CN108132805A - Voice interactive method, device and computer readable storage medium - Google Patents

Voice interactive method, device and computer readable storage medium Download PDF

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Publication number
CN108132805A
CN108132805A CN201711382608.5A CN201711382608A CN108132805A CN 108132805 A CN108132805 A CN 108132805A CN 201711382608 A CN201711382608 A CN 201711382608A CN 108132805 A CN108132805 A CN 108132805A
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China
Prior art keywords
user
voice
operation behavior
behavior data
phonetic order
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Granted
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CN201711382608.5A
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Chinese (zh)
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CN108132805B (en
Inventor
马小莉
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Shenzhen TCL New Technology Co Ltd
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Shenzhen TCL New Technology Co Ltd
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Priority to CN201711382608.5A priority Critical patent/CN108132805B/en
Publication of CN108132805A publication Critical patent/CN108132805A/en
Priority to PCT/CN2018/093750 priority patent/WO2019119771A1/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/4401Bootstrapping
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

Abstract

The invention discloses a kind of voice interactive methods.The voice interactive method includes:When the voice interactive function for receiving user's triggering wakes up instruction, instruction is waken up according to the voice interactive function and starts voice interactive function, and plays default speech response file and is responded;Monitor the phonetic order that user whether is received in the first preset time;If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user are obtained, and generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.The invention also discloses a kind of voice interaction device and computer readable storage mediums.The present invention generates corresponding voice guide file to guide user by the personal operation behavior data of user, can provide the user with more humane voice and help, so as to promote the user experience during interactive voice.

Description

Voice interactive method, device and computer readable storage medium
Technical field
The present invention relates to a kind of communication field more particularly to voice interactive method, device and computer readable storage mediums.
Background technology
With the progress of voice technology and the continuous maturation of internet big data, intelligent sound have become artificial intelligence into Enter first access of daily life, major businessman releases intelligent sound product, such as intelligent sound TV, intelligent sound one after another Sound equipment, intelligent sound navigator and voice air detection machine etc..Intelligent sound product is made by simulating the voice mode of person to person With the traditional mode of operation of substitution of Speech sounds, bring great convenience to consumer.
But user, can not be as interpersonal AC regeneration just when intelligent sound product is used to be exchanged Often, in time, it is available, for example, after user wakes up intelligent sound product, product will not exchange in active as people, only wait until to use When family sends out instruction, product just has feedback, and the feedback is not in time and more passive, can not play impulse to user;Work as production When product do not receive user instruction always, it can directly terminate or directly feed back product function help menu, the feedback availability is not By force, user can not be really helped, therefore, during the interactive voice of existing intelligent sound product, does not provide the user with people Property voice help, user experience is poor.
Invention content
It is a primary object of the present invention to provide a kind of voice interactive method, device and computer readable storage medium, purport It is helped providing more humane voice, promotes the user experience during interactive voice.
To achieve the above object, the present invention provides a kind of voice interactive method, and the voice interactive method includes following step Suddenly:
When the voice interactive function for receiving user's triggering wakes up instruction, waken up and instructed according to the voice interactive function Start voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user are obtained, And generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.
Optionally, the voice interactive method further includes:
Monitor the phonetic order that user whether is received in the second preset time;
If not receiving the phonetic order of user in the second preset time, the operation behavior number of each user on line is obtained According to, and generate corresponding voice help file according to the operation behavior data and play, to help user;
If receiving the phonetic order of user in the second preset time, the phonetic order is identified, and according to Recognition result performs corresponding operation.
Optionally, the operation behavior data for obtaining each user on line, and according to operation behavior data generation pair The voice help file answered simultaneously plays, the step of to help user, including:
The operation behavior data of each user on line are obtained, and for statistical analysis to the operation behavior data;
Corresponding voice help file is generated according to statistical result and is played, to help user.
Optionally, the personal operation behavior data for obtaining user, and according to the personal operation behavior data generation Corresponding voice guide file simultaneously plays, the step of to guide user, including:
The personal operation behavior data of user are obtained, and for statistical analysis to the personal operation behavior data;
Corresponding voice guide file is generated according to statistical result and is played, to guide user.
Optionally, after the step of whether receiving the phonetic order of user in the first preset time of the monitoring, including:
If receiving the phonetic order of user in the first preset time, the phonetic order is identified, and according to Recognition result performs corresponding operation.
In addition, to achieve the above object, the present invention also provides a kind of voice interaction device, the voice interaction device packet It includes:Memory, processor and the interactive voice program that can be run on the memory and on the processor is stored in, it is described Interactive voice program realizes following steps when being performed by the processor:
When the voice interactive function for receiving user's triggering wakes up instruction, waken up and instructed according to the voice interactive function Start voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user are obtained, And generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.
Optionally, following steps are also realized when the interactive voice program is performed by the processor:
Monitor the phonetic order that user whether is received in the second preset time;
If not receiving the phonetic order of user in the second preset time, the operation behavior number of each user on line is obtained According to, and generate corresponding voice help file according to the operation behavior data and play, to help user;
If receiving the phonetic order of user in the second preset time, the phonetic order is identified, and according to Recognition result performs corresponding operation.
Optionally, following steps are also realized when the interactive voice program is performed by the processor:
The operation behavior data of each user on line are obtained, and for statistical analysis to the operation behavior data;
Corresponding voice help file is generated according to statistical result and is played, to help user.
Optionally, following steps are also realized when the interactive voice program is performed by the processor:
The personal operation behavior data of user are obtained, and for statistical analysis to the personal operation behavior data;
Corresponding voice guide file is generated according to statistical result and is played, to guide user.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium Interactive voice program is stored on storage medium, the interactive voice program realizes following steps when being executed by processor:
When the voice interactive function for receiving user's triggering wakes up instruction, waken up and instructed according to the voice interactive function Start voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user are obtained, And generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.
The present invention provides a kind of voice interactive method, device and computer readable storage medium, and user is received by working as When the voice interactive function of triggering wakes up instruction, instruction is waken up according to the voice interactive function and starts voice interactive function, and Default speech response file is played to be responded;Monitor the phonetic order that user whether is received in the first preset time;If the The phonetic order of user is not received in one preset time, then obtains the personal operation behavior data of user, and according to described People's operation behavior data generate corresponding voice guide file and play, to guide user.By the above-mentioned means, terminal of the present invention When the voice interactive function for receiving user's triggering wakes up instruction, instruction is waken up according to the voice interactive function and starts voice Interactive function, and play default speech response file and responded, the present invention when starting voice interactive function, can simulate people and The interaction mode of people is initiatively responded in time, can improve user experience effect;Then monitor in the first preset time whether The phonetic order of user is received, if not receiving the phonetic order of user in the first preset time, i.e. user's hesitation carries out assorted During operation, the personal operation behavior data of user can be obtained at this time, and generate corresponding language according to personal operation behavior data Sound guiding file simultaneously play, to guide user, compared with the prior art in, terminal is only just given when receiving phonetic order Feed back to should, the present invention can be for statistical analysis according to the personal operation behavior data of user, and then provides more humane language Sound helps, and actively user is guided, and therefore, the present invention can improve the frequency of interactive voice, during promoting interactive voice User experience.
Description of the drawings
Fig. 1 is the terminal structure schematic diagram of hardware running environment that the embodiment of the present invention is related to;
Fig. 2 is the flow diagram of voice interactive method first embodiment of the present invention;
Fig. 3 is the personal operation behavior data that user is obtained in the embodiment of the present invention, and according to the personal operation behavior Data generate corresponding voice guide file and play, to guide the refinement flow diagram of user;
Fig. 4 is the flow diagram of voice interactive method second embodiment of the present invention;
Fig. 5 is the operation behavior data that each user on line is obtained in the embodiment of the present invention, and according to the operation behavior number According to generating corresponding voice help file and playing, to help the refinement flow diagram of user.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
In the prior art, user, can not be as interpersonal friendship when intelligent sound product is used to be exchanged Stream feedback is equally normal, timely, available, for example, after user wakes up intelligent sound product, product will not be handed in active as people Stream, only until user sends out instruction, product just has feedback, and the feedback is not in time and more passive, and user can not be played Impulse;When product does not receive user instruction always, it can directly terminate or directly feed back product function help menu, it should It is not strong to feed back availability, can not really help user, therefore, during the interactive voice of existing intelligent sound product, not The voice for providing the user with hommization helps, and user experience is poor.
In order to solve the above technical problem, the present invention provides a kind of voice interactive method, device and computer-readable storages Medium, by when receiving the voice interactive function wake-up instruction that user triggers, being referred to according to voice interactive function wake-up It enables and starts voice interactive function, and play default speech response file and responded;It monitors in the first preset time and whether receives To the phonetic order of user;If not receiving the phonetic order of user in the first preset time, the personal operation of user is obtained Behavioral data, and generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.It is logical Aforesaid way is crossed, terminal of the present invention is handed over when the voice interactive function for receiving user's triggering wakes up instruction according to the voice Mutual function wakes up instruction and starts voice interactive function, and plays default speech response file and responded, and the present invention is starting language During sound interactive function, the interaction mode that can simulate person to person is initiatively responded in time, can improve user experience effect;Then The phonetic order that user whether is received in the first preset time is monitored, if not receiving the voice of user in the first preset time Instruction, i.e. user hesitate when carrying out what operation, can obtain the personal operation behavior data of user at this time, and operate according to individual Behavioral data generates corresponding voice guide file and simultaneously plays, to guide user, compared with the prior art in, terminal is only connecing Just given when receiving phonetic order feed back to should, the present invention can be for statistical analysis according to the personal operation behavior data of user, And then more humane voice is provided and is helped, actively user is guided, therefore, the present invention can improve the frequency of interactive voice Rate promotes the user experience during interactive voice.
Referring to Fig. 1, Fig. 1 is the terminal structure schematic diagram of hardware running environment that the embodiment of the present invention is related to.
Terminal of the embodiment of the present invention can be intelligent sound TV or intelligent sound sound equipment, intelligent robot, intelligence The intelligent sounds products such as energy mobile phone, intelligent sound alarm clock, intelligent sound navigator and voice air detection machine.
As shown in Figure 1, the terminal can include:Processor 1001, such as CPU, communication bus 1002, user interface 1003, network interface 1004, memory 1005.Wherein, communication bus 1002 is used to implement the connection communication between these components. User interface 1003 can include display screen (Display), input unit such as keyboard (Keyboard), optional user interface 1003 can also include standard wireline interface and wireless interface.Network interface 1004 can optionally connect including the wired of standard Mouth, wireless interface (such as Wi-Fi interface).Memory 1005 can be high-speed RAM memory or the memory of stabilization (non-volatile memory), such as magnetic disk storage.Memory 1005 optionally can also be independently of aforementioned processor 1001 storage device.
Optionally, terminal can also include camera, RF (Radio Frequency, radio frequency) circuit, sensor, audio Circuit, Wi-Fi module etc..Wherein, sensor such as optical sensor, motion sensor and other sensors.Specifically, light Sensor may include ambient light sensor and proximity sensor, wherein, ambient light sensor can according to the light and shade of ambient light come The brightness of display screen is adjusted, proximity sensor can close display screen and/or backlight when terminal is moved in one's ear.As movement One kind of sensor, gravity accelerometer can detect in all directions the size of (generally three axis) acceleration, when static It can detect that size and the direction of gravity, can be used to identify application (such as horizontal/vertical screen switching, the related trip of mobile terminal posture Play, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, tap) etc.;Certainly, terminal can also configure gyro The other sensors such as instrument, barometer, hygrometer, thermometer, infrared ray sensor, details are not described herein.
It will be understood by those skilled in the art that the restriction of the terminal structure shown in Fig. 1 not structure paired terminal, can wrap It includes and either combines certain components or different components arrangement than illustrating more or fewer components.
As shown in Figure 1, it can lead to as in a kind of memory 1005 of computer storage media including operating system, network Believe module, Subscriber Interface Module SIM and interactive voice program.
In terminal shown in Fig. 1, network interface 1004 is mainly used for connecting background server, is carried out with background server Data communicate;User interface 1003 is mainly used for connecting client, with client into row data communication;And processor 1001 can be with For calling the interactive voice program stored in memory 1005, and perform following operate:
When the voice interactive function for receiving user's triggering wakes up instruction, waken up and instructed according to the voice interactive function Start voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user are obtained, And generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.
Further, processor 1001 can call the interactive voice program stored in memory 1005, also perform following Operation:
Monitor the phonetic order that user whether is received in the second preset time;
If not receiving the phonetic order of user in the second preset time, the operation behavior number of each user on line is obtained According to, and generate corresponding voice help file according to the operation behavior data and play, to help user;
If receiving the phonetic order of user in the second preset time, the phonetic order is identified, and according to Recognition result performs corresponding operation.
Further, processor 1001 can call the interactive voice program stored in memory 1005, also perform following Operation:
The operation behavior data of each user on line are obtained, and for statistical analysis to the operation behavior data;
Corresponding voice help file is generated according to statistical result and is played, to help user.
Further, processor 1001 can call the interactive voice program stored in memory 1005, also perform following Operation:
The personal operation behavior data of user are obtained, and for statistical analysis to the personal operation behavior data;
Corresponding voice guide file is generated according to statistical result and is played, to guide user.
Further, processor 1001 can call the interactive voice program stored in memory 1005, also perform following Operation:
If receiving the phonetic order of user in the first preset time, the phonetic order is identified, and according to Recognition result performs corresponding operation.
Based on above-mentioned hardware configuration, each embodiment of voice interactive method of the present invention is proposed.
The present invention provides a kind of voice interactive method.
Referring to Fig. 2, Fig. 2 is the flow diagram of voice interactive method first embodiment of the present invention.
In embodiments of the present invention, which includes:
Step S10, when the voice interactive function for receiving user's triggering wakes up instruction, according to the voice interactive function It wakes up instruction and starts voice interactive function, and play default speech response file and responded;
In embodiments of the present invention, which can be used for during the interactive voice of intelligent sound product, mould The interaction mode for intending person to person is initiatively responded in time, and can carry out statistical according to the personal operation behavior of user Analysis, and then more humane voice is provided and is helped, help is actively guided to user, improves the frequency of interactive voice, is promoted User experience during interactive voice.Terminal of the embodiment of the present invention can be intelligent sound TV or intelligent language The intelligence such as sound sound equipment, intelligent robot, smart mobile phone, intelligent sound alarm clock, intelligent sound navigator and voice air detection machine Speech production.For convenience of description, it is illustrated by taking intelligent sound TV as an example in the embodiment of the present invention.
In embodiments of the present invention, when the voice interactive function that intelligent sound television reception to user triggers wakes up instruction When, instruction is waken up according to the voice interactive function and starts voice interactive function, and plays default speech response file and is responded. Wherein, user triggers the mode that voice interactive function wake-up instructs and can include but is not limited to following 2 kinds:1) user presses intelligence The power on button of voice television, that is, triggering voice interactive function wakes up instruction when opening intelligent sound TV;2) user is in intelligence It can select to start the option of voice interactive function in voice television display interface.
It should be noted that default speech response file can or user preset with system oneself setting 's.When default speech response file is preset for system, one or more voices can be stored in speech response packet Response document, for example, the speech response packet can only include the speech response of one " having been turned on voice interactive function, please tell " File when starting voice interactive function, actively plays this bar speech response file;For another example it is stored in the speech response packet Multiple speech response files one of them can be played out with random call, can also be according to current time information or other letters Breath is chosen corresponding speech response information and is played out, for example, the speech response file includes, " owner, weekend is happy, may I ask you There is anything to tell ", " good night, and owner, have you any instructions to give ", the speech responses such as " owner, good morning, please tell " text Part, intelligent sound TV can carry out selection broadcasting according to current time.The present invention can be simulated when starting voice interactive function The interaction mode of person to person is initiatively responded in time, can improve user experience effect.
Step S20 monitors the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, step S30 is performed:Obtain the personal behaviour of user Make behavioral data, and generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.
After voice interactive function is started, intelligent sound TV can monitor in the first preset time whether receive user Phonetic order, if not receiving the phonetic order of user in the first preset time, obtain the personal operation behavior number of user According to, and generate corresponding voice guide file according to the personal operation behavior data and play, to guide user.Wherein, One preset time is based on psychology and passes through experiment acquisition, can be set as 0.7s-1s, personal operation behavior data can wrap Historical viewings record and browsing time are included, it is then for statistical analysis to the personal operation behavior data of user, and then based on use The statistical result of family individual's operation behavior data provides more humane voice guide, and actively user is guided, therefore, this Invention can improve the frequency of interactive voice, promote the user experience during interactive voice.
Specifically, referring to Fig. 3, Fig. 3 be the embodiment of the present invention in obtain user personal operation behavior data, and according to Individual's operation behavior data generate corresponding voice guide file and play, to guide the refinement flow diagram of user. Step S30 includes:
Step S31 obtains the personal operation behavior data of user, and carries out statistical to the personal operation behavior data Analysis;
Step S32 generates corresponding voice guide file according to statistical result and plays, to guide user.
If not receiving the phonetic order of user in the first preset time, intelligent sound television terminal can first obtain user Personal operation behavior data, personal operation behavior data can include historical viewings record and browsing time, wherein historical viewings Record can include browsing type, such as TV programme, TV play, film, variety etc., can also include program category, such as TV programme include news category, finance and economic, sport category etc., and TV play includes American series, South Korean TV soaps or love story, costume piece, suspense Play etc., can also include corresponding hosting or protagonist list, and the browsing time can include working day, nonworkdays, it is early, in, The classification such as evening, it is then for statistical analysis to these people's operation behavior data, and corresponding voice is generated according to statistical result Guiding file simultaneously plays, to guide user.For example, discovery user for statistical analysis to personal operation behavior data is continuous recently Seeing certain TV play A and B, can generating voice guide file according to the statistical result at this time, " owner, you want to continue to watch today A or B ", alternatively, statistical analysis finds that user continuously sees the film that someone C is acted the leading role recently, it at this time can be according to the statistics knot Fruit generation voice guide file " owner, the film that C is acted the leading role have many good, such as D, E and F, you think viewing ", in addition, In a particular embodiment, statistical result can also be combined the corresponding voice guide file of generation with current time, for example, right Personal operation behavior data are for statistical analysis to find that 7 points of user every night to 7 thirty can all watch news hookup, if obtained Current time is got at 7 points between 7 thirty or close to 7 points, at this point it is possible to be generated according to the statistical result and current time Voice guide file " news hookup/will broadcast, you need viewing ", the voice of this guiding is based on user What personal operation behavior data were formed, can more intimate, hommization help and service to user, and the help of this guiding Voice is active, can improve the interactive voice frequency of user, and user is allowed easily naturally to be helped, and is promoted and used It experiences at family.
In addition, in embodiments of the present invention, after above-mentioned steps S20, which can also include:
If receiving the phonetic order of user in the first preset time, the phonetic order is identified, and according to Recognition result performs corresponding operation.
When intelligent sound TV receives the phonetic order of user in the first preset time, then the phonetic order is carried out Identification, and corresponding operation is performed according to recognition result.Wherein, specific identification technology can refer to the prior art, not do herein It repeats.For example, the phonetic order " playing TV play A " of user is received in the first preset time, then it can be to collected User speech is identified, and the collection of drama selection interface of TV play A is then jumped to according to recognition result control television interfaces;Example again Such as, the phonetic order " playing film D " of user is received in the first preset time, then directly controls television interfaces after recognition Start to play film D.
The present invention provides a kind of voice interactive method, by waking up instruction when the voice interactive function for receiving user's triggering When, instruction is waken up according to the voice interactive function and starts voice interactive function, and plays default speech response file and is returned It should;Monitor the phonetic order that user whether is received in the first preset time;If do not receive user's in the first preset time Phonetic order then obtains the personal operation behavior data of user, and generates corresponding language according to the personal operation behavior data Sound guides file and plays, to guide user.By the above-mentioned means, terminal of the present invention is in the interactive voice for receiving user's triggering When function wakes up instruction, instruction is waken up according to the voice interactive function and starts voice interactive function, and plays default voice and returns File is answered to be responded, the present invention when starting voice interactive function, can simulate the interaction mode of person to person in time initiatively into Row is responded, and can improve user experience effect;Then the phonetic order that user whether is received in the first preset time is monitored, if the The phonetic order of user is not received in one preset time, i.e., user hesitates when carrying out what operation, can obtain user's at this time Personal operation behavior data, and generate corresponding voice guide file according to personal operation behavior data and play, to guide use Family, compared with the prior art in, terminal only just given when receiving phonetic order feed back to should, the present invention can be according to user Personal operation behavior data it is for statistical analysis, and then more humane voice is provided and is helped, actively user is guided, Therefore, the present invention can improve the frequency of interactive voice, promote the user experience during interactive voice.
Referring to Fig. 4, Fig. 4 is the flow diagram of voice interactive method second embodiment of the present invention.
Based on first embodiment shown in Fig. 2, after step S30, which further includes:
Step S40 monitors the phonetic order that user whether is received in the second preset time;
Step S51 if not receiving the phonetic order of user in the second preset time, obtains the operation of each user on line Behavioral data, and generate corresponding voice help file according to the operation behavior data and play, to help user;
In embodiments of the present invention, terminal is after user is guided, continue to monitor in the second preset time whether The phonetic order of user is received, if not receiving the phonetic order of user in the second preset time, which may Do not bring user really help or user may not have purpose, at this point, then obtaining the operation behavior number of each user on line According to, and generate corresponding voice help file according to the operation behavior data and play, to help user.Wherein, second is default Time is based on psychology and passes through experiment acquisition, can be set as 2s-3s, operation behavior data can include certain time model The video-see record of (in one month such as nearly), web search record and web page browsing record in enclosing, then to respectively being used on line The operation behavior data at family are for statistical analysis, and then the statistical result based on user's operation behavioral data each on line provides voice It helps, so as to provide the user with advisory opinion, promotes user experience.
Specifically, referring to Fig. 5, Fig. 5 is the operation behavior data that each user on line is obtained in the embodiment of the present invention, and root Corresponding voice help file is generated according to the operation behavior data and is played, to help the refinement flow diagram of user.Step Rapid S51 can include:
Step S511 obtains the operation behavior data of each user on line, and carries out statistical to the operation behavior data Analysis;
Step S512 generates corresponding voice help file according to statistical result and plays, to help user.
If not receiving the phonetic order of user in the second preset time, illustrate that user may not have purpose, at this point, Intelligent sound television terminal can first obtain the operation behavior data of each user on line, and the operation behavior data of each user can be on line It is recorded including video-see record, web search record and the web page browsing in the range of certain time (in one month such as nearly), Then it is for statistical analysis to these operation behavior data, corresponding voice help file is generated according to statistical result and is played, So as to provide the user with advisory opinion, user to be helped to be selected.For example, the operation behavior data to user each on line carry out Statistical analysis finds that most users are all watching a certain film X or searching for the relevant information of film X recently, at this point it is possible to Voice help file " the film X of nearest awfully hot door, you think viewing " is generated according to the statistical result, alternatively, can be according to system The voice help file " nearest new film has a, b, c, interested either with or without you " that result generates a selectivity is counted, it is this The voice service that reference is provided, is selected is helped, the user of no purpose can be given to provide more humane help, and this The voice of help formula is active, can also equally improve the interactive voice frequency of user, is provided the user with reference to selection, User experience can be promoted.
Step S52 if receiving the phonetic order of user in the second preset time, knows the phonetic order Not, and according to recognition result corresponding operation is performed.
When intelligent sound TV receives the phonetic order of user in the second preset time, then the phonetic order is carried out Identification, and corresponding operation is performed according to recognition result.Wherein, specific identification technology can refer to the prior art, not do herein It repeats.
The present invention also provides a kind of voice interaction device, which includes memory, processor and is stored in On the memory and the interactive voice program that can run on the processor, the interactive voice program is by the processor The step of voice interactive method as described in any of the above item embodiment is realized during execution.
The specific embodiment of voice interaction device of the present invention and each embodiment of above-mentioned voice interactive method are essentially identical, herein It does not repeat.
The present invention also provides a kind of computer readable storage medium, voice friendship is stored on the computer readable storage medium Mutual program realizes the voice interactive method as described in any of the above item embodiment when the interactive voice program is executed by processor The step of.
The specific embodiment of computer readable storage medium of the present invention and the basic phase of each embodiment of above-mentioned voice interactive method Together, therefore not to repeat here.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to non-row His property includes, so that process, method, article or system including a series of elements not only include those elements, and And it further includes other elements that are not explicitly listed or further includes intrinsic for this process, method, article or system institute Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including this Also there are other identical elements in the process of element, method, article or system.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on such understanding, technical scheme of the present invention substantially in other words does the prior art Going out the part of contribution can be embodied in the form of software product, which is stored in one as described above In storage medium (such as ROM/RAM, magnetic disc, CD), including some instructions use so that a station terminal equipment (can be mobile phone, Computer, server, air conditioner or network equipment etc.) perform method described in each embodiment of the present invention.
It these are only the preferred embodiment of the present invention, be not intended to limit the scope of the invention, it is every to utilize this hair The equivalent structure or equivalent flow shift that bright specification and accompanying drawing content are made directly or indirectly is used in other relevant skills Art field, is included within the scope of the present invention.

Claims (10)

1. a kind of voice interactive method, which is characterized in that the voice interactive method includes the following steps:
When the voice interactive function for receiving user's triggering wakes up instruction, instruction is waken up according to the voice interactive function and is started Voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user, and root are obtained Corresponding voice guide file is generated according to the personal operation behavior data and is played, to guide user.
2. voice interactive method as described in claim 1, which is characterized in that the voice interactive method further includes:
Monitor the phonetic order that user whether is received in the second preset time;
If not receiving the phonetic order of user in the second preset time, the operation behavior data of each user on line are obtained, and Corresponding voice help file is generated according to the operation behavior data and is played, to help user;
If receiving the phonetic order of user in the second preset time, the phonetic order is identified, and according to identification As a result corresponding operation is performed.
3. voice interactive method as claimed in claim 2, which is characterized in that the operation behavior number for obtaining each user on line According to, and it generates corresponding voice help file according to the operation behavior data and plays, the step of to help user, including:
The operation behavior data of each user on line are obtained, and for statistical analysis to the operation behavior data;
Corresponding voice help file is generated according to statistical result and is played, to help user.
4. voice interactive method as described in claim 1, which is characterized in that the personal operation behavior number for obtaining user According to, and it generates corresponding voice guide file according to the personal operation behavior data and plays, the step of to guide user, packet It includes:
The personal operation behavior data of user are obtained, and for statistical analysis to the personal operation behavior data;
Corresponding voice guide file is generated according to statistical result and is played, to guide user.
5. voice interactive method as described in claim 1, which is characterized in that whether received in the first preset time of the monitoring To user phonetic order the step of after, including:
If receiving the phonetic order of user in the first preset time, the phonetic order is identified, and according to identification As a result corresponding operation is performed.
6. a kind of voice interaction device, which is characterized in that the voice interaction device includes:It memory, processor and is stored in On the memory and the interactive voice program that can run on the processor, the interactive voice program is by the processor Following steps are realized during execution:
When the voice interactive function for receiving user's triggering wakes up instruction, instruction is waken up according to the voice interactive function and is started Voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user, and root are obtained Corresponding voice guide file is generated according to the personal operation behavior data and is played, to guide user.
7. voice interaction device as claimed in claim 6, which is characterized in that the interactive voice program is held by the processor Following steps are also realized during row:
Monitor the phonetic order that user whether is received in the second preset time;
If not receiving the phonetic order of user in the second preset time, the operation behavior data of each user on line are obtained, and Corresponding voice help file is generated according to the operation behavior data and is played, to help user;
If receiving the phonetic order of user in the second preset time, the phonetic order is identified, and according to identification As a result corresponding operation is performed.
8. voice interaction device as claimed in claim 7, which is characterized in that the interactive voice program is held by the processor Following steps are also realized during row:
The operation behavior data of each user on line are obtained, and for statistical analysis to the operation behavior data;
Corresponding voice help file is generated according to statistical result and is played, to help user.
9. voice interaction device as claimed in claim 6, which is characterized in that the interactive voice program is held by the processor Following steps are also realized during row:
The personal operation behavior data of user are obtained, and for statistical analysis to the personal operation behavior data;
Corresponding voice guide file is generated according to statistical result and is played, to guide user.
10. a kind of computer readable storage medium, which is characterized in that voice friendship is stored on the computer readable storage medium Mutual program, the interactive voice program realize following steps when being executed by processor:
When the voice interactive function for receiving user's triggering wakes up instruction, instruction is waken up according to the voice interactive function and is started Voice interactive function, and play default speech response file and responded;
Monitor the phonetic order that user whether is received in the first preset time;
If not receiving the phonetic order of user in the first preset time, the personal operation behavior data of user, and root are obtained Corresponding voice guide file is generated according to the personal operation behavior data and is played, to guide user.
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