CN107845383A - Method, device, equipment and medium for controlling service equipment to execute service operation - Google Patents
Method, device, equipment and medium for controlling service equipment to execute service operation Download PDFInfo
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- CN107845383A CN107845383A CN201710888743.0A CN201710888743A CN107845383A CN 107845383 A CN107845383 A CN 107845383A CN 201710888743 A CN201710888743 A CN 201710888743A CN 107845383 A CN107845383 A CN 107845383A
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- service
- equipment
- control instruction
- voice
- preset
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
Abstract
The embodiment of the invention provides a method, a device, equipment and a medium for controlling service equipment to execute service operation, wherein the method comprises the following steps: acquiring voice information to be recognized; performing voice recognition on the voice information to obtain voice recognition information corresponding to the voice information; judging whether a preset service control instruction corresponding to the voice recognition information is stored in a pre-constructed association set or not; voice recognition information and a preset service control instruction are stored in the association set in advance correspondingly; if so, sending the preset service operation control instruction to corresponding service equipment, and enabling the service equipment to execute the service operation corresponding to the preset service operation control instruction. In the embodiment of the invention, the service equipment can be controlled to execute the service operation without manual participation, so that the labor is saved.
Description
Technical field
The present invention relates to technical field of intelligent equipment, more particularly to a kind of side for controlling service equipment to perform service operations
Method, device, equipment and medium.
Background technology
With Information Technology Development, service equipment (electronic equipment for providing the user service operations) can provide the user
Increasing service operations.For example, service equipment can be electronic password lock, using the teaching of the invention it is possible to provide the service operations for unblock of unlocking；
Service equipment can also be Cloud Server, using the teaching of the invention it is possible to provide service operations of data-interface etc..
In actual life, the process that control service equipment performs service operations usually requires artificial participate in complete.For example,
, it is necessary to be manually entered door-opening password on electronic password lock when user wants to open the door, electronic password lock could open the door；User
Want to obtain some data-interface of Cloud Server, it is necessary to be manually entered the relevant information of the data-interface on Cloud Server,
Cloud Server could provide data-interface corresponding to the relevant information.
For the above situation, the process that control service equipment performs service operations needs artificial participation to complete, this wave
Manpower is taken.
The content of the invention
It is an object of the invention to provide a kind of method, apparatus, equipment and the Jie that control service equipment to perform service operations
Matter, to save manpower.
To reach above-mentioned purpose, the embodiments of the invention provide it is a kind of control service equipment perform service operations method,
Methods described includes：
Obtain voice messaging to be identified；
Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；
Preset service corresponding to the voice recognition information whether is stored with the relation integration for judging to build in advance to control
Instruction；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；
If it is, preset service operational control instruction is sent into corresponding service equipment, make the service equipment
Perform service operations corresponding to the preset service operational control instruction.
In specific implementation provided in an embodiment of the present invention, service equipment is included in the preset service control instruction
Identification information, it is described that preset service operational control instruction is sent to corresponding service equipment, hold the service equipment
Corresponding to the row preset service operational control instruction the step of service operations, including：
Preset service operational control instruction is sent to service equipment corresponding to the service equipment identification information, made
The service equipment performs service operations corresponding to the preset service operational control instruction.
In specific implementation provided in an embodiment of the present invention, when not stored in the relation integration for judging to build in advance
When having stated preset service control instruction corresponding to voice recognition information, methods described also includes：
Output failure prompt message；The failure prompt message is used to characterize not to be stored with the relation integration built in advance
Preset service control instruction corresponding to the voice recognition information.
In specific implementation provided in an embodiment of the present invention, sent out in described instruct the preset service operational control
Corresponding service equipment is given, the service equipment is performed service operations corresponding to the preset service operational control instruction
After step, methods described also includes：
Obtain the feedback command for being used to characterize the service operations success or failure that the service equipment returns；
Generate voice responsive information corresponding to the feedback command；
Export the voice responsive information.
In specific implementation provided in an embodiment of the present invention, methods described is applied to electronic equipment, and the electronics is set
It is standby to be connected with intelligent sound equipment；
Described the step of obtaining voice messaging to be identified, including：
Receive the voice messaging for user's input that the intelligent sound equipment is sent；The voice messaging of user input is
What the intelligent sound equipment received；
The voice messaging that the user inputs is defined as the voice messaging to be identified.
In specific implementation provided in an embodiment of the present invention, methods described is applied to electronic equipment, and the electronics is set
It is standby to be connected with intelligent sound equipment；
The step of output voice responsive information, including：
The voice responsive information is sent to the intelligent sound equipment, the intelligent sound equipment is exported the sound
Answer voice messaging.
The embodiment of the present invention additionally provides a kind of device for controlling service equipment to perform service operations, and described device includes：
First acquisition module, for obtaining voice messaging to be identified；
Identification module, for carrying out speech recognition to the voice messaging, obtain voice corresponding to the voice messaging and know
Other information；
Judge module, for whether being stored with corresponding to the voice recognition information in the relation integration that judges to build in advance
Preset service control instruction；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；
Sending module, for when the judged result of the judge module is is, the preset service operational control to be referred to
Order is sent to corresponding service equipment, the service equipment is performed service behaviour corresponding to the preset service operational control instruction
Make.
In specific implementation provided in an embodiment of the present invention, service equipment is included in the preset service control instruction
Identification information,
The sending module, identified specifically for preset service operational control instruction is sent into the service equipment
Service equipment corresponding to information, the service equipment is set to perform service operations corresponding to the preset service operational control instruction.
In specific implementation provided in an embodiment of the present invention, described device also includes：
First output module, for when the judged result of the judge module is no, exporting failure prompt message；It is described
Failure prompt message, which is used to characterize not being stored with the relation integration built in advance, presets clothes corresponding to the voice recognition information
Business control instruction.
In specific implementation provided in an embodiment of the present invention, described device also includes：
Second acquisition module, the service operations success or failure is characterized for being used for of obtaining that the service equipment returns
Feedback command；
Generation module, for generating voice responsive information corresponding to the feedback command；
Second output module, for exporting the voice responsive information.
In specific implementation provided in an embodiment of the present invention, described device is applied to electronic equipment, and the electronics is set
It is standby to be connected with intelligent sound equipment；
First acquisition module, including：
Receiving unit, the voice messaging of the user's input sent for receiving the intelligent sound equipment；The user is defeated
The voice messaging intelligent sound equipment entered receives；
Determining unit, the voice messaging for the user to be inputted are defined as the voice messaging to be identified.
In specific implementation provided in an embodiment of the present invention, described device is applied to electronic equipment, and the electronics is set
It is standby to be connected with intelligent sound equipment；
Second output module, specifically for the voice responsive information is sent into the intelligent sound equipment, make
The intelligent sound equipment exports the voice responsive information.
The embodiment of the present invention additionally provides a kind of electronic equipment, including processor, communication interface, memory and communication are always
Line, wherein, processor, communication interface, memory completes mutual communication by communication bus；
Memory, for depositing computer program；
Processor, during for performing the program deposited on memory, realize above-mentioned method and step.
The embodiment of the present invention additionally provides a kind of computer-readable recording medium, the computer-readable recording medium internal memory
Computer program is contained, the computer program realizes above-mentioned method and step when being executed by processor.
A kind of method, apparatus, equipment and the medium that control service equipment to perform service operations provided in an embodiment of the present invention,
Obtain voice messaging to be identified；Speech recognition is carried out to the voice messaging, voice corresponding to the voice messaging is obtained and knows
Other information；Preset service control corresponding to the voice recognition information whether is stored with the relation integration for judging to build in advance to refer to
Order；If it is, preset service operational control instruction is sent into corresponding service equipment, the service equipment is set to perform institute
State service operations corresponding to preset service operational control instruction.
In embodiments of the present invention, structure voice recognition information is corresponding with preset service operational control instruction in advance closes
System, user can with input voice information, when voice recognition information corresponding to the voice messaging be previously stored with it is corresponding pre-
If after service operations control instruction, corresponding preset service operational control instruction is sent to corresponding service equipment, makes service
Equipment performs service operations corresponding to preset service operational control instruction, it is seen that in the embodiment of the present invention, is without artificial participation
Controllable service equipment performs service operations, saves manpower.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
There is the required accompanying drawing used in technology description to be briefly described, it should be apparent that, drawings in the following description are only this
Some embodiments of invention, for those of ordinary skill in the art, on the premise of not paying creative work, can be with
Other accompanying drawings are obtained according to these accompanying drawings.
Fig. 1 is the first flow chart for the method that control service equipment provided in an embodiment of the present invention performs service operations；
Fig. 2 is second of flow chart of the method that control service equipment provided in an embodiment of the present invention performs service operations；
Fig. 3 is the first structural representation for the device that control service equipment provided in an embodiment of the present invention performs service operations
Figure；
Fig. 4 is second of structural representation of the device that control service equipment provided in an embodiment of the present invention performs service operations
Figure；
Fig. 5 is the structural representation of electronic equipment provided in an embodiment of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, rather than whole embodiments.It is based on
Embodiment in the present invention, those of ordinary skill in the art are obtained every other under the premise of creative work is not made
Embodiment, belong to the scope of protection of the invention.
To reach above-mentioned purpose, the embodiments of the invention provide a kind of method for controlling service equipment to perform service operations.
Fig. 1 is the first flow chart for the method that control service equipment provided in an embodiment of the present invention performs service operations, and this method can
Applied to electronic equipment, the electronic equipment can be smart mobile phone, intelligent robot or tablet personal computer etc., methods described bag
Include：
S110, obtain voice messaging to be identified.
The embodiments of the invention provide the implementation that two kinds obtain voice messaging to be identified：
In the first implementation, electronic equipment itself can have voice detection function, and electronic equipment is in work shape
During state, the voice messaging of surrounding environment can be detected in real time, when electronic equipment detects the voice messaging of surrounding environment from Jing Yin shape
When state enters non-mute state, determine that user starts input voice information；When electronic equipment detects the voice letter of surrounding environment
Breath from non-mute state be again introduced into mute state when, determine that user's input voice information is completed, electronic equipment starts user
The voice messaging being input between input completion is defined as voice messaging to be identified.
In second of implementation, electronic equipment can be connected with intelligent sound equipment, the step S110, including such as
Lower step A1~step A2：
A1, the voice messaging for receiving user's input that the intelligent sound equipment is sent；The voice letter of user's input
The intelligent sound equipment is ceased to receive；
A2, the voice messaging that the user inputs is defined as the voice messaging to be identified.
Specifically, intelligent sound equipment has voice detection function, can be real-time when intelligent sound equipment is in running order
The voice messaging of surrounding environment is detected, it is non-quiet that intelligent sound equipment detects that the voice messaging of surrounding environment enters from mute state
During sound-like state, determine that user starts input voice information；When intelligent sound equipment detects the voice messaging of surrounding environment from non-
When mute state is again introduced into mute state, determine that user's input voice information is completed, intelligent sound equipment starts user defeated
Enter to the voice messaging between input completion and be sent to electronic equipment, electronic equipment starts the user received to be input to input
Voice messaging between completion is defined as voice messaging to be identified.
S120, speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging.
In the present embodiment, electronic equipment can carry out voice using existing speech recognition technology to voice messaging to be identified
Identification, obtains voice recognition information corresponding to the voice messaging, here is omitted.For example, the language that electronic equipment obtains
Sound identification information can be " enabling ", " play Zhou Jielun's《East wind is broken》", " open the door " etc..
S130, judge whether be stored with preset service corresponding to the voice recognition information in the relation integration that builds in advance
Control instruction；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；If it is, hold
Row step S140.
Specifically, relation integration can be previously stored with electronic equipment, it is corresponding in advance in the relation integration to be stored with voice
Identification information and preset service control instruction.Wherein, preset service control instruction is：For corresponding to control voice identification information
Service equipment performs the instruction of respective service operation.
For example, voice recognition information can be " enabling ", then preset service control instruction corresponding to the voice recognition information
Can be：" computer " for controlling connection " door for carrying coded lock " goes to perform the instruction of service operations " enabling ".It is default
It can be provided with Service controll instruction " password " of opening " door for carrying coded lock ".
For another example, voice recognition information can be " data-interface of inquiry weather forecast ", then the voice recognition information is corresponding
Preset service control instruction can be：For controlling " Cloud Server " of connection " data-interface of Baidu's weather ", go to perform
The instruction of service operations " data-interface of inquiry Baidu weather ".Lookup " Baidu can be provided with preset service control instruction
The relevant informations such as the network address of the data-interface of weather ", logon account information.
Specifically, after electronic equipment gets voice recognition information, searched in the relation integration built in advance,
If relation integration is stored with preset service control instruction corresponding to the voice recognition information, step S140 is performed, if closed
Connection set does not store preset service control instruction corresponding to the voice recognition information, and electronic equipment can be determined that control service is set
It is standby to perform service operations failure, jump out the flow that the control service equipment performs service operations.
S140, preset service operational control instruction is sent to corresponding service equipment, holds the service equipment
Service operations corresponding to the row preset service operational control instruction.
Above-mentioned service equipment is the equipment for performing scope operation, and service operations are that service equipment is grasped according to preset service
Make the operation performed by control instruction.
For example, service equipment can be " computer " of connection " door for carrying coded lock ", connect " Baidu's weather
" Cloud Server " of data-interface ", " computer " that connects " printer ", " remote control " that connects " television set ", connection " client
" server " at end " etc.；It is corresponding, service operations can be " computer " openings " door with coded lock " operation,
The operation of " Cloud Server " inquiry " data-interface of Baidu's weather ", the operation of " computer " control " printer " mimeograph documents,
Operation that " remote control " control " television set " is turned on and off, the operation of " server " control " client " more new system etc..
Specifically, if relation integration is stored with preset service control instruction corresponding to voice recognition information, electronic equipment
The preset service control instruction is sent to corresponding service equipment, the service equipment is performed preset service operational control instruction
Corresponding service operations.
The method that control service equipment provided in an embodiment of the present invention performs service operations, obtain voice letter to be identified
Breath；Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；Judge structure in advance
Relation integration in whether be stored with preset service control instruction corresponding to the voice recognition information；If it is, will be described pre-
If service operations control instruction is sent to corresponding service equipment, the service equipment is set to perform the preset service operational control
Service operations corresponding to instruction.
In embodiments of the present invention, structure voice recognition information is corresponding with preset service operational control instruction in advance closes
System, user can with input voice information, when voice recognition information corresponding to the voice messaging be previously stored with it is corresponding pre-
If after service operations control instruction, corresponding preset service operational control instruction is sent to corresponding service equipment, makes service
Equipment performs service operations corresponding to preset service operational control instruction, it is seen that in the embodiment of the present invention, is without artificial participation
Controllable service equipment performs service operations, saves manpower.
Further, intelligent sound equipment can be the intelligent sound box with Alexa functions, and developer is writing above-mentioned control
When service equipment processed performs the bottom code of the method for service operations, it can be compiled using ASK (Alexa Skill Kit)
Write, the code write is placed with electronic equipment, realizing the communication connection of intelligent sound box and electric room.User Xiang Zhi
After energy audio amplifier input voice information, voice messaging is sent to electronic equipment by intelligent sound box, and electronic equipment is aws lambda's
Running environment runs write code, so as to realize that electronic equipment control service equipment performs respective service operation.
Fig. 2 is second of flow chart of the method that control service equipment provided in an embodiment of the present invention performs service operations,
Methods described includes：
S210, obtain voice messaging to be identified.
S220, speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging.
S230, judge whether be stored with preset service corresponding to the voice recognition information in the relation integration that builds in advance
Control instruction；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；If it is, hold
Row step S240, if not, performing step S250.
In the present embodiment, step S210~step S230 content is identical with above-mentioned steps S110~step S130 contents,
Here is omitted.
S240, preset service operational control instruction is sent to corresponding service equipment, holds the service equipment
Service operations corresponding to the row preset service operational control instruction.
In specific implementation provided in an embodiment of the present invention, service equipment mark is included in the preset service control instruction
Knowledge information, the step S240, including：
Preset service operational control instruction is sent to service equipment corresponding to the service equipment identification information, made
The service equipment performs service operations corresponding to the preset service operational control instruction.
For example, service equipment " computer " can be included in the preset service control instruction that electronic equipment is generated
Preset service control instruction is sent to service equipment identification information by service equipment identification information " 123456 ", electronic equipment
" 123456 " are corresponding " computer ", " computer " is performed service operations corresponding to preset service operational control instruction.
S250, output failure prompt message.
Specifically, when there is no preset service control instruction corresponding to storaged voice identification information in relation integration, electronics
Equipment can export unsuccessfully prompt message.
In the present embodiment, the failure prompt message, which is used to characterize in the relation integration built in advance, is not stored with institute's predicate
Preset service control instruction corresponding to sound identification information.For example, the voice recognition information that electronic equipment is got can be
" play Zhou Jielun's《East wind is broken》", " play Zhou Jielun's without storage when electronic equipment is detected in relation integration《East wind
It is broken》" corresponding to preset service control instruction when, the failure prompt message of electronic equipment output can be " it is sorry, in the absence of broadcasting
Put Zhou Jielun's《East wind is broken》This service ".
The embodiments of the invention provide the implementation of three kinds of output failure prompt messages：
In the first implementation, electronic equipment can export failure prompt message in the form of word.
In second of implementation, electronic equipment can carry voice output function with itself, and electronic equipment is with voice
Form output failure prompt message.
In the third implementation, electronic equipment can be connected with the intelligent sound equipment with voice output function,
After electronic equipment failed regeneration prompt message, failure prompt message is sent to intelligent sound equipment by electronic equipment, makes intelligence
Energy speech ciphering equipment exports unsuccessfully prompt message in the form of speech.
S260, obtain the feedback command for being used to characterize the service operations success or failure that the service equipment returns.
Specifically, after preset service operational control instruction is sent to corresponding service equipment by electronic equipment, service is set
Standby to perform service operations corresponding to preset service operational control instruction, the service operations performed by service equipment, which may succeed, also may be used
Can failure.After service equipment successful execution service operations, service equipment sends service operations to electronic equipment and successfully fed back
Instruction；After service operations failure performed by service equipment, service equipment sends the feedback of service operations failure to electronic equipment
Instruction.
S270, generate voice responsive information corresponding to the feedback command.
Specifically, when the feedback command successful for service operations of the feedback command acquired in electronic equipment, electronic equipment
Generate voice responsive information corresponding to the successful feedback command of service operations；When the feedback command acquired in electronic equipment is service
During the feedback command of operation failure, voice responsive information corresponding to the feedback command of electronic equipment generation service operations failure.
For example, voice responsive information corresponding to the successful feedback command of service operations can be " opening the door successfully "；Clothes
Voice responsive information corresponding to the feedback command of operation failure of being engaged in can be " failure of opening the door ".
S280, export the voice responsive information.
The embodiments of the invention provide the implementation of two kinds of output failure prompt messages：
In the first implementation, electronic equipment can carry voice output function with itself, and electronic equipment is with voice
Form exports voice responsive information.
In second of implementation, electronic equipment can be connected with the intelligent sound equipment with voice output function,
After electronic equipment generates voice responsive information, voice responsive information is sent to intelligent sound equipment by electronic equipment, makes intelligence
Can speech ciphering equipment output voice responsive information.
Corresponding with above method embodiment, the embodiment of the present invention additionally provides a kind of control service equipment and performs service
The device of operation.Fig. 3 is the first structure for the device that control service equipment provided in an embodiment of the present invention performs service operations
Schematic diagram, described device include：
First acquisition module 310, for obtaining voice messaging to be identified；
Identification module 320, for carrying out speech recognition to the voice messaging, obtain voice corresponding to the voice messaging
Identification information；
Judge module 330, for whether being stored with the voice recognition information pair in the relation integration that judges to build in advance
The preset service control instruction answered；Voice recognition information is correspondingly stored with advance in the relation integration and preset service control refers to
Order；
Sending module 340, for when the judge module judged result for be when, by the preset service operational control
Instruction is sent to corresponding service equipment, performs the service equipment and is serviced corresponding to the preset service operational control instruction
Operation.
Control service equipment provided in an embodiment of the present invention performs the device of service operations, obtains voice letter to be identified
Breath；Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；Judge structure in advance
Relation integration in whether be stored with preset service control instruction corresponding to the voice recognition information；If it is, will be described pre-
If service operations control instruction is sent to corresponding service equipment, the service equipment is set to perform the preset service operational control
Service operations corresponding to instruction.
In embodiments of the present invention, structure voice recognition information is corresponding with preset service operational control instruction in advance closes
System, user can with input voice information, when voice recognition information corresponding to the voice messaging be previously stored with it is corresponding pre-
If after service operations control instruction, corresponding preset service operational control instruction is sent to corresponding service equipment, makes service
Equipment performs service operations corresponding to preset service operational control instruction, it is seen that in the embodiment of the present invention, is without artificial participation
Controllable service equipment performs service operations, saves manpower.
In specific implementation provided in an embodiment of the present invention, service equipment is included in the preset service control instruction
Identification information, the sending module, specifically for preset service operational control instruction is sent into the service equipment mark
Service equipment corresponding to knowing information, the service equipment is set to perform service behaviour corresponding to the preset service operational control instruction
Make.
Fig. 4 is second of structural representation of the device that control service equipment provided in an embodiment of the present invention performs service operations
Figure, compared with Fig. 3, described device also includes：
First output module 350, for when the judged result of the judge module is no, exporting failure prompt message；
The failure prompt message is used to characterize not to be stored with corresponding to the voice recognition information in advance in the relation integration built in advance
If Service controll instructs.
Described device also includes：
Second acquisition module 360, for obtain that the service equipment returns be used to characterize the service operations success or
The feedback command of failure；
Generation module 370, for generating voice responsive information corresponding to the feedback command；
Second output module 380, for exporting the voice responsive information.
In specific implementation provided in an embodiment of the present invention, described device is applied to electronic equipment, and the electronics is set
It is standby to be connected with intelligent sound equipment；
First acquisition module 310, including：
Receiving unit, the voice messaging of the user's input sent for receiving the intelligent sound equipment；The user is defeated
The voice messaging intelligent sound equipment entered receives；
Determining unit, the voice messaging for the user to be inputted are defined as the voice messaging to be identified.
In specific implementation provided in an embodiment of the present invention, described device is applied to electronic equipment, and the electronics is set
It is standby to be connected with intelligent sound equipment；
Second output module 380, specifically for the voice responsive information is sent into the intelligent sound equipment,
The intelligent sound equipment is set to export the voice responsive information.
Corresponding with above method embodiment, the embodiment of the present invention additionally provides a kind of electronic equipment.Fig. 5 is the present invention
The structural representation for the electronic equipment that embodiment provides.The electronic equipment includes processor 510, communication interface 520, memory
530 and communication bus 540, wherein, processor 510, communication interface 520, memory 530 completed mutually by communication bus 540
Between communication,
Memory 530, for depositing computer program；
Processor 510, during for performing the program deposited on memory 530, realize that the present invention implements the control provided
The method that service equipment performs service operations.
Specifically, the method that above-mentioned control service equipment performs service operations, including：
Obtain voice messaging to be identified；
Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；
Preset service corresponding to the voice recognition information whether is stored with the relation integration for judging to build in advance to control
Instruction；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；
If it is, preset service operational control instruction is sent into corresponding service equipment, make the service equipment
Perform service operations corresponding to the preset service operational control instruction.
Electronic equipment provided in an embodiment of the present invention, obtain voice messaging to be identified；Language is carried out to the voice messaging
Sound identifies, obtains voice recognition information corresponding to the voice messaging；Whether it is stored with the relation integration for judging to build in advance
Preset service control instruction corresponding to the voice recognition information；Sent if it is, the preset service operational control is instructed
To corresponding service equipment, the service equipment is set to perform service operations corresponding to the preset service operational control instruction.
In embodiments of the present invention, structure voice recognition information is corresponding with preset service operational control instruction in advance closes
System, user can with input voice information, when voice recognition information corresponding to the voice messaging be previously stored with it is corresponding pre-
If after service operations control instruction, corresponding preset service operational control instruction is sent to corresponding service equipment, makes service
Equipment performs service operations corresponding to preset service operational control instruction, it is seen that in the embodiment of the present invention, is without artificial participation
Controllable service equipment performs service operations, saves manpower.
Above-mentioned control service equipment performs other implementations and the preceding method embodiment part of the method for service operations
His implementation of the method that the control service equipment of offer performs service operations is identical, repeats no more here.
The communication bus that above-mentioned electronic equipment is mentioned can be Peripheral Component Interconnect standard (Peripheral Component
Interconnect, PCI) bus or EISA (Extended Industry Standard
Architecture, EISA) bus etc..The communication bus can be divided into address bus, data/address bus, controlling bus etc..For just
Only represented in expression, figure with a thick line, it is not intended that an only bus or a type of bus.
The communication that communication interface is used between above-mentioned electronic equipment and other equipment.
Memory can include random access memory (Random Access Memory, RAM), can also include non-easy
The property lost memory (Non-Volatile Memory, NVM), for example, at least a magnetic disk storage.Optionally, memory may be used also
To be at least one storage device for being located remotely from aforementioned processor.
Above-mentioned processor can be general processor, including central processing unit (Central Processing Unit,
CPU), network processing unit (Network Processor, NP) etc.；It can also be digital signal processor (Digital Signal
Processing, DSP), it is application specific integrated circuit (Application Specific Integrated Circuit, ASIC), existing
It is field programmable gate array (Field-Programmable Gate Array, FPGA) or other PLDs, discrete
Door or transistor logic, discrete hardware components.
Corresponding with above method embodiment, the embodiment of the present invention additionally provides a kind of computer-readable recording medium,
The computer-readable recording medium internal memory contains computer program, and the computer program realizes this hair when being executed by processor
The method that the bright control service equipment for implementing to provide performs service operations.
Specifically, the method that above-mentioned control service equipment performs service operations, including：
Obtain voice messaging to be identified；
Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；
Preset service corresponding to the voice recognition information whether is stored with the relation integration for judging to build in advance to control
Instruction；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；
If it is, preset service operational control instruction is sent into corresponding service equipment, make the service equipment
Perform service operations corresponding to the preset service operational control instruction.
The application program stored in storage medium provided in an embodiment of the present invention operationally, obtains voice letter to be identified
Breath；Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；Judge structure in advance
Relation integration in whether be stored with preset service control instruction corresponding to the voice recognition information；If it is, will be described pre-
If service operations control instruction is sent to corresponding service equipment, the service equipment is set to perform the preset service operational control
Service operations corresponding to instruction.
In embodiments of the present invention, structure voice recognition information is corresponding with preset service operational control instruction in advance closes
System, user can with input voice information, when voice recognition information corresponding to the voice messaging be previously stored with it is corresponding pre-
If after service operations control instruction, corresponding preset service operational control instruction is sent to corresponding service equipment, makes service
Equipment performs service operations corresponding to preset service operational control instruction, it is seen that in the embodiment of the present invention, is without artificial participation
Controllable service equipment performs service operations, saves manpower.
Above-mentioned control service equipment performs other implementations and the preceding method embodiment part of the method for service operations
Other implementations for the method that the control service equipment of offer performs service operations are identical, repeat no more here.
It should be noted that herein, such as first and second or the like relational terms are used merely to a reality
Body or operation make a distinction with another entity or operation, and not necessarily require or imply and deposited between these entities or operation
In any this actual relation or order.Moreover, term " comprising ", "comprising" or its any other variant are intended to
Nonexcludability includes, so that process, method, article or equipment including a series of elements not only will including those
Element, but also the other element including being not expressly set out, or it is this process, method, article or equipment also to include
Intrinsic key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that
Other identical element also be present in process, method, article or equipment including the key element.
Each embodiment in this specification is described by the way of related, identical similar portion between each embodiment
Divide mutually referring to what each embodiment stressed is the difference with other embodiment.Especially for device,
For electronic equipment and storage medium embodiment, because it is substantially similar to embodiment of the method, so fairly simple, the phase of description
Part is closed referring to the part of embodiment of the method to illustrate.
The foregoing is merely illustrative of the preferred embodiments of the present invention, is not intended to limit the scope of the present invention.It is all
Any modification, equivalent substitution and improvements made within the spirit and principles in the present invention etc., are all contained in protection scope of the present invention
It is interior.
Claims (10)
- A kind of 1. method for controlling service equipment to perform service operations, it is characterised in that methods described includes：Obtain voice messaging to be identified；Speech recognition is carried out to the voice messaging, obtains voice recognition information corresponding to the voice messaging；Preset service control instruction corresponding to the voice recognition information whether is stored with the relation integration for judging to build in advance； It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；If it is, preset service operational control instruction is sent into corresponding service equipment, perform the service equipment Service operations corresponding to the preset service operational control instruction.
- 2. according to the method for claim 1, it is characterised in that service equipment mark is included in the preset service control instruction Know information, it is described that preset service operational control instruction is sent to corresponding service equipment, perform the service equipment Corresponding to the preset service operational control instruction the step of service operations, including：Preset service operational control instruction is sent to service equipment corresponding to the service equipment identification information, made described Service equipment performs service operations corresponding to the preset service operational control instruction.
- 3. according to the method for claim 1, it is characterised in that when not being stored with the relation integration for judging to build in advance Corresponding to the voice recognition information during preset service control instruction, methods described also includes：Output failure prompt message；The failure prompt message be used to characterize be not stored with the relation integration that builds in advance it is described Preset service control instruction corresponding to voice recognition information.
- 4. according to the method for claim 1, it is characterised in that sent in described instruct the preset service operational control To corresponding service equipment, the service equipment is set to perform the step of service operations corresponding to the preset service operational control instruction After rapid, methods described also includes：Obtain the feedback command for being used to characterize the service operations success or failure that the service equipment returns；Generate voice responsive information corresponding to the feedback command；Export the voice responsive information.
- 5. according to the method described in any one of Claims 1 to 4, it is characterised in that methods described is applied to electronic equipment, described Electronic equipment is connected with intelligent sound equipment；Described the step of obtaining voice messaging to be identified, including：Receive the voice messaging for user's input that the intelligent sound equipment is sent；The voice messaging of user's input is described Intelligent sound equipment receives；The voice messaging that the user inputs is defined as the voice messaging to be identified.
- 6. according to the method for claim 4, it is characterised in that methods described is applied to electronic equipment, the electronic equipment It is connected with intelligent sound equipment；The step of output voice responsive information, including：The voice responsive information is sent to the intelligent sound equipment, the intelligent sound equipment is exported the response language Message ceases.
- 7. a kind of device for controlling service equipment to perform service operations, it is characterised in that described device includes：First acquisition module, for obtaining voice messaging to be identified；Identification module, for carrying out speech recognition to the voice messaging, obtain speech recognition corresponding to the voice messaging and believe Breath；Judge module, preset for whether being stored with the relation integration that judges to build in advance corresponding to the voice recognition information Service controll instructs；It is corresponding in advance in the relation integration to be stored with voice recognition information and preset service control instruction；Sending module, for when the judged result of the judge module is being, the preset service operational control being instructed and sent out Corresponding service equipment is given, the service equipment is performed service operations corresponding to the preset service operational control instruction.
- 8. device according to claim 7, it is characterised in that service equipment mark is included in the preset service control instruction Know information,The sending module, specifically for preset service operational control instruction is sent into the service equipment identification information Corresponding service equipment, the service equipment is set to perform service operations corresponding to the preset service operational control instruction.
- 9. a kind of electronic equipment, it is characterised in that including processor, communication interface, memory and communication bus, wherein, processing Device, communication interface, memory complete mutual communication by communication bus；Memory, for depositing computer program；Processor, during for performing the program deposited on memory, realize any described method and steps of claim 1-6.
- 10. a kind of computer-readable recording medium, it is characterised in that the computer-readable recording medium internal memory contains computer Program, the computer program realize claim 1-6 any described method and steps when being executed by processor.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710888743.0A CN107845383A (en) | 2017-09-27 | 2017-09-27 | Method, device, equipment and medium for controlling service equipment to execute service operation |
| PCT/CN2018/083960 WO2019062090A1 (en) | 2017-09-27 | 2018-04-20 | Method and apparatus for controlling service device to perform service operation, device, and medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710888743.0A CN107845383A (en) | 2017-09-27 | 2017-09-27 | Method, device, equipment and medium for controlling service equipment to execute service operation |
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| CN107845383A true CN107845383A (en) | 2018-03-27 |
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| CN201710888743.0A Pending CN107845383A (en) | 2017-09-27 | 2017-09-27 | Method, device, equipment and medium for controlling service equipment to execute service operation |
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| CN (1) | CN107845383A (en) |
| WO (1) | WO2019062090A1 (en) |
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| CN108899023A (en) * | 2018-06-28 | 2018-11-27 | 百度在线网络技术（北京）有限公司 | control method and device |
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| WO2019062090A1 (en) * | 2017-09-27 | 2019-04-04 | 北京金山安全软件有限公司 | Method and apparatus for controlling service device to perform service operation, device, and medium |
| CN110060680A (en) * | 2019-04-25 | 2019-07-26 | Oppo广东移动通信有限公司 | Electronic equipment exchange method, device, electronic equipment and storage medium |
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Also Published As
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| WO2019062090A1 (en) | 2019-04-04 |
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