CN107862487A - A kind of information technology consultative service system - Google Patents

A kind of information technology consultative service system Download PDF

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Publication number
CN107862487A
CN107862487A CN201711338677.6A CN201711338677A CN107862487A CN 107862487 A CN107862487 A CN 107862487A CN 201711338677 A CN201711338677 A CN 201711338677A CN 107862487 A CN107862487 A CN 107862487A
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China
Prior art keywords
module
service system
forum
data memory
information technology
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Pending
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CN201711338677.6A
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Chinese (zh)
Inventor
江伯滔
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Guangzhou 96 Computer Co Ltd
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Guangzhou 96 Computer Co Ltd
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Priority to CN201711338677.6A priority Critical patent/CN107862487A/en
Publication of CN107862487A publication Critical patent/CN107862487A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
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  • Entrepreneurship & Innovation (AREA)
  • Operations Research (AREA)
  • Physics & Mathematics (AREA)
  • Educational Administration (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Game Theory and Decision Science (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Information Transfer Between Computers (AREA)
  • Computer And Data Communications (AREA)

Abstract

The invention discloses a kind of information technology consultative service system, including user terminal and server end, the user terminal is connected by internet with server end, the user terminal includes Registering modules, login module, retrieval module electronic book module, the server end includes data memory module and forum module, the Registering modules, for carrying out account registration by cell-phone number or mailbox number, the authentication information of account and password during registration is stored in data memory module;The login module, for the account and password that are inputted when logging in be sent to data memory module and be verified, it is proved to be successful, then allows user to enter service system, authentication failed, then do not allow access into service system.User can be helped to obtain the electronics shelves of required books and document as early as possible, and online reading and download function are provided, while user can also seek advice from other users in forum by posting.

Description

A kind of information technology consultative service system
Technical field
The present invention relates to consultative service system technical field, more particularly to a kind of information technology consultative service system.
Background technology
Information technology is primarily used for the general name of various technologies used by managing with processing information.The application of information technology Including computer hardware and software, network and mechanics of communication, applied software development instrument etc..Computer and internet popularization with Come, people it is more prevalent produce, handle, exchange and propagate various forms of information using computer.
With the development of internet and electronics technology, the life of information technology and people are closely bound up, but due to information Technology is a kind of professional very strong technology, therefore most people is known in the related specialty for wanting to understand in depth information technology During knowledge, often it is unable to find the door and get in, and the relevant knowledge retrieved from internet is more numerous and diverse, zero-base plinth or basis are relatively Shallow people does not have the ability of filter information, therefore often get half the result with twice the effort, can not quick and precisely and the decorrelation of system is known Know.
The content of the invention
Information technology specialty is stronger the invention aims to solving in the prior art, people can not quick and precisely and Again the problem of the understanding relevant knowledge of system, and a kind of information technology consultative service system proposed.
To achieve these goals, present invention employs following technical scheme:
A kind of information technology consultative service system, including user terminal and server end, the user terminal pass through internet and service Device end is connected, and the user terminal includes Registering modules, login module, retrieval module and e-book module, the server end Including data memory module and forum module,
The Registering modules, for carrying out account registration by cell-phone number or mailbox number, the identity of account and password during registration Checking information is stored in data memory module;
The login module, for the account and password that are inputted when logging in be sent to data memory module and be verified, verify Success, then allow user to enter service system, authentication failed, then do not allow access into service system;
The retrieval module, for by retrieval, inquire about data memory module in correlation technique document;
The data memory module, including the server for storage, for authentication information during client enrollment to be carried out Storage, while the electronics shelves of information technology pertinent texts and document are stored, it is additionally operable to store the model in forum module, And the sensitive word in storage forum module;
The forum module includes post module, analogy module and auditing module, for problem to be sent in forum, by forum In other registered users answer, and when posting, first pass through analogy module, find out with subject of question similar in history patch note enter Row is recommended, and avoids different users from repeating to put question to the problem of same, when similar model can not be found, then module of posting Model is transferred to auditing module and audited, and examination & verification is issued after passing through in forum.
Preferably, the retrieval module is the Fuzzy Query Technology based on n-gram, passes through the mould of string segmentation technology The algorithm for pasting inquiry is realized.
Preferably, the data memory module includes the inverted index module based on B+ trees, for information technology is related Books and document index structure is established by B+ tree algorithms, so as to just with retrieval.
Preferably, the module of posting includes title module, label model and subject content module, when title module and mark After signing title and the label determination in module, analogy module enters title and label with the history model in data memory module Row compares, and extracts wherein model similar in title and label and recommend user, and then user confirms to continue to post or select History model.
Preferably, the examination module includes sensitive word examination module, for confirming whether user has sensitivity in posting Word, if sensitive word then forbids sending for this note, model issue is allowed if without sensitive word in forum, the sensitivity Word is stored in data memory module.
Compared with prior art, the invention provides a kind of information technology consultative service system, possesses following beneficial effect:
1st, the information technology consultative service system, by setting retrieval module and data memory module, user search can be helped The electronics shelves of information technology pertinent texts and document so that user be capable of simple and fast obtain desired books and document.
2nd, the information technology consultative service system, by setting forum module, it can make user in forum by posting Carry out the knowledge to other users consulting related information technology, while the model in forum can receive the examination & verification for examining module, ensure The model content issued in forum does not offend relevant laws and regulations, while that user can be helped to obtain as early as possible is similar for analogy module Model.
It is same as the prior art or can be realized using prior art that part is not directed in the system, the present invention can be with Help user to obtain the electronics shelves of required books and document as early as possible, and online reading and download function are provided, while user In forum other users can also be seeked advice from by posting.
Brief description of the drawings
Fig. 1 is a kind of system architecture diagram of information technology consultative service system proposed by the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, rather than whole embodiments.
In the description of the invention, it is to be understood that term " on ", " under ", "front", "rear", "left", "right", The orientation or position relationship of the instruction such as " top ", " bottom ", " interior ", " outer " are based on orientation shown in the drawings or position relationship, are only Described for the ease of description is of the invention with simplified, rather than the device or element of instruction or hint meaning must be with specifically sides Position, with specific azimuth configuration and operation, therefore be not considered as limiting the invention.
Reference picture 1, a kind of information technology consultative service system, including user terminal and server end, user terminal pass through interconnection Net is connected with server end, and the user terminal includes Registering modules, login module, retrieval module and e-book module, service Device end includes data memory module and forum module,
Registering modules, for carrying out account registration by cell-phone number or mailbox number, the authentication of account and password during registration Information is stored in data memory module;
Login module, for the account and password that are inputted when logging in be sent to data memory module and be verified, it is proved to be successful, Then allow user to enter service system, authentication failed, then do not allow access into service system;
Retrieve module, for by retrieval, inquire about data memory module in correlation technique document;
Data memory module, including the server for storage, for authentication information during client enrollment to be stored, The electronics shelves of information technology pertinent texts and document are stored simultaneously, are additionally operable to store the model in forum module, and deposit Store up the sensitive word in forum module;
Forum module includes post module, analogy module and auditing module, for problem to be sent in forum, by forum Other registered users answer, and when posting, first pass through analogy module, find out with subject of question similar in history patch note pushed away Recommend, avoid different users from repeating to put question to the problem of same, when similar model can not be found, then the model for module of posting It is transferred to auditing module to be audited, examination & verification is issued after passing through in forum.
Retrieval module is the Fuzzy Query Technology based on n-gram, passes through the algorithm of the fuzzy query of string segmentation technology To realize.
Data memory module includes the inverted index module based on B+ trees, for by information technology related books and document Index structure is established by B+ tree algorithms, so as to just with retrieval.
Module of posting includes title module, label model and subject content module, when in title module and label model After title and label determine, analogy module by title and label compared with the history model in data memory module, and Extraction wherein model similar in title and label recommends user, and then user confirms to be to continue with posting or selects history note Son.
Examine that module includes sensitive word and examines module, for confirming whether user has sensitive word in posting, if quick Sense word then forbids sending for this note, and model issue is allowed if without sensitive word, and the sensitive word is stored in number in forum According in memory module.
E-book module, including online read module and download module, information technology pertinent texts and document can be entered Row online reading and download.
In the present invention, user registers in this service system log in after, can by retrieve information technology pertinent texts and The electronics shelves of document are carried out online reading or read offline using other equipment after downloading, books in data memory module Efficient index structure is established using B+ tree algorithms with documents and materials, is easy to retrieve the inquiry of module, and skill for information about The problem of art, user can be seeked advice from forum module by posting to other users, when posting, analogy module Can go to be compared with the history model in data memory module according to the title and label posted in module, then by title and Label and user similar history model of posting recommend user, and whether user completely solves oneself according to history model afterwards The problem of determine, be to continue with posting or selection history model.
The foregoing is only a preferred embodiment of the present invention, but protection scope of the present invention be not limited thereto, Any one skilled in the art the invention discloses technical scope in, technique according to the invention scheme and its Inventive concept is subject to equivalent substitution or change, should all be included within the scope of the present invention.

Claims (6)

1. a kind of information technology consultative service system, including user terminal and server end, the user terminal passes through internet and clothes Business device end is connected, and the user terminal includes Registering modules, login module, retrieval module and e-book module, the server End includes data memory module and forum module, it is characterised in that
The Registering modules, for carrying out account registration by cell-phone number or mailbox number, the identity of account and password during registration Checking information is stored in data memory module;
The login module, for the account and password that are inputted when logging in be sent to data memory module and be verified, verify Success, then allow user to enter service system, authentication failed, then do not allow access into service system;
The retrieval module, for by retrieval, inquire about data memory module in correlation technique document;
The data memory module, including the server for storage, for authentication information during client enrollment to be carried out Storage, while the electronics shelves of information technology pertinent texts and document are stored, it is additionally operable to store the model in forum module, And the sensitive word in storage forum module;
The forum module includes post module, analogy module and auditing module, for problem to be sent in forum, by forum In other registered users answer, and when posting, first pass through analogy module, find out with subject of question similar in history patch note enter Row is recommended, and avoids different users from repeating to put question to the problem of same, when similar model can not be found, then module of posting Model is transferred to auditing module and audited, and examination & verification is issued after passing through in forum.
2. a kind of information technology consultative service system according to claim 1, it is characterised in that the retrieval module is base In n-gram Fuzzy Query Technology, realized by the algorithm of the fuzzy query of string segmentation technology.
A kind of 3. information technology consultative service system according to claim 1, it is characterised in that the data memory module Including the inverted index module based on B+ trees, indexed for the related books of information technology and document to be established by B+ tree algorithms Structure, so as to just with retrieval.
4. a kind of information technology consultative service system according to claim 1, it is characterised in that the module of posting includes Title module, label model and subject content module, after the title in title module and label model and label determine, class Than module by title and label compared with the history model in data memory module, and extract wherein title and label it is close Model recommend user, then user confirms to continue to post or selects history model.
5. a kind of information technology consultative service system according to claim 1, it is characterised in that the examination module includes Sensitive word examines module, for confirming whether user has sensitive word in posting, if sensitive word then forbids sending for this note, Allowing model issue if without sensitive word, the sensitive word is stored in data memory module in forum.
A kind of 6. information technology consultative service system according to claim 1, it is characterised in that the e-book module, Including online read module and download module, online reading and download can be carried out to information technology pertinent texts and document.
CN201711338677.6A 2017-12-14 2017-12-14 A kind of information technology consultative service system Pending CN107862487A (en)

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CN201711338677.6A CN107862487A (en) 2017-12-14 2017-12-14 A kind of information technology consultative service system

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Application Number Priority Date Filing Date Title
CN201711338677.6A CN107862487A (en) 2017-12-14 2017-12-14 A kind of information technology consultative service system

Publications (1)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111506827A (en) * 2020-03-18 2020-08-07 威比网络科技(上海)有限公司 Salesman question and answer interaction method, platform, equipment and storage medium
WO2022110075A1 (en) * 2020-11-27 2022-06-02 常熟虞城电子商务产业发展有限公司 E-commerce information retrieval system

Citations (4)

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Publication number Priority date Publication date Assignee Title
CN101046869A (en) * 2006-03-31 2007-10-03 周乃统 Ask-answer system based on custemer end and network platform interconnection of mobile phone, PDA mobile equipment
CN103473297A (en) * 2013-09-05 2013-12-25 北京邮电大学 Multimedia question-answering system and method based on intelligent mobile terminal
CN106504082A (en) * 2016-10-21 2017-03-15 百望股份有限公司 A kind of answering method for tax control field
CN107395492A (en) * 2017-07-31 2017-11-24 王守武 A kind of national trade information exchanges Forum System immediately

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101046869A (en) * 2006-03-31 2007-10-03 周乃统 Ask-answer system based on custemer end and network platform interconnection of mobile phone, PDA mobile equipment
CN103473297A (en) * 2013-09-05 2013-12-25 北京邮电大学 Multimedia question-answering system and method based on intelligent mobile terminal
CN106504082A (en) * 2016-10-21 2017-03-15 百望股份有限公司 A kind of answering method for tax control field
CN107395492A (en) * 2017-07-31 2017-11-24 王守武 A kind of national trade information exchanges Forum System immediately

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111506827A (en) * 2020-03-18 2020-08-07 威比网络科技(上海)有限公司 Salesman question and answer interaction method, platform, equipment and storage medium
WO2022110075A1 (en) * 2020-11-27 2022-06-02 常熟虞城电子商务产业发展有限公司 E-commerce information retrieval system

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