CN102479401A - A method, system and device for bank number queuing based on mobile terminal - Google Patents

Abstract

The present invention discloses a method, system and device for bank queuing based on a mobile terminal, which is used to solve the problem in the prior art that users cannot obtain the queuing information they need in a timely manner. The terminal queuing system of the method receives a queuing request sent by a mobile terminal, and the queuing request carries the identification information and business type information of the selected bank. According to the identification information of the bank, the queuing request is sent to the queuing machine of the bank, and the queuing machine of the bank is instructed to make a number for the mobile terminal under the business type, and the queuing information returned by the queuing machine of the bank is received, and the queuing information is returned to the mobile terminal. Since the terminal queuing system in the embodiment of the present invention instructs the queuing machine of the bank to make a number for the mobile terminal under the business type according to the queuing request, and receives the queuing information returned by the queuing machine of the bank, and sends the queuing information to the mobile terminal, the user can obtain the queuing information he needs in a timely manner.

Description

A method, system and device for bank number queuing based on mobile terminal

technical field

The invention relates to the field of wireless communication, in particular to a method, system and device for bank number arrangement based on a mobile terminal.

Background technique

In the prior art, when a user goes to the bank to handle business, the user needs to go to the bank in person, and click on the type of business to be handled on the bank's numbering machine to arrange the number. The bank's numbering machine automatically generates the numbering information according to the business type selected by the user, and outputs the numbering information. The bank also processes the business of the users who hold the corresponding numbering information in a certain order according to the numbering information generated by the numbering machine.

In the prior art, since the user goes to the bank in person to receive the numbering information printed by the bank's numbering machine, when the user is far away from the bank, the user cannot obtain the information he needs in time. Queue number information, thereby prolonging the time for users to handle business and affecting user experience.

Contents of the invention

In view of this, the embodiments of the present invention provide a method, system and device for bank number queuing based on mobile terminals, to solve the problem in the prior art that users cannot obtain the queuing information they need in time.

The method for bank numbering based on the mobile terminal provided by the embodiment of the present invention includes:

The terminal numbering system receives the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank;

According to the identification information of the bank, send the numbering request to the numbering machine of the bank, and instruct the numbering machine of the bank to number the mobile terminal under the business type;

receiving the numbering information returned by the numbering machine of the bank, and returning the numbering information to the mobile terminal.

A mobile terminal-based bank numbering system provided in an embodiment of the present invention includes:

The terminal numbering system is used to receive the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and sends the numbering request according to the identification information of the bank Go to the numbering machine of the bank, receive the numbering information returned by the numbering machine of the bank, and return the numbering information to the mobile terminal;

The mobile terminal is configured to send the numbering request to the terminal numbering system;

The bank's numbering machine is used to receive the numbering request sent by the terminal numbering system, and to arrange numbers for the mobile terminal under the business type, and return the said terminal numbering system to the terminal numbering system. Ranking information.

A mobile terminal-based bank numbering device provided in an embodiment of the present invention includes:

The receiving module is used to receive the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and receives the numbering information returned by the numbering machine of the bank;

A sending module, configured to send the numbering request to the bank's numbering machine according to the bank's identification information, and instruct the bank's numbering machine to rank the mobile terminal under the business type. number, returning the received queuing number information to the mobile terminal.

Embodiments of the present invention provide a method, system and device for bank numbering based on mobile terminals. In the method, the terminal numbering system receives a numbering request sent by a mobile terminal, wherein the numbering request carries the identification information of the selected bank and Business type information, according to the identification information of the bank, send the numbering request to the bank's numbering machine, instruct the bank's numbering machine to arrange the number for the mobile terminal under the business type, and receive the bank's numbering machine The mobile terminal returns the serial number information, and returns the serial number information to the mobile terminal. Because the terminal numbering system in the embodiment of the present invention, according to the numbering request, instructs the bank's numbering machine to arrange the number for the mobile terminal under the business type, and receives the numbering information returned by the bank's numbering machine, and the numbering machine The number information is sent to the mobile terminal, so the user does not need to go to the bank to arrange the number in person, so that the user can obtain the required number information in time.

Description of drawings

Fig. 1 is the process of bank number arrangement based on mobile terminal that the embodiment of the present invention provides;

Fig. 2 is that the terminal numbering system provided by the embodiment of the present invention sends the identification information of each bank and the business type information provided by each bank to the mobile terminal, and the process in which the mobile terminal sends a numbering request;

Fig. 3 provides for the embodiment of the present invention that the terminal numbering system receives the business form sent by the bank's numbering machine, and processes the business form;

Fig. 4 is the detailed process of the mobile terminal-based bank number arrangement provided by the embodiment of the present invention;

Fig. 5 is the bank numbering system based on the mobile terminal that the embodiment of the present invention provides;

Fig. 6 is a bank number arrangement device based on a mobile terminal provided by an embodiment of the present invention.

Detailed ways

Embodiments of the present invention provide a method, system and device for bank numbering based on mobile terminals. In the method, the terminal numbering system receives a numbering request sent by a mobile terminal, wherein the numbering request carries the identification information of the selected bank and Business type information, according to the identification information of the bank, send the numbering request to the bank's numbering machine, instruct the bank's numbering machine to arrange the number for the mobile terminal under the business type, and receive the bank's numbering machine The mobile terminal returns the serial number information, and returns the serial number information to the mobile terminal. Because the terminal numbering system in the embodiment of the present invention, according to the numbering request, instructs the bank's numbering machine to arrange the number for the mobile terminal under the business type, and receives the numbering information returned by the bank's numbering machine, and the numbering machine The number information is sent to the mobile terminal, so the user does not need to go to the bank to arrange the number in person, so that the user can obtain the required number information in time.

Embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.

Fig. 1 is the process of bank number arrangement based on mobile terminal that the embodiment of the present invention provides, specifically comprises the following steps:

S101: The terminal numbering system receives a numbering request sent by a mobile terminal, wherein the numbering request carries identification information and business type information of the selected bank.

In the embodiment of the present invention, when a user arranges a number at a bank through the mobile terminal, the user first needs to send the numbering request to the terminal numbering system, wherein the numbering request carries the identification information of the bank selected by the user, and the Information about the type of business to be handled selected by the user.

S102: According to the bank's identification information, send the numbering request to the bank's numbering machine, and instruct the bank's numbering machine to arrange the number for the mobile terminal under the service type.

In the embodiment of the present invention, after the terminal numbering system receives the numbering request, according to the identification information of the bank carried in the numbering request, based on the communication relationship established between itself and the bank's numbering machine, The request is sent to the bank's numbering machine, and instructs the bank's numbering machine to arrange the number for the mobile terminal under the business type according to the business type information carried in the numbering request, that is, the bank's numbering machine according to the Information about the business type selected by the user, and the user is assigned a number under the business type.

For example, if the service type selected by the user is personal service, the numbering machine of the bank is instructed to arrange a number for the user under the personal service according to the service type information.

S103: Receive the numbering information returned by the numbering machine of the bank, and return the numbering information to the mobile terminal.

The bank's numbering machine returns the numbering information to the terminal numbering system after the mobile terminal is numbered under the business type, and the terminal numbering system returns the numbering information to the mobile terminal again, so that the The user obtains the numbering information, where the numbering information includes the number that the user is numbered under the service type.

In the above process, the terminal numbering system receives the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and sends the numbering request to The bank's numbering machine instructs the bank's numbering machine to number the mobile terminal under the service type, receives the numbering information returned by the bank's numbering machine, and returns the numbering information to the mobile terminal.

In the embodiment of the present invention, the terminal numbering system itself saves the identification information of each bank and the information of the type of business provided by each bank, and has established a communication relationship with the numbering machine of each bank in the bank list . Before the mobile terminal sends the numbering request, the mobile terminal first logs into the terminal numbering system, and the terminal numbering system receives the login information sent by the mobile terminal after the mobile terminal logs into the terminal numbering system, and will The identification information of each bank saved by itself and the information of the type of business provided by each bank are sent to the mobile terminal, so that the user using the mobile terminal can choose the bank to go to and the type of business to handle.

In order to further improve user experience, when the mobile terminal logs into the terminal numbering system, the mobile terminal obtains its own current location information through the global positioning system, and carries the acquired current location information in the login information sent to the terminal numbering system, the terminal numbering system calculates the distance between the mobile terminal and each bank according to the location information and the location information of each bank saved by itself, and according to the calculated distance between the mobile terminal and the bank For the distance of each bank, select a set number of banks with the smallest distance, and send the identification information of the selected banks to the mobile terminal.

For example, when a user logs into the terminal numbering system through the mobile terminal, the mobile terminal obtains its current location information through the global positioning system, and sends the obtained location information to the terminal numbering system in the login information. The terminal numbering system calculates the distance between the user and each bank based on the location information and the stored location information of each bank, and selects the 10 banks with the smallest distance between the mobile terminal and the bank according to the calculated distance, and The identification information of the selected 10 banks is sent to the mobile terminal, so that the user can select a suitable bank to handle business.

The mobile terminal selects from the received identification information of each bank and the information of the business type provided by each bank, carries the identification information of the selected bank and the information of the business type in the queue number request and sends it to the terminal queue number system. That is to say, the user selects the bank he wants to go to and the business type to handle in the identification information of each bank sent by the terminal numbering system and the information of the business type provided by each bank, and the mobile terminal will select the bank's The identification information and service type information are carried in the numbering request and sent to the terminal numbering system.

Fig. 2 is that the terminal numbering system provided by the embodiment of the present invention sends the identification information of each bank stored by itself and the service type information provided by each bank to the mobile terminal, and the process of the mobile terminal sending a numbering request, Specifically include the following steps:

S201: The mobile terminal logs into the terminal numbering system, obtains the current location information of the mobile terminal through the global positioning system, and sends the obtained location information of the mobile terminal to the terminal numbering system in the login information.

In the embodiment of the present invention, when the user uses the mobile terminal to arrange the number at the bank, he must first log in to the terminal numbering system through the mobile terminal, and the mobile terminal sends the login information to the terminal numbering system, and the user can use the mobile terminal to log in to the terminal numbering system. The mobile terminal obtains its own location information from the global positioning system, and carries the location information in the login information and sends it to the terminal numbering system.

S202: The terminal numbering system receives the login information sent by the mobile terminal, and calculates the distance between the mobile terminal and each bank according to the location information carried in the login information and the location information of each bank saved by itself .

In the embodiment of the present invention, the terminal numbering system itself saves the location information of each bank. location information of each bank, and calculate the distance between the mobile terminal and each bank.

S203: According to the calculated distance between the mobile terminal and each bank, select a set number of banks with the smallest distance, and send the identification information of the selected bank and the business type information provided by the selected bank to the bank. mobile terminal.

In the embodiment of the present invention, the terminal numbering system also saves the identification information of each bank and the service type information provided by each bank. In order to further improve user experience, the terminal numbering system selects a set number of banks with the smallest distance according to the calculated distance between the mobile terminal and each bank, and assigns the identification information of the selected bank and the selected bank The business type information of the selected bank is sent to the mobile terminal, that is, a set number of banks that are relatively close to the user is selected, and the identification information of the selected bank and the business type information of the selected bank are sent to the mobile terminal for the user. The user selects the appropriate bank to handle the business.

Wherein, the set number can be set according to needs, for example, 10 banks with the smallest distance can be selected.

S204: The mobile terminal selects from the received identification information of each bank and the information of the business type provided by each bank, carries the identification information of the selected bank and the information of the business type in the queue number request and sends it to the terminal Ranking system.

The user selects through the mobile terminal the received identification information of each bank and the information of the business type provided by each bank, and the mobile terminal carries the identification information of the selected bank and the information of the business type in the numbering request Send to the terminal numbering system.

S205: Send the numbering request to the bank's numbering machine according to the bank's identification information, and instruct the bank's numbering machine to arrange the number for the mobile terminal under the service type, and continue to the subsequent steps.

In the above process, when the mobile terminal logs into the terminal numbering system, it obtains its current location information through the global positioning system, and carries the acquired location information in the login information and sends it to the terminal numbering system. The terminal numbering system calculates the distance between the mobile terminal and each bank based on the location information and the location information of each bank saved by itself, and selects the set number of banks with the smallest distance, and assigns the selected bank's logo The information is sent and the service type information provided is sent to the mobile terminal, and the mobile terminal returns the identification information and service type information of the selected bank in the number queuing request. Since the terminal numbering system sends identification information of a set number of banks relatively close to the mobile terminal to the mobile terminal for the user to select a suitable bank to handle business, thereby further improving user experience.

And, in consideration of saving the storage resources of the terminal numbering system and updating the business type information provided by each bank stored in the terminal numbering system in real time, the terminal numbering system can also only save the information of each bank. Identification information without saving information on the type of business offered by each bank. When this method is adopted, when the terminal numbering system selects a set number of banks relatively close to the mobile terminal, according to the identification information of each selected bank, the numbering machine of each selected bank obtains each The business type information provided by a selected bank, and then return the identification information of the selected bank and the acquired business type information provided by the bank to the mobile terminal. Since the terminal numbering system of this method does not need to save the business type information provided by each bank, the storage resources of the terminal numbering system are saved, and after a set number of banks are selected, the number of banks selected The computer obtains the business type information provided by the bank, and realizes updating the business type information provided by each bank in real time.

In the embodiment of the present invention, in order to make it convenient for the user to arrange the number at the bank he often goes to and reduce the time for the user to select a bank, the user can also set the bank he often goes to on the mobile terminal and the type of business each bank often handles. , the mobile terminal saves the identification information of the bank set by the user, so that the user can also select a bank from the identification information of the bank stored on the mobile terminal, and select the information of the type of business to be handled, and the mobile terminal will the user The selected bank's identification information and business type information are sent to the terminal numbering system in the numbering request.

When the user goes to the bank to handle business, he also needs to fill in the corresponding business form, and filling out the business form often wastes a lot of time. Therefore, in the embodiment of the present invention, in order to reduce the time for the user to fill out the business form and improve the efficiency of the bank's business, After the terminal numbering system sends the numbering request to the bank's numbering machine, it receives the business form corresponding to the business type sent by the bank's numbering machine, and fills in the business form according to the information of the mobile terminal saved by itself , sending the filled business form to the mobile terminal for confirmation, receiving the revised business form sent by the mobile terminal, and sending the revised business form to the bank's numbering machine for storage.

Fig. 3 is that the terminal numbering system provided by the embodiment of the present invention receives the business table sent by the bank's numbering machine, and processes the business table, specifically comprising the following steps:

S301: The terminal numbering system receives the numbering request sent by the mobile terminal, and sends the numbering request to the bank's numbering machine according to the identification information of the bank carried in the numbering request.

S302: The bank's numbering machine sends each service form corresponding to the business type to the terminal numbering system according to the business type information carried in the received numbering request, and the terminal numbering system receives the bank's Each service list corresponding to the service type sent by the numbering machine.

In the embodiment of the present invention, the bank's numbering machine saves each business table corresponding to each business type. For the information of the business type, search for each business table corresponding to the business type selected by the user in the business table saved by itself, and send each business table to the terminal numbering system. For example, if the user chooses personal business, then the bank's numbering machine searches the business table saved by itself for each business table corresponding to the personal business according to the information of the business type, and finds business table A, business Table B and service table C, sending the service table A, service table B and service table C to the terminal numbering system.

Each business table corresponding to each business type can also be stored in the bank's background server. When the bank's background server saves the business table, the process for the bank numbering system to obtain the business table includes: the bank's numbering machine receives the After the numbering request, based on the connection relationship with the bank's background server, obtain each business table corresponding to the business type selected by the user in the bank's background server, and send the obtained each business table to the terminal Ranking system.

And the process that the bank's numbering machine sends each business form corresponding to the business type to the terminal numbering system can be performed at any time after the bank's numbering machine receives the numbering request.

S303: Send each service form to the mobile terminal, receive the service form selected by the mobile terminal, and fill in the selected service form according to the information of the mobile terminal saved by itself.

In the embodiment of the present invention, the terminal numbering system sends each received service form corresponding to the service type to the mobile terminal for the user to select the service form he needs, and the user selects the service form through the mobile terminal. After the required service list, the mobile terminal returns the selected service list to the terminal numbering system, and the terminal numbering system fills in the selected service list according to the information of the mobile terminal saved by itself, that is, the user's information. Wherein, when the user registers in the terminal numbering system through the mobile terminal, the terminal numbering system saves the user's information, such as name, phone number, etc., so it can fill in the information selected by the user according to the user's information saved by itself. business table.

S304: Send the filled business form to the mobile terminal, receive the modified business form returned by the mobile terminal, and send the modified business form to the bank's numbering machine for storage.

In the embodiment of the present invention, in order to ensure the security of the user's information, the user's ID number and the user's bank card number are not included in the user's information stored in the terminal numbering system. Therefore, after the terminal numbering system fills in the selected service form, it will also send the filled service form to the mobile terminal for the user to confirm whether the filled information is correct, if not, the user can pass The mobile terminal modifies the service table. After the user modifies the business table, the mobile terminal returns the modified business table to the terminal numbering system, and sends the modified business table to the bank's numbering machine for storage. Wherein, when the bank's numbering machine saves the modified business table, it establishes and saves the mapping relationship between the user's numbering information and the modified business table.

When the bank provides the user with this business type of business, that is, when the business type is assigned to the user, the bank's counter staff can pass the bank's background server, based on the bank's background server and the bank's queue number machine, and the mapping relationship between the user's numbering information stored in the bank's numbering machine and the modified business table, and according to the user's numbering information, the bank's numbering machine saved The user's business form, and print the business form, the user only needs to fill in his ID number and bank card number on the printed business form, and sign in the subsequent business process, thereby reducing The time for the user to fill in the business form improves the efficiency of the bank's business handling.

In the above process, the terminal numbering system receives each service form corresponding to the business type sent by the bank's numbering machine, sends each service form to the mobile terminal, and receives the service form selected by the mobile terminal , fill in the selected service form according to the information of the mobile terminal saved by itself, send the filled service form to the mobile terminal, receive the modified service form returned by the mobile terminal, and send the modified service form Save it to the bank's numbering machine, which reduces the time for the user to fill in the business form and improves the efficiency of the bank's business handling.

In the embodiment of the present invention, in order to enable the user to know in time the number information that the bank is handling the business type at the current moment, so as to know the number of people waiting ahead of the user at the current moment under the business type, so that the user is waiting for the queue. During the numbering period, other affairs can be handled, and the bank will not be overcrowded due to too many users waiting for the numbering. After receiving the numbering information returned by the bank's numbering machine, the terminal numbering system will time interval, the number information of the bank that is currently handling the business type is obtained through the bank's numbering machine, and the acquired number information is sent to the mobile terminal.

For example, the business type selected by the user is personal business. After the terminal numbering system receives the numbering information returned by the bank's numbering machine for the user's personal business numbering, the terminal numbering system every 5 minutes , obtain the number information of other users of the bank who are handling personal business at the current moment through the bank's numbering machine, and send the obtained number information to the mobile terminal, for example, the user's queue number under the personal business is No. 10 , the number of other users of the bank who is handling the personal business is No. 4, then the user can know that there are still 6 people waiting ahead of him/herself through the number information received by the mobile terminal.

In the embodiment of the present invention, in order to allow the user to accurately know the waiting time needed for the queue and improve the user experience, the terminal numbering system obtains the number information and the saved bank number information according to the numbering information. The average processing time for the business of this business type is calculated, and the waiting time required by the bank to process the business corresponding to the queue number information is calculated, and the calculated waiting time is returned to the mobile terminal.

Continuing from the above example, the terminal numbering system calculates the current number according to the number information of the user under the personal business, namely No. 10, and the number information of other users of the bank who are currently handling personal business, namely No. 4. The number of people waiting for the user is specifically the difference between the user's queuing number information and the number information, that is, 6 people. According to the calculated number of waiting people and the average processing time of the bank for handling personal business saved by itself, for example, the saved average processing time is 10 minutes, calculate the waiting time required by the bank to handle the user's personal business, specifically the waiting time The product of the number of people and the processing time of the tie is 60 minutes. The calculated waiting time is returned to the mobile terminal, so that the user knows the waiting time. The user can process other affairs within the waiting time without having to wait in the bank all the time, which avoids wasting time and prevents the bank from being overcrowded due to too many waiting users.

Among them, the average processing time of the bank for this type of business stored in the terminal numbering system can be set artificially, such as 10 minutes in the above example, but in order to make the calculated waiting time more accurate, the average The processing time can also be calculated and saved by the terminal numbering system according to the set time interval, specifically, the number information obtained according to the current time interval, the number information obtained in the previous time interval, and the set time Calculate and save the average processing time of the bank for this type of business. For example, the time interval is 10 minutes, and the terminal numbering system obtains the number information of the business that the bank is handling at the current moment at 9:00, and obtains the number information of the business that the bank is handling at the current moment at 9:10, then according to The currently obtained number information, that is, the number information obtained at 9:10, and the number information obtained at the previous moment, that is, the number information obtained at 9:00, calculate the difference between the number information, and then calculate the time interval, namely 10 minutes, the quotient of the calculated difference with the number information, the quotient of the time interval and the difference of the number information, the calculated average processing time for the bank to handle the business of this type of business, and save the Calculated average processing time. The terminal numbering system makes the calculated waiting time more accurate by calculating and saving the average processing time of the bank for this type of business in real time.

In the embodiment of the present invention, it is considered that when the user uses the waiting time to handle other affairs, he may miss the business that is queued for this time, in order to prevent the user from missing the business that is queued for this time, and further improve the user experience, The terminal numbering system saves the reminder time threshold set by the user, and after calculating the waiting time required by the bank to process the business corresponding to the numbering information, judges whether the waiting time is less than the reminder time threshold saved by itself. When the waiting time is less than the reminder time threshold, the mobile terminal is reminded, that is, the user is reminded to return to the bank to prepare for business. The ways to remind the mobile terminal include: telephone reminder, SMS reminder, or other methods capable of reminding the mobile terminal.

Taking the telephone reminder as an example, the user sets his own reminder time threshold to 20 minutes, the waiting time calculated by the terminal numbering system is 18 minutes, and the terminal numbering system determines that the waiting time required to queue the user is less than The reminder time threshold, the system establishes a telephone communication with the user, and reminds the user to return to the bank to prepare for business.

In the embodiment of the present invention, the terminal numbering system stores the user's numbering information, and after the user handles this business, he can log into the terminal numbering system through the mobile terminal to query the previous numbering information.

Fig. 4 is the detailed process of bank number arrangement based on mobile terminal that the embodiment of the present invention provides, specifically comprises the following steps:

S401: The mobile terminal logs into the terminal numbering system, obtains the current location information of the mobile terminal through the global positioning system, and sends the obtained location information of the mobile terminal to the terminal numbering system in the login information.

In the embodiment of the present invention, when the user uses the mobile terminal to arrange the number at the bank, he must first log in to the terminal numbering system through the mobile terminal, and the mobile terminal sends the login information to the terminal numbering system, and the user can use the mobile terminal to log in to the terminal numbering system. The mobile terminal obtains its own location information from the global positioning system, and carries the location information in the login information and sends it to the terminal numbering system.

S402: The terminal numbering system receives the login information sent by the mobile terminal, and calculates the distance between the mobile terminal and each bank according to the location information carried in the login information and the location information of each bank saved by itself .

S403: According to the calculated distance between the mobile terminal and each bank, select a set number of banks with the smallest distance, and send the identification information of the selected bank and the business type information provided by the selected bank to the bank. mobile terminal.

In the embodiment of the present invention, in order to further shorten the time for the user to go to the bank, the terminal numbering system calculates the location information between the mobile terminal and the bank according to the location information carried in the login information and the location information of each bank saved by itself. The distance of each bank, according to the calculated distance between the mobile terminal and each bank, select the set number of banks with the smallest distance, and send the identification information of the selected bank and the business type information provided to the mobile terminal . For example, 10 banks with the smallest distance can be selected, and the identification information and service type information provided by the 10 banks can be sent to the mobile terminal, so that the user can select a suitable bank to handle business.

S404: The mobile terminal selects from the received identification information of each bank and the information of the business type provided by each bank, carries the identification information of the selected bank and the information of the business type in the queue number request and sends it to the terminal Ranking system.

In the embodiment of the present invention, the user can choose among the identification information of each bank received by the mobile terminal and the information of the business type provided by each bank. When selecting the bank, the user can also set the bank he often goes to on the mobile terminal, and the mobile terminal saves the identification information of the bank set by the user, so that the user can also set the bank identification information stored on the mobile terminal. Select the bank, and select the information on the type of business you want to handle. The mobile terminal carries the identification information of the bank selected by the user and the information of the business type in the number queuing request and sends it to the terminal number queuing system.

S405: The terminal numbering system receives the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and sends the numbering request to The bank's numbering machine.

After the user selects the bank he wants to go to and the type of business he wants to handle, he sends the numbering request to the terminal numbering system, and the terminal numbering system uses the identification of the bank selected by the user carried in the numbering request information, and send the numbering request to the bank's numbering machine. After receiving the numbering request, the bank's numbering machine arranges the number for the user under the business type, and sends each business table corresponding to the business type to the terminal numbering system, that is, steps S406 and S411 are performed, wherein The order of performing steps S406 and S411 can be arbitrary.

S406: The bank's numbering machine arranges the number for the mobile terminal under the service type according to the received numbering request, receives the numbering information returned by the bank's numbering machine, and returns the numbering information to the mobile terminal terminal.

In the embodiment of the present invention, the terminal numbering system instructs the bank's numbering machine to arrange numbers for the mobile terminal under the business type according to the business type information carried in the numbering request, that is, the bank's numbering machine according to The service type information selected by the user is the user's numbering under the service type, and the numbering information is returned to the terminal numbering system, and the terminal numbering system returns the numbering information to the mobile terminal, so that The user obtains the numbering information, where the numbering information includes the number that the user is numbered under the service type.

S407: According to the set time interval, obtain the number information of the type of business that the bank is currently handling through the bank's number queuing machine, send the obtained number information to the mobile terminal, and according to the number queuing information, obtain the The number information, and the saved average processing time of the bank for the business type, calculate the waiting time required for the bank to process the business corresponding to the queue number information, and return the calculated waiting time to the mobile terminal.

In the embodiment of the present invention, in order to enable the user to know in time the number information that the bank is handling the business type at the current moment, so as to know the number of people waiting ahead of the user at the current moment under the business type, and the number of people who are waiting in front of the user at the current moment, and the need Waiting time, so that the user can handle other affairs while waiting for the number, and also prevent the bank from being overcrowded because there are too many users waiting for the number. After the serial number information, according to the set time interval, the bank's serial number machine is used to obtain the number information of the business type that the bank is currently handling, and the acquired number information is sent to the mobile terminal. And according to the queuing number information, the obtained number information, and the saved average processing time of the bank for the business type of business, calculate the waiting time required by the bank to process the business corresponding to the queuing number information, and calculate the calculated The waiting time is returned to the mobile terminal.

Wherein, the average processing time saved by the terminal numbering system may be set artificially, but in order to make the calculated waiting time more accurate, it may also be calculated and saved according to a set time interval.

S408: Determine whether the calculated waiting time is less than the reminding time threshold saved by itself, if it is less, go to step S409, otherwise go to step S410.

In the embodiment of the present invention, it is considered that when the user uses the waiting time to handle other affairs, he may miss the business that is queued for this time, in order to prevent the user from missing the business that is queued for this time, and further improve the user experience, The terminal numbering system saves the reminder time threshold set by the user, and after calculating the waiting time required by the bank to process the business corresponding to the numbering information, judges whether to remind the bank according to whether the waiting time is less than the reminder time threshold saved by itself. The mobile terminal determines whether to remind the user to return to the bank to prepare for business.

S409: Remind the mobile terminal.

When it is determined that the calculated waiting time is less than the reminder time threshold, the mobile terminal is reminded, that is, the user is reminded to return to the bank to prepare for business.

S410: Do not remind the mobile terminal, return to step S407.

When it is determined that the calculated waiting time is not less than the reminding time threshold, the mobile terminal is not reminded, and the waiting time is continued to be calculated according to the set time interval, that is, return to step S407.

S411: The terminal numbering system receives each service form corresponding to the business type sent by the bank's numbering machine, sends each service form to the mobile terminal, and receives the service form selected by the mobile terminal, according to its own Fill in the selected service form with the saved information of the mobile terminal.

In the embodiment of the present invention, in order to reduce the time for the user to fill in the business form and improve the efficiency of the bank's business handling, the terminal numbering system sends the numbering request to the bank's numbering machine, and then receives the bank's numbering machine. Send each service form corresponding to the service type, send each service form to the mobile terminal, receive the service form selected by the mobile terminal, and fill in the selected service form according to the information of the mobile terminal saved by itself.

S412: Send the filled business form to the mobile terminal, receive the modified business form returned by the mobile terminal, and send the modified business form to the bank's numbering machine for storage.

In the embodiment of the present invention, in order to ensure the security of the user's information, the user's ID number and the user's bank card number are not included in the user's information stored in the terminal numbering system. Therefore, after the terminal numbering system fills in the selected service form, it will also send the filled service form to the mobile terminal for the user to confirm whether the filled information is correct, if not, the user can pass The mobile terminal modifies the service table. After the user modifies the business table, the mobile terminal returns the modified business table to the terminal numbering system, and sends the modified business table to the bank's numbering machine for storage. Wherein, when the bank's numbering machine saves the modified business table, it establishes and saves the mapping relationship between the user's numbering information and the modified business table.

In the embodiment of the present invention, the terminal numbering system stores the user's numbering information, and after the user handles this business, he can log into the terminal numbering system through the mobile terminal to query the previous numbering information.

In the above process, the terminal numbering system receives the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and sends the numbering request to The bank's numbering machine instructs the bank's numbering machine to number the mobile terminal under the service type, receives the numbering information returned by the bank's numbering machine, and returns the numbering information to the mobile terminal. Because the terminal numbering system in the embodiment of the present invention, according to the numbering request, instructs the bank's numbering machine to arrange the number for the mobile terminal under the business type, and receives the numbering information returned by the bank's numbering machine, and the numbering machine The number information is sent to the mobile terminal, so the user does not need to go to the bank to arrange the number in person, so that the user can obtain the required number information in time.

And, after the terminal numbering system sends the numbering request to the bank's numbering machine, it receives each business table corresponding to the business type sent by the bank's numbering machine, and sends each business table to the bank's numbering machine. The mobile terminal receives the service form selected by the mobile terminal, and fills in the selected service form according to the information of the mobile terminal saved by itself, that is, fills in the selected service form according to the user's information saved by itself. Since the terminal numbering system can fill in the business form according to the saved information of the user, the time for the user to fill out the business form is reduced, and the efficiency of the bank's business handling is improved.

At the same time, the terminal numbering system obtains the number information of the type of business that the bank is currently handling through the bank's numbering machine according to the set time interval, and sends the acquired number information to the mobile terminal. And according to the queuing number information, the obtained number information, and the saved average processing time of the bank for the business type of business, calculate the waiting time required by the bank to process the business corresponding to the queuing number information, and calculate the calculated The waiting time is returned to the mobile terminal, so that the user can know the waiting person who is ahead of the user at the current moment under the service type, and the waiting time that he still needs, so that the user can handle other affairs while waiting for the number , it is not necessary to wait in the bank all the time, and the bank will not be overcrowded because there are too many users waiting for the number.

Fig. 5 is the bank numbering system based on the mobile terminal that the embodiment of the present invention provides, specifically includes:

The terminal numbering system 502 is used to receive the numbering request sent by the mobile terminal 501, wherein the numbering request carries the identification information and business type information of the selected bank, and according to the identification information of the bank, the numbering Request is sent to the numbering machine 503 of the bank, receives the numbering information returned by the numbering machine 503 of the bank, and returns the numbering information to the mobile terminal 501;

The mobile terminal 501 is configured to send the numbering request to the terminal numbering system 502;

The numbering machine 503 of the bank is used to receive the numbering request sent by the terminal numbering system 502, and arrange numbers for the mobile terminal 501 under the business type, and send the mobile terminal 501 to the terminal numbering system 502 Return the queue number information.

The terminal numbering system 502 is further configured to, after the mobile terminal 501 logs into the terminal numbering system 502, receive the login information sent by the mobile terminal 501, and save the identification information of each bank and each The information of the business type provided by the bank is sent to the mobile terminal 501;

The mobile terminal 501 is also used to log into the terminal numbering system 502, send the login information to the terminal numbering system 502, and receive the identification information of each bank and each bank sent by the terminal numbering system 502. Information about the type of business offered by each bank.

The mobile terminal 501 is specifically configured to, when logging into the terminal numbering system 502, obtain its current location information through a global positioning system, and carry the acquired own location information in the login information and send it to the The terminal numbering system 502 receives the identification information of the selected bank sent by the terminal numbering system 502;

The terminal numbering system 502 is also used to calculate the distance between the mobile terminal 501 and each bank according to the location information and the location information of each bank saved by itself, and calculate the distance between the mobile terminal 501 and each bank according to the calculated For the distance between the terminal 501 and each bank, select a set number of banks with the smallest distance, and send the identification information of the selected banks to the mobile terminal 501 .

The mobile terminal 501 is specifically used to select from the received identification information of each bank and the information of the business type provided by each bank, and carry the identification information of the selected bank and the information of the business type in the queue number The request is sent to the terminal numbering system 502.

The terminal numbering system 502 is also used to receive each business table corresponding to the business type sent by the bank's numbering machine 503, send each business table to the mobile terminal 501, and receive The service form selected by the mobile terminal 501, fill in the selected service form according to the information of the mobile terminal 501 saved by itself, send the filled service form to the mobile terminal 501, and receive the return from the mobile terminal 501 The revised business table, and the modified business table is sent to the numbering machine 503 of the bank to save;

The bank's numbering machine 503 is also used to send each business table corresponding to the business type to the terminal numbering system 502, and receive and save the modified business form sent by the terminal numbering system 502. surface;

The mobile terminal 501 is further configured to receive each service list sent by the terminal numbering system 502, return the selected service list to the terminal numbering system 502, and receive the terminal numbering system 502 The filled service form is sent, and the modified service form is returned to the terminal numbering system 502 .

The terminal numbering system 502 is also used to obtain, through the bank's numbering machine 503, the number information of the type of business that the bank is currently handling at a set time interval, and the acquired number information sent to the mobile terminal 501;

The mobile terminal 501 is further configured to receive the number information sent by the terminal numbering system 502 .

The terminal numbering system 502 is also used to calculate the bank's processing time according to the numbering information, the number information obtained, and the saved average processing time for the bank to handle the business type. The waiting time required by the service corresponding to the queue number information, returning the calculated waiting time to the mobile terminal 501;

The mobile terminal 501 is further configured to receive the waiting time returned by the terminal numbering system 502 .

The terminal numbering system 502 is specifically used to calculate and store the number information obtained by the bank according to the number information obtained at this time interval, the number information obtained at the previous time interval, and the set time interval. The average processing time for business types.

The terminal numbering system 502 is also used to judge whether the calculated waiting time is less than the reminding time threshold saved by itself, and remind the mobile terminal when it is determined that the calculated waiting time is less than the reminding time threshold 501.

Fig. 6 is the mobile terminal-based bank number arrangement device provided by the embodiment of the present invention, which specifically includes:

The receiving module 601 is used to receive the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and receives the numbering information returned by the bank's numbering machine;

The sending module 602 is configured to send the numbering request to the bank's numbering machine according to the bank's identification information, and instruct the bank's numbering machine to be the mobile terminal under the business type. queuing number, returning the received queuing number information to the mobile terminal.

The receiving module 601 is further configured to receive login information sent by the mobile terminal after the mobile terminal logs into the terminal numbering system;

The sending module 602 is also configured to send the identification information of each bank and the information of the service type provided by each bank stored by itself to the mobile terminal.

The sending module 602 includes:

Calculation unit 6021, configured to calculate the distance between the mobile terminal and each bank according to the location information of the mobile terminal and the location information of each bank saved by itself;

A selection unit 6022, configured to select a set number of banks with the smallest distance according to the calculated distance between the mobile terminal and each bank;

The sending unit 6023 is configured to send the identification information of the selected bank to the mobile terminal.

The receiving module 601 is also configured to receive each service form corresponding to the service type sent by the bank's numbering machine, receive the service form selected by the mobile terminal, and receive the modified service form returned by the mobile terminal. business table;

The sending module 602 is further configured to send each business form to the mobile terminal, send the filled business form to the mobile terminal, and send the modified business form to the bank The numbering machine saves;

The device also includes:

The filling module 603 is configured to fill in the selected service form according to the information of the mobile terminal saved by itself.

The device also includes:

The obtaining module 604 is used to obtain the number information of the type of business being handled by the bank at the current moment through the bank's numbering machine according to the set time interval;

The sending module 602 is further configured to send the acquired number information to the mobile terminal.

The device also includes:

Calculation module 605, configured to calculate the corresponding time for the bank to process the serial number information based on the serial number information, the obtained number information, and the saved average processing time for the bank to handle the business type. The waiting time required by the business;

The sending module 602 is further configured to return the calculated waiting time to the mobile terminal.

The calculation module 605 is specifically used to calculate and save the bank's business type according to the number information obtained at this time interval, the number information obtained at a previous time interval, and the set time interval. The average transaction time of the business.

The device also includes:

Judging module 606, configured to judge whether the calculated waiting time is less than the reminding time threshold saved by itself;

The reminder module 607 is configured to remind the mobile terminal when it is determined that the calculated waiting time is less than the reminder time threshold.

Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalent technologies, the present invention also intends to include these modifications and variations.

Claims (26)

1. A method for bank numbering based on a mobile terminal, characterized in that, comprising: The terminal numbering system receives the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank; According to the identification information of the bank, send the numbering request to the numbering machine of the bank, and instruct the numbering machine of the bank to number the mobile terminal under the business type; receiving the numbering information returned by the numbering machine of the bank, and returning the numbering information to the mobile terminal. 2. The method according to claim 1, wherein, before the terminal numbering system receives the numbering request sent by the mobile terminal, the method further comprises: After the mobile terminal logs into the terminal numbering system, the terminal numbering system receives the login information sent by the mobile terminal, and saves the identification information of each bank and the information of the business type provided by each bank sent to the mobile terminal. 3. The method according to claim 2, wherein when the mobile terminal logs into the terminal numbering system, the mobile terminal obtains the current location information of the mobile terminal through a global positioning system, and The obtained location information of the mobile terminal is carried in the login information and sent to the terminal numbering system, and the terminal numbering system sends the identification information of each bank saved by itself to the mobile terminal, including: Calculate the distance between the mobile terminal and each bank according to the location information and the location information of each bank saved by itself; According to the calculated distance between the mobile terminal and each bank, select a set number of banks with the smallest distance, and send the identification information of the selected banks to the mobile terminal. 4. The method according to any one of claims 1 to 3, wherein the sending of the numbering request by the mobile terminal comprises: The mobile terminal selects from the received identification information of each bank and the information of the business type provided by each bank, carries the identification information of the selected bank and the information of the business type in the said queue number request and sends it to the bank. Describe the terminal numbering system. 5. The method according to claim 4, characterized in that, after the numbering request is sent to the numbering machine of the bank, the method further comprises: The terminal numbering system receives each business form corresponding to the business type sent by the bank's numbering machine; Send each service form to the mobile terminal, and receive the service form selected by the mobile terminal, and fill in the selected service form according to the information of the mobile terminal saved by itself; Send the filled business form to the mobile terminal, receive the modified business form returned by the mobile terminal, and send the modified business form to the bank's numbering machine for storage. 6. The method according to claim 1, characterized in that, after receiving the numbering information returned by the bank's numbering machine, the method further comprises: The terminal numbering system obtains the number information of the type of business that the bank is currently handling through the bank's numbering machine according to the set time interval; and sending the acquired number information to the mobile terminal. 7. The method of claim 6, further comprising: The terminal numbering system calculates the number corresponding to the bank's processing of the numbering information based on the numbering information, the number information obtained, and the saved average processing time for the bank to handle the business type. The waiting time required by the business; returning the calculated waiting time to the mobile terminal. 8. The method according to claim 7, wherein the terminal numbering system saves the average processing time of the bank handling the business of the business type comprising: The terminal numbering system calculates and saves the number information obtained by the bank for the business type according to the number information obtained in this time interval, the number information obtained in the previous time interval, and the set time interval. Average processing time. 9. The method according to claim 7, wherein, after calculating the waiting time required by the bank to process the business corresponding to the queue number information, the method further comprises: Judging whether the calculated waiting time is less than the reminding time threshold saved by itself; When it is determined that the calculated waiting time is less than the reminding time threshold, reminding the mobile terminal. 10. A mobile terminal-based bank numbering system, characterized in that it comprises: The terminal numbering system is used to receive the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and sends the numbering request according to the identification information of the bank Go to the numbering machine of the bank, receive the numbering information returned by the numbering machine of the bank, and return the numbering information to the mobile terminal; The mobile terminal is configured to send the numbering request to the terminal numbering system; The bank's numbering machine is used to receive the numbering request sent by the terminal numbering system, and to arrange numbers for the mobile terminal under the business type, and return the said terminal numbering system to the terminal numbering system. Ranking information. 11. The system according to claim 10, wherein the terminal numbering system is further configured to, after the mobile terminal logs into the terminal numbering system, receive the login information sent by the mobile terminal, and The identification information of each bank saved by itself and the information of the business type provided by each bank are sent to the mobile terminal; The mobile terminal is also used to log into the terminal numbering system, send the login information to the terminal numbering system, and receive the identification information of each bank sent by the terminal numbering system and the information provided by each bank. Information about the type of business. 12. The system according to claim 11, wherein the mobile terminal is specifically configured to, when logging into the terminal numbering system, obtain its current position information through the Global Positioning System, and use the acquired own The location information is carried in the login information and sent to the terminal numbering system, and receives the identification information of the selected bank sent by the terminal numbering system; The terminal numbering system is also used to calculate the distance between the mobile terminal and each bank according to the location information and the location information of each bank stored by itself, and calculate the distance between the mobile terminal and each bank according to the calculated distance between the mobile terminal and each bank. For the distance of each bank, select a set number of banks with the smallest distance, and send the identification information of the selected banks to the mobile terminal. 13. The system according to any one of claims 10-12, wherein the mobile terminal is specifically configured to select from the received identification information of each bank and information on the type of business provided by each bank, The identification information of the selected bank and the information of the business type are carried in the numbering request and sent to the terminal numbering system. 14. The system according to claim 13, wherein the terminal numbering system is also used to receive each business table corresponding to the business type sent by the numbering machine of the bank, send a service form to the mobile terminal, and receive the service form selected by the mobile terminal, fill in the selected service form according to the information of the mobile terminal saved by itself, and send the filled service form to the mobile terminal The terminal receives the modified business table returned by the mobile terminal, and sends the modified business table to the numbering machine of the bank for storage; The numbering machine of the bank is also used to send each business table corresponding to the business type to the terminal numbering system, receive and save the modified business table sent by the terminal numbering system; The mobile terminal is further configured to receive each service list sent by the terminal numbering system, return the selected service list to the terminal numbering system, and receive the service list sent by the terminal numbering system. After filling in the business table, return the modified business table to the terminal numbering system. 15. The system according to claim 10, characterized in that the terminal numbering system is also used to obtain, through the bank's numbering machine, the bank that is currently handling the Number information of the service type, sending the obtained number information to the mobile terminal; The mobile terminal is further configured to receive the number information sent by the terminal numbering system. 16. The system according to claim 15, wherein the terminal numbering system is also used for, according to the numbering information, the number information obtained, and the saved bank handling the business type The average processing time of the business, calculate the waiting time required by the bank to process the business corresponding to the queue number information, and return the calculated waiting time to the mobile terminal; The mobile terminal is further configured to receive the waiting time returned by the terminal numbering system. 17. The system according to claim 16, wherein the terminal numbering system is specifically used for, according to the number information obtained at this time interval, the number information obtained at the previous time interval, and the set Calculate and save the average processing time for the bank to handle the business of the business type at a predetermined time interval. 18. The system according to claim 16, wherein the terminal queuing system is also used to judge whether the calculated waiting time is less than the reminding time threshold saved by itself, when it is determined that the calculated waiting time When the time is less than the reminder time threshold, the mobile terminal is reminded. 19. A device for bank numbering based on a mobile terminal, characterized in that it comprises: The receiving module is used to receive the numbering request sent by the mobile terminal, wherein the numbering request carries the identification information and business type information of the selected bank, and receives the numbering information returned by the numbering machine of the bank; A sending module, configured to send the numbering request to the bank's numbering machine according to the bank's identification information, and instruct the bank's numbering machine to rank the mobile terminal under the business type. number, returning the received queuing number information to the mobile terminal. 20. The device according to claim 19, wherein the receiving module is further configured to, after the mobile terminal logs into the terminal numbering system, receive the login information sent by the mobile terminal; The sending module is further configured to send the identification information of each bank and the information of the service type provided by each bank stored by itself to the mobile terminal. 21. The device according to claim 20, wherein the sending module comprises: A calculation unit, configured to calculate the distance between the mobile terminal and each bank according to the location information of the mobile terminal and the location information of each bank stored by itself; A selection unit, configured to select a set number of banks with the smallest distances according to the calculated distance between the mobile terminal and each bank; A sending unit, configured to send the selected bank's identification information to the mobile terminal. 22. The device according to any one of claims 19 to 21, wherein the receiving module is further configured to receive each service form corresponding to the business type sent by the bank's numbering machine, and receive the the service table selected by the mobile terminal, and receive the modified service table returned by the mobile terminal; The sending module is also used to send each business form to the mobile terminal, send the filled business form to the mobile terminal, and send the modified business form to the bank's Numbering machine storage; The device also includes: The filling module is used to fill in the selected service form according to the information of the mobile terminal saved by itself. 23. The device of claim 19, further comprising: The obtaining module is used to obtain the number information of the type of business being handled by the bank at the current moment through the bank's numbering machine according to the set time interval; The sending module is further configured to send the acquired number information to the mobile terminal. 24. The device of claim 23, further comprising: A calculation module, configured to calculate the business corresponding to the bank's processing of the serial number information based on the serial number information, the obtained number information, and the saved average processing time for the bank to handle the business type of business the required waiting time; The sending module is further configured to return the calculated waiting time to the mobile terminal. 25. The device according to claim 24, wherein the calculation module is specifically configured to, according to the number information obtained at this time interval, the number information obtained at the previous time interval, and the set Time interval, calculating and saving the average processing time for the bank to handle the business of the business type. 26. The device of claim 24, further comprising: A judging module, configured to judge whether the calculated waiting time is less than the reminding time threshold saved by itself; The reminder module is configured to remind the mobile terminal when it is determined that the calculated waiting time is less than the reminder time threshold.

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