CN107862534A - The information processing method and device of potential customers - Google Patents
The information processing method and device of potential customers Download PDFInfo
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- CN107862534A CN107862534A CN201611175212.9A CN201611175212A CN107862534A CN 107862534 A CN107862534 A CN 107862534A CN 201611175212 A CN201611175212 A CN 201611175212A CN 107862534 A CN107862534 A CN 107862534A
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- banquet
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
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Abstract
The invention discloses a kind of information processing method of potential customers, this method flow includes：The customer information of user's input and storage are received, wherein, the customer information includes the communication mode and purchase intention of client；Determine to attend a banquet with what the customer information matched according to the communication mode and/or the purchase intention, the customer information is distributed to being attended a banquet described in matching and handled.The present invention also proposes a kind of information processor of potential customers.The present invention, which solves, to be difficult to for the purchase intention of potential customers to be conveyed to the technical problem at sales force in time in the prior art.
Description
Technical field
The present invention relates to the information processing method and device of technical field of data processing, more particularly to a kind of potential customers.
Background technology
At present, the businessman of insurance products or financial product is typically all the pin that product is carried out by special sales force
Sell, such as by electricity pin channel, network sale channel or sales force's direct selling etc., these Sales Channels are required for the sale people of specialty
Member.When the amateur sales force such as customer service or other business personnels runs into the client for having purchase intention, they are unclear
The specifying information of product for sale, the division of labor of the sales force of other Sales Channels is not known yet, cause to be difficult to potential customers
Purchase intention be conveyed in time at sales force.
The content of the invention
The present invention provides a kind of information processing method and device of potential customers, and its main purpose is solve prior art
In be difficult to for the purchase intention of potential customers to be conveyed to the technical problem at sales force in time.
To achieve the above object, the present invention provides a kind of information processing method of potential customers, the information of the potential customers
Processing method includes：
The customer information of user's input and storage are received, wherein, the customer information includes communication mode and the purchase of client
Buy wish；
Determine to attend a banquet with what the customer information matched according to the communication mode and/or the purchase intention, by described in
Customer information is distributed to being attended a banquet described in matching and handled.
Alternatively, the customer information for receiving user's input and the step of storage before, the information of the potential customers
Processing method also includes step：
When receiving Data Enter request, there is provided Data Enter interface, receive user and be based on described information input interface
The customer information of input.
Alternatively, it is described to determine what is matched with the customer information according to the communication mode and/or the purchase intention
Attend a banquet, the customer information, which is distributed to the step of being handled of being attended a banquet described in matching, to be included：
Determine to attend a banquet with what the customer information matched according to the communication mode and/or the purchase intention；
After the identification information that priority treatment is added for the customer information, the customer information is distributed to described in matching
Attend a banquet and handled, at the same to attended a banquet described in distribution send priority treatment described in customer information prompt message.
Alternatively, it is described to determine that what is matched with the customer information wraps the step of attending a banquet according to the communication method information
Include：
Information of home location corresponding to the communication mode is determined, searches the team of attending a banquet matched with the information of home location；
Attending a banquet in the team of attending a banquet is attended a banquet as with what the customer information matched.
Alternatively, when matching attend a banquet have multiple when, it is described by the customer information distribute to attended a banquet described in matching into
The step of row processing, includes：
Multiple pending customer quantities attended a banquet of matching are obtained respectively, and institute is determined according to the pending customer quantity
Multiple priority attended a banquet are stated, wherein, the pending customer quantity is fewer, then its priority is higher；
Distribute the customer information to attending a banquet to highest priority.
In addition, to achieve the above object, the present invention also provides a kind of information processor of potential customers, the potential customers
Information processor include：
Information receiving module, for receiving customer information and the storage of user's input, wherein, the customer information includes visitor
The communication mode and purchase intention at family；
Attend a banquet distribute module, for being determined and the customer information according to the communication mode and/or the purchase intention
Attending a banquet for matching, the customer information is distributed to being attended a banquet described in matching and handled.
Alternatively, described information receiving module is additionally operable to：When receiving Data Enter request, there is provided Data Enter circle
Face, receive the customer information that user is inputted based on described information input interface.
Alternatively, the distribute module of attending a banquet includes：
Attend a banquet determining unit, for being determined and the customer information according to the communication mode and/or the purchase intention
Matching is attended a banquet；
Adding device is identified, for adding the identification information of priority treatment for the customer information；
Information transmitting unit, for the customer information after the identification information for adding priority treatment to be distributed to matching
Described attend a banquet is handled, at the same to attended a banquet described in distribution send priority treatment described in customer information prompt message.
Alternatively, the determining unit of attending a banquet is additionally operable to：Determine information of home location corresponding to the communication mode, search with
The team of attending a banquet of the information of home location matching；And using in the team of attending a banquet attend a banquet as with the customer information
That matches somebody with somebody attends a banquet.
Alternatively, when matching attend a banquet have multiple when, the distribute module of attending a banquet includes：
Priority determining unit, for obtaining multiple pending customer quantities attended a banquet of matching respectively, and according to described
Pending customer quantity determines the multiple priority attended a banquet, wherein, the pending customer quantity is fewer, then its priority
It is higher；
Attend a banquet allocation unit, for distributing the customer information to attending a banquet to highest priority.
The information processing method and device of potential customers proposed by the present invention, user are being run into the potential of purchase intention
During client, customer information is obtained, includes the communication mode and purchase intention of client, is anticipated according to above-mentioned communication mode and/or purchase
It is willing to determine that what is matched with customer information attends a banquet, and the customer information of the potential customers is assigned to the place of attending a banquet and handled, also
It is to say, for amateur sales force, when potential customers are run into, without understanding the specifying information of product for sale
With the division of labor of the sales force of other Sales Channels, it is only necessary to which the information of the typing client, the solution of the present invention can pass through
The customer information of user's typing, suitable distribution processing of attending a banquet is automatically selected, the purchase intention of client can be passed in time
To place of attending a banquet, the potential customers are followed up by the sales force to attend a banquet, improve company's benefit and Consumer's Experience.
Brief description of the drawings
Fig. 1 is the flow chart of the information processing method first embodiment of potential customers of the present invention；
Fig. 2 be potential customers of the present invention information processing method second embodiment in step S20 refinement schematic flow sheet；
Fig. 3 be potential customers of the present invention information processing method 3rd embodiment in step S20 refinement schematic flow sheet；
Fig. 4 is the high-level schematic functional block diagram of the information processor first embodiment of potential customers of the present invention；
Fig. 5 is the refinement function mould of distribute module of being attended a banquet in the information processor second embodiment of potential customers of the present invention
Block schematic diagram；
Fig. 6 is the refinement function mould of distribute module of being attended a banquet in the information processor 3rd embodiment of potential customers of the present invention
Block schematic diagram.
The realization, functional characteristics and advantage of the object of the invention will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The present invention provides a kind of information processing method of potential customers.It is the letter of potential customers of the present invention shown in reference picture 1
Cease the flow chart of processing method first embodiment.
In the present embodiment, the information processing method of the potential customers includes：
Step S10, customer information and the storage of user's input are received, wherein, the customer information includes the communication of client
Mode and purchase intention.
The method that the embodiment of the present invention proposes realizes that information input terminal can be with based on information input terminal and server
It is the fixed terminal such as the mobile terminals such as mobile phone, tablet personal computer or PC (Personal Computer, PC) machine,
Communicated between information input terminal and server.User can obtain client's letter when running into the client for having purchase intention
Breath, customer information comprise at least communication mode and purchase intention, the phone number that communication mode can be, purchase intention is generally
Client's kind of insurance interested or specific insurance products title etc..After above- mentioned information is got, pass through Data Enter
The customer information of terminal input user simultaneously sends it to server.
Specifically, the control for triggering Data Enter request is provided on information input terminal, user triggers the control
Afterwards, terminal to server sends Data Enter request, and server is when receiving Data Enter request, there is provided Data Enter interface
So that the terminal is shown, after user is based on Data Enter interface input customer information, terminal sends it to server for it
Storage.In the present embodiment, the customer information got through the above way is distributed into attending a banquet for electric pin system to be handled.
Step S20, the seat for determining to match with the customer information according to the communication mode and/or the purchase intention
Seat, the customer information is distributed to being attended a banquet described in matching and handled.
As a kind of embodiment, attending a banquet according to following topology layout in electric pin system：Have under one electric pin system
Multiple team of attending a banquet, team of each attending a banquet include multiple electricity pins and attended a banquet.Electric pin system is additionally provided with mechanism level, including first-level machine
Structure, secondary facility etc., administrative division, provincial administrative region are one-level mechanism, the city-level administrative area under provincial administrative region
Domain is secondary facility.Wherein, in units of team of attending a banquet, specific mechanism is set for each team of attending a banquet, that is to say, that each
Team of attending a banquet is responsible for handling client corresponding to specific mechanism.Each authority letter attended a banquet in electric pin system is stored with server
Breath, for example, each information such as mechanism corresponding to team of attending a banquet；Therefore, when getting communication mode, judge that communication mode is corresponding
Mechanism, by correspondence for phone number exemplified by, the information of home location of inquiry mobile phone number, according to the information of home location judge
Mechanism belonging to customer information, it is determined that being responsible for handling the team of attending a banquet of the institutional client, above-mentioned customer information is distributed into determination
Attend a banquet team processing.
Generally, attend a banquet include in team it is multiple attend a banquet, and be responsible for handling the team of attending a banquet of the institutional client
May be one or more, that is to say, that obtained according to communication mode matched with the customer information attend a banquet may have it is more
It is individual, server customer information is distributed to attend a banquet processing when, it is necessary to select one specifically to attend a banquet, it is for instance possible to use with
The mode of machine distribution distributes to customer information any one in multiple attend a banquet.Can also be in advance in each team of attending a banquet
A number of these the responsible potential clients that attend a banquet are set, is attended a banquet for these and specific identifier is set to be attended a banquet differentiation with others
Open, server, it is determined that after team of attending a banquet, can be distributed to above-mentioned specific mark when distributing the information of above-mentioned potential customers
Know attend a banquet in any one；Or in other examples, other allocation rule selection matchings can also be set
It is multiple attend a banquet in one.
In other implementations, the team that can also attend a banquet is unit, and specific insurance is set for each team of attending a banquet
Species, by taking insurance products as an example, insurance generally comprises multiple species, such as vehicle insurance, accident insurance, serious illness insurance, accident insurance etc..This
Sample, team of each attending a banquet distribute the specific kind of insurance.Server therefrom obtains willingness information in customer information is got,
Client's kind of insurance interested is determined according to willingness information, if purchase intention is specific insurance products title, it can be determined that
The kind of insurance belonging to the insurance products title, so as to assign it to attending a banquet in team of attending a banquet corresponding with the kind of insurance
Place, on from team of attending a banquet selection attend a banquet the mode of distribution, be referred to above-mentioned embodiment.
Further, as a kind of embodiment, for server, the visitor of information input terminal transmission is being received
After the information of family, the communication mode of client, such as phone number are got from customer information, sending information to client has accepted
Prompt message.
The information processing method for the potential customers that the present embodiment proposes, user are running into the potential customers with purchase intention
When, customer information is obtained, includes the communication mode and purchase intention of client, it is true according to above-mentioned communication mode and/or purchase intention
That determines to match with customer information is attended a banquet, and the customer information of the potential customers is assigned into the place of attending a banquet and handled, that is to say, that
For amateur sales force, when potential customers are run into, without understand product for sale specifying information and its
The division of labor of the sales force of his Sales Channel, it is only necessary to which the information of the typing client, the scheme of the present embodiment can be by using
The customer information of family typing, suitable distribution processing of attending a banquet is automatically selected, the purchase intention of client can be communicated in time
Attend a banquet place, the potential customers are followed up by the sales force to attend a banquet, improve company's benefit and Consumer's Experience.
The second embodiment of the information processing method of potential customers of the present invention is proposed based on above-mentioned first embodiment.Reference picture
Shown in 2, in the present embodiment, step S20 includes following refinement step：
Step S21, the seat for determining to match with the customer information according to the communication mode and/or the purchase intention
Seat.
Step S22, for the customer information add priority treatment identification information after, by the customer information distribute to
Described attend a banquet matched somebody with somebody is handled, while to the prompt message that sends customer information described in priority treatment of being attended a banquet described in distribution.
In the method that embodiment proposes, client point of the server using the above-mentioned potential customers got as priority treatment
The place of attending a banquet is fitted on to be handled.Specifically, before customer information is assigned to attends a banquet, the mark of priority treatment is added wherein
Know, the priority of the customer information is higher than the customer information got from other channels attended a banquet and received, so that the people that attends a banquet
, can be according to the identification information priority treatment customer information, further, in order to improve this after member receives the customer information
Customer information by the probability of priority treatment, believe by the prompting to the transmission priority treatment of attending a banquet of distribution while customer information is sent
Breath.
Because above-mentioned potential customers have purchase intention for product, that is to say, that lead to relative in electric pin system
The client to be developed that other channels are got is crossed, using these potential customers as subject of a sale, facilitates production marketing success
Probability it is some higher, therefore, by the way of the present embodiment, the client using these potential customers as priority treatment, attend a banquet
These customer informations of personnel's priority treatment, these potential customers can be made quickly to receive feedback and the communication of sales force,
Avoid the loss of potential customers, the purchase intention of client be communicated in time attend a banquet place while, improve production marketing into
The probability of work(.
The information processing side of potential customers of the present invention is proposed based on the method for above-mentioned first embodiment or second embodiment
The 3rd embodiment of method.Shown in reference picture 3, in the present embodiment, when matching attend a banquet have multiple when, step S20 include it is following
Refinement step：
Step S23, multiple pending customer quantities attended a banquet of matching are obtained respectively, and according to pending client's number
Amount determines the multiple priority attended a banquet, wherein, the pending customer quantity is fewer, then its priority is higher.
Step S24, distribute the customer information to attending a banquet to highest priority.
In the method that the embodiment proposes, server is detected in real time to each service conditions attended a banquet, to obtain
The pending customer quantity each attended a banquet, these priority attended a banquet are judged according to its pending customer quantity, treated for those
Processing customer quantity it is few attend a banquet for, they have the more sufficient time to handle potential customers' information, therefore, can will be preferential
Level rule setting be：The pending customer quantity attended a banquet is fewer, then its priority is higher；The information of potential customers is distributed to and treated
Processing customer quantity is minimum to attend a banquet.It is understood that above-mentioned pending customer quantity can be waited to locate including various types of
The quantity of client is managed, the quantity of pending potential customers can also be only included.In some embodiments, if each attended a banquet
Specific processing potential customers' information of attending a banquet is provided with team, then can only obtain these pending customer quantities attended a banquet,
And be allocated according to the priority in distribution, improve the data processing speed of server.
The present invention also proposes a kind of information processor of potential customers.
It is the high-level schematic functional block diagram of the information processor first embodiment of potential customers of the present invention shown in reference picture 4.
In this embodiment, the information processor of the potential customers includes：
Information receiving module 10, for receiving customer information and the storage of user's input, wherein, the customer information includes
The communication mode and purchase intention of client.
The information processor for the potential customers that the embodiment of the present invention proposes can be a server, the server and letter
Communicated between breath typing terminal, information input terminal can be the mobile terminals such as mobile phone, tablet personal computer or PC
The fixed terminals such as (Personal Computer, PC) machine, user can obtain when running into the client for having purchase intention
Customer information is taken, customer information comprises at least communication mode and purchase intention, the phone number that communication mode can be, purchase meaning
It is willing to be generally client's kind of insurance interested or specific insurance products title etc..After above- mentioned information is got, pass through
The customer information of information input terminal input user simultaneously sends it to server.
Specifically, the control for triggering Data Enter request is provided on information input terminal, user triggers the control
Afterwards, terminal to server sends Data Enter request, and information receiving module 10 is when receiving Data Enter request, there is provided information
Input interface shows that after user is based on Data Enter interface input customer information, terminal is sent to for information input terminal
To server, information receiving module 10 receives the customer information of user's input and storage.In the present embodiment, above-mentioned side will be passed through
The customer information that formula is got is distributed to attending a banquet for electric pin system and handled.
Distribute module of attending a banquet 20, for determining to believe with the client according to the communication mode and/or the purchase intention
Attending a banquet for breath matching, the customer information is distributed to being attended a banquet described in matching and handled.
As a kind of embodiment, attending a banquet according to following topology layout in electric pin system：Have under one electric pin system
Multiple team of attending a banquet, team of each attending a banquet include multiple electricity pins and attended a banquet.Electric pin system is additionally provided with mechanism level, including first-level machine
Structure, secondary facility etc., administrative division, provincial administrative region are one-level mechanism, the city-level administrative area under provincial administrative region
Domain is secondary facility.Wherein, in units of team of attending a banquet, specific mechanism is set for each team of attending a banquet, that is to say, that each
Team of attending a banquet is responsible for handling client corresponding to specific mechanism.Each authority letter attended a banquet in electric pin system is stored with server
Breath, for example, each information such as mechanism corresponding to team of attending a banquet；Therefore, when getting communication mode, judge that communication mode is corresponding
Mechanism, by correspondence for phone number exemplified by, the information of home location of the inquiry mobile phone number of distribute module of attending a banquet 20, according to this
Information of home location judges the mechanism belonging to customer information, it is determined that being responsible for handling the team of attending a banquet of the institutional client, by above-mentioned client
Information distributes to team's processing of attending a banquet of determination.
Generally, attend a banquet include in team it is multiple attend a banquet, and be responsible for handling the team of attending a banquet of the institutional client
May be one or more, that is to say, that obtained according to communication mode matched with the customer information attend a banquet may have it is more
It is individual, distribute module of attending a banquet 20 customer information is distributed to attend a banquet processing when, it is necessary to select one specifically to attend a banquet, for example, seat
Seat distribute module 20 can be using customer information to be distributed to any one in multiple attend a banquet by the way of being randomly assigned.Can also
A number of these responsible potential clients that attend a banquet of setting in advance in each team of attending a banquet, being attended a banquet for these, it is specific to set
Mark is distinguished with being attended a banquet with others, and distribute module of attending a banquet 20 is when distributing the information of above-mentioned potential customers, it is determined that attending a banquet
After team, any one in attending a banquet with above-mentioned specific identifier can be distributed to；Or in other examples,
Can set the selection matching of other allocation rules it is multiple attend a banquet in one.
In other implementations, the team that can also attend a banquet is unit, and specific insurance is set for each team of attending a banquet
Species, by taking insurance products as an example, insurance generally comprises multiple species, such as vehicle insurance, accident insurance, serious illness insurance, accident insurance etc..This
Sample, team of each attending a banquet distribute the specific kind of insurance.Server therefrom obtains willingness information in customer information is got,
Client's kind of insurance interested is determined according to willingness information, if purchase intention is specific insurance products title, it can be determined that
The kind of insurance belonging to the insurance products title, so as to assign it to attending a banquet in team of attending a banquet corresponding with the kind of insurance
Place, on from team of attending a banquet selection attend a banquet the mode of distribution, be referred to above-mentioned embodiment.
Further, as a kind of embodiment, for server, the visitor of information input terminal transmission is being received
After the information of family, the communication mode of client, such as phone number are got from customer information, sending information to client has accepted
Prompt message.
The information processor for the potential customers that the present embodiment proposes, user are running into the potential customers with purchase intention
When, customer information is obtained, includes the communication mode and purchase intention of client, it is true according to above-mentioned communication mode and/or purchase intention
That determines to match with customer information is attended a banquet, and the customer information of the potential customers is assigned into the place of attending a banquet and handled, that is to say, that
For amateur sales force, when potential customers are run into, without understand product for sale specifying information and its
The division of labor of the sales force of his Sales Channel, it is only necessary to which the information of the typing client, the scheme of the present embodiment can be by using
The customer information of family typing, suitable distribution processing of attending a banquet is automatically selected, the purchase intention of client can be communicated in time
Attend a banquet place, the potential customers are followed up by the sales force to attend a banquet, improve company's benefit and Consumer's Experience.
The second embodiment of the information processor of potential customers of the present invention is proposed based on above-mentioned first embodiment.Reference picture
Shown in 5, in the present embodiment, distribute module of attending a banquet 20 includes：
Determining unit of attending a banquet 21, for determining to believe with the client according to the communication mode and/or the purchase intention
Breath matching is attended a banquet.
Adding device 22 is identified, for adding the identification information of priority treatment for the customer information.
Information transmitting unit 23, for the customer information after the identification information for adding priority treatment to be distributed to matching
Described attend a banquet handled, while to the prompt message that sends customer information described in priority treatment of being attended a banquet described in distribution.
In the device that embodiment proposes, client point of the server using the above-mentioned potential customers got as priority treatment
The place of attending a banquet is fitted on to be handled.Specifically, after what determining unit of attending a banquet 21 determined to match attends a banquet, mark adding device 22 is at it
The identification information of middle addition priority treatment, makes the priority of the customer information be higher than being got from other channels of receiving of attending a banquet
Customer information, can be according to identification information priority treatment client letter so that after seat personnel receives the customer information
Breath, further, customer information is being sent by the probability of priority treatment, information transmitting unit 23 in order to improve the customer information
Simultaneously the prompt message of priority treatment is sent to attending a banquet for distribution.Because above-mentioned potential customers are with purchase intention for product
, that is to say, that relative to the client to be developed got in electric pin system by other channels, using these potential customers as
If subject of a sale, facilitate the successful probability of production marketing some higher, therefore, using the scheme of the present embodiment, these are dived
In client of the client as priority treatment, these customer informations of seat personnel priority treatment, these potential customers can be made faster
Ground receives feedback and the communication of sales force, avoids the loss of potential customers, is communicated in time in the purchase intention of client
Attend a banquet place while, improve the successful probability of production marketing.
The information processing apparatus of potential customers of the present invention is proposed based on the device of above-mentioned first embodiment or second embodiment
The 3rd embodiment put.Shown in reference picture 6 (by taking first embodiment as an example), in the present embodiment, when matching attend a banquet have it is multiple
When, distribute module of attending a banquet 20 includes：
Priority determining unit 24, for obtaining multiple pending customer quantities attended a banquet of matching respectively, and according to institute
State pending customer quantity and determine the multiple priority attended a banquet, wherein, the pending customer quantity is fewer, then its is preferential
Level is higher.
Allocation unit of attending a banquet 25, for distributing the customer information to attending a banquet to highest priority.
In the device that the embodiment proposes, each service conditions attended a banquet is detected in real time, to obtain each sit
The pending customer quantity of seat, priority determining unit 24 judge these priority attended a banquet according to its pending customer quantity,
For those pending customer quantities it is few attend a banquet for, they have the more sufficient time to handle potential customers' information, therefore,
Priority rule can be arranged to：The pending customer quantity attended a banquet is fewer, then its priority is higher；Allocation unit of attending a banquet 25
The information of potential customers distributed to pending customer quantity is minimum to attend a banquet.It is understood that above-mentioned pending client's number
Amount can include the quantity of various types of pending clients, can also only include the quantity of pending potential customers.One
In a little embodiments, if being provided with specific processing potential customers' information of attending a banquet in each team of attending a banquet, can only it obtain
These pending customer quantities attended a banquet, and be allocated according to the priority in distribution, improve at the data of server
Manage speed.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to non-row
His property includes, so that process, method, article or device including a series of elements not only include those key elements, and
And also include the other element being not expressly set out, or also include for this process, method, article or device institute inherently
Key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that including this
Other identical element also be present in the process of key element, method, article or device.
In addition, the technical scheme between each embodiment can be combined with each other, but must be with ordinary skill
Personnel can be implemented as basis, when the combination of technical scheme occur it is conflicting or when can not realize should people think this technology
The combination of scheme is not present, also not within the protection domain of application claims.
The preferred embodiments of the present invention are these are only, are not intended to limit the scope of the invention, it is every to utilize this hair
The equivalent structure or equivalent flow conversion that bright specification and accompanying drawing content are made, or directly or indirectly it is used in other related skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of information processing method of potential customers, it is characterised in that the information processing method of the potential customers includes：
The customer information of user's input and storage are received, wherein, the customer information includes the communication mode of client and purchase is anticipated
It is willing to；
Determine to attend a banquet with what the customer information matched according to the communication mode and/or the purchase intention, by the client
Information is distributed to being attended a banquet described in matching and handled.
2. the information processing method of potential customers according to claim 1, it is characterised in that described to receive what user inputted
Customer information and the step of store before, the information processing method of the potential customers also includes step：
When receiving Data Enter request, there is provided Data Enter interface, receive user and inputted based on described information input interface
Customer information.
3. the information processing method of potential customers according to claim 1, it is characterised in that described according to the communication party
Formula and/or the purchase intention are determined to attend a banquet with what the customer information matched, and the customer information is distributed to the institute of matching
Stating the step of being handled of attending a banquet includes：
Determine to attend a banquet with what the customer information matched according to the communication mode and/or the purchase intention；
After the identification information that priority treatment is added for the customer information, the customer information is distributed to being attended a banquet described in matching
Handled, at the same to attended a banquet described in distribution send priority treatment described in customer information prompt message.
4. the information processing method of potential customers according to claim 3, it is characterised in that described according to the communication party
Formula information determines that what is matched with the customer information includes the step of attending a banquet：
Information of home location corresponding to the communication mode is determined, searches the team of attending a banquet matched with the information of home location；
Attending a banquet in the team of attending a banquet is attended a banquet as with what the customer information matched.
5. the information processing method of potential customers according to any one of claim 1 to 4, it is characterised in that work as matching
Attend a banquet when having multiple, described distribute the customer information to the step of being handled of being attended a banquet described in matching includes：
Multiple pending customer quantities attended a banquet of matching are obtained respectively, and are determined according to the pending customer quantity described more
The individual priority attended a banquet, wherein, the pending customer quantity is fewer, then its priority is higher；
Distribute the customer information to attending a banquet to highest priority.
6. a kind of information processor of potential customers, it is characterised in that the information processor of the potential customers includes：
Information receiving module, for receiving customer information and the storage of user's input, wherein, the customer information includes client's
Communication mode and purchase intention；
Attend a banquet distribute module, for determining to match with the customer information according to the communication mode and/or the purchase intention
Attend a banquet, the customer information is distributed to being attended a banquet described in matching and handled.
7. the information processor of potential customers according to claim 6, it is characterised in that described information receiving module is also
For：When receiving Data Enter request, there is provided Data Enter interface, receive user and inputted based on described information input interface
Customer information.
8. the information processor of potential customers according to claim 6, it is characterised in that the distribute module bag of attending a banquet
Include：
Attend a banquet determining unit, for determining to match with the customer information according to the communication mode and/or the purchase intention
Attend a banquet；
Adding device is identified, for adding the identification information of priority treatment for the customer information；
Information transmitting unit, for the customer information after the identification information for adding priority treatment to be distributed to described in matching
Attend a banquet and handled, at the same to attended a banquet described in distribution send priority treatment described in customer information prompt message.
9. the information processor of potential customers according to claim 8, it is characterised in that described to attend a banquet determining unit also
For：Information of home location corresponding to the communication mode is determined, searches the team of attending a banquet matched with the information of home location；With
And attending a banquet in the team of attending a banquet is attended a banquet as with what the customer information matched.
10. the information processor of the potential customers according to any one of claim 6 to 9, it is characterised in that work as matching
Attend a banquet when having multiple, the distribute module of attending a banquet includes：
Priority determining unit, for obtaining multiple pending customer quantities attended a banquet of matching respectively, and wait to locate according to described
Reason customer quantity determines the multiple priority attended a banquet, wherein, the pending customer quantity is fewer, then its priority is got over
It is high；
Attend a banquet allocation unit, for distributing the customer information to attending a banquet to highest priority.
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| CN201611175212.9A CN107862534A (en) | 2016-12-15 | 2016-12-15 | The information processing method and device of potential customers |
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