CN107862546A - A kind of businessman's public praise evaluating apparatus - Google Patents
A kind of businessman's public praise evaluating apparatus Download PDFInfo
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- CN107862546A CN107862546A CN201710991377.1A CN201710991377A CN107862546A CN 107862546 A CN107862546 A CN 107862546A CN 201710991377 A CN201710991377 A CN 201710991377A CN 107862546 A CN107862546 A CN 107862546A
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- businessman
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0282—Rating or review of business operators or products
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06395—Quality analysis or management
Abstract
The present invention provides a kind of businessman's public praise evaluating apparatus, including:Acquisition module, score value of the user to each assessment item is gathered one by one according to multiple assessment items of setting, each assessment item obtains the score value of multiple user's typings;Processing module, each assessment item is calculated respectively according to multiple score values that each assessment item gathers, obtains the mean scores of each assessment item;The overall merit score value of businessman is calculated according to the mean scores of each assessment item;The word-of-mouth information of the businessman is obtained according to the overall merit score value and default score criteria.The present invention can set assessment item according to demand, carry out comprehensive grading processing by multiple assessment items of setting, repeatedly carry out average mark calculating, the public praise result for the businessman being calculated is more objective and comprehensive.
Description
Technical field
The invention mainly relates to field of information security technology, and in particular to a kind of businessman's public praise evaluating apparatus.
Background technology
At present, people are provided by some cell phone softwares businessman's word-of-mouth information carries out the selection of merchant service, businessman
Word-of-mouth information be used for reference information as consumer, should have objectivity and comprehensive feature, can intuitively, it is comprehensive
The quality for reflecting merchant service, and the method for the word-of-mouth information currently used for counting and calculating businessman, the public praise letter drawn
The objectivity of breath and comprehensive all not reasonable.
The content of the invention
The present invention provides a kind of businessman's public praise evaluating apparatus for above-mentioned technical problem.
The technical scheme that the present invention solves above-mentioned technical problem is as follows:A kind of businessman's public praise evaluating apparatus, including:
Score value of the user to each assessment item is gathered one by one according to multiple assessment items of setting, and each assessment item obtains
Obtain the score value of multiple user's typings;
Each assessment item is calculated respectively according to multiple score values that each assessment item gathers, obtains each comment
The mean scores of valency project;
The overall merit score value of businessman is calculated according to the mean scores of each assessment item;
The word-of-mouth information of the businessman is obtained according to the overall merit score value and default score criteria.
The beneficial effects of the invention are as follows:Assessment item can be according to demand set, carried out by multiple assessment items of setting
Comprehensive grading processing, repeatedly carries out average mark calculating, and the public praise result for the businessman being calculated is more objective and comprehensive.
On the basis of above-mentioned technical proposal, the present invention can also do following improvement.
Further, the multiple assessment item includes attitude scoring item, commercial quality scoring item and service processing speed
Spend scoring item;The score value is 0-5 points.
Further, the multiple score values gathered according to each assessment item are counted to each assessment item respectively
Calculate, the mean scores for obtaining each assessment item specifically include:
The each score value obtained in attitude scoring item is subjected to addition calculation, obtains the attitude scoring item
Total score K1, the number of the score value obtained in the total score K1 divided by the attitude scoring item is calculated
The mean scores Q1 of the attitude scoring item;
The each score value obtained in commercial quality scoring item is subjected to addition calculation, obtains the commercial quality scoring item
Total score K2, the number of the score value obtained in the total score K2 divided by the commercial quality scoring item is calculated
The mean scores Q2 of the commercial quality scoring item;
The each score value obtained in service processing speed evaluation item is subjected to addition calculation, obtains the service processing speed
The total score K3 of scoring item is spent, by of the score value obtained in the total score K3 divided by the service processing speed evaluation item
Number, the mean scores Q3 of the service processing speed evaluation item is calculated.
Beneficial effect using above-mentioned further technical scheme is:Multiple assessment items can be arranged as required to, are strengthened
The public praise result of businessman it is comprehensive, comprehensive.
Further, the overall merit score value of the mean scores calculating businessman of each assessment item of the basis specifically includes:
The mean scores of each assessment item are subjected to addition calculation, obtain the total score of the average mark of each assessment item
Value, and by the number summation of the total score divided by assessment item, the overall merit score value of businessman is calculated.
Beneficial effect using above-mentioned further technical scheme is:Handled by multiple averaging number, so as to strengthen businessman
Public praise result objectivity.
Further, the overall merit score value of the mean scores calculating businessman of each assessment item of the basis specifically includes:
By the mean scores Q1 of attitude scoring item, the mean scores Q2 of commercial quality scoring item and service processing speed
The mean scores Q3 of scoring item carries out addition calculation, obtains the total score M of the average mark of each assessment item, and by the total score
Value M divided by 3, the overall merit score value G of businessman is calculated.
Further, it is described the businessman is obtained according to the overall merit score value and default score criteria word-of-mouth information it is specific
Including:
The overall merit score value is matched with default score criteria, the default score criteria includes the first order
Not, second level and third level, the word-of-mouth information of the first level corresponding merchant is excellent, the second level corresponding merchant
Word-of-mouth information to be good, the word-of-mouth information of the second level corresponding merchant is poor, so as to obtain the word-of-mouth information of the businessman.
Beneficial effect using above-mentioned further technical scheme is:According to default score criteria and overall merit score value visitor
That sees reflects that the public praise of the businessman belongs to excellent, good or poor rank, consumer is more intuitively obtained the public praise of businessman.
Brief description of the drawings
Fig. 1 is the module frame chart of businessman's public praise evaluating apparatus provided in an embodiment of the present invention.
Embodiment
The principle and feature of the present invention are described below in conjunction with accompanying drawing, the given examples are served only to explain the present invention, and
It is non-to be used to limit the scope of the present invention.
Fig. 1 is the module frame chart of businessman's public praise evaluating apparatus provided in an embodiment of the present invention;
As shown in figure 1, a kind of businessman's public praise evaluating apparatus, including:
Acquisition module, for gathering score value of the user to each assessment item one by one according to multiple assessment items of setting,
Each assessment item obtains the score value of multiple user's typings;
Processing module, each assessment item is carried out respectively by the multiple score values gathered according to each assessment item based on
Calculate, obtain the mean scores of each assessment item;
The overall merit score value of businessman is calculated according to the mean scores of each assessment item;
The word-of-mouth information of the businessman is obtained according to the overall merit score value and default score criteria.
In above-described embodiment, assessment item can be according to demand set, integrate commenting by multiple assessment items of setting
Office is managed, and repeatedly carries out average mark calculating, and the public praise result for the businessman being calculated is more objective and comprehensive.
Alternatively, as one embodiment of the present of invention, in the processing module, the multiple assessment item includes service
Attitude scoring item, commercial quality scoring item and service processing speed scoring item;The score value is 0-5 points.
Alternatively, it is described to be gathered according to each assessment item in the processing module as one embodiment of the present of invention
Multiple score values each assessment item is calculated respectively, the mean scores for obtaining each assessment item specifically include:
The each score value obtained in attitude scoring item is subjected to addition calculation, obtains the attitude scoring item
Total score K1, the number of the score value obtained in the total score K1 divided by the attitude scoring item is calculated
The mean scores Q1 of the attitude scoring item;
The each score value obtained in commercial quality scoring item is subjected to addition calculation, obtains the commercial quality scoring item
Total score K2, the number of the score value obtained in the total score K2 divided by the commercial quality scoring item is calculated
The mean scores Q2 of the commercial quality scoring item;
The each score value obtained in service processing speed evaluation item is subjected to addition calculation, obtains the service processing speed
The total score K3 of scoring item is spent, by of the score value obtained in the total score K3 divided by the service processing speed evaluation item
Number, the mean scores Q3 of the service processing speed evaluation item is calculated.
In above-described embodiment, multiple assessment items can be arranged as required to, strengthen businessman public praise result it is comprehensive, complete
Face property.
Alternatively, as one embodiment of the present of invention, in the processing module, each assessment item of basis it is flat
The overall merit score value that equal score value calculates businessman specifically includes:
The mean scores of each assessment item are subjected to addition calculation, obtain the total score of the average mark of each assessment item
Value, and by the number summation of the total score divided by assessment item, the overall merit score value of businessman is calculated.
In above-described embodiment, handled by multiple averaging number, so as to strengthen the public praise result objectivity of businessman.
Alternatively, as one embodiment of the present of invention, in the processing module, each assessment item of basis it is flat
The overall merit score value that equal score value calculates businessman specifically includes:
By the mean scores Q1 of attitude scoring item, the mean scores Q2 of commercial quality scoring item and service processing speed
The mean scores Q3 of scoring item carries out addition calculation, obtains the total score M of the average mark of each assessment item, and by the total score
Value M divided by 3, the overall merit score value G of businessman is calculated.
Alternatively, it is described according to the overall merit score value in the processing module as one embodiment of the present of invention
The word-of-mouth information that the businessman is obtained with default score criteria specifically includes:
The overall merit score value is matched with default score criteria, the default score criteria includes the first order
Not, second level and third level, the word-of-mouth information of the first level corresponding merchant is excellent, the second level corresponding merchant
Word-of-mouth information to be good, the word-of-mouth information of the second level corresponding merchant is poor, so as to obtain the word-of-mouth information of the businessman.
In above-described embodiment, the public praise category of the businessman is objectively reflected according to default score criteria and overall merit score value
Yu You, good or poor rank, make consumer more intuitively obtain the public praise of businessman.
In several embodiments provided herein, it should be understood that disclosed apparatus and method, it can be passed through
Its mode is realized.For example, device embodiment described above is only schematical, for example, the division of unit, is only
A kind of division of logic function, can there is an other dividing mode when actually realizing, for example, multiple units or component can combine or
Person is desirably integrated into another system, or some features can be ignored, or does not perform.
The unit illustrated as separating component can be or may not be physically separate, be shown as unit
Part can be or may not be physical location, you can with positioned at a place, or can also be distributed to multiple networks
On unit.Some or all of unit therein can be selected to realize the mesh of scheme of the embodiment of the present invention according to the actual needs
's.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, can also
It is that unit is individually physically present or two or more units are integrated in a unit.It is above-mentioned integrated
Unit can both be realized in the form of hardware, can also be realized in the form of SFU software functional unit.
If integrated unit is realized in the form of SFU software functional unit and is used as independent production marketing or in use, can
To be stored in a computer read/write memory medium.Based on such understanding, technical scheme substantially or
Say that the part to be contributed to prior art, or all or part of the technical scheme can be embodied in the form of software product
Out, the computer software product is stored in a storage medium, including some instructions are causing a computer equipment
(can be personal computer, server, or network equipment etc.) performs all or part of each embodiment method of the present invention
Step.And foregoing storage medium includes:It is USB flash disk, mobile hard disk, read-only storage (ROM, Read-Only Memory), random
Access memory (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with Jie of store program codes
Matter.
More than, it is only embodiment of the invention, but protection scope of the present invention is not limited thereto, and it is any to be familiar with
Those skilled in the art the invention discloses technical scope in, various equivalent modifications or substitutions can be readily occurred in,
These modifications or substitutions should be all included within the scope of the present invention.Therefore, protection scope of the present invention should be wanted with right
The protection domain asked is defined.
Claims (6)
- A kind of 1. businessman's public praise evaluating apparatus, it is characterised in that including:Acquisition module, for gathering score value of the user to each assessment item one by one according to multiple assessment items of setting, each Assessment item obtains the score value of multiple user's typings;Processing module, multiple score values for being gathered according to each assessment item are calculated each assessment item respectively, Obtain the mean scores of each assessment item;The overall merit score value of businessman is calculated according to the mean scores of each assessment item;The word-of-mouth information of the businessman is obtained according to the overall merit score value and default score criteria.
- 2. a kind of businessman's public praise evaluating apparatus according to claim 1, it is characterised in that the multiple assessment item includes Attitude scoring item, commercial quality scoring item and service processing speed scoring item.
- 3. a kind of businessman's public praise evaluating apparatus according to claim 2, it is characterised in that described in the processing module Each assessment item is calculated respectively according to multiple score values that each assessment item gathers, obtains each assessment item Mean scores specifically include:The each score value obtained in attitude scoring item is subjected to addition calculation, obtains the total of the attitude scoring item Score value K1, the number of the score value obtained in the total score K1 divided by the attitude scoring item is calculated described The mean scores Q1 of attitude scoring item;The each score value obtained in commercial quality scoring item is subjected to addition calculation, obtains the total of the commercial quality scoring item Score value K2, the number of the score value obtained in the total score K2 divided by the commercial quality scoring item is calculated described The mean scores Q2 of commercial quality scoring item;The each score value obtained in service processing speed evaluation item is subjected to addition calculation, the service processing speed is obtained and comments The total score K3 of valency item, by the number of the score value obtained in the total score K3 divided by the service processing speed evaluation item, The mean scores Q3 of the service processing speed evaluation item is calculated.
- 4. a kind of businessman's public praise evaluating apparatus according to claim 3, it is characterised in that described in the processing module The overall merit score value that businessman is calculated according to the mean scores of each assessment item specifically includes:The mean scores of each assessment item are subjected to addition calculation, obtain the total score of the average mark of each assessment item, and By the number summation of the total score divided by assessment item, the overall merit score value of businessman is calculated.
- 5. a kind of businessman's public praise evaluating apparatus according to claim 3, it is characterised in that described in the processing module The overall merit score value that businessman is calculated according to the mean scores of each assessment item specifically includes:By the mean scores Q1 of attitude scoring item, the mean scores Q2 of commercial quality scoring item and service processing speed evaluation Mean scores Q3 carry out addition calculation, obtain the total score M of the average mark of each assessment item, and by the total score M Divided by 3, the overall merit score value G of businessman is calculated.
- A kind of 6. businessman's public praise evaluating apparatus according to claim any one of 1-5, it is characterised in that the processing module In, the word-of-mouth information that the businessman is obtained according to the overall merit score value and default score criteria specifically includes:The overall merit score value is matched with default score criteria, the default score criteria includes first level, the Two ranks and third level, the word-of-mouth information of the first level corresponding merchant is excellent, the mouth of the second level corresponding merchant Upright stone tablet information is good, and the word-of-mouth information of the second level corresponding merchant is poor, so as to obtain the word-of-mouth information of the businessman.
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CN201710991377.1A CN107862546A (en) | 2017-10-23 | 2017-10-23 | A kind of businessman's public praise evaluating apparatus |
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CN201710991377.1A CN107862546A (en) | 2017-10-23 | 2017-10-23 | A kind of businessman's public praise evaluating apparatus |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN110766416A (en) * | 2018-07-24 | 2020-02-07 | 北京京东尚科信息技术有限公司 | Method, apparatus, computer system, and medium for merchant ranking |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN103858142A (en) * | 2011-09-29 | 2014-06-11 | 株式会社咕嘟妈咪 | Store information provision system |
CN106934492A (en) * | 2017-02-24 | 2017-07-07 | 深圳市金立通信设备有限公司 | A kind of method and terminal for predicting health information |
-
2017
- 2017-10-23 CN CN201710991377.1A patent/CN107862546A/en active Pending
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103858142A (en) * | 2011-09-29 | 2014-06-11 | 株式会社咕嘟妈咪 | Store information provision system |
CN106934492A (en) * | 2017-02-24 | 2017-07-07 | 深圳市金立通信设备有限公司 | A kind of method and terminal for predicting health information |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN110766416A (en) * | 2018-07-24 | 2020-02-07 | 北京京东尚科信息技术有限公司 | Method, apparatus, computer system, and medium for merchant ranking |
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Application publication date: 20180330 |
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