CN108364145B - Information determination method and device - Google Patents

Information determination method and device Download PDF

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CN108364145B
CN108364145B CN201710061825.8A CN201710061825A CN108364145B CN 108364145 B CN108364145 B CN 108364145B CN 201710061825 A CN201710061825 A CN 201710061825A CN 108364145 B CN108364145 B CN 108364145B
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distribution
unit time
time interval
efficiency
personnel
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CN108364145A (en
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刘浪
徐明泉
黄绍建
咸珂
车亚强
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Beijing Xingxuan Technology Co Ltd
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Beijing Xingxuan Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group

Abstract

The embodiment of the invention provides an information determination method and device. The method comprises the following steps: acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals; selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business on the basis of the first business distribution performance attributes corresponding to the unit time intervals; acquiring a first service class distribution amount of a future unit time period; and determining first business class personnel configuration information according to the maximum safety efficiency of the first business class and the first business class distribution amount. The technical scheme provided by the embodiment of the invention realizes the purpose of reducing the logistics labor cost to the maximum extent while ensuring the distribution quality; compared with the prior art, the accuracy of the personnel configuration information pre-estimation is improved.

Description

Information determination method and device
Technical Field
The invention relates to the technical field of computers, in particular to an information determination method and device.
Background
The development of online To Offline (O2O for short) has promoted the development of takeaway field and logistics field, and more people choose To purchase goods through network ordering. The O2O platform needs to configure a corresponding number of logistics service personnel (also called knight, hereinafter collectively referred to as knight for convenience) to deliver the ordered item to the designated address based on the delivery volume of the current time period.
Currently, the number of knight allocation is usually estimated empirically by the worker. The manual estimation has the following problems: if the estimated number of the used knight persons is too large, the personnel distribution efficiency is too low, and the cost is wasted; if the estimated number of used knight persons is too low, the overall performance of the logistics scheduling system is reduced, the logistics experience of a client is affected, and although the method can be used for making up by temporarily adjusting the part-time knight and the outsourcing, the cost of the part-time knight and the outsourcing knight with the same number is still higher than that of the full-time knight.
Disclosure of Invention
How to ensure the efficient completion of all orders by using the minimum number of knighters is one of the core subjects in the fields of floor distribution, city-sharing distribution industry and take-out logistics. On the one hand, efficient completion of orders represents quality of service for distribution; on the other hand, the number of riders used represents the service cost of the delivery. Therefore, there is a need to provide a technical solution for reducing the distribution cost as much as possible while ensuring the distribution quality by giving a recommendation on the number of riders to be used on the day.
Thus, in one embodiment of the present invention, an information determination method is provided. The method comprises the following steps: acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals; selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business on the basis of the first business distribution performance attributes corresponding to the unit time intervals; acquiring a first service class distribution amount of a future unit time period; and determining first business class personnel configuration information according to the maximum safety efficiency of the first business class and the first business class distribution amount.
Optionally, the selecting, based on the first business class delivery performance attribute corresponding to each unit time interval, one person delivery efficiency from the first business class person delivery efficiencies corresponding to each unit time interval as the maximum safety efficiency of the first business class includes:
calculating the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval in sequence based on the first business class distribution performance attribute corresponding to each unit time interval;
and selecting the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum safety efficiency of the first business class according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval.
Optionally, calculating a counter-example number of the first business class personnel distribution efficiency corresponding to one unit time interval in each unit time interval based on the first business class distribution performance attribute corresponding to each unit time interval, where the counter-example number includes:
taking the first business class personnel distribution efficiency corresponding to the unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
Optionally, the selecting, according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval, the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum security efficiency of the first business class includes:
comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values;
and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
Optionally, the selecting, according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval, the first business class personnel distribution efficiency of which the counter-example number meets the requirement as the maximum security efficiency of the first business class further includes:
if the minimum dereferencing counter-example number is multiple, acquiring first service class personnel distribution efficiency corresponding to the minimum dereferencing counter-example numbers respectively;
and taking the personnel distribution efficiency which is high as the maximum safety efficiency of the first business class from the acquired personnel distribution efficiency of the first business classes.
Optionally, the obtaining the first traffic class distribution amount of the future unit time period includes:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
extracting the highest distribution quantity of the first service type distribution quantity of each unit time interval;
taking the highest delivery volume as a first business class delivery volume of the future unit time interval;
or, the obtaining the first service class distribution amount of the future unit time period includes:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
calculating the average value of the first service distribution amount of each unit time interval;
taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval;
or, the obtaining the first service class distribution amount of the future unit time period includes:
judging the time interval attribute of the future unit time interval;
acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval;
calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute;
and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
Optionally, the method further comprises:
acquiring second business type personnel distribution efficiency and second business type distribution performance attributes corresponding to each unit time interval in historical time intervals;
determining a second maximum safety efficiency from the second service type distribution efficiency corresponding to each unit time interval based on the second service type distribution performance attribute corresponding to each unit time interval;
acquiring a second service type distribution quantity of a future unit time interval;
determining second business personnel configuration information according to the second maximum safety efficiency and the second business distribution amount;
and determining total personnel configuration information according to the first business personnel configuration information and the second business personnel configuration information.
Optionally, the step of determining the total staff configuration information according to the first business type staff configuration information and the second business type staff configuration information includes:
and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.
In another embodiment of the present invention, an information determining apparatus is provided. The device includes: the first acquisition module is used for acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals; the selecting module is used for selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business based on the first business distribution performance attributes corresponding to the unit time intervals; the second acquisition module is used for acquiring the first service distribution amount of the future unit time period; and the determining module is used for determining the configuration information of the first business class personnel according to the maximum safety efficiency of the first business class and the first business class distribution amount.
In one possible design, the information determination apparatus includes a processor and a memory, the memory is used for storing a program supporting the information determination apparatus to execute the information determination method, and the processor is configured to execute the program stored in the memory. The information determination apparatus may further include a communication interface for enabling the information determination apparatus to communicate with other devices or a communication network.
In still another embodiment of the present invention, there is provided a computer storage medium for storing computer software instructions for an information determination apparatus, which is included in a program related to the information determination apparatus for executing the above-described information determination method.
In the technical scheme provided by the embodiment of the invention, the distribution efficiency corresponding to each unit time interval in the historical time interval is not only based on, but also the distribution performance attribute of each unit time interval is considered, so that the maximum safety efficiency can be accurately determined based on the distribution performance attribute, and further the personnel configuration information is determined according to the maximum safety efficiency and the distribution quantity, so that the aim of reducing the logistics labor cost to the maximum extent is fulfilled while the distribution quality is ensured; compared with the prior art, the accuracy of personnel configuration estimation is improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
Fig. 1 is a schematic flowchart of an information determining method according to an embodiment of the present invention;
fig. 2 is a schematic flowchart of an information determining method according to another embodiment of the present invention;
fig. 3 is a schematic flowchart of an information determining method according to another embodiment of the present invention;
fig. 4 is a block diagram of an information determination apparatus according to an embodiment of the present invention;
fig. 5 is a block diagram of an information determination apparatus according to another embodiment of the present invention;
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention.
In some of the flows described in the specification, claims, and above-described figures of the present invention, a number of operations are included that occur in a particular order, which operations may be performed out of order or in parallel as they occur herein. The sequence numbers of the operations, e.g., 101, 102, etc., are used merely to distinguish between the various operations, and do not represent any order of execution per se. Additionally, the flows may include more or fewer operations, and the operations may be performed sequentially or in parallel. It should be noted that, the descriptions of "first", "second", etc. in this document are used for distinguishing different messages, devices, modules, etc., and do not represent a sequential order, nor limit the types of "first" and "second" to be different.
The technical solution in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a schematic flow chart of an information determining method according to an embodiment of the present invention. As shown in fig. 1, the method includes:
101. and acquiring the first business type personnel distribution efficiency and the first business type distribution performance attribute corresponding to each unit time interval in the historical time interval.
102. And selecting one personnel distribution efficiency from the first business class personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business class based on the first business class distribution performance attributes corresponding to the unit time intervals.
103. And acquiring the first service class distribution amount of the future unit time interval.
104. And determining first business class personnel configuration information according to the maximum safety efficiency of the first business class and the first business class distribution amount.
In the above 101, the historical period may be a previous week, a previous month, a previous quarter, and the like, which is not particularly limited by the embodiment of the present invention. Of course, the longer the time period of the historical period, the larger the historical data base, which helps to improve the accuracy of determining the maximum security efficiency. The unit time period may be one day, or every 4 hours, and the like, and may be set manually in the implementation, which is not limited in the embodiment of the present invention. The first service class is different in different application scenarios. For example, in a takeaway application scenario, a first service class is a takeaway service delivery; in an express application scene, the first service class is an express delivery service. In the above embodiment, the staff delivery efficiency refers to: the efficiency of the knight's job, i.e., the amount of deliveries/tickets that can be made per person per unit time period. The delivery performance attribute may be assessment content for the whole logistics performance per unit time period. For example, the unit time interval is one day, and the assessment content is whether the logistics performance corresponding to the number of knights used in one day meets the requirement of the assessment index. Wherein, the assessment indexes can be as follows: average delivery duration, punctual rate, etc. The standard reaching standards of the assessment indexes can be different under different application scenes. The number of knights used in unit time period can influence the distribution performance of logistics to a great extent, the number of the used knights is large, the distribution performance can reach the standard more easily, and the distribution efficiency of corresponding personnel is lower; the number of used knights is small, the distribution performance is easy to not reach the standard, and the distribution efficiency of corresponding personnel is high. The O2O platform records the staff distribution efficiency and the distribution performance per unit time period (for example, one day), and stores the distribution performance as attribute information in association with the staff distribution efficiency. The first business type personnel distribution efficiency and the first business type distribution performance attribute corresponding to one unit time interval acquired in the step 101 can be used as a group of data. And if the historical time interval is the previous 30 days, obtaining 30 groups of data containing { personnel distribution efficiency and distribution performance attribute }.
Of the above 102, the maximum safety efficiency can be understood as: on the premise of ensuring the user distribution experience, the maximum distribution quantity/maximum ticket number which can be completed by each person in each unit time period can be reached. Wherein the first maximum safety efficiency can be determined in several ways:
the method comprises the steps that firstly, the minimum personnel distribution efficiency value in a plurality of personnel distribution efficiencies corresponding to the unit time interval with the distribution performance attribute of standard performance is used as the first maximum safety efficiency;
a second mode is that the average value of the personnel distribution efficiency values of the plurality of personnel distribution efficiencies corresponding to the unit time interval with the distribution performance attribute of substandard performance is used as the first maximum safety efficiency;
and thirdly, sequentially calculating the counter-example number of the first business type personnel distribution efficiency corresponding to each unit time interval based on the first business type distribution performance attribute corresponding to each unit time interval, and selecting the first business type personnel distribution efficiency with the counter-example number meeting the requirement as the maximum safety efficiency of the first business type according to the counter-example number of the first business type personnel distribution efficiency corresponding to each unit time interval.
In the third embodiment, the counter-example number is: the number of unit periods in the history period in which the delivery efficiency of the specified person satisfies the opposite or different performance condition in the delivery performance attribute. The designated personnel distribution efficiency refers to the currently calculated personnel distribution efficiency corresponding to the target unit time interval. In the calculation process, the currently calculated personnel distribution efficiency corresponding to the target unit time period can be used as the reference efficiency, and then the number of unit time periods with the distribution performance attributes opposite to or different from the reference efficiency in the historical time period is counted. For example, the counter-examples are the sum of the number of unit periods within the historical period where the first business class personnel delivery efficiency is lower than or equal to the reference efficiency and the first business class delivery performance attribute is substandard performance and the number of unit periods within the historical period where the first business class personnel delivery efficiency is higher than the reference efficiency and the first business class delivery performance attribute is substandard performance. For ease of understanding, a simple example is given below to illustrate the counter-example number.
Assuming that the historical period contains the personnel distribution efficiency and the distribution performance attribute of 4 unit periods, the following are respectively:
the personnel distribution efficiency and distribution performance attribute of unit time interval 1 are 10, reach standard,
the personnel distribution efficiency and distribution performance attribute of unit time interval 2 are [15, not up to standard ],
the personnel distribution efficiency and distribution performance attribute of unit time interval 3 are [8, reach standard ],
the personnel delivery efficiency and delivery performance attribute per unit time period 4 are [12, not up to standard ].
First, the number of counter-examples when the staff delivery efficiency per unit time period 1 is calculated as the reference efficiency: in the 4 unit time slots, the number of unit time slots in which the personnel distribution efficiency is lower than or equal to 10 and the distribution performance attribute is the substandard performance is 0, the personnel distribution efficiency is higher than 10, and the number of unit time slots in which the distribution performance attribute is the substandard performance is 0, so that the counter-example number of the personnel distribution efficiency corresponding to the unit time slot 1 is 0+0, which can be marked as [10,0 ];
the number of counter-examples when calculating the staff delivery efficiency per unit time period 2 as the reference efficiency: the number of unit periods in which the staff delivery efficiency is less than or equal to 15 and the delivery performance attribute is the substandard performance in the 4 unit periods is 2, the staff delivery efficiency is greater than 15 and the number of unit periods in which the delivery performance attribute is the substandard performance is 0, so that the counter-example number of the staff delivery efficiency corresponding to the unit period 2 is 2, which can be recorded as [15,2 ];
the number of counter-examples when calculating the staff delivery efficiency per unit time period 3 as the reference efficiency: the number of unit periods in which the staff delivery efficiency is less than or equal to 8 and the delivery performance attribute is the substandard performance in the 4 unit periods is 0, the staff delivery efficiency is greater than 8 and the number of unit periods in which the delivery performance attribute is the substandard performance is 1, so that the counter-example number of the staff delivery efficiency corresponding to the unit period 3 is 0+1 which is 1 and can be marked as [8,1 ];
the number of counter-examples when calculating the staff delivery efficiency per unit time period 4 as the reference efficiency: the number of unit periods in which the staff delivery efficiency is less than or equal to 12 and the delivery performance attribute is the substandard performance in the 4 unit periods is 1, the staff delivery efficiency is greater than 12 and the number of unit periods in which the delivery performance attribute is the substandard performance is 0, so that the counter-example number of the staff delivery efficiency corresponding to the unit period 4 is 0+1 which is 1 and can be marked as [12,1 ];
and then, taking the first service class personnel distribution efficiency with the lowest value of the counter-example number as the first maximum safety efficiency. Namely, the human delivery efficiency 10 with the counter example number of 0 is taken as the first maximum safety efficiency.
Here, it should be noted that: sometimes, the condition that the minimum counter-example number is multiple exists, and at the moment, the first business class personnel distribution efficiency corresponding to the minimum counter-example numbers of multiple values can be obtained; and taking the first business class personnel distribution efficiency with high personnel distribution efficiency value as the first maximum safety efficiency from the obtained plurality of first business class personnel distribution efficiencies.
The delivery amount acquisition method in 103 is also different for different business fields. For the express industry, the distribution amount allocated on the ground is known in the previous day, so that the estimation is not needed. For take-away orders, the delivery volume is not known in advance and the order occurs in real time. Thus, the delivery volume for the take-away order may be obtained in a pre-estimated manner. For example, the strategy for forethought delivery is as follows:
the first is a bottom-preserving type, and the delivery volume with the highest delivery volume in the historical period is taken as the delivery volume of the future unit period. Acquiring first service class distribution quantity of each unit time interval in historical time intervals; extracting the highest distribution quantity of the first service type distribution quantity of each unit time interval; and taking the highest delivery amount as the first service class delivery amount of the future unit time interval.
The second is a stable type, taking the average delivery amount in the history period as the delivery amount of the unit period in the future. Acquiring first service class distribution quantity of each unit time interval in historical time intervals; calculating the average value of the first service distribution amount of each unit time interval; and taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval.
The third is improved stability, which judges the time section attribute of the future unit time section; acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval; calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute; and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
In the third strategy, the period attributes are divided into working days, holidays and the like; or the time period attributes are divided into breakfast time periods, lunch time periods, dinner time periods and night time periods. Assuming that the unit period is one day, the period attribute may be divided into a workday and a holiday. Correspondingly, the third mode may specifically be: if the future day is a working day, taking the daily average delivery volume of the working day in the past period as the delivery volume of the future day; if the future day is a holiday, the daily average delivery volume of the holiday within the past period is taken as the delivery volume of the future day.
In the above 104, the distribution amount may be divided by the first maximum security efficiency to obtain the personnel configuration information required by the first service class.
In the technical scheme provided by this embodiment, the maximum safety efficiency is accurately determined based on the delivery performance attributes of each unit time interval, and further the personnel configuration information is determined according to the maximum safety efficiency and the delivery amount, so that the purpose of reducing the logistics labor cost to the maximum extent while ensuring the delivery quality is achieved, based on the personnel delivery efficiency corresponding to each unit time interval in the historical time interval and the delivery performance attributes of each unit time interval; compared with the prior art, the accuracy of personnel configuration estimation is improved.
Further, in the foregoing and the following embodiments, in the above-mentioned embodiment 102, based on the first business class delivery performance attribute corresponding to each unit time interval, one personnel delivery efficiency is selected from the first business class personnel delivery efficiencies corresponding to each unit time interval as the maximum safety efficiency of the first business class, and the following method may be adopted to implement:
and S1, sequentially calculating the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval based on the first business class distribution performance attribute corresponding to each unit time interval.
And S2, selecting the first business class personnel distribution efficiency with the counter number meeting the requirement as the maximum safety efficiency of the first business class according to the counter number of the first business class personnel distribution efficiency corresponding to each unit time interval.
Further, in the step S1, the calculating a counter-example of the first business class staff delivery efficiency corresponding to one unit time interval in each unit time interval based on the first business class delivery performance attribute corresponding to each unit time interval may include the following steps:
taking the first business class personnel distribution efficiency corresponding to the unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
Here, it should be noted that: the counter-example number can be calculated by adopting the process according to the first business class personnel distribution efficiency corresponding to each unit time interval in each unit time interval.
Further, the selecting, according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval, the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum security efficiency of the first business class may specifically be: comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values; and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
Fig. 2 is a schematic flow chart of an information determining method according to another embodiment of the present invention. As shown in fig. 2, the method includes:
201. and acquiring the first business type personnel distribution efficiency and the first business type distribution performance attribute corresponding to each unit time interval in the historical time interval.
202. And selecting one personnel distribution efficiency from the first business class personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business class based on the first business class distribution performance attributes corresponding to the unit time intervals.
203. And acquiring the first service class distribution amount of the future unit time interval.
204. And determining first business class personnel configuration information according to the maximum safety efficiency of the first business class and the first business class distribution amount.
205. And acquiring the second business type personnel distribution efficiency and the second business type distribution performance attribute corresponding to each unit time interval in the historical time interval.
206. And determining a second maximum safety efficiency from the second service class distribution efficiency corresponding to each unit time interval based on the second service class distribution performance attribute corresponding to each unit time interval.
207. And acquiring the second service type distribution amount of the future unit time interval.
208. And determining second business class personnel configuration information according to the second maximum safety efficiency and the second business class distribution amount.
209. And determining total personnel configuration information according to the first business personnel configuration information and the second business personnel configuration information.
The above steps 201 to 204 can refer to the contents of the above embodiments, and are not described herein again.
The steps 205 to 208 are similar to the steps 201 to 204, the calculation process is the same, and only the service types are different.
The technical scheme provided by the embodiment is suitable for a platform fusing two service types, for example, a comprehensive system fusing take-out delivery service and express delivery service. Under the system, the knight can complete the business of express delivery while delivering the takeout. Namely, the configuration information of the personnel required by the takeout delivery service is calculated by adopting the steps 201 to 204, and the configuration information of the personnel required by the cross-ground delivery service is calculated by adopting the steps 205 to 208. The total human requirements configuration information for the system is determined, via step 209 above.
In an implementation, the personnel configuration information may be a quantity configured for a person. Correspondingly, the determining the total staff configuration information according to the first business staff configuration information and the second business staff configuration information may specifically be: and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.
The following describes the technical solution provided by the embodiment of the present invention in detail with reference to application scenarios to help understanding the solution.
301. And (4) counting the personnel distribution efficiency and distribution performance attributes of the business circle every day in the past 30 days to obtain 30 groups of data of whether the personnel distribution efficiency on the day reaches the standard or not.
302. The 30 groups of data are sorted from high to low according to the "staff dispatching efficiency on the day".
303. And sequentially calculating the values of the personnel distribution efficiency on the same day as the corresponding counter-example numbers when the reference efficiency is adopted, and obtaining 30 groups of data of the personnel distribution efficiency on the same day and the counter-example numbers.
The counter-example number is the sum of the number of days that the personnel distribution efficiency on the same day is lower than or equal to the reference safety efficiency and the distribution performance attribute is the substandard performance and the number of days that the personnel distribution efficiency on the same day is higher than the reference safety efficiency and the distribution performance attribute is the substandard performance. The specific calculation process of the inverse number can be seen in the examples listed in the above embodiments.
304. Sorting 30 groups of data (the personnel distribution efficiency on the same day, the counter-example number) from low to high according to the counter-example number, and taking the corresponding personnel distribution efficiency on the same day on the day with the lowest counter-example number as the maximum safety efficiency; and if the lowest counter-example number corresponds to a plurality of days, taking the highest 'personnel distribution efficiency on the same day' as the maximum safety efficiency.
305. After the takeout part and the express part are subjected to the steps, a group of data of [ take-out maximum safety efficiency and express maximum safety efficiency ] is obtained.
306. And acquiring take-out delivery volume on the same day and express delivery volume on the same day.
For the takeaway delivery, the estimation can be performed using the estimation strategy understood in the above embodiments. For express delivery, the delivery amount to be delivered on the same day is known in the previous day, and therefore does not need to be estimated.
307. The takeaway current-day delivery volume is divided by the takeaway maximum safety efficiency to obtain personnel configuration information 1, and the express current-day delivery volume is divided by the express maximum safety efficiency to obtain personnel configuration information 2.
308. And taking the large value in the personnel configuration information 1 and the personnel configuration information 2 as the total required personnel configuration information given by the whole system.
It should be noted that: the execution subjects of the steps of the method provided by the above embodiments may be the same device, or different devices may be used as the execution subjects of the method. For example, the execution subjects of steps 101 to 103 may be device a; for another example, the execution subject of steps 101 and 102 may be device a, and the execution subject of step 103 may be device B; and so on.
Fig. 4 is a block diagram showing a configuration of an information determination apparatus according to an embodiment of the present invention. As shown in fig. 4, the apparatus provided in this embodiment includes: a first obtaining module 401, a selecting module 402, a second obtaining module 403 and a determining module 404. The first obtaining module 401 is configured to obtain first business class staff distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in the historical time interval. The selecting module 402 is configured to select one staff distribution efficiency from the first business staff distribution efficiencies corresponding to the unit time periods as a maximum security efficiency of the first business based on the first business distribution performance attribute corresponding to each unit time period. The second obtaining module 403 is configured to obtain the first service class distribution amount of the unit time period in the future. The determining module 404 is configured to determine the first business class personnel configuration information according to the maximum security efficiency of the first business class and the first business class delivery volume.
In the technical scheme provided by this embodiment, the maximum safety efficiency is accurately determined based on the delivery performance attributes of each unit time interval, and further the personnel configuration information is determined according to the maximum safety efficiency and the delivery amount, so that the purpose of reducing the logistics labor cost to the maximum extent while ensuring the delivery quality is achieved, based on the personnel delivery efficiency corresponding to each unit time interval in the historical time interval and the delivery performance attributes of each unit time interval; compared with the prior art, the accuracy of personnel configuration estimation is improved.
Further, the selecting module can be implemented by adopting the following structure. The selecting module comprises: a computing unit and a processing unit. The calculation unit is used for sequentially calculating the counter-example number of the first business type personnel distribution efficiency corresponding to each unit time interval based on the first business type distribution performance attribute corresponding to each unit time interval; and the processing unit is used for selecting the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum safety efficiency of the first business class according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval.
Further, the computing unit is further configured to:
taking the first business class personnel distribution efficiency corresponding to one unit time interval in each unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
Further, the processing unit is further configured to: comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values; and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
Still further, the processing unit is further configured to: if the minimum dereferencing counter-example number is multiple, acquiring first service class personnel distribution efficiency corresponding to the minimum dereferencing counter-example numbers respectively; and taking the personnel distribution efficiency which is high as the maximum safety efficiency of the first business class from the acquired personnel distribution efficiency of the first business classes.
Further, the second obtaining module is further configured to:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
extracting the highest distribution volume in the first service type distribution volumes of each unit time interval;
and taking the highest delivery amount as the first service class delivery amount of the future unit time interval.
Or, the second obtaining module is further configured to
Acquiring first service class distribution quantity of each unit time interval in a historical time interval;
calculating the average value of the first service distribution amount of each unit time interval;
and taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval.
Or, the second obtaining module is further configured to
Judging the time interval attribute of the future unit time interval;
acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval;
calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute;
and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
Further, the above apparatus further comprises:
the first obtaining module is further configured to obtain second business type personnel distribution efficiency and second business type distribution performance attributes corresponding to each unit time interval in a historical time interval;
the selecting module is further configured to determine a second maximum security efficiency from the second service class distribution efficiencies corresponding to the unit time periods based on the second service class distribution performance attributes corresponding to the unit time periods;
the second obtaining module is further configured to obtain a second service distribution amount in a unit time period in the future;
the determining module is further configured to determine second business class personnel configuration information according to the second maximum security efficiency and the second business class delivery volume;
the determining module is further configured to determine general staff configuration information according to the first business staff configuration information and the second business staff configuration information.
Further, the staff configuration information configures the number for the staff. Accordingly, the determining module is further configured to: and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.
Here, it should be noted that: the information determining apparatus provided in the foregoing embodiments may implement the technical solutions described in the foregoing method embodiments, and the specific implementation principle of each module or unit may refer to the corresponding content in the foregoing method embodiments, which is not described herein again.
In one possible design, the information determining apparatus includes a processor 510 and a memory 520 (as shown in fig. 5), the memory 520 is used for storing a program supporting the information determining apparatus to execute the information determining method, and the processor 510 is configured to execute the program stored in the memory 520.
The program includes one or more computer instructions, wherein the one or more computer instructions are for execution invoked by the processor.
The memory 520 is a non-volatile computer-readable storage medium and can be used for storing non-volatile software programs, non-volatile computer-executable programs, and modules, such as program instructions/modules corresponding to the information determination method in the embodiment of the present invention (for example, the first obtaining module 401, the selecting module 402, the second obtaining module 403, and the determining module 404 shown in fig. 4). The processor 510 executes various functional applications and data processing of the electronic device, i.e., implements the information determination method of the above-described method embodiment, by executing the nonvolatile software program, instructions, and modules stored in the memory 520.
The processor 510 is configured to: acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals; selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business on the basis of the first business distribution performance attributes corresponding to the unit time intervals; acquiring a first service class distribution amount of a future unit time period; and determining first business class personnel configuration information according to the maximum safety efficiency of the first business class and the first business class distribution amount. .
The processor 510 may execute the method provided by the embodiment of the present invention, and has corresponding functional modules and beneficial effects of the execution method, and reference may be made to the method provided by the embodiment of the present application for technical details that are not described in detail in the embodiment.
The embodiment of the present invention further provides a computer storage medium, which is used for storing computer software instructions for an information determination apparatus, and which includes a program for executing the information determination method in the foregoing method embodiment as an information determination apparatus.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
The invention discloses A1 and an information determination method, which comprises the following steps:
acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals;
selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business on the basis of the first business distribution performance attributes corresponding to the unit time intervals;
acquiring a first service class distribution amount of a future unit time period;
and determining first business class personnel configuration information according to the maximum safety efficiency of the first business class and the first business class distribution amount.
The method a2, as described in a1, that selects one staff distribution efficiency from the first business staff distribution efficiencies corresponding to the unit time periods as a first business maximum safety efficiency based on the first business distribution performance attributes corresponding to the unit time periods, includes:
calculating the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval in sequence based on the first business class distribution performance attribute corresponding to each unit time interval;
and selecting the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum safety efficiency of the first business class according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval.
A3, the method as in a2, wherein the calculating the counter-example number of the first business class staff delivery efficiency for one unit time interval in the unit time intervals based on the first business class delivery performance attribute for each unit time interval includes:
taking the first business class personnel distribution efficiency corresponding to the unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
The method a4, as in a2 or A3, wherein the selecting, as the maximum security efficiency of the first traffic class, the first traffic class personnel distribution efficiency with the requirement satisfied by the counter-examples according to the counter-examples of the first traffic class personnel distribution efficiency corresponding to each unit time interval includes:
comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values;
and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
The method a5, as described in a4, further includes, according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval, selecting, as the maximum security efficiency of the first business class, a first business class personnel distribution efficiency whose counter-example number meets a requirement, further including:
if the minimum dereferencing counter-example number is multiple, acquiring first service class personnel distribution efficiency corresponding to the minimum dereferencing counter-example numbers respectively;
and taking the personnel distribution efficiency which is high as the maximum safety efficiency of the first business class from the acquired personnel distribution efficiency of the first business classes.
In the method of any one of a6 and a1 to A3, the obtaining the first traffic class distribution amount for a unit time period in the future includes:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
extracting the highest distribution quantity of the first service type distribution quantity of each unit time interval;
taking the highest delivery volume as a first business class delivery volume of the future unit time interval;
or, the obtaining the first service class distribution amount of the future unit time period includes:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
calculating the average value of the first service distribution amount of each unit time interval;
taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval;
or, the obtaining the first service class distribution amount of the future unit time period includes:
judging the time interval attribute of the future unit time interval;
acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval;
calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute;
and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
A7, the method of any one of a1 to A3, further comprising:
acquiring second business type personnel distribution efficiency and second business type distribution performance attributes corresponding to each unit time interval in historical time intervals;
determining a second maximum safety efficiency from the second service type distribution efficiency corresponding to each unit time interval based on the second service type distribution performance attribute corresponding to each unit time interval;
acquiring a second service type distribution quantity of a future unit time interval;
determining second business personnel configuration information according to the second maximum safety efficiency and the second business distribution amount;
and determining total personnel configuration information according to the first business personnel configuration information and the second business personnel configuration information.
A8, the method as in A7, wherein the person configuration information configures the number for the person, an
Determining total personnel configuration information according to the first business personnel configuration information and the second business personnel configuration information, wherein the determining comprises the following steps:
and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.
The invention also discloses B9, an information determination device, comprising:
the first acquisition module is used for acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals;
the selecting module is used for selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business based on the first business distribution performance attributes corresponding to the unit time intervals;
the second acquisition module is used for acquiring the first service distribution amount of the future unit time period;
and the determining module is used for determining the configuration information of the first business class personnel according to the maximum safety efficiency of the first business class and the first business class distribution amount.
B10, the apparatus according to B9, wherein the selecting module comprises:
the calculating unit is used for sequentially calculating the counter-example number of the first business type personnel distribution efficiency corresponding to each unit time interval based on the first business type distribution performance attribute corresponding to each unit time interval;
and the processing unit is used for selecting the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum safety efficiency of the first business class according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval.
B11, the apparatus as described in B10, the computing unit further configured to:
taking the first business class personnel distribution efficiency corresponding to one unit time interval in each unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
B12, the apparatus of B10 or B11, the processing unit further configured to:
comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values;
and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
B13, the apparatus as in B12, the processing unit further configured to:
if the minimum dereferencing counter-example number is multiple, acquiring first service class personnel distribution efficiency corresponding to the minimum dereferencing counter-example numbers respectively;
and taking the personnel distribution efficiency which is high as the maximum safety efficiency of the first business class from the acquired personnel distribution efficiency of the first business classes.
B14, the apparatus of any one of B9-B11, the second obtaining module further configured to:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
extracting the highest distribution volume in the first service type distribution volumes of each unit time interval;
taking the highest delivery volume as a first business class delivery volume of the future unit time interval;
or, the second obtaining module is further configured to:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
calculating the average value of the first service distribution amount of each unit time interval;
taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval;
or, the second obtaining module is further configured to:
judging the time interval attribute of the future unit time interval;
acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval;
calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute;
and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
B15, the apparatus of any one of B9-B11, further comprising:
the first obtaining module is further configured to obtain second business type personnel distribution efficiency and second business type distribution performance attributes corresponding to each unit time interval in a historical time interval;
the selecting module is further configured to determine a second maximum security efficiency from the second service class distribution efficiencies corresponding to the unit time periods based on the second service class distribution performance attributes corresponding to the unit time periods;
the second obtaining module is further configured to obtain a second service distribution amount in a unit time period in the future;
the determining module is further configured to determine second business class personnel configuration information according to the second maximum security efficiency and the second business class delivery volume;
the determining module is further configured to determine general staff configuration information according to the first business staff configuration information and the second business staff configuration information.
B16, the apparatus as defined in B15, wherein the person configuration information configures the number for the person, an
The determination module is further to:
and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.

Claims (15)

1. An information determination method, comprising:
acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals;
selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business on the basis of the first business distribution performance attributes corresponding to the unit time intervals; the maximum safety efficiency represents the maximum delivery quantity/maximum ticket number which can be achieved in each unit time period by each person on the premise of ensuring the delivery experience of the user;
acquiring a first service class distribution amount of a future unit time period;
determining first business class personnel configuration information according to the first business class maximum safety efficiency and the first business class distribution amount;
based on the first business type delivery performance attribute corresponding to each unit time interval, selecting one personnel delivery efficiency from the first business type personnel delivery efficiencies corresponding to each unit time interval as the maximum safety efficiency of the first business type, and the method comprises the following steps:
taking the minimum personnel distribution efficiency value in the plurality of personnel distribution efficiencies corresponding to the unit time interval with the distribution performance attribute of standard performance as the maximum safety efficiency of the first business class; or
Taking the average value of the personnel distribution efficiency values of the plurality of personnel distribution efficiencies corresponding to the unit time interval with the distribution performance attribute of substandard performance as the maximum safety efficiency of the first service class; or
Calculating the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval in sequence based on the first business class distribution performance attribute corresponding to each unit time interval; selecting the first business class personnel distribution efficiency with the inverse number meeting the requirement as the maximum safety efficiency of the first business class according to the inverse number of the first business class personnel distribution efficiency corresponding to each unit time interval;
the counter-example number represents the number of unit time intervals in which the delivery efficiency of the designated personnel in the historical time interval meets the opposite or different performance conditions on the delivery performance attribute; the designated staff delivery efficiency represents the staff delivery efficiency corresponding to the currently calculated target unit time period.
2. The method of claim 1, wherein calculating the counter-example of the first business class personnel distribution efficiency for one unit time interval in each unit time interval based on the first business class distribution performance attribute for each unit time interval comprises:
taking the first business class personnel distribution efficiency corresponding to the unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
3. The method according to claim 1 or 2, wherein selecting, as the maximum security efficiency of the first traffic class, the first traffic class personnel distribution efficiency with the requirement satisfied by the counter-counts according to the counter-counts of the first traffic class personnel distribution efficiency corresponding to each unit time interval comprises:
comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values;
and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
4. The method according to claim 3, wherein the first business class personnel distribution efficiency with the requirement satisfied by the counter-examples is selected as the maximum security efficiency of the first business class according to the counter-examples of the first business class personnel distribution efficiency corresponding to each unit time interval, and further comprising:
if the minimum dereferencing counter-example number is multiple, acquiring first service class personnel distribution efficiency corresponding to the minimum dereferencing counter-example numbers respectively;
and taking the personnel distribution efficiency which is high as the maximum safety efficiency of the first business class from the acquired personnel distribution efficiency of the first business classes.
5. The method of claim 1 or 2, wherein said obtaining the first traffic class dispatch volume for the future unit time period comprises:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
extracting the highest distribution quantity of the first service type distribution quantity of each unit time interval;
taking the highest delivery volume as a first business class delivery volume of the future unit time interval;
or, the obtaining the first service class distribution amount of the future unit time period includes:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
calculating the average value of the first service distribution amount of each unit time interval;
taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval;
or, the obtaining the first service class distribution amount of the future unit time period includes:
judging the time interval attribute of the future unit time interval;
acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval;
calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute;
and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
6. The method of claim 1 or 2, further comprising:
acquiring second business type personnel distribution efficiency and second business type distribution performance attributes corresponding to each unit time interval in historical time intervals;
determining a second maximum safety efficiency from the second service type distribution efficiency corresponding to each unit time interval based on the second service type distribution performance attribute corresponding to each unit time interval;
acquiring a second service type distribution quantity of a future unit time interval;
determining second business personnel configuration information according to the second maximum safety efficiency and the second business distribution amount;
and determining total personnel configuration information according to the first business personnel configuration information and the second business personnel configuration information.
7. The method of claim 6, wherein the staffing information configures a number for a person, and
determining total personnel configuration information according to the first business personnel configuration information and the second business personnel configuration information, wherein the determining comprises the following steps:
and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.
8. An information determining apparatus, comprising:
the first acquisition module is used for acquiring first business class personnel distribution efficiency and first business class distribution performance attributes corresponding to each unit time interval in historical time intervals;
the selecting module is used for selecting one personnel distribution efficiency from the first business personnel distribution efficiencies corresponding to the unit time intervals as the maximum safety efficiency of the first business based on the first business distribution performance attributes corresponding to the unit time intervals; the maximum safety efficiency represents the maximum delivery amount/maximum ticket number which can be achieved in each unit time period by each person on the premise of ensuring the delivery experience of the user;
the second acquisition module is used for acquiring the first service distribution amount of the future unit time period;
the determining module is used for determining first business class personnel configuration information according to the first business class maximum safety efficiency and the first business class distribution amount;
wherein the selection module is specifically configured to:
taking the minimum personnel distribution efficiency value in the plurality of personnel distribution efficiencies corresponding to the unit time interval with the distribution performance attribute of standard performance as the maximum safety efficiency of the first business class; or
Taking the average value of the personnel distribution efficiency values of the plurality of personnel distribution efficiencies corresponding to the unit time interval with the distribution performance attribute of substandard performance as the maximum safety efficiency of the first service class; or
Calculating the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval in sequence based on the first business class distribution performance attribute corresponding to each unit time interval; selecting the first business class personnel distribution efficiency with the inverse number meeting the requirement as the maximum safety efficiency of the first business class according to the inverse number of the first business class personnel distribution efficiency corresponding to each unit time interval;
the counter-example number represents the number of unit time intervals in which the delivery efficiency of the designated personnel in the historical time interval meets the opposite or different performance conditions on the delivery performance attribute; the designated staff delivery efficiency represents the staff delivery efficiency corresponding to the currently calculated target unit time period.
9. The apparatus of claim 8, wherein the selecting module comprises:
the calculating unit is used for sequentially calculating the counter-example number of the first business type personnel distribution efficiency corresponding to each unit time interval based on the first business type distribution performance attribute corresponding to each unit time interval;
the processing unit is used for selecting the first business class personnel distribution efficiency with the counter-example number meeting the requirement as the maximum safety efficiency of the first business class according to the counter-example number of the first business class personnel distribution efficiency corresponding to each unit time interval;
the counter-example number represents the number of unit time intervals in which the delivery efficiency of the designated personnel in the historical time interval meets the opposite or different performance conditions on the delivery performance attribute; the designated staff delivery efficiency represents the staff delivery efficiency corresponding to the currently calculated target unit time period.
10. The apparatus of claim 9, wherein the computing unit is further configured to:
taking the first business class personnel distribution efficiency corresponding to one unit time interval in each unit time interval as reference efficiency;
counting the number of unit time intervals in which the first business class personnel distribution efficiency is lower than or equal to the reference efficiency and the distribution performance attribute is substandard performance in the historical time intervals as a first number;
counting the number of the first business class personnel distribution efficiency higher than the reference efficiency in the historical time period, wherein the distribution performance attribute is the number of the unit time period of the standard performance and is used as a second number;
and taking the sum of the first quantity and the second quantity as a counter-example number of the first business class personnel distribution efficiency corresponding to the unit time interval.
11. The apparatus according to claim 9 or 10, wherein the processing unit is further configured to:
comparing the counter-example numbers of the first business class personnel distribution efficiency corresponding to each unit time interval to obtain the minimum counter-example number of the values;
and taking the first service class personnel distribution efficiency with the lowest dereferencing example number as the maximum safety efficiency of the first service class.
12. The apparatus of claim 11, wherein the processing unit is further configured to:
if the minimum dereferencing counter-example number is multiple, acquiring first service class personnel distribution efficiency corresponding to the minimum dereferencing counter-example numbers respectively;
and taking the personnel distribution efficiency which is high as the maximum safety efficiency of the first business class from the acquired personnel distribution efficiency of the first business classes.
13. The apparatus of any one of claims 8 to 10, wherein the second obtaining module is further configured to:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
extracting the highest distribution volume in the first service type distribution volumes of each unit time interval;
taking the highest delivery volume as a first business class delivery volume of the future unit time interval;
or, the second obtaining module is further configured to:
acquiring first service class distribution quantity of each unit time interval in a historical time interval;
calculating the average value of the first service distribution amount of each unit time interval;
taking the average value of the first service class distribution amount of each unit time interval as the first service class distribution amount of the future unit time interval;
or, the second obtaining module is further configured to:
judging the time interval attribute of the future unit time interval;
acquiring first service class distribution quantity of each unit time interval with the same time interval attribute in a historical time interval;
calculating the average value of the first service class distribution of each unit time interval with the same time interval attribute;
and taking the average value of the first service class distribution amount of each unit time interval with the same time interval attribute as the first service class distribution amount of the future unit time interval.
14. The apparatus of any one of claims 8 to 10, further comprising:
the first obtaining module is further configured to obtain second business type personnel distribution efficiency and second business type distribution performance attributes corresponding to each unit time interval in a historical time interval;
the selecting module is further configured to determine a second maximum security efficiency from the second service class distribution efficiencies corresponding to the unit time periods based on the second service class distribution performance attributes corresponding to the unit time periods;
the second obtaining module is further configured to obtain a second service distribution amount in a unit time period in the future;
the determining module is further configured to determine second business class personnel configuration information according to the second maximum security efficiency and the second business class delivery volume;
the determining module is further configured to determine general staff configuration information according to the first business staff configuration information and the second business staff configuration information.
15. The apparatus of claim 14, wherein the staffing information configures a number for a person, and
the determination module is further to:
and taking the configuration number with a large value in the first service personnel configuration information and the second service personnel configuration information as the total personnel configuration information.
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