CN108400933A - A kind of method and device for realizing intelligent communication based on semantic understanding and knowledge mapping - Google Patents
A kind of method and device for realizing intelligent communication based on semantic understanding and knowledge mapping Download PDFInfo
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- CN108400933A CN108400933A CN201810235897.4A CN201810235897A CN108400933A CN 108400933 A CN108400933 A CN 108400933A CN 201810235897 A CN201810235897 A CN 201810235897A CN 108400933 A CN108400933 A CN 108400933A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/36—Creation of semantic tools, e.g. ontology or thesauri
- G06F16/374—Thesaurus
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/046—Interoperability with other network applications or services
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- Computer Networks & Wireless Communication (AREA)
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Abstract
The invention discloses a kind of methods for realizing intelligent communication based on semantic understanding and knowledge mapping, include the following steps：S1, the knowledge mapping database for establishing user；S2, communication request is received as user, and when user does not receive the communication request, user authorizes communication robot to receive communication request and communicates.The invention also discloses the devices that intelligent communication is realized based on semantic understanding and knowledge mapping.Instant messaging, semantic understanding and knowledge mapping are effectively combined by technical scheme of the present invention, traditional communication modes can not only be met, it can also realize that user is not online or is inconvenient in the case of communicating, it is communicated by communication robot, it can be more convenient and efficiently be communicated, knowledge based collection of illustrative plates and semantic understanding can be with the approximate correct response messages of intelligent Matching, it makes communication modes more convenient, promotes communication experience.
Description
Technical field
The invention belongs to fields of communication technology, and in particular to one kind realizing intelligent communication based on semantic understanding and knowledge mapping
Method and device.
Background technology
Existing communication modes be based on both sides it is all online in the case of, can achieve the purpose that communication exchange, exist with
Lower disadvantage：1, both sides must establish connection and can just start to link up simultaneously；2, it is limited by personal knowledge level, Content of communciation can not
Extension extends；3., if there is other things intervene in the case of, can not accomplish to reply immediately；4, effectively it cannot filter or handle
Non-emergent information, non-emergent information refer to that with delay disposal or can be not required to affairs to be processed, and information channel includes short
Letter, phone, audio/video call etc.；5, it cannot accomplish quick autonomous learning and abundant personal knowledge field.
Invention content
In order to solve the above problem of the existing technology, present invention aims at provide one kind based on semantic understanding and know
Know the method and device that collection of illustrative plates realizes intelligent communication.
The technical solution adopted in the present invention is：A kind of side realizing intelligent communication based on semantic understanding and knowledge mapping
Method, which is characterized in that include the following steps：
S1, the knowledge mapping database for establishing user；
S2, communication request is received as user, and when user does not receive the communication request, user authorizes communication robot to connect
Communication request is received to be communicated.
Further, the step S1 specifically includes following procedure：User passes through the personal information of oneself and knowledge base
The mode of long-term typing, beyond the clouds server establish the knowledge mapping database of oneself.
Further, the step S1 further includes following procedure：Actively search is related to user knowledge base for cloud server
Knowledge, the knowledge classification that searches is arranged and is integrated, and is updated in the knowledge mapping database of user.
Further, the step S2 specifically includes following procedure：After communication robot receives communication request, according to request
Information analysis goes out the information of communication initiator's needs, and searches out response in the knowledge mapping database of user according to the information
Information is sent to communication initiator.
Further, the step S2 further includes following procedure：When communication robot can not be in the knowledge mapping number of user
When according to searching out response message in library, communication robot can search for public repository from platform database in turn, obtain corresponding
Response message, send that information to communication initiator, and simultaneously automatically update the information into knowledge mapping database.
The invention also discloses a kind of devices for realizing intelligent communication based on semantic understanding and knowledge mapping, including：
Cloud server, the knowledge mapping database for establishing and storing user；
User terminal, for initiating or receiving communication request, when receiving communication request but user does not receive the communication request
When, user authorizes communication robot to receive communication request and communicates.
Further, the user terminal includes：Data inputting module is used for the personal information data and knowledge of typing user
Library data, and the data of typing are sent to cloud server to establish the knowledge mapping database of user.
Further, the cloud server includes：First search module is related to user knowledge base for actively searching for
Knowledge, the knowledge classification that searches is arranged and is integrated, and is updated in the knowledge mapping database of user.
Further, the user terminal further includes：Communication robot, for receiving communication request, according to solicited message point
The information that communication initiator needs is precipitated, and response message is searched out in the knowledge mapping database of user according to the information,
It is sent to communication initiator.
Further, the user terminal further includes：Second search module, for can not knowing in user when communication robot
When searching out response message in knowledge spectrum data library, public repository is searched for from platform database, obtains corresponding response letter
Breath, sends that information to communication initiator, and simultaneously automatically update the information into knowledge mapping database.
User is by the personal information of oneself and knowledge base by way of long-term typing, and server establishes oneself beyond the clouds
Knowledge mapping database, cloud server actively search for the relevant knowledge of user knowledge base by self-teaching algorithm, by dividing
Class, which arranges, to be integrated, to realize the personal knowledge base for enriching user；Wherein, knowledge mapping database is mixed based on chart database
Close memory technology, by all data by entity-relation-when m- attribute in the form of, realize extensive architectonic structuring number
According to storage.Meanwhile it in conjunction with semantic retrieval and inference engine, realizing the complicated semantic search of natural language understanding, more accurately managing
Solution dialogue is intended to.Wherein, mixing memory technology includes chart database, column storage, full-text index and document library；Semantic retrieval is
Entity recognition, full-text search and subgraph match, which are carried out, based on NLP technologies and knowledge mapping technology realizes answering based on natural language
Miscellaneous semantic search；Inference engine is realized automatic long-chain reasoning, intention assessment, causality analysis in conjunction with domain knowledge and is passed through simultaneously
Study allows engine more to understand field.
Specifically, such as user A and user B, established in server has the knowledge mapping number of oneself beyond the clouds
According to library.It is communicated to connect if user's A requests are established with user B, if in the case where user B does not receive request, user B can be awarded
It weighs the communication robot of oneself to communicate with user A, the letter that the communication robot of user B can be sended over according to user A
Breath analyzes the information that user A needs, intelligent search goes out from the knowledge mapping database of user B by semantic understanding algorithm
Response message is sent to user A, and user A is allowed to carry out Effective Dialogue in the case of unaware.
When the information that user A is sent, the communication robot of user B can not find matching in knowledge spectrum data library
When answer, the communication robot of user B can search for public repository from platform database in turn, on the one hand answer user A, and one
The response message is automatically added in the knowledge mapping database of user B by aspect, achievees the effect that self-teaching.
User can also authorize the information such as shared address list, wechat or QQ friends, friend's opening relationships with understanding.With
Family can record process in communication process, generate and can be preserved with the communication channel of intelligent AC or shared the
Tripartite's platform allows more people to participate in carrying out communication exchange.As gone out the content share of recording after the completion of recording, other users can
To establish communication with it by opening the content shared.
Beneficial effects of the present invention are：Technical scheme of the present invention is effectively by instant messaging, semantic understanding and knowledge
Collection of illustrative plates is combined, and can not only meet traditional communication modes, can also realize that user is not online or is inconvenient to communicate
In the case of, it is communicated by communication robot, can be more convenient and efficiently be communicated, knowledge based collection of illustrative plates and semanteme
Understand, communication modes can be made more convenient, promote communication experience with the approximate correct response message of intelligent Matching.
Description of the drawings
Fig. 1 is the system principle diagram for the device that intelligent communication is realized based on semantic understanding and knowledge mapping.
Specific implementation mode
Below in conjunction with the accompanying drawings and specific embodiment does further explaination to the present invention.
Embodiment 1：
A method of intelligent communication is realized based on semantic understanding and knowledge mapping, is included the following steps：
S1, the knowledge mapping database for establishing user；
S2, communication request is received as user, and when user does not receive the communication request, user authorizes communication robot to connect
Communication request is received to be communicated.
In one embodiment, the step S1 specifically includes following procedure：User is by oneself personal information and knowledge
Library is by way of long-term typing, and server establishes the knowledge mapping database of oneself beyond the clouds.
In one embodiment, the step S1 further includes following procedure：Cloud server is actively searched for and user knowledge
The relevant knowledge in library arranges the knowledge classification searched and integrates, and is updated in the knowledge mapping database of user.
In one embodiment, the step S2 specifically includes following procedure：After communication robot receives communication request, root
The information of communication initiator's needs is analyzed according to solicited message, and is searched in the knowledge mapping database of user according to the information
Go out response message, is sent to communication initiator.
In one embodiment, the step S2 further includes following procedure：When communication robot can not be in the knowledge of user
When searching out response message in spectrum data library, communication robot can search for public repository from platform database in turn, obtain
Corresponding response message is obtained, sends that information to communication initiator, and simultaneously automatically update the information to knowledge mapping number
According in library.
As shown in Figure 1, the invention also discloses a kind of device for realizing intelligent communication based on semantic understanding and knowledge mapping,
Including：
Cloud server, the knowledge mapping database for establishing and storing user；
User terminal, for initiating or receiving communication request, when receiving communication request but user does not receive the communication request
When, user authorizes communication robot to receive communication request and communicates.
In one embodiment, the user terminal includes：Data inputting module is used for the personal information data of typing user
With knowledge base data, and the data of typing are sent to cloud server to establish the knowledge mapping database of user.
In one embodiment, the cloud server includes：First search module, for actively search and user knowledge
The relevant knowledge in library arranges the knowledge classification searched and integrates, and is updated in the knowledge mapping database of user.
In one embodiment, the user terminal further includes：Communication robot, for receiving communication request, according to request
Information analysis goes out the information of communication initiator's needs, and searches out response in the knowledge mapping database of user according to the information
Information is sent to communication initiator.
In one embodiment, the user terminal further includes：Second search module, for when communication robot can not with
When searching out response message in the knowledge mapping database at family, public repository is searched for from platform database, is obtained corresponding
Response message sends that information to communication initiator, and simultaneously automatically updates the information into knowledge mapping database.
User is by the personal information of oneself and knowledge base by way of long-term typing, and server establishes oneself beyond the clouds
Knowledge mapping database, cloud server actively search for the relevant knowledge of user knowledge base by self-teaching algorithm, by dividing
Class, which arranges, to be integrated, to realize the personal knowledge base for enriching user；Wherein, knowledge mapping database is mixed based on chart database
Close memory technology, by all data by entity-relation-when m- attribute in the form of, realize extensive architectonic structuring number
According to storage.Meanwhile it in conjunction with semantic retrieval and inference engine, realizing the complicated semantic search of natural language understanding, more accurately managing
Solution dialogue is intended to.Wherein, mixing memory technology includes chart database, column storage, full-text index and document library；Semantic retrieval is
Entity recognition, full-text search and subgraph match, which are carried out, based on NLP technologies and knowledge mapping technology realizes answering based on natural language
Miscellaneous semantic search；Inference engine is realized automatic long-chain reasoning, intention assessment, causality analysis in conjunction with domain knowledge and is passed through simultaneously
Study allows engine more to understand field.
Specifically, such as user A and user B, established in server has the knowledge mapping number of oneself beyond the clouds
According to library.It is communicated to connect if user's A requests are established with user B, if in the case where user B does not receive request, user B can be awarded
It weighs the communication robot of oneself to communicate with user A, the letter that the communication robot of user B can be sended over according to user A
Breath analyzes the information that user A needs, intelligent search goes out from the knowledge mapping database of user B by semantic understanding algorithm
Response message is sent to user A, and user A is allowed to carry out Effective Dialogue in the case of unaware.
When the information that user A is sent, the communication robot of user B can not find matching in knowledge spectrum data library
When answer, the communication robot of user B can search for public repository from platform database in turn, on the one hand answer user A, and one
The response message is automatically added in the knowledge mapping database of user B by aspect, achievees the effect that self-teaching.
User can also authorize the information such as shared address list, wechat or QQ friends, friend's opening relationships with understanding.With
Family can record process in communication process, generate and can be preserved with the communication channel of intelligent AC or shared the
Tripartite's platform allows more people to participate in carrying out communication exchange.As gone out the content share of recording after the completion of recording, other users can
To establish communication with it by opening the content shared.
The present invention is not limited to above-mentioned optional embodiment, anyone can show that other are each under the inspiration of the present invention
The product of kind form.Above-mentioned specific implementation mode should not be understood the limitation of pairs of protection scope of the present invention, protection of the invention
Range should be subject to be defined in claims, and specification can be used for interpreting the claims.
Claims (10)
1. a kind of method for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that include the following steps：
S1, the knowledge mapping database for establishing user；
S2, communication request is received as user, and when user does not receive the communication request, it is logical that user authorizes communication robot to receive
News request is communicated.
2. the method according to claim 1 for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that
The step S1 specifically includes following procedure：User by the personal information of oneself and knowledge base by way of long-term typing,
Cloud server establishes the knowledge mapping database of oneself.
3. the method according to claim 2 for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that
The step S1 further includes following procedure：Cloud server is actively searched for and the relevant knowledge of user knowledge base, to what is searched
Knowledge classification, which arranges, to be integrated, and is updated in the knowledge mapping database of user.
4. the method according to claim 1 for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that
The step S2 specifically includes following procedure：After communication robot receives communication request, communication hair is analyzed according to solicited message
The information just needed is played, and response message is searched out in the knowledge mapping database of user according to the information, is sent to communication
Initiator.
5. the method according to claim 4 for realizing intelligent communication based on semantic understanding and knowledge mapping, it is characterised in that：
The step S2 further includes following procedure：When communication robot can not search out response letter in the knowledge mapping database of user
When breath, communication robot can search for public repository from platform database in turn, obtain corresponding response message, by the information
It is sent to communication initiator, and simultaneously automatically updates the information into knowledge mapping database.
6. a kind of device for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that including：
Cloud server, the knowledge mapping database for establishing and storing user；
User terminal, when receiving communication request but user does not receive the communication request, is used for initiating or receiving communication request
Family authorizes communication robot to receive communication request and is communicated.
7. the device according to claim 6 for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that
The user terminal includes：Data inputting module is used for the personal information data and knowledge base data of typing user, and by typing
Data are sent to cloud server to establish the knowledge mapping database of user.
8. the device according to claim 7 for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that
The cloud server includes：First search module, for actively search and the relevant knowledge of user knowledge base, to what is searched
Knowledge classification, which arranges, to be integrated, and is updated in the knowledge mapping database of user.
9. the device according to claim 6 for realizing intelligent communication based on semantic understanding and knowledge mapping, which is characterized in that
The user terminal further includes：Communication robot analyzes communication initiator's needs for receiving communication request according to solicited message
Information, and response message is searched out in the knowledge mapping database of user according to the information, is sent to communication initiator.
10. the device according to claim 9 for being realized intelligent communication based on semantic understanding and knowledge mapping, feature are existed
In the user terminal further includes：Second search module is used for when communication robot can not be in the knowledge mapping database of user
When searching out response message, public repository is searched for from platform database, obtains corresponding response message, which is sent
To communication initiator, and the information is automatically updated into knowledge mapping database simultaneously.
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| CN201810235897.4A CN108400933A (en) | 2018-03-21 | 2018-03-21 | A kind of method and device for realizing intelligent communication based on semantic understanding and knowledge mapping |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109710618A (en) * | 2018-12-29 | 2019-05-03 | 北京航天云路有限公司 | The mixing storage method and system of knowledge mapping data relationship separation |
| CN110457488A (en) * | 2019-08-10 | 2019-11-15 | 海南大学 | Content transmission modeling and processing Optimization Mechanism based on data map, Information Atlas and knowledge mapping |
| CN111104504A (en) * | 2019-12-25 | 2020-05-05 | 天津中科智能识别产业技术研究院有限公司 | Natural language processing and knowledge graph based dialogue method |
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