CN108256868A - A kind of intelligence client's public administration system - Google Patents

A kind of intelligence client's public administration system Download PDF

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Publication number
CN108256868A
CN108256868A CN201611220902.1A CN201611220902A CN108256868A CN 108256868 A CN108256868 A CN 108256868A CN 201611220902 A CN201611220902 A CN 201611220902A CN 108256868 A CN108256868 A CN 108256868A
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China
Prior art keywords
module
client
data
management
public administration
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CN201611220902.1A
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Chinese (zh)
Inventor
靳桂芝
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Tianjin Shangqi Technology Co Ltd
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Tianjin Shangqi Technology Co Ltd
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Priority to CN201611220902.1A priority Critical patent/CN108256868A/en
Publication of CN108256868A publication Critical patent/CN108256868A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention provides a kind of intelligent client's public administration system, including client segmentation module, investigation module, management system, administrator module, employee's module, statistical module, database and is automatically reminded to module;It the user registration module and login module, management system, administrator module, employee's module, statistical module and is automatically reminded to module and is connected respectively with the database;The database includes data recordin module and data memory module;The management system includes customer management module and safety management module;The investigation module is investigated for client, supplements profile.The present invention can make enterprise more effectively realize the maintenance and management to client, it improves customer satisfaction, cultivate loyalty customer, form customer group steady in a long-term, it may be implemented in client when client is disconnected with management system can still to handle data, benign communication effectively formed between client.

Description

A kind of intelligence client's public administration system
Technical field
The invention belongs to client management system field, more particularly, to a kind of intelligent client's public administration system.
Background technology
With economic fast development and the progress of modern science and technology, information system management has safety and convenience etc. Feature, thus have good market prospects;Many enterprise-like corporations have had the platform of oneself to carry out client information management, Current society, if as soon as a company can not manage down, the trust of consumer can not be obtained, let alone can just allow client It is satisfied;The quantity of client and the benefit of company are implicative of each other.So client is the power place of enterprise development, using peace The high management system of full property, security performance, convenient function to customer information all have to be ensured well.Traditional client electricity Brain is no application program, will only be manually entered and be transmitted to server-side processing, and handling result is returned to visitor by server-side again Family is shown;However, since traditional client is to carry out data processing by network and server-side, work as the network When failure or other reasons, the data in the server-side cannot be handled again.
Invention content
The invention will solve the problems, such as to be intended to overcome above-mentioned defect in the prior art, propose a kind of intelligence Change client's public administration system.
In order to solve the above technical problems, what the technical solution of the invention was realized in:
A kind of intelligence client's public administration system, including client segmentation module, investigation module, management system, administrator Module, employee's module, statistical module, database and it is automatically reminded to module;The user registration module and login module, management system It system, administrator module, employee's module, statistical module and is automatically reminded to module and is connected respectively with the database;The data Library includes data recordin module and data memory module;The management system includes customer management module and safety management module; The client can be handled the export data in the case where disconnecting communication connection with the management system, the visitor Family sort module is calculated, is counted, classified and is managed according to existing customer's data, is filtered out and is created fifty percent profit of excess of export for enterprise The customer group of profit;The investigation module is investigated for client, profile is supplemented, including product supply around client location The information of quotient, the happiness of client and dislike information, like products rival the characteristics of information.
Further, the safety management module carries out safety management, the bursting tube of the client to the export data Reason module includes label submodule, and the label submodule can be to being exported to the client from the management system Data are marked.
Further, client's locating module is further included:The information counted using a upper module, customer group is subdivided into more A group, the demand positioning for each client carries out profile foundation, and assign each client's classification symbol.
Further, reminding module is further included, for carrying out conclusion of the business state classification to multiple clients according to profits of customers grade, Timing sends user's conclusion of the business state prompting message to terminal.
Further, the reminding module, by the prompting frequency of setting, is periodically sent out for the client of conclusion of the business state to terminal It is raw to pay a return visit prompting message, for the client for the state that do not strike a bargain, by its issuable profit divided rank, and by the corresponding of setting Frequency is reminded in the visit of grade, periodically sends visit prompting message to terminal.
Further, the employee's module includes addition customer information unit, client information management unit, customer status management Unit.
Further, the statistical module includes data statistics submodule, report submodule, function sub-modules.
Further, the data statistics submodule includes data collection module, data analysis module and data read module.
Further, the composition of the data statistics submodule includes B/S multilayered structures, modular design structure and cross-platform Multiple database support structure.
Further, client's essential information includes Business Name, company introduction, business license number, CompanyAddress, connection It is people, contact method and the turnover.
The invention has the advantages and positive effects of:
The present invention can make enterprise more effectively realize the maintenance and management to client, improve customer satisfaction, and culture is loyal Sincere client forms customer group steady in a long-term, it can be achieved that client still can be right when client is disconnected with management system Data are handled, and the safety of the export data is ensured by the safety management module.
Description of the drawings
Fig. 1 is the structure composition schematic diagram of the invention.
Specific embodiment
It should be noted that in the case where not colliding, the feature in embodiment and embodiment in the invention It can be combined with each other.
It elaborates below in conjunction with the accompanying drawings to the specific embodiment of the invention.
A kind of intelligence client's public administration system, including client segmentation module, investigation module, management system, administrator Module, employee's module, statistical module, database and it is automatically reminded to module;The user registration module and login module, management system It system, administrator module, employee's module, statistical module and is automatically reminded to module and is connected respectively with the database;The data Library includes data recordin module and data memory module;The management system includes customer management module and safety management module; The client can be handled the export data in the case where disconnecting communication connection with the management system, the visitor Family sort module is calculated, is counted, classified and is managed according to existing customer's data, is filtered out and is created fifty percent profit of excess of export for enterprise The customer group of profit;The investigation module is investigated for client, profile is supplemented, including product supply around client location The information of quotient, the happiness of client and dislike information, like products rival the characteristics of information.
Wherein, the safety management module carries out safety management, the safety management of the client to the export data Module includes label submodule, and the label submodule can be to being exported to the number of the client from the management system According to being marked.
Wherein, client's locating module is further included:The information counted using a upper module, customer group is subdivided into multiple Group, the demand positioning for each client carry out profile foundation, and assign each client's classification symbol.
Wherein, reminding module is further included, it is fixed for carrying out conclusion of the business state classification to multiple clients according to profits of customers grade When to terminal send user's conclusion of the business state prompting message.
Above-mentioned reminding module, by the prompting frequency of setting, is periodically paid a return visit for the client of conclusion of the business state to terminal Prompting message, for the client for the state that do not strike a bargain, by its issuable profit divided rank, and by the corresponding of setting Frequency is reminded in visit, periodically sends visit prompting message to terminal.
Above-mentioned employee's module includes addition customer information unit, client information management unit, customer status administrative unit.
Above-mentioned statistical module includes data statistics submodule, report submodule, function sub-modules.
Above-mentioned data statistics submodule includes data collection module, data analysis module and data read module.
The composition of above-mentioned data statistics submodule includes B/S multilayered structures, modular design structure and cross-platform most evidences Library support structure.
Above-mentioned client's essential information includes Business Name, company introduction, business license number, CompanyAddress, contact person, connection It is mode and the turnover.
The present invention can make enterprise more effectively realize the maintenance and management to client, improve customer satisfaction, and culture is loyal Sincere client forms customer group steady in a long-term, it can be achieved that client still can be right when client is disconnected with management system Data are handled, and the safety of the export data is ensured by the safety management module.
It is obvious to a person skilled in the art that the invention is not limited to the details of above-mentioned exemplary embodiment, and And in the case of the spirit or essential attributes without departing substantially from the invention, wound of the present invention can be realized in other specific forms It makes.
Therefore, in all respects, the present embodiments are to be considered as illustrative and not restrictive, this The range of innovation and creation is indicated by the appended claims rather than the foregoing description, it is intended that by equally in claim is fallen All changes in the meaning and scope of part are included in the invention.Any reference numeral in claim should not be regarded To limit involved claim.
In addition, it should be understood that although this specification is described in terms of embodiments, but not each embodiment is only wrapped Containing an independent technical solution, this description of the specification is merely for the sake of clarity, and those skilled in the art should It considers the specification as a whole, the technical solutions in each embodiment can also be properly combined, forms those skilled in the art The other embodiment being appreciated that.

Claims (10)

1. a kind of intelligence client's public administration system, it is characterised in that:Including client segmentation module, investigation module, management system System, administrator module, employee's module, statistical module, database and it is automatically reminded to module;The user registration module and login mould It block, management system, administrator module, employee's module, statistical module and is automatically reminded to module and is connected respectively with the database; The database includes data recordin module and data memory module;The management system includes customer management module and bursting tube Manage module;The client can be exported to described at data in the case where disconnecting communication connection with the management system Reason, the client segmentation module are calculated, are counted, classified and are managed according to existing customer's data, are filtered out and are created for enterprise The customer group of fifty percent profit of excess of export;The investigation module is investigated for client, supplements profile, including client location week The characteristics of enclosing the information of product vendor, the happiness of client and disliking information, like products rival information.
2. a kind of intelligent client's public administration system according to claim 1, it is characterised in that:The safety management mould Block carries out safety management to the export data, and the safety management module of the client includes label submodule, the mark The data that the client is exported to from the management system can be marked in note submodule.
3. a kind of intelligent client's public administration system according to claim 1, it is characterised in that:Further include client's positioning Module:Customer group is subdivided into multiple groups by the information counted using a upper module, and progress is positioned for the demand of each client Profile is established, and assigns each client's classification symbol.
4. a kind of intelligent client's public administration system according to claim 1, it is characterised in that:Further include prompting mould Block for carrying out conclusion of the business state classification to multiple clients according to profits of customers grade, periodically sends user's conclusion of the business state to terminal Prompting message.
5. a kind of intelligent client's public administration system according to claim 4, it is characterised in that:The reminding module needle To the client for the state of having struck a bargain, by the prompting frequency of setting, periodically occur to pay a return visit prompting message to terminal, for the state that do not strike a bargain Client, by its issuable profit divided rank, and by setting corresponding visit remind frequency, periodically to terminal Send visit prompting message.
6. a kind of intelligent client's public administration system according to claim 1, it is characterised in that:The employee's module packet Include addition customer information unit, client information management unit, customer status administrative unit.
7. a kind of intelligent client's public administration system according to claim 1, it is characterised in that:The statistical module packet Include data statistics submodule, report submodule, function sub-modules.
8. a kind of intelligent client's public administration system according to claim 7, it is characterised in that:Data statistics Module includes data collection module, data analysis module and data read module.
9. a kind of intelligent client's public administration system according to claim 8, it is characterised in that:Data statistics The composition of module includes B/S multilayered structures, modular design structure and cross-platform multiple database support structure.
10. a kind of intelligent client's public administration system according to claim 1, it is characterised in that:The client is basic Information includes Business Name, company introduction, business license number, CompanyAddress, contact person, contact method and the turnover.
CN201611220902.1A 2016-12-27 2016-12-27 A kind of intelligence client's public administration system Pending CN108256868A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201611220902.1A CN108256868A (en) 2016-12-27 2016-12-27 A kind of intelligence client's public administration system

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Publications (1)

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CN108256868A true CN108256868A (en) 2018-07-06

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Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101609525A (en) * 2008-06-17 2009-12-23 北京正辰科技发展有限责任公司 The system management submodule of digital logistic management system
CN101702175A (en) * 2009-11-23 2010-05-05 深圳市五巨科技有限公司 Data query system
CN101894094A (en) * 2009-05-21 2010-11-24 鸿富锦精密工业(深圳)有限公司 Client management system
CN102722834A (en) * 2012-05-18 2012-10-10 苏州万图明电子软件有限公司 Enterprise client information management system
CN104299095A (en) * 2014-10-21 2015-01-21 沈阳化工大学 Client management system
CN105913221A (en) * 2016-04-08 2016-08-31 佛山市融信通企业咨询服务有限公司 On-line accounting system based on WEB/IIS
CN106169138A (en) * 2016-06-24 2016-11-30 武汉合创源科技有限公司 A kind of client information management method and system

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101609525A (en) * 2008-06-17 2009-12-23 北京正辰科技发展有限责任公司 The system management submodule of digital logistic management system
CN101894094A (en) * 2009-05-21 2010-11-24 鸿富锦精密工业(深圳)有限公司 Client management system
CN101702175A (en) * 2009-11-23 2010-05-05 深圳市五巨科技有限公司 Data query system
CN102722834A (en) * 2012-05-18 2012-10-10 苏州万图明电子软件有限公司 Enterprise client information management system
CN104299095A (en) * 2014-10-21 2015-01-21 沈阳化工大学 Client management system
CN105913221A (en) * 2016-04-08 2016-08-31 佛山市融信通企业咨询服务有限公司 On-line accounting system based on WEB/IIS
CN106169138A (en) * 2016-06-24 2016-11-30 武汉合创源科技有限公司 A kind of client information management method and system

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