CN108305175A - Settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping - Google Patents

Settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping Download PDF

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Publication number
CN108305175A
CN108305175A CN201711492585.3A CN201711492585A CN108305175A CN 108305175 A CN108305175 A CN 108305175A CN 201711492585 A CN201711492585 A CN 201711492585A CN 108305175 A CN108305175 A CN 108305175A
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China
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module
diagnosis
data
treatment
insurance
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Pending
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CN201711492585.3A
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Chinese (zh)
Inventor
王梦蛟
郝磊
郭志扬
刘戈杰
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Shanghai Stacks Data Technology Co Ltd
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Shanghai Stacks Data Technology Co Ltd
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Priority to CN201711492585.3A priority Critical patent/CN108305175A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/36Creation of semantic tools, e.g. ontology or thesauri
    • G06F16/367Ontology

Abstract

The settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping that the invention discloses a kind of, including input equipment, calculating and modelling apparatus, output equipment, input equipment includes medical knowledge data collection module, compensation case information collection module, system configuration module, it includes natural language processing module to calculate with modelling apparatus, data cleansing module, data import modul, medical knowledge collection of illustrative plates module, diagnosis and treatment and interest modeling module, diagnosis and treatment reasonability judgment module, output equipment includes the prompt of diagnosis and treatment reasonability and operation interface and the prompt of diagnosis and treatment reasonability and operation API, by the judgment result displays of system to Insurance Actuary, and receive the operation of Insurance Actuary, and it is integrated in the existing Claims Resolution system of insurance company as subsystem.The present invention deducts the project with Misdiagnosis or non-insurance coverage from compensation case automatically, improves Claims Resolution timeliness;Dependence of the Insurance Actuary to medical knowledge is reduced, cost is employed in reduction;Claims Resolution accuracy is improved, insurance company is reduced and compensates the amount of money.

Description

Settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping
Technical field
The settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping that the present invention relates to a kind of.
Background technology
At present in work of settling a claim, following types of compensation case can be usually encountered:
(1) drug and diagnosis and treatment item used when insurant is medical is not consistent with the scope of insurance coverage that insurance contract is arranged: For example once the medical middle a variety of diseases for the treatment of, which part disease belong to the Limitation on Liability of insurance company to insurant, but it is another Part disease is not in the Limitation on Liability.The drug of the non-Limitation on Liability and diagnosis and treatment item insurance company need not compensate, but need to manage Compensation person rejects this intermediate item;
(2) dosage for the drug or diagnosis and treatment item that insurant uses is more than zone of reasonableness, or similar in therapeutic effect In the case of, insurant selects the higher therapeutic scheme of expense:Such situation is encountered, the Claims Resolution staff of insurance company is needed The state of an illness for carefully analyzing patient is rejected excessive with unreasonable part.
The compensation case of processing the above-mentioned type needs have following requirement to the Insurance Actuary of insurance company:
(1) Insurance Actuary of insurance company has the medical ground knowledge of profession, while medical knowledge needs are newest with hospital Therapeutic modality keep synchronize;
(2) it since patient's expense detail entry number of long-term inpatients is more, needs Insurance Actuary to spend a lot of time and audits one by one.
Customary risks company can employ the Insurance Actuary with medical speciality background, but since medicine is that classification is careful and professional Property extremely strong subject, for example the Insurance Actuary with division of respiratory disease medical ground may understand the medication of Urology Surgery and diagnosis and treatment mode It is not deep enough, while hospital can change to patient's therapeutic modality with region at any time, Insurance Actuary is difficult that comprehensive grasp is owned Medical knowledge.
Due to the customer experience of Claims Resolution timeliness meeting extreme influence insurance company, the long Claims Review time can lead to client Complaint and loss, or even will receive the punishment of supervision department, the compensation case that Insurance Actuary can not be more to expense detail number of entries It does and audits one by one.
When encountering the above situation, insurance company would generally estimate rough compensation ratio according to Claims Resolution experience, and with Insurer negotiates, and in order to make insurer be satisfied with, the compensation ratio that customary risks company provides is higher than normal compensation ratio.
Invention content
The present invention devises a kind of settlement of insurance claim air control based on intellectual medical knowledge mapping in view of the deficiencies of the prior art Assisted verification system.
The present invention is in order to achieve the above object, using following scheme:A kind of settlement of insurance claim based on intellectual medical knowledge mapping Air control assisted verification system, including input equipment, calculating and modelling apparatus, output equipment;
The input equipment includes medical knowledge data collection module, compensation case information collection module, system configuration module, institute It states medical knowledge data collection module and extracts primitive medicine knowledge data from different data sets, the data set includes internet Drug explanation after upper electronization, medical thesis, diagnosis and treatment knowledge base, include in settlement information in social security sector is medical and detailed Information, the diagnosis and therapy recording in hospital HIS system, the compensation case information collection module read Insurance Actuary from the system of insurance company Compensation case information to be treated, including the treatment that the demographic of insurer, insurer go to a doctor are detailed, the system configuration mould Block is responsible for the global configuration of system, including the additions and deletions of data source, the collection period of data, the rational threshold value of diagnosis and treatment, interface are aobvious Show style;
The calculating and modelling apparatus include natural language processing module, data cleansing module, data import modul, medicine Knowledge mapping module, diagnosis and treatment and interest modeling module, diagnosis and treatment reasonability judgment module, the natural language processing module be responsible for by Relationship is extracted between medical keywords and word in the unstructured data of electronization, is converted into the intelligible structuring number of computer According to the data cleansing module is responsible for the rejectings such as the dirty data for being collected into system, corrupt data, the data import modul It is responsible for cleaned data importing the medical knowledge collection of illustrative plates module, the medical knowledge collection of illustrative plates module is responsible in a manner of scheming The medical knowledge being collected into is stored, the diagnosis and treatment and interest modeling module are responsible for extracting from the medical knowledge collection of illustrative plates module every Corresponding point of age group of kind medical diagnosis on disease, gender and the diagnosis and treatment of region feature, the diagnosis and treatment reasonability judgment module are responsible for judgement Whether the currently processed compensation case of Insurance Actuary is reasonable, and provides reasonable or unreasonable prompt and suggestion for operation;
The output equipment includes the prompt of diagnosis and treatment reasonability and operation interface and the prompt of diagnosis and treatment reasonability and operation API, institute It states the prompt of diagnosis and treatment reasonability and is responsible for the judgment result displays by system to Insurance Actuary with operation interface, and receive the behaviour of Insurance Actuary Make, the diagnosis and treatment reasonability prompt is integrated in the existing Claims Resolution system of insurance company with operation API using this system as subsystem, is The system of insurance company provides the programmatic interface of this system.
Compared to the prior art the present invention, has the following advantages that and advantageous effect:
(1) it is deducted from insurance compensation case automatically and medical diagnosis on disease is not inconsistent or the project of non-insurance coverage, reduced artificial The time of audit improves Claims Resolution timeliness;
(2) dependence of the business health insurance Insurance Actuary to medical knowledge is reduced, reduce Insurance Actuary employs cost;
(3) Claims Resolution accuracy is improved, insurance company is reduced and compensates the amount of money.
Description of the drawings
Fig. 1 is system structure of the invention figure;
Fig. 2 is flow chart of data processing figure of the present invention;
Fig. 3 is knowledge mapping graph model schematic diagram of the present invention;
Fig. 4 is that present system uses interface schematic diagram one;
Fig. 5 is that present system uses interface schematic diagram two;
Fig. 6 is that present system uses interface schematic diagram three;
Fig. 7 is that present system uses interface schematic diagram four;
Specific implementation mode
In conjunction with Fig. 1, a kind of settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping, including input are set Standby, calculating and modelling apparatus, output equipment;
The input equipment includes medical knowledge data collection module, compensation case information collection module, system configuration module, institute It states medical knowledge data collection module and extracts primitive medicine knowledge data from different data sets, the data set includes internet Drug explanation after upper electronization, medical thesis, diagnosis and treatment knowledge base, include in settlement information in social security sector is medical and detailed Information, the diagnosis and therapy recording in hospital HIS system, the compensation case information collection module read Insurance Actuary from the system of insurance company Compensation case information to be treated includes the treatment gone to a doctor of demographic (gender, age, region etc.), insurer of insurer Detail, the system configuration module are responsible for the global configuration of system, include additions and deletions, the collection period of data, the diagnosis and treatment of data source Rational threshold value, interface display style etc.;
The calculating and modelling apparatus include natural language processing module, data cleansing module, data import modul, medicine Knowledge mapping module, diagnosis and treatment and interest modeling module, diagnosis and treatment reasonability judgment module, the natural language processing module be responsible for by Relationship is extracted between medical keywords and word in the unstructured data of electronization, is converted into the intelligible structuring number of computer According to the data cleansing module is responsible for the rejectings such as the dirty data for being collected into system, corrupt data, the data import modul It is responsible for cleaned data importing the medical knowledge collection of illustrative plates module, the medical knowledge collection of illustrative plates module is responsible in a manner of scheming The medical knowledge being collected into is stored, the diagnosis and treatment and interest modeling module are responsible for extracting from the medical knowledge collection of illustrative plates module every Corresponding point of age group of kind medical diagnosis on disease, gender and the diagnosis and treatment of region feature, the diagnosis and treatment reasonability judgment module are responsible for judgement Whether the currently processed compensation case of Insurance Actuary is reasonable, and provides reasonable or unreasonable prompt and suggestion for operation;
The output equipment includes the prompt of diagnosis and treatment reasonability and operation interface and the prompt of diagnosis and treatment reasonability and operation API, institute It states the prompt of diagnosis and treatment reasonability and is responsible for the judgment result displays by system to Insurance Actuary with operation interface, and receive the behaviour of Insurance Actuary Make, the diagnosis and treatment reasonability prompt is integrated in the existing Claims Resolution system of insurance company with operation API using this system as subsystem, is The system of insurance company provides the programmatic interface of this system.
As shown in Fig. 2, system data processing method and flow are as follows:First corresponding data has been collected into raw information Under the premise of library, natural language processing module and data cleansing module are at first handled data, and unstructured data is turned It is changed to structural data, while dirty data, wrong data being rejected from initial data.Common natural language processing kit For the Stanford NLP Tools [1] of Stanford University's research and development, the natural language based on cloud of Google Cloud Platform Speech processing API [2] etc.;Common data cleansing tool includes OpenRefine [3] etc..
After the completion of data cleansing, knowledge mapping is imported data to, several existing chart database can be used to store Our structured medical diagnosis and treatment knowledge, common chart database include [5] Neo4j, OrientDB [6] etc., and specific system is real It can be integrated and be chosen according to many factors such as data volume, database performance and prices during applying, different chart databases is equal The api interface and tool for providing different language are imported for data.The graph model of chart database is as shown in figure 3, by patient, disease The node as figure such as disease, doctor, section office, hospital, diagnosis and treatment item, drug, and established between node and node in chart database Contact, such as certain patient A hospital H have M sections D doctor punish treat S diseases, medication K1, K2, K3, we by these Entity is preserved as node, and corresponding drug dosage, the information such as hospital stays are stored in then as the relationship between node and node In the side of graph model.Wherein patient and doctor's information for hospital can do anonymization processing, and patient only retains age-sex, and doctor only protects The identification number for staying system to distribute, hospital Retention Level and regional information.
Modeling module can establish diagnosis and treatment reasonability model according to the information in chart database, and therefrom extract disease with it is corresponding The characteristic set of diagnosis and treatment.For each disease X and each diagnosis and treatment item or drug Y in knowledge mapping, two can be all calculated Relationship probability mass function P between person (Y | Age, Location, Sex, X), which suffers from X diseases, and age bracket is Age, in the cities Location, gender is that the patient of Sex uses the probability of Y projects, wherein all variables are that discrete type is random Variable.
The feature that judgment module can be extracted according to modeling module calculates medical diagnosis on disease and every detailed conjunction in specific compensation case Rationality probability value, and it is divided into three classes according to all details for the threshold value of system setting:Rationally, unreasonable, uncertain.Finally, Have output equipment by three classes detail include front end page for Insurance Actuary operate and use.
[1]Stanford NLP Tools https://nlp.stanford.edu/software/
[2]Cloud Natural Language API https://cloud.google.com/natural- language/
[3]OpenRefine http://openrefine.org/
[4]Neo4j https://neo4j.com/
[5]OrientDB http://orientdb.com/orientdb/
In conjunction with Fig. 4 to Fig. 7, understands automatic prompt detail after using several diagrams at interface, system to be computed for system and examine It is disconnected not to be inconsistent, it can check which and Misdiagnosis in specific detail, click are not inconsistent project after clicking to enter, Insurance Actuary can check not Reason is accorded with, system can provide suggestion for operation, be selected by Insurance Actuary automatically.
The above is only a preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art For member, without departing from the technical principles of the invention, several improvements and modifications, these improvements and modifications can also be made Also it should be regarded as protection scope of the present invention.

Claims (1)

1. a kind of settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping, it is characterised in that:Including input Equipment, calculating and modelling apparatus, output equipment;
The input equipment includes medical knowledge data collection module, compensation case information collection module, system configuration module, the doctor Data collection module of gaining knowledge extracts primitive medicine knowledge data from different data sets, and the data set includes that internet powers on Drug explanation after sonization, medical thesis, diagnosis and treatment knowledge base, the medical and detailed letter for including in settlement information in social security sector It ceases, the diagnosis and therapy recording in hospital HIS system, the compensation case information collection module reads Insurance Actuary from the system of insurance company and needs Compensation case information to be processed, including the treatment that the demographic of insurer, insurer go to a doctor are detailed, the system configuration module It is responsible for the global configuration of system, including the additions and deletions of data source, the collection period of data, the rational threshold value of diagnosis and treatment, interface display Style;
The calculating and modelling apparatus include natural language processing module, data cleansing module, data import modul, medical knowledge Collection of illustrative plates module, diagnosis and treatment and interest modeling module, diagnosis and treatment reasonability judgment module, the natural language processing module are responsible for electronics Relationship is extracted between medical keywords and word in the unstructured data of change, is converted into the intelligible structural data of computer, The data cleansing module is responsible for the rejectings such as the dirty data for being collected into system, corrupt data, and the data import modul is negative Cleaned data are imported the medical knowledge collection of illustrative plates module by duty, and the medical knowledge collection of illustrative plates module is responsible for depositing in a manner of scheming The medical knowledge being collected into is stored up, the diagnosis and treatment and interest modeling module are responsible for extracting each from the medical knowledge collection of illustrative plates module Corresponding point of age group of medical diagnosis on disease, gender and the diagnosis and treatment of region feature, the diagnosis and treatment reasonability judgment module are responsible for judging reason Whether the currently processed compensation case of compensation person is reasonable, and provides reasonable or unreasonable prompt and suggestion for operation;
The output equipment includes that the prompt of diagnosis and treatment reasonability prompts with operation interface and diagnosis and treatment reasonability and operates API, described to examine It treats reasonability prompt and is responsible for the judgment result displays by system to Insurance Actuary with operation interface, and receive the operation of Insurance Actuary, institute It states the prompt of diagnosis and treatment reasonability and is integrated in the existing Claims Resolution system of insurance company using this system as subsystem with operation API, for insurance The system of company provides the programmatic interface of this system.
CN201711492585.3A 2017-12-30 2017-12-30 Settlement of insurance claim air control assisted verification system based on intellectual medical knowledge mapping Pending CN108305175A (en)

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Cited By (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109191314A (en) * 2018-08-14 2019-01-11 平安医疗健康管理股份有限公司 Document method of charging out, device, computer equipment and storage medium
CN109345399A (en) * 2018-10-23 2019-02-15 平安科技(深圳)有限公司 Claims Resolution methods of risk assessment, device, computer equipment and storage medium
CN109615536A (en) * 2018-12-13 2019-04-12 平安医疗健康管理股份有限公司 Settlement of insurance claim method, apparatus, equipment and readable storage medium storing program for executing based on OCR technique
CN109615544A (en) * 2018-12-13 2019-04-12 平安医疗健康管理股份有限公司 Submit an expense account processing method, device, terminal and computer readable storage medium
CN109636632A (en) * 2018-12-13 2019-04-16 平安医疗健康管理股份有限公司 Settlement of insurance claim method, apparatus, equipment and storage medium based on machine learning
CN109636637A (en) * 2018-12-13 2019-04-16 平安医疗健康管理股份有限公司 Submit an expense account processing method, device, terminal and computer readable storage medium
CN109636305A (en) * 2018-10-29 2019-04-16 平安医疗健康管理股份有限公司 Compensate method of adjustment, device, equipment and the readable storage medium storing program for executing of the amount of money
CN109659013A (en) * 2018-11-28 2019-04-19 平安科技(深圳)有限公司 Illness point is examined and method for optimizing route, device, equipment and storage medium
CN110119991A (en) * 2019-04-12 2019-08-13 深圳壹账通智能科技有限公司 Checking method, device and storage medium are compensated in medical treatment based on machine learning
CN110245242A (en) * 2019-06-20 2019-09-17 北京百度网讯科技有限公司 Medical knowledge map construction method, apparatus and terminal
CN110322216A (en) * 2019-05-30 2019-10-11 阿里巴巴集团控股有限公司 The case checking method and device of knowledge based map
CN110689322A (en) * 2019-09-27 2020-01-14 成都知识视觉科技有限公司 Artificial intelligence auxiliary claims checking system suitable for insurance claims settlement process
CN110866836A (en) * 2019-11-14 2020-03-06 支付宝(杭州)信息技术有限公司 Computer-implemented medical insurance scheme auditing method and device
CN111445343A (en) * 2020-03-23 2020-07-24 平安医疗健康管理股份有限公司 Risk medical data identification method and device, computer equipment and storage medium
CN112463973A (en) * 2019-09-06 2021-03-09 医渡云(北京)技术有限公司 Construction method, device and medium of medical knowledge graph and electronic equipment
CN113360671A (en) * 2021-06-16 2021-09-07 浙江工业大学 Medical insurance medical document auditing method and system based on knowledge graph
CN116450727A (en) * 2023-06-19 2023-07-18 中国人民解放军联勤保障部队第九八〇医院 Medical data processing method, medical data processing device, terminal equipment and readable storage medium
CN113191908B (en) * 2021-05-13 2024-03-12 蚂蚁胜信(上海)信息技术有限公司 Method and device for processing claims settlement auditing

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Cited By (23)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109191314A (en) * 2018-08-14 2019-01-11 平安医疗健康管理股份有限公司 Document method of charging out, device, computer equipment and storage medium
CN109345399A (en) * 2018-10-23 2019-02-15 平安科技(深圳)有限公司 Claims Resolution methods of risk assessment, device, computer equipment and storage medium
CN109345399B (en) * 2018-10-23 2024-03-26 平安科技(深圳)有限公司 Method, device, computer equipment and storage medium for evaluating risk of claim settlement
CN109636305A (en) * 2018-10-29 2019-04-16 平安医疗健康管理股份有限公司 Compensate method of adjustment, device, equipment and the readable storage medium storing program for executing of the amount of money
CN109659013B (en) * 2018-11-28 2023-07-07 平安科技(深圳)有限公司 Disease diagnosis and path optimization method, device, equipment and storage medium
CN109659013A (en) * 2018-11-28 2019-04-19 平安科技(深圳)有限公司 Illness point is examined and method for optimizing route, device, equipment and storage medium
CN109615536A (en) * 2018-12-13 2019-04-12 平安医疗健康管理股份有限公司 Settlement of insurance claim method, apparatus, equipment and readable storage medium storing program for executing based on OCR technique
CN109615544A (en) * 2018-12-13 2019-04-12 平安医疗健康管理股份有限公司 Submit an expense account processing method, device, terminal and computer readable storage medium
CN109636632A (en) * 2018-12-13 2019-04-16 平安医疗健康管理股份有限公司 Settlement of insurance claim method, apparatus, equipment and storage medium based on machine learning
CN109636637A (en) * 2018-12-13 2019-04-16 平安医疗健康管理股份有限公司 Submit an expense account processing method, device, terminal and computer readable storage medium
CN110119991A (en) * 2019-04-12 2019-08-13 深圳壹账通智能科技有限公司 Checking method, device and storage medium are compensated in medical treatment based on machine learning
CN110322216A (en) * 2019-05-30 2019-10-11 阿里巴巴集团控股有限公司 The case checking method and device of knowledge based map
CN110245242A (en) * 2019-06-20 2019-09-17 北京百度网讯科技有限公司 Medical knowledge map construction method, apparatus and terminal
CN112463973A (en) * 2019-09-06 2021-03-09 医渡云(北京)技术有限公司 Construction method, device and medium of medical knowledge graph and electronic equipment
CN110689322A (en) * 2019-09-27 2020-01-14 成都知识视觉科技有限公司 Artificial intelligence auxiliary claims checking system suitable for insurance claims settlement process
CN110866836A (en) * 2019-11-14 2020-03-06 支付宝(杭州)信息技术有限公司 Computer-implemented medical insurance scheme auditing method and device
CN110866836B (en) * 2019-11-14 2022-12-06 支付宝(杭州)信息技术有限公司 Computer-implemented medical insurance scheme auditing method and device
CN111445343A (en) * 2020-03-23 2020-07-24 平安医疗健康管理股份有限公司 Risk medical data identification method and device, computer equipment and storage medium
CN113191908B (en) * 2021-05-13 2024-03-12 蚂蚁胜信(上海)信息技术有限公司 Method and device for processing claims settlement auditing
CN113360671A (en) * 2021-06-16 2021-09-07 浙江工业大学 Medical insurance medical document auditing method and system based on knowledge graph
CN113360671B (en) * 2021-06-16 2022-04-19 浙江工业大学 Medical insurance medical document auditing method and system based on knowledge graph
CN116450727A (en) * 2023-06-19 2023-07-18 中国人民解放军联勤保障部队第九八〇医院 Medical data processing method, medical data processing device, terminal equipment and readable storage medium
CN116450727B (en) * 2023-06-19 2023-08-18 中国人民解放军联勤保障部队第九八〇医院 Medical data processing method, medical data processing device, terminal equipment and readable storage medium

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