CN108009795A - A kind of E-Government IT application in management platform and method - Google Patents
A kind of E-Government IT application in management platform and method Download PDFInfo
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/25—Integrating or interfacing systems involving database management systems
- G06F16/252—Integrating or interfacing systems involving database management systems between a Database Management System and a front-end application
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q50/26—Government or public services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/55—Push-based network services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/2141—Access rights, e.g. capability lists, access control lists, access tables, access matrices
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Abstract
The invention discloses a kind of E-Government IT application in management platform and method, it is related to E-government Platform field.The present invention includes the following steps：A, typing essential information, into administrative staff's priority assignation；B, user reflects problem or report by affairs management platform；C, the problem of system proposes user carries out keyword extraction, and relevant person in charge is quickly searched by personnel's matching module；D, system solves the problems, such as that scheme is referred to for responsible person according to information resources layer information state rapid development；E, when scheme determines, system sends assignment instructions to the subordinate being assigned and is pushed to higher level；F, after Resolving probiems, result is fed back to user by system.The problem of present invention is by reflecting the people directly carries out keyword extraction, believe that the scheme of solution is referred to for responsible person according to the director and generation of director's information Rapid matching to association area using personnel's matching module, improve governmental personnel work efficiency and the people to the satisfaction of government.
Description
Technical field
The invention belongs to E-government Platform field, more particularly to a kind of E-Government IT application in management platform and side
Method.
Background technology
The inevitable requirement that e-government development is China's in-depth reform, extends and open, is China joins WTO
Inevitable requirement, be China improve national information level inevitable requirement, be Information of Development industry, pulling domestic demand must
Ask.
By unremitting effort in recent years, E-Government is progressively as tap and the whole nation political affairs at different levels of Digitalization in China
Important content in the work of mansion.At present, E-Government starts between government department, between government and enterprise, government and the public
The higher development of information interaction, such as specialized government services website is increasing, and service content is more abundant, function
Constantly enhancing, it is interactive to have obtained large increase.The departments such as industry and commerce, customs, national tax and the land tax of central and local governments also push away one after another
Go out various online working business.Under the actively promoting of the central government, Electronic Government Affairs in China construction makes some progress, but
E-government development so far, still remains many problems and hampers in different regions, the different not perfectly flat weighing apparatus of sector development
The construction and development of Electronic Government Affairs in China.In China since content that government system is included is various, governmental personnel's structure is paid
It is complicated, cause the operational efficiency of government system also unsatisfactory, often the people complains to the higher authorities about an injustice and request fair settlement or the problem of showing needs layer
Layer pushes, and also mutually evades because post is overlapping between director, kicks a ball back and forth, leverages work efficiency and people group
Many satisfactions.
The content of the invention
It is an object of the invention to provide a kind of E-Government IT application in management platform and method, by anti-to the people
The problem of reflecting directly carries out keyword extraction, and association area is arrived according to director's information Rapid matching using personnel's matching module
Director simultaneously generates and believes the scheme of solution for responsible person's reference, and it is low to solve the operational efficiency of existing government system, political affairs
Mansion personnel occupation overlapping the problem of mutually evading.
In order to solve the above technical problems, the present invention is achieved by the following technical solutions：
The present invention is a kind of E-Government IT application in management method, is included the following steps：
Step S001 typings personnel, property essential information, into administrative staff's priority assignation；
Step S002 user reflects relevant issues or report by affairs management platform；
The problem of step S003 systems propose user carries out keyword extraction, and phase is quickly searched by personnel's matching module
Close director and to its higher level's PUSH message；
Step S004 systems solve the problems, such as that scheme is referred to for responsible person according to information resources layer information state rapid development；
When step S005 director determines scheme, system sends assignment instructions to the subordinate being assigned and is pushed to scheme
Higher level；
After step S006 Resolving probiems, result is fed back to the user for proposing the problem by system.
The present invention is a kind of E-Government IT application in management platform, including：One public service layer, for showing service message
And provide reflection problem service to the common people；One office service layer, for providing more preferable working environment to related office worker；
One data exchange layer, is connected between information resources layer and office service layer and swaps, including keyword-extraction module, for carrying
Take keyword in customer problem；Personnel's matching module, it is fast according to personal information watch in database and schedule on duty for system
The staff list of the problem is responsible in speed matching；Scheme recommending module, the solution optimized is formulated for system according to property information table
Certainly scheme；One information resources layer, for managing all kinds of service databases and basic data；One infrastructure layer, for utilizing system
One certification and authorization center, complete the authentication of each service application and effectively authorize.
Preferably, the infrastructure layer includes server, database and trusted computer, and the trusted computer passes through
One machine one blocks and the mode of one key of a people, using unified customer management and resource authorization management.
Preferably, the trusted computer opens subscriber card and at least an administrator to the personnel assignment one of each typing
Card, administrator's card and subscriber card are registered in advance, and administrator passes through trusted computer using administrator's card, and subscriber card is awarded
Give different rights.
Preferably, the office service layer includes information uploading module, issue handling module and solves pushing module, described
Information uploading module, user upload problem reflection table and are filled in database for user；Issue handling module, for director according to
Actual conditions change the scheme of system recommendation；Solve the problems, such as that pushing module is used for superior and the user of asked questions sends solution
As a result.
Preferably, described information resource layer includes personal information, property information and information on duty；Wherein, personnel's typing is believed
Breath includes name, post, authority, responsible direction, phone, address, office；Wherein, financial typing information includes title, makes
With the time limit, purposes, director's information, lend information, give back information；Wherein, typing information on duty include name, date,
Date off duty, the date of asking for leave, take off the date.
Preferably, the office service layer uses for government functionary, and government functionary's account number cipher accesses after logging in；Institute
State public service layer to use for the people, without verification.
The invention has the advantages that：
The problem of present invention reflects the people directly carries out keyword extraction, using personnel's matching module according to responsible
People's information Rapid matching believes that the scheme of solution is referred to for responsible person to the director of association area and generation, improves political affairs
The satisfaction of the work efficiency of mansion personnel and the people to government.
Certainly, implement any of the products of the present invention and do not necessarily require achieving all the advantages described above at the same time.
Brief description of the drawings
In order to illustrate the technical solution of the embodiments of the present invention more clearly, embodiment will be described below required
Attached drawing is briefly described, it should be apparent that, drawings in the following description are only some embodiments of the present invention, for ability
For the those of ordinary skill of domain, without creative efforts, it can also be obtained according to these attached drawings other attached
Figure.
Fig. 1 is a kind of E-Government IT application in management method and step figure of the present invention；
Fig. 2 is a kind of E-Government IT application in management plateform system block diagram of the present invention.
Embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete
Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, those of ordinary skill in the art are obtained all other without creative efforts
Embodiment, belongs to the scope of protection of the invention.
Refering to Figure 1, the present invention is a kind of E-Government IT application in management method, include the following steps：
Step S001 typings personnel, property essential information, into administrative staff's priority assignation, wherein authority includes administrator, pipe
Reason personnel, technical staff；
After step S002 user reflects that relevant issues or report, user log in platform by affairs management platform, from platform
Download relevant issues table to be filled in, uploaded, aspect system carries out keyword extraction to problem；
The problem of step S003 systems propose user carries out keyword extraction, and phase is quickly searched by personnel's matching module
Close director and include time, place, questions and prospect, problem order of severity etc. to its higher level's PUSH message, extraction keyword；
Step S004 systems solve the problems, such as that scheme is referred to for responsible person according to information resources layer information state rapid development；
When step S005 director determines scheme, system sends assignment instructions to the subordinate being assigned and is pushed to scheme
Higher level, facilitates higher level to understand subordinate's job schedule in time；
After step S006 Resolving probiems, result is fed back to the user for proposing the problem by system.
Referring to shown in Fig. 2, the present invention is a kind of E-Government IT application in management platform, including：One public service layer, is used
Reflection problem service is provided in displaying service message and to the common people；One office service layer, for being provided to related office worker
More preferable working environment；One data exchange layer, is connected between information resources layer and office service layer and swaps, including keyword
Extraction module, for extracting keyword in customer problem；Personnel's matching module, for system according to personal information table in database
It is responsible for the staff list of the problem with schedule Rapid matching on duty；Scheme recommending module, for system according to property information table
Formulate the solution optimized；One information resources layer, for managing all kinds of service databases and basic data；One infrastructure
Layer, for utilizing unified certification and authorization center, completes the authentication of each service application and effectively authorizes.
Wherein, infrastructure layer includes server, database and trusted computer, trusted computer by a machine one block with
And the mode of one key of a people, using unified customer management and resource authorization management, facilitate managing user information.
Wherein, trusted computer opens subscriber card and at least administrator's card, management to the personnel assignment one of each typing
Member's card and subscriber card are registered in advance, and administrator passes through trusted computer using administrator's card, and different rights are authorized to subscriber card,
Administrator possesses highest authority, and the higher user of authority can be with search access right low user job progress and work schedule.
Wherein, office service layer includes information uploading module, issue handling module and solves pushing module, and information uploads mould
Block, user upload problem reflection table and are filled in database for user, and user downloads the template for needing to fill in by platform, according to lattice
Formula, which is filled in, facilitates system to extract keyword；Issue handling module, the side of system recommendation is changed for director according to actual conditions
Case；Solve the problems, such as that pushing module is used for superior and the user of asked questions sends solution result.
Wherein, information resources layer includes personal information, property information and information on duty；Wherein, personnel's typing information includes
Name, post, authority, responsible direction, phone, address, office；Wherein, financial typing information includes title, uses year
Limit, purposes, director's information, lend information, give back information；Wherein, typing information on duty includes name, date, off duty
Date, the date of asking for leave, take off the date.
Wherein, office service layer uses for government functionary, and government functionary's account number cipher accesses after logging in；Public service
Layer uses for the people, without verification.
It is worth noting that, in said system embodiment, included unit is simply drawn according to function logic
Point, but above-mentioned division is not limited to, as long as corresponding function can be realized；In addition, each functional unit is specific
Title is also only to facilitate mutually distinguish, the protection domain being not intended to limit the invention.
In addition, one of ordinary skill in the art will appreciate that realize all or part of step in the various embodiments described above method
It is that relevant hardware can be instructed to complete by program, corresponding program can be stored in a computer-readable storage and be situated between
In matter, the storage medium, such as ROM/RAM, disk or CD.
Present invention disclosed above preferred embodiment is only intended to help and illustrates the present invention.Preferred embodiment is not detailed
All details are described, are not limited the invention to the specific embodiments described.Obviously, according to the content of this specification,
It can make many modifications and variations.This specification is chosen and specifically describes these embodiments, is in order to preferably explain the present invention
Principle and practical application so that skilled artisan can be best understood by and utilize the present invention.The present invention is only
Limited by claims and its four corner and equivalent.
Claims (7)
- A kind of 1. E-Government IT application in management method, it is characterised in that include the following steps：Step S001 typings personnel, property essential information, into administrative staff's priority assignation；Step S002 user reflects relevant issues or report by affairs management platform；The problem of step S003 systems propose user carries out keyword extraction, is quickly searched by personnel's matching module related negative Blame people and to its higher level's PUSH message；Step S004 systems solve the problems, such as that scheme is referred to for responsible person according to information resources layer information state rapid development；When step S005 director determines scheme, system sends assignment instructions to the subordinate being assigned and is pushed to scheme Level；After step S006 Resolving probiems, result is fed back to the user for proposing the problem by system.
- A kind of 2. E-Government IT application in management platform, it is characterised in that including：One public service layer, for showing service message and providing reflection problem service to the common people；One office service layer, for providing more preferable working environment to related office worker；One data exchange layer, is connected between information resources layer and office service layer and swaps, including keyword-extraction module, uses In extracting keyword in customer problem；Personnel's matching module, for system according to personal information table in database and schedule on duty Table Rapid matching is responsible for the staff list of the problem；Scheme recommending module, formulates according to property information table for system and optimizes Solution；One information resources layer, for managing all kinds of service databases and basic data；One infrastructure layer, for utilize unified certification and authorization center, complete each service application authentication and Effectively authorize.
- A kind of 3. E-Government IT application in management platform according to claim 2, it is characterised in that the infrastructure layer Including server, database and trusted computer, the trusted computer a machine one block and one key of a people by way of, Using unified customer management and resource authorization management.
- A kind of 4. E-Government IT application in management method according to claim 1, it is characterised in that the trusted computer Personnel assignment one to each typing opens subscriber card and at least administrator's card, and administrator's card and subscriber card are noted in advance Volume, administrator pass through trusted computer using administrator's card, different rights are authorized to subscriber card.
- A kind of 5. E-Government IT application in management platform according to claim 2, it is characterised in that the office service layer Including information uploading module, issue handling module and pushing module is solved, described information uploading module, user uploads problem reflection Table is filled in database for user；Issue handling module, the scheme of system recommendation is changed for director according to actual conditions；Solution Certainly pushing module is used for superior and user's transmission of asked questions solves the problems, such as result.
- A kind of 6. E-Government IT application in management platform according to claim 2, it is characterised in that described information resource layer Including personal information, property information and information on duty；Wherein, personnel's typing information include name, post, authority, be responsible for direction, Phone, address, office；Wherein, financial typing information includes title, service life, purposes, director's information, lending letter Cease, give back information；Wherein, typing information on duty includes name, date, the date off duty, the date of asking for leave, takes off the date.
- A kind of 7. E-Government IT application in management platform according to claim 5, it is characterised in that the office service layer Used for government functionary, government functionary's account number cipher accesses after logging in；The public service layer uses for the people, nothing Need to verify.
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108846641A (en) * | 2018-06-21 | 2018-11-20 | 甘肃万维信息技术有限责任公司 | A kind of method and system of government affairs service item distribution |
| CN109447579A (en) * | 2018-10-12 | 2019-03-08 | 成都北科维拓科技有限公司 | The dedicated method of calling of government system |
| CN109828982A (en) * | 2018-12-15 | 2019-05-31 | 中国平安人寿保险股份有限公司 | Watch bill display methods, device, computer installation and storage medium |
| CN113112224A (en) * | 2021-04-07 | 2021-07-13 | 深圳市中深伟业科技有限公司 | Electronic government affair management informatization platform and method |
| CN113159719A (en) * | 2021-04-22 | 2021-07-23 | 浪潮软件科技有限公司 | Method and system for realizing quick response mechanism problem of tax staff |
| CN114003686A (en) * | 2021-09-03 | 2022-02-01 | 深圳市维度数据科技股份有限公司 | Responsibility unit matching method and device and computer readable storage medium |
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| CN106484854A (en) * | 2016-09-30 | 2017-03-08 | 广州特道信息科技有限公司 | A kind of discussion-of-politics service system based on intelligent mobile phone platform |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108846641A (en) * | 2018-06-21 | 2018-11-20 | 甘肃万维信息技术有限责任公司 | A kind of method and system of government affairs service item distribution |
| CN109447579A (en) * | 2018-10-12 | 2019-03-08 | 成都北科维拓科技有限公司 | The dedicated method of calling of government system |
| CN109828982A (en) * | 2018-12-15 | 2019-05-31 | 中国平安人寿保险股份有限公司 | Watch bill display methods, device, computer installation and storage medium |
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| CN113159719A (en) * | 2021-04-22 | 2021-07-23 | 浪潮软件科技有限公司 | Method and system for realizing quick response mechanism problem of tax staff |
| CN114003686A (en) * | 2021-09-03 | 2022-02-01 | 深圳市维度数据科技股份有限公司 | Responsibility unit matching method and device and computer readable storage medium |
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Application publication date: 20180508 |