CN108197954A - A kind of client intelligent management platform based on big data analysis technology - Google Patents
A kind of client intelligent management platform based on big data analysis technology Download PDFInfo
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- CN108197954A CN108197954A CN201711468956.4A CN201711468956A CN108197954A CN 108197954 A CN108197954 A CN 108197954A CN 201711468956 A CN201711468956 A CN 201711468956A CN 108197954 A CN108197954 A CN 108197954A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
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Abstract
The invention discloses a kind of client intelligent management platforms based on big data analysis technology, record is browsed using big data analysis to client to screen, improve the sales volume of product, sale record is just transmitted to data processing module after selling two hours using product, give client's time of consideration, client is avoided, which subsequently to want replacement product, will also be made annealing treatment, improve the facility of client, reduce the working strength of contact staff, the present invention improves the facility of client using intelligent data processing, reduce the working strength of contact staff, customer service can answer the problem of client in time, improve the sales volume of product, and hommization is sold, client is improved to like Products, make client's login authentication less cumbersome, and improve the safety of customer account number.
Description
Technical field
The present invention relates to a kind of client intelligent management platform, specifically a kind of client intelligent based on big data analysis technology
Management platform.
Background technology
Big data analysis refers to analyze huge data.Big data may be summarized to be 4 V, and data volume is big
(Volume), speed fast (Velocity), type more (Variety), value (Value).
Vocabulary of the big data as IT industries most burning hot at present, thing followed data warehouse, data safety, data point
Analysis, data mining etc. are increasingly becoming the profit focus that industry personage falls over each other to pursue around the utilization of the commercial value of big data.
With the arriving in big data epoch, big data analysis is also come into being.
The customer account management platform used on the market, the login authentication of client is very cumbersome, wastes time, manual operation,
The working strength of customer service staff is improved, and the problem of customer service cannot answer client in time, reduce the sales volume of product.
Invention content
The purpose of the present invention is to provide a kind of client intelligent management platform based on big data analysis technology, in solution
State the problem of being proposed in background technology.
To achieve the above object, the present invention provides following technical solution：
A kind of client intelligent management platform based on big data analysis technology, specific management process are as follows：
(1) client collects the webpage chosen for product on mobile phone or other electronic products that can be surfed the Internet, and then registers
Account carries out customer information registration later, and client inputs into the address of oneself, date of birth, contact method, Ran Houjin
Row login authentication is set, and then company is by the information input data library of client；
(2) customer account and my information carry out money charging after setting, browsing module of entering the Web page later, simultaneously number
Record was browsed in the past according to library according to client to carry out the screening of product and the amount of money and then carry out product push, by client when product pushes
The product bought is pushed into bottom, and client browses webpage and product watch while product can be seeked advice from, in visitor
Client enters the progress product purchase of product Sales module after family personnel answer product problem, and then the product sells record and client
Information is transmitted to data processing module together, is then communicated to database；
(3) customer service is respectively provided with communication terminal on mobile phone and computer, avoids at any time replying the information of client, customer service
Personnel check the product sold in database, check customer information, then transfer customer address, deliver, while utilize shifting
Product Shipping Information is transmitted on Client handset by dynamic communication module, and making client, logon web page can not see product stream shape to production yet
Condition, product favor information is actively pushed in customer account number by data processing module when product does activity；
(4) database records the date of birth of client, birthday greeting is then sent on the day of client's birthday, and right
Purchase product carries out discount on the day of client's birthday.
As further embodiment of the present invention：There are two types of methods for login authentication in the step (1), and a kind of method is direct
Fingerprint authentication is carried out, the fingerprint input of client is entered, another method is first to carry out password authentification, and close guarantor is set to test later
Card.
As further embodiment of the present invention：Client will set payment cipher after carrying out money charging in the step (2).
As further embodiment of the present invention：Purchase input branch is clicked directly on when client buys product in the step (2)
Pay password.
As further embodiment of the present invention：The product goes out after client buys two hours of product in the step (2)
Sell record just can be transmitted to data processing module together with customer information.
As further scheme of the invention：In the step (3) after new product comes out, customer service is according to customer information
Using mobile communication module to pushes customer new product information.
Compared with prior art, the beneficial effects of the invention are as follows：Record is browsed using big data analysis to client to sieve
Choosing improves the sales volume of product, and sale record is just transmitted to data processing module after selling two hours using product, gives
The time that client considers, client is avoided, which subsequently to want replacement product, will also be made annealing treatment, and improved the facility of client, reduced visitor
The working strength of personnel is taken, the present invention improves the facility of client using intelligent data processing, and the work for reducing contact staff is strong
The problem of degree, customer service can answer client in time, improves the sales volume of product, and hommization is sold, and improves client to Products
Like, make client's login authentication less cumbersome, and improve customer account number safety.
Description of the drawings
Fig. 1 is a kind of module diagram of the client intelligent management platform based on big data analysis technology.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete
Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, those of ordinary skill in the art are obtained every other without making creative work
Embodiment shall fall within the protection scope of the present invention.
Referring to Fig. 1, in the embodiment of the present invention, a kind of client intelligent management platform based on big data analysis technology,
Specific management process is as follows：
(1) client collects the webpage chosen for product on mobile phone or other electronic products that can be surfed the Internet, and then registers
Account carries out customer information registration later, and client inputs into the address of oneself, date of birth, contact method, Ran Houjin
Row login authentication is set, and for login authentication there are two types of method, a kind of method is direct progress fingerprint authentication, and the fingerprint of client is inputted
To enter, another method is first to carry out password authentification, and close protect is set to verify that the login authentication for making client is less cumbersome later,
Company is by the information input data library of client；
(2) customer account and my information carry out money charging, while set payment cipher after setting, later into networking
Page browsing module, while database root browsed the screening of record progress product and the amount of money according to client and then carried out product and pushes away in the past
It send, the product that client had bought is pushed into bottom when product pushes, client browses webpage and product watch while can be with
Product is seeked advice from, client enters the progress product purchase of product Sales module, client after client personnel answers product problem
Purchase input payment cipher is clicked directly on when buying product, and client buys product sale after two hours of product
Record just can be transmitted to data processing module together with customer information, be then communicated to data base manipulation product and sell two hours
Record is sold later and is just transmitted to data processing module, gives client's time of consideration, and client is avoided subsequently to want to replace product
It also to be made annealing treatment, improve the facility of client, reduce the working strength of contact staff；
(3) customer service is respectively provided with communication terminal on mobile phone and computer, avoids at any time replying the information of client, customer service
Personnel check the product sold in database, check customer information, then transfer customer address, deliver, while utilize shifting
Product Shipping Information is transmitted on Client handset by dynamic communication module, and making client, logon web page can not see product stream shape to production yet
Condition, product favor information is actively pushed in customer account number by data processing module when product does activity, when new product comes out
Afterwards, customer service utilizes mobile communication module to pushes customer new product information according to customer information；
(4) database records the date of birth of client, birthday greeting is then sent on the day of client's birthday, and right
Purchase product carries out discount on the day of client's birthday, and hommization sale improves client and Products are liked.
Although the present invention is described in detail referring to the foregoing embodiments, for those skilled in the art,
It still can modify to the technical solution recorded in foregoing embodiments or which part technical characteristic is carried out etc.
With replacing, all within the spirits and principles of the present invention, any modification, equivalent replacement, improvement and so on should be included in this
Within the protection domain of invention.
Claims (6)
1. a kind of client intelligent management platform based on big data analysis technology, which is characterized in that its specific management process is as follows：
(1) client collects the webpage chosen for product on mobile phone or other electronic products that can be surfed the Internet, then register account number,
Customer information registration is carried out later, and the address of oneself, date of birth, contact method are all inputted into, then stepped on by client
Verification setting is recorded, then company is by the information input data library of client；
(2) customer account and my information carry out money charging after setting, browsing module of entering the Web page later, while database
It browsed record in the past according to client to carry out the screening of product and the amount of money and then carry out product push, product has purchased client when pushing
The product bought is pushed into bottom, and client browses webpage and product watch while product can be seeked advice from, in client
Client enters the progress product purchase of product Sales module after member answers product problem, and then the product sells record and customer information
It is transmitted to data processing module together, is then communicated to database；
(3) customer service is respectively provided with communication terminal on mobile phone and computer, avoids at any time replying the information of client, contact staff
It checks the product sold in database, checks customer information, then transfer customer address, deliver, while led to using mobile
Product Shipping Information is transmitted on Client handset by letter module, and making client, logon web page can not see product stream situation to production yet,
Product favor information is actively pushed in customer account number by data processing module when product does activity；
(4) database records the date of birth of client, birthday greeting is then sent on the day of client's birthday, and to client
Purchase product carries out discount on the day of birthday.
2. a kind of client intelligent management platform based on big data analysis technology according to claim 1, which is characterized in that
Login authentication is there are two types of method in the step (1), a kind of method be it is direct carry out fingerprint authentication, by the fingerprint of client input into
It goes, another method is first to carry out password authentification, and close protect is set to verify later.
3. a kind of client intelligent management platform based on big data analysis technology according to claim 1, which is characterized in that
Client will set payment cipher after carrying out money charging in the step (2).
4. a kind of client intelligent management platform based on big data analysis technology according to claim 1, which is characterized in that
Purchase input payment cipher is clicked directly on when client buys product in the step (2).
5. a kind of client intelligent management platform based on big data analysis technology according to claim 1, which is characterized in that
Product sale record just can be transmitted to number together with customer information after client buys two hours of product in the step (2)
According to processing module.
6. a kind of client intelligent management platform based on big data analysis technology according to claim 1, which is characterized in that
In the step (3) after new product comes out, customer service utilizes mobile communication module to pushes customer new product according to customer information
Information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711468956.4A CN108197954A (en) | 2017-12-29 | 2017-12-29 | A kind of client intelligent management platform based on big data analysis technology |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201711468956.4A CN108197954A (en) | 2017-12-29 | 2017-12-29 | A kind of client intelligent management platform based on big data analysis technology |
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| Publication Number | Publication Date |
|---|---|
| CN108197954A true CN108197954A (en) | 2018-06-22 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201711468956.4A Pending CN108197954A (en) | 2017-12-29 | 2017-12-29 | A kind of client intelligent management platform based on big data analysis technology |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109377276A (en) * | 2018-10-17 | 2019-02-22 | 南京高鸿未来网络科技有限公司 | A kind of electric business marketing system based on big data analysis |
-
2017
- 2017-12-29 CN CN201711468956.4A patent/CN108197954A/en active Pending
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109377276A (en) * | 2018-10-17 | 2019-02-22 | 南京高鸿未来网络科技有限公司 | A kind of electric business marketing system based on big data analysis |
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Application publication date: 20180622 |