CN107862480B - Service management method, release management device, medium, and electronic device - Google Patents

Service management method, release management device, medium, and electronic device Download PDF

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CN107862480B
CN107862480B CN201711287734.2A CN201711287734A CN107862480B CN 107862480 B CN107862480 B CN 107862480B CN 201711287734 A CN201711287734 A CN 201711287734A CN 107862480 B CN107862480 B CN 107862480B
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CN107862480A (en
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陈宝龙
鲁丽
冯莱
赵长春
徐继璞
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Taikang Insurance Group Co Ltd
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Abstract

The invention provides a business management method, a release management device, a medium and electronic equipment, which are applied to a business management system, wherein the business management system comprises at least two working units and the release management device; the release management device is used for managing at least two work units, and the method comprises the following steps: and receiving an input service inquiry operation instruction, inquiring the current state of the data packet corresponding to the unit to be operated, and displaying that the data packet corresponding to the unit to be operated is in an on-line state if the current state of the data packet corresponding to the unit to be operated is in the on-line state. The service management method, the release management device, the medium and the electronic equipment improve the service processing efficiency.

Description

Service management method, release management device, medium, and electronic device
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a service management method, a release management apparatus, a medium, and an electronic device.
Background
For many business management systems, development work is usually performed in units of work units, including COBOL program development, ITEM configuration, and the like. Taking the policy service management system as an example, after a project group establishes a working unit for a service requirement, programs, configurations and the like developed for the service are marked in the working unit, and after a corresponding data packet in the working unit is tested, the data packet is issued to a production environment.
With the increase of policy service volume, the number of the established work units also increases, and in the existing management system, when there are a plurality of work units, such as a work unit a, a work unit B, and a work unit C, and the three work units are deployed in different areas, three workers are required to manage A, B and C three work units, respectively, for example, when version association is generated among the work units, the work unit a modifies a program P1, and the work unit B also modifies a program P1, so that the work unit a and the work unit B are associated, and if a corresponding data packet in the work unit a is online, the worker managing the work unit a needs to communicate with the worker managing the work unit B to determine whether the work unit B is online, so that the processing efficiency of the service is low.
Disclosure of Invention
The invention provides a service management method, a release management device, a medium and an electronic device, which aim to improve the processing efficiency of services.
The embodiment of the invention provides a service management method, which is applied to a service management system, wherein the service management system comprises at least two working units and a release management device; the release management device is configured to manage the at least two work units, and the service management method includes:
receiving an input service query operation instruction; the service query operation instruction comprises a to-be-queried working unit identifier, and is used for querying the current state of a data packet corresponding to the to-be-queried working unit, wherein the current state is an on-line state, a to-be-on-line state or an off-line state; the working unit to be operated is one of the at least two working units;
inquiring the current state of the data packet corresponding to the unit to be operated;
and if the current state of the data packet corresponding to the working unit to be operated is the on-line state, displaying that the data packet corresponding to the working unit to be operated is the on-line state.
In an embodiment of the present invention, if the current state of the data packet corresponding to the to-be-operated work unit is the to-be-on-line state, the service management system further includes an associated version detection module; after the issuing management device queries the current state of the data packet corresponding to the to-be-operated working unit, the method further includes:
receiving an input associated version detection operation instruction of the working unit to be operated; the associated version detection operation instruction comprises the identification of the working unit to be operated;
querying whether the working unit to be queried has a related working unit through the related version detection module, wherein the related working unit is one of the at least two working units;
and if the associated working unit exists, displaying the data packet corresponding to the working unit to be operated and the online sequence of the data packet corresponding to the associated working unit.
In an embodiment of the present invention, before displaying the online sequence of the data packet corresponding to the to-be-operated work unit and the data packet corresponding to the associated work unit, the method further includes:
inquiring whether the data packet corresponding to the associated working unit is in a state of waiting for online;
and if the data packet corresponding to the associated working unit is in a to-be-on-line state, determining a modification sequence of the to-be-operated working unit and the associated working unit to the data packet corresponding to the to-be-operated working unit, wherein the modification sequence is in direct proportion to the on-line sequence.
In an embodiment of the present invention, the method further includes:
if the current state of the data packet corresponding to the associated working unit is the offline state, displaying that the data packet corresponding to the working unit to be operated is the offline state;
and receiving an online request message sent by the associated working unit, wherein the online request message is used for requesting the data packet corresponding to the working unit to be operated to execute online operation.
In an embodiment of the present invention, the method further includes:
receiving an input service adding operation instruction; the service adding operation instruction comprises a to-be-operated working unit identifier, and is used for adding data information corresponding to the to-be-operated working unit;
and increasing data information corresponding to the working unit to be operated through the release management device.
In an embodiment of the present invention, the method further includes:
receiving an input business modification operation instruction; the business modification operation instruction comprises a to-be-operated working unit identifier, and is used for modifying data information corresponding to the to-be-operated working unit;
and modifying the data information corresponding to the working unit to be operated through the release management device.
In an embodiment of the present invention, the method further includes:
receiving an input service deleting operation instruction; the service deleting operation instruction comprises an identifier of a working unit to be operated, and the service deleting operation instruction is used for deleting data information corresponding to the working unit to be operated;
and deleting the data information corresponding to the working unit to be operated through the release management device.
An embodiment of the present invention further provides a release management apparatus, where the release management apparatus is configured to manage the at least two work units, and the release management apparatus includes:
the receiving unit is used for receiving an input service query operation instruction; the service query operation instruction comprises a to-be-queried working unit identifier, and is used for querying the current state of a data packet corresponding to the to-be-queried working unit, wherein the current state is an on-line state, a to-be-on-line state or an off-line state; the working unit to be operated is one of the at least two working units;
the query unit is used for querying the current state of the data packet corresponding to the working unit to be operated;
and the display unit is used for displaying that the data packet corresponding to the working unit to be operated is in the on-line state if the current state of the data packet corresponding to the working unit to be operated is in the on-line state.
In an embodiment of the present invention, if the current state of the data packet corresponding to the to-be-operated work unit is the to-be-on-line state, the service management system further includes an associated version detection module;
the receiving unit is further configured to receive an input associated version detection operation instruction of the to-be-operated work unit; the associated version detection operation instruction comprises the identification of the working unit to be operated;
the query unit is further configured to query whether the to-be-queried work unit has an associated work unit, where the associated work unit is one of the at least two work units;
the display unit is further configured to display, by the associated version detection module, the data packet corresponding to the to-be-operated work unit and the online sequence of the data packets corresponding to the associated work unit if the associated work unit exists.
In an embodiment of the present invention, the release management apparatus further includes:
the query unit is further configured to query whether the data packet corresponding to the associated working unit is in a state of waiting for online;
and the determining unit is used for determining the modification sequence of the data packet corresponding to the to-be-operated working unit and the associated working unit to the to-be-operated working unit if the data packet corresponding to the associated working unit is in the to-be-on-line state, wherein the modification sequence is in direct proportion to the on-line sequence.
In an embodiment of the present invention, the display unit is further configured to display that the data packet corresponding to the to-be-operated working unit is in a non-online state if the current state of the data packet corresponding to the associated working unit is in the non-online state;
the receiving unit is further configured to receive an online request message sent by the associated working unit, where the online request message is used to request the data packet corresponding to the working unit to be operated to execute an online operation.
In an embodiment of the present invention, the release management apparatus further includes a processing unit:
the receiving unit is further configured to receive an input service addition operation instruction; the service adding operation instruction comprises a to-be-operated working unit identifier, and is used for adding data information corresponding to the to-be-operated working unit;
and the processing unit is used for increasing the data information corresponding to the working unit to be operated.
In an embodiment of the present invention, the receiving unit is further configured to receive an input service modification operation instruction; the business modification operation instruction comprises a to-be-operated working unit identifier, and is used for modifying data information corresponding to the to-be-operated working unit;
and the processing unit is also used for modifying the data information corresponding to the working unit to be operated.
In an embodiment of the present invention, the receiving unit is further configured to receive an input service deletion operation instruction; the service deleting operation instruction comprises an identifier of a working unit to be operated, and the service deleting operation instruction is used for deleting data information corresponding to the working unit to be operated;
and the processing unit is also used for deleting the data information corresponding to the working unit to be operated.
An embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the service management method according to any of the above embodiments is executed.
Embodiments of the present invention further provide an electronic device, including a processor and a memory, wherein,
the memory is to store program instructions;
the processor is configured to read the program instructions in the memory, and execute the service management method according to any of the embodiments described above according to the program instructions in the memory.
In the service management method, the release management device, the medium, and the electronic device provided in the embodiments of the present invention, by setting the release management device, after receiving an input service query operation instruction, a current state of a data packet corresponding to a work unit to be operated is queried, and if the current state of the data packet corresponding to the work unit to be operated is an online state, the data packet corresponding to the work unit to be operated is displayed as the online state. Therefore, according to the service management method, the release management device, the medium and the electronic device provided by the embodiment of the invention, when a worker queries the current state of a data packet corresponding to a certain working unit, the release management device can directly query the current state of the data packet corresponding to the working unit according to the identification of the working unit included in the service operation instruction, so that the condition that other workers acquire the state of the data packet corresponding to the working unit is avoided, and the service processing efficiency is improved.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and together with the description, serve to explain the principles of the disclosure.
Fig. 1 is an architecture diagram of a service management system according to an embodiment of the present invention;
fig. 2 is a schematic diagram of a service management method according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a current state of a data packet corresponding to a query work unit according to an embodiment of the present invention;
fig. 4 is a schematic diagram of another service management method according to an embodiment of the present invention;
FIG. 5 is a diagram of a related work unit of a query work unit according to an embodiment of the present invention;
fig. 6 is a schematic diagram of another service management method according to an embodiment of the present invention;
fig. 7 is a schematic diagram illustrating an example of adding packet information corresponding to a unit to be operated according to an embodiment of the present invention;
fig. 8 is a schematic diagram illustrating a current state of a data packet corresponding to an add work unit according to an embodiment of the present invention;
fig. 9 is a schematic diagram illustrating a modification of packet information corresponding to a unit to be operated according to an embodiment of the present invention;
fig. 10 is a schematic diagram illustrating a modification of a current state of a data packet corresponding to a work unit according to an embodiment of the present invention;
fig. 11 is a schematic diagram illustrating a process of deleting data packet information corresponding to a unit to be operated according to an embodiment of the present invention;
fig. 12 is a schematic diagram illustrating a current state of a data packet corresponding to a deleted work unit according to an embodiment of the present invention;
fig. 13 is a structural diagram of an issuance management apparatus according to an embodiment of the present invention;
fig. 14 is a block diagram of another distribution management apparatus according to an embodiment of the present invention;
fig. 15 is a schematic structural diagram of an electronic device provided in the present invention.
With the foregoing drawings in mind, certain embodiments of the disclosure have been shown and described in more detail below. These drawings and written description are not intended to limit the scope of the disclosed concepts in any way, but rather to illustrate the concepts of the disclosure to those skilled in the art by reference to specific embodiments.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the exemplary embodiments below are not intended to represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure, as detailed in the appended claims.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims, as well as in the drawings, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are, for example, capable of operation in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
Fig. 1 is an architecture diagram of a service management system according to an embodiment of the present invention, please refer to fig. 1, where the service management system may include a release management apparatus and an associated version detection module. The release management device is mainly used for inquiring, adding, modifying and deleting release record information, and the associated version detection module is mainly used for inquiring whether the work units have associated work units.
Optionally, the release management device may include a query release management sub-module, an additional release management sub-module, a modification management sub-module, and a deletion release management sub-module. The query and release management submodule can be used for querying release record information, the added release management submodule can be used for adding release record information, the modification management submodule can be used for modifying the release record information, and the deleted release management submodule can be used for deleting the release record information. Illustratively, each sub-module in the release management device corresponds to respective identification information, for example, the identification of the query release management sub-module is a, the identification of the add release management sub-module is b, the identification of the modify management sub-module is c, and the identification of the delete release management sub-module is d.
In the existing service management system, when there are multiple work units, such as work unit a, work unit B, and work unit C, and the three work units are deployed in different areas, three workers are required to manage A, B and three work units C, respectively, so that the processing efficiency of the service is low. In order to improve the processing efficiency of the service, an embodiment of the present invention provides a service management method, where an issuing management device is set, so that after receiving an input service query operation instruction, a current state of a data packet corresponding to a work unit to be operated is queried, and if the current state of the data packet corresponding to the work unit to be operated is an online state, the data packet corresponding to the work unit to be operated is displayed as the online state. Therefore, according to the service management method provided by the embodiment of the invention, when a worker queries the current state of a data packet corresponding to a certain working unit, the worker can directly query the current state of the data packet corresponding to the working unit according to the identifier of the working unit included in the service operation instruction through the issuing management device, so that the condition that other workers acquire the state of the data packet corresponding to the working unit is avoided, and the service processing efficiency is improved.
The technical solution of the present invention and how to solve the above technical problems will be described in detail with specific examples. The following specific embodiments may be combined with each other, and details of the same or similar concepts or processes may not be repeated in some embodiments. Embodiments of the present invention will be described below with reference to the accompanying drawings.
Fig. 2 is a schematic diagram of a service management method according to an embodiment of the present invention, applied to a service management system, where the service management system includes at least two work units and a release management device; the issuing management device is configured to manage at least two work units, and may query, by querying the issuing management sub-module a, data packet information corresponding to a work unit to be operated, as shown in fig. 2, where the service management method may include:
s201, receiving an input service inquiry operation instruction.
The service query operation instruction comprises a to-be-queried working unit identifier, and is used for querying the current state of a data packet corresponding to the to-be-queried working unit, wherein the current state is an online state, a to-be-online state or an offline state; the working unit to be operated is one of at least two working units.
The online state means that the data packet corresponding to the working unit is online; the on-line state means that the data packet corresponding to the working unit is not on line but is about to be on line; the offline state means that the data packet corresponding to the working unit is not online and is not online temporarily.
Illustratively, in the embodiment of the present invention, the at least two working units are: the working unit C100, the working unit C101, the working unit C102, the working unit C103, and the working unit C104 are examples, and the distribution management apparatus in the service management system may manage the working unit C100, the working unit C101, the working unit C102, the working unit C103, and the working unit C104. Wherein, C100, C101, C102, C103 and C104 can be regarded as the identifications of the corresponding work units.
Taking a working unit to be operated as the working unit C101 as an example, when a worker determines whether a data packet corresponding to the working unit C101 is in an online state, the worker needs to query the current state of the data packet corresponding to the working unit C101, and when querying the current state of the data packet corresponding to the working unit C101, a service query instruction can be input by clicking a query issue record sub-module in an issue management device, where the service query instruction includes an identifier of the working unit C101 to be queried, that is, C101, so that the service management system receives the service query operation instruction.
S202, inquiring the current state of the data packet corresponding to the unit to be operated.
After receiving the service query operation instruction, the query issuance management submodule in the issuance management device may query the current state of the data packet corresponding to the work unit according to the identifier C101 of the work unit included in the service operation instruction, specifically, may input the identifier C101 of the work unit to be operated in the issuance management device, and input the identifier a of the module performing the operation, and then display the operation result, please refer to fig. 3, where fig. 3 is a schematic diagram of the current state of the data packet corresponding to the query work unit according to an embodiment of the present invention.
S203, if the current state of the data packet corresponding to the unit to be operated is the on-line state, displaying that the data packet corresponding to the unit to be operated is the on-line state.
When the current state of the data packet corresponding to the working unit C101 is determined to be the online state, the state of the data packet corresponding to the working unit C101 is displayed as the online state through a display interface of the service management system. Therefore, the working personnel can quickly acquire the state of the data packet corresponding to the working unit C101, thereby avoiding the situation that other working personnel acquire the state of the data packet corresponding to the working unit C101, and improving the processing efficiency of the service.
In the service management method provided by the embodiment of the invention, the issuing management device is arranged, so that after an input service query operation instruction is received, the current state of the data packet corresponding to the to-be-operated working unit is queried, and if the current state of the data packet corresponding to the to-be-operated working unit is the on-line state, the data packet corresponding to the to-be-operated working unit is displayed to be the on-line state. Therefore, according to the service management method provided by the embodiment of the invention, when a worker queries the current state of a data packet corresponding to a certain working unit, the worker can directly query the current state of the data packet corresponding to the working unit according to the identifier of the working unit included in the service operation instruction through the issuing management device, so that the condition that other workers acquire the state of the data packet corresponding to the working unit is avoided, and the service processing efficiency is improved.
In the embodiment corresponding to fig. 1, when the current state of the data packet corresponding to the working unit C101 is the on-line state, it is displayed that the data packet corresponding to the working unit C101 is the on-line state, and conversely, when the current state of the data packet corresponding to the working unit C101 is the on-line state, please refer to fig. 4, where fig. 4 is a schematic diagram of another service management method provided in the embodiment of the present invention, the service management system further includes an associated version detection module; after the S202 queries the current state of the data packet corresponding to the unit to be operated through the issuing management device, the method may further include:
s401, receiving an input associated version detection operation instruction of the work unit to be operated.
And the associated version detection operation instruction comprises an identifier of a working unit to be operated.
Similarly, taking the working unit to be operated as the working unit C101 as an example, if the current state of the data packet corresponding to the working unit C101 is the state to be on-line, it is indicated that the data packet corresponding to the working unit C101 is about to be on-line, before on-line, it is required to query whether the working unit C101 has a related associated working unit, so as to determine whether the data packet corresponding to the working unit C101 executes the on-line operation according to the state of the related working unit.
S402, inquiring whether the work unit to be inquired has a relevant work unit through a relevant version detection module.
Wherein the associated working unit is one of the at least two working units. The associated work unit of C101 refers to a work unit that performs a modification operation on the data packet corresponding to the work unit C101.
In this embodiment of the present invention, when querying whether the working unit C101 has an associated working unit, the associated working unit of the working unit C101 may be queried through an associated version detection module in the service management system, please refer to fig. 5, where fig. 5 is a schematic diagram of an associated working unit of a query working unit according to an embodiment of the present invention. Specifically, during query, the associated version detection module may query the associated work unit of the work unit through the associated version detection operation instruction including the identifier C101 of the work unit, without acquiring the associated work unit of the data packet corresponding to the work unit C101 by other staff, thereby improving the processing efficiency of the service.
And S403, if the associated working unit exists, inquiring whether the data packet corresponding to the associated working unit is in a to-be-on-line state.
When it is determined that the associated working unit C103 exists in the working unit C101, it is further required to query whether the data packet corresponding to the associated working unit C103 is in a state of waiting for online, that is, to determine whether the data packet corresponding to the associated working unit C103 is about to be online.
S404, if the data packet corresponding to the associated working unit is in the on-line waiting state, determining the modification sequence of the working unit to be operated and the data packet corresponding to the working unit to be operated by the associated working unit.
Wherein the modification order is proportional to the line-up order.
In order to avoid version errors after the data packets are online, the sequence of the data packets needs to be determined before the data packets are online. When the data packet corresponding to the working unit has the associated working unit, the online sequence is in direct proportion to the modification sequence. That is, in the working unit C101 and the associated working unit C103, which working unit modifies the data packet corresponding to the working unit C101 first, then the data packet corresponding to which working unit performs the online operation first, for example, if the associated working unit C103 modifies the data packet corresponding to the working unit C101 first, then the data packet corresponding to the associated working unit C103 performs the online operation first, thereby determining the online sequence of the working unit C101 and the associated working unit C103, and displaying the online sequence of the data packet corresponding to the working unit to be operated and the data packet corresponding to the associated working unit through the associated version detection module.
S405, displaying the data packet corresponding to the work unit to be operated and the data packet corresponding to the associated work unit.
After the online sequence of the data packets corresponding to the working unit C101 and the associated working unit C103 is determined, the online sequence of the data packets corresponding to the working unit C101 and the associated working unit C103 is displayed to the worker through the display interface of the service management system, so that the worker can perform online operation according to the online sequence of the data packets corresponding to the working unit C101 and the associated working unit C103, thereby avoiding a version error of the data packets after online, and improving the processing efficiency of the service.
In the embodiment corresponding to fig. 4, when the current state of the data packet corresponding to the working unit C101 is the to-be-online state, the current state of the data packet corresponding to the associated working unit C103 needs to be further determined, and if the current state of the data packet corresponding to the associated working unit C103 is also the to-be-online state, the modification sequence of the data packets corresponding to the working unit C101 and the associated working unit C103 needs to be further determined, conversely, if the current state of the data packet corresponding to the associated working unit C103 is the non-online state, please refer to fig. 6, where fig. 6 is a schematic diagram of another service management method provided in the embodiment of the present invention, and after S403 queries whether the data packet corresponding to the associated working unit is the to-be-online state, the method may further include:
s601, if the current state of the data packet corresponding to the associated working unit is the non-online state, displaying that the data packet corresponding to the working unit to be operated is the non-online state.
Similarly, taking a to-be-operated working unit as the working unit C101 and an associated working unit as C103 as an example, if the current state of the data packet corresponding to the associated working unit C103 is the offline state, it is described that the data packet corresponding to the working unit C103 is online and is temporarily offline, the current state of the data packet corresponding to the associated working unit C103 is displayed to the worker as the offline state, so that the worker determines that the data packet corresponding to the working unit C101 does not perform the online operation according to the offline state of the data packet corresponding to the associated working unit C103.
S602, receiving an online request message sent by the associated working unit.
The online request message is used for requesting the data packet corresponding to the unit to be operated to execute online operation.
When the current state of the data packet corresponding to the associated working unit C103 is changed to the to-be-online state, which indicates that the data packet corresponding to the associated working unit C103 is about to be online, an online request message is sent to the service management system, so that the service management system also performs an online operation on the data packet corresponding to the working unit C101 according to the online request, that is, S304 and S305 are continuously performed, thereby completing the online operation of the data packet corresponding to the working unit C101 and the data packet corresponding to the associated working unit C105, thereby avoiding obtaining the state of the data packet corresponding to the working unit by other working personnel, and improving the processing efficiency of the service.
Based on any of the above embodiments, optionally, the release management device in the service management system may further add the data packet information corresponding to the to-be-operated working unit by adding the release management submodule b, modify the data packet information corresponding to the to-be-operated working unit by modifying the management submodule c, and delete the data packet information corresponding to the to-be-operated working unit by deleting the release management submodule d. See fig. 6-8 for details.
Fig. 7 is a schematic diagram of adding data packet information corresponding to a unit to be operated according to an embodiment of the present invention, please refer to fig. 7, where the service management method may further include:
and S701, receiving an input service adding operation instruction.
The service adding operation instruction comprises an identifier of the working unit to be operated, and the service adding operation instruction is used for adding data information corresponding to the working unit to be operated.
When the worker needs to add the data information corresponding to the working unit C101, the worker may input a service addition operation instruction by clicking the addition issue record submodule in the issue management device, where the service addition operation instruction includes an identifier of the working unit C101 to be added, that is, the working unit C101, so that the service management system receives the service addition operation instruction.
And S702, adding data information corresponding to the to-be-operated working unit through the release management device.
After receiving the service adding operation instruction, the worker may add data information corresponding to the work unit C101 through an adding issuing management submodule in the issuing management device, specifically, may input an identifier C101 of the work unit to be operated in the issuing management device, and input an identifier b of a module performing the operation, and then display that the information to be added is requested to be input, please refer to fig. 8, where fig. 8 is a schematic diagram of a current state of a data packet corresponding to the adding work unit according to the embodiment of the present invention. Therefore, data information corresponding to the working unit C101 is prevented from being increased by other working personnel, and the processing efficiency of the service is improved.
Fig. 9 is a schematic diagram of modifying data packet information corresponding to a unit of work to be operated according to an embodiment of the present invention, please refer to fig. 9, where the service management method may further include:
and S901, receiving an input service modification operation instruction.
The service modification operation instruction comprises an identifier of the working unit to be operated, and is used for modifying data information corresponding to the working unit to be operated.
When a worker needs to modify the data information corresponding to the working unit C101, the worker can input a service modification operation instruction by clicking a modification issue record submodule in the issue management device, where the service modification operation instruction includes an identifier of the working unit C101 to be added, that is, C101, so that the service management system receives the service modification operation instruction.
And S902, modifying the data information corresponding to the to-be-operated working unit through the release management device.
After receiving the service modification operation instruction, the worker may modify the data information corresponding to the working unit C101 through a modification and release management submodule in the release management device, specifically, may input an identifier C101 of the working unit to be operated in the release management device, and input an identifier C of a module performing the operation, and then display that the information to be modified is requested to be input, please refer to fig. 10, where fig. 10 is a schematic diagram of a current state of a data packet corresponding to the modified working unit provided in the embodiment of the present invention. Therefore, other workers are prevented from modifying the data information corresponding to the working unit C101, and the processing efficiency of the service is improved.
Fig. 11 is a schematic diagram of deleting data packet information corresponding to a unit to be operated according to an embodiment of the present invention, please refer to fig. 11, where the service management method may further include:
s1101, receiving an input service deleting operation instruction.
The service deleting operation instruction comprises an identifier of the working unit to be operated, and the service deleting operation instruction is used for deleting data information corresponding to the working unit to be operated.
When a worker needs to delete the data information corresponding to the working unit C101, the worker can input a service deletion operation instruction by clicking a deletion release record submodule in the release management device, where the service deletion operation instruction includes an identifier of the working unit C101 to be added, that is, the working unit C101, so that the service management system receives the service deletion operation instruction.
And S1102, deleting the data information corresponding to the to-be-operated working unit through the release management device.
After receiving the service deletion operation instruction, the worker may delete the data information corresponding to the working unit C101 through the deletion and release management submodule in the release management device, specifically, may input the identifier C101 of the working unit to be operated in the release management device, and input the identifier d of the module performing the operation, and then display that the information to be deleted is input, please refer to fig. 12, where fig. 12 is a schematic diagram of a current state of a data packet corresponding to the deletion working unit according to an embodiment of the present invention. Therefore, data information corresponding to the working unit C101 is prevented from being deleted by other working personnel, and the service processing efficiency is improved.
Fig. 13 is a structural diagram of an issue management apparatus 130 according to an embodiment of the present invention, where the issue management apparatus is configured to manage at least two work units, please refer to fig. 13, where the issue management apparatus 130 may include:
a receiving unit 1301, configured to receive an input service query operation instruction; the service query operation instruction comprises a to-be-queried working unit identifier, and is used for querying the current state of a data packet corresponding to the to-be-queried working unit, wherein the current state is an on-line state, a to-be-on-line state or an off-line state; the working unit to be operated is one of at least two working units.
The querying unit 1302 is configured to query a current state of a data packet corresponding to the work unit to be operated.
The display unit 1303 is configured to display that the data packet corresponding to the to-be-operated working unit is in the online state if the current state of the data packet corresponding to the to-be-operated working unit is in the online state.
Optionally, if the current state of the data packet corresponding to the to-be-operated working unit is the to-be-online state, the service management system further includes an associated version detection module.
The receiving unit 1301 is further configured to receive an input associated version detection operation instruction of the work unit to be operated; the associated version detection operation instruction comprises an identification of a work unit to be operated.
The query unit 1302 is further configured to query whether an associated work unit exists in the work unit to be queried, where the associated work unit is one of the at least two work units.
The display unit 1303 is further configured to display, if there is a related working unit, the data packet corresponding to the working unit to be operated and the online sequence of the data packet corresponding to the related working unit by the related version detection module.
Optionally, the distribution management apparatus 130 further includes a determining unit 1304, please refer to fig. 14, where fig. 14 is a structural diagram of another distribution management apparatus 130 according to an embodiment of the present invention.
The querying unit 1302 is further configured to query whether the data packet corresponding to the associated working unit is in a state of waiting to be on-line.
A determining unit 1304, configured to determine, if the data packet corresponding to the associated work unit is in an online state to be treated, a modification sequence of the data packet corresponding to the work unit to be operated by the work unit to be operated and the associated work unit, where the modification sequence is proportional to the online sequence.
Optionally, the display unit 1303 is further configured to display that the data packet corresponding to the to-be-operated working unit is in the non-online state if the current state of the data packet corresponding to the associated working unit is in the non-online state.
The receiving unit 1301 is further configured to receive an online request message sent by the associated work unit, where the online request message is used to request a data packet corresponding to the work unit to be operated to perform an online operation.
Optionally, the release management apparatus 130 further includes a processing unit 1305:
a receiving unit 1301, further configured to receive an input service addition operation instruction; the service adding operation instruction comprises an identifier of the working unit to be operated, and the service adding operation instruction is used for adding data information corresponding to the working unit to be operated.
The processing unit 1305 is configured to add data information corresponding to the work unit to be operated.
Optionally, the receiving unit 1301 is further configured to receive an input service modification operation instruction; the service modification operation instruction comprises an identifier of the working unit to be operated, and the service modification operation instruction is used for modifying data information corresponding to the working unit to be operated.
The processing unit 1305 is further configured to modify data information corresponding to the work unit to be operated.
Optionally, the receiving unit 1301 is further configured to receive an input service deletion operation instruction; the service deleting operation instruction comprises an identifier of the working unit to be operated, and the service deleting operation instruction is used for deleting the data information corresponding to the working unit to be operated.
The processing unit 1305 is further configured to delete the data information corresponding to the work unit to be operated.
The release management apparatus may correspondingly implement the technical solution of the service management method according to any embodiment, and the implementation principle and the technical effect are similar, which are not described herein again.
An embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the service management method shown in any of the above embodiments is executed.
The above computer-readable storage medium can correspondingly implement the technical solutions of the service management methods of any embodiment, and the implementation principles and technical effects thereof are similar and will not be described herein again.
Fig. 15 is a schematic structural diagram of an electronic device 150 according to the present invention, please refer to fig. 15, where the electronic device 150 may include:
a processor 1501 and a memory 1502, wherein the memory 1502 is configured to store program instructions.
The processor 1501 is configured to read the program instructions in the memory 1502 and execute the service management method shown in any of the above embodiments according to the program instructions in the memory 1502.
The electronic device 150 may correspondingly implement the technical solution of the service management method according to any embodiment, and the implementation principle and the technical effect are similar, which are not described herein again.
Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This application is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims (9)

1. A business management method is characterized in that the method is applied to a business management system, and the business management system comprises at least two working units and a release management device; the release management device is configured to manage the at least two work units, and the service management method includes:
receiving an input service query operation instruction; the service query operation instruction comprises a to-be-operated working unit identifier, and is used for querying the current state of a data packet corresponding to the to-be-operated working unit, wherein the current state is an on-line state, a to-be-on-line state or an off-line state; the working unit to be operated is one of the at least two working units;
inquiring the current state of the data packet corresponding to the unit to be operated;
if the current state of the data packet corresponding to the working unit to be operated is the on-line state, displaying that the data packet corresponding to the working unit to be operated is the on-line state;
if the current state of the data packet corresponding to the working unit to be operated is the state to be on-line, the service management system further comprises a correlation version detection module; after the issuing management device queries the current state of the data packet corresponding to the to-be-operated working unit, the method further includes:
receiving an input associated version detection operation instruction of the working unit to be operated; the associated version detection operation instruction comprises the identification of the working unit to be operated;
inquiring whether the to-be-operated working unit has a related working unit or not through the related version detection module, wherein the related working unit is one of the at least two working units;
and if the associated working unit exists, displaying the data packet corresponding to the working unit to be operated and the online sequence of the data packet corresponding to the associated working unit.
2. The method according to claim 1, wherein before displaying the online sequence of the data packets corresponding to the work units to be operated and the data packets corresponding to the associated work units, the method further comprises:
inquiring whether the data packet corresponding to the associated working unit is in a state of waiting for online;
and if the data packet corresponding to the associated working unit is in a to-be-on-line state, determining a modification sequence of the to-be-operated working unit and the associated working unit to the data packet corresponding to the to-be-operated working unit, wherein the modification sequence is in direct proportion to the on-line sequence.
3. The method of claim 2, further comprising:
if the current state of the data packet corresponding to the associated working unit is the offline state, displaying that the data packet corresponding to the working unit to be operated is the offline state;
and receiving an online request message sent by the associated working unit, wherein the online request message is used for requesting the data packet corresponding to the working unit to be operated to execute online operation.
4. The method according to any one of claims 1-3, further comprising:
receiving an input service adding operation instruction; the service adding operation instruction comprises a to-be-operated working unit identifier, and is used for adding data information corresponding to the to-be-operated working unit;
and increasing data information corresponding to the working unit to be operated through the release management device.
5. The method according to any one of claims 1-3, further comprising:
receiving an input business modification operation instruction; the business modification operation instruction comprises a to-be-operated working unit identifier, and is used for modifying data information corresponding to the to-be-operated working unit;
and modifying the data information corresponding to the working unit to be operated through the release management device.
6. The method according to any one of claims 1-3, further comprising:
receiving an input service deleting operation instruction; the service deleting operation instruction comprises an identifier of a working unit to be operated, and the service deleting operation instruction is used for deleting data information corresponding to the working unit to be operated;
and deleting the data information corresponding to the working unit to be operated through the release management device.
7. An issuance management apparatus that manages at least two work units, the issuance management apparatus comprising:
the receiving unit is used for receiving an input service query operation instruction; the service query operation instruction comprises a to-be-operated working unit identifier, and is used for querying the current state of a data packet corresponding to the to-be-operated working unit, wherein the current state is an on-line state, a to-be-on-line state or an off-line state; the working unit to be operated is one of the at least two working units;
the query unit is used for querying the current state of the data packet corresponding to the working unit to be operated;
the display unit is used for displaying that the data packet corresponding to the working unit to be operated is in an on-line state if the current state of the data packet corresponding to the working unit to be operated is in the on-line state;
if the current state of the data packet corresponding to the working unit to be operated is the state to be on-line, the service management system further comprises a correlation version detection module; after the issuing management device queries the current state of the data packet corresponding to the to-be-operated working unit, the method further includes:
receiving an input associated version detection operation instruction of the working unit to be operated; the associated version detection operation instruction comprises the identification of the working unit to be operated;
inquiring whether the to-be-operated working unit has a related working unit or not through the related version detection module, wherein the related working unit is one of the at least two working units;
and if the associated working unit exists, displaying the data packet corresponding to the working unit to be operated and the online sequence of the data packet corresponding to the associated working unit.
8. A computer-readable storage medium, characterized in that,
a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, performs the traffic management method of any of claims 1-6.
9. An electronic device comprising a processor and a memory, wherein,
the memory is to store program instructions;
the processor is used for reading the program instructions in the memory and executing the service management method according to any one of claims 1 to 6 according to the program instructions in the memory.
CN201711287734.2A 2017-12-07 2017-12-07 Service management method, release management device, medium, and electronic device Active CN107862480B (en)

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