CN108364079A - Printer management dispatches system - Google Patents

Printer management dispatches system Download PDF

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Publication number
CN108364079A
CN108364079A CN201810359133.6A CN201810359133A CN108364079A CN 108364079 A CN108364079 A CN 108364079A CN 201810359133 A CN201810359133 A CN 201810359133A CN 108364079 A CN108364079 A CN 108364079A
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printer
information
terminal
printer management
dispatching platform
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邹晓民
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Hangzhou Ellos Technology Co., Ltd
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Hangzhou Silkworm God Technology Co Ltd
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Priority to CN201810359133.6A priority Critical patent/CN108364079A/en
Publication of CN108364079A publication Critical patent/CN108364079A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06312Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/51Discovery or management thereof, e.g. service location protocol [SLP] or web services

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  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
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  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Development Economics (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)

Abstract

The present invention relates to printer material consumption technical fields more particularly to a kind of printer management to dispatch system.Including:Terminal, including typewriter terminal, user terminal, dealer's terminal or after-sales staff terminal;Printer management dispatching platform stores the Printer Information of each typewriter terminal, the Printer Information of the storage is updated according to the terminal data of the terminal, and dispatch command is sent to corresponding terminal according to the terminal data of the terminal;The Printer Information includes facility information, consumable information, exception information.Can coordinates user terminal, dealer's terminal, after-sales staff terminal, ensure the symmetry of information, improve service quality.

Description

Printer management dispatches system
Technical field
The present invention relates to printer material consumption technical fields more particularly to a kind of printer management to dispatch system.
Background technology
Printer it is expensive, be related to during use a large amount of print papers and printing ink consumptive material replacement and The maintenance of equipment.Present most of printer users are all that the lease printer from agent is used to use, by agent It is responsible for the maintenance of equipment.
But printer apparatus uses at user, agent can not obtain in time at user printer and The service condition of consumptive material.Printer apparatus generally requires user terminal and is found that notification agent after equipment fault when breaking down Quotient, then maintenance time is arranged by agent and user, it sends after-sales staff to be visited in the time of agreement and carries out maintenance and inspection.Agent Hysteresis quality that is less or knowing is known to printer and consumptive material use information, the lag for causing agent to service influences to service Quality.
Invention content
The present invention in order to solve the above technical problems, provide a kind of printer management scheduling system, including:
It is one or more in terminal, including typewriter terminal and user terminal, dealer's terminal or after-sales staff terminal;
The printer management dispatching platform is in communication with each other with the terminal, stores the Printer Information of the typewriter terminal, The Printer Information that the storage is updated according to the terminal data of the terminal is sent according to the terminal data of the terminal Dispatch command is to corresponding terminal;
The Printer Information includes facility information, consumable information or exception information.
In above-mentioned technical proposal, the printer management dispatching platform can be whole with typewriter terminal, user terminal, dealer End or after-sales staff terminal are communicated, and are received and are updated the Printer Information from the typewriter terminal, according to described Printer Information analyzing printer ' state, and timely informing dealer or after-sales staff are scheduled when needed, and Can coordinates user terminal, dealer's terminal, after-sales staff terminal, ensure the symmetry of information, improve service quality.
Preferably, the typewriter terminal, includes acquiring dress for obtaining the Printer Information of the Printer Information It sets;The Printer Information harvester includes that instruction obtains circuit, processing circuit;Described instruction obtains circuit, and acquisition includes The electric signal of printer instructions;The processing circuit obtains circuit with described instruction and is electrically connected;The processing circuit includes being loaded with Printer instructions parse the parsing module of data, and the parsing module parses data according to the printer instructions and parses the electricity Signal is to obtain Printer Information;Printer Information is beaten to described described in the Printer Information harvester at least transmitting portion Print machine management and dispatching platform.
Preferably, the Printer Information harvester further includes the communication electricity communicated with printer management dispatching platform Road;The telecommunication circuit includes narrowband Internet of Things chip;The Printer Information harvester will be described by narrowband Internet of Things Printer Information is sent to the communication module of the printer management dispatching platform.
Preferably, the telecommunication circuit further includes SIM card;The Printer Information is believed the printer by base station Breath is sent to the communication module of the printer management dispatching platform.
Preferably, the telecommunication circuit includes network interface;The communication module of the printer management dispatching platform Including network interface, the Printer Information harvester and the printer management dispatching platform pass through ethernet communication.
Preferably, described instruction obtains circuit, by network interface monitoring printer to obtain the electric signal;
Or described instruction obtains circuit, is electrically connected with the consumable chip of printer to obtain the electric signal.
Preferably, the processing circuit includes the screening module for being loaded with Printer Information garbled data;The screening mould Root tuber judges whether the Printer Information is useful Printer Information according to the Printer Information garbled data;The printing Useful Printer Information is sent to the printer management dispatching platform by machine information harvester.
Preferably, the processing circuit includes update module, the update module update is documented in the parsing module In the printer instructions parse data.Preferably, the communication module of the printer management dispatching platform includes wireless Telecommunication circuit;The printer management dispatching platform sends the dispatch command to the use by wireless network or Ethernet Family terminal, and the user instruction that the user terminal is sent is received by the wireless network or Ethernet;The printing Machine management and dispatching platform sends the dispatch command to dealer's terminal by wireless network or Ethernet, and passes through The wireless network or Ethernet receive dealer's instruction that dealer's terminal is sent;The printer management scheduling is flat Platform sends the dispatch command to the after-sales staff terminal by wireless network or Ethernet, and passes through the wireless network Network or Ethernet receive dealer's instruction that the after-sales staff terminal is sent.
Preferably, the printer management dispatching platform includes consumptive material scheduling unit and maintenance schedule unit;The consumption Material scheduling unit executes consumptive material distribution scheduling when the consumable information shows that the consumable quantity of typewriter terminal is less than preset value; The maintenance schedule unit executes plant maintenance scheduling when receiving the exception information.Enable the dealer and When acquisition user terminal printer consumptive material use state, timely be user dispense consumptive material.User no longer needs oneself to deposit Consumptive material is stored up, it is emergent to save or reduce the consumptive material inventory of user either only to need to store a small amount of consumptive material, alleviates use The burden at family.The dealer and the after-sales staff is enable timely to obtain the exception information of user terminal printer, And fault message can be based on and carry out remote diagnosis.Improve the maintenance efficiency and quality of printer apparatus.
Preferably, the consumptive material scheduling unit, indicates that the consumable quantity of the typewriter terminal is low in the consumable information Corresponding user terminal and dealer's terminal are notified when preset value, when the consumptive material for receiving the user terminal dispenses request Notify corresponding dealer's terminal and after-sales staff terminal.
Preferably, the maintenance schedule unit, corresponding dealer's terminal is notified when receiving the exception information And user terminal, notify corresponding dealer's terminal and after-sales staff in the confirmation maintenance request for receiving the user terminal Terminal.
Preferably, the printer management dispatching platform storage consumptive material inventory information and accessory inventory information;The consumption Material scheduling unit updates the consumptive material inventory information during executing the consumptive material distribution scheduling;The maintenance schedule unit, The accessory inventory information is updated during executing the maintenance schedule.Dealer can be dispatched by the printer management Platform learns the accessory inventories of oneself in real time, is used according to accessory or Expenditure Levels adjust accessory quantity in stock, and Accessory supplements the period.Dealer can also learn the consumptive material inventory's feelings of oneself in real time by the printer management dispatching platform Condition, uses according to consumptive material or Expenditure Levels adjust consumptive material quantity in stock and inventory replenishment period.
Preferably, the printer management dispatching platform includes consumptive material inventory's scheduling unit;The consumptive material inventory scheduling Unit notifies corresponding dealer's terminal when the consumptive material inventory information indicates that consumptive material quantity in stock is less than preset value.So that described Dealer can timely supplement consumptive material inventory, improve service quality in the information for the shortage of stock for knowing consumptive material in time.
Preferably, the printer management dispatching platform includes accessory inventory's scheduling unit;The accessory inventory scheduling Unit notifies corresponding dealer's terminal when the accessory inventory information indicates that accessory quantity in stock is less than preset value.So that described Dealer can be in the information for the shortage of stock for knowing accessory in time, and timely supplementary parts inventory, improves service quality.
Description of the drawings
Fig. 1 is that printer management dispatches system schematic.
Fig. 2 is printer management dispatching platform schematic diagram.
Fig. 3 is that printer communication acquires plate structure schematic diagram one.
Fig. 4 is that printer communication acquires plate structure schematic diagram two.
Specific implementation mode
Embodiments of the present invention are described in detail below in conjunction with attached drawing.
This specific embodiment is only explanation of the invention, is not the limitation to invention, those skilled in the art The modification that not creative contribution can be made to the present embodiment as needed after reading this specification, but as long as in this hair It is all protected by Patent Law in bright right.
Embodiment one
As shown in Figure 1, a kind of printer management scheduling system includes terminal and printer management dispatching platform.Terminal can with beat Print machine management and dispatching platform is communicated, which includes typewriter terminal, the user terminal that is used for printer user(Such as The APP etc. used for printer user), dealer's terminal for using for printer apparatus supplier and for printer after sale The after-sales staff terminal that personnel use;Wherein typewriter terminal includes acquiring dress for acquiring the Printer Information of Printer Information It sets.Various terminals can be communicated with printer management dispatching platform, and then be realized to printer management and dispatching platform It accesses.Printer management dispatching platform stores the Printer Information of each typewriter terminal.Printer management and running platform is responsible for receipts The whole terminals of collection report the data of downlink.According to the Printer Information that the terminal data of terminal updates storage, and according to these Data carry out the analysis of system, and send dispatch command to corresponding terminal.Wherein, Printer Information include facility information, Consumable information, exception information.
The communication module of printer management dispatching platform includes radio communication circuit.Printer management dispatching platform passes through nothing Either Ethernet sends the dispatch command to user terminal and receives user by wireless network or Ethernet gauze network The user instruction that terminal is sent.Printer management dispatching platform sends dispatch command to selling by wireless network or Ethernet Quotient's terminal, and the dealer that dealer's terminal is sent is received by wireless network or Ethernet and is instructed.Printer management tune Spend platform by wireless network either Ethernet send dispatch command to after-sales staff terminal and by wireless network or with Too net receives the instruction after sale that after-sales staff terminal is sent.
One, typewriter terminals
Typewriter terminal includes printer and Printer Information harvester.Printer Information harvester is for obtaining this dozen The Printer Information of print machine, including one or more interfaces being connect with printer, instruction obtain circuit, processing circuit, communication Circuit.
Interface obtains circuit with instruction and is electrically connected, and instruction obtains circuit and is connected to printer by interface, includes to obtain The electric signal of printer instructions.Processing circuit obtains circuit with instruction and is electrically connected, and receives the electric signal that circuit is obtained from instruction, And the electric signal is handled to extract the printer instructions being included in the electric signal, it is based further on the printer instructions To obtain Printer Information.Telecommunication circuit is electrically connected with processing circuit, is received the Data Concurrent from processing circuit and is sent to printing Machine dispatching platform.Further, the plate body of Printer Information harvester is equipped with a variety of different types of interfaces, to allow to adopt Acquisition means are established with printer connect in different ways, to obtain the electric signal for including printer instructions;Because of a variety of differences The interface of type is arranged, and improves the compatibility of Printer Information harvester.For example, interface may include network interface, GPIO mouthfuls (Universal input/output), one or more of bus interface etc..
Certain form of printer periodically can send information to specified open port, and Printer Information collection plate passes through net Network where mouth access printer and the data for monitoring the network interface, it includes printer to obtain circuit by its instruction and get The electric signal of instruction, such as Fig. 3.Connection, monitoring can also be established by GPIO mouthfuls or the consumable chip of bus interface and printer Between printer and consumable chip data contact, by its instruction obtain circuit get include printer instructions telecommunications Number, such as Fig. 4.Further, it further includes the analog-to-digital conversion module for converting analog signals into electric signal that instruction, which obtains circuit,. When it is analog signal that instruction, which obtains the electric signal that circuit is got from interface, the analog signal is converted into digital letter first Number, it is then re-fed into processing circuit and carries out subsequent processing.
Processing circuit includes parsing module, screening module, update module.Printer instructions parsing number is loaded in parsing module According to parsing module.Different brands, different series, different model printer apparatus printer instructions, and include this dozen The electric signal of print machine instruction is different.It includes electric signal analytical algorithm, signal characteristics-telecommunications that printer instructions, which parse data, Number analytical algorithm mapping table, printer instructions analytical algorithm, the instruction features-printer instructions analytical algorithm mapping table.Solution The signal characteristics that module obtains the electric signal that circuit obtains according to instruction first are analysed, are calculated in signal characteristics-electric signal parsing Method maps the analytical algorithm of the table search electric signal;Then it utilizes the electric signal analytical algorithm to parse electric signal, extracts printing Machine instructs.For the printer instructions parsed, the further search instruction feature-printer instructions analytical algorithm of parsing module reflects Firing table searches the analytical algorithm of the printer instructions;Then it utilizes the printer instructions analytical algorithm to parse printer instructions, obtains Take Printer Information.If the Printer Information harvester is the printer network interface of monitoring, most beat can be obtained Print machine instructs, and then obtains more comprehensive Printer Information.It can specifically include:With the relevant information of type of printer, example Such as sequence number, IP address, title, model, printing paper tensor;With the relevant information of printer modes, such as print out task, Print out task state etc.;With the relevant information of printer material consumption, such as ink tank states, print cartridge usage amount, ink alarm to the greatest extent Deng.The screening module of Printer Information garbled data is loaded in screening module.Garbled data defines the screening of Printer Information Rule, screening module judge whether Printer Information is useful Printer Information according to Printer Information garbled data.It is useless Printer Information then abandon, and useful Printer Information is then sent to printer management dispatching platform by telecommunication circuit. For example, could be provided as:If Printer Information is and the relevant information of type of printer(That is facility information), then judge this dozen It is useful to print machine information;Or if Printer Information is and the relevant information of printer modes(That is exception information), then judging should Printer Information is useful;Or if Printer Information is and the relevant information of printer material consumption(That is consumable information), then judge The Printer Information is useful.Update module, for updating the printer instructions being documented in parsing module parsing data and beating Print machine information garbled data.After the printer instructions agreement or printer signal characteristics of printer side accordingly update, The printer instructions parsing data of Printer Information harvester can be updated accordingly by the update module;Work as application demand When changing, Printer Information garbled data can be updated accordingly by the update module.Telecommunication circuit will be for that will handle The useful Printer Information obtained in circuit is according between Printer Information harvester and printer management dispatching platform Communication protocol is packaged into the data packet for meeting the communication protocol and is sent to printer management dispatching platform.Telecommunication circuit is also It include the narrowband Internet of Things chip for Printer Information to be sent to printer management dispatching platform through narrowband Internet of Things(Example Such as, the NB-IOT R13 standard modules of Shanghai Yi Yuan companies, BC95).Between Printer Information harvester and operator base station The interworking that communication information is completed by the GSM/GPRS modules and Anneta module of BC95 modules, further passes through operator Printer Information is sent to printer management dispatching platform by base station.In addition, telecommunication circuit can also include the mobile phone of operator Communication card(SIM card)So that Printer Information harvester can directly by carrier network send short message to mobile phone or Person's Printer Information management and dispatching platform retransmits after printer management dispatching platform parses or handles to corresponding terminal. Equally, the telecommunication circuit can also include network interface, and the communication module of the printer management dispatching platform also includes net Network interface, the Printer Information harvester and the printer management dispatching platform pass through ethernet communication.
Printer Information acquisition method based on above-mentioned Printer Information harvester includes:
Step S1 obtains circuit by instruction and obtains the electric signal for including printer instructions.It can lead to specifically, instruction obtains circuit It crosses network interface and monitors the communication of the printer to obtain electric signal, it can also be by being electrically connected with consumable chip of printer The GPIO mouthfuls of communication between monitoring printer and consumable chip is to obtain the electric signal.
Step S2 parses the Printer Information in printer instructions by processing circuit.It specifically includes:
Step S2-1 parses printer instructions, and institute is parsed according to the printer instructions parsing data being stored therein by parsing module Electric signal is stated, Printer Information is obtained.Further comprise:
Step S2-1-1 retrieves corresponding electric signal analytical algorithm according to the signal characteristics of the electric signal obtained in step S1, And using the electric signal analytical algorithm parsing electric signal retrieved, extraction includes printer instructions;
Step S2-1-2 retrieves corresponding printer according to the instruction features of the printer instructions extracted in step S2-1-1 and refers to Analytical algorithm is enabled, and using the print command analytical algorithm parsing printer instructions retrieved, extraction refers to included in printer Printer Information in order.
Step S2-2 screens Printer Information, by screening module according to printer instructions garbled data judgment step S2-1- Whether the Printer Information obtained in 2 is useful.The screening rule of the present embodiment can be:
If Printer Information be with the relevant information of type of printer, such as facility information, then judge the Printer Information It is useful;
If Printer Information be with the relevant information of printer modes, such as exception information, then judge the Printer Information It is useful;
If the Printer Information be with the relevant information of printer material consumption, judge that the Printer Information is useful.
Step S3, by being judged as useful Printer Information in telecommunication circuit forwarding step S2-2.Pass through telecommunication circuit Printer Information is sent to printer dispatching platform by the module of BC95 through base station.
Two, printer management dispatching platforms
Such as Fig. 2, printer management dispatching platform includes communication module, Printer Information memory module, scheduler module.
Communication module, for being communicated with each terminal.It is especially communicated with typewriter terminal, receives and believe from printer Cease the Printer Information of harvester.
Printer Information memory module is for storing consumptive material inventory information, accessory inventory information, Printer Information.Printer Information can update the Printer Information that printer is stored therein according to the terminal data of terminal.Printer Information includes equipment Information, consumable information, exception information.
Scheduler module includes consumptive material scheduling unit, maintenance schedule unit, consumptive material inventory scheduling unit, accessory inventory scheduling list Member.
Consumptive material scheduling unit, when consumable information shows that the consumable quantity of typewriter terminal is less than preset value(Such as ink amount it is low or Person's ink is most or printer paper is used up)Shi Zhihang consumptive material distribution schedulings.The consumptive material distribution scheduling includes:Notice is corresponding to be used Family terminal and the information that dealer's terminal consumable quantity is low or the consumptive material is used up, and inquire whether user terminal needs to dispense Consumptive material;User terminal reminds use after receiving the information that the consumable quantity is low or the consumptive material is used up in such a way that information pushes Family, user can choose whether dispatching consumptive material according to actual conditions.If user selects to carry out consumptive material dispatching, user terminal will It sends consumptive material dispatching request and is sent to printer management dispatching platform.Printer management dispatching platform notifies that corresponding dealer is whole End or simultaneously informing dealer terminal and after-sales staff terminal carry out consumptive material dispatching, and accordingly update the consumptive material of the dealer Inventory information.
Maintenance schedule unit executes plant maintenance scheduling when receiving exception information.The plant maintenance is dispatched:Root Printer failure is prejudged according to exception information, corresponding user terminal and the corresponding printer of dealer's terminal is notified to occur Failure and possible failure cause, and inquire whether user terminal needs to carry out plant maintenance;User terminal is receiving After the information of the equipment fault, remind user, user that can choose whether to want according to actual conditions in such a way that information pushes It asks after-sales staff to visit to be safeguarded.If user selects to carry out plant maintenance, user terminal, which will be sent, confirms maintenance request To printer management dispatching platform.Printer management dispatching platform notifies corresponding dealer's terminal or simultaneously informing dealer Terminal and after-sales staff terminal are specified after-sales staff to visit and are repaired.If the maintenance of equipment needs replacing corresponding accessory, Maintenance schedule unit can also update accessory inventory information during executing maintenance schedule.
Consumptive material inventory's scheduling unit, the consumptive material inventory information in monitoring printer memory module, in consumptive material inventory information table Show and notify corresponding dealer's terminal when consumptive material quantity in stock is less than preset value, carries out consumptive material Inventory Transshipment.
Accessory inventory's scheduling unit, the accessory inventory information in monitoring printer memory module, in accessory inventory information table Show and notify corresponding dealer's terminal when accessory quantity in stock is less than preset value, carries out accessory Inventory Transshipment.
Three, dealer's terminals
Dealer's terminal can inquire Printer Information by network access printer management and dispatching platform, can also receive to come from The scheduling information of printer management dispatching platform.For example, can implement to track oneself region with access printer management and dispatching platform Under typewriter terminal service condition, coordinate after-sales staff in time if there is abnormal;The history of typewriter terminal can be inquired Data make rational planning for the quantity of maintenance personal, division of labor region, working time according to the historical data;It can receive in time Collect the consumptive material service condition of typewriter terminal under oneself region(That is print cartridge service condition and print paper service condition), check phase The consumptive material inventory information answered, gets ready the goods in advance when consumptive material quantity in stock is low;The accessory under oneself region can also be collected in time Inventory information is got ready the goods in advance when accessory quantity in stock is low.So that the inventory of dealer is more reasonable, simplify to the greatest extent Inventory.
Four, after-sales staff terminals
After-sales staff terminal can be mounted in the after-sales staff APP in the mobile devices such as after-sales staff mobile phone, can pass through net Network access printer management and dispatching platform query-related information can also receive dealer's instruction from printing machine platform, and When carry out visit maintenance either consumptive material dispense and confirm maintenance or dispatching result.
Five, user terminals
User terminal can inquire Printer Information by network access printer management and dispatching platform, also can receive to come from The scheduling information of print machine dispatching platform sends consumptive material dispatching request or maintenance request by printer management dispatching platform, into Row consumptive material dispenses and the confirmation of plant maintenance.
Although the embodiments of the invention are described in conjunction with the attached drawings, but those of ordinary skill in the art can be in appended power Profit makes various deformations or amendments in the range of requiring.

Claims (12)

1. a kind of printer management dispatches system, which is characterized in that including terminal and printer management dispatching platform;
The terminal includes one or more in typewriter terminal and user terminal, dealer's terminal or after-sales staff terminal;
The printer management dispatching platform is in communication with each other with the terminal, stores the Printer Information of the typewriter terminal, The Printer Information that the storage is updated according to the terminal data of the terminal is sent according to the terminal data of the terminal Dispatch command is to corresponding terminal;
The Printer Information includes facility information, consumable information or exception information.
2. a kind of printer management according to claim 1 dispatches system, it is characterised in that:
The typewriter terminal includes the Printer Information harvester for obtaining the Printer Information;
The Printer Information harvester includes that instruction obtains circuit, processing circuit;
Described instruction obtains circuit, obtains the electric signal for including printer instructions;
The processing circuit obtains circuit with described instruction and is electrically connected;The processing circuit includes being loaded with printer instructions parsing The parsing module of data, the parsing module parse data according to the printer instructions and parse the electric signal to obtain printing Machine information;
Printer Information described in the Printer Information harvester at least transmitting portion is to the printer management dispatching platform.
3. a kind of printer management according to claim 2 dispatches system, it is characterised in that:The Printer Information acquisition Device further includes the telecommunication circuit communicated with printer management dispatching platform;
The telecommunication circuit includes narrowband Internet of Things chip;The Printer Information harvester will be described by narrowband Internet of Things Printer Information is sent to the communication module of the printer management dispatching platform.
4. a kind of printer management according to claim 3 dispatches system, it is characterised in that:The telecommunication circuit further includes SIM card;The Printer Information is sent to the printer management by base station and dispatched by the Printer Information harvester The communication module of platform.
5. a kind of printer management according to claim 3 dispatches system, it is characterised in that:The telecommunication circuit includes net Network interface;
The communication module of the printer management dispatching platform also includes network interface, the Printer Information harvester and institute It states printer management dispatching platform and passes through ethernet communication.
6. a kind of printer management according to claim 2 dispatches system, it is characterised in that:
Described instruction obtains circuit, by network interface monitoring printer to obtain the electric signal;
Alternatively, described instruction obtains circuit, it is electrically connected with the consumable chip of printer to obtain the electric signal.
7. a kind of printer management according to claim 2 dispatches system, it is characterised in that:
The processing circuit includes the screening module for being loaded with Printer Information garbled data;The screening module is according to the printing Machine information garbled data judges whether the Printer Information is useful Printer Information;
Useful Printer Information is sent to the printer management dispatching platform by the Printer Information harvester.
8. a kind of printer management according to claim 2 dispatches system, it is characterised in that:
The processing circuit includes update module, and the update module update is documented in the printer in the parsing module Instruction parsing data.
9. a kind of printer management according to any one of claim 1-8 dispatches system, it is characterised in that:
The communication module of the printer management dispatching platform includes radio communication circuit;
The printer management dispatching platform sends the dispatch command to user end by wireless network or Ethernet End, and the user instruction that the user terminal is sent is received by the wireless network or Ethernet;
The printer management dispatching platform sends the dispatch command to the dealer by wireless network or Ethernet Terminal, and the dealer that dealer's terminal is sent is received by the wireless network or Ethernet and is instructed;
The printer management dispatching platform sends the dispatch command to the people after sale by wireless network or Ethernet Member's terminal, and the instruction after sale that the after-sales staff terminal is sent is received by the wireless network or Ethernet.
10. a kind of printer management according to claim 9 dispatches system, it is characterised in that:
The printer management dispatching platform includes consumptive material scheduling unit and maintenance schedule unit;
When the consumable information shows that the consumable quantity of typewriter terminal is less than preset value, the consumptive material scheduling unit executes consumptive material Distribution scheduling;
The maintenance schedule unit executes plant maintenance scheduling when receiving the exception information.
11. a kind of printer management according to claim 10 dispatches system, it is characterised in that:
The printer management dispatching platform storage consumptive material inventory information and accessory inventory information;
The consumptive material scheduling unit updates the consumptive material inventory information during executing the consumptive material distribution scheduling;
The maintenance schedule unit updates the accessory inventory information during executing the maintenance schedule.
12. a kind of printer management according to claim 11 dispatches system, it is characterised in that:
The printer management dispatching platform includes consumptive material inventory's scheduling unit;
Consumptive material inventory scheduling unit notice when the consumptive material inventory information indicates that consumptive material quantity in stock is less than preset value is corresponding Dealer's terminal;
Alternatively, the printer management dispatching platform includes accessory inventory's scheduling unit;
Accessory inventory scheduling unit notice when the accessory inventory information indicates that accessory quantity in stock is less than preset value is corresponding Dealer's terminal.
CN201810359133.6A 2018-04-20 2018-04-20 Printer management dispatches system Pending CN108364079A (en)

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Cited By (4)

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CN110166527A (en) * 2019-04-15 2019-08-23 杭州瑾信科技有限公司 Communication equipment and communication means
CN112036585A (en) * 2020-08-07 2020-12-04 海尔优家智能科技(北京)有限公司 Reminding information sending method and system, storage medium and electronic device
CN112734599A (en) * 2019-10-28 2021-04-30 精工爱普生株式会社 Service providing system, control method for service providing system, and information processing apparatus
CN113126543A (en) * 2021-03-05 2021-07-16 南方电网深圳数字电网研究院有限公司 State monitoring method, system and storage medium based on business hall terminal

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