CN108182584A - A kind of parking lot client management method and system - Google Patents
A kind of parking lot client management method and system Download PDFInfo
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- CN108182584A CN108182584A CN201711394811.4A CN201711394811A CN108182584A CN 108182584 A CN108182584 A CN 108182584A CN 201711394811 A CN201711394811 A CN 201711394811A CN 108182584 A CN108182584 A CN 108182584A
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Abstract
The present invention discloses a kind of parking lot client management method and system, the present invention passes through the tracking process flow based on crm system structure customer information, after client's signing, build the tracking process flow of signing contract, and after the execution of contract of contracting, the tracking process flow of engineering project corresponding with the signing contract is built.That is, the present invention carries out the tracking of customer information, signing contract and engineering project for parking lot client respectively, so as to fulfill effective management to parking lot client, and then solve the problems, such as that the prior art cannot effectively manage parking lot client.
Description
Technical field
The present invention relates to field of communication technology, in particular to a kind of parking lot client management method and system.
Background technology
Existing customer's relation management (Customer Relationship Management, CRM) including sell easy CRM,
Wheat visitor CRM etc., but since the professional domain of parking lot client is different, so causing parking lot client and other industry client's difference
It is very big so that common crm system, which can not be realized, effectively manages parking lot customer information.It is although that is, existing
CRM is very perfect in terms of customer account management, but parking lot client effectively can not be managed.
For the problem that the prior art cannot effectively be managed managing parking field client, not yet propose at present effective
Solution.
Invention content
A kind of parking lot client management method and system are provided in the embodiment of the present invention, it cannot be to stopping to solve the prior art
The problem that parking lot client is effectively managed.
In order to solve the above technical problems, one aspect of the present invention provides a kind of parking lot client management method, wherein, the party
Method includes：Customer information is built based on CRM (Customer Relationship Management, customer relation management) system
Tracking process flow；After client contracts, the tracking process flow of signing contract is built；After the execution of contract of contracting, structure
The tracking process flow of engineering project corresponding with the signing contract.
Further, it before the tracking process flow based on crm system structure customer information, further includes：According to number
The customer information duplicate removal newly built is handled according to customer information stored in library.
Further, the tracking process flow based on crm system structure customer information, specifically includes：Based on CRM systems
System divides high sea and private sea；It is marine in high sea and private respectively, tracing management is carried out to client according to the customer information；Wherein,
Customer status in high sea include it is following in it is one or more：It is pending, follow-up in, in intention, discharged, abandoned,
It terminates an agreement and has contracted；Private marine customer status include it is following in it is one or more：It is pending, follow-up in, in intention,
Through rejecting, having contracted and rough draft.
Further, the tracking process flow of the structure signing contract, specifically includes：By newly-built signing contract, connect
Receive and show audit signing contract as a result, and filing to the signing contract.
Further, the tracking process flow of structure engineering project corresponding with the signing contract, specifically includes：Note
The engineering of record and corresponding with the signing contract engineering project of management is yet to be built, engineering construction and operation of engineering projects situation.
Further, the customer information include it is following in it is one or more：Management and Operation Model information, infrastructure management company
Class information, fee-collector's information, parking stall number and number of track-lines.
Further, after the tracking process flow of the structure signing contract, described after the execution of contract of contracting, structure
Before the tracking process flow of engineering project corresponding with the signing contract, further include：It transfers parking lot backstage and generates the signing
The account information of client, and transfer the account information that financial backstage generates the signed client.
In another aspect, the present invention also provides a kind of parking lot client management system, which includes：First structure is single
Member, for the tracking process flow based on crm system structure customer information；Second construction unit, for after client contracts, structure
Build the tracking process flow of signing contract；Third construction unit, for after the execution of contract of contracting, building and the signing contract pair
The tracking process flow for the engineering project answered.
Further, it further includes：Duplicate removal unit, for according to customer information stored in database to the visitor that newly builds
Family information duplicate removal processing.
Further, first construction unit is additionally operable to, and based on crm system, divides high sea and private sea, and respectively in public affairs
Sea and private are marine, and tracing management is carried out to client according to the customer information；Wherein, the customer status in high sea include it is following in
It is one or more：In pending, follow-up, in intention, discharged, abandoned, cancelled and having contracted；Private marine client
State include it is following in it is one or more：In pending, follow-up, in intention, rejected, contracted and rough draft.
Further, second construction unit is additionally operable to, and by newly-built signing contract, reception and shows that audit signing is closed
With as a result, and filing to the signing contract.
Further, the third construction unit is additionally operable to, and records and manage engineering item corresponding with the signing contract
Purpose engineering is yet to be built, engineering construction and operation of engineering projects situation.
It applies the technical scheme of the present invention, by building the tracking process flow of customer information, client's label based on crm system
After about, the tracking process flow of signing contract is built, and after the execution of contract of contracting, build engineering corresponding with the signing contract
The tracking process flow of project.That is, the present invention carries out customer information, signing contract and engineering item for parking lot client respectively
Purpose track, so as to fulfill effective management to parking lot client, so efficiently solve the prior art cannot to parking lot visitor
The problem of family is effectively managed.
Description of the drawings
Fig. 1 is a kind of flow diagram of parking lot client management method according to embodiments of the present invention；
Fig. 2 is the flow diagram of another parking lot client management method according to embodiments of the present invention；
Fig. 3 is the flow diagram of another parking lot client management method according to embodiments of the present invention；
Fig. 4 is a kind of structure diagram of parking lot client management system according to embodiments of the present invention.
Specific embodiment
The present invention is described in further detail in the following with reference to the drawings and specific embodiments, but not as the limit to the present invention
It is fixed.
Fig. 1 is a kind of parking lot client management method according to embodiments of the present invention, as shown in Figure 1, this method include with
Lower step：
S101, the tracking process flow based on crm system structure customer information；
S102, client contract after, build signing contract tracking process flow；
S103, after the execution of contract of contracting, build the tracking process flow of corresponding with signing contract engineering project.
That is, the embodiment of the present invention carries out customer information, signing contract and engineering for parking lot client respectively
The tracking of project, so as to fulfill effective management to parking lot client, and then efficiently solve the prior art cannot be to parking lot
The problem of client is effectively managed.
It should be noted that the method described in the embodiment of the present invention is mainly used in parking lot client, by parking lot
The customer information of client, signing contract and engineering project are into line trace, to realize effective management to parking lot client, when
So, the method described in the embodiment of the present invention can also be applied to other objects by those skilled in the art according to actual needs
On.
When it is implemented, customer information described in the embodiment of the present invention include it is following in it is one or more：Operation management mould
Formula information, infrastructure management company's class information, fee-collector's information, parking stall number and number of track-lines.
Specifically, it before the tracking process flow based on crm system structure customer information described in the embodiment of the present invention, also wraps
It includes：The customer information duplicate removal newly built is handled according to customer information stored in database.
That is, the embodiment of the present invention is before customer information is handled into line trace, it is necessary first to based on database
In stored customer information, judge whether the customer information of the new structure mutually repeats with the customer information in database, to subtract
Few system subsequently tracks the waste of caused system space and system resource.
When it is implemented, the embodiment of the present invention is after the customer information for receiving parking lot client, first based in database
Stored customer information, the every content and the customer information contents of a project in database for judging the customer information of the new structure
Duplicate keys whether be more than preset term threshold value, if it is, stored client believes in judging the customer information and database
Breath repeats, and otherwise, then judges that the two is different.
Further, the method described in the embodiment of the present invention further includes：System is determined as that the customer information repeated is sent
To related personnel, e.g., sales director etc. is audited, and finally determines that the client believes according to the auditing result of related personnel
Whether breath is to repeat, and can further ensure the validity of customer information by this method, and can avoid effective visitor
Family information duplicate removal is fallen.
Preset term threshold value described in the embodiment of the present invention can specifically be set according to actual conditions, the embodiment of the present invention
This is not limited in detail.
When it is implemented, the tracking process flow based on crm system structure customer information described in the embodiment of the present invention, specifically
Including：Based on crm system, divide high sea and private sea, and marine in high sea and private respectively, according to the customer information to client into
Line trace management；
Specifically, the customer information that the later customer information of duplicate removal and audit pass through is placed in by the embodiment of the present invention
In high sea, in practical operation, sales force can obtain customer information in high sea, and the operations such as be followed up and visited.
When it is implemented, customer status in high sea described in the embodiment of the present invention include it is following in it is one or more：It treats
In audit, follow-up, in intention, discharged, abandoned, cancelled and having contracted.
Private marine customer status described in the embodiment of the present invention include it is following in it is one or more：In pending, follow-up,
In intention, reject, contracted and rough draft.
That is, in the embodiment of the present invention, the sales force of sale parking lot business can be according to the parking specifically followed up
The progress of field client, to the customer status of system data parking lot client, which changes, the corresponding client's
Customer information also changes therewith.
Fig. 2 is the flow diagram of another parking lot client management method according to embodiments of the present invention, below will knot
It closes Fig. 2 and detailed explanation and illustration is carried out to method of the present invention：
After newly client is established, based on customer information stored in database, judging the customer information of the new structure is
The no customer information with database mutually repeats, if do not repeated, which is placed directly within and inputs the customer information
People private it is marine.If repeated, customer information is sent to related personnel, e.g., sales director etc. is audited, if
Auditing result then ignores the customer information, otherwise the customer information is placed in high sea to repeat.
Customer status in high sea described in the embodiment of the present invention includes in pending, follow-up, in intention, discharged, put
It abandons, cancelled and contracted；Private marine customer status described in the embodiment of the present invention includes in pending, follow-up, in intention,
It rejected, contracted and rough draft.Certainly, in the specific implementation, those skilled in the art can also be according to actual needs
To set other customer status.
For the client of signing, the customer information of the client, which further includes, has contracted and has terminated an agreement and returned
The information such as shelves.
When it is implemented, building the tracking process flow of signing contract described in the embodiment of the present invention, specifically include：By new
Build signing contract, reception and show audit signing contract as a result, and filing to the signing contract.
Specifically, the embodiment of the present invention after client contracts, by newly-built signing contract, reception and shows audit label
About contract as a result, and filing to the signing contract.
That is, after parking lot client contracts, the embodiment of the present invention is by the newly-built signing contract of structure, reception and shows audit
Signing contract as a result, and the signing contract is filed, several respects come to signing contract into line trace handle.
Fig. 3 is the flow diagram of another parking lot client management method according to embodiments of the present invention, below will knot
It closes Fig. 3 and detailed explanation and illustration is carried out to the order tracking process flow of the parking lot client described in the embodiment of the present invention：
First, signing contract is created, the contract is then submitted to law works or other related management persons locate carry out contract
The contract that audit passes through is filed in audit, meanwhile, the account information that parking lot backstage generates the signed client is transferred, and
Transfer the account information that financial backstage generates the signed client.
For the contract terminated an agreement, system records the contract and has terminated an agreement.
The embodiment of the present invention can make party, such as sales force and related management by the tracking to contract of contracting
Person, can be very clear to the concrete condition of contract, so as to improve sale and the efficiency of management.
When it is implemented, the tracking processing stream of structure engineering project corresponding with the signing contract described in the embodiment of the present invention
Journey specifically includes：The engineering of record and management engineering project corresponding with the signing contract is yet to be built, engineering construction and engineering are transported
Battalion's situation.
That is, the embodiment of the present invention is yet to be built to the engineering of the engineering project in parking lot, engineering construction and operation of engineering projects
Situations such as tracking, engineering project is managed in order to the manager of seller.
On the whole, the method described in the embodiment of the present invention can facilitate sales force to be managed parking lot client,
And then the working efficiency of sale is promoted, also, the method described in the embodiment of the present invention can also improve Executive Team to parking lot visitor
The efficiency of management at family.
Fig. 4 is a kind of structure diagram of parking lot client management system according to embodiments of the present invention, as shown in figure 4,
Parking lot client management system described in the embodiment of the present invention includes：
First construction unit, for the tracking process flow based on crm system structure customer information；
Second construction unit, for after client contracts, building the tracking process flow of signing contract；
Third construction unit, for after the execution of contract of contracting, build engineering project corresponding with the signing contract with
Track process flow.
That is, the embodiment of the present invention carries out customer information, signing contract and engineering for parking lot client respectively
The tracking of project, so as to fulfill effective management to parking lot client, and then efficiently solve the prior art cannot be to parking lot
The problem of client is effectively managed.
It should be noted that the method described in the embodiment of the present invention is mainly used in parking lot client, by parking lot
The customer information of client, signing contract and engineering project are into line trace, to realize effective management to parking lot client, when
So, the method described in the embodiment of the present invention can also be applied to other objects by those skilled in the art according to actual needs
On.
When it is implemented, customer information described in the embodiment of the present invention include it is following in it is one or more：Operation management mould
Formula information, infrastructure management company's class information, fee-collector's information, parking stall number and number of track-lines.
Further, the embodiment of the present invention the system also includes：Duplicate removal unit, for according to stored in database
Customer information handles the customer information duplicate removal newly built.
That is, the embodiment of the present invention passes through duplicate removal unit base first before being handled into line trace customer information
The stored customer information in database judges whether the customer information of the new structure is mutually be overlapped with the customer information in database
It is multiple, to reduce the waste of system space and system resource caused by system subsequently tracks.
When it is implemented, the embodiment of the present invention after the customer information for receiving parking lot client, is based on by duplicate removal unit
Stored customer information in database, the every content and the customer information in database for judging the customer information of the new structure
Whether the duplicate keys of the contents of a project are more than preset term threshold value, if it is, judging the customer information with having been stored in database
Customer information repeat, otherwise, then both judge different.
Further, duplicate removal unit is additionally operable to described in the embodiment of the present invention, and system being determined as, the customer information repeated is sent out
Related personnel is given, e.g., sales director etc. is audited, and the client is finally determined according to the auditing result of related personnel
Whether information is to repeat, and can further ensure the validity of customer information by this method, and can avoid will be effective
Customer information duplicate removal is fallen.
Further, the first construction unit is additionally operable to described in the embodiment of the present invention, based on crm system, divides high sea and private
Sea, and it is marine in high sea and private respectively, tracing management is carried out to client according to the customer information；
That is, the customer information that the later customer information of duplicate removal and audit pass through is placed in high sea by the embodiment of the present invention,
In practical operation, sales force can obtain customer information in high sea, and the operations such as be followed up and visited.
When it is implemented, customer status in high sea described in the embodiment of the present invention include it is following in it is one or more：It treats
In audit, follow-up, in intention, discharged, abandoned, cancelled and having contracted.
Further, the second construction unit described in the embodiment of the present invention is additionally operable to through newly-built signing contract, receives and show
Show audit signing contract as a result, and filing to the signing contract.
That is, after parking lot client contracts, the embodiment of the present invention builds newly-built signing contract by the second construction unit, connects
Receive and show audit signing contract as a result, and the signing contract is filed, several respects come to signing contract carry out
Tracking is handled, so that party, such as sales force and related management person, it can be very clear to the concrete condition of contract, from
And improve sale and the efficiency of management.
Further, third construction unit is additionally operable to described in the embodiment of the present invention, is recorded and is managed and the signing contract
The engineering of corresponding engineering project is yet to be built, engineering construction and operation of engineering projects situation.
That is, the embodiment of the present invention by third construction unit come the engineering of the engineering project to parking lot it is yet to be built,
The tracking of situations such as engineering construction and operation of engineering projects is managed engineering project in order to the manager of seller.
On the whole, the system described in the embodiment of the present invention is by setting three construction units, so as to facilitate sale
Personnel are managed parking lot client, and improve the efficiency of management of the Executive Team to parking lot client.
System related content in the embodiment of the present invention can refer to embodiment of the method part and be understood, no longer superfluous herein
It states.
Correspondingly, the embodiment of the present invention also provides a kind of computer readable storage medium, the computer-readable storage
There are one media storages or multiple programs, one or more of programs can be performed by one or more processor, with
It realizes any vehicles dispatching system method that previous embodiment provides, therefore can also realize corresponding technique effect, herein not
It is described in detail again.
Certainly, it is above the preferred embodiment of the present invention.It should be pointed out that for those skilled in the art
For, under the premise of general principles are not departed from, several improvements and modifications can also be made, these improvements and modifications
It is considered as protection scope of the present invention.
Claims (12)
1. a kind of parking lot client management method, which is characterized in that the method includes：
Tracking process flow based on crm system structure customer information；
After client contracts, the tracking process flow of signing contract is built；
After the execution of contract of contracting, the tracking process flow of engineering project corresponding with the signing contract is built.
2. parking lot client management method according to claim 1, which is characterized in that described based on crm system structure visitor
Before the tracking process flow of family information, further include：The client newly built is believed according to customer information stored in database
Cease duplicate removal processing.
3. parking lot client management method according to claim 1, which is characterized in that described based on crm system structure visitor
The tracking process flow of family information, specifically includes：
Based on crm system, high sea and private sea are divided；
It is marine in high sea and private respectively, tracing management is carried out to client according to the customer information；
Wherein, the customer status in high sea include it is following in it is one or more：It is pending, follow-up in, in intention, discharged,
It abandoned, cancelled and contracted；Private marine customer status include it is following in it is one or more：In pending, follow-up,
In intention, reject, contracted and rough draft.
4. parking lot client management method according to claim 1, which is characterized in that the tracking of the structure signing contract
Process flow specifically includes：
By create signing contract, reception and show audit signing contract as a result, and filing to the signing contract.
5. parking lot client management method according to claim 1, which is characterized in that the structure and the signing contract pair
The tracking process flow for the engineering project answered, specifically includes：
The engineering of record and corresponding with the signing contract engineering project of management is yet to be built, engineering construction and operation of engineering projects situation.
6. parking lot client management method according to claim 1, which is characterized in that
The customer information include it is following in it is one or more：Management and Operation Model information, infrastructure management company's class information, charge
Member's information, parking stall number and number of track-lines.
7. parking lot client management method according to claim 1, which is characterized in that the tracking of the structure signing contract
It is described after the execution of contract of contracting after process flow, build the tracking processing stream of engineering project corresponding with the signing contract
Before journey, further include：
It transfers parking lot backstage and generates the account information of the signed client, and transfer the account that financial backstage generates the signed client
Number information.
8. a kind of parking lot client management system, which is characterized in that the system comprises：
First construction unit, for the tracking process flow based on crm system structure customer information；
Second construction unit, for after client contracts, building the tracking process flow of signing contract；
Third construction unit, for after the execution of contract of contracting, at the tracking that builds engineering project corresponding with the signing contract
Manage flow.
9. parking lot client management system according to claim 8, which is characterized in that further include：Duplicate removal unit, for root
The customer information duplicate removal newly built is handled according to customer information stored in database.
10. parking lot client management system according to claim 8, which is characterized in that first construction unit is also used
In, based on crm system, division high sea and private sea, and it is marine in high sea and private respectively, client is carried out according to the customer information
Tracing management；
Wherein, the customer status in high sea include it is following in it is one or more：It is pending, follow-up in, in intention, discharged,
It abandoned, cancelled and contracted；Private marine customer status include it is following in it is one or more：In pending, follow-up,
In intention, reject, contracted and rough draft.
11. parking lot client management system according to claim 8, which is characterized in that
Second construction unit is additionally operable to, by create signing contract, reception and show audit signing contract as a result, and
The signing contract is filed.
12. parking lot client management system according to claim 8, which is characterized in that the third construction unit is also used
In the engineering of record and corresponding with the signing contract engineering project of management is yet to be built, engineering construction and operation of engineering projects situation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201711394811.4A CN108182584A (en) | 2017-12-21 | 2017-12-21 | A kind of parking lot client management method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711394811.4A CN108182584A (en) | 2017-12-21 | 2017-12-21 | A kind of parking lot client management method and system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN108182584A true CN108182584A (en) | 2018-06-19 |
Family
ID=62546898
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| Application Number | Title | Priority Date | Filing Date |
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| CN201711394811.4A Pending CN108182584A (en) | 2017-12-21 | 2017-12-21 | A kind of parking lot client management method and system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112163867A (en) * | 2020-09-28 | 2021-01-01 | 北京金山云网络技术有限公司 | Business data processing method and CRM system |
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| CN105488690A (en) * | 2015-11-24 | 2016-04-13 | 杭州构家网络科技有限公司 | Customer relationship management system and use method therefor |
| CN107451748A (en) * | 2017-08-10 | 2017-12-08 | 北京奇鱼时代科技有限公司 | Client high sea management method in a kind of CRM system |
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2017
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Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| KR20040024836A (en) * | 2002-09-16 | 2004-03-22 | 엘지카드 주식회사 | Method for Parking and Customer Management by Using Smart Card for Parking Point Management |
| CN105488690A (en) * | 2015-11-24 | 2016-04-13 | 杭州构家网络科技有限公司 | Customer relationship management system and use method therefor |
| CN107451748A (en) * | 2017-08-10 | 2017-12-08 | 北京奇鱼时代科技有限公司 | Client high sea management method in a kind of CRM system |
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| CN112163867A (en) * | 2020-09-28 | 2021-01-01 | 北京金山云网络技术有限公司 | Business data processing method and CRM system |
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Application publication date: 20180619 |