deep learning algorithm The step of target recommended models includes:
Extract the insurance products of the client characteristics of portions of client and corresponding purchase in the corresponding client of client's classification;
Using the client characteristics of the portions of client as input parameter, the insurance products that the portions of client corresponds to purchase are defeated Go out parameter, establishes training set and test set;
According to the training set and the test set, the target recommended models are trained using deep learning algorithm, until The recommendation accuracy rate of the target recommended models is greater than or equal to the first default accuracy rate.
Preferably, the target recommended models are being inputted using the insurance notch information as input parameter, is obtaining waiting pushing away After the step of recommending the insurance products to the client, the insurance products recommend method further comprising the steps of:
Obtain the insurance products of client's purchase;
According to the insurance products that the insurance products to be recommended to the client and the client buy, calculates the target and push away Recommend the recommendation accuracy rate of model;
Compare the recommendation accuracy rate and the second default accuracy rate;
When the recommendation accuracy rate be less than the second default accuracy rate when, using deep learning algorithm again train described in The corresponding target recommended models of client's classification.
In addition, to achieve the above object, the present invention also proposes that a kind of insurance products recommendation apparatus, the insurance products are recommended Equipment includes:Memory, processor and it is stored in the computer program that can be run on the memory and on the processor, The step of insurance products recommend method, the insurance products recommendation side are realized when the computer program is executed by the processor Method includes the following steps:Obtain the insurance notch information of client;According to the insurance notch information, where determining the client Client's classification;Corresponding target recommended models are determined according to client's classification;Join the insurance notch information as input Number inputs the target recommended models, obtains the insurance products to be recommended to the client.
To achieve the above object, the present invention also proposes a kind of insurance products recommendation apparatus, the insurance products recommendation apparatus Including:
Data obtaining module, to obtain the insurance notch information of client;
Client segmentation module, according to the insurance notch information, to determine client's classification where the client;
Model acquisition module, to determine corresponding target recommended models according to client's classification;
Products Show module, to input the target recommended models using the insurance notch information as input parameter, Obtain the insurance products to be recommended to the client.
To achieve the above object, the present invention also proposes a kind of computer readable storage medium, the computer-readable storage It is stored with insurance products recommended program on medium, realizes that insurance products push away when the insurance products recommended program is executed by processor The step of recommending method, the insurance products recommend method to include the following steps:Obtain the insurance notch information of client;According to described Insure notch information, determines client's classification where the client;Determine that corresponding target recommends mould according to client's classification Type;The target recommended models are inputted using the insurance notch information as input parameter, are obtained to be recommended to the client's Insurance products.
In the present invention, insurance products recommend method to include the following steps:The insurance notch information for obtaining client, to bright True customer demand;According to insurance notch information, client's classification where client is determined;Corresponding target is determined according to client's classification Recommended models, for different customer demands, to recommend accurately and targetedly insurance products;Notch information conduct will be insured Input parameter inputs target recommended models, the insurance products to be recommended to client is obtained, so that client preferably selects oneself institute The insurance products needed.In a kind of insurance products recommendation method proposed by the present invention, according to the insurance notch information of client to client Classify, client is collected with the insurance products needed most for client and most probable is bought, determines and the client The corresponding target recommended models of classification use the information from customer class another edition of a book body to provide personalized insurance products for client Recommend, to substantially increase the specific aim and accuracy of recommendation, improve customer experience, meeting the diversification of client needs It asks.
Description of the drawings
Fig. 1 is the flow diagram that insurance products of the present invention recommend method first embodiment;
Fig. 2 is the refinement flow diagram that insurance products of the present invention recommend step S100 in method second embodiment;
Fig. 3 is the refinement flow diagram that insurance products of the present invention recommend step S200 in method 3rd embodiment;
Fig. 4 is the refinement flow diagram that insurance products of the present invention recommend step S200 in method fourth embodiment;
Fig. 5 is the refinement flow diagram that insurance products of the present invention recommend step S200 in the 5th embodiment of method;
Fig. 6 is that insurance products of the present invention are recommended to recommend mould using deep learning algorithm training objective in method sixth embodiment The refinement flow diagram of type;
Fig. 7 is the flow diagram that insurance products of the present invention recommend the 7th embodiment of method;
Fig. 8 is the insurance products recommendation apparatus structural schematic diagram for the hardware running environment that the embodiment of the present invention is related to.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific implementation mode
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The primary solutions of the embodiment of the present invention are:Classified to client according to the insurance notch information of client, and Target recommended models are determined for each client's classification, are lead referral insurance products.
It is lead referral insurance products due to relying primarily on insurance agent personnel or insurance sales personnel in the prior art, leads Cause the specific aim recommended and accuracy poor, it is difficult to meet the needs of client.
The present invention provides a solution, according to the insurance notch information of client by client segmentation, and is directed to each class Other client determines different target recommended models respectively, to rise to the specific aim and accuracy of lead referral insurance products, Improve customer experience.
In the first embodiment of the present invention, as shown in Figure 1, insurance products recommend method to include the following steps:
Step S100, the insurance notch information of client is obtained;
The insurance notch information of client can directly be provided by client, such as the required insurance provided according to client, be determined Insure notch information.Certainly, as the complexity of insurance products increasingly improves, client oneself is likely to scarce to the insurance needed for it Weary accurate assurance, in such a case, it is possible to according to the existing insurance that client provides, in conjunction with the total size of full-scope safeguards, meter Calculate the insurance notch information of client.Alternatively, the insurance notch information of client can also be according to client identity, economic dispatch information It determines.For example, according to the identity information of client, the existing insurance information of client is read out in server or database, and tie The economic information for closing client obtains the total size ensured needed for the client, calculates insurance notch information, hereinafter will also be detailed It illustrates.It should be noted that when obtaining the existing insurance of client, which can be client oneself purchase, also may be used With client be insurant it is that client buys to be other people, to ensure the accuracy of acquired insurance notch information.
Step S200, according to insurance notch information, client's classification where client is determined;
According to insurance notch information, classify to client, that is, needed most according to client and most possibly bought Insurance classify to client, so as to targetedly be recommended according to the demand of client.Such as, it would be desirable to disease The client point of danger is in sickness insurance one kind, it would be desirable to which the client of property insurance point is in property insurance one kind, or will need sickness insurance and wealth The client point of production danger is a kind of in disease property insurance, to effectively integrate various insurances, realizes the reasonable disposition of resource.Certainly, right The wide and more complex insurance kind in covering scopes such as sickness insurances can also be further subdivided into such as serious illness insurance class, common disorder danger Class etc..It is more careful comprehensively according to the classification of insurance notch, recommend mould for target determined by client's classification in step below Type is also more accurate.It, can also be other further combined with the identity of client, economic dispatch in client's classification where determining client Information is finely divided, and hereinafter also will be apparent from.
Step S300, corresponding target recommended models are determined according to client's classification;
According to client's classification, determine that corresponding target recommended models, target recommended models are to be directed to different client's classifications It is predetermined respectively, based on existing customer data in this client classification, that is, based on the insurance products purchase before client It buys the behavior insurance products buying behavior following to it to predict, therefore there is good specific aim and accuracy.
Step S400, insurance notch information is inputted into target recommended models as input parameter, obtained to be recommended to client Insurance products.
It is to be recommended to should to obtain by the insurance notch information input recommended models of client according to target recommended models The insurance products of client.Wherein, insurance products can be a certain specific insurance, can also be several combinations specifically insured, To improve the specific aim and accuracy of insurance products recommendation, the demand of client is preferably met.Further, Ke Yigen Two or more insurance products to be recommended to client are obtained according to recommended models, to wait for that client selects, are on the one hand improved On the other hand the selection degree of freedom of client builds training set by recording the selection result of client, and according to selection result, Preferably recommended models can also be continued to optimize in the follow-up process, to adapt to the variation of customer demand.
In the present embodiment, insurance products recommend method to include the following steps:The insurance notch information for obtaining client, to Specify customer demand;According to insurance notch information, client's classification where client is determined;Corresponding mesh is determined according to client's classification Recommended models are marked, for different customer demands, to recommend accurately and targetedly insurance products;Insurance notch information is made Target recommended models are inputted for input parameter, the insurance products to be recommended to client are obtained, so that client preferably selects oneself Required insurance products.In a kind of insurance products recommendation method proposed by the present invention, according to the insurance notch information of client to visitor Family is classified, and is collected to client with the insurance products needed most for client and most probable is bought, is determined and the visitor Classification corresponding target recommended models in family use the information from customer class another edition of a book body to provide personalized insurance production for client Product are recommended, and to substantially increase the specific aim and accuracy of recommendation, improve customer experience, meet the diversification of client and need It asks.
Further, as shown in Fig. 2, second embodiment of the invention provides a kind of insurance products recommendation method, based on above-mentioned Embodiment shown in FIG. 1, step S100 include:
Step S110, the identity information of client is obtained;
Step S120, according to identity information, the insurance information that prestores of client is read;
Step S130, it receives the first of client and confirms instruction, and confirm that instruction judges that the insurance information that prestores is according to first It is no correct and complete;
If the insurance information that prestores is correct and complete, executes step S140, according to the insurance information that prestores, obtain the insurance of client Notch information;
If the insurance information that prestores is incorrect or imperfect, the first revision directive of step S151, reception client are executed;
Step S152, it is prestored insurance information according to the first revision directive modify or supplement;
Step S153, according to the insurance information that prestores after modify or supplement, the insurance notch information of client is obtained.
In general, insurance notch information obtain can directly according to the identity information of client this insurance company server Or the corresponding insurance information that prestores is read in database, and the other insurance companies for having realized data sharing server or The corresponding insurance information that prestores of client is read in database, alternatively, according to the identity information of client from information such as the banks of mandate The middle corresponding insurance information that prestores of reading needs trouble caused by being manually entered insurance information to avoid client.But, it is contemplated that Data sharing between part company or mechanism is more difficult or the data update of certain companies or mechanism is slower, all may The insurance information that prestores for causing to read is incorrect or not comprehensively, influences subsequently that the insurance notch information to the client is really It is fixed.Therefore, in the present embodiment, after reading the insurance information that prestores of client, receive the first of client and confirm instruction, and Confirm according to the first of client and instruct the insurance information that judges to prestore whether complete and correct, while also allowing for client and understanding it at present The case where possessed insurance.When the insurance information that prestores that client's confirmation is read is correct and complete, according to the insurance letter that prestores Breath obtain client insurance notch information otherwise receive the first revision directive of client, modify to the insurance information that prestores or Supplement, and according to the insurance notch information of the insurance information acquisition client that prestores after modify or supplement, to improve subsequent step In the accuracy classified to client.First confirms that instruction and the first revision directive can also provide simultaneously, i.e., client has found When the insurance information that prestores has mistake or missing, directly modifies or supplement to it.
As shown in figure 3, third embodiment of the invention provides a kind of insurance products recommendation method, based on above-mentioned shown in FIG. 1 Embodiment, step S200 include:
Step S210, according to insurance notch information, the major category where client is determined;
Step S220, the economic information of client is obtained;
Step S230, according to economic information, subclass of the client in major category is determined, and using subclass as customer class Not.
During classifying to client, according to insurance notch information, the major category where client is determined, wherein Major category mainly considers the demand of client.However, in order to further increase the accuracy of recommendation, the need of client are not only considered It asks, it is also necessary in conjunction with the ability to take the burden of client, further classify.In the present embodiment, according to the economic information of client, visitor is determined Subclass of the family in major category.Economic information includes the information of the deposit of client, real estate, movable property, debt etc., is considered The weight occupied in classification foundation to various information, is finely divided the classification where client.For example, lacking personal guarantor In client's major category of danger, there are booming income client subclass and low income client's subclass.In fact, the crowd of different incomes Final selected insurance products are there may be very big difference, and booming income crowd may be more likely to selection full-scope safeguards, And low-income groups often tends to selection basic guarantee.Therefore, the customer segmentation of personal insurance will further be lacked to difference Client's classification, to have better specific aim and accuracy during follow-up training recommended models, to preferably full Sufficient customer demand.
Further, as shown in figure 4, fourth embodiment of the invention provides a kind of insurance products recommendation method, based on above-mentioned Embodiment shown in Fig. 3, after step S230, step S200 further includes:
Step S240, it receives the second of client and confirms instruction, and confirm that instruction judges whether subclass is correct according to second;
If subclass is correct, step S250 is executed, using subclass as client's classification where client;
If subclass is incorrect, the second revision directive of step S261, reception client are executed;
Step S262, subclass is changed according to the second revision directive, using modified subclass as the visitor where client Family classification.
Further, after classifying automatically to client, confirm instruction by receive client second, confirm that client is There are objections for no client's classification to where oneself.In view of some economic conditions are in client and the portion of classification critical point Divide and clearly client is understood to the demand for insurance and preference of oneself, may be dissatisfied to the result classified automatically, pass through second Confirm instruction and the second revision directive, client's classification where oneself is adjusted convenient for client, to meet its personalized need It asks, improves the accuracy of recommendation.
As shown in figure 5, fifth embodiment of the invention provides a kind of insurance products recommendation method, based on above-mentioned shown in FIG. 1 Embodiment, step S200 include:
Step S271, the identity information of client is obtained;
Step S272, according to identity information, the associated client of client is obtained;
Step S273, the insurance notch information of associated client is obtained;
Step S274, according to the insurance notch information of insurance the notch information and associated client of client, client place is determined Client's classification.
In the present embodiment, it is contemplated that client is usually in one family, and often there is also old man, youngsters in kinsfolk Child etc. is difficult to the member of oneself purchase insurance products, also, when being the whole configuration for considering insurance products with family, be conducive into The reasonability of one-step optimization insurance.Therefore, by obtaining the identity information of client, the associated client of client is obtained, association visitor Family can be client relevant member etc. in the tissues such as the enterprise where other members or client in the family.It closes The insurance notch information of connection client is also considered in the required insurance products of the client, when determining client's classification, according to The insurance notch information of client itself and the insurance notch information of associated client are classified.Be conducive in subsequent training process Middle realization is preferably integrated, to improve the satisfaction of client.
As shown in fig. 6, sixth embodiment of the invention provides a kind of insurance products recommendation method, target recommended models are using deep Spend learning algorithm training;
Include using deep learning algorithm training objective recommended models:
Step S610, the client characteristics of portions of client and the insurance production of corresponding purchase in the corresponding client of extraction client's classification Product;
Step S620, using the client characteristics of portions of client as input parameter, the insurance products that portions of client corresponds to purchase are Output parameter establishes training set and test set;
Step S630, according to training set and test set, using deep learning algorithm training objective recommended models, until target The recommendation accuracy rate of recommended models is greater than or equal to the first default accuracy rate.
Before determining corresponding target recommended models according to client's classification, need first to determine that corresponding target recommends mould Type.In the present embodiment, target recommended models train to obtain using deep learning algorithm.Specifically, recommending mould in training It during type, is trained respectively for different client's classifications, to improve the specific aim of model and the accuracy of recommendation. During training corresponding recommended models for each client's classification, used training set and test set are all based on this visitor Existing customer data in the classification of family, that is, based on the insurance products following to it of the insurance products buying behavior before client Buying behavior is predicted.In general, in the case where the number of plies of enough, structure the recommended models of the sample number of training set is enough, Trained effect is also better, but correspondingly, training efficiency may reduce, especially when the number of plies of recommended models is excessive, It is also possible that overfitting problem.Therefore, it during training recommended models using deep learning algorithm, should take into consideration Accuracy and efficiency builds training set and recommended models, and is verified using the recommended models that test set completes training, with Improve the reliability of recommended models.Input parameter, hidden layer parameter, the selection of output parameter and the recommended models of recommended models The number of plies selection etc., all to final training result and training effectiveness have large effect.Extract the corresponding visitor of client's classification The insurance products of the client characteristics of portions of client and corresponding purchase in family, using the client characteristics of the portions of client as input parameter, The insurance products of corresponding purchase are output parameter, establish training set and test set.Wherein, client characteristics can specifically include client The information such as age, income, home background.When establishing training set, the sample number in training set is bigger, and sample covering is more complete Face, final test effect are also better.According to training set and test set, recommended models are trained using deep learning algorithm, in conjunction with Test set determines that hidden layer is joined to the test result of recommended models when recommending accuracy rate to be greater than or equal to the first default accuracy rate Number is to obtain complete recommended models.
As shown in fig. 7, seventh embodiment of the invention provides a kind of insurance products recommendation method, based on above-mentioned shown in FIG. 1 Embodiment, after step S400, insurance products recommend method further comprising the steps of:
Step S510, the insurance products of client's purchase are obtained;
Step S520, the insurance products bought according to the insurance products to be recommended to client and client calculate target and recommend The recommendation accuracy rate of model;
Step S530, it compares and recommends accuracy rate and the second default accuracy rate;
Step S540, when recommending accuracy rate to be less than the second default accuracy rate, using deep learning algorithm, training is objective again The corresponding target recommended models of family classification.
In the present embodiment, it is contemplated that with the development of insurance products and the variation etc. of client's idea, same class client is most The insurance products of selection purchase are likely to occur variation eventually.Therefore, when for lead referral insurance products, what client was bought in holding The monitoring of insurance products, when the recommendation accuracy rate of target recommended models is less than the second default accuracy rate, training is objective again in time The corresponding recommended models of family classification, to keep the specific aim and accuracy recommended.It is accurate in the recommendation for calculating target recommended models It when rate, can be calculated according to prefixed time interval, that is, in accumulating to prefixed time interval, the insurance products of client's purchase Related data when, calculate the recommendation accuracy rate of above-mentioned time interval.Alternatively, what the client for arriving preset number in accumulation bought When insurance products, calculates and recommend accuracy rate.Wherein, the other recommendation accuracy rate of each customer class calculates separately, and is somebody's turn to do with determining Whether the corresponding target recommended models of client's classification need to train again.It certainly, can also basis in the case where resource is enough The insurance products of client's purchase remain the update training to recommended models, to improve the accuracy recommended.
As shown in figure 8, the insurance products recommendation apparatus knot for the hardware running environment that Fig. 8, which is the embodiment of the present invention, to be related to Structure schematic diagram.
Insurance products of embodiment of the present invention recommendation apparatus can be PC, can also be smart mobile phone, tablet computer, portable meter Calculation machine etc. has the packaged type terminal device of display function.
As shown in Figure 1, the insurance products recommendation apparatus may include:Processor 1001, such as CPU, network interface 1004, User interface 1003, memory 1005, communication bus 1002.Wherein, communication bus 1002 is for realizing between these components Connection communication.User interface 1003 may include display screen (Display), input unit such as keyboard (Keyboard), optional User interface 1003 can also include standard wireline interface and wireless interface.Network interface 1004 may include optionally standard Wireline interface, wireless interface (such as WI-FI interfaces).Memory 1005 can be high-speed RAM memory, can also be stable Memory (non-volatile memory), such as magnetic disk storage.Memory 1005 optionally can also be independently of aforementioned The storage device of processor 1001.
Optionally, insurance products recommendation apparatus can also include camera, RF (Radio Frequency, radio frequency) circuit, Sensor, voicefrequency circuit, WiFi module etc..Wherein, sensor such as optical sensor, motion sensor and other sensings Device.Specifically, optical sensor may include ambient light sensor and proximity sensor, wherein ambient light sensor can be according to environment The light and shade of light adjusts the brightness of display screen, proximity sensor can when mobile terminal is moved in one's ear, close display screen and/ Or backlight.As a kind of motion sensor, gravity accelerometer can detect in all directions (generally three axis) and accelerate The size of degree can detect that size and the direction of gravity when static, the application that can be used to identify mobile terminal posture is (such as vertical and horizontal Shield switching, dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, percussion) etc.;Certainly, mobile Terminal can also configure the other sensors such as gyroscope, barometer, hygrometer, thermometer, infrared sensor, no longer superfluous herein It states.
It will be understood by those skilled in the art that the restriction of the not structure paired terminal of terminal structure shown in Fig. 8, can wrap It includes than illustrating more or fewer components, either combines certain components or different components arrangement.
As shown in figure 8, as may include that operating system, network are logical in a kind of memory 1005 of computer storage media Believe module, Subscriber Interface Module SIM and insurance products recommended program.
In insurance products recommendation apparatus shown in Fig. 8, network interface 1004 is mainly used for connecting background server, and rear Platform server is into row data communication;User interface 1003 is mainly used for connecting client (user terminal), and data are carried out with client Communication;And processor 1001 can be used for calling the insurance products recommended program stored in memory 1005, and execute following behaviour Make:
Obtain the insurance notch information of client;
According to insurance notch information, client's classification where client is determined;
Corresponding target recommended models are determined according to client's classification;
Insurance notch information is inputted into target recommended models as input parameter, the insurance to be recommended to client is obtained and produces Product.
Further, processor 1001 can call the insurance products recommended program stored in memory 1005, obtain visitor The operation of the insurance notch information at family includes:
Obtain the identity information of client;
According to identity information, the insurance information that prestores of client is read;
It receives the first of client and confirms instruction, and confirm according to first and instruct the insurance information that judges to prestore whether correct and complete It is whole;
If the insurance information that prestores is correct and complete, according to the insurance information that prestores, the insurance notch information of client is obtained;
If the insurance information that prestores is incorrect or imperfect, the first revision directive of client is received;
It is prestored insurance information according to the first revision directive modify or supplement;
According to the insurance information that prestores after modify or supplement, the insurance notch information of client is obtained.
Further, processor 1001 can call the insurance products recommended program stored in memory 1005, according to guarantor Dangerous notch information, the other operation of customer class where determining client include:
According to insurance notch information, the major category where client is determined;
Obtain the economic information of client;
According to economic information, subclass of the client in major category is determined, and using subclass as client's classification.
Further, processor 1001 can call the insurance products recommended program stored in memory 1005, in basis Economic information after the operation for determining subclass of the client in major category, according to insurance information, determines the client where client The operation of classification further includes:
It receives the second of client and confirms instruction, and confirm that instruction judges whether subclass is correct according to second;
If subclass is correct, using subclass as client's classification where client;
If subclass is incorrect, the second revision directive of client is received;
Subclass is changed according to the second revision directive, using modified subclass as client's classification where client.
Further, processor 1001 can call the insurance products recommended program stored in memory 1005, according to guarantor Dangerous notch information, the other operation of customer class where determining client include:
Obtain the identity information of client;
According to identity information, the associated client of client is obtained;
Obtain the insurance notch information of associated client;
According to the insurance notch information of insurance the notch information and associated client of client, the customer class where client is determined Not.
Further, processor 1001 can call the insurance products recommended program stored in memory 1005, target to push away Model is recommended to train using deep learning algorithm;
Operation using deep learning algorithm training objective recommended models includes:
Extract the insurance products of the client characteristics of portions of client and corresponding purchase in the corresponding client of client's classification;
Using the client characteristics of portions of client as input parameter, the insurance products that portions of client corresponds to purchase are output parameter, Establish training set and test set;
According to training set and test set, using deep learning algorithm training objective recommended models, until target recommended models Recommendation accuracy rate be greater than or equal to the first default accuracy rate.
Further, processor 1001 can call the insurance products recommended program stored in memory 1005, will protect Dangerous notch information inputs target recommended models as input parameter, after obtaining the operation of the insurance products to be recommended to client, Also execute following operation:
Obtain the insurance products of client's purchase;
According to the insurance products that the insurance products to be recommended to client and client buy, the recommendation of target recommended models is calculated Accuracy rate;
It compares and recommends accuracy rate and the second default accuracy rate;
When recommending accuracy rate to be less than the second default accuracy rate, client's classification is trained to correspond to again using deep learning algorithm Target recommended models.
The embodiment of the present invention also proposes that a kind of insurance products recommendation apparatus, insurance products recommendation apparatus include:
Data obtaining module, to obtain the insurance notch information of client;
Client segmentation module, according to insurance notch information, to determine client's classification where client;
Model acquisition module, to determine corresponding target recommended models according to client's classification;
Products Show module inputs target recommended models as input parameter will insure notch information, obtains waiting pushing away It recommends to the insurance products of client.
Further, data obtaining module includes:
First information acquiring unit, to obtain the identity information of client;
Information reading unit, according to identity information, to read the insurance information that prestores of client;
First amending unit confirms instruction to receive the first of client, and confirms that instruction judges the guarantor that prestores according to first Whether dangerous information is correct and complete;If the insurance information that prestores is correct and complete, according to the insurance information that prestores, the insurance of client is obtained Notch information;If the insurance information that prestores is incorrect or imperfect, the first revision directive of client is received;According to the first revision directive Modify or supplement prestores insurance information;According to the insurance information that prestores after modify or supplement, the insurance notch information of client is obtained.
Further, client segmentation module includes:
Taxon, according to insurance notch information, to determine the major category where client;
Second information acquisition unit, to obtain the economic information of client;
Taxon also according to economic information, to determine subclass of the client in major category, and using subclass as Client's classification.
Further, client segmentation module further includes:
Second amending unit confirms instruction to receive the second of client, and confirms that instruction judges subclass according to second It is whether correct;If subclass is correct, using subclass as client's classification where client;If subclass is incorrect, client is received The second revision directive;Subclass is changed according to the second revision directive, using modified subclass as the client where client Classification.
Further, the second information acquisition unit is also obtaining the identity information of client;According to identity information, visitor is obtained The associated client at family;Obtain the insurance notch information of associated client;
Taxon also to according to client insurance notch information and associated client insurance notch information, determine client Client's classification at place.
Further, target recommended models are trained using deep learning algorithm, and insurance products recommendation apparatus further includes depth Study module, to use deep learning algorithm training objective recommended models, deep learning module to include:
Extraction unit, to extract the guarantor of the client characteristics of portions of client and corresponding purchase in the corresponding client of client's classification Dangerous product;
Unit is established, to using the client characteristics of portions of client as input parameter, portions of client corresponds to the insurance production of purchase Product are output parameter, establish training set and test set;
Training unit, to according to training set and test set, using deep learning algorithm training objective recommended models, until The recommendation accuracy rate of target recommended models is greater than or equal to the first default accuracy rate.
Further, insurance products recommendation apparatus further includes:
Product acquisition module, to obtain the insurance products of client's purchase;
Recommend accuracy rate module, to according to the insurance products of the insurance products to be recommended to client and client's purchase, meter Calculate the recommendation accuracy rate of target recommended models;
Comparing module recommends accuracy rate and the second default accuracy rate to compare;
Deep learning module also to when recommend accuracy rate be less than the second default accuracy rate when, again using deep learning algorithm The corresponding target recommended models of secondary trained client's classification.
In addition, the embodiment of the present invention also proposes a kind of computer readable storage medium, the computer readable storage medium On be stored with insurance products recommended program, following operation is realized when the insurance products recommended program is executed by processor:
Obtain the insurance notch information of client;
According to insurance notch information, client's classification where client is determined;
Corresponding target recommended models are determined according to client's classification;
Insurance notch information is inputted into target recommended models as input parameter, the insurance to be recommended to client is obtained and produces Product.
Further, when insurance products recommended program is executed by processor, the operation of the insurance notch information of client is obtained Including:
Obtain the identity information of client;
According to identity information, the insurance information that prestores of client is read;
It receives the first of client and confirms instruction, and confirm according to first and instruct the insurance information that judges to prestore whether correct and complete It is whole;
If the insurance information that prestores is correct and complete, according to the insurance information that prestores, the insurance notch information of client is obtained;
If the insurance information that prestores is incorrect or imperfect, the first revision directive of client is received;
It is prestored insurance information according to the first revision directive modify or supplement;
According to the insurance information that prestores after modify or supplement, the insurance notch information of client is obtained.
Further, when insurance products recommended program is executed by processor, according to insurance notch information, client place is determined Customer class it is other operation include:
According to insurance notch information, the major category where client is determined;
Obtain the economic information of client;
According to economic information, subclass of the client in major category is determined, and using subclass as client's classification.
Further, when insurance products recommended program is executed by processor, according to economic information, determine client in main classes After the operation of subclass in not, according to insurance information, the other operation of customer class where determining client further includes:
It receives the second of client and confirms instruction, and confirm that instruction judges whether subclass is correct according to second;
If subclass is correct, using subclass as client's classification where client;
If subclass is incorrect, the second revision directive of client is received;
Subclass is changed according to the second revision directive, using modified subclass as client's classification where client.
Further, when insurance products recommended program is executed by processor, according to insurance notch information, client place is determined Customer class it is other operation include:
Obtain the identity information of client;
According to identity information, the associated client of client is obtained;
Obtain the insurance notch information of associated client;
According to the insurance notch information of insurance the notch information and associated client of client, the customer class where client is determined Not.
Further, when insurance products recommended program is executed by processor, target recommended models use deep learning algorithm Training;
Operation using deep learning algorithm training objective recommended models includes:
Extract the insurance products of the client characteristics of portions of client and corresponding purchase in the corresponding client of client's classification;
Using the client characteristics of portions of client as input parameter, the insurance products that portions of client corresponds to purchase are output parameter, Establish training set and test set;
According to training set and test set, using deep learning algorithm training objective recommended models, until target recommended models Recommendation accuracy rate be greater than or equal to the first default accuracy rate.
Further, when insurance products recommended program is executed by processor, notch information will insured as input parameter Target recommended models are inputted, after obtaining the operation of the insurance products to be recommended to client, also execute following operation:
Obtain the insurance products of client's purchase;
According to the insurance products that the insurance products to be recommended to client and client buy, the recommendation of target recommended models is calculated Accuracy rate;
It compares and recommends accuracy rate and the second default accuracy rate;
When recommending accuracy rate to be less than the second default accuracy rate, client's classification is trained to correspond to again using deep learning algorithm Target recommended models.
It should be noted that herein, the terms "include", "comprise" or its any other variant are intended to non-row His property includes, so that process, method, article or system including a series of elements include not only those elements, and And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including this There is also other identical elements in the process of element, method, article or system.
The embodiments of the present invention are for illustration only, can not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on this understanding, technical scheme of the present invention substantially in other words does the prior art Going out the part of contribution can be expressed in the form of software products, which is stored in one as described above In storage medium (such as ROM/RAM, magnetic disc, CD), including some instructions use so that a station terminal equipment (can be mobile phone, Computer, server, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
It these are only the preferred embodiment of the present invention, be not intended to limit the scope of the invention, it is every to utilize this hair Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills Art field, is included within the scope of the present invention.

Claims (10)

1. a kind of insurance products recommend method, which is characterized in that the insurance products recommend method to include the following steps:
Obtain the insurance notch information of client;
According to the insurance notch information, client's classification where the client is determined;
Corresponding target recommended models are determined according to client's classification;
The target recommended models are inputted using the insurance notch information as input parameter, are obtained to be recommended to the client's Insurance products.
2. insurance products as described in claim 1 recommend method, which is characterized in that the insurance notch information for obtaining client The step of include:
Obtain the identity information of client;
According to the identity information, the insurance information that prestores of the client is read;
Receive the client first confirm instruction, and according to it is described first confirm instruction judge described in prestore insurance information whether It is correct and complete;
If the insurance information that prestores is correct and complete, according to the insurance information that prestores, the insurance notch of the client is obtained Information;
If the insurance information that prestores is incorrect or imperfect, the first revision directive of the client is received;
According to the insurance information that prestores described in the first revision directive modify or supplement;
According to the insurance information that prestores described in after modify or supplement, the insurance notch information of the client is obtained.
3. insurance products as described in claim 1 recommend method, which is characterized in that according to the insurance notch information, determine The other step of customer class where the client includes:
According to the insurance notch information, the major category where the client is determined;
Obtain the economic information of the client;
According to the economic information, subclass of the client in the major category is determined, and using the subclass as visitor Family classification.
4. insurance products as claimed in claim 3 recommend method, which is characterized in that according to the economic information, determine institute It is described according to the insurance information after the step of stating subclass of the client in the major category, determine the client place The other step of customer class further include:
It receives the second of the client and confirms instruction, and confirm that instruction judges whether the subclass is correct according to described second;
If the subclass is correct, using the subclass as client's classification where the client;
If the subclass is incorrect, the second revision directive of the client is received;
The subclass is changed according to second revision directive, using the modified subclass as where the client Client's classification.
5. insurance products as described in claim 1 recommend method, which is characterized in that according to the insurance notch information, determine The other step of customer class where the client includes:
Obtain the identity information of the client;
According to the identity information, the associated client of the client is obtained;
Obtain the insurance notch information of the associated client;
According to the insurance notch information of insurance the notch information and the associated client of the client, where determining the client Client's classification.
6. insurance products as described in claim 1 recommend method, which is characterized in that the target recommended models use depth Practise algorithm training;
Include using the deep learning algorithm training target recommended models:
Extract the insurance products of the client characteristics of portions of client and corresponding purchase in the corresponding client of client's classification;
Using the client characteristics of the portions of client as input parameter, the insurance products that the portions of client corresponds to purchase are that output is joined Number, establishes training set and test set;
According to the training set and the test set, the target recommended models are trained using deep learning algorithm, until described The recommendation accuracy rate of target recommended models is greater than or equal to the first default accuracy rate.
7. insurance products as described in claim 1 recommend method, which is characterized in that using the insurance notch information as defeated After the step of entering parameter and input the target recommended models, obtaining insurance products to be recommended to the client, the insurance Products Show method is further comprising the steps of:
Obtain the insurance products of client's purchase;
According to the insurance products that the insurance products to be recommended to the client and the client buy, calculates the target and recommend mould The recommendation accuracy rate of type;
Compare the recommendation accuracy rate and the second default accuracy rate;
When the recommendation accuracy rate is less than the second default accuracy rate, the client is trained using deep learning algorithm again The corresponding target recommended models of classification.
8. a kind of insurance products recommendation apparatus, which is characterized in that the insurance products recommendation apparatus includes:Memory, processor And it is stored in the computer program that can be run on the memory and on the processor, the computer program is by the place Manage the step of insurance products recommendation method as described in any one of claim 1 to 7 is realized when device executes.
9. a kind of insurance products recommendation apparatus, which is characterized in that the insurance products recommendation apparatus includes:
Data obtaining module, to obtain the insurance notch information of client;
Client segmentation module, according to the insurance notch information, to determine client's classification where the client;
Model acquisition module, to determine corresponding target recommended models according to client's classification;
Products Show module obtains to input the target recommended models using the insurance notch information as input parameter Insurance products to be recommended to the client.
10. a kind of computer readable storage medium, which is characterized in that be stored with insurance production on the computer readable storage medium Product recommended program is realized when the insurance products recommended program is executed by processor as described in any one of claim 1 to 7 Insurance products recommend the step of method.
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