CN108269218A - A kind of external demand processing information system - Google Patents
A kind of external demand processing information system Download PDFInfo
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- CN108269218A CN108269218A CN201810350233.2A CN201810350233A CN108269218A CN 108269218 A CN108269218 A CN 108269218A CN 201810350233 A CN201810350233 A CN 201810350233A CN 108269218 A CN108269218 A CN 108269218A
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- 230000005611 electricity Effects 0.000 description 4
- 238000010586 diagram Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 230000007547 defect Effects 0.000 description 1
- 238000000034 method Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004043 responsiveness Effects 0.000 description 1
- 238000007619 statistical method Methods 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention relates to the technical field of information system, more particularly, to a kind of external demand processing information system.A kind of external demand processing information system, wherein, the data recording and processing module that is connect including data inputting module, with data inputting module, the data statistic analysis module being connect with data recording and processing module, the result display module being connect with data statistic analysis module.Staff's log-on operation duration can be reduced by system record, manpower and time cost is reduced, realize information sharing intercommunication, convenient for tracking handling result, improve working efficiency, ensure the maximization for effectively storing and utilizing of data.
Description
Technical field
The present invention relates to the technical field of information system, more particularly, to a kind of external demand processing information system.
Background technology
With the improvement of people's living standards, the modern life and the relationship of electricity are also increasingly closer, concern of the people to electricity
Also it is higher and higher, it is encountered in life and has a power failure or can all reflect their demand through various channels the problem of related to electricity, so as to
Quickly solved, it is unlikely to influence its normal daily life.Client's demand at present can pass through 24 hours unified clothes of powering substantially
Business hot line 95598 is reflected that work order is sent to field personnel, the electricity consumption for processing customers' responsiveness of being visited by staff
Demand.In addition to 95598 service hotlines, client can also be by other channel complaint reflections, such as wechat, microblogging, forum, city integrated
Management system, network etc., service dispatch class monitor these channels in real time, and the demand of client is recorded, is tracked
Supervisor, in time quick follow-up demand processing progress, and feed back client.At present service dispatch class by the information of these external demands with
The mode of Excel tables registers on the books, and being then transferred to possession by built-in system enabling work leaflet again is handled, simultaneously
Excel is backfilled to handling result, carries out closed loop management.
In the prior art, to there is record by Excel chartings inconvenient, can not Real-Time Sharing fresh information, operation
Numerous and diverse, inquiry classification is inconvenient, there is the problems such as risk that demand upgrading occurs due to tracking is not in place, while expend larger
Cost of labor and time cost are in client's demand of one external channel of registration process.
Invention content
The present invention provides a kind of external demand processing information system to overcome at least one defect described in the above-mentioned prior art
System can realize the Real-Time Sharing of data, facilitate inquiry classification, tracking handling result and subsequent statistical analysis, improve work people
Member's efficiency, mitigates manpower and time cost, makes work more lean.
The technical scheme is that：A kind of external demand processing information system, wherein, including data inputting module, with
Data inputting module connection data recording and processing module, connect with data recording and processing module data statistic analysis module,
The result display module being connect with data statistic analysis module.
In the present invention, system registers mould comprising client's demand that the demand of overall management of the urban area system and Social Public Feelings monitor
Block records client's demand time, and demand content tracks disposition, handles people；Setting time-out reminds the function of supervisor, convenient
Staff's real-time tracking simultaneously timely feedbacks handling result；Data summarization is provided and intuitive displaying accepts situation and disposition
Chart etc..
Compared with prior art, advantageous effect is：Staff's log-on operation duration can be reduced by system record, dropped
Low manpower and time cost realize information sharing intercommunication, convenient for tracking handling result, improve working efficiency, ensure data has
Effect storage and the maximization utilized.
Description of the drawings
Fig. 1 is integral module schematic diagram of the present invention.
Fig. 2 is whole interface schematic diagram of the invention.
Specific embodiment
The attached figures are only used for illustrative purposes and cannot be understood as limitating the patent；It is attached in order to more preferably illustrate the present embodiment
Scheme certain components to have omission, zoom in or out, do not represent the size of actual product；To those skilled in the art,
The omitting of some known structures and their instructions in the attached drawings are understandable.Being given for example only property of position relationship described in attached drawing
Explanation, it is impossible to be interpreted as the limitation to this patent.
As shown in Figure 1, a kind of external demand processing information system, wherein, including data inputting module and data inputting mould
The data recording and processing module of block connection, the data statistic analysis module being connect with data recording and processing module and data statistics
The result display module of analysis module connection.
In the present invention, system registers mould comprising client's demand that the demand of overall management of the urban area system and Social Public Feelings monitor
Block records client's demand time, and demand content tracks disposition, handles people；Setting time-out reminds the function of supervisor, convenient
Staff's real-time tracking simultaneously timely feedbacks handling result；Data summarization is provided and intuitive displaying accepts situation and disposition
Chart etc..
As shown in Fig. 2, also showing multiple and different management modules, can reduce staff by system record registers
Duration is operated, reduces manpower and time cost, realizes information sharing intercommunication, convenient for tracking handling result, working efficiency is improved, protects
The maximization for effectively storing and utilizing of card data.
Obviously, the above embodiment of the present invention be only to clearly illustrate example of the present invention, and not be pair
The restriction of embodiments of the present invention.For those of ordinary skill in the art, may be used also on the basis of the above description
To make other variations or changes in different ways.There is no necessity and possibility to exhaust all the enbodiments.It is all this
All any modification, equivalent and improvement made within the spirit and principle of invention etc., should be included in the claims in the present invention
Protection domain within.
Claims (1)
1. a kind of external demand processing information system, which is characterized in that connect including data inputting module, with data inputting module
Data recording and processing module, connect with data recording and processing module data statistic analysis module, with data statistic analysis mould
The result display module of block connection.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810350233.2A CN108269218A (en) | 2018-04-18 | 2018-04-18 | A kind of external demand processing information system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810350233.2A CN108269218A (en) | 2018-04-18 | 2018-04-18 | A kind of external demand processing information system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN108269218A true CN108269218A (en) | 2018-07-10 |
Family
ID=62778333
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810350233.2A Pending CN108269218A (en) | 2018-04-18 | 2018-04-18 | A kind of external demand processing information system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN108269218A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109447579A (en) * | 2018-10-12 | 2019-03-08 | 成都北科维拓科技有限公司 | The dedicated method of calling of government system |
| WO2022148498A1 (en) * | 2021-01-06 | 2022-07-14 | 广州长盛科技有限公司 | Technical information display method and apparatus, and medium |
Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102495845A (en) * | 2011-11-16 | 2012-06-13 | 陈宇 | Supply and demand information aggregation system based on data classification redirection transfer method |
| CN106530127A (en) * | 2016-11-09 | 2017-03-22 | 国网江苏省电力公司南京供电公司 | Complaint early warning and monitoring analysis system based on text mining |
| CN106815709A (en) * | 2016-12-06 | 2017-06-09 | 国网福建省电力有限公司 | One kind service quick response center support system and method |
| CN107301529A (en) * | 2017-06-22 | 2017-10-27 | 四川智美高科科技有限公司 | A kind of government affairs demand accepts centring system |
| CN107526829A (en) * | 2017-09-01 | 2017-12-29 | 王春旭 | A kind of control method of law demand accessory system |
| CN107563911A (en) * | 2017-08-31 | 2018-01-09 | 武汉智丽丰信息科技有限公司 | One kind visualization general community information management system |
-
2018
- 2018-04-18 CN CN201810350233.2A patent/CN108269218A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102495845A (en) * | 2011-11-16 | 2012-06-13 | 陈宇 | Supply and demand information aggregation system based on data classification redirection transfer method |
| CN106530127A (en) * | 2016-11-09 | 2017-03-22 | 国网江苏省电力公司南京供电公司 | Complaint early warning and monitoring analysis system based on text mining |
| CN106815709A (en) * | 2016-12-06 | 2017-06-09 | 国网福建省电力有限公司 | One kind service quick response center support system and method |
| CN107301529A (en) * | 2017-06-22 | 2017-10-27 | 四川智美高科科技有限公司 | A kind of government affairs demand accepts centring system |
| CN107563911A (en) * | 2017-08-31 | 2018-01-09 | 武汉智丽丰信息科技有限公司 | One kind visualization general community information management system |
| CN107526829A (en) * | 2017-09-01 | 2017-12-29 | 王春旭 | A kind of control method of law demand accessory system |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109447579A (en) * | 2018-10-12 | 2019-03-08 | 成都北科维拓科技有限公司 | The dedicated method of calling of government system |
| WO2022148498A1 (en) * | 2021-01-06 | 2022-07-14 | 广州长盛科技有限公司 | Technical information display method and apparatus, and medium |
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| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20180710 |
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| RJ01 | Rejection of invention patent application after publication |