CN108416448A - Air-conditioning service providing method, device, computer readable storage medium and equipment - Google Patents

Air-conditioning service providing method, device, computer readable storage medium and equipment Download PDF

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Publication number
CN108416448A
CN108416448A CN201810090403.8A CN201810090403A CN108416448A CN 108416448 A CN108416448 A CN 108416448A CN 201810090403 A CN201810090403 A CN 201810090403A CN 108416448 A CN108416448 A CN 108416448A
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China
Prior art keywords
air
conditioning
service
information
device data
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CN201810090403.8A
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Chinese (zh)
Inventor
王珂伟
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Haier Uplus Intelligent Technology Beijing Co Ltd
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Haier Uplus Intelligent Technology Beijing Co Ltd
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Priority to CN201810090403.8A priority Critical patent/CN108416448A/en
Publication of CN108416448A publication Critical patent/CN108416448A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Air Conditioning Control Device (AREA)

Abstract

The present invention provides a kind of air-conditioning service providing method, device, computer readable storage medium and computer equipments.It is related to technology of Internet of things;It solves the problems, such as not determining that air-conditioning safeguards opportunity.This method includes:Business middleware obtains the device data of air-conditioning from air-conditioning Service Process Server;Business middleware judges the service that air-conditioning currently needs according to device data, and the information of respective service is pushed to the associated user of air-conditioning.Technical solution provided by the invention is suitable for home appliance maintenance management, realizes the air conditioner intelligent management based on Internet of Things.

Description

Air-conditioning service providing method, device, computer readable storage medium and equipment
Technical field
The present invention relates to technology of Internet of things more particularly to a kind of air-conditioning service providing method, device, computer-readable storages Medium and computer equipment.
Background technology
Many users less take notice of the cleaning of air conditioner filter screen, some users will be empty when using air-conditioning equipment at present It adjusts to use and does not all clean filter screen for many years, or do not know that air conditioner filter screen also needs to be cleared up, lead to air conditioner filter screen It is covered with dust all over, influences the wind effect of air-conditioning.
It also has many consumers and knows that air-conditioning needs to carry out the cleaning of strainer, but the service condition of every household air-conditioning is all each It differs;So can not just calculate the specifically used duration of each air-conditioning, just do not know whether air conditioner filter screen really needs yet yet Cleaning.
To sum up, existing cleaning air conditioner can only rely on people and rely on feeling and simply observe judgement, and shortage one can be according to each A air-conditioning equipment operating condition confirms the platform answered scavenging period and reminded user, may cause really to need to clean When there is no clean, cleaned when need not cleaning, can not determine air-conditioning need carry out clean and maintenance opportunity.
Invention content
Present invention seek to address that problem as described above.
According to the first aspect of the invention, a kind of air-conditioning service providing method is provided, including:
Business middleware obtains the device data of air-conditioning from air-conditioning Service Process Server;
Business middleware judges the service that air-conditioning currently needs according to device data, and the information of respective service is pushed to sky Adjust associated user.
Preferably, device data includes the operation duration information of air-conditioning, and business middleware judges air-conditioning according to device data The service currently needed, the step of information of respective service is pushed to air-conditioning associated user include:
Business middleware extracts the operation duration of air-conditioning from device data;
When the operation duration of air-conditioning reaches the preset cleaning frequency, judgement air-conditioning is cleaned;
Cleaning prompting message is pushed to the associated user of air-conditioning.
Preferably, this method further includes:
The operation information that air-conditioning Service Process Server persistent collection air-conditioning is sent, operation information include at least following information Any one of or it is arbitrary multinomial:
Air-conditioning equipment working condition, air-conditioning equipment booting are reached the standard grade, and air-conditioning equipment shutdown is offline.
Preferably, the step of operation information of air-conditioning Service Process Server persistent collection air-conditioning transmission is specially:
Air-conditioning Service Process Server obtains the operation information that air-conditioning is sent via message desk, the operation letter that air-conditioning is sent Breath reaches message desk after being sent to device gateway by way of machine-to-machine communication.
Preferably, incidence relation is established between air-conditioning and at least one user's instant messaging account;
The step of information of respective service is pushed to air-conditioning associated user be specially:
Corresponding information on services is pushed to the associated user's instant messaging account of air-conditioning.
The present invention also provides a kind of air-conditioning service providing apparatus, including:
Data collection module, the device data for obtaining air-conditioning from air-conditioning Service Process Server;
Pushing module is serviced, the service for currently being needed according to device data judgement air-conditioning, by the information of respective service Push to the associated user of air-conditioning.
The present invention also provides a kind of computer readable storage medium, computer program, program are stored on storage medium The step of above method is realized when being executed by processor.
The present invention also provides a kind of computer equipment, including memory, processor and storage are on a memory and can be The step of computer program run on processor, processor realizes the above method when executing program.
The present invention provides a kind of air-conditioning service providing method, device, computer readable storage medium and computer equipment, The device data for obtaining air-conditioning from air-conditioning Service Process Server by business middleware, then judges air-conditioning according to device data The information of respective service is pushed to the associated user of air-conditioning by the service currently needed.Realize the air-conditioning intelligence based on Internet of Things It can manage, solve the problems, such as not determining that air-conditioning safeguards opportunity, save a large amount of manpower and materials.
Being described below for exemplary embodiment is read with reference to the drawings, other property features of the invention and advantage will It is apparent from.
Description of the drawings
It is incorporated into specification and the attached drawing of a part for constitution instruction shows the embodiment of the present invention, and with Principle for explaining the present invention together is described.In the drawings, similar reference numeral is for indicating similar element.Under Attached drawing in the description of face is some embodiments of the present invention, rather than whole embodiments.Those of ordinary skill in the art are come It says, it without creative efforts, can be obtain other attached drawings according to these attached drawings.
Fig. 1 schematically illustrates a kind of flow of air-conditioning service providing method of the offer of the embodiment of the present invention one;
Fig. 2 schematically illustrates a kind of structure of air-conditioning service providing apparatus of the offer of the embodiment of the present invention two.
Specific implementation mode
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is A part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art The every other embodiment obtained without making creative work, shall fall within the protection scope of the present invention.It needs Illustrate, in the absence of conflict, the features in the embodiments and the embodiments of the present application mutually can be combined arbitrarily.
Many air-conditioning equipments are all the random cleaning of user oneself or carry out judging whether to need above sense organ clear at present It washes, to blindness judge, may result in really needing carrying out when need not cleaning there is no cleaning when cleaning Cleaning, in turn result in due to the time calculate it is inaccurate caused by the wastings of resources such as manpower, financial resources.
To solve the above-mentioned problems, the embodiment provides a kind of air-conditioning service providing method, device, computers Whether readable storage medium storing program for executing and computer equipment, the accurate solution for counting air-conditioning and using duration, need cleaning to filter in air-conditioning Netcom crosses the means such as APP and feeds back to user, and filter gauze cleaning or self-cleaning are carried out to indicate that user contacts customer service after-sales staff.
First in conjunction with attached drawing, the embodiment of the present invention one is illustrated.
An embodiment of the present invention provides a kind of air-conditioning service providing methods, provide this method and complete to maintenances such as cleaning air conditioners The flow that the opportunity of service is judged is as shown in Figure 1, include:
Step 101 establishes incidence relation between air-conditioning and at least one user;
In this step, air-conditioning and user are bound, establish incidence relation, it specifically can be by by the MAC Address of air-conditioning Etc. unique marks information and user (such as applying APP accounts) be associated.It preferably, can be in air-conditioning and at least one user Incidence relation is established between instant messaging account, since instant messaging has real-time using the push of universal and message, is contributed to User has timely understood the required service state of air-conditioning.
Step 102, air-conditioning real-time report air-conditioning state to device gateway;
Air-conditioning is after distribution success, as long as after starting of air conditioner networking, equipment can report operation information to facility network in real time The information such as pass, operation information include air-conditioning equipment working condition, and air-conditioning equipment booting is reached the standard grade, and air-conditioning equipment shutdown is offline.
Further, other relevant information reportings of operation can also be arrived device gateway by air-conditioning, such as booting observed temperature, Target temperature, the time etc. that target temperature is reached by booting observed temperature, in order to carry out sentencing to running state of air conditioner comprehensively It is disconnected.
The operation information of air-conditioning is sent to M2M by step 103, device gateway;
In this step, after device gateway receives the letter operation breath that air-conditioning reports, which can be sent to M2M.
The operation information of air-conditioning is pushed to big data message desk by step 104, M2M;
In this step, the operation information of air-conditioning is pushed to message desk by M2M.
Step 105, air-conditioning Service Process Server subscribe to facility information from big data message desk;
In this step, air-conditioning service server can subscribe to the operation information of the air-conditioning from message desk, be obtained from message desk After getting the operation information that air-conditioning reports, business processing is carried out, the operation information set for collecting obtained a period of time is obtained To the device data of the air-conditioning.It such as, can be with the operation duration of computing device by the information such as the reaching the standard grade of air-conditioning, offline.
Step 106, business middleware obtain the device data of air-conditioning from air-conditioning Service Process Server;
In this step, business middleware obtains device data from air-conditioning Service Process Server.
The service that step 107, business middleware are currently needed according to device data judgement air-conditioning, by the information of respective service Push to the associated user of air-conditioning;
In this step, business middleware extracts the operation duration of air-conditioning from device data, then according to the rule of setting Judge whether the strainer of equipment needs to clean.When the operation duration of air-conditioning reaches the preset cleaning frequency, judgement air-conditioning needs It is cleaned, cleaning prompting message is pushed to the associated user of air-conditioning.
Specific decision rule can be according to the factors flexible configuration such as use environment, such as their location air quality, air-conditioning man Make interior space air quality etc..
When being pushed into row information, corresponding information on services can be pushed to the associated user's instant messaging account of air-conditioning.
Instant messaging (IM) platform receives the push request of business middleware, gives service information pushing to client end AP P, uses Family can intuitively see the information on services from APP, to know how long air-conditioning equipment has added up booting work, strainer The information such as whether clean.
Below in conjunction with the accompanying drawings, the embodiment of the present invention two is illustrated.
An embodiment of the present invention provides a kind of air-conditioning service providing apparatus, and structure is as shown in Fig. 2, include:
Data collection module 201, the device data for obtaining air-conditioning from air-conditioning Service Process Server;
Pushing module 202 is serviced, the service for currently being needed according to device data judgement air-conditioning, by the letter of respective service Breath pushes to the associated user of air-conditioning.
Device data includes the operation duration information of air-conditioning, and service pushing module 202 is specifically used for carrying from device data The operation duration for taking air-conditioning, when the operation duration of air-conditioning reaches the preset cleaning frequency, judgement air-conditioning is cleaned;
Cleaning prompting message is pushed to the associated user of air-conditioning.
Preferably, the operation information that air-conditioning Service Process Server persistent collection air-conditioning is sent, operation information include at least Any one of following information is arbitrary multinomial:
Air-conditioning equipment working condition, air-conditioning equipment booting are reached the standard grade, and air-conditioning equipment shutdown is offline.
Specifically, air-conditioning Service Process Server obtains the operation information that air-conditioning is sent via message desk, air-conditioning is sent Operation information message desk is reached by way of machine-to-machine communication after being sent to device gateway.
Incidence relation is established between air-conditioning and at least one user's instant messaging account;
The step of information of respective service is pushed to air-conditioning associated user be specially:
Corresponding information on services is pushed to the associated user's instant messaging account of air-conditioning.
Above-mentioned air-conditioning service providing apparatus can be realized in the form of middleware, according to practical application request, to the more of air-conditioning Aspect provides corresponding business.Such as based on use duration determine a need for cleaning business middleware, be based on refrigerating efficiency Judge the whether enough business middlewares etc. of refrigeration dose.
The embodiment of the present invention additionally provides a kind of computer readable storage medium, and computer journey is stored on storage medium Sequence realizes some or all of the air-conditioning service providing method that the embodiment of the present invention one provides step when program is executed by processor Suddenly.
The embodiment of the present invention additionally provides a kind of computer equipment, including memory, processor and storage are on a memory And the computer program that can be run on a processor, processor realize the air-ventilating garments that the embodiment of the present invention one provides when executing program Some or all of providing method of being engaged in step.
The embodiment provides a kind of air-conditioning service providing method, device, computer readable storage medium and meters Machine equipment is calculated, the device data of air-conditioning is obtained from air-conditioning Service Process Server by business middleware, then according to number of devices According to the service that judgement air-conditioning currently needs, the information of respective service is pushed into the associated user of air-conditioning.It realizes and is based on Internet of Things The air conditioner intelligent management of net carries out big data calculating by the operation information that air-conditioning reports, passes through business middleware computing device Operation duration, and then preset rule is combined to judge whether air-conditioning needs progress filter gauze cleaning has thoroughly been broken away from and existing has needed people Work blindly judgement predicament, can accurately judge whether air conditioner filter screen needs to clean, and solving can not determine that air-conditioning safeguards opportunity The problem of, save a large amount of manpower and materials.
Descriptions above can combine implementation individually or in various ways, and these variants all exist Within protection scope of the present invention.
Finally it should be noted that:The above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations.Although Present invention has been described in detail with reference to the aforementioned embodiments, it will be understood by those of ordinary skill in the art that:It still may be used With technical scheme described in the above embodiments is modified or equivalent replacement of some of the technical features; And these modifications or replacements, various embodiments of the present invention technical solution that it does not separate the essence of the corresponding technical solution spirit and Range.

Claims (8)

1. a kind of air-conditioning service providing method, including:
Business middleware obtains the device data of air-conditioning from air-conditioning Service Process Server;
The business middleware judges the service that the air-conditioning currently needs according to the device data, by the information of respective service Push to the associated user of the air-conditioning.
2. air-conditioning service providing method according to claim 1, the device data include the operation duration of the air-conditioning Information, the business middleware judge the service that the air-conditioning currently needs according to the device data, by the letter of respective service Breath pushes to the step of air-conditioning associated user and includes:
The business middleware extracts the operation duration of the air-conditioning from the device data;
When the operation duration of the air-conditioning reaches the preset cleaning frequency, judge that the air-conditioning is cleaned;
Cleaning prompting message is pushed to the associated user of the air-conditioning.
3. air-conditioning service providing method according to claim 1, this method further include:
The operation information that air-conditioning described in the air-conditioning Service Process Server persistent collection is sent, the operation information include at least Any one of following information is arbitrary multinomial:
Air-conditioning equipment working condition, air-conditioning equipment booting are reached the standard grade, and air-conditioning equipment shutdown is offline.
4. air-conditioning service providing method according to claim 3, described in the air-conditioning Service Process Server persistent collection Air-conditioning send operation information the step of be specially:
The air-conditioning Service Process Server obtains the operation information that the air-conditioning is sent via message desk, and the air-conditioning is sent Operation information the message desk is reached by way of machine-to-machine communication after being sent to device gateway.
5. air-conditioning service providing method according to claim 4,
Incidence relation is established between the air-conditioning and at least one user's instant messaging account;
The step of information of respective service is pushed to the air-conditioning associated user be specially:
Corresponding information on services is pushed to the associated user's instant messaging account of the air-conditioning.
6. a kind of air-conditioning service providing apparatus, including:
Data collection module, the device data for obtaining air-conditioning from air-conditioning Service Process Server;
Pushing module is serviced, for judging service that the air-conditioning currently needs according to the device data, by respective service Information pushes to the associated user of the air-conditioning.
7. a kind of computer readable storage medium, it is stored with computer program on the storage medium, described program is by processor The step of any one of claim 1 to 5 the method is realized when execution.
8. a kind of computer equipment, which is characterized in that including memory, processor and be stored on the memory and can be in institute The computer program run on processor is stated, the processor realizes any one of claim 1 to 5 when executing described program The step of the method.
CN201810090403.8A 2018-01-30 2018-01-30 Air-conditioning service providing method, device, computer readable storage medium and equipment Pending CN108416448A (en)

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Application Number Priority Date Filing Date Title
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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110135865A (en) * 2019-05-17 2019-08-16 浙江和也健康科技有限公司 A kind of mattress post-sale support system and method
CN110345602A (en) * 2019-07-15 2019-10-18 珠海格力电器股份有限公司 Air-conditioning maintenance method, device, computer equipment and storage medium
CN111123720A (en) * 2019-12-11 2020-05-08 海尔优家智能科技(北京)有限公司 Equipment self-cleaning reminding method, system and server

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Publication number Priority date Publication date Assignee Title
CN102095232A (en) * 2009-12-14 2011-06-15 珠海格力电器股份有限公司 Air conditioner with filter screen cleaning prompt function and filter screen cleaning prompt method thereof
CN103994559A (en) * 2014-05-16 2014-08-20 广东志高空调有限公司 Air conditioner capable of being detected automatically and prompting user to clean filter screen and prompt method thereof
CN104180474A (en) * 2014-07-30 2014-12-03 珠海格力电器股份有限公司 Method and device for controlling new fan filter screen use time as well as new fan system
CN105049492A (en) * 2015-06-29 2015-11-11 深圳市斯远电子技术有限公司 Intelligent air purifier management method, background server, terminal device and intelligent air purifier management system

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102095232A (en) * 2009-12-14 2011-06-15 珠海格力电器股份有限公司 Air conditioner with filter screen cleaning prompt function and filter screen cleaning prompt method thereof
CN103994559A (en) * 2014-05-16 2014-08-20 广东志高空调有限公司 Air conditioner capable of being detected automatically and prompting user to clean filter screen and prompt method thereof
CN104180474A (en) * 2014-07-30 2014-12-03 珠海格力电器股份有限公司 Method and device for controlling new fan filter screen use time as well as new fan system
CN105049492A (en) * 2015-06-29 2015-11-11 深圳市斯远电子技术有限公司 Intelligent air purifier management method, background server, terminal device and intelligent air purifier management system

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110135865A (en) * 2019-05-17 2019-08-16 浙江和也健康科技有限公司 A kind of mattress post-sale support system and method
CN110345602A (en) * 2019-07-15 2019-10-18 珠海格力电器股份有限公司 Air-conditioning maintenance method, device, computer equipment and storage medium
CN111123720A (en) * 2019-12-11 2020-05-08 海尔优家智能科技(北京)有限公司 Equipment self-cleaning reminding method, system and server
CN111123720B (en) * 2019-12-11 2023-12-19 海尔优家智能科技(北京)有限公司 Equipment self-cleaning reminding method, system and server

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Application publication date: 20180817