CN107977905A - Matching process, device, medium and the electronic equipment of demand for services - Google Patents
Matching process, device, medium and the electronic equipment of demand for services Download PDFInfo
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- 230000003542 behavioural effect Effects 0.000 claims description 7
- 238000004590 computer program Methods 0.000 claims description 7
- 230000000474 nursing effect Effects 0.000 description 41
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/53—Network services using third party service providers
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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Abstract
An embodiment of the present invention provides a kind of matching process of demand for services, device, medium and electronic equipment, the matching process of the demand for services includes：The service requirement information that demand for services side is sent is received, and receives the service capability information of service provider transmission；According to the service requirement information, at least one service provider that service capability information matches with the service requirement information is searched；Obtain the credit grade of the demand for services side and the credit grade of at least one service provider；According to the credit grade of the demand for services side and the credit grade of at least one service provider, the service provider distributed to the demand for services side is determined.On the premise of the technical solution of the embodiment of the present invention can match ensureing service requirement information with service capability information, the credit grade of credit grade and service provider in view of demand for services side, improves matched precision between demand for services side and service provider.
Description
Technical field
The present invention relates to field of computer technology, in particular to a kind of matching process of demand for services, device, Jie
Matter and electronic equipment.
Background technology
Since aging is on the rise, nursing for the aged and endowment problem become increasingly conspicuous, therefore the care of the elderly needs
Asking will be increasing, the demand for temporary care of especially visiting at home.
At present, client visit temporary care demand for services when, be typically to dial care institutions vibrations phone or look for house on the net
The problem of service provider is sought by political affairs service company, and existence information is opaque, service quality is difficult to ensure that.Meanwhile for shield
For managing structure, since Customer Quality and demand are not known, the enthusiasm for carrying out temporary care service of visiting is not high.
, will meanwhile the demand for services matching scheme proposed in correlation technique is only that simple demand is matched with ability
The demand of user and the ability information of service provider carry out simple match, and this scheme matches suitable clothes without normal direction user
Be engaged in provider, is an impediment to the lifting of user experience.
It should be noted that information is only used for strengthening the reason of the background to the present invention disclosed in above-mentioned background section
Solution, therefore can include not forming the information to the prior art known to persons of ordinary skill in the art.
The content of the invention
The purpose of the embodiment of the present invention is to provide a kind of matching process of demand for services, device, medium and electronic equipment,
And then solve the problems, such as to match between demand for services side and service provider at least to a certain extent not accurate.
Other characteristics and advantage of the present invention will be apparent from by following detailed description, or partially by the present invention
Practice and acquistion.
First aspect according to embodiments of the present invention, there is provided a kind of matching process of demand for services, including：Receive service
The service requirement information that party in request sends, and receive the service capability information of service provider transmission；According to the demand for services
Information, searches at least one service provider that service capability information matches with the service requirement information；Obtain the clothes
The credit grade of party in request of being engaged in and the credit grade of at least one service provider；According to the credit of the demand for services side
The credit grade of grade and at least one service provider, determines the service provider distributed to the demand for services side.
In some embodiments of the invention, based on aforementioned schemes, according to the credit grade of the demand for services side and institute
The credit grade of at least one service provider is stated, determines the service provider distributed to the demand for services side, including：According to
The credit grade of the credit grade of the demand for services side and at least one service provider, determine credit grade with it is described
Departure between the credit grade of demand for services side is less than or equal to the destination service provider of predetermined value；Taken from the target
The service provider distributed to the demand for services side is determined in business provider.
In some embodiments of the invention, based on aforementioned schemes, determined from the destination service provider to described
The service provider of demand for services side's distribution, including：If the destination service provider is multiple service providers, according to institute
State the distance between each service provider and described demand for services side in multiple service providers, and each service
The credit grade of provider, determines the service provider distributed to the demand for services side.
In some embodiments of the invention, based on aforementioned schemes, each clothes in the multiple service provider
Be engaged in the distance between provider and the demand for services side, and the credit grade of each service provider, determines to institute
The service provider of demand for services side's distribution is stated, including：According between each service provider and the demand for services side
Distance, determine each service provider apart from score；According to the credit grade of each service provider and institute
State each service provider apart from score, calculate the comprehensive score of each service provider；According to each service
The comprehensive score of provider, determines the service provider distributed to the demand for services side.
In some embodiments of the invention, based on aforementioned schemes, according to each service provider and the service
The distance between party in request, determine each service provider apart from score, including：Based on distance with apart from the anti-of score
Dependency relation, according to the distance between each service provider and the demand for services side, determines that each service carries
Supplier apart from score.
In some embodiments of the invention, based on aforementioned schemes, determined from the destination service provider to described
The service provider of demand for services side's distribution, including：If the destination service provider is a service provider, by described in
Destination service provider is as the service provider distributed to the demand for services side.
In some embodiments of the invention, further included based on aforementioned schemes, the matching process of the demand for services：If
There is no the mesh that the departure between credit grade and the credit grade of the demand for services side is less than or equal to the predetermined value
Service provider is marked, then increases the predetermined value, and the destination service provider is determined based on the predetermined value after increase again.
In some embodiments of the invention, based on aforementioned schemes, obtain the credit grade of the demand for services side with
Before the credit grade of at least one service provider, further include：Determine the quantity of at least one service provider；
If the quantity of at least one service provider is one, using at least one service provider as to the service
The service provider of party in request's distribution；If the quantity of at least one service provider is multiple, performs and obtain the clothes
Be engaged in party in request credit grade and at least one service provider credit grade the step of.
In some embodiments of the invention, based on aforementioned schemes, according to the service requirement information, service energy is searched
After at least one service provider that force information matches with the service requirement information, further include：If do not get described
The credit grade of demand for services side, then according to the credit grade of at least one service provider and at least one service
The distance between provider and the demand for services side, determine the comprehensive score of at least one service provider；By described in
The highest service provider of comprehensive score is carried as the service distributed to the demand for services side at least one service provider
Supplier.
In some embodiments of the invention, based on aforementioned schemes, in the service for determining to distribute to the demand for services side
After provider, further include：The service requirement information of the demand for services side is sent to distributing to the demand for services side
Service provider, and the information of the service provider distributed to the demand for services side is sent to the demand for services side.
In some embodiments of the invention, further included based on aforementioned schemes, the matching process of the demand for services：Connect
The first information that the demand for services policy feeds back the service provider that is distributed to the demand for services side is received, according to described the
One information adjusts the credit grade of the service provider distributed to the demand for services side；And/or receive to the demand for services
The service provider just distributed is directed to the second information of demand for services side feedback, and the clothes are adjusted according to second information
The credit grade of business party in request.
In some embodiments of the invention, further included based on aforementioned schemes, the matching process of the demand for services：Obtain
It is orientated behavioral data of the service provider of demand for services side's distribution after the service requirement information is received；According to
The behavioral data adjusts the credit grade of the service provider distributed to the demand for services side.
Second aspect according to embodiments of the present invention, there is provided a kind of coalignment of demand for services, including：Receive single
Member, for receiving the service requirement information of demand for services side's transmission, and receives the service capability information of service provider transmission；Look into
Look for unit, for according to the service requirement information, search service capability information and the service requirement information match to
A few service provider；Acquiring unit, for the credit grade for obtaining the demand for services side and at least one service
The credit grade of provider；Processing unit, for the credit grade according to the demand for services side and at least one service
The credit grade of provider, determines the service provider distributed to the demand for services side.
The third aspect according to embodiments of the present invention, there is provided a kind of computer-readable medium, is stored thereon with computer
Program, realizes the match party of the demand for services as described in first aspect in above-described embodiment when described program is executed by processor
Method.
Fourth aspect according to embodiments of the present invention, there is provided a kind of electronic equipment, including：One or more processors；
Storage device, for storing one or more programs, when one or more of programs are held by one or more of processors
During row so that one or more of processors realize the match party of the demand for services as described in first aspect in above-described embodiment
Method.
Technical solution provided in an embodiment of the present invention can include the following benefits：
In the technical solution that some embodiments of the present invention are provided, by searching for service capability information and demand for services
At least one service provider of information match, and according to the credit grade and demand for services of at least one service provider
The credit grade of side determines the service provider distributed to demand for services side, enabling is needed in the service for ensureing demand for services side
Ask information with to demand for services side distribute service provider service capability information match on the premise of, it is contemplated that service need
The credit grade for the side of asking and the credit grade of service provider, to distribute letter to the higher demand for services side of credit grade as far as possible
With higher ranked service provider, it is ensured that the higher demand for services side of credit grade can obtain higher service quality, together
When can also ensure that the higher service provider of credit grade can receive the preferable traveller of quality, and then can promote to service
Provider improves service quality, improves service satisfaction.As it can be seen that the technical solution of the embodiment of the present invention improves demand for services side
The matched precision between service provider, and then the experience of demand for services side and service provider can be improved.
It should be appreciated that the general description and following detailed description of the above are only exemplary and explanatory, not
Can the limitation present invention.
Brief description of the drawings
Attached drawing herein is merged in specification and forms the part of this specification, shows the implementation for meeting the present invention
Example, and for explaining the principle of the present invention together with specification.It should be evident that drawings in the following description are only the present invention
Some embodiments, for those of ordinary skill in the art, without creative efforts, can also basis
These attached drawings obtain other attached drawings.In the accompanying drawings：
Fig. 1 diagrammatically illustrates the flow chart of the matching process of demand for services according to an embodiment of the invention；
Fig. 2 diagrammatically illustrates a kind of flow chart for realizing process of the step S140 shown in Fig. 1；
Fig. 3 diagrammatically illustrates the flow according to an embodiment of the invention to demand for services side's distribution service provider
Figure；
Fig. 4 diagrammatically illustrates the stream of the temporary care method of visiting according to an embodiment of the invention based on distribute leaflets pattern
Cheng Tu；
Fig. 5 diagrammatically illustrates the block diagram of the coalignment of demand for services according to an embodiment of the invention；
Fig. 6 shows the structure diagram for being suitable for being used for realizing the computer system of the electronic equipment of the embodiment of the present invention.
Embodiment
Example embodiment is described more fully with referring now to attached drawing.However, example embodiment can be with a variety of shapes
Formula is implemented, and is not understood as limited to example set forth herein；On the contrary, these embodiments are provided so that the present invention will more
Fully and completely, and by the design of example embodiment comprehensively it is communicated to those skilled in the art.
In addition, described feature, structure or characteristic can be incorporated in one or more implementations in any suitable manner
In example.In the following description, there is provided many details fully understand the embodiment of the present invention so as to provide.However,
It will be appreciated by persons skilled in the art that technical scheme can be put into practice without one or more in specific detail,
Or other methods, constituent element, device, step etc. can be used.In other cases, side known in being not shown in detail or describe
Method, device, realization or operation are to avoid fuzzy each aspect of the present invention.
Block diagram shown in attached drawing is only functional entity, not necessarily must be corresponding with physically separate entity.
I.e., it is possible to realize these functional entitys using software form, or realized in one or more hardware modules or integrated circuit
These functional entitys, or these functional entitys are realized in heterogeneous networks and/or processor device and/or microcontroller device.
Flow chart shown in attached drawing is merely illustrative, it is not necessary to including all contents and operation/step,
It is not required to perform by described order.For example, some operation/steps can also decompose, and some operation/steps can close
And or partly merging, therefore the order actually performed is possible to be changed according to actual conditions.
Fig. 1 diagrammatically illustrates the flow chart of the matching process of demand for services according to an embodiment of the invention, the service
The executive agent of the matching process of demand can be the equipment with processing function is calculated, for example can be server.
With reference to shown in Fig. 1, the matching process of demand for services according to an embodiment of the invention, includes the following steps：
Step S110, receives the service requirement information that demand for services side is sent, and receives the service of service provider transmission
Ability information；
Step S120, according to the service requirement information, searches service capability information and the service requirement information phase
At least one service provider matched somebody with somebody；
Step S130, obtains the credit grade of the demand for services side and the credit of at least one service provider etc.
Level；
Step S140, according to the credit grade of the demand for services side and the credit of at least one service provider etc.
Level, determines the service provider distributed to the demand for services side.
In the technical solution shown in Fig. 1, can ensure the service requirement information of demand for services side with to demand for services
On the premise of the service capability information of the service provider just distributed matches, it is contemplated that the credit grade and clothes of demand for services side
The credit grade of business provider, to be carried as far as possible to the higher service of the higher demand for services side's distribution credit grade of credit grade
Supplier, it is ensured that the higher demand for services side of credit grade can obtain higher service quality, while can also ensure that credit etc.
The higher service provider of level can receive the preferable traveller of quality, and then service provider can be promoted to improve Service Quality
Amount, improves service satisfaction.
Details, which is described in detail, to be realized to each step shown in Fig. 1 below：
In step s 110, the service requirement information that demand for services side is sent is received, and receives service provider transmission
Service capability information.
In one embodiment of the invention, the service requirement information that demand for services side is sent includes：Service location, time
The information such as section, service item and acceptable Price Range；The service capability information that service provider is sent includes：Service item
The letter such as information, the period of service and the period maximum quantity of received orders, acceptable service maximum distance, service price
Breath.
With continued reference to shown in Fig. 1, in the step s 120, according to the service requirement information, search service capability information with
At least one service provider that the service requirement information matches.
In one embodiment of the invention, if service capability information disclosure satisfy that the demand for services letter of demand for services side
Breath, it is determined that service capability information matches with service requirement information.The scheme of step S120 is thick matched process, that is, is searched
To at least one service provider for the primary demand that disclosure satisfy that demand for services side.
In one embodiment of the invention, can be straight if the quantity of above-mentioned at least one service provider is 1
Connect using this service provider as the service provider distributed to demand for services side, without performing again shown in Fig. 1
Step S130 and step S140.If the quantity of above-mentioned at least one service provider for it is multiple, in order to service provider
Most suitable service provider is distributed, then needs to perform the step S130 and step S140 shown in Fig. 1.
With continued reference to shown in Fig. 1, in step s 130, the credit grade and described at least one of the demand for services side is obtained
The credit grade of a service provider.
In one embodiment of the invention, the credit grade of service provider can according to the scale of service provider,
Qualification, whether actively cancel an order, whether the service of providing postpones, whether service duration up to standard, client is to the master of service provider
It is definite to integrate to see evaluation, customer complaint etc..Whether the credit grade of demand for services side can actively take according to demand for services side
Disappear order, third party's credit (such as sesame credit) of demand for services side, evaluation of the service provider to demand for services side come it is comprehensive
Close and determine.
With continued reference to shown in Fig. 1, in step S140, according to the credit grade of the demand for services side and described at least one
The credit grade of a service provider, determines the service provider distributed to the demand for services side.
In one embodiment of the invention, with reference to shown in Fig. 2, step S140 may include steps of：
Step S141, according to the credit grade of the demand for services side and the credit of at least one service provider etc.
Level, determines that the departure between credit grade and the credit grade of the demand for services side is less than or equal to the target clothes of predetermined value
Be engaged in provider.
In one embodiment of the invention, above-mentioned predetermined value can be set according to actual needs, if than inciting somebody to action
Departure is arranged to 0, then illustrates that the credit grade of destination service provider and the credit grade of demand for services side are completely the same,
If departure to be set greater than to 0 value, illustrate that the credit grade of destination service provider can be based on demand for services side
Credit grade has certain floating.Specifically, for example, demand for services side credit grade be 4, above-mentioned predetermined value be 2, then mesh
The credit grade of mark service provider may be between 2 to 6.
In one embodiment of the invention, if there is no credit grade and the demand for services side credit grade it
Between departure be less than or equal to the destination service provider of the predetermined value, then can increase the predetermined value, and based on increasing
Predetermined value after big determines the destination service provider again.Continuation is illustrated with above-mentioned example, such as demand for services
The credit grade of side is 4, and above-mentioned predetermined value is 2, can be with if there is no credit grade to be in the service provider between 2 to 6
Predetermined value is increased to 3, to determine whether there is the service provider that credit grade is between 1 to 7.
Step S142, determines the service provider distributed to the demand for services side from the destination service provider.
In one embodiment of the invention, for step S142, when the quantity of destination service provider is one, then
Can be directly using destination service provider as the service provider distributed to the demand for services side.
When the quantity of destination service provider is multiple service providers, the embodiment provides multiple from this
Technical solution of the optimal service provider as the service provider distributed to demand for services side is chosen in service provider.Tool
Body, can according to the distance between each service provider in the plurality of service provider and the demand for services side, with
And the credit grade of each service provider, determine the service provider distributed to the demand for services side.
In one embodiment of the invention, with reference to shown in Fig. 3, each service in the multiple service provider
The distance between provider and the demand for services side, and the credit grade of each service provider, determine to described
The service provider of demand for services side's distribution, includes the following steps：
Step S310, according to the distance between each service provider and the demand for services side, determines described each
A service provider apart from score.
In one embodiment of the invention, can be based on distance with determining each clothes apart from the inverse correlation relation of score
Be engaged in provider apart from score.Such as apart from score full marks be 3 points, then distance be less than 1 kilometer when, distance is scored at 3 points；
When distance is greater than or equal to 1 kilometer and is less than 2 kilometers, distance is scored at 2 points；Distance is greater than or equal to 2 kilometers and less than 3 kilometer
When, distance is scored at 1 point；When distance is more than more than 3 kilometers, distance is scored at 0 point.
Step S320, obtains according to the distance of the credit grade of each service provider and each service provider
Point, the comprehensive score of calculating each service provider.
In one embodiment of the invention, can using credit grade and the summation apart from score of service provider as
The comprehensive score of each service provider.For example the credit grade of a service provider is 4, distance is scored at 2 points, then should
The comprehensive score of service provider is 6 points.
Step S330, according to the comprehensive score of each service provider, determines what is distributed to the demand for services side
Service provider.
In one embodiment of the invention, the highest service provider of comprehensive score can be distributed to demand for services
Side, to ensure that demand for services side can obtain preferably service experience.
In one embodiment of the invention, can be with after the service provider for determining to distribute to demand for services side
The service requirement information of demand for services side is sent to the service provider distributed to the demand for services side, and will be to the clothes
The information of the service provider of business party in request distribution is sent to the demand for services side.The technical solution of the embodiment to service
Party in request can get the information to its service provider distributed, and then can be obtained to the position where service provider
Take service；Also enable service provider to get the service requirement information of demand for services side at the same time, and then service can be arrived
The position of party in request actively provides service.
In an embodiment of the present invention, the credit grade of demand for services side and service provider can also be adjusted,
Concrete scheme is as follows：
In one embodiment of the invention, demand for services policy is received to propose the service distributed to the demand for services side
The first information of supplier's feedback, the credit of the service provider distributed to the demand for services side is adjusted according to the first information
Grade；And/or receive to the service provider that the demand for services side distributes and believe for the second of demand for services side feedback
Breath, the credit grade of the demand for services side is adjusted according to second information.It is anti-based on demand for services side in the embodiment
The information of feedback is adjusted the credit grade of service provider, and based on service provider feedack to demand for services side
Credit grade be adjusted.
In another embodiment of the present invention, the service provider distributed to demand for services side can also be obtained to receive
Behavioral data to after the service requirement information；The clothes distributed to the demand for services side are adjusted according to the behavioral data
The credit grade of business provider.Such as if service provider after service requirement information is received, eliminates this service,
It so can suitably turn down the credit grade of the service provider；For another example, if service provider is receiving demand for services letter
After breath, it provides the time delay of service and/or service duration is not up to standard, then can suitably turn down the letter of the service provider
Use grade.
The technical solution of the above embodiment of the present invention is on the premise of it can get the credit grade of demand for services side
Carry out, if the credit grade of demand for services side cannot be got, for example the demand for services side is new user, then the present invention
Embodiment provide following technical solution：
If not getting the credit grade of the demand for services side, according to the credit of at least one service provider
Grade and the distance between at least one service provider and the demand for services side, determine that at least one service carries
The comprehensive score of supplier；Using the highest service provider of comprehensive score at least one service provider as to the clothes
The service provider of business party in request distribution.The technical solution of the embodiment do not getting the credit grade of demand for services side
When, the highest service provider of comprehensive score can be distributed to it, to improve the service quality to demand for services side.
In an embodiment of the present invention, according to the credit grade of at least one service provider and described at least one
The distance between service provider and the demand for services side, determine the side of the comprehensive score of at least one service provider
Case is referred to the scheme shown in Fig. 3, i.e., is first determined according to distance apart from score, then according to true apart from score and credit grade
Determine comprehensive score.
Service is gone to carry it should be noted that the technical solution of the above embodiment of the present invention is applicable not only to demand for services side
Supplier position goes to demand for services side position to obtain the application scenarios of service suitable for service provider
The application scenarios of service are actively provided.
Demand for services side position is gone to by service provider below come exemplified by the application scenarios of service are actively provided into
Row illustrates that in this example, service provider can be care institutions vibrations, and demand for services can be with to need care institutions vibrations to visit clothes
The client of business.
Specifically as shown in figure 4, mainly including the following steps：
Step S401a, care institutions vibrations issue temporary care service ability of visiting.Specifically, each care institutions vibrations can be
The care institutions vibrations end issue mechanism of nursing cloud platform is visited temporary care service ability, including can provide temporary care clothes of visiting
It is engaged in project directory, the period of service and period maximum quantity of received orders, acceptable service maximum distance, the service price etc.
Information.
Step S401b, client issue Nursing Demands.Specifically, client can be in the client hair of nursing cloud platform
Cloth own care demand, including the information such as care project, service location, period and acceptable Price Range.
Step S402, nursing cloud platform according to the information such as the service ability of care institutions vibrations and the demand for services of client carry out just
Secondary matching.
Specifically, after client issues Nursing Demands success, nursing cloud platform is matched for the first time first, specifically can be with
Matched according to service item, period, price, distance etc..The care institutions vibrations matched need to meet：It is capable of providing this clothes
Business project and the price quantity that received orders in the receptible section of client, in the period in customer requirement are less than the cleaning device
The distance that structure time period maximum can receive orders between quantity, care institutions vibrations location and customer requirement service location is less than cleaning device
Acceptable service maximum distance of structure etc..
After first matching, if not meeting the nursing structure of condition, what to client feedback, it fails to match for the first time
As a result, and then client service requirement information can be adjusted, come be easy to again issue nursing demand information.
Meanwhile if after first matching, an only care institutions vibrations meet condition, then can distribute the care institutions vibrations
To client.If there are multiple care institutions vibrations to meet condition at the same time after first matching, step S403 is performed.
Step S403, secondary is carried out according to information such as the credit grades, credit rating, geographical location of care institutions vibrations
With simultaneously auto form delivering.
As an example it is assumed that the credit grade of care institutions vibrations and the credit grade full marks of client are 10 points, apart from fraction
Full marks be 3 points.And when distance is less than 1 kilometer, distance is scored at 3 points；Distance is greater than or equal to 1 kilometer and less than 2 kilometer
When, distance is scored at 2 points；When distance is greater than or equal to 2 kilometers and is less than 3 kilometers, distance is scored at 1 point；Distance is more than 3 kilometers
During the above, distance is scored at 0 point.The credit grade of client A is 3 points, and the credit grade of care institutions vibrations C is 8 points, will with client A
It is 2.5 kilometers to ask the distance between place of service；The credit grade of care institutions vibrations D is 4 points, and the ground of service is required with client A
The distance between point is 2.8 kilometers；The credit grade of care institutions vibrations E be 3 points, client A require service place between away from
From for 1 kilometer.
If nursing structure C, care institutions vibrations D and care institutions vibrations E are the mechanism that first matching meets condition, then from this three
When distributing care institutions vibrations to client A in a care institutions vibrations, (client of the care institutions vibrations credit grade between 1 and 5 can be first found
Between A credit grades positive and negative 2, positive and negative 3 are expanded to if without qualified care institutions vibrations, so circulation) care institutions vibrations D and
Care institutions vibrations E, then further according to total score selection mechanism E, (mechanism E synthesis is divided into 6,5) mechanism D synthesis is divided into.
Using the technical solution of the above embodiment of the present invention so that the high client of credit grade can obtain credit grade compared with
The service probability bigger of high care institutions vibrations, similarly, the high care institutions vibrations of credit grade can also receive more preferable traveller, promote
Care institutions vibrations are improved service quality level.
It should be noted that for new client, then can be according to care institutions vibrations due to its grade that may have no credit
Credit grade and apart from the care institutions vibrations for determining to rank the first, new client is then allocated to, to improve staying for new client
Deposit rate.
After care institutions vibrations receive order, nursing staff can be assigned and made house calls, specifically, the clothes of care institutions vibrations
Business personnel can check my nursing task of distributing in advance on corresponding APP (Application, application program), and
The time point of agreement reaches corresponding service location, and can be registered and (alternatively, protected using APP before service is started
Reason cloud platform can compare geography information, and whether service location is consistent, to determine whether nursing staff reaches correct service
Place), and record care process key information and result.
Step S404, care institutions vibrations/customer credit management.
Specifically, in an embodiment of the present invention, care institutions vibrations credit administration system can be established, care institutions vibrations scale,
Whether whether qualification and mechanism actively cancel an order, care is visited postpones, whether service duration is up to standard, client is to mechanism
Care subjective assessment, customer complaint etc. are all to influence the key index of care institutions vibrations credit.Meanwhile client's letter can be established
With management system, whether client cancels an order, client third party's credit (such as sesame credit), evaluation of the nursing staff to client
All it is the key index for influencing customers' credit.
Further, it is also possible to establish nursing staff's credit administration system, care institutions vibrations are assigning nursing task to nursing staff
When, customers' credit information and nursing staff's credit information are referred to, selects corresponding nursing staff to make house calls.Meanwhile nurse
Authority administrator according to nursing staff's credit information can give nursing staff training, be linked up with etc. with the performance of nursing staff,
Nursing staff is promoted to improve care horizontal.
Two concrete cases of the technical solution introduced below using the embodiment of the present invention：
Case 1：Using nursing cloud platform, Bedsore Nursing demand is issued by platform client first by citizen Mr. first,
It is 2017-11-21 8 to ask the time of visiting:00-10:00, for price between 50 to 80 yuan, service location is certain city area street
Road.
Nursing cloud platform matches care institutions vibrations A for the first time according to demand, and (credit grade 8 is divided, 2.1 kilometers of distance, total score
9), (credit grade 4 is divided, and distance 1.2 is public by care institutions vibrations B (credit grade 6 is divided, 1.5 kilometers of distance, total score 9), care institutions vibrations C
In, total score 7), further according to the selection strategy selection credit grade, highest apart from overall ranking in the above embodiment of the present invention
Care institutions vibrations A, then sends the nursing demand of citizen Mr. first to care institutions vibrations A, and sends care institutions vibrations A to citizen Mr. first
Information.
Care institutions vibrations A assigns the third Miss of nursing staff after order is received and provides interim shield of visiting in the time of agreement
Manage, and registered using the APP for nursing cloud platform, record nursing implementation procedure and result.
After care, nursing staff and Mr. first can carry out Double-evaluation, in order to subsequently adjust credit etc.
Level.
Case 2：Citizen Mr. second is nursing cloud platform frequent customer, and credit grade is 3 points, is issued by platform client
Fistulization oral nursing demand, it is desirable to which the time of visiting is 2017-12-21 9:00-10:00, price is between 40 to 70 yuan, service ground
Dian Weimou cities area street.
Nursing cloud platform matches care institutions vibrations A for the first time according to demand, and (credit grade 8 is divided, 2.1 kilometers of distance, total score
9), (credit grade 3 is divided, and distance 1.2 is public by care institutions vibrations B (credit grade 4 is divided, 1.5 kilometers of distance, total score 7), care institutions vibrations C
In, total score 6), select corresponding care institutions vibrations C (to believe in Mr. second further according to the selection strategy in the above embodiment of the present invention
In the range of grade positive and negative 3), then to the nursing demand of care institutions vibrations C transmission Mr.s second, and Mr. Xiang Yi sends care institutions vibrations
The information of C.
Care institutions vibrations C assigns nursing staff Miss Ding after order is received and provides interim shield of visiting in the time of agreement
Manage, and registered using the APP for nursing cloud platform, record nursing implementation procedure and result；
After care, nursing staff and Mr. second can carry out Double-evaluation, in order to subsequently adjust credit etc.
Level.
The pattern of auto form delivering is used in the above embodiment of the present invention, care institutions vibrations need not arrange special messenger's competition for orders, Ke Huye
Without the unmanned order of demand for services for worrying issue.Meanwhile take customers' credit associated with the nursing service quality enjoyed
Mechanism, be conducive to improve Customer Quality, and care institutions vibrations credit is also associated with source of customers quality, may advantageously facilitate shield
Reason mechanism improves nursing service quality, increases customer satisfaction degree.
The device of the invention embodiment introduced below, can be used for the match party for performing the above-mentioned demand for services of the present invention
Method.
Fig. 5 diagrammatically illustrates the block diagram of the coalignment of demand for services according to an embodiment of the invention.
With reference to shown in Fig. 5, the coalignment 500 of demand for services according to an embodiment of the invention, including：Receiving unit
502nd, searching unit 504, acquiring unit 506 and processing unit 508.
Wherein, receiving unit 502 is used for the service requirement information for receiving the transmission of demand for services side, and receives service provider
The service capability information of transmission；Searching unit 504 is used for according to the service requirement information, search service capability information with it is described
At least one service provider that service requirement information matches；Acquiring unit 506 is used for the letter for obtaining the demand for services side
With grade and the credit grade of at least one service provider；Processing unit 508 is used for according to the demand for services side
The credit grade of credit grade and at least one service provider, the service for determining to distribute to the demand for services side provide
Side.
In some embodiments of the invention, included based on aforementioned schemes, processing unit 508：First determination unit, is used for
According to the credit grade of the demand for services side and the credit grade of at least one service provider, determine credit grade with
Departure between the credit grade of the demand for services side is less than or equal to the destination service provider of predetermined value；Second determines
Unit, for the service provider for determining to distribute to the demand for services side from the destination service provider.
In some embodiments of the invention, it is configured to based on aforementioned schemes, the second determination unit：If the destination service
Provider is multiple service providers, then each service provider in the multiple service provider and the service need
The distance between the side of asking, and the credit grade of each service provider, determine the clothes distributed to the demand for services side
Be engaged in provider.
In some embodiments of the invention, it is configured to based on aforementioned schemes, the second determination unit：According to each clothes
Be engaged in the distance between provider and the demand for services side, determine each service provider apart from score；According to described
The credit grade of each service provider and each service provider apart from score, calculate each service provider
Comprehensive score；According to the comprehensive score of each service provider, determine to carry to the service that the demand for services side distributes
Supplier.
In some embodiments of the invention, it is configured to based on aforementioned schemes, the second determination unit：Based on distance and distance
The inverse correlation relation of score, according to the distance between each service provider and the demand for services side, determines described each
A service provider apart from score.
In some embodiments of the invention, it is configured to based on aforementioned schemes, the second determination unit：If the destination service
Provider is a service provider, then is carried the destination service provider as the service distributed to the demand for services side
Supplier.
In some embodiments of the invention, it is additionally operable to based on aforementioned schemes, first determination unit：If there is no letter
The destination service for being less than or equal to the predetermined value with the departure between grade and the credit grade of the demand for services side carries
Supplier, then increase the predetermined value, and determines the destination service provider again based on the predetermined value after increase.
In some embodiments of the invention, further included based on aforementioned schemes, the coalignment 500 of the demand for services：
3rd determination unit, for obtained in the acquiring unit 506 credit grade of the demand for services side with it is described at least one
Before the credit grade of service provider, the quantity of at least one service provider is determined, and at least one clothes
When the quantity of business provider is one, using at least one service provider as the service distributed to the demand for services side
Provider；The acquiring unit 506 is configured to：When the quantity of at least one service provider is multiple, described in acquisition
The credit grade of the credit grade of demand for services side and at least one service provider.
In some embodiments of the invention, it is additionally operable to based on aforementioned schemes, the processing unit 508：If the acquisition
Unit 506 does not get the credit grade of the demand for services side, then according to credit of at least one service provider etc.
Level and the distance between at least one service provider and the demand for services side, determine that at least one service provides
The comprehensive score of side；Using the highest service provider of comprehensive score at least one service provider as to the service
The service provider of party in request's distribution.
In some embodiments of the invention, further included based on aforementioned schemes, the coalignment 500 of the demand for services：
Transmitting element, carries for sending the service requirement information of the demand for services side to the service distributed to the demand for services side
Supplier, and the information of the service provider distributed to the demand for services side is sent to the demand for services side.
In some embodiments of the invention, further included based on aforementioned schemes, the coalignment 500 of the demand for services：
First adjustment unit, feeds back the service provider that is distributed to the demand for services side for receiving the demand for services policy
The first information, the credit grade of the service provider distributed to the demand for services side is adjusted according to the first information；And/or
Second adjustment unit, for receiving to the service provider that the demand for services side distributes for demand for services side feedback
Second information, the credit grade of the demand for services side is adjusted according to second information.
In some embodiments of the invention, further included based on aforementioned schemes, the coalignment 500 of the demand for services：
3rd adjustment unit, the service requirement information is being received for obtaining the service provider distributed to the demand for services side
Behavioral data afterwards；Credit of service provider distributed to the demand for services side etc. is adjusted according to the behavioral data
Level.
Since each function module of the coalignment of the demand for services of example embodiments of the present invention is needed with above-mentioned service
The step of example embodiment for the matching process asked, corresponds to, therefore the details for not disclosed in apparatus of the present invention embodiment, please
With reference to the embodiment of the matching process of the above-mentioned demand for services of the present invention.
Below with reference to Fig. 6, it illustrates suitable for for realizing the computer system 600 of the electronic equipment of the embodiment of the present invention
Structure diagram.The computer system 600 of electronic equipment shown in Fig. 6 is only an example, should not be to the embodiment of the present invention
Function and use scope bring any restrictions.
As shown in fig. 6, computer system 600 includes central processing unit (CPU) 601, it can be read-only according to being stored in
Program in memory (ROM) 602 or be loaded into program in random access storage device (RAM) 603 from storage part 608 and
Perform various appropriate actions and processing.In RAM 603, various programs and data needed for system operatio are also stored with.CPU
601st, ROM 602 and RAM 603 are connected with each other by bus 604.Input/output (I/O) interface 605 is also connected to bus
604。
I/O interfaces 605 are connected to lower component：Importation 606 including keyboard, mouse etc.；Penetrated including such as cathode
The output par, c 607 of spool (CRT), liquid crystal display (LCD) etc. and loudspeaker etc.；Storage part 608 including hard disk etc.；
And the communications portion 609 of the network interface card including LAN card, modem etc..Communications portion 609 via such as because
The network of spy's net performs communication process.Driver 610 is also according to needing to be connected to I/O interfaces 605.Detachable media 611, such as
Disk, CD, magneto-optic disk, semiconductor memory etc., are installed on driver 610, in order to read from it as needed
Computer program be mounted into as needed storage part 608.
Especially, according to an embodiment of the invention, it may be implemented as computer above with reference to the process of flow chart description
Software program.For example, the embodiment of the present invention includes a kind of computer program product, it includes being carried on computer-readable medium
On computer program, the computer program include be used for execution flow chart shown in method program code.In such reality
Apply in example, which can be downloaded and installed by communications portion 609 from network, and/or from detachable media
611 are mounted.When the computer program is performed by central processing unit (CPU) 601, perform what is limited in the system of the application
Above-mentioned function.
It should be noted that the computer-readable medium shown in the present invention can be computer-readable signal media or meter
Calculation machine readable storage medium storing program for executing either the two any combination.Computer-readable recording medium for example can be --- but not
Be limited to --- electricity, magnetic, optical, electromagnetic, system, device or the device of infrared ray or semiconductor, or it is any more than combination.Meter
The more specifically example of calculation machine readable storage medium storing program for executing can include but is not limited to：Electrical connection with one or more conducting wires, just
Take formula computer disk, hard disk, random access storage device (RAM), read-only storage (ROM), erasable type and may be programmed read-only storage
Device (EPROM or flash memory), optical fiber, portable compact disc read-only storage (CD-ROM), light storage device, magnetic memory device,
Or above-mentioned any appropriate combination.In the present invention, computer-readable recording medium can any include or store journey
The tangible medium of sequence, the program can be commanded the either device use or in connection of execution system, device.And at this
In invention, computer-readable signal media can include in a base band or as carrier wave a part propagation data-signal,
Wherein carry computer-readable program code.The data-signal of this propagation can take various forms, including but unlimited
In electromagnetic signal, optical signal or above-mentioned any appropriate combination.Computer-readable signal media can also be that computer can
Any computer-readable medium beyond storage medium is read, which, which can send, propagates or transmit, is used for
By instruction execution system, device either device use or program in connection.Included on computer-readable medium
Program code can be transmitted with any appropriate medium, be included but not limited to：Wirelessly, electric wire, optical cable, RF etc., or it is above-mentioned
Any appropriate combination.
Flow chart and block diagram in attached drawing, it is illustrated that according to the system of various embodiments of the invention, method and computer journey
Architectural framework in the cards, function and the operation of sequence product.At this point, each square frame in flow chart or block diagram can generation
The part of one module of table, program segment or code, a part for above-mentioned module, program segment or code include one or more
The executable instruction of logic function as defined in being used for realization.It should also be noted that some as replace realization in, institute in square frame
The function of mark can also be with different from the order marked in attached drawing generation.For example, two square frames succeedingly represented are actual
On can perform substantially in parallel, they can also be performed in the opposite order sometimes, this is depending on involved function.Also
It is noted that the combination of each square frame and block diagram in block diagram or flow chart or the square frame in flow chart, can use and perform rule
The dedicated hardware based systems of fixed functions or operations is realized, or can use the group of specialized hardware and computer instruction
Close to realize.
Being described in unit involved in the embodiment of the present invention can be realized by way of software, can also be by hard
The mode of part realizes that described unit can also set within a processor.Wherein, the title of these units is in certain situation
Under do not form restriction to the unit in itself.
As on the other hand, present invention also provides a kind of computer-readable medium, which can be
Included in electronic equipment described in above-described embodiment；Can also be individualism, and without be incorporated the electronic equipment in.
Above computer computer-readable recording medium carries one or more program, and when said one or multiple programs, by one, the electronics is set
During standby execution so that the electronic equipment realizes the matching process of the demand for services as described in above-described embodiment.
For example, the electronic equipment can be realized as shown in Figure 1：Step S110, receives demand for services side and sends
Service requirement information, and receive service provider transmission service capability information；Step S120, believes according to the demand for services
Breath, searches at least one service provider that service capability information matches with the service requirement information；Step S130, obtains
The credit grade of the credit grade of the demand for services side and at least one service provider；Step S140, according to described
The credit grade of the credit grade of demand for services side and at least one service provider, determines to the demand for services side point
The service provider matched somebody with somebody.
And for example, the electronic equipment can realize each step as shown in Figures 2 and 3.
It should be noted that although some modules or list of the equipment for action executing are referred in above-detailed
Member, but this division is not enforceable.In fact, according to the embodiment of the present invention, it is above-described two or more
Either the feature of unit and function can embody module in a module or unit.A conversely, above-described mould
Either the feature of unit and function can be further divided into being embodied by multiple modules or unit block.
Through the above description of the embodiments, those skilled in the art is it can be readily appreciated that example described herein is implemented
Mode can be realized by software, can also be realized by way of software is with reference to necessary hardware.Therefore, according to the present invention
The technical solution of embodiment can be embodied in the form of software product, the software product can be stored in one it is non-volatile
Property storage medium (can be CD-ROM, USB flash disk, mobile hard disk etc.) in or network on, including some instructions are so that a calculating
Equipment (can be personal computer, server, touch control terminal or network equipment etc.) performs embodiment according to the present invention
Method.
Those skilled in the art will readily occur to the present invention its after considering specification and putting into practice invention disclosed herein
Its embodiment.This application is intended to cover the present invention any variations, uses, or adaptations, these modifications, purposes or
Person's adaptive change follows the general principle of the present invention and including undocumented common knowledge in the art of the invention
Or conventional techniques.Description and embodiments are considered only as exemplary, and true scope and spirit of the invention are by following
Claim is pointed out.
It should be appreciated that the invention is not limited in the precision architecture for being described above and being shown in the drawings, and
And various modifications and changes may be made without departing from the scope thereof.The scope of the present invention is only limited by appended claim.
Claims (15)
- A kind of 1. matching process of demand for services, it is characterised in that including：The service requirement information that demand for services side is sent is received, and receives the service capability information of service provider transmission；According to the service requirement information, at least one clothes that service capability information matches with the service requirement information are searched Be engaged in provider；Obtain the credit grade of the demand for services side and the credit grade of at least one service provider；According to the credit grade of the demand for services side and the credit grade of at least one service provider, determine to described The service provider of demand for services side's distribution.
- 2. the matching process of demand for services according to claim 1, it is characterised in that according to the letter of the demand for services side With grade and the credit grade of at least one service provider, the service for determining to distribute to the demand for services side provides Side, including：According to the credit grade of the demand for services side and the credit grade of at least one service provider, credit etc. is determined Departure between level and the credit grade of the demand for services side is less than or equal to the destination service provider of predetermined value；The service provider distributed to the demand for services side is determined from the destination service provider.
- 3. the matching process of demand for services according to claim 2, it is characterised in that from the destination service provider Determine the service provider distributed to the demand for services side, including：If the destination service provider is multiple service providers, each service in the multiple service provider The distance between provider and the demand for services side, and the credit grade of each service provider, determine to described The service provider of demand for services side's distribution.
- 4. the matching process of demand for services according to claim 3, it is characterised in that according to the multiple service provider In each service provider and the distance between the demand for services side, and credit of each service provider etc. Level, determines the service provider distributed to the demand for services side, including：According to the distance between each service provider and the demand for services side, each service provider is determined Apart from score；According to the credit grade of each service provider and each service provider apart from score, calculate described each The comprehensive score of a service provider；According to the comprehensive score of each service provider, the service provider distributed to the demand for services side is determined.
- 5. the matching process of demand for services according to claim 4, it is characterised in that according to each service provider The distance between described demand for services side, determine each service provider apart from score, including：Based on distance and the inverse correlation relation apart from score, according between each service provider and the demand for services side Distance, determine each service provider apart from score.
- 6. the matching process of demand for services according to claim 2, it is characterised in that from the destination service provider Determine the service provider distributed to the demand for services side, including：If the destination service provider is a service provider, using the destination service provider as to the service The service provider of party in request's distribution.
- 7. the matching process of demand for services according to claim 2, it is characterised in that further include：If it is less than or equal to there is no the departure between credit grade and the credit grade of the demand for services side described predetermined The destination service provider of value, then increase the predetermined value, and determines the destination service again based on the predetermined value after increase Provider.
- 8. the matching process of demand for services according to claim 1, it is characterised in that obtaining the demand for services side Credit grade is with before the credit grade of at least one service provider, further including：Determine that at least one service carries The quantity of supplier；If the quantity of at least one service provider is one, using at least one service provider as to described The service provider of demand for services side's distribution；If the quantity of at least one service provider to be multiple, perform the credit grade that obtains the demand for services side and The step of credit grade of at least one service provider.
- 9. the matching process of demand for services according to claim 1, it is characterised in that believe according to the demand for services Breath, after searching at least one service provider that service capability information matches with the service requirement information, further includes：If not getting the credit grade of the demand for services side, according to the credit grade of at least one service provider With the distance between at least one service provider and the demand for services side, at least one service provider is determined Comprehensive score；Divide using the highest service provider of comprehensive score at least one service provider as to the demand for services side The service provider matched somebody with somebody.
- 10. the matching process of demand for services according to any one of claim 1 to 9, it is characterised in that determining to institute After the service provider for stating the distribution of demand for services side, further include：The service requirement information of the demand for services side is sent to the service provider distributed to the demand for services side, and will The information of the service provider distributed to the demand for services side is sent to the demand for services side.
- 11. the matching process of demand for services according to claim 10, it is characterised in that further include：The first information that the demand for services policy feeds back the service provider distributed to the demand for services side is received, according to The first information adjusts the credit grade of the service provider distributed to the demand for services side；And/orThe second information that the service provider distributed to the demand for services side is directed to demand for services side feedback is received, according to Second information adjusts the credit grade of the demand for services side.
- 12. the matching process of demand for services according to claim 10, it is characterised in that further include：Obtain behavior number of the service provider distributed to the demand for services side after the service requirement information is received According to；The credit grade of the service provider distributed to the demand for services side is adjusted according to the behavioral data.
- A kind of 13. coalignment of demand for services, it is characterised in that including：Receiving unit, for receiving the service requirement information of demand for services side's transmission, and receives the service of service provider transmission Ability information；Searching unit, for according to the service requirement information, searching service capability information and the service requirement information phase At least one service provider matched somebody with somebody；Acquiring unit, for obtaining the credit grade of the demand for services side and the credit of at least one service provider etc. Level；Processing unit, for the credit grade according to the demand for services side and the credit of at least one service provider etc. Level, determines the service provider distributed to the demand for services side.
- 14. a kind of computer-readable medium, is stored thereon with computer program, it is characterised in that described program is held by processor The matching process of the demand for services as any one of claim 1 to 12 is realized during row.
- 15. a kind of electronic equipment, it is characterised in that including：One or more processors；Storage device, for storing one or more programs, when one or more of programs are by one or more of processing When device performs so that one or more of processors realize the demand for services as any one of claim 1 to 12 Matching process.
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| CN110097442A (en) * | 2019-05-13 | 2019-08-06 | 重庆天蓬网络有限公司 | Intelligent Matching method, system and electronic equipment for property tax business |
| CN110210876A (en) * | 2019-05-28 | 2019-09-06 | 数贸科技（北京）有限公司 | A kind of merchandise information processing method and device for B2B platform |
| CN110378791A (en) * | 2019-07-22 | 2019-10-25 | 深圳市元征科技股份有限公司 | A kind of information processing method, device and electronic equipment |
| CN110688573A (en) * | 2019-09-24 | 2020-01-14 | 支付宝(杭州)信息技术有限公司 | Method and device for recommending issue order in credit project |
| CN110796351A (en) * | 2019-10-17 | 2020-02-14 | 中国葛洲坝集团装备工业有限公司 | Resource sharing system based on industrial internet and transaction management method |
| CN112200414A (en) * | 2020-09-17 | 2021-01-08 | 中国建设银行股份有限公司 | LBS-based information integration method, device, medium and platform |
| CN112289418A (en) * | 2020-09-30 | 2021-01-29 | 音数汇元(上海)智能科技有限公司 | Service order obtaining method and device for home care and home care terminal |
| CN112258163A (en) * | 2020-11-13 | 2021-01-22 | 泰康保险集团股份有限公司 | Endowment management system and method, computer storage medium and electronic equipment |
| CN112819573A (en) * | 2021-01-25 | 2021-05-18 | 五八到家有限公司 | Order processing method, equipment and storage medium |
| CN113724120A (en) * | 2021-08-17 | 2021-11-30 | 中睿信数字技术有限公司 | Method and system for endowment service platform based on block chain |
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