CN108427993A - A kind of automatic repair method of equipment, device, medium and equipment - Google Patents

A kind of automatic repair method of equipment, device, medium and equipment Download PDF

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Publication number
CN108427993A
CN108427993A CN201810049907.5A CN201810049907A CN108427993A CN 108427993 A CN108427993 A CN 108427993A CN 201810049907 A CN201810049907 A CN 201810049907A CN 108427993 A CN108427993 A CN 108427993A
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Prior art keywords
equipment
fault code
automatic
status data
device status
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CN201810049907.5A
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CN108427993B (en
Inventor
赵仕军
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Qingdao Haier Technology Co Ltd
Haier Smart Home Co Ltd
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Haier Uplus Intelligent Technology Beijing Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C3/00Registering or indicating the condition or the working of machines or other apparatus, other than vehicles

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  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Operations Research (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Quality & Reliability (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Devices That Are Associated With Refrigeration Equipment (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Disclosed herein is a kind of automatic repair method of equipment, device, medium and equipment, the method to include:The equipment fault code that receiving sensor reports;Determine whether equipment fault code has corresponding device status data item, if so, obtaining device status data from the corresponding sensor of device status data item;Determine whether device status data meets the first automatic repairing condition, if so, executing the corresponding first automatic repair scheme of equipment fault code.The automatic repair of smart machine may be implemented in the present invention, shortens maintenance cycle, improves repair speed, reduces maintenance cost.

Description

A kind of automatic repair method of equipment, device, medium and equipment
Technical field
This application involves but be not limited to Internet technical field more particularly to a kind of automatic repair method of equipment, device, Jie Matter and equipment.
Background technology
General processing method after intelligent appliance device fails includes following two:
One, after user has found failure, the department after sale that phones repairs.Such processing method is long in time limit, and effect is poor.
Two, report server, user to be sent to and sell by forms such as App, short messages fault condition automatically by sensor Attendant afterwards, after-sale service personnel's on-site maintenance, the method checks that accuracy is low, and also needs on-site maintenance.
So needing a kind of scheme that can be overhauled automatically.
Invention content
In order to solve the above technical problem, the present invention provides a kind of automatic repair method of equipment, device, medium and equipment.
The automatic repair method of equipment provided by the invention, which is characterized in that including:
The equipment fault code that receiving sensor reports;
Determine whether equipment fault code has corresponding device status data item, if so, right from device status data item The sensor answered obtains device status data;
Determine whether device status data meets the first automatic repairing condition, if so, it is corresponding to execute equipment fault code First automatic repair scheme.
The automatic repair method of above equipment also has the characteristics that:
Method further includes:When determining that equipment fault code does not have corresponding device status data item, equipment fault code is determined Whether there is corresponding second automatic repair scheme, if so, executing the corresponding second automatic repair scheme of equipment fault code.
The automatic repair method of above equipment also has the characteristics that:
Equipment fault code be indicate cooling blower failure error code, device status data item be temperature of refrigerating chamber and/or Freezer temperature, the first automatic repairing condition are that temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber range and/or freezing chamber Temperature is more than preset standard freezer temperature range;
First automatic repair scheme is:Indicate that the heating device being located near cooling blower is heated.
The automatic repair method of above equipment also has the characteristics that:
Second automatic repair scheme is to enable standby electricity identical with the failure occurrence of equipment function that equipment fault code indicates Road.
Equipment automatic inspection device provided by the invention, including:
Receiving module, the equipment fault code reported for receiving sensor;
First determining module, for determining whether equipment fault code has corresponding device status data item;
Acquisition module, for the first determining module determine equipment fault code have corresponding device status data item when, Device status data is obtained from the corresponding sensor of device status data item;
Second determining module, for determining whether device status data meets the first automatic repairing condition;
First execution module, for determining that device status data meets the first automatic repairing condition in the second determining module When, it executes first and repairs the corresponding first automatic repair scheme of condition automatically.
Above equipment automatic inspection device also has the characteristics that:
Device further includes third determining module, corresponding for determining that equipment fault code does not have in the second determining module When device status data item, determine whether equipment fault code has corresponding second automatic repair scheme;
Second execution module, for determining that equipment fault code has the corresponding second automatic repairing side in third determining module When case, the corresponding second automatic repair scheme of equipment fault code is executed.
Above equipment automatic inspection device also has the characteristics that:
Equipment fault code be indicate cooling blower failure error code, device status data item be temperature of refrigerating chamber and/or Freezer temperature, the first automatic repairing condition are that temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber range and/or freezing chamber Temperature is more than preset standard freezer temperature range;
First automatic repair scheme is:Indicate that the heating device being located near cooling blower is heated.
Above equipment automatic inspection device also has the characteristics that:
Second automatic repair scheme is to enable standby electricity identical with the failure occurrence of equipment function that equipment fault code indicates Road.
It is stored with computer program on computer readable storage medium provided by the invention, when this program is executed by processor The step of realizing the above method.
Computer equipment provided by the invention, including memory, processor and storage are on a memory and can be in processor The step of computer program of upper operation, processor realizes the above method when executing above procedure.
The present invention may be implemented the automatic repair of smart machine, shorten maintenance cycle, improve repair speed, reduce repair at This.
Description of the drawings
The attached drawing for constituting the part of the present invention is used to provide further understanding of the present invention, schematic reality of the invention Example and its explanation are applied for explaining the present invention, is not constituted improper limitations of the present invention.In the accompanying drawings:
Fig. 1 is the flow chart of the automatic repair method of equipment in embodiment one;
Fig. 2 is exemplary refrigerator temperature monitoring figure;
Fig. 3 is the flow chart of the automatic repair method of equipment in embodiment two;
Fig. 4 is the structure chart of equipment automatic inspection device in embodiment one;
Fig. 5 is the structure chart of equipment automatic inspection device in embodiment two.
Specific implementation mode
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is A part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art The every other embodiment obtained without making creative work, shall fall within the protection scope of the present invention.It needs Illustrate, in the absence of conflict, the features in the embodiments and the embodiments of the present application mutually can be combined arbitrarily.
Fig. 1 is the flow chart of the automatic repair method of equipment in embodiment one, and the method includes:
Step 101, the equipment fault code that receiving sensor reports;
Step 102, determine whether equipment fault code has corresponding device status data item, if so, holding step 103;
Step 103, device status data is obtained from the corresponding sensor of device status data item;
Step 104, determine whether device status data meets the first automatic repairing condition, if so, executing step 105;
Step 105, the corresponding first automatic repair scheme of equipment fault code is executed.
This method realizes the automatic repair of smart machine, shortens maintenance cycle, improves repair speed, reduces maintenance cost.
It is exemplified below:
Equipment fault code be indicate cooling blower failure error code, device status data item be temperature of refrigerating chamber and/or Freezer temperature, the first automatic repairing condition are that temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber range (such as 12 degree) And/or freezer temperature is more than preset standard freezer temperature range (such as -15 degree).Cooling blower failure corresponding first is certainly Dynamic repair scheme is:Indicate that the heating device being located near cooling blower is heated.Refrigerator temperature monitoring figure as shown in Figure 2 In, horizontal axis indicates the time, and the time interval of each cell is 10 days, and the longitudinal axis indicates that ice the temperature inside the box, the first half indicate refrigeration The indoor temperature range of room, lower part indicate the temperature range of freezing chamber, the temperature instruction point generation identified with 50100d in figure Table wind turbine when detecting this temperature breaks down.
In this example, the characteristics of refrigerator indoor temperature can increase when cooling blower failure is utilized, pass through cooling blower therefore Barrier two parameters of code and refrigerator indoor temperature can more accurately determine that current failure freezes for cooling blower, use remote control Heating devices heat releases this failure, and failure can be released without repairman's repairing of visiting.
Fig. 3 is the flow chart of the automatic repair method of equipment in embodiment two, and the method includes:
Step 301, the equipment fault code that receiving sensor reports;
Step 302, determine whether equipment fault code has corresponding device status data item, if so, holding step 303; If not, executing step 306;
Step 303~305 are corresponding to step 303~305 in embodiment one identical, are not repeated to describe herein;
Step 306, determine whether equipment fault code has corresponding second automatic repair scheme, if so, executing step 307;
Step 307:Execute the corresponding second automatic repair scheme of equipment fault code.
Wherein, the second automatic repair scheme is that the failure occurrence of equipment function that enabling is indicated with equipment fault code is identical standby Use circuit.
It is exemplified below:
Equipment fault code is the error code for indicating display board and mainboard communication failure, this equipment fault code does not have corresponding Device status data item, but this equipment fault code has corresponding second automatic repair scheme.This second automatic repair scheme is Enable the spare communication circuit of display board and mainboard.
Embodiment three
Fig. 4 is the structure chart of equipment automatic inspection device in embodiment three, this equipment automatic inspection device includes:
Receiving module, the equipment fault code reported for receiving sensor;
First determining module, for determining whether equipment fault code has corresponding device status data item;
Acquisition module, for the first determining module determine equipment fault code have corresponding device status data item when, Device status data is obtained from the corresponding sensor of device status data item;
Second determining module, for determining whether device status data meets the first automatic repairing condition;
First execution module, for determining that device status data meets the first automatic repairing condition in the second determining module When, it executes first and repairs the corresponding first automatic repair scheme of condition automatically.
Equipment fault code be indicate cooling blower failure error code, device status data item be temperature of refrigerating chamber and/or Freezer temperature, the first automatic repairing condition are that temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber range and/or freezing chamber Temperature is more than preset standard freezer temperature range;First automatic repair scheme is:It indicates to be located at the heating near cooling blower Device is heated.
Example IV
Fig. 5 is the structure chart of equipment automatic inspection device in example IV, this equipment automatic inspection device is in addition to including reality It further includes third determining module and the second execution module to apply outside the module that equipment automatic inspection device includes in example three.
Third determining module, for determining that equipment fault code does not have corresponding equipment state number in the second determining module When according to item, determine whether equipment fault code has corresponding second automatic repair scheme;
Second execution module, for determining that equipment fault code has the corresponding second automatic repairing side in third determining module When case, the corresponding second automatic repair scheme of equipment fault code is executed.
Second automatic repair scheme is to enable standby electricity identical with the failure occurrence of equipment function that equipment fault code indicates Road.
Determine whether equipment fault code has corresponding device status data item, if so, right from device status data item The sensor answered obtains device status data;
Determine whether device status data meets the first automatic repairing condition, if so, it is corresponding to execute equipment fault code First automatic repair scheme.
The method further includes:When determining that equipment fault code does not have corresponding device status data item, equipment fault is determined Whether code has corresponding second automatic repair scheme, if so, executing the corresponding second automatic repair scheme of equipment fault code.
Equipment fault code be indicate cooling blower failure error code, device status data item be temperature of refrigerating chamber and/or Freezer temperature, the first automatic repairing condition are that temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber range and/or freezing chamber Temperature is more than preset standard freezer temperature range;
First automatic repair scheme is:Indicate that the heating device being located near cooling blower is heated.
Second automatic repair scheme is to enable standby electricity identical with the failure occurrence of equipment function that equipment fault code indicates Road.
Descriptions above can combine implementation individually or in various ways, and these variants all exist Within protection scope of the present invention.
It should be noted that term " first " in description and claims of this specification and above-mentioned attached drawing, " Two " etc. be for distinguishing similar object, without being used to describe specific sequence or precedence.It should be appreciated that using in this way Data can be interchanged in the appropriate case, so as to the embodiment of the present invention described herein can in addition to illustrating herein or Sequence other than those of description is implemented.
One of ordinary skill in the art will appreciate that all or part of step in the above method can be instructed by program Related hardware is completed, and program can be stored in computer readable storage medium, such as read-only memory, disk or CD.It can The all or part of step of selection of land, above-described embodiment can also be realized using one or more integrated circuits, correspondingly, above-mentioned The form that hardware may be used in each module/unit in embodiment is realized, can also be realized in the form of software function module. The present invention is not limited to the combinations of the hardware and software of any particular form.
It should be noted that herein, the terms "include", "comprise" or its any other variant are intended to non-row His property includes, so that article or equipment including a series of elements include not only those elements, but also includes not having There is the other element being expressly recited, or further includes for this article or the intrinsic element of equipment.Do not limiting more In the case of system, the element that is limited by sentence " including ... ", it is not excluded that including the element article or equipment in There is also other identical elements.
The above examples are only used to illustrate the technical scheme of the present invention and are not limiting, reference only to preferred embodiment to this hair It is bright to be described in detail.It will be understood by those of ordinary skill in the art that can modify to technical scheme of the present invention Or equivalent replacement should all cover the claim model in the present invention without departing from the spirit of the technical scheme of the invention and range In enclosing.

Claims (10)

1. a kind of automatic repair method of equipment, which is characterized in that including:
The equipment fault code that receiving sensor reports;
Determine whether the equipment fault code has corresponding device status data item, if so, from the device status data The corresponding sensor of item obtains device status data;
Determine whether the device status data meets the first automatic repairing condition, if so, it is right to execute the equipment fault code The the first automatic repair scheme answered.
2. the automatic repair method of equipment as described in claim 1, which is characterized in that
The method further includes:When determining that the equipment fault code does not have corresponding device status data item, set described in determination Whether standby error code has corresponding second automatic repair scheme, if so, executing the equipment fault code corresponding second certainly Dynamic repair scheme.
3. the automatic repair method of equipment as described in claim 1, which is characterized in that
The equipment fault code is the error code for indicating cooling blower failure, and the device status data item is temperature of refrigerating chamber And/or freezer temperature, the first automatic repairing condition are that the temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber model It encloses and/or freezer temperature is more than preset standard freezer temperature range;
The first automatic repair scheme is:Indicate that the heating device being located near the cooling blower is heated.
4. the automatic repair method of equipment as claimed in claim 2, which is characterized in that
The second automatic repair scheme is that the failure occurrence of equipment function that enabling is indicated with the equipment fault code is identical standby Use circuit.
5. a kind of equipment automatic inspection device, which is characterized in that including:
Receiving module, the equipment fault code reported for receiving sensor;
First determining module, for determining whether the equipment fault code has corresponding device status data item;
Acquisition module, for determining that the equipment fault code has corresponding device status data item in first determining module When, obtain device status data from the corresponding sensor of the device status data item;
Second determining module, for determining whether the device status data meets the first automatic repairing condition;
First execution module, for determining that the device status data meets the first automatic repairing condition in the second determining module When, it executes described first and repairs the corresponding first automatic repair scheme of condition automatically.
6. equipment automatic inspection device as claimed in claim 5, which is characterized in that
Described device further includes third determining module, for the second determining module determine the equipment fault code do not have pair When the device status data item answered, determine whether the equipment fault code has corresponding second automatic repair scheme;
Second execution module, for determining that the equipment fault code has corresponding second to repair automatically in the third determining module When reason scheme, the corresponding second automatic repair scheme of the equipment fault code is executed.
7. equipment automatic inspection device as claimed in claim 5, which is characterized in that
The equipment fault code is the error code for indicating cooling blower failure, and the device status data item is temperature of refrigerating chamber And/or freezer temperature, the first automatic repairing condition are that the temperature of refrigerating chamber is more than preset standard temperature of refrigerating chamber model It encloses and/or freezer temperature is more than preset standard freezer temperature range;
The first automatic repair scheme is:Indicate that the heating device being located near the cooling blower is heated.
8. equipment automatic inspection device as claimed in claim 6, which is characterized in that
The second automatic repair scheme is that the failure occurrence of equipment function that enabling is indicated with the equipment fault code is identical standby Use circuit.
9. a kind of computer readable storage medium, it is stored with computer program on the storage medium, described program is by processor The step of any one of Claims 1-4 the method is realized when execution.
10. a kind of computer equipment, which is characterized in that including memory, processor and be stored on the memory and can be The computer program run on the processor, the processor are realized any one in Claims 1-4 when executing described program The step of item the method.
CN201810049907.5A 2018-01-18 2018-01-18 Automatic equipment maintenance method, device, medium and equipment Active CN108427993B (en)

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Publication number Priority date Publication date Assignee Title
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US20100027582A1 (en) * 2008-07-29 2010-02-04 Welch Allyn. Inc. Cycle counting
CN102590662A (en) * 2012-02-02 2012-07-18 合肥美的荣事达电冰箱有限公司 Fault detecting method for refrigerator
CN103162378A (en) * 2011-12-19 2013-06-19 竞陆电子(昆山)有限公司 Automatic temperature alarming and notifying device
CN105222517A (en) * 2015-11-06 2016-01-06 合肥华凌股份有限公司 The control method of refrigerator, the control device of refrigerator and refrigerator
CN105955334A (en) * 2016-06-03 2016-09-21 南通纺都置业有限公司 Temperature controller
CN106091244A (en) * 2016-06-07 2016-11-09 珠海格力电器股份有限公司 The method and device of air-conditioning troubleshooting
CN106406184A (en) * 2016-11-15 2017-02-15 江西航同电气科技有限公司 Built-in wireless communication and automatic detection and alarm relay module
US20170262342A1 (en) * 2014-06-25 2017-09-14 SZ DJI Technology Co., Ltd Multimedia file repair methods and apparatus
CN107388721A (en) * 2017-06-30 2017-11-24 Tcl家用电器(合肥)有限公司 Fault repairing method, fault restoration device, refrigerator and the computer-readable recording medium of refrigerator air door
CN107472026A (en) * 2016-10-28 2017-12-15 宝沃汽车(中国)有限公司 Fault handling method, system and the vehicle of electromotor cooling system

Patent Citations (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20100027582A1 (en) * 2008-07-29 2010-02-04 Welch Allyn. Inc. Cycle counting
CN101549707A (en) * 2009-05-15 2009-10-07 奇瑞汽车股份有限公司 Automobile steering-by-wire redundancy and fault tolerance system and control method
CN103162378A (en) * 2011-12-19 2013-06-19 竞陆电子(昆山)有限公司 Automatic temperature alarming and notifying device
CN102590662A (en) * 2012-02-02 2012-07-18 合肥美的荣事达电冰箱有限公司 Fault detecting method for refrigerator
US20170262342A1 (en) * 2014-06-25 2017-09-14 SZ DJI Technology Co., Ltd Multimedia file repair methods and apparatus
CN105222517A (en) * 2015-11-06 2016-01-06 合肥华凌股份有限公司 The control method of refrigerator, the control device of refrigerator and refrigerator
CN105955334A (en) * 2016-06-03 2016-09-21 南通纺都置业有限公司 Temperature controller
CN106091244A (en) * 2016-06-07 2016-11-09 珠海格力电器股份有限公司 The method and device of air-conditioning troubleshooting
CN107472026A (en) * 2016-10-28 2017-12-15 宝沃汽车(中国)有限公司 Fault handling method, system and the vehicle of electromotor cooling system
CN106406184A (en) * 2016-11-15 2017-02-15 江西航同电气科技有限公司 Built-in wireless communication and automatic detection and alarm relay module
CN107388721A (en) * 2017-06-30 2017-11-24 Tcl家用电器(合肥)有限公司 Fault repairing method, fault restoration device, refrigerator and the computer-readable recording medium of refrigerator air door

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