CN108009904A - One kind reimbursement equipment and its remote help method - Google Patents

Abstract

This application discloses one kind reimbursement equipment and its remote help method.Wherein, this method includes：When reimbursement equipment detects the first trigger signal of its button of seeking help, the operating conditions of active user are obtained；The operating conditions are sent to remote equipment, to notify the remote equipment to form counte-rplan according to the operating conditions.Such scheme, can realize the remote help of reimbursement equipment, improve the reimbursement reliability of equipment operation and user-friendly.

Description

One kind reimbursement equipment and its remote help method

Technical field

This application involves data processing field, more particularly to one kind reimbursement equipment and its remote help method.

Background technology

Expense reimbursement is the business activity frequently occurred in the daily operation of enterprise.With reimbursement systematic difference implementation, During reimbursement, user need to apply reimbursement system to carry out electronics reimbursement for enterprise, and on request by entity document electronization.

In traditional reimbursement flow, user needs to complete the Image Acquisition of entity document on image capture device, so Afterwards by storage mediums such as USB flash disks, by image copy to computer；The platform of manual entry reimbursement on computers, uploads electronic image, To complete electronics reimbursement.Then, sent by way of under line into financial staff's hand from being about to entity document.

In above-mentioned traditional process, user carries out electronics reimbursement alone in own terminal, if being touched during electronics reimbursement It to operational issue or terminal fault problem, then can not continue, or need in addition to seek help and could solve using modes such as phones.

In the case, it is necessary to provide a kind of reimbursement device and method to the user, support user to carry out electronics reimbursement work Make and support remote help function.

The content of the invention

The application submits an expense account equipment and its remote help method mainly solving the technical problems that providing one kind, can realize report The remote help of equipment is sold, the reliability of reimbursement equipment operation is improved and facilitates user to grasp.

To solve the above-mentioned problems, the application first aspect provides a kind of remote help method for submitting an expense account equipment, including The report：When pin equipment detects the first trigger signal of its button of seeking help, the operating conditions of active user are obtained；By the behaviour Sent as situation to remote equipment, to notify the remote equipment to form counte-rplan according to the operating conditions.

To solve the above-mentioned problems, the application second aspect provide a kind of reimbursement equipment, including Bill box, processor with And image collection assembly, seek help button and the communication component being connected with the processor；Wherein, image collection assembly is used for reality Body document sets carry out Image Acquisition, obtain electronic image, wherein, the entity document sets are adhesive with invoice comprising at least one Entity document；Processor is used to associate the electronic image collected with the foundation between corresponding electronic documents；Determining When need to deliver the entity document sets, user is prompted to be delivered to entity document sets in the Bill box of the reimbursement equipment；And When detecting the first trigger signal of the button of seeking help, the operating conditions of active user are obtained；Communication component is controlled by described in Operating conditions are sent to remote equipment, to notify the remote equipment to form counte-rplan according to the operating conditions；Bill box For collecting the entity document sets.

In such scheme, reimbursement equipment sets special button of seeking help, and so that user is using whenever necessary, submits an expense account equipment Detect button of seeking help seek help trigger signal when, determine that user needs to seek help, and automatically by operation of the user to equipment Situation is sent to remote equipment, so that remote equipment provides counte-rplan, therefore realizes remote help, there is provided the intelligence reply of equipment Ability, great convenience user's operation and the reliability for improving reimbursement flow.

Further, reimbursement equipment is provided with image collection assembly and Bill box, using image input component to entity Document sets carry out Image Acquisition, and establish the association between the entity document sets image collected and corresponding electronic documents, into And realize the electronic disposal of entity document sets, for electronics submit an expense account, but also using the Bill box to entity document into Row is collected, therefore can realize electronic disposal and collection of the one-stop completion to entity document, improves reimbursement efficiency.

Brief description of the drawings

Fig. 1 a are the structure diagrams for the reimbursement system first embodiment that the application submits an expense account equipment；

Fig. 1 b are the first schematic diagrames of reimbursement document in the application reimbursement one application scenarios of equipment

Fig. 1 c are the second schematic diagrames of reimbursement document in the application reimbursement one application scenarios of equipment；

Fig. 2 is the structure diagram that the application submits an expense account equipment first embodiment；

Fig. 3 a are the structure diagrams that the application submits an expense account the first visual angle of equipment second embodiment；

Fig. 3 b are the structure diagrams that the application submits an expense account the second visual angle of equipment second embodiment；

Fig. 4 is the structure diagram for one embodiment of scanner assemblies that the application submits an expense account equipment；

Fig. 5 a are the structure diagrams at one the first visual angle of embodiment of the first image collection assembly that the application submits an expense account equipment；

Fig. 5 b are the structure diagrams at one the second visual angle of embodiment of the first image collection assembly that the application submits an expense account equipment；

Fig. 6 is the structure diagram for one embodiment of printer module that the application submits an expense account equipment；

Fig. 7 a are the structure diagrams that the application submits an expense account the first visual angle of equipment 3rd embodiment；

Fig. 7 b are the part-structure schematic diagrams that the application submits an expense account the second visual angle of equipment 3rd embodiment；

Fig. 8 is the structure diagram that the application submits an expense account the 8th embodiment of equipment；

Fig. 9 is the flow diagram for one embodiment of remote help method that the application submits an expense account equipment.

Embodiment

With reference to Figure of description, the scheme of the embodiment of the present application is described in detail.

In being described below, in order to illustrate rather than in order to limit, it is proposed that such as particular system structure, interface, technology it The detail of class, to understand thoroughly the application.The terms "and/or", is only a kind of pass for describing affiliated partner Connection relation, expression may have three kinds of relations, for example, A and/or B, can represent：Individualism A, while there are A and B, individually There are these three situations of B.

For ease of understanding, with reference to refering to Fig. 1 a-1c, reimbursement system and invoice to submitting an expense account device build using the application The process of reimbursement is illustrated.

First, as shown in Figure 1a, submitting an expense account system 10 includes at least one reimbursement equipment 11, management equipment 12 and other flows Equipment 13, each equipment in system can be communicated by wirelessly or non-wirelessly link.Equipment 11 is submitted an expense account to be used for entity document Carry out Image Acquisition and collect entity document, which can be set at an arbitrary position on demand.Management equipment 12 is such as For server, its information processing centre as reimbursement system, platform is submitted an expense account for reimbursement system constructing one, and for managing the report Sell the information such as electronic documents and the electronic image of equipment 11 or the upload of other flow sheet equipments 13.The reimbursement platform is provided to reimbursement Personnel or auditor's account log in, and relevant reimbursement operation is performed on platform, such as fill in electronic documents, submit reimbursement please Ask.Other flow sheet equipments 13 are specifically as follows the equipment (being referred to as examination ＆ verification equipment) for logging in auditor's account, or log in report The equipment of pin personnel's account.The examination ＆ verification equipment is used to be supplied to auditor to audit electronic documents, i.e. auditor It examination ＆ verification equipment can be used to log in reimbursement platform to audit electronic documents.It is understood that each equipment in reimbursement system Quantity can be configured according to the actual requirements, be not limited thereto.

It is specific as follows in reimbursement process：User is using reimbursement equipment 11 or logs in the equipment completion of its account in reimbursement platform On electronic documents fill in be submitted an expense account, and invoice is pasted on entity document, is then carried out using submitting an expense account equipment 11 It is associated to the Image Acquisition of entity document, and by the electronic image that this is collected and the electronic documents on reimbursement platform, Such as electronic image is sent to management equipment and is preserved as the annex of the electronic documents, and reimbursement equipment or other set It is standby to submit reimbursement request to reimbursement platform for the electronic documents, that is, complete the reimbursement flow of electronic documents, and user is by entity Document is delivered in the Bill box of reimbursement equipment 11, that is, completes the collection of entity document.Treat after a certain period of time, financial audit personnel Or other arrange personnel (such as courier) that the entity document in Bill box is delivered to auditor, utilized and stepped on by auditor The equipment 13 for recording its account obtains corresponding electronic documents from reimbursement platform, and the entity document is carried out with obtaining electronic documents Verification, or using the equipment 13 for logging in its account the associated electronic image of electronic documents and the electricity are taken out from reimbursement platform up-regulation Sub- document is checked.

Specifically, the information that electronic documents are filled in includes but unlimited including claimer, reimbursement type, reimbursed sum etc., certainly, The partial information also can by equipment, automatic identification obtains after entity document is collected, such as reimbursement type and the amount of money etc., should Claimer can also be acquired automatically by user login information, moreover, filling in for the electronic documents can be set in the application reimbursement Completed in standby or any other equipment to communicate.

B-1c is please referred to Fig.1, the entity document sets of the application are illustrated.The entity document can be papery list first According to, or the document formed for other materials.Secondly, this entity document sets include a document front cover a and at least an invoice sticks Paste list b.Wherein, document front cover a is used to distinguish different entities document sets as mark document, therefore set has mark (as printed) Information, identification information of the identification information as the entity document sets can profit for the unique identification entity document sets, and thus It is associated with the identification information with corresponding electronic documents, auditor is searched by inputting the allowable platform of the identification information To corresponding electronic documents, so as to check the information of entity document and electronic documents.Wherein, which can be two dimension Any information for making unique identification such as code, bar code or character string.Invoice pastes single b and is used to paste invoice, is pasted in invoice, The document front cover a and invoice paste single b be stacked together with form an entity document sets, before Bill box is delivered to, using angle Paste or the mode of geometrical clamp pastes document front cover a and invoice together with single b fixes, in addition, can be included in an entity document sets The invoice of multiple reimbursement types.

It is understood that entity document sets also may not include document front cover a, and and its invoice is used to paste nonoculture as mark Know document, i.e., an at least invoice therein, which is pasted to set up, is equipped with above-mentioned identification information, and the invoice in same entity document sets Paste that the identification information for setting up and putting is identical, using the identification information as the entity document sets.It is moreover, above-mentioned to entity document sets Image Acquisition, which is at least, pastes every invoice for having pasted invoice in the entity document sets single progress Image Acquisition.

Reimbursement equipment and its related method embodiment is provided below, it can be achieved that utilizing the one-stop reality of reimbursement equipment in the application The electronic image capture of real body document can also complete the delivery of entity document, improve report to carry out electronic documents reimbursement process Sell efficiency.

Submit an expense account the first embodiment of equipment：

Referring to Fig. 2, Fig. 2 is the structure diagram that the application submits an expense account equipment first embodiment.In the present embodiment, the reimbursement Equipment is submitted an expense account for invoice, and specifically, reimbursement equipment 200 includes Bill box 220, processor 210 and is connected with processor 210 First image collection assembly 230 and memory 240.Wherein, the processor of the application and reimbursement other groups of device connection sides of equipment Formula can be to be connected by bus, or processor is connected one by one respectively with each group device.

First image collection assembly 230 is used to carry out Image Acquisition to entity document sets.Wherein, the entity document sets bag Containing at least one entity document for being adhesive with invoice.First image collection assembly 230 can include camera assembly (such as high photographing instrument The system of composition), scanner assemblies, or more both.

Bill box 220 is used to collect the entity document sets.

Processor 210 is used for the electronic image for obtaining first image collection assembly 230 collection, and establishes the electronic image Association between electronic documents corresponding with the entity document sets, i.e., using electronic image as the relevant invoice of the electronic documents The management equipment that image information locally preserved or be uploaded to reimbursement system is preserved.Wherein, which can be one It is or multiple.

Memory 240 is used to store information, such as the data of 210 processing procedure of processor, the first image collection assembly 230 Image of collection etc..

Alternatively, reimbursement equipment 200 further includes the communication component 250 being connected with processor 210, for answer processor Instruction, transmits the electronic image that electronic documents and/or the first image collection assembly 230 collect.The communication component 250 is specific It may include transmitters and receivers, and can be wired or wireless communication component, which can be wifi, bluetooth Communication component etc..

In the present embodiment, reimbursement equipment is provided with image collection assembly and Bill box, using image collection assembly to reality Body document sets carry out Image Acquisition, and then realize the electronic disposal of entity document sets, and then are submitted an expense account available for electronics, but also Entity document is collected using the Bill box, thus can realize it is one-stop complete to the electronic disposal of entity document and Collect, improve reimbursement efficiency.

Submit an expense account the second embodiment of equipment：

Refer to Fig. 3 a-3b, Fig. 3 a are the structure diagrams that the application submits an expense account the first visual angle of equipment second embodiment, Fig. 3 b It is the structure diagram that the application submits an expense account the second visual angle of equipment second embodiment.In the present embodiment, reimbursement equipment 300 is for reimbursement One node of system, reimbursement equipment 300 further include housing 3100 in addition to including the group device shown in Fig. 2, and respectively with processing Device 210 connect touching display screen 340, identity-acquiring component 360, printer module 370, the second image collection assembly 380 with And sound output precision 390.The processor 210 is concretely one or more, and the plurality of processor may be provided at different positions Put, or segment processor can be integrated in above-mentioned function group device, wherein, processor 210, memory 240 and communication component 250 It is arranged on inside equipment, therefore not shown in Fig. 3 a-3b.

The each group device and housing of the present embodiment reimbursement equipment are illustrated below：

Bill box 220 is used to place entity document.Specifically, Bill box 220 is provided with 321 He of door with electronic lock 3211 Delivery port 322, electronic lock 3211 are controlled by processor 210, to open or close door 321 according to the instruction of processor 210, thus User can deliver entity document sets, and pickup user can be also sent entity document in case to setting place (such as at auditor).Should Delivery port 322 is also used for delivering entity document, and the width of delivery port is less than setting width, to ensure that entity document can be delivered to In case, and user can not take out from the delivery port by entity document.It is understood that electronic lock can be also not provided with door 321 3211, and mechanical lock is set.In addition, the delivery port 322 can selectively be set according to actual conditions.

Further, bottom may be provided with gravity sensor in Bill box 220, for detecting the entity in the Bill box The weight situation of document.Top may also set up range sensor in Bill box 220, for detecting the entity in the Bill box The distance between document and the top situation, the range sensor can be infrared sensor.Processor is according to above-mentioned weight Situation determines whether user completes entity document in delivery or case full apart from situation.Certainly, the gravity sensor It can selectively be set according to actual conditions with range sensor, such as a setting can be selected or be not provided with, and or the two is equal Set, and the result that processor is detected with two sensors carries out above-mentioned judgement.

Touching display screen 340 is used to show human-computer interaction interface, is shown and is received with the instruction of answer processor 210 The information that user is inputted by touching touching display screen, such as receive user and electronic documents are filled in by what the interface inputted Information, and export to processor to obtain electronic documents, in another example receiving present type of service input by user, and export to place Reason device is operated with correspond to type of service.The display screen concretely capacitance touch display screen.Adopted under touching display screen 340 With the special bottom plate for carrying the display screen, which is set is installed on housing again on which floor plate, with to the display Screen plays protective action.

In the present embodiment, reimbursement equipment 300 includes two touching display screens 340, which can be at the same time Work, and can cooperating, such as when filling in electronic documents using touching display screen 340, using a touching display screen 340 are shown, another touching display screen 340 is inputted into row information, and certainly, the touching display screen 340 shown also may be used To receive the information of input, for example, can be responded to the menu item on its display interface.

Housing 3100 can but it is unlimited formed using Metal plate, it includes upper housing portion 3101 and bottom housing part 3102, two One of them of a touching display screen 340 is arranged on upper housing portion 3101, another is arranged on the top of bottom housing part 3102.For Easy to which for watching and operating, the angle between the touching display screen 340 and vertical direction that be arranged on upper housing portion 3101 can be set It is set to less than 45 degree, the angle being arranged between the touching display screen 340 of bottom housing part and level angle may be configured as being less than 45 degree.

The remaining component of the reimbursement equipment 300 can be arranged on up or down housing section according to the actual requirements, such as can be by first Scanner assemblies 331 and sound output precision 390 included by image collection assembly are arranged on the aobvious of the front side of upper housing portion 3101 The lower section of display screen 340, can also set the other assemblies of above-mentioned unmentioned reimbursement equipment, such as identity-acquiring component 360, and example It is specific such as two USB interfaces such as at least one data-interface 3110, available for charging or data transfer again or debugging reimbursement is set It is standby, such as it is connected using the data-interface with charger baby or other equipment, to charge to reimbursement equipment.In addition, the upper casing The position that body portion 3101 is correspondingly arranged scanner assemblies 331 further includes hinged turnover board, in scanner paperboard, The correspondence jam location indicator of scanner can be opened and handled by opening the turnover board by user.The volume of bottom housing part 3102 It is larger, therefore the remaining components that submit an expense account equipment 300 can be arranged at bottom housing part 3102, for example, by above-mentioned identity-acquiring component 360 are arranged on the display screen peripheral of the top surface of bottom housing part 3102, which further includes below display screen Lower two layers of accommodating space, is respectively used to accommodating Bill box 220 and printer module 370, and the top of bottom housing part 3102 with It can be additionally used in the camera assembly 332 that the first image collection assembly is set between the accommodating space of upper strata.Wherein, printer module is set 370 are spatially also provided with the door with magnetic, when door is opened, can be used printer module 370, during closing, isolation ash Dirt and protection printer module 370.In addition, the side or back of the bottom housing part 3102 are additionally provided with function button and charging At least one of interface, the function button for example including control the first image collection assembly take pictures shoot button, restart Key, button of seeking help etc., and all or part of above-mentioned button can be multiplexed one by key-shaped by setting the difference of compressing time Into the button of seeking help is used for after being pressed, can be by the currently used situation of equipment, such as user's operation picture and operation log It is sent to remote maintenance personnel.

Alternatively, which is provided with radiator structure 3140, radiator fan 3150, power switch 3120 and electricity Source plug 3130.The radiator structure 3140 specifically may include several radiating openings.The housing 3100 further includes back door 3103 With lower back door 3104, radiator structure 3140 may be provided on the upper and lower back door, which can be locking, the setting at back door on this The installation and maintenance to group device such as display screen, scanner assemblies in upper housing portion 3101 can be facilitated, the setting at lower back door can Convenient installation and maintenance to the group device such as processor in bottom housing part 3102.In other embodiments, the power switch 3120 and attaching plug 3130 may be provided in the other positions of housing, be not limited thereto.In addition, may be used also on the housing 3100 If selection is provided with cable interface and main slot, coil holder according to the actual requirements, which is used to connect with wire communication component Connect, for the data transfer between external equipment.In addition, it can will submit an expense account processor and the above-mentioned part or all of equipment The power circuit and its installing plate of component are arranged at the back of the housing, it can be pacified by above-mentioned up/down back door Dress or maintenance.

First image collection assembly 230 includes scanner assemblies 331, for being scanned to obtain electricity to entity document sets Subgraph, and export to processor 210.Wherein, disposably the entity document sets can be inputted to the beam scanner system, the scanning Instrument system voluntarily can be scanned every entity document in the entity document sets, and certainly, individual each input is scanned Can also, occur to avoid the problem of paperboard.The paper inlet of the scanner assemblies 331 may be disposed at the display of upper housing portion 3101 The lower front side of screen.

Specifically, with reference to refering to Fig. 4, which may include scanner 3311,3312 and of the first fixed mechanism Adjustment mechanism 3313.Scanner 3311 is fixed on the first fixed mechanism 3312.First fixed mechanism 3312 may include bottom plate 4a, some fixing pieces (such as screw) 4b and side plate 4c, bottom plate 4a is for carrying scanner 3311, fixing piece 4b and side plate 4c use Scanner 3311 is limited on bottom plate 4a in coordinating.Several tune extended along direction initialization are provided with adjustment mechanism 3313 Whole hole 4d, adjusting hole 4d are used to provide the first fixed mechanism 3312 in length (i.e. the direction initialization) multiple positions of adjusting hole 4d One is selected in putting to be fixed.In the present embodiment, which is the stent that a side section is triangle, in stent Upper surface is provided with the adjusting hole 4d extended in a first direction, in addition, being provided with a second direction in the bottom faces of the stent The adjusting hole 4e of extension, adjusting hole 4e select a progress for providing housing 3100 in the length of adjusting hole 4e in multiple positions It is fixed, thus, can by adjusting housing 3100 fixing piece in the position of adjusting hole 4e, adjustment beam scanner system 331 is with respect to shell The position of body 3100, and realized and fixed using the fixing piece and adjusting hole 4e；Can be by adjusting the in addition solid of the first fixed mechanism Part (not shown) is determined in the position of adjusting hole 4d, the position of the opposite adjustment mechanism 3313 of adjustment scanner 3311, and utilizes this another Outer fixing piece and adjusting hole 4d, which are realized, to be fixed, and is achieved in the adjustment of position of the scanner in equipment is submitted an expense account.Certainly, at other In embodiment, first fixed mechanism 3312 and adjustment mechanism 3313 are not limited to said structure shape.

In addition, first image collection assembly 230 may also include camera assembly 332, for the reality to entity document sets Body document sets carry out Image Acquisition, and export to processor to obtain electronic image.The camera assembly 332 may be provided at lower housing shell Between the display screen and Bill box in portion.With reference to refering to Fig. 5 a-5b, in an application, to reduce between acquisition target and camera Required distance, the camera assembly 332 is set using reflection increase light path principle, and uniform source of light is provided using light guide plate.Tool Body, the camera assembly 332 include camera 3321, light compensating lamp 3322, light guide plate 3323 and speculum 3324.

Wherein, the first front 5a of light guide plate 3323 is used for the entity document for placing the pending electronic image capture, The entity document needs collected one facing to first front 5a.Light compensating lamp 3322 is arranged on the side of the light guide plate 3323 Face, speculum 3324 are arranged on the second front 5b of the front of light guide plate 3323 and first 5a backwards, and non-flat with light guide plate 3323 Row is set, i.e. speculum and 3323 angled setting of light guide plate, the camera assembly 332 can further include rest pad 3326, use The non-parallel setting is carried out in supporting the speculum 3324.Camera 3321 is arranged on the reflection side 5c of speculum 3324, shooting Place plane forms triangle to first 3321 place plane respectively with the light guide plate 3323, speculum 3324.Thus, user will be real Body document is placed on the first front of light guide plate 3323, presses after taking pictures button or selecting Image Acquisition on touching display screen, Light compensating lamp 3322 is opened, and illuminates entity document, the entity that camera 3321 reflects speculum 3324 through light guide plate 3323 Document carries out Image Acquisition, obtains electronic image.The camera assembly 332 may also include can be around the cover board 3325 of axis activity, the lid Plate 3325 is arranged on the top of light guide plate 3323, for when needing to use the camera assembly 332, cover board to be opened around axis activity, And then entity document can be arranged on light guide plate 3323；When the camera assembly 332 need not be used, by cover board around axis activity Close, and then dust can be avoided to fall into light guide plate 3323 and closed protective is carried out to camera assembly 332.In addition, the light compensating lamp 3322 brightness can be manually adjusted by touching display screen, or the current light that processor is voluntarily sensed according to optical sensor Intensity automatically adjusts the brightness of light compensating lamp 3322.

The front side that second image collection assembly 380 is arranged on reimbursement equipment 300 (such as is arranged on the display screen of upper housing portion Top), for gathering the picture (image or video) when user's operation submits an expense account equipment and/or carrying out recognition of face to user.Should Second image collection assembly 380 specifically includes a camera, for the instruction of answer processor, obtains user before equipment is submitted an expense account Part operation or all operating process picture, and can in authentication, or carry out important operation when, as identity Acquisition component carries out face or pupil image collection, so that processor is known according to the face or pupil image feature that collect Not, authentication is realized.Wherein, the face/pupil is known can use existing Classical correlation mode, the second Image Acquisition otherwise Component 380 can be integrated dedicated for performing the processor of the identification method using the identification mould as the second image collection assembly 380 Block, alternatively, the second image collection assembly 380 does not include the identification module, but the processor for being transmitted directly to its connection performs.

Further, which may also include the thumb wheel of the angle for adjusting its camera 381, which can manually adjust, or the instruction adjust automatically of answer processor, for example, processor is in collection face figure During picture, the angle of thumb wheel adjustment camera is controlled according to the situation of current acquired image, the specific camera as described in judging is current Whether the facial image collected meets recognition of face condition, if it is not, the angle of the adjustment camera of thumb wheel 381 is then controlled, so that The image collected after adjustment meets recognition of face condition.

Identity-acquiring component 360 is used for the identity information for obtaining user, and user is carried out with the identity information according to acquisition Authentication.The identity-acquiring component 360 can be in listening state, the behaviour carried out with monitoring users to it after equipment startup Make.Identity-acquiring component 360 includes fingerprint collecting component 361 and card reader assembly 362.Fingerprint collecting component 361 may include to refer to Line collector and mounting blocks.Card reader assembly 362 can be IC card card reader, it may include card-punching system pcb board and installing plate, In one application, which is RFID card reader, it includes control circuit and antenna, and control circuit produces frequency letter Number, and launched by antenna, and when receiving card signal by antenna, judgement processing is carried out to card signal.The fingerprint Acquisition component 361 and card reader assembly 362 can specifically be installed on the upper right side or upper left side of the display screen of bottom housing part.The fingerprint Acquisition component 361 and card reader assembly 362 can be integrated in a position, for example, as shown in Figure 7a, in card reader assembly 362 Card Reader face centre or other positions on the fingerprint collecting component 361 is set, to reduce to the occupancy of position.

In other embodiments, which may also include pupil acquisition component, face acquisition component and electricity Sub- sign board component, the identity-acquiring component 360 can only include the members in above-mentioned five.The pupil acquisition component and people Above-mentioned second image collection assembly of face acquisition component reusable, to collect facial image or pupil image as the body of user Part information.Electronic signature plate component specifically includes pressure sensor, and user signature track and correspondence are obtained by pressure sensor Pressure value, by judge obtain signature data whether with setting signature data match, so as to fulfill authentication.Wherein, should Authentication is logged in available for account, specifically above-mentioned to carry out authentication using subscriber identity information to realize the tool of account login Body mode see the S11-S14 associated descriptions of the second aspect of reimbursement equipment fourth embodiment below.Identity-acquiring component 360 It can integrate and the processor of authentication is carried out using the certification mould as component 360 according to subscriber identity information dedicated for performing Block, alternatively, identity-acquiring component 360 does not include the authentication module, but the processor for being transmitted directly to its connection performs.

Printer module 370 is used for the instruction of answer processor, is used to paste invoice in entity document sets described in printing list Entity document and/or be provided with the entity document of identification information, that is, be used to printing above-mentioned document front cover and/or invoice and paste It is single.After the completion of printing, after the completion of pasting invoice using the entity document and arranging, above-mentioned entity document sets are formed.Knot Conjunction refers to Fig. 6, and in an application, printer module 370 includes printer 371, the second fixed mechanism 372 and sliding track mechanism 373, Printer 371 is fixed on the second fixed mechanism 372, and second fixed mechanism 372 coordinates with the sliding track mechanism 367, with Move along the track of the sliding track mechanism, thus, the printer being fixed on the second fixed mechanism can be moved along track, into And it can release or promote from reimbursement equipment.

Sound output precision 390 is used for the instruction of answer processor, plays voice.Alternatively, the sound output precision 390 Including power amplifier and loudspeaker, power amplifier is used for after the audio signal amplification by processor output output to loudspeaker, loudspeaker into And the audio signal for responding amplification is vibrated, and then produce corresponding sound.

Memory 240 is used for the information that storage device members collect, and in 210 processing procedure of processor Data.Wherein, which includes non-volatile memory portion, and also can volatile memory portion.

Processor 210 is used to handle above-mentioned group of device input information, and sends dependent instruction and control above-mentioned group of device Part carries out corresponding operating.Processor 210 can also be known as CPU (Central Processing Unit, central processing unit). Processor 210 is probably a kind of IC chip, has the disposal ability of signal.Processor 210 can also be general procedure Device, digital signal processor (DSP), application-specific integrated circuit (ASIC), ready-made programmable gate array (FPGA) or other can compile Journey logical device, discrete gate or transistor logic, discrete hardware components.General processor can be microprocessor or The processor can also be any conventional processor etc..In practical application, for ease of the control process to equipment components, place Reason device 210 can be divided into multiple processors such as mainboard (host computer plate), slave computer plate, wherein, mainboard is mainly used for showing touch-control The control of display screen, slave computer plate are used for the control to other group of device, wherein, due to voltage used in mainboard and slave computer plate Difference, therefore conversion circuit is set in mainboard and slave computer communication between plates link, when mainboard is communicated with slave computer plate, local terminal The signal of communication of output is exported to opposite end again after conversion circuit carries out voltage conversion, for example, the signal voltage used in mainboard For 12V, the signal voltage of slave computer plate is 3.3V, therefore slave computer plate output signal passes through conversion circuit by its signal voltage transitions Into after 12V, then export to mainboard, to ensure that mainboard can identify and the signal is responded.

First, processor 210 is used to obtain the electronic image that the first image collection assembly collects, and establishes the electronics Association between image and corresponding electronic documents.Wherein, which can be pre-filled with completing and protected by other equipment In the presence of in the management equipment of reimbursement system, processor 210 is communicated by communication component with management equipment, to utilize the first figure The identification information that entity document sets are scanned as acquisition component finds corresponding electronic documents from management equipment, or utilizes user Account information finds the correspondence electronic documents under the account from management equipment, and electronic image is uploaded in management equipment As the annex of electronic documents, associated foundation is realized；Alternatively, the electronic documents are directly filled in reimbursement equipment, processor The electronic documents information that 210 acquisition users input on touching display screen, to obtain the electronic documents, and electronic image is set It is that the annex of electronic documents is associated with establishing, electronic image and electronic documents are uploaded to management equipment by communication component carries out Preserve, or will directly save it in local, and will preserved by its wired data interface (such as USB interface) whenever necessary Data are transferred to other equipment.

Secondly, processor 210 is additionally operable to obtain the information of other input modules input and carries out corresponding operating.Such as obtain The multimedia file (image or video) of second image collection assembly collection, and is preserved, and can by communication component by its The management equipment of reimbursement system is uploaded to, or corresponding operating is carried out according to the multimedia file of collection；In another example obtain touch-control The user's operation information that display screen detects, and carry out corresponding operating；In another example obtain the user that identity-acquiring component collects Identity information, extracts characteristic information from subscriber identity information, and is matched according to characteristic information with default characteristic information, from And verify the user's identity.

Furthermore processor is additionally operable to control each functional unit to perform operation.For example, response user inputs in touching display screen Print command, control printer module 370 print entity document；Control sound output precision speech play corresponding information.

Alternatively, reimbursement equipment may also include multigroup LED light group, for indicating working status or the illumination of associated component. Such as including being controlled by three groups of LED light groups of processor, one of which is installed on scanner assemblies periphery, for prompting scanner Working status below, another group is installed on Bill box periphery, for prompting currently deliver entity document, remaining one group of installation In printer module periphery, for prompting the working status of printer.In addition, the reimbursement equipment may also include and be arranged on its side Document frame, the document frame be used to placing be not used by or discard entity document (invoice as do not pasted invoice paste it is single, Document front cover etc.).

Submit an expense account the 3rd embodiment of equipment：

Refer to Fig. 7 a-7b, Fig. 7 a are the structure diagrams that the application submits an expense account the first visual angle of equipment 3rd embodiment, Fig. 7 b It is the part-structure schematic diagram that the application submits an expense account the second visual angle of equipment 3rd embodiment.In the present embodiment, reimbursement equipment 700 is same Each group device including equipment described in second embodiment, and with equipment described in second embodiment difference lies in：

The quantity of touching display screen 340 is one.

Housing 3100 further includes backboard 7106, backboard 7106 in addition to including upper housing portion 3101 and bottom housing part 3102 It is divided into region 7a, middle region 7b and lower region 7c.The housing section 3101 is provided with the upper region 7a of backboard, touch-control is shown Screen 340 is arranged on upper housing portion 3101, and its angle between vertical direction can be set below 45 degree.The middle area of backboard Domain 7b is provided with identity-acquiring component 360, specific such as integrated fingerprint collecting component 361 and card reader assembly in one position 362.The lower region 7c of backboard is provided with the bottom housing part 3102.Bottom housing part 3102 is provided with the Bill box 220.Moreover, The bottom of the upper housing portion 3101 and the side of bottom housing part 3102 can be provided with function button, data-interface according to the actual requirements With at least one of charging interface.In addition, above-mentioned group of device may also be arranged on bottom and the bottom housing part of upper housing portion 3101 3102 side.For example, as shown in Figure 7b, the camera assembly that 390 and first image collection assembly 230 of sound output precision includes 332 are arranged at the bottom of upper housing portion 3101；It is arranged on for controlling camera assembly 332 to perform the shoot button 7180 taken pictures Bottom housing part 3102.

In the present embodiment, camera assembly 332 includes camera 7321 and light compensating lamp 7322.Reimbursement equipment 700, which further includes, to be set Put the articles holding table 7190 at the top of bottom housing part 3102, articles holding table 7190 is oppositely arranged with camera assembly 732, and between the two away from From more than setpoint distance value, to guarantee to carry out complete Image Acquisition to the entity document on articles holding table 7190.Articles holding table The 7190 entity document for placing the pending electronic image capture.Thus, camera 7321 can be used to clap from top to bottom Take the photograph the entity document being placed on articles holding table 7190, when user press take pictures button or touching display screen selection take pictures when, mend Light lamp is opened, and illuminates the entity document placed on articles holding table 7190, and camera is opened, and carries out image acquisition.Wherein, the light filling Lamp 7322 similarly can be adjusted manually or automatically in the light compensating lamp 3322 of upper embodiment, its light intensity, and therefore not to repeat here.

Alternatively, Magnetic paperweight or viscous silica gel are provided with articles holding table 7190, for fixing the reality on articles holding table 7190 Body document, so as to be maintained at the planarization of entity document in image acquisition process.Wherein, the viscous silica gel is concretely sticky PU/PVC/ silica-gel antiskid pads.

It is understood that in another embodiment, the camera assembly of the reimbursement equipment of shell structure described in the present embodiment 332 also can be as shown in figure 5, the camera assembly 332 can be arranged on the optional position of bottom housing part according to the actual requirements.

In the present embodiment, the door 321 of the having electronic lock 3211 of Bill box 220 may be provided at the either side of bottom housing part (left surface or right flank).Remaining group device included by the present embodiment reimbursement equipment, specific descriptions, which please refer to Fig.3, shows embodiment In explanation.

It is understood that in above-mentioned Fig. 3 and embodiment illustrated in fig. 7, the bottom for submitting an expense account the housing 3100 of equipment may be used also Adjustable for height support feet is provided with, and the support feet is provided with mounting hole, and screw can be coordinated to be fixed on ground by equipment is submitted an expense account, Prevent from moving away from designated position.In addition, the reimbursement equipment can use split to design or be combined into vertical all-in-one machine, it is various to facilitate Installation and deployment under environment.

In addition, the reimbursement equipment of above-described embodiment can also be not provided with above-mentioned all groups of devices, can select according to the actual requirements Above-mentioned members are combined setting, moreover, can also set according to the actual requirements any other in addition to above-mentioned group of device Component.Above-mentioned shell structure be also only it is exemplary provide two application structures, in different embodiments, can be according to demand by housing Different structure is arranged to, and above-mentioned group of device may be provided on the optional position of housing.

The application also provides following reimbursement equipment and its processing method embodiment, and following reimbursement equipment are specially as real above Apply reimbursement equipment (that is, following all or parts for submitting an expense account the reimbursement equipment that equipment may include described in above example described in example Component), therefore for the part that has illustrated of above example reimbursement equipment, do not describe excessively then in the following embodiments, Can be by refering to the explanation implemented above.

Submit an expense account the fourth embodiment of equipment：

In the fourth embodiment, reimbursement equipment includes Bill box, processor and the image input group being connected with processor Part, memory and communication component.

Bill box is used to collect the entity document sets.

Image input component is used to carry out Image Acquisition to the entity document sets, obtains electronic image.Wherein, the reality Body document sets include at least one entity document for being adhesive with invoice, specifically see related description above.

Wherein, Bill box, image input component and communication component correspond to above first into 3rd embodiment respectively Bill box, the first image collection assembly and communication component.It is understood that in other embodiments, reimbursement equipment may not be used yet Including communication component.For example, associated electronic documents and electronic image can be stored in local by reimbursement equipment, pickup people takes reality away During body document to, the electronic documents of preservation and electronic image are uniformly copied to next purpose of entity document by data-interface Ground, namely the electronic information preserved are transmitted together with entity document.

Memory is treated for storing computer program, the information that environment division component collects and processor Data in journey.Wherein, which includes non-volatile memory portion, and also can volatile memory portion.

Computer program in processor run memory, for passing through input module automatically or receiving user During the instruction of (such as touching display screen or respective keys) input, by the electronic image that image input component collects and corresponding electricity Sub- document establishes association；And when determining that the entity document sets need to be delivered, prompt user that entity document sets are delivered to bill In case.After above-mentioned association is established, processor can also be used to control communication component to submit comprising having established to the management equipment The reimbursement request of the information (such as electronic documents and its annex, or the identification code of electronic documents) of associated electronic documents, so that Management equipment submits request to start reimbursement operation according to described, i.e., the reimbursements of the electronic documents is asked to be forwarded to pair by management equipment The financial audit equipment answered, to notify financial staff to audit and submit an expense account the electronic documents；Processor can also be used to control Communication component processed establishes associated electronic documents and the electronic image is sent directly to the examination ＆ verification equipment of reimbursement system by described, To be supplied to auditor to be audited, and can be by submitting the electronic documents again after this examination ＆ verification.

Wherein, foundation association is specially but is not limited to electronic image preserving the annex as corresponding electronic documents.Example Such as, the association request comprising electronic image and electronic documents information is uploaded to management equipment by processor control communication component, with The electronic image is preserved as the electronic documents information and corresponds to the annex of electronic documents by request management equipment, so as to establish electricity Associating between subgraph and electronic documents.Wherein, the electronic documents information which includes can be the electronic documents Identification code or electronic documents in all the elements, specifically, if management equipment is stored with the electronic documents, only need to include mark Code, management equipment finds corresponding electronic documents after association request is received according to the identification code, and electronic image is protected Deposit the annex as the electronic documents；If do not stored in management equipment the electronic documents (as reimbursement equipment fill in electronic documents and The situation of the electronic documents is not uploaded), then all the elements in electronic documents should be included, management equipment is receiving association request Electronic documents are generated according to the document content afterwards, and annex of the electronic image as the electronic documents, by the electronic documents and Its annex is stored in the account that reimbursement equipment logs in.

Thus, reimbursement equipment is provided with image input component and Bill box, by using image collection assembly to entity list Image Acquisition is carried out according to collection, and the electronic image of entity document is associated with corresponding electronic documents, realizes entity document The electronic disposal of collection, and then submitted an expense account available for electronics, but also entity document is collected using the Bill box, therefore energy Enough realize electronic disposal and collection of the one-stop completion to entity document, improve reimbursement efficiency.

In the present embodiment, the determination mode for establishing associated electronic documents with electronic image has a variety of, is set forth below three Acquisition pattern：

First, corresponding electronic documents are obtained using the identification information of entity document.

Equipment is submitted an expense account in addition to above-mentioned five group devices including the present embodiment, further includes the mark input group being connected with processor Part.Identifying input module can be (i.e. defeated with above-mentioned image for the first image collection assembly in above first to 3rd embodiment It is same component to enter component) or touching display screen.

Mark input module is used for the identification information for obtaining entity document sets.Wherein, the identification information of entity document sets with The entity document sets correspond to default electronic documents and associate in advance, as user fills the entity document in other equipment Corresponding electronic documents, and associate with the identification information of an existing entity document or generate a document mark for the electronic documents Know information, and be printed upon on an entity document, electronic documents and its associated identification information are stored in reimbursement equipment or report In the management equipment of pin system.Therefore after user is pasted using associated entity document completion invoice, it can be believed by the mark Breath finds the corresponding electronic documents of preservation, and completes corresponding electronics reimbursement operation.

Specifically, when it is above-mentioned first image collection assembly to identify input module, mark input module collection is comprising described The identification image of the identification information of entity document sets；Processor is additionally operable to that the identification image is identified, and obtains the mark Know the identification information of the entity document sets in image.Certainly, which can also integrate by dedicated for image The processor of identification, at this time, above-mentioned image recognition are also performed with obtaining identification information by mark input module.When mark input group When part is above-mentioned touching display screen；Mark input module directly acquires the entity document that user inputs in its human-computer interaction interface The identification information of collection.

After performing mark input module and identification information is acquired, processor is believed using the mark of the entity document sets Breath, from the electronic documents associated with identification information to prestore or control communication component is locally searched by the mark of entity document sets Information is sent to management equipment, obtains corresponding electronic documents with inquiry, and the electronic bill found and electronic image are built Vertical association.If find multiple electronic documents, it is determined that the identification information current invalid associates, and provides the plurality of electronic documents Selected to user, and the electronic documents of user's selection are established with identification information and electronic image respectively and are associated；If not finding, Then user is prompted to carry out account login, controlling communication component to send login to management equipment according to identity information input by user please Ask, and after management equipment is verified subscriber identity information, the user of management equipment feedback is received by communication component Electronic documents under login account, and then according to user instruction from the electronic documents that this is received or voluntarily identify to select Electronic documents, and the electronic documents of selection are associated with identification information and electronic image respectively.

In this application, the association between electronic bill and identification information is established, you can find pair using identification information Electronic bill is answered, establishes the association of electronic bill and electronic image, you can the electronic image is obtained in the information of electronic bill.

Further, can be after identification information be obtained to ensure the accuracy of processor lookup, processor first checks described Identification information whether validity, such as the whether non-prescribed form of form of identification information is judged, if so, then performing above-mentioned electronics The lookup of document, otherwise prompts the identification information invalid, and can find electronic documents at that time not according to identification information as above-mentioned, Prompt user to carry out account to log in select electronic bill to carry out respective associated from user account, or prompting user sweeps again Retouch.

In the first aspect, user directly can obtain electronic documents using the identification information of entity document sets, and then realize The association of electronic image, carries out the operation bidirectionals such as login system without user, is convenient for users to operate.

2nd, electronic documents are obtained from user account.

Equipment is submitted an expense account in addition to above-mentioned five group devices including the present embodiment, further includes the mark input group being connected with processor Part and identity input module.

Identity input module is used for the identity information for obtaining user, specifically can be as described in above-mentioned first to 3rd embodiment Identity-acquiring component either touching display screen or as following 9th embodiments identity authorization system in, to obtain user Fingerprint characteristic, pupil feature, face characteristic, card information, signature data, by human-computer interaction interface input user account and Password etc..

After identity input module obtains identity information, processor is additionally operable to inquire about to obtain and the use from Local or Remote The matched at least electronic documents of identity information at family, electronic documents are selected from the obtained electronic documents of inquiry.For example, control Communication component processed is logged in management equipment to be matched to obtain account with the identity information, and inquiry obtains treating in the account of the login In the electronic documents of processing, and according to user instruction or voluntarily therefrom select electronic documents.Specifically, can be by advance by identity The account number cipher of information and system login is bound to be directly realized by quick registration by identity information, without inputting account number cipher, And then inquire about the electronic documents in account.For example, included by login account with inquiring about electronic documents step：

S11, judge whether identity information input by user is account to be logged in and password；If it is, perform S12； If not account and password, it is, for example, the characteristic informations such as card information, fingerprint, pupil, signature, then performs S13.

S12, using account and password ask login account to management equipment, and inquires about under the user account logged in Electronic documents.

For example, processor sends the logging request comprising account and password by communication component to management equipment, with request Management equipment verifies user account to allow login user account according to the logging request, and the management equipment is verifying the account Number and password it is correct after allow submit an expense account equipment log in the account.After logon account, processor voluntarily or is receiving user During input instruction, communication component Access Management Access equipment is controlled to inquire about to obtain the pending electronic documents in user account；

S13, judge the local account and password whether stored with identity information binding；If so, then obtain its binding Account and password, and above-mentioned S12 is performed, otherwise perform S14.

S14, inquire about concerned account numbers and password to management equipment using identity information and complete account login, and is stepped in account Inquiry obtains the electronic documents under user account after record.

For example, processor control communication component sends the logging request of its identity information to management equipment, to ask to manage Equipment performs：Account and password with identity letter binding whether there is according to logging request inquiry, and it is sharp in the presence of With the account and password authentification user account of binding with the login of user account, and verifying that the account and password correctly permit afterwards Perhaps reimbursement equipment logs in the account.After logon account, processor control communication component Access Management Access equipment is used with inquiring about Pending electronic documents in the account of family.If management equipment does not inquire about to obtain the account and password of its binding, feedback is stepped on Record failure information.

Mark input module is used for the identification information for obtaining entity document sets as described in relation to the first aspect.But in second aspect In, the identification information of entity document sets does not associate in advance with electronic documents, therefore obtains the identification information and be not intended to obtain electronics Document, but for both to be realized association.Therefore in second aspect, after processor obtains corresponding electronic documents, it is additionally operable to The electronic documents of selection are established with the identification information and are associated.For example, processor by communication component will include identification information and The association request of electronic documents information is sent to management equipment, so that management equipment builds the identification information with corresponding electronic documents Vertical unique mapping.

3rd, electronic documents are obtained using the input module for submitting an expense account equipment.

Equipment is submitted an expense account in addition to above-mentioned five group devices including the present embodiment, further includes the document input group being connected with processor Part and identity input module.

Identity input module is used for the identity information for obtaining user.Processor is used to be stepped on according to the identity information of the user Picture recording answers account.Wherein, the identity input module, its identity information obtained and processor perform the mode that account logs in and have Body refers to the associated description of second aspect.

Document input module is used for the information for obtaining electronic documents input by user, specifically can be such as above-mentioned first to the 3rd in fact The touching display screen described in example is applied, to obtain the electronics such as reimbursement type, reimbursed sum that user filled in by human-computer interaction interface Document information.

Processor is additionally operable to when detecting that user completes input electronic documents information using document input module, by the electricity The electronic documents of sub- document information composition are associated with the account that the user logs in.Association is, for example, that document is inputted group herein The electronic documents information control communication component of part input is sent to management equipment so that management equipment according to electronic documents information and Corresponding format regulation generates an electronic documents and the electronic documents is stored in user account；Or processor is according to electronics list It is believed that breath and corresponding format provide to generate an electronic documents and control communication component to send the electronic documents of generation to management to set It is standby, so that the electronic documents are stored in user account by management equipment.In addition, processor also can be by the electronic documents information group Into electronic documents be stored in local.

Further, in this third aspect, also entity document is obtained using image input component or document input module The identification information of collection, wherein, the mode of the acquisition identification information refers to the description of first aspect.And then processor be additionally operable to by The identification information of the entity document sets of acquisition and corresponding electronic documents, which are established, to be associated, this is established associated mode and specifically see the The associated description of two aspects.

Submit an expense account the 5th embodiment of equipment：

In the present embodiment, reimbursement equipment includes Bill box, processor and the scanning driving device being connected with processor, deposits Reservoir and communication component.The structure of the reimbursement equipment of the reimbursement equipment and fourth embodiment is essentially identical, and difference lies in this reality for it Apply example and Image Acquisition is carried out as the image input component of fourth embodiment using scanning driving device.

Specifically, which is used to drive scanner to carry out Image Acquisition to entity document sets, obtains electronics Image.Wherein, scanner can be similarly disposed in the reimbursement equipment and is connected with scanning driving device；Or scanner is not set Put in equipment is submitted an expense account, but pass through relevant connection interface and the wired or wireless connection of scanning driving device as external module. The scanning driving device and scanner form above-mentioned first image collection assembly, and when scanner is arranged on the reimbursement equipment, The scanning driving device and scanner can be arranged on report such as the frame mode of the scanner assemblies in above-mentioned second embodiment Sell in equipment.

Scanning driving device can be additionally used in the identification image for driving identification information of the scanner collection comprising entity document sets； Processor is additionally operable to that the identification image is identified to obtain in the mark letter of the entity document sets in the identification image Breath, and establish associating between the identification information and the electronic documents.The specific description that see fourth embodiment.

Submit an expense account the sixth embodiment of equipment：

In the present embodiment, reimbursement equipment includes Bill box, processor and the first Image Acquisition group being connected with processor Part and the second image collection assembly, memory and communication component.First image collection assembly of the reimbursement equipment is the 4th real The image input component of example or the scanning driving device of the 5th embodiment are applied, therefore the reimbursement for being different from the 4th or the 5th embodiment is set Standby, the reimbursement equipment of the present embodiment is included outside device structure and the function of the 4th or the 5th embodiment, is further included the second image and is adopted Collect component.

Second image collection assembly is arranged at the front side of the reimbursement equipment, and the instruction for responding the processor carries out Work.Specifically, second image collection assembly specifically can such as first to the second image collection assembly described in 3rd embodiment, Specifically it see associated description above.

For example, the second image collection assembly can be specifically used for following at least one aspect：

The picture that equipment is submitted an expense account described in user's operation is gathered in the reimbursement environment division or all operations, and will collection To picture export to processor or be stored directly in it is described reimbursement equipment memory in；

Gather the facial image of user；Processor is additionally operable to obtain the face figure that the second image collection assembly collects Picture, and facial image is identified to obtain face characteristic, and login and the matched account of the face characteristic, wherein login side Formula see the second aspect associated description of fourth embodiment；

When reimbursement equipment includes above-mentioned identity input module；Second image collection assembly is used for defeated using identity in user During entering component progress account login, the facial image of user is gathered, the facial image is identified to obtain face Feature, and the account that the face characteristic is logged in the user is associated；The association is, for example, to preserve face characteristic And be tied in the user's account information being locally stored, and/or face characteristic is sent to management equipment by communication component, To bind and be saved in the user's account information of management equipment storage.

The present embodiment is also monitored user's operation using the second image collection assembly, and user can be avoided to operate Journey malfunctions, and improves the reliability that reimbursement equipment is used for self-service reimbursement process.

Submit an expense account the 7th embodiment of equipment：

In the present embodiment, reimbursement equipment includes Bill box, processor and the first Image Acquisition group being connected with processor Part and printing driving device, memory and communication component.First image collection assembly of the reimbursement equipment is fourth embodiment Image input component or the 5th embodiment scanning driving device again or sixth embodiment the first image collection assembly, with Invoice pasted after invoice pastes list in user, image is carried out to the entity document sets comprising at least one entity document and is adopted Collection, therefore the reimbursement equipment of the 4th to the 6th any embodiment is different from, the reimbursement equipment of the present embodiment can include the 4th to the 6th Outside the device structure and function of any embodiment, printing driving device is further included.

Specifically, driving device is printed to be used to drive printer to print entity document, wherein, the entity document bag of the printing Include following at least one：Invoice for pasting invoice pastes list, is provided with the mark document of identification information.Wherein, printer It can be similarly disposed in the reimbursement equipment and be connected with printing driving device；Or printer is not arranged in reimbursement equipment, and It is to pass through relevant connection interface and the printing wired or wireless connection of driving device as external module.The printing driving device and beat Print machine, which coordinates, realizes that document prints.And when printer setup is in the reimbursement equipment, it can will print driving device and printer can Frame mode such as the printer module in above-mentioned second embodiment is arranged in reimbursement equipment.

In the present embodiment, also using printing of the driving device realization to entity document is printed, user can voluntarily print entity Document matches somebody with somebody the entity document sets being combined into for reimbursement, the reimbursement operation of great convenience user with invoice.

Submit an expense account the 8th embodiment of equipment：

Referring to Fig. 8, Fig. 8 is the structure diagram that the application submits an expense account the 8th embodiment of equipment.In the present embodiment, reimbursement is set Standby 800 include Bill box 810, processor 820 and the first image collection assembly 830 being connected with processor 820 and seek help by Key 812, memory 840 and communication component 850.First image collection assembly 830 of the reimbursement equipment 800 is fourth embodiment Image input component or the scanning driving device of the 5th embodiment or the first image of the 6th or the 7th embodiment adopt Collect component, therefore be different from the reimbursement equipment of the 4th to the 7th any embodiment, the reimbursement equipment 800 of the present embodiment can include the 4th To outside the device structure of the 7th any embodiment and function, button 812 of seeking help is further included.

When processor 820 is additionally operable to detect the first trigger signal of button 812 of seeking help, the operation shape of active user is obtained Condition；Control communication component 850 sends operating conditions to remote equipment (setting of logging in of such as management equipment or other maintenance personals It is standby), with notify remote equipment according to the operating conditions formed counte-rplan (such as from history counte-rplan selection produce with The matched counte-rplan of the operating conditions, and reimbursement equipment is sent to, so that reimbursement device prompts are to user, or notice specialty Personnel go to maintenance).Further, processor 820 can also be used to obtain the counte-rplan that communication component 850 receives, and root Handled according to the counte-rplan.

Wherein, the operating conditions of the active user include following at least one：Utilize the camera of the reimbursement equipment The image of obtained active user, the current screen picture of the reimbursement equipment, user are shot to the behaviour for submitting an expense account equipment Make the voice messaging of daily record and the user collected using microphone.

Specifically, button 812 of seeking help may be provided on the optional position of the reimbursement equipment, such as be arranged on second or the 3rd in fact Apply the side or bottom of upper housing portion in example, or the top or side of bottom housing part.Button 812 of seeking help may be configured as without The elastic button of lock.

Button 812 of seeking help can be multiplexed according to the length of compressing time seeks help or other functions as above-mentioned.For example, processing Device 820 restarts reimbursement equipment when detecting the second trigger signal of button 812 of seeking help.Specifically, first trigger signal Exceed setting time with one of them of second trigger signal for pressing button 812 of seeking help, another be pressing seek help by Key 812 is less than the setting time.

Alternatively, the above-mentioned help function of the button 812 of seeking help may be set to reimbursement equipment and carry out the above-mentioned 4th to the Be active in part or all of step described in seven any embodiments, in addition step then in a dormant state, example Such as its help function is just activated during document Image Acquisition, image and electronic documents establish management and delivery entity document. Wherein, when the help function is active, processor 820 monitors whether button 811 of seeking help produces the first trigger signal, When seeking help kinetic energy in a dormant state, processor 820 stops whether monitoring button 811 of seeking help produces the first trigger signal.

In the present embodiment, reimbursement equipment sets special button of seeking help, and so that user is using whenever necessary, submits an expense account equipment Detect button of seeking help seek help trigger signal when, determine that user needs to seek help, and automatically by operation of the user to equipment Situation is sent to remote equipment, so that remote equipment provides counte-rplan, therefore realizes remote help, there is provided the intelligence reply of equipment Ability, great convenience user's operation and the reliability for improving reimbursement flow.And directly asked by operating button realization of seeking help Help, improve operation ease and user experience, realize the instant triggering under any operation interface, and human-computer interaction need not be taken Interface, minimizes in human-computer interaction interface.

It is understood that in other embodiments, reimbursement equipment may also set up other interfaces of seeking help, to be provided in user Input instruction of seeking help.The application is not construed as limiting.

Submit an expense account the 9th embodiment of equipment：

In the present embodiment, reimbursement equipment includes Bill box, first processor and the first figure being connected with first processor As acquisition component and identity authorization system, memory and communication component.The first processor of the reimbursement equipment is above-mentioned implementation Processor in example.First image collection assembly of the reimbursement equipment is the image input component or the 5th of fourth embodiment First image collection assembly of the scanning driving device of embodiment or the 6th to the 8th any embodiment, therefore it is different from The reimbursement equipment of four to the 8th any embodiments, the reimbursement equipment of the present embodiment can include setting for the 4th to the 8th any embodiment Outside standby structure and function, identity authorization system is further included.Wherein, identity authorization system specifically includes second processor and with Physical characteristics collecting component, the behavioural characteristic acquisition component of two processors connection.

Physical characteristics collecting component is used for the biological information for gathering user.The biological information include fingerprint, At least one of vocal print, palm shape and iris feature.Accordingly, physical characteristics collecting component may include described in preceding embodiment Fingerprint collecting component, the second image collection assembly (being used to gather iris), and may also include vocal print acquisition component, palm shape collection Component etc..

Behavioural characteristic acquisition component is used for the behavior characteristic information for gathering user.The behavior characteristic information include signature, Voice, walk at least one of appearance.Accordingly, behavioural characteristic acquisition component may include the electronic signature plate described in preceding embodiment Component, the second image collection assembly (be used for gather user walk appearance), and may also include voice input component.Above-mentioned biology is special Sign acquisition component and behavioural characteristic acquisition component can be arranged on the optional position of reimbursement equipment according to demand.

Second processor is used to obtain use using at least one of physical characteristics collecting component, behavioural characteristic acquisition component The characteristic information at family, and the identity of user is verified using the characteristic information of the user.Wherein, second processor performs The characteristic information using the user, which to the identity of user verify, specifically may include：Compare the feature letter of the user Cease and matched with the identity characteristic information to prestore, if matching, it is determined that be verified., can to rise to the reliability of certification Storage is encrypted in the identity characteristic information to prestore.Such as if identity authorization system is provided with memory, the body that will prestore There are in the encrypted memory in the identity authorization system for part characteristic information；In another example the if above-mentioned storage of reimbursement equipment Device includes encrypted memory portion, and the identity characteristic information to prestore is existed to the encrypted memory portion of reimbursement equipment Point.

Specifically, second processor can be used at least one of following three aspect：

1) identity authorization system is special by the biology of the account of user and password in different disposal item and the user in advance Sign or behavioural characteristic are associated.For second processor when processing item needs password authentification, execution is described to utilize the user Characteristic information the identity of user is verified, and when being verified, obtain with it is described handle item it is associated prestore it is close Code information, and complete the password authentification to the processing item using the encrypted message obtained；For example, the processing item is system (account that reimbursement system is logged in such as previous embodiment) is logged in, specifically can refer to the fourth embodiment second of above-mentioned reimbursement equipment The account login mode that aspect S11-S14 is referred to.So that the processing safer and more efficient execution of item.

2) identity authorization system is in advance by the biological characteristic or behavior of user identity and the user in different disposal item Feature is associated.Second processor performs the feature using the user and believes when processing item needs authentication Cease and matching verification is carried out to the identity of user, and when being verified, continue to execute the processing item, otherwise stop performing institute State processing item.

3) the behavioural characteristic acquisition component includes electronic signature version component, important journey of the second processor in processing item When degree meets sets requirement, user is prompted to carry out signature operation, and obtain what user signed by the electronic signature version component Track and pressure information, the track that the user of the acquisition is signed and pressure information are established with the processing item and associated, and Preserve the track and pressure information.

It is understood that above-mentioned first processor can be integrated in the second processor in identity authorization system it is same In circuit or it is two different circuits.

Moreover, the identity authorization system may also set up in except it is foregoing reimbursement equipment in addition to arbitrary equipment, for Family identity is verified.Alternatively, as autonomous device, data connection is established with any other equipment for the identity authorization system, with There is provided for any other equipment and user identity is verified.

In the present embodiment, identity authorization system integrated bio collection apparatus component and behavioural characteristic acquisition component, therefore can lead to Cross user biological feature or behavior characteristic information verify user identity, without account number cipher, improve the experience of user, And reduce the possibility that password is stolen.

Submit an expense account the tenth embodiment of equipment：

Based on the reimbursement equipment described in above-mentioned 4th to the 9th embodiment, on processor, prompting user delivers entity document Concrete mode to Bill box can use at least one of following two aspects：

1) door of Bill box is provided with electronic lock.

Entity document sets are delivered to Bill box by the processor execution prompting user to be included：Control the electricity of bill chamber door Son lock is opened, and after the entity document sets are delivered in Bill box by detection user, controls the electronics of the bill chamber door Lock is closed.Alternatively, Bill box can also be provided with inductive component, and processor is by judging that inductive component is not detectd within a certain period of time When measuring documentary input, door is automatically closed.

Specifically, on processor detection user whether the mode being delivered to entity document sets in Bill box can be as follows At least one of three aspects：

A, reimbursement equipment further includes the second image collection assembly described in the 1st to the 3rd embodiment, exists for gathering user Submit an expense account the image during operation in equipment.

The image that processor collects the second image collection assembly is identified, such as by judging the user in image Action or the limbs of user whether have been moved off Bill box etc., to judge whether user completes to deliver, if so, then controlling ticket Closed according to the electronic lock of chamber door.

B, the bottom of Bill box is provided with gravity sensor.

Whether the weight that processor detection gravity sensor monitors occurs the change more than setting weight value, if so, then Determine that user has completed to deliver, and control the electronic lock of the bill chamber door to close.Since each entity document is respectively provided with necessarily Weight, therefore whether can be changed by judging the weight of the entity document in Bill box, to determine whether to have completed to deliver, and And using setting weight value as criterion, avoid judging by accident.Wherein, processor can deliver the weight of entity document every time according to history Situation of change is measured to adjust the setting weight value.

C, range sensor is provided with the top of Bill box.

It is big whether processor detecting distance Sensor monitoring occurs to the distance between entity document in the top and case In the change of the first setpoint distance value, if, it is determined that user has completed to deliver, and controls the electronic lock of bill chamber door to close. Since entity document has certain thickness, therefore can be by judging whether the entity document in Bill box and the distance on case top become Change to determine whether to have completed to deliver, and using the first setpoint distance value as criterion, avoid judging by accident.Wherein, processor The distance change situation of entity document can be delivered every time according to history to adjust the first setpoint distance value.

In addition, whether processor can also full come document in detection case using the range sensor.Specifically, processor is also For judging that range sensor monitors whether the distance between entity document is less than the second setpoint distance value in top and case, if It is, it is determined that document is full in case, and will submit an expense account the identification information packing generation prompt message of equipment, and by the prompt message Report in the reimbursement system and (be such as sent to management equipment or examination ＆ verification equipment), reimbursement system relevant device receives prompting Know that the Bill box for the reimbursement equipment that the identification information represents is full after information, thus the equipment arranges people set in advance automatically Member's pickup, or notify equipment user to arrange personnel's pickup., can be by as described in above example when pickup people goes to pickup Identity-acquiring component inputs its identity information to carry out pickup.When identity-acquiring component detection to user inputs identity information, The identity information is exported to processor, processor is additionally operable to the pickup that will be prestored in identity information input by user and memory Whether people's identity information is matched, or to the identity information of the input is inquired about to reimbursement system relevant device be immediately setting Pickup people's information, when it is pickup people's identity information to verify the identity information, opens the door of the Bill box.Thus, pickup People can realize extraction entity document sets, and be delivered to required location, such as at auditor.

2) it is provided with delivery port on the door of Bill box.

Reimbursement equipment further includes above-mentioned sound output precision.Processor performs the prompting user by entity document sets Being delivered to the Bill box of the reimbursement equipment includes：The sound output precision voice prompt user is controlled by the entity list Delivered according to collection from the delivery port into the Bill box.Certainly, reimbursement equipment is such as provided with above-mentioned LED light group, and processor is also The work of LED light group can be controlled to prompt user to deliver the entity document sets into the Bill box from the delivery port In.

It is understood that processor can carry out above-mentioned prompting use after the association of electronic documents and electronic image is completed Family is delivered, or after the delivery instruction that user is inputted by input modules such as such as touching display screens is received, then carry out Above-mentioned prompting.Certainly, which also must not deliver, therefore processor can detect whether the electronic documents provide to need to throw Entity document sets are passed, if so, then carrying out above-mentioned prompting, are not otherwise prompted.

Submit an expense account the 11st embodiment of equipment：

Based on the reimbursement equipment described in above-mentioned 4th to the tenth embodiment, processor can also to the electronic image that collects into Row identifying processing.

Specifically, after above-mentioned electronic image is collected, processor is additionally operable to electronic image before being associated Examination ＆ verification is identified.Specifically such as, processor carries out the words direction in the electronic image that collects image rotation, correction, Adjusting the words direction of the electronic image to prescribed direction, and the electronic chart is identified using such as OCR identification technologies As in invoice information (such as invoice type, invoice number, invoice codes), and inquire about the invoice information whether with it is default Reimbursement rule match was employed；As mismatched or being previously used, then can accordingly be prompted on touching display screen；If Match somebody with somebody or have not been used, then the invention true and false can be verified using the invoice information recognized by tax interface, in the definite electricity After invoice authenticity in subgraph, then perform the electricity for collecting the electronic documents and described image input module Subgraph establishes association.

In addition, the reimbursement equipment in above-described embodiment may also include as described in above example be connected with processor carry For the touch display screen of human-computer interaction interface.What the above-mentioned steps that processor performs can be inputted by user by touching display screen Command adapted thereto triggering.For example, processor is built when receiving the association request that user is inputted by the human-computer interaction interface Vertical associating between electronic documents and electronic image；In another example processor is receiving what user was inputted by human-computer interaction interface During delivery request, prompt user that entity document sets are delivered in Bill box.It is appreciated that upper, the processing in above-described embodiment Device includes multiple or is integrated into one.When processor is multiple, the plurality of processor division of labor performs the work(of above-mentioned processor Energy.

Submit an expense account one embodiment of remote help method of equipment：

Referring to Fig. 9, Fig. 9 is the flow diagram for one embodiment of remote help method that the application submits an expense account equipment.This reality A method is applied to be performed by the processor of the reimbursement equipment in above-described embodiment, including：

S101：When detecting the first trigger signal of the button of seeking help of reimbursement equipment, the operating conditions of active user are obtained.

S102：The operating conditions are sent to remote equipment, to notify the remote equipment according to the operating conditions Form counte-rplan.

Wherein, the operating conditions of the active user may include following at least one：Utilize the shooting of the reimbursement equipment The image for the active user that head shooting obtains, the current screen picture of the reimbursement equipment, user are to the reimbursement equipment Operation log and the voice messaging of the user collected using microphone.

Alternatively, the method further includes：The counte-rplan that the remote equipment is sent are received, and other side is answered according to described Case is handled.

Alternatively, the method further includes：When detecting the second trigger signal of the button of seeking help, the report is restarted Sell equipment.Wherein, one of them of first trigger signal and second trigger signal can be pressing described in seek help by Key exceedes setting time, another can be less than the setting time for button of seeking help described in pressing.

Alternatively, the method further includes：Image Acquisition is carried out to entity document sets, obtains electronic image, the entity Document sets include at least one entity document for being adhesive with invoice；The electronic image is established with corresponding electronic documents and is associated； When determining that the entity document sets need to be delivered, prompt user that the entity document sets are delivered to the bill of the reimbursement equipment In case；Wherein, whether button of seeking help in above-mentioned steps implementation procedure described in detection produces first trigger signal, otherwise not Carry out above-mentioned detection.

Specifically, the step of the present embodiment corresponds respectively to phase of the processor of above-described embodiment reimbursement equipment for execution Step is closed, therefore please specifically participates in the description of above-mentioned reimbursement apparatus embodiments.In addition, this method may also include above-mentioned reimbursement equipment Other steps performed by processor.

The application also provides a kind of processing unit, for running computer program to perform corresponding steps, or including point Multiple program modules of each step of above-mentioned processing method are not corresponded to.For example, the processing unit is above-mentioned reimbursement apparatus embodiments In processor, or for performing the processing method of above-mentioned reimbursement equipment.

The application also provides a kind of non-volatile memory medium, is used to perform the processing such as above-mentioned reimbursement equipment for storing The computer program of method.

Such scheme has the effect that：

1st, optimization reimbursement flow, improves office efficiency：Equipment is submitted an expense account by using image collection assembly to entity document sets Image Acquisition is carried out, and the electronic image of entity document is associated with corresponding electronic documents, realizes entity document sets Electronic disposal, and then submitted an expense account available for electronics, but also entity document is collected using the Bill box, therefore can be real Electronic disposal and collection of the existing one-stop completion to entity document, improve reimbursement efficiency；

2nd, the collection management mode of entity document is optimized：Under traditional reimbursement mode, user is needed entity document parent From being sent to Finance Department, and signed for one by one by financial staff, the time is limited by the working time, and needs financial staff to coordinate；Or Entity document is sent to reimbursement point nearby by user, is carried out the collection of entity document by special messenger and is periodically sent to finance.Both Excessive dependence people is relied under mode in cumbersome and flow, promptness, efficiency are relatively low.Self-service by this patent sets Standby, entity document can be delivered to collecting box by user on the spot, and carry out unified collection by special messenger's timing.Working time is from it The influence of his person works' time, efficient and management more specification.

In above description, in order to illustrate rather than in order to limit, it is proposed that such as particular system structure, interface, technology it The detail of class, to understand thoroughly the application.However, it will be clear to one skilled in the art that these are specific The application can also be realized in the other embodiment of details.In other situations, omit to well-known device, circuit with And the detailed description of method, in case unnecessary details hinders the description of the present application.

Claims (10)

1. A kind of 1. remote help method for submitting an expense account equipment, it is characterised in that including：

   When the reimbursement equipment detects the first trigger signal of its button of seeking help, the operating conditions of active user are obtained；

   The operating conditions are sent to remote equipment, to notify the remote equipment is formed according to the operating conditions to answer other side Case.
2. 2. according to the method described in claim 1, it is characterized in that, the operating conditions of the active user include following at least one Kind：The current screen of the image of the active user shot using the camera of the reimbursement equipment, the reimbursement equipment Image, user are to the operation log of the reimbursement equipment and the voice messaging of the user collected using microphone；And/or

   The method further includes：

   The counte-rplan that the remote equipment is sent are received, and are handled according to the counte-rplan.
3. 3. according to the method described in claim 1, it is characterized in that, further include：

   When detecting the second trigger signal of the button of seeking help, the reimbursement equipment is restarted.
4. 4. according to the method described in claim 3, it is characterized in that, first trigger signal and second trigger signal One of them exceedes setting time for button of seeking help described in pressing, when another is less than the setting for button of seeking help described in pressing Between.
5. 5. according to the method described in claim 1, it is characterized in that, further include：

   Image Acquisition is carried out to entity document sets, obtains electronic image, the entity document sets are adhesive with hair comprising at least one The entity document of ticket；

   The electronic image is established with corresponding electronic documents and is associated；

   When determining that the entity document sets need to be delivered, entity document sets described in user are prompted to be delivered to the ticket of the reimbursement equipment According in case；

   Wherein, whether button of seeking help in above-mentioned steps implementation procedure described in detection produces first trigger signal.
6. 6. one kind reimbursement equipment, it is characterised in that including Bill box, processor and the Image Acquisition being connected with the processor Component, seek help button and communication component；Wherein,

   Described image acquisition component is used to carry out Image Acquisition to entity document sets, obtains electronic image, wherein, the entity list At least one entity document for being adhesive with invoice is included according to collection；

   The processor is used to associate the electronic image collected with the foundation between corresponding electronic documents；Determining to need When delivering the entity document sets, user is prompted to be delivered to the entity document sets in the Bill box of the reimbursement equipment；With And when detecting the first trigger signal of the button of seeking help, obtain the operating conditions of active user；Control the communication component The operating conditions are sent to remote equipment, to notify the remote equipment to form counte-rplan according to the operating conditions；

   The Bill box is used to collect the entity document sets.
7. 7. equipment according to claim 6, it is characterised in that the operating conditions of the active user include following at least one Kind：

   The current screen of the image of the active user shot using the camera of the reimbursement equipment, the reimbursement equipment Image, user are to the operation log of the reimbursement equipment and the voice messaging of the user collected using microphone.
8. 8. equipment according to claim 6, it is characterised in that the processor is additionally operable to：

   When detecting the second trigger signal of the button of seeking help, the reimbursement equipment is restarted.
9. 9. equipment according to claim 8, it is characterised in that first trigger signal and second trigger signal One of them exceedes setting time for button of seeking help described in pressing, when another is less than the setting for button of seeking help described in pressing Between.
10. 10. equipment according to claim 6, it is characterised in that the processor is additionally operable in described image acquisition component Perform described image collection and the processor execution it is described associate and prompt during, whether button of seeking help described in detection produces First trigger signal, above-mentioned steps execution after the completion of stop detection described in seek help button whether produce it is described first triggering Signal；And/or

    The processor is additionally operable to obtain the counte-rplan that the communication component receives, and according to the counte-rplan at Reason.