CN108235154A - Wireless calling system configuration method - Google Patents
Wireless calling system configuration method Download PDFInfo
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- CN108235154A CN108235154A CN201711466600.7A CN201711466600A CN108235154A CN 108235154 A CN108235154 A CN 108235154A CN 201711466600 A CN201711466600 A CN 201711466600A CN 108235154 A CN108235154 A CN 108235154A
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- server
- intercommunication terminal
- intercommunication
- frequency point
- terminal
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q5/00—Selecting arrangements wherein two or more subscriber stations are connected by the same line to the exchange
- H04Q5/24—Selecting arrangements wherein two or more subscriber stations are connected by the same line to the exchange for two-party-line systems
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The present invention relates to the means of communication technical field for being specially adapted for service industry, the present invention is directed to the technical issues of waiter cannot timely respond to customer demand, provides a kind of wireless calling system configuration method, include the following steps：S1 intercommunication terminal frequency point frequency configuration steps, intercommunication terminal send wireless signal with different frequent points to server respectively, and server identifies the frequency point of intercommunication terminal successively, and respectively an intercommunication terminal creates an intercommunication identifier；S2 intercommunication terminal frequency point band width configuration steps, server determine that frequency point bandwidth is broadband or narrowband according to the frequency point density of intercommunication terminal；S3 intercommunication terminal frequency point subsonics configuration steps, server determine the frequency point subsonics of intercommunication terminal according to user demand；S4 server-side address configuration steps, server-side send authentication request to server respectively, and server creates and its unique corresponding service identification number after receiving the authentication request of server-side for the server-side.
Description
Technical field
The present invention relates to the means of communication technical fields for being specially adapted for service industry, and in particular to a kind of wireless calling system
System configuration method.
Background technology
In current service industry, such as the industry of catering trade, hotel industry or other special services that can order, click
In, mostly improve working efficiency using dish ordering machine, calling set, these products of intercom and communicate with each other.Such as Chinese patent application
It number orders dishes and advertisement simulcasting system to disclose a kind of tablet computer in the Chinese patent literature of CN201110292966.3, work
It is as principle：Begin a theatrical performance to order dishes by one cloud point meal advertisement terminal, signal is transmitted to, and play monitoring by kitchen by WiFi by data server
Platform, backstage and cash register station terminal are handled by interchanger reading data in real-time, and in this process, kitchen is beaten control and monitor console and sent out
Designated command kitchen network printer directly carries out the printing of menu, at the same time, cashier terminal real-time update bill information.When
Action of ordering dishes is completed, and after tens of seconds, one cloud point dish advertisement terminal starts ad system and orderly played automatically.
But above-mentioned tablet computer is ordered dishes and although advertisement simulcasting system establishes customer and kitchen, the ditch of cashier
Clearance system, but in actual application, more customers still wish the participation of waiter, interpersonal exchange
The dining experience of customer can be improved.In above system, the waiter of each region cannot timely get information, cause
Waiter cannot timely respond to the demand of client.
Invention content
The technical issues of present invention cannot timely respond to customer demand for waiter, provides a kind of wireless calling system
Use configuration method.
Base case provided by the invention is：Wireless calling system configuration method, includes the following steps：
S1 intercommunication terminal frequency point frequency configuration steps, intercommunication terminal send wireless communication with different frequent points to server respectively
Number, server identifies the frequency point of intercommunication terminal successively, and respectively an intercommunication terminal creates an intercommunication identifier；
S2 intercommunication terminal frequency point band width configuration steps, server determine that frequency point bandwidth is according to the frequency point density of intercommunication terminal
Broadband or narrowband；
S3 intercommunication terminal frequency point subsonics configuration steps, server determine the frequency point subsonics of intercommunication terminal according to user demand；
S4 server-side address configuration steps, server-side send authentication request to server respectively, and server receives
It is created and its unique corresponding service identification number for the server-side after the authentication request of server-side；
S5 matching steps, server allow a server-side at least after the completion of intercommunication identifier and service identification number create
It is corresponding with an intercommunication terminal.
The operation principle and advantage of the present invention is：In actual use, public's radio intercommunication of generally use
What terminal was mutually communicated.Specifically, it is that there are several intercommunication terminals and server-sides.Intercommunication terminal be typically attendant with
Body carries, in order to feed back customer demand to kitchen or cashier at any time.Server-side is provided near client, Gu Keke
All kinds of demand informations are sent to server by server-side.
In the prior art, server-side usually only carries out data communication with server, and e.g., many dining rooms are ordered
Tablet or the calling set being arranged near dining table.Waiter has carried intercommunication terminal substantially with it, mainly realizes
Function be realize waiter between or the communication between waiter and kitchen, cashier.I.e. in the prior art, not
It can realize the Direct Communication of server-side and intercommunication terminal.Its main cause is that existing intercommunication terminal substantially receives at any time
The voice signal (permission between intercommunication terminal is to belong to equality) of server, for customer, it is clear that have very more
Redundancy can allow the dining environment of customer to become noisy.
But in real experiences, customer is that have the demand directly conversed with waiter.But this demand is led to now
It is often in a manner of the raising a cry and transmitted as information of customer, i.e. communication is basic by shouting, this is easy to so that environment of eating becomes
Must be more noisy, in a noisy environment, waiter is easier to can't hear the cry of customer, and customer, which is seen after cry, clothes
Business person to it service and can improve the sound of cry so that and environment is more noisy, thus causes a vicious circle,
In most dining room or other service locations, all seem very noisy, influence the dining experience of customer.
Therefore, in the present solution, S1 intercommunication terminal frequency point frequency configurations step, S2 intercommunication terminal frequency point band width configuration steps
And S3 intercommunication terminal frequency point subsonics configuration steps, it is the intercommunication identifier for establishing intercommunication terminal, server can be sent respectively
Different signals gives different intercommunication terminals.The prior art, what server played the role of is a relay station, in pair of reception
After saying the signal of terminal, it is sent to other intercommunication terminals in a broadcast manner, that is, only need to configure an intercommunication in the prior art
Terminal is configured each intercommunication terminal in this programme.
It is that server-side is configured in S4, after being filed a request in order to customer by server-side, confirmed service end
Address information.After the completion of intercommunication terminal and server-side are configured, server is identified by the intercommunication identifier of establishment with service
Number, the correspondence of server-side and intercommunication terminal is established, allows customer when needed, can be called and server-side pair by server-side
The intercommunication terminal answered, that is, the waiter called.Such design can agree with the service mode of existing waiter, a service
Member is responsible for the hospitalit of a table or a box, and several waiters carry out other adequate and systematic service, including such as, passing dish.
In the present solution, each server-side has at least one intercommunication terminal corresponding.This makes it possible to ensure at least one service
Member can timely respond to customer demand, improve customer experience.
Wireless calling system configuration method of the present invention by the way that intercommunication terminal and server-side is configured, realizes the service that allows
End is at least corresponding with an intercommunication terminal, allows waiter that can timely respond to the demand of customer's proposition, improves user experience.
Further, in S5 matching steps, server makes a server-side and an intercommunication terminal uniquely corresponding.
Such design can allow a server-side to be corresponded with intercommunication terminal, ensure that user has in the demand of proposition
Continuity allows a waiter continuously can promote user experience to a user, do not appear in first waiter
After proposition demand, first waiter is assigned away because of other tasks, it is also necessary to be repeated again to second waiter
The situation of demand, it is not in distortion not ensure that the transmission of the information between waiter.
Further, S6 collaboration steps are further included, server establishes the corresponding intercommunication terminal of the adjacent service of server-side
Second priority corresponding relations, the second priority corresponding relations are after the corresponding intercommunication terminal of server-side calling is unresponsive
Server connects the intercommunication terminal of the server-side and the second priority corresponding relations.
By suggesting the second priority corresponding relations, it is unresponsive corresponding intercommunication terminal can be called in server-side
Afterwards, the counterpart terminal of the second priority corresponding relations is called, i.e., in first waiter because the distribution of other tasks can not be rung in time
When answering, the demand of client is transferred to the intercommunication terminal closed on, calls the demand of second waiter's customer in response temporarily.
Further, S7 Accreditation Waiting Areas verification step is further included, after the corresponding intercommunication terminal of server-side calling is unresponsive
Server connects the server-side and the intercommunication terminal in radio receiving transmitting module overlay area, and radio receiving transmitting module is arranged on each
It services above Accreditation Waiting Area, radio receiving transmitting module can only be communicated with the intercommunication terminal of its coated region, radio receiving transmitting module point
It is not connect with server signal.
Such design is based on existing service, place of business, is both provided with service Accreditation Waiting Area (waiter in other words
Rest area), usually, it is provided near cashier (foreground) near either kitchen or near hall, so as to
Waiter Yu can timely respond to demand for services.Waiter in the region is basically in idle condition, and is connecing
After the cry for receiving client, client can be moved towards, is serviced after understanding customer demand.There are certain resources in this process
Waste (needs client to call out, waiter needs to go over), therefore in the present solution, being arranged on wireless above service Accreditation Waiting Area
Transceiver module can only communicate with the intercommunication terminal in its overlay area.After customer is by server-side proposition demand, clothes
Be engaged in device control radio receiving transmitting module send information, confirm overlay area in whether available free waiter, then connect the service
Member and the server-side for proposing demand, achieve the purpose that improve Service Source in this way.
Further, in S2 intercommunication terminal frequency point band width configuration steps, the frequency in broadband is 25kHz, and the frequency of narrowband is
12.5kHz。
Such design, the range of choice of user is wide, can select according to actual needs.
Further, in S3, frequency point subsonics is digital subsonics or simulation subsonics.
Such design can facilitate user to be selected according to actual demand.
Description of the drawings
Fig. 1 is the flow chart of wireless calling system configuration method embodiment of the present invention；
Fig. 2 is the logic diagram for the system for realizing this method.
Specific embodiment
Below by the further details of explanation of specific embodiment：
Embodiment 1
Substantially as shown in Figure 1：Wireless calling system configuration method, for convenience of description principle and embodiment, this reality
It applies and suppose there is two groups of server-sides in example, two waiters illustrate, but are not limited to that, include the following steps：
S1 intercommunication terminal frequency point frequency configuration steps, with different frequent points, (such as one is two intercommunication terminals respectively
462.1250MHz, another is 462.2550MHz) wireless signal is sent to server, server identifies intercommunication terminal successively
Frequency point, and respectively an intercommunication terminal creates an intercommunication identifier；
S2 intercommunication terminal frequency point band width configuration steps, server determine that frequency point bandwidth is according to the frequency point density of intercommunication terminal
Broadband or narrowband, the frequency in broadband is 25kHz, and the frequency of narrowband is 12.5kHz, and what is selected in the present embodiment is narrowband
12.5kHz；
S3 intercommunication terminal frequency point subsonics configuration steps, server determine the frequency point subsonics of intercommunication terminal according to user demand,
Frequency point subsonics is digital subsonics or simulation subsonics, and that selected in the present embodiment is digital subsonics (CDCSS) D023；
S4 server-side address configuration steps, server-side send authentication request to server respectively, and server receives
It is created and its unique corresponding service identification number for the server-side after the authentication request of server-side；
S5 matching steps, server allow server to allow a clothes after the completion of intercommunication identifier and service identification number create
Business end and an intercommunication terminal are uniquely corresponding；
S6 cooperates with step, and the second priority that server establishes the corresponding intercommunication terminal of the adjacent service of server-side corresponds to
Relationship, the second priority corresponding relations are to call the unresponsive rear server of corresponding intercommunication terminal in server-side to connect the clothes
The intercommunication terminal for end and the second priority corresponding relations of being engaged in；
S7 Accreditation Waiting Areas verification step calls corresponding intercommunication terminal and the second priority corresponding relations in server-side
Intercommunication terminal it is unresponsive after server connect the server-side and intercommunication terminal in radio receiving transmitting module overlay area, wirelessly
Transceiver module is arranged on above each service Accreditation Waiting Area, and radio receiving transmitting module can only lead to the intercommunication terminal of its coated region
News, radio receiving transmitting module are connect respectively with server signal.
When specifically used：S1 intercommunication terminal frequency point frequency configurations step, S2 intercommunication terminals frequency point band width configuration step and
S3 intercommunication terminal frequency point subsonics configuration steps, are the intercommunication identifiers for establishing intercommunication terminal, server can send difference respectively
Signal give different intercommunication terminals.The prior art, what server played the role of is a relay station, whole in the intercommunication of reception
After the signal at end, it is sent to other intercommunication terminals in a broadcast manner, that is, only need to configure an intercommunication terminal in the prior art
, it is that each intercommunication terminal is configured in the present embodiment.
After customer is filed a request by server-side, the address information at confirmed service end.Match in intercommunication terminal and server-side
After the completion of putting, server establishes server-side pass corresponding with intercommunication terminal by the intercommunication identifier and service identification number of establishment
System, allows customer when needed, can call intercommunication terminal corresponding with server-side, that is, the waiter called by server-side.This
The design of sample can agree with the service mode of existing waiter, and a waiter is responsible for the reception clothes of a table or a box
Business, several waiters carry out other adequate and systematic service, including such as, passing dish.In the present solution, each server-side have it is at least one
Intercommunication terminal is corresponding.Customer demand can be timely responded to this makes it possible to ensure that there are one waiters, improves client's body
It tests.
To realize the above method, the system for realizing the above method is also disclosed, as shown in Fig. 2, including intercommunication terminal, clothes
Business device, radio receiving transmitting module and server-side；
Intercommunication terminal is carried by two waiters, and intercommunication terminal with server is communicated and connect respectively, i.e., server can
With by the way that channel (frequency point) is selected to realize the independent communication with intercommunication terminal, server is each equipped with one for each intercommunication terminal
Unique corresponding intercommunication identifier, certain server also can give each server-side that the corresponding service identification number in a position is configured,
And intercommunication identifier and service identification number can also uniquely be mapped by server, have connection when server receives server-side
During the request of intercommunication terminal, server can connect intercommunication terminal corresponding with the server-side, and similarly, intercommunication terminal can also be as
This；Specifically, intercommunication terminal can reach the intercom of BD610 models for sea, channel quantity has 48.Intercommunication in the present embodiment
Terminal needs communicate respectively with server, and the channel of each intercommunication terminal differs, and the switching of channel is completed by server.
Server-side is mounted on the places such as box, dining table, and server-side is mounted in box in the present embodiment, and server-side is used to care for
Visitor's input demand information is simultaneously sent to server, specifically, server-side is connect with server by signal wire with server signal,
Server-side can input digital signal and voice signal simultaneously, specifically, server-side can by way of button point selection function
Button sends digital signal to server, and the submission for completing preset need (e.g., calls tea, calling snacks, opens the Gus such as air-conditioning
Visitor is common can be with preset demand), it can also be sent to server by clicking talk button and connect the number of intercommunication terminal
Signal；
Server can detect send the number first after the digital signal of connection intercommunication terminal of server-side transmission is received
Then the intercommunication identifier of intercommunication terminal corresponding with the server-side is inquired in the address of the server-side of word signal, then connection pair
Say terminal and service terminal；
Radio receiving transmitting module is fixedly mounted at reception and emitter above waiter Accreditation Waiting Area, in wireless receiving and dispatching mould
The reflecting plate that signal is avoided to spread is provided on block, reflecting plate is arc, similar to the appearance of the reflecting plate on radar, it is therefore an objective to
In order to allow radio receiving transmitting module that there is certain directionality, the server person Accreditation Waiting Area only covered below, wireless receipts are realized
It is connected between hair module and server by signal line, specifically, intercommunication terminal with server in addition to can directly communicate
Outside, intercommunication terminal can also establish signal with server by radio receiving transmitting module and connect, in this case, wireless receiving and dispatching mould
What block played is a relaying action, can more importantly play a positioning action to intercommunication terminal certainly.I.e. intercommunication is whole
End to server by radio receiving transmitting module if having sent information, then for server, due to wireless receiving and dispatching mould
Block has preferable directionality, and radio receiving transmitting module can also send the identification code of its own when to server forwarding information, this
Sample server just can be substantially judgement intercommunication terminal to send the location of this information be in waiter Accreditation Waiting Area, thus may be used
The waiter that the intercommunication terminal is carried with judgement may be to be in idle condition.
After server-side calling is unresponsive with its unique corresponding intercommunication terminal, server can be connected in service Accreditation Waiting Area
Intercommunication terminal, the waiter of idle state is started up.Meanwhile server can also re-establish the intercommunication end being switched on
End and the correspondence of server-side, i.e., server is again by the intercommunication identifier for the intercommunication terminal being switched on and the service of server-side
Identifier is uniquely mapped, and is reached for the effect of server-side update waiter, can either realize and make waiter corresponding with customer,
Also can waiter because it is busy when Automatic-searching to the effect that idle waiter is customer service.Realization has waiter
Effect is transferred, and improves user experience.
When specifically used：Due to the limited amount of waiter, it may be possible to which an intercommunication terminal corresponds to multiple server-sides, former
Reason with it is essentially identical in the present embodiment, repeat no more.Certainly there are the second priority corresponding relations, specifically, being exhaled in server-side
After making corresponding intercommunication terminal unresponsive, the intercommunication terminal that server connects the server-side and the second priority is also possible.
In the present embodiment in several ways, waiter is allowed to be capable of the demand of corresponding customer in time, improves user experience.
Embodiment 2
Compared with Example 1, it the difference is that only, further include job evaluation subsystem, it, should including response statistical module
It answers statistical module and includes timing module and sound identification module, timing module is used to initiate call request by server-side in customer
After start timing, sound identification module is used for after recognizing someone's (referring in particular to waiter) and saying specific sentence to timing mould
Block feedback stops the signal of timing, and timing module forms the stand-by period after the signal for stopping timing being received, and timing module leads to
Server-side is crossed to the server feedback stand-by period, server records the stand-by period.Wherein, specific sentence is in the present embodiment
For " be very glad and serviced for you, what, which may I ask, can help you ", timing module and sound identification module are arranged in server-side.
Such design can accurately collect the stand-by period of customer very much, as the standard of evaluation services person's response time, energy
Enough improve the service quality of waiter.
Above-described is only the embodiment of the present invention, and the common sense such as well known concrete structure and characteristic are not made herein in scheme
Excessive description, technical field that the present invention belongs to is all before one skilled in the art know the applying date or priority date
Ordinary technical knowledge can know the prior art all in the field, and with using routine experiment hand before the date
The ability of section, one skilled in the art with reference to self-ability can improve and implement under the enlightenment that the application provides
This programme, some typical known features or known method should not implement the application as one skilled in the art
Obstacle.It should be pointed out that for those skilled in the art, without departing from the structure of the invention, it can also make
Go out several modifications and improvements, these should also be considered as protection scope of the present invention, these all do not interfere with the effect that the present invention is implemented
Fruit and practical applicability.The scope of protection required by this application should be based on the content of the claims, the tool in specification
The records such as body embodiment can be used for explaining the content of claim.
Claims (6)
1. wireless calling system configuration method, it is characterised in that：Include the following steps：
S1 intercommunication terminal frequency point frequency configuration steps, intercommunication terminal send wireless signal, clothes with different frequent points to server respectively
Business device identifies the frequency point of intercommunication terminal successively, and respectively an intercommunication terminal creates an intercommunication identifier；
S2 intercommunication terminal frequency point band width configuration steps, server determine that frequency point bandwidth is broadband according to the frequency point density of intercommunication terminal
Or narrowband；
S3 intercommunication terminal frequency point subsonics configuration steps, server determine the frequency point subsonics of intercommunication terminal according to user demand；
S4 server-side address configuration steps, server-side send authentication request to server respectively, and server receives service
It is created and its unique corresponding service identification number for the server-side after the authentication request at end；
S5 matching steps, server allow a server-side at least with one after the completion of intercommunication identifier and service identification number create
A intercommunication terminal corresponds to.
2. wireless calling system configuration method according to claim 1, it is characterised in that：In S5 matching steps, clothes
Business device makes a server-side and an intercommunication terminal uniquely corresponding.
3. wireless calling system configuration method according to claim 2, it is characterised in that：S6 collaboration steps are further included,
Server establishes the second priority corresponding relations of the corresponding intercommunication terminal of the adjacent service of server-side, and the second priority corresponds to
Relationship is to call the unresponsive rear server of corresponding intercommunication terminal in server-side to connect the server-side and the second priority pair
The intercommunication terminal that should be related to.
4. wireless calling system configuration method according to claim 3, it is characterised in that：Further include the confirmation of S7 Accreditation Waiting Areas
Step calls the unresponsive rear server of corresponding intercommunication terminal in server-side and connects the server-side and in radio receiving transmitting module
Intercommunication terminal in overlay area, radio receiving transmitting module are arranged on above each service Accreditation Waiting Area, and radio receiving transmitting module only can
It is communicated with the intercommunication terminal of its coated region, radio receiving transmitting module is connect respectively with server signal.
5. wireless calling system configuration method according to claim 1, it is characterised in that：In S2 intercommunication terminal frequency point bands
In wide configuration step, the frequency in broadband is 25kHz, and the frequency of narrowband is 12.5kHz.
6. wireless calling system configuration method according to claim 1, it is characterised in that：In S3, frequency point subsonics is
Digital subsonics or simulation subsonics.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711466600.7A CN108235154A (en) | 2017-12-28 | 2017-12-28 | Wireless calling system configuration method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711466600.7A CN108235154A (en) | 2017-12-28 | 2017-12-28 | Wireless calling system configuration method |
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| Publication Number | Publication Date |
|---|---|
| CN108235154A true CN108235154A (en) | 2018-06-29 |
Family
ID=62646633
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| CN201711466600.7A Pending CN108235154A (en) | 2017-12-28 | 2017-12-28 | Wireless calling system configuration method |
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Cited By (1)
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| CN114745066A (en) * | 2022-03-30 | 2022-07-12 | 深圳英智源智能系统有限公司 | Signal processing method, wireless intercom system and computer readable storage medium |
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Application publication date: 20180629 |