CN107767225A - Service recommendation system and method - Google Patents
Service recommendation system and method Download PDFInfo
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- CN107767225A CN107767225A CN201711027557.4A CN201711027557A CN107767225A CN 107767225 A CN107767225 A CN 107767225A CN 201711027557 A CN201711027557 A CN 201711027557A CN 107767225 A CN107767225 A CN 107767225A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0631—Item recommendations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/40—Business processes related to the transportation industry
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Abstract
The invention provides a kind of service recommendation system and method.Wherein, in this method, subscriber identity information that service end system provides according to FTP client FTP extracts the travel information of user, and then according to the state of travel information, pushes stroke to user and reach information and service recommendation information.By the present invention, solve the problems, such as scene active push to passenger's information needed and service, Consumer's Experience can not be improved according to residing for passenger.
Description
Technical field
The present invention relates to civil aviaton's message area, in particular to a kind of service recommendation system and method.
Background technology
With the progress of information technology, domestic air mail tourist industry has obtained swift and violent development, the passenger of airplane trip
Also accordingly increase considerably.The problem of following be exactly passenger after airport is arrived at, it is necessary to many information, service
Can not easily it obtain very much.For example for：
Passenger S take flight go on business to M, after it is arrived at may it should be understood that and find oneself flight consign
The luggage carousel of luggage, chauffeur may be needed to leave airport, be possible it should be understood that the traffic of airport periphery, airport limousine information etc..
For such demand, at present domestic any mobile APP can not according to residing for passenger scene, active push is to passenger
Information needed and service.Passenger can only carry out understanding information by airport screen, guide board etc..
The content of the invention
The invention provides a kind of service recommendation system and method, so that at least solve can not be according to passenger institute in correlation technique
Locate the problem of scene active push is to passenger's information needed and service.
According to an aspect of the invention, there is provided a kind of service recommendation system, including：FTP client FTP and service end system
System, the FTP client FTP include client application module, and the service end system includes stroke extraction module, flight status obtains
Modulus block, stroke parsing module and service recommending module, wherein,
The client application module, for the supplemental characteristic for submitting the service end system to need, receive and show institute
State the information of service end system transmission；
The stroke extraction module, for the subscriber identity information provided according to the FTP client FTP, extract the use
The travel information for the upper flight that family has just been terminated and do not start or the travel information of ongoing Next Flight, and by its
It is stored in stroke storehouse；
The flight status acquisition module, for obtaining not starting or carrying out for user described in the stroke storehouse
Next Flight travel information；Acquisition does not start or the state of ongoing Next Flight；Judgement does not start or just
Among whether the Next Flight of progress is flying, if it is terminate；If it is not, then continue executing with subsequent operation：Obtain
The travel information for the upper flight that user described in the stroke storehouse has just terminated, then obtain the shape of the upper flight just terminated
State, judged current time whether within the upper flight actual time of arrival following first scheduled time just terminated；If it is not, then
Terminate；If it is, preserve the travel information of a upper flight and the travel information for the Next Flight not started just terminated；
The stroke parsing module, during the Proposed Departure of the stroke for the Next Flight not started for judging the user
Between, if the actual time of arrival of the upper flight just terminated with the user was differed in second scheduled time；If it is, knot
Beam；If not, the travel information of the upper flight just terminated of the user is stored in service recommendation stroke storehouse；
The service recommendation module, for judging whether to preserve the firm knot of the user in the service recommendation stroke storehouse
The travel information of a upper flight for beam；If so, then extracted according to the travel information of the upper flight just terminated of the user
The arrival information and service recommendation information of the user, and it is sent to the client application module.
Alternatively, first scheduled time is one hour or two hours.
Alternatively, second scheduled time is one below：Three hours, four hours, five hours, six hours.
According to another aspect of the present invention, a kind of service recommendation method is additionally provided, including：FTP client FTP and service
End system, the FTP client FTP include client application module, and the service end system includes stroke extraction module, flight shape
State acquisition module, stroke parsing module and service recommending module, wherein,
FTP client FTP submits the supplemental characteristic that service end system needs；
The subscriber identity information that the service end system provides according to the FTP client FTP, extract the user and just terminate
A upper flight travel information and do not start or the travel information of ongoing Next Flight, and store it in row
In Cheng Ku；
The service end system obtain user described in the stroke storehouse do not start or ongoing Next Flight
Travel information；Acquisition does not start or the state of ongoing Next Flight；Under judgement does not start or is ongoing
Whether one flight if it is terminates among flying；If it is not, then continue executing with subsequent operation：Obtain the stroke storehouse
Described in the travel information of a upper flight that has just terminated of user, then obtain the state of the upper flight just terminated, judge current
Whether the time is within the upper flight actual time of arrival following first scheduled time just terminated；If it is not, then terminate；If
It is then to preserve the travel information of a upper flight and the travel information for the Next Flight not started just terminated；
The service end system judges the Proposed Departure time of the stroke for the Next Flight that the user does not start, if with
The actual time of arrival for the upper flight that the user has just terminated was differed in second scheduled time；If it is, terminate；If
It is no, the travel information of the upper flight just terminated of the user is stored in service recommendation stroke storehouse；
The service end system judge whether to preserve in the service recommendation stroke storehouse user just terminated it is upper
The travel information of one flight；If so, the use is then extracted according to the travel information of the upper flight just terminated of the user
The arrival information and service recommendation information at family, and it is sent to the FTP client FTP；
The FTP client FTP receives and shown the information that the service end system is sent；
Alternatively, first scheduled time is one hour or two hours.
Alternatively, second scheduled time is one below：Three hours, four hours, five hours, six hours.
The subscriber identity information provided by the present invention, service end system according to FTP client FTP, extract the stroke of user
Information, and then according to the state of travel information, push stroke to user and reach information and service recommendation information, solving can not root
The problem of according to scene active push residing for passenger to passenger's information needed and service, improve Consumer's Experience.
Brief description of the drawings
Accompanying drawing described herein is used for providing a further understanding of the present invention, forms the part of the application, this hair
Bright schematic description and description is used to explain the present invention, does not form inappropriate limitation of the present invention.In the accompanying drawings：
Fig. 1 is the structured flowchart of service recommendation system according to embodiments of the present invention.
Embodiment
Describe the present invention in detail below with reference to accompanying drawing and in conjunction with the embodiments.It should be noted that do not conflicting
In the case of, the feature in embodiment and embodiment in the application can be mutually combined.
There are many information, service-seeking acquiring way at present, but information is relatively scattered, and can not be according to the change of passenger's scene
Active push is to passenger's information needed and service.In order to which the trip flight status can be obtained from the background according to passenger's travel information
Afterwards, judge scene residing for passenger, and analyze passenger and arrive at information required under scene and service, then by this type of information
User under machine service active push to scene, provides a kind of flight based on cell phone APP and arrives in the present embodiment
Service recommendation system under up to scene.Fig. 1 is the structured flowchart of service recommendation system according to embodiments of the present invention, such as Fig. 1 institutes
Show, the system includes：FTP client FTP 1 and service end system 2, wherein,
FTP client FTP 1 includes client application module 11, and service end system 2 includes stroke extraction module 21, flight shape
State acquisition module 22, stroke parsing module 23 and service recommending module 24.
Client application module 11, for the supplemental characteristic for submitting service end system to need, receive and show service end system
The information that system 2 is sent；In addition, client application module 11 can be also used for user's registration, log in and simply verifies log-on message,
To complete the flow related to service end system.
Stroke extraction module 21, for the subscriber identity information provided according to FTP client FTP 1, extract what user had just terminated
The travel information of a upper flight and do not start or the travel information of ongoing Next Flight, and store it in stroke
In storehouse；
Flight status acquisition module 22, for obtain user in stroke storehouse do not start or ongoing Next Flight
Travel information；Acquisition does not start or the state of ongoing Next Flight；Under judgement does not start or is ongoing
Whether one flight if it is terminates among flying；If it is not, then continue executing with subsequent operation：Obtain and used in stroke storehouse
The travel information for the upper flight that family has just been terminated, the state of the upper flight just terminated is then obtained, whether judges current time
Within the upper flight actual time of arrival following first scheduled time just terminated；If it is not, then terminate；If it is, preserve
The travel information of a upper flight and the travel information for the Next Flight not started just terminated；
Stroke parsing module 23, the Proposed Departure time of the stroke for the Next Flight not started for judging user, if
The actual time of arrival of the upper flight just terminated with user was differed in second scheduled time；If it is, terminate；If not,
The travel information of the upper flight just terminated of user is stored in service recommendation stroke storehouse；
Service recommendation module 24, for judging that user whether is preserved in service recommendation stroke storehouse just terminated upper one navigates
The travel information of class；If so, the arrival information of user is then extracted according to the travel information of the upper flight just terminated of user
With service recommendation information, and client application module 11 is sent to.
Above-mentioned arrival information and service recommendation information includes but is not limited to：Terrestrial information/service, air information/service,
Other all information/services related to the trip of passenger's aircraft, and non-flight related service (such as:Hotel reservation, sight spot door
Ticket etc.).
The subscriber identity information provided by said system, service end system according to FTP client FTP, extract the row of user
Journey information, and then according to the state of travel information, push stroke to user and reach information and service recommendation information, solving can not
The problem of scene active push is to passenger's information needed and service according to residing for passenger, improves Consumer's Experience.
First scheduled time can be according to actual conditions flexible configuration.Alternatively, in the present embodiment, first scheduled time
For one hour or two hours.
Second scheduled time can be according to actual conditions flexible configuration.Alternatively, in the present embodiment, second scheduled time
For one below：Three hours, four hours, five hours, six hours.
The service recommendation side under a kind of flight arrival scene based on cell phone APP is additionally provided in the present embodiment
Method, this method comprise the following steps：
Step 1, cell phone APP client application modules verify passenger's log-on data first, are then forwarded to service end；
Step 2, service end stroke extraction module storage client registers data, passenger's stroke is obtained simultaneously according to passenger information
Store stroke storehouse；
Step 3, service end message flight status acquisition module judges its flight shape after extracting stroke from passenger's stroke storehouse
State；
Step 4, service end stroke parsing module can parse travel relationships according to the flight status judged result in previous step
And store；
Step 5, service end service recommendation module is according to the stroke for meeting condition after parsing, with reference to the related information of the trip
And service pushes to client mobile phone.
In step 1, whether client application module verification passenger's log-on data first is effective, if invalid, returns
Miscue, after registering through, passenger information is submitted to service end.
After passenger information is submitted to service end, what is initially entered is service end stroke extraction module, in step 2, should
Module obtains passenger's travel information according to passenger's ID card information and is stored in passenger's travel information storehouse；The step 2 is included such as
Lower step：
Step 2.1, service end stroke extraction module obtains user and logs in the identity information submitted；
Step 2.2, user's travel information is extracted according to user profile；
Step 2.3, extraction is stored in travel information storehouse with travel information.
Then in step 3, Scheduled Flight acquisition module judges its flight status after extracting stroke from passenger's stroke storehouse；
The step 3 also comprises the following steps：
Step 3.1, carrying out service end flight status acquisition module obtains user not since passenger's stroke storehouse or
Next Flight travel information；
Step 3.2, the state of the flight is obtained according to passenger's stroke, it is central to judge whether the flight is flying, if
It is to terminate；If it is not, then carry out subsequent operation；
Step 3.3, the upper flight itineraries information that user has just terminated in stroke storehouse is obtained；
Step 3.4, the state of the flight is obtained, judges whether current time is small in the future two flight actual time of arrival
When it is interior, if otherwise terminated；If it is, preserve user's upper flight itineraries information just terminated and the next boat not started
Class's travel information.
In step 4, service end stroke parsing module, when judging the Proposed Departure for the Next Flight stroke that user does not start
Between, if the flight actual time of arrival of the upper flight itineraries just terminated with user was differed within five hours, was if it is tied
Beam；If it is not, then preserve the upper flight itineraries information that user has just terminated.
In steps of 5, service end service recommendation module, the upper flight itineraries letter that user has just terminated is judged whether
Breath, if the then arrival information according to needed for Flight Information automatic decision user and service, finally push to mobile APP visitors
Family end is shown.
FTP client FTP 1 in the present embodiment includes but is not limited to various portable sets, such as：Mobile phone, notebook electricity
Brain or other mobile terminals etc..FTP client FTP 1 provides a user the software or technology type bag of related service use
Include：Webpage, application program, small plug-in unit, the page (such as wechat) for being embedded in other APP.
Through the above description of the embodiments, those skilled in the art can be understood that according to above-mentioned implementation
The method of example can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but a lot
In the case of the former be more preferably embodiment.Based on such understanding, technical scheme is substantially in other words to existing
The part that technology contributes can be embodied in the form of software product, and the computer software product is stored in a storage
In medium (such as ROM/RAM, magnetic disc, CD), including some instructions to cause a station terminal equipment (can be mobile phone, calculate
Machine, server, or network equipment etc.) perform method described in each embodiment of the present invention.
In summary, the embodiment of the present invention obtains stroke, subsequent automatic decision stroke flight shape automatically according to passenger information
State, judge passenger's information needed and service then according to the situation for reaching flight, and active push is realized according to trip to passenger
Visitor reaches scene, automatic analysis and judgment passenger information needed and service, and reaches scene and required letter according to the passenger analyzed
Breath, service, active push are shown to passenger, improve Consumer's Experience.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.Within the spirit and principles of the invention, that is made any repaiies
Change, equivalent substitution, improvement etc., should be included in the scope of the protection.
Claims (6)
- A kind of 1. service recommendation system, it is characterised in that including：FTP client FTP and service end system, the FTP client FTP bag Client application module is included, the service end system includes stroke extraction module, flight status acquisition module, stroke parsing module With service recommending module, wherein,The client application module, for the supplemental characteristic for submitting the service end system to need, receive and show the clothes The information that business end system is sent；The stroke extraction module, for the subscriber identity information provided according to the FTP client FTP, it is firm to extract the user The travel information of the upper flight terminated and do not start or the travel information of ongoing Next Flight, and stored In stroke storehouse；The flight status acquisition module, for obtaining under not the starting or be ongoing of user described in the stroke storehouse The travel information of one flight；Acquisition does not start or the state of ongoing Next Flight；Judgement does not start or entered Whether capable Next Flight if it is terminates among flying；If it is not, then continue executing with subsequent operation：Described in acquisition The travel information for the upper flight that user described in stroke storehouse has just terminated, the state of the upper flight just terminated is then obtained, is sentenced Whether disconnected current time is within the upper flight actual time of arrival following first scheduled time just terminated；If it is not, then terminate； If it is, preserve the travel information of a upper flight and the travel information for the Next Flight not started just terminated；The stroke parsing module, the Proposed Departure time of the stroke for the Next Flight not started for judging the user, it is The actual time of arrival of the no upper flight just terminated with the user was differed in second scheduled time；If it is, terminate；Such as Fruit is no, and the travel information of the upper flight just terminated of the user is stored in service recommendation stroke storehouse；The service recommendation module, for judging whether to preserve just having terminated for the user in the service recommendation stroke storehouse The travel information of a upper flight；If so, then according to the extraction of the travel information of the upper flight just terminated of the user The arrival information and service recommendation information of user, and it is sent to the client application module.
- 2. system according to claim 1, it is characterised in that first scheduled time is one hour or two hours.
- 3. system according to claim 1, it is characterised in that second scheduled time is one below：Three hours, four Hour, five hours, six hours.
- A kind of 4. service recommendation method, it is characterised in that including：FTP client FTP and service end system, the FTP client FTP bag Client application module is included, the service end system includes stroke extraction module, flight status acquisition module, stroke parsing module With service recommending module, wherein,FTP client FTP submits the supplemental characteristic that service end system needs；The subscriber identity information that the service end system provides according to the FTP client FTP, extract the user just terminated it is upper The travel information of one flight and do not start or the travel information of ongoing Next Flight, and store it in stroke storehouse In；The service end system obtain user described in the stroke storehouse do not start or the row of ongoing Next Flight Journey information；Acquisition does not start or the state of ongoing Next Flight；Judgement does not start or ongoing next boat Whether class if it is terminates among flying；If it is not, then continue executing with subsequent operation：Obtain institute in the stroke storehouse The travel information for the upper flight that user has just terminated is stated, the state of the upper flight just terminated is then obtained, judges current time Whether within the upper flight actual time of arrival following first scheduled time just terminated；If it is not, then terminate；If it is, Preserve the travel information of a upper flight and the travel information for the Next Flight not started just terminated；The service end system judges the Proposed Departure time of the stroke for the Next Flight that the user does not start, if with it is described The actual time of arrival for the upper flight that user has just terminated was differed in second scheduled time；If it is, terminate；If not, will The travel information of the upper flight just terminated of the user is stored in service recommendation stroke storehouse；The service end system judges the upper boat just terminated of the user whether is preserved in the service recommendation stroke storehouse The travel information of class；If so, then extract the user's according to the travel information of the upper flight just terminated of the user Information and service recommendation information are reached, and is sent to the FTP client FTP；The FTP client FTP receives and shown the information that the service end system is sent.
- 5. according to the method for claim 4, it is characterised in that first scheduled time is one hour or two hours.
- 6. according to the method for claim 4, it is characterised in that second scheduled time is one below：Three hours, four Hour, five hours, six hours.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201711027557.4A CN107767225B (en) | 2017-10-27 | 2017-10-27 | Service recommendation system and method |
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|---|---|---|---|
| CN201711027557.4A CN107767225B (en) | 2017-10-27 | 2017-10-27 | Service recommendation system and method |
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| CN107767225A true CN107767225A (en) | 2018-03-06 |
| CN107767225B CN107767225B (en) | 2020-04-21 |
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| CN201711027557.4A Active CN107767225B (en) | 2017-10-27 | 2017-10-27 | Service recommendation system and method |
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| CN109146102A (en) * | 2018-07-31 | 2019-01-04 | 飞友科技有限公司 | A kind of management system based on airport convenience service data |
| CN110727873A (en) * | 2019-10-21 | 2020-01-24 | 中国民航信息网络股份有限公司 | Inquiry method and system of aviation service content and flight service management equipment |
| CN113610566A (en) * | 2021-07-22 | 2021-11-05 | 浙江惠瀜网络科技有限公司 | Intelligent recommendation method based on airport customer portrait and service scene |
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|---|---|
| CN107767225B (en) | 2020-04-21 |
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