CN107707374A - Fault diagnosis method and system, user terminal and server for fault diagnosis - Google Patents
Fault diagnosis method and system, user terminal and server for fault diagnosis Download PDFInfo
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- CN107707374A CN107707374A CN201710177041.1A CN201710177041A CN107707374A CN 107707374 A CN107707374 A CN 107707374A CN 201710177041 A CN201710177041 A CN 201710177041A CN 107707374 A CN107707374 A CN 107707374A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
- H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
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- Computer Networks & Wireless Communication (AREA)
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Abstract
User terminal and server the invention discloses a kind of fault diagnosis method and system, for fault diagnosis, methods described include:When receiving collecting device data command, the device data of all devices in region to be detected where collecting device, and using the device data of all devices as data to be tested;During the data to be tested are uploaded onto the server, so that the server carries out accident analysis according to default service information to data to be tested, and failure analysis result is fed back;Receive and show the failure analysis result of the server feedback.This programme passes through default service information in server, accident analysis is carried out to the device data of all devices in the region to be detected that gathers and upload, shown so as to obtain failure analysis result, with guidance technology, personnel overhaul to equipment, allow a technician to be quickly found out trouble point, and can quickly solve failure, improve the efficiency of plant maintenance.
Description
Technical field
The invention mainly relates to fault diagnosis technology field, specifically, is related to a kind of fault diagnosis method and system, uses
In the user terminal and server of fault diagnosis.
Background technology
The progress of science and technology has promoted the equipment in life to develop towards the direction of more technicalization, so that technical staff
Distinguish the different technical staff of also more and clearer and more definite, different equipment needs to safeguard, and the mode safeguarded goes to for technical staff
Equipment institute at the scene, overhauls to equipment.Because the level of technical staff is also uneven, equipment institute may be gone at the scene
Technical staff's experience not enough abundant spend a large amount of time just find guilty culprit, or even spend a large amount of time and also do not solve
The failure that certainly equipment is occurred is, it is necessary to change the technical staff of experience more horn of plenty.When causing to spend a large amount of in plant maintenance
Between and human cost, operating efficiency it is low.
The content of the invention
The main object of the present invention is to provide a kind of fault diagnosis method and system, for fault diagnosis user terminal and
Server, it is intended to solve in the prior art the problem of cost of equipment maintenance is high, and efficiency is low.
To achieve the above object, the present invention provides a kind of method for diagnosing faults based on user terminal, is mainly used in use
Family terminal, the method for diagnosing faults based on user terminal comprise the following steps:
When receiving collecting device data command, the equipment of all devices in region to be detected where collecting device
Data, and using the device data of all devices as data to be tested;
During the data to be tested are uploaded onto the server, for the server according to default service information to be checked
Survey data and carry out accident analysis, and feed back failure analysis result;
Receive and show the failure analysis result of the server feedback.
Preferably, the step of device data of all devices in the region to be detected where the collecting device includes:
The original equipment configuration information in region to be detected is obtained, and is gathered according to original equipment configuration information by preset strategy
The device configuration information in region to be detected, and preliminary accident analysis is carried out to the device configuration information;
The equipment operation information of the network configuration information of all devices and key equipment in region to be detected is obtained, and it is right
The network configuration information and equipment operation information carry out preliminary accident analysis;
The collection progress of real-time display device configuration information, device network information and equipment operation information and progress are preliminary
The Preliminary Analysis Results of accident analysis.
Preferably, include after described the step of receiving and showing the failure analysis result of the server feedback:
Remote adjusting functid open command is received, remote debugging instruction is received and carries out remote debugging.
In addition, to achieve the above object, the present invention also proposes a kind of method for diagnosing faults based on server, main application
In server, the method for diagnosing faults based on server comprises the following steps:
Receive the normal condition data of all devices in region to be detected, abnormality data and with abnormality data
Corresponding fault restoration instructs operation data, and instructs operation data to associate as default using abnormality data with fault restoration
Service information;
The data to be tested of user terminal uploads are received, and by data to be tested and normal condition data and abnormality
Data are compared analysis;
When data to be tested are abnormality data, Auto-matching simultaneously sends default maintenance corresponding with data to be tested
Information.
In addition, to achieve the above object, the present invention also proposes a kind of user terminal for fault diagnosis, described to be used for event
The user terminal of barrier diagnosis includes:
Acquisition module, for when receiving collecting device data command, in the region to be detected where collecting device
The device data of all devices, and using the device data of all devices as data to be tested;
Uploading module, used in the data to be tested to be uploaded onto the server, so that the server is according to default
Service information carries out accident analysis to data to be tested, and feeds back failure analysis result;
First receiving module, for receiving and showing the failure analysis result of the server feedback.
Preferably, the acquisition module includes:
First acquisition unit, for obtaining the original equipment configuration information in region to be detected, and configured according to original equipment
Information is gathered the device configuration information in region to be detected by preset strategy, and preliminary failure point is carried out to the device configuration information
Analysis;
Second acquisition unit, for obtaining the network configuration information of all devices in region to be detected and key equipment
Equipment operation information, and preliminary accident analysis is carried out to the network configuration information and equipment operation information;
Display unit, the collection for real-time display device configuration information, device network information and equipment operation information are entered
Spend and carry out the Preliminary Analysis Results of preliminary accident analysis.
Preferably, the user terminal for fault diagnosis also includes:
Second remote debugging module, for after remote adjusting functid open command is received, receive remote debugging instruct into
Row remote debugging.
Meanwhile to achieve the above object, the present invention also proposes a kind of server for fault diagnosis, described to be used for failure
The server of diagnosis includes:
Second receiving module, for receiving normal condition data, the abnormality data of all devices in region to be detected
And fault restoration corresponding with abnormality data instructs operation data, and abnormality data and fault restoration are instructed into behaviour
Make data correlation as default service information;
3rd receiving module, for receiving the data to be tested of user terminal uploads, and by data to be tested and normal shape
State data and abnormality data are compared analysis;
Matching module, for when data to be tested are abnormality data, Auto-matching and transmission and data to be tested
Corresponding default service information.
In addition, to achieve the above object, the present invention also proposes a kind of fault diagnosis system, and the fault diagnosis system includes
User terminal and server, wherein, the user terminal includes:
Acquisition module, for when receiving collecting device data command, in the region to be detected where collecting device
The device data of all devices, and using the device data of all devices as data to be tested;
Uploading module, used in the data to be tested to be uploaded onto the server, so that the server is according to default
Service information carries out accident analysis to data to be tested, and feeds back failure analysis result;
First receiving module, for receiving and showing the failure analysis result of the server feedback;
The server includes:
Second receiving module, for receiving normal condition data, the abnormality data of all devices in region to be detected
And fault restoration corresponding with abnormality data instructs operation data, and abnormality data and fault restoration are instructed into behaviour
Make data correlation as default service information;
3rd receiving module, for receiving the data to be tested of user terminal uploads, and by data to be tested and normal shape
State data and abnormality data are compared analysis;
Matching module, for when data to be tested are abnormality data, Auto-matching and transmission and data to be tested
Corresponding default service information.
Preferably, the server also includes:
First remote debugging module, for failure analysis result to be shared, so that the long-range debugging instruction that sends is carried out remotely
Debugging;
The user terminal also includes:
Second remote debugging module, for after remote adjusting functid open command is received, receive remote debugging instruct into
Row remote debugging.
The method for diagnosing faults based on user terminal of the present invention, when receiving collecting device data command, collection is set
The device data of all devices in the region to be detected at standby place, and using the device data of all devices as to be detected
Data;During the data to be tested are uploaded onto the server, for the server according to default service information to be detected
Data carry out accident analysis, and feed back failure analysis result;Receive and show the failure analysis result of the server feedback.This
Scheme is used as data to be tested by all devices data in the region to be detected by collection, and according to default service information
Accident analysis is carried out to data to be tested, so as to obtain the failure analysis result of data to be tested.Realize to device data
Automatic detection analysis, and show that failure analysis result overhauls so as to technical staff according to this failure analysis result to equipment,
Allow a technician to be quickly found out trouble point, and can quickly solve failure, improve the efficiency of plant maintenance.
Brief description of the drawings
Fig. 1 is the schematic flow sheet of the method for diagnosing faults first embodiment based on user terminal of the present invention;
Fig. 2 is the schematic flow sheet of the method for diagnosing faults second embodiment based on user terminal of the present invention;
Fig. 3 is the schematic flow sheet of the method for diagnosing faults first embodiment based on server of the present invention;
Fig. 4 is the high-level schematic functional block diagram of the user terminal first embodiment for fault diagnosis of the present invention;
Fig. 5 is the refinement functional module of the acquisition module of the user terminal second embodiment for fault diagnosis of the present invention
Schematic diagram;
Fig. 6 is the high-level schematic functional block diagram of the user terminal 3rd embodiment for fault diagnosis of the present invention;
Fig. 7 is the high-level schematic functional block diagram of the server first embodiment for fault diagnosis of the present invention;
Fig. 8 is the high-level schematic functional block diagram of the fault diagnosis system first embodiment of the present invention;
Fig. 9 is the high-level schematic functional block diagram of the fault diagnosis system second embodiment of the present invention.
The realization, functional characteristics and advantage of the object of the invention will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
A kind of method for diagnosing faults based on user terminal of present invention offer, reference picture 1, in the first embodiment, the base
Include in the method for diagnosing faults of user terminal:
Step S10, when receiving collecting device data command, all in the region to be detected where collecting device set
Standby device data, and using the device data of all devices as data to be tested;
In an embodiment of the present invention, the method for diagnosing faults based on user terminal of this programme is applied to set comprising a variety of
Standby area fault diagnosis, and realize that this user terminal and equipment are all connected to server based on user terminal.Wherein user is whole
End can be mobile phone, the mobile terminal such as flat board that user carries with, be communicatively coupled by WIFI and equipment or
The debugging terminal connected by bus or netting twine with equipment;Server can be that cloud intelligent server can also be traditional services
Device.The solution of the present invention can be not only used for hardware fault diagnosis and can also be used for software fault diagnosis, and the mode of enabling can be when appearance
During failure, artificial triggering carries out fault diagnosis or periodic maintenance carries out fault diagnosis to grasp running situation.Equipment institute
Need carry out fault diagnosis region be region to be detected, when receiving collecting device data command, and equipment connect
The device data of all devices in region to be detected where the user terminal collecting device connect, the device data of collection include
The device category quantity included in region to be detected, the quantity of every kind of equipment, the working condition of every kind of equipment, the net of every kind of equipment
The data such as network configuration information and operation information.Because the device data of collection is required for being detected, so as to be checked
Data are surveyed to be detected.
Step S20, the data to be tested are uploaded onto the server, so that the server is according to default service information
Accident analysis is carried out to data to be tested, and feeds back failure analysis result;
Further, default service information is provided with the server that user terminal is connected, default service information includes
Integral device service information and individual equipment service information, hardware service information and software service information, and bag as much as possible
Include may generation phenomenon of the failure, the reason for phenomenon of the failure correspond to and solution method.Integral device service information is used to detect
The overall operation situation of all devices in region to be detected, when detecting that overall operation is normal, then do not have to again enter individual equipment
Row detection, only when detecting that overall operation is abnormal, is just detected the equipment to be broken down to find out to individual equipment.
Intelligible, the service information of different equipment differs, and when this service information can be that equipment is connected to server, by this
The corresponding overhaul of the equipments information of equipment is sent to the failure occurred during server or the follow-up use of equipment, by this
The method of the reason for failure accordingly occurs and solution is sent to server and preserved as default service information.Adopted in user terminal
After collecting data to be tested, this data to be tested is uploaded onto the server, server is according to default service information to data to be tested
Carry out accident analysis.Overall operation state is detected according to default service information after data to be tested upload,
Examined respectively with corresponding equipment when detecting that overall operation is abnormal, then by the device data of each equipment in data to be tested
Repair information to compare one by one, finally find out the equipment for causing system operation failure, and the reason for this equipment fault and will solve this
The method of failure feeds back to user terminal as failure analysis result.
Step S30, receive and show the failure analysis result of the server feedback.
Further, after the completion of server is to data to be tested analysis detection, failure analysis result is fed back into use
Family terminal, this failure analysis result include analysis time, analyst coverage, analysis result.When system is inspected periodically, non-generation
During diagnosis during failure, this failure analysis result includes the analyze data of system, may not detect failure, only hidden to some
Suffer from failure, generate trouble-saving method.Diagnosis during for breaking down, then generation solve the guidance method of this failure.Receive
This failure analysis result for including trouble-saving method or guidance method simultaneously shown, technical staff is according to the analysis knot of display
Fruit is quickly found out failure and point occurs or needs the point of prevention apparatus, and according to the guidance method or prevention for solving failure
Method is to solve failure or trouble saving.
The method for diagnosing faults based on user terminal of the present embodiment includes:When receiving collecting device data command,
The device data of all devices in region to be detected where collecting device, and using the device data of all devices as
Data to be tested;During the data to be tested are uploaded onto the server, so that the server is according to default service information pair
Data to be tested carry out accident analysis, and feed back failure analysis result;Receive and show the accident analysis of the server feedback
As a result.Supplemented by assistant solution, be illustrated with a specific embodiment, in a parking lot management region, comprising equipment have shooting
Head, illuminating lamp, switch, counting equipment and operation main frame, user terminal are the user mobile phone that user itself uses, and server is
The equipment of cloud intelligent server, user mobile phone and car park areas is linked into the network of cloud intelligence.When parking attendant is anti-
Reflect, when a certain camera damage is without image, technical staff goes to scene, sends collecting device data command, is adopted receiving this
When collecting device data instruction, the mobile phone as user terminal gathers the species of equipment in parking lot, quantity and operation shape in real time
Hardware datas such as state, while obtain the software datas such as the running status of device software, running frequency in real time, by this hardware data and
Software data is uploaded in cloud intelligent server as data to be tested.Parking field device is provided with the network of cloud intelligence
Service information, i.e., it is provided with and corresponds to not for the camera in parking lot, illuminating lamp, switch, counting equipment and operation main frame
With the service information of failure.After data to be tested are uploaded into cloud intelligent server, by the device data in data to be tested
Compare and analyze with service information, when identical fault message occur in data and service information to be detected, you can sentence
This fixed identical fault message is to cause the abnormal target faults information of system operation.When data and service information to be detected
In when there is no identical fault message, then looked in service information higher with the fault message similarity of data to be tested
Fault message as similar fault information.Obtain this target faults information or similar fault information and with this target faults
Solve guidance method corresponding to information or similar fault information, and shown, so that technical staff instructs according to this solution
Method is overhauled.
This programme is used as data to be tested by the device data of all devices in the region to be detected by collection, and according to
Default service information carries out accident analysis to data to be tested in server, so as to obtain the accident analysis knot of data to be tested
Fruit.The automatic detection analysis to device data is realized, and shows analysis result, with guidance technology personnel according to accident analysis knot
Fruit is overhauled to equipment, allows a technician to be quickly found out trouble point, quickly solves failure, improves the effect of plant maintenance
Rate.
Further, the device data of all devices in the region to be detected where collecting device described in step S10
Step includes:
Step S11, the original equipment configuration information in region to be detected is obtained, and according to original equipment configuration information by default
Strategy gathers the device configuration information in region to be detected, and carries out preliminary accident analysis to the device configuration information;
Step S12, obtain the equipment of the network configuration information of all devices and key equipment in region to be detected and run
Information, and preliminary accident analysis is carried out to the network configuration information and equipment operation information;
Step S13, the collection progress of real-time display device configuration information, device network information and equipment operation information and
Carry out the Preliminary Analysis Results of preliminary accident analysis.
In the present embodiment, preset strategy is provided with server, it is fast so as to realize for controlling collection and testing process
Fast effectively detection is out of order and the possibility source of problem.In one embodiment, its preset strategy can be step 1:Detection is existing
Whether field network integral device is unimpeded;Step 2:Whether normal detect accounting server operation;Step 3:Main camera is detected to set
It is standby whether normal;Step 4:Whether normal detect backup camera;Step 5:Whether normal detect data server.To be checked
Survey region to be acquired before device data, obtain preset strategy.Understandably, all devices start to make in region to be detected
The configuration information of used time is original equipment configuration information, is the guidance letter of the accurate map type of all devices in region to be detected
Breath, the real-time of region to be detected is gathered according to the original equipment configuration information in the region to be detected of acquisition, and according to preset strategy
Device configuration information, device configuration information mainly include species, quantity and the running status of equipment in system.Obtain and treat simultaneously
The equipment operation information of the network configuration information of all devices and key equipment in detection zone, key equipment are to realize base
The essential equipment of this function, systemic breakdown can be caused by lacking it, and in managing system of car parking, key equipment is camera
And operation main frame.The network configuration information of equipment includes:The MAC of equipment networking state, the open port of equipment and equipment
Address, IP address etc..Equipment operation information includes:Device Run Log, cpu load situation, internal memory service condition and go down town
Running situation etc..The user terminal of this programme is obtaining device configuration information, device network information and equipment operation information
During, real-time display is carried out to the progress of collection, so that technical staff holds repair schedule.And user terminal has to collection
During the initial analysis statistical function of simple fault that finds, such as lack the such failure of a certain kind equipment, and count hair
The Preliminary Analysis Results of failure after initial analysis is carried out to failure, are shown, so that technical staff by the number of existing failure
The failure situation in region to be detected can be substantially understood during device data acquisition, further speeds up repair schedule.
Further, Fig. 2 is refer to, on the basis of method for diagnosing faults first embodiment of the present invention based on user terminal
On, the second embodiment of the method for diagnosing faults based on user terminal is proposed, it is in a second embodiment, described to receive and show institute
Include after the step of stating the failure analysis result of server feedback:
Step S40, remote adjusting functid open command is received, receive remote debugging instruction and carry out remote debugging.
Understandably, region to be detected is likely to occur the failure not having in service information, i.e., to data to be tested detection point
Find that the failure that data to be tested occur is not present in default service information after analysis, also just corresponding be not present solves this failure
Guidance method, and technical staff can not solve this failure according to experience.Remote adjusting functid is provided with the present embodiment,
Technical staff sends remote adjusting functid open command at the scene, after this remote adjusting functid open command is received, opens
Remote adjusting functid, receive remote debugging instruction and carry out remote debugging.Remote technician is connected to server, obtains scene event
Hinder information and detection and analysis result.Remote technician is after the fault message at scene is well understood that, according to the warp of itself
Test to fault detection analysis, and provide analysis result and solve the guidance method of failure.By this analysis result and solves event
The guidance method of barrier is uploaded onto the server, and server shares failure analysis result, so that field technician solves this failure.Separately
On the one hand, can remote operation for artificially scene interference or field technician need not possess technical ability solution problem
Failure, then can directly by remote technician send debugging instruction be debugged.In one embodiment, region to be detected is not
The equipment normal work of charging, other such as cameras, switch etc, does not record this failure in default service information, existing
Field technology personnel can not solve this problem.Software information of the remote technician in fault message, find billing of services
Software in device starts failure, and phenomenon is that log-on data storehouse process makes a mistake, and reason is the authority configuration mistake of data file,
Cause access limit insufficient, field technician does not possess the authority knowledge of complete Linux server typically, so need by
Remote technician remotely corrects rights concerns to overhaul debugging.By remote adjusting functid, data, experience, knowledge are realized
It is shared, greatly improve the efficiency of failure solution.
In addition, the present invention also provides a kind of method for diagnosing faults based on server, reference picture 3, in the first embodiment,
Method for diagnosing faults proposed by the present invention based on server includes:
Step S50, receive the normal condition data of all devices in region to be detected, abnormality data and with exception
Fault restoration corresponding to status data instructs operation data, and instructs operation data to associate with fault restoration abnormality data
As default service information;
Step S60, receives the data to be tested of user terminal uploads, and by data to be tested and normal condition data and
Abnormality data are compared analysis;
Step S70, when data to be tested are abnormality data, Auto-matching is simultaneously sent corresponding with data to be tested
Default service information.
Understandably, region to be detected is made up of various equipment and network, and equipment and network have normal operating conditions
And abnormal operation, usual normal operating conditions is unique, and abnormal operation has a variety of situations, different abnormal works
Failure corresponding to state is different, and the solution of different faults also differs.Intelligible, the solution of failure is by a step
The operating procedure composition of step, operation data is instructed using this operating procedure as fault restoration.It is to be checked when receiving in the present embodiment
Equipment normal condition data, abnormality data and the failure corresponding with abnormality data for surveying all devices in region are repaiied
When instructing the operation data to input again, this data is preserved in the server, so as to follow-up repair and maintenance.Specifically, when equipment is sent out
A raw failure never occurred, technical staff find guilty culprit point and failure solve method by detecting in many ways.For
Follow-up others skilled in the art when running into this failure, can fast positioning solve, this technical staff by user terminal by this
The phenomenon of failure, trouble point, the information such as repair method and normal condition data are input in user terminal correspondingly, are used
Family terminal is sent to server after this information is received, and server receives this normal condition data and phenomenon of the failure, failure
After abnormality data and fault restoration instruct operation data corresponding to point, abnormality data and fault restoration are instructed into behaviour
Make data correlation to preserve as default service information.It is follow-up to encounter similar fault again by directly obtaining this default service information
Mode realizes quick solution failure.
Specifically, after the data to be tested of user terminal uploads are received, first determine whether data to be tested are complete
All equipment in region is contained, that is, detects whether to acquire the device data of all devices in region.When data to be tested are complete
After whole, analyzed one by one in corresponding specific equipment.Because of the uniqueness of equipment normal condition data, so first testing and analyzing to be checked
Whether consistent with the normal condition data of equipment survey data, if unanimously, illustrating that this equipment is normal, carry out next equipment inspection
Survey;If inconsistent, illustrate that this equipment is abnormal, then by the data of this equipment in data to be tested and the abnormality of this equipment
Comparing is analyzed, and to find out most like abnormality data, and according to most like abnormality data, matches default inspection
Repair information.I.e. when data to be tested exception, obtain fault restoration corresponding with abnormality data and instruct operation data, and will
This abnormality data and corresponding fault restoration instruct operation data to be sent to user terminal as service information.User is whole
End receives and shows this service information, and technical staff overhauls according to the service information of display to failure, realizes the fast of failure
Speed excludes.
In addition, the present invention also provides a kind of user terminal for fault diagnosis, reference picture 4, in the first embodiment,
The user terminal for fault diagnosis that invention proposes includes:
Acquisition module 10, for when receiving collecting device data command, in the region to be detected where collecting device
All devices device data, and using the device data of all devices as data to be tested;
In an embodiment of the present invention, the method for diagnosing faults based on user terminal of this programme is applied to set comprising a variety of
Standby area fault diagnosis, and realize that this user terminal and equipment are all connected to server based on user terminal.Wherein user is whole
End can be mobile phone, the mobile terminal such as flat board that user carries with, be communicatively coupled by WIFI and equipment or
The debugging terminal connected by bus or netting twine with equipment;Server can be that cloud intelligent server can also be traditional services
Device.The solution of the present invention can be not only used for hardware fault diagnosis and can also be used for software fault diagnosis, and the mode of enabling can be when appearance
During failure, artificial triggering carries out fault diagnosis or periodic maintenance carries out fault diagnosis to grasp running situation.Equipment institute
Need carry out fault diagnosis region be region to be detected, when receiving collecting device data command, acquisition module
The device data of all devices in region to be detected where 10 collecting devices, the device data of collection include region to be detected
In the device category quantity that includes, the quantity of every kind of equipment, the working condition of every kind of equipment, the network configuration information of every kind of equipment
And the data such as operation information.Because the device data of collection is required for being detected, so being carried out as data to be tested
Detection.
Uploading module 20, for the data to be tested to be uploaded onto the server, so that the server is according to default
Service information carries out accident analysis to data to be tested, and feeds back failure analysis result;
Further, default service information is provided with the server that user terminal is connected, default service information includes
Integral device service information and individual equipment service information, hardware service information and software service information, and bag as much as possible
Include may generation phenomenon of the failure, the reason for phenomenon of the failure correspond to and solution method.Integral device service information is used to detect
The overall operation situation of all devices in region to be detected, when detecting that overall operation is normal, then do not have to again enter individual equipment
Row detection, only when detecting that overall operation is abnormal, is just detected the equipment to be broken down to find out to individual equipment.
Intelligible, the service information of different equipment differs, and when this service information can be that equipment is connected to server, by this
The corresponding overhaul of the equipments information of equipment is sent to the failure occurred during server or the follow-up use of equipment, by this
The method of the reason for failure accordingly occurs and solution is sent to server and preserved as default service information.Adopted in user terminal
After collecting data to be tested, uploading module 20 uploads onto the server this data to be tested, and server is according to default service information pair
Data to be tested carry out accident analysis.I.e. according to default service information to overall operation state after data to be tested upload
Detected, when detecting that overall operation is abnormal, then by the device data of each equipment in data to be tested respectively with it is right
The overhaul of the equipments information answered compares one by one, finally finds out the equipment for causing system operation failure, and the reason for by this equipment fault
And the method for solving this failure feeds back to user terminal as failure analysis result.
First receiving module 30, for receiving and showing the failure analysis result of the server feedback.
Further, after the completion of server is to data to be tested analysis detection, failure analysis result is fed back into use
Family terminal, this failure analysis result include analysis time, analyst coverage, analysis result.When system is inspected periodically, non-generation
During diagnosis during failure, this failure analysis result includes the analyze data of system, may not detect failure, only hidden to some
Suffer from failure, generate trouble-saving method.Diagnosis during for breaking down, then generation solve the guidance method of this failure.First
Receiving module 30 receives this failure analysis result comprising trouble-saving method or guidance method and shown, technical staff's root
Failure generation point is quickly found out according to the analysis result of display or needs the point of prevention apparatus, and according to the finger for solving failure
Guiding method or prevention method are to solve failure or trouble saving.
The user terminal for fault diagnosis of the present embodiment includes:First acquisition unit 10, for obtaining area to be detected
The original equipment configuration information in domain, and the device configuration according to original equipment configuration information by preset strategy collection region to be detected
Information, and preliminary accident analysis is carried out to the device configuration information;Second acquisition unit 20, for obtaining in region to be detected
The network configuration information of all devices and the equipment operation information of key equipment, and to the network configuration information and equipment
Operation information carries out preliminary accident analysis;Display unit 30, for real-time display device configuration information, device network information and set
The collection progress of received shipment row information and the Preliminary Analysis Results for carrying out preliminary accident analysis.Supplemented by assistant's solution, it is specific real with one
Example is applied to be illustrated, in a parking lot management region, comprising equipment have camera, an illuminating lamp, switch, counting equipment and
Main frame is run, user terminal is the user mobile phone that user itself uses, and server is cloud intelligent server, user mobile phone and parking
The equipment of field areas is linked into the network of cloud intelligence.When parking attendant is reflected, a certain camera damage is without image, skill
Art personnel go to scene, collecting device data command are sent, when receiving this collecting device data command, as user terminal
Mobile phone gather the hardware data such as the species of equipment, quantity and running status in parking lot in real time, while obtain equipment in real time
The software datas such as the running status of software, running frequency, this hardware data and software data are uploaded to as data to be tested
In cloud intelligent server.The service information of parking field device is provided with the network of cloud intelligence, i.e., for taking the photograph in parking lot
As head, illuminating lamp, switch, counting equipment and operation main frame are provided with the service information of corresponding different faults.When will be to be detected
After data upload to cloud intelligent server, the device data in data to be tested and service information are compared into analysis, when to be detected
Data and service information in when there is identical fault message, you can judge this identical fault message to cause system
Run abnormal target faults information.When there is no identical fault message in data and service information to be detected,
The fault message higher with the fault message similarity of data to be tested is then looked in service information as similar fault information.
Obtain this target faults information either similar fault information and corresponding with this target faults information or similar fault information
Solve guidance method, and shown, so that technical staff is overhauled according to this solution guidance method.
This programme is used as data to be tested by the device data of all devices in the region to be detected by collection, and according to
Default service information carries out accident analysis to data to be tested in server, so as to obtain the accident analysis knot of data to be tested
Fruit.The automatic detection analysis to device data is realized, and shows analysis result, with guidance technology personnel according to accident analysis knot
Fruit is overhauled to equipment, allows a technician to be quickly found out trouble point, quickly solves failure, improves the effect of plant maintenance
Rate.
Further, reference picture 5, based on the user terminal first embodiment for fault diagnosis of the present invention, in this hair
In the second embodiment of the bright user terminal for fault diagnosis, the acquisition module 10 includes:
First acquisition unit 11, for obtaining the original equipment configuration information in region to be detected, and matched somebody with somebody according to original equipment
Confidence breath is gathered the device configuration information in region to be detected by preset strategy, and carries out preliminary failure to the device configuration information
Analysis;
Second acquisition unit 12, for obtaining the network configuration information and key equipment of all devices in region to be detected
Equipment operation information, and preliminary accident analysis is carried out to the network configuration information and equipment operation information;
Display unit 13, the collection for real-time display device configuration information, device network information and equipment operation information
Progress and the Preliminary Analysis Results for carrying out preliminary accident analysis.
In the present embodiment, preset strategy is provided with server, it is fast so as to realize for controlling collection and testing process
Fast effectively detection is out of order and the possibility source of problem.In one embodiment, its preset strategy can be step 1:Detection is existing
Whether field network integral device is unimpeded;Step 2:Whether normal detect accounting server operation;Step 3:Main camera is detected to set
It is standby whether normal;Step 4:Whether normal detect backup camera;Step 5:Whether normal detect data server.To be checked
Survey region to be acquired before device data, obtain preset strategy.Understandably, all devices start to make in region to be detected
The configuration information of used time is original equipment configuration information, is the guidance letter of the accurate map type of all devices in region to be detected
Breath, the original equipment configuration information in the region to be detected obtained according to first acquisition unit 11, and treated according to preset strategy collection
The real-time device configuration information of detection zone, device configuration information mainly include species, quantity and the operation of equipment in system
State.Second acquisition unit 12 obtains setting for the network configuration information of all devices in region to be detected and key equipment simultaneously
Received shipment row information, key equipment are to realize the essential equipment of basic function, and systemic breakdown can be caused by lacking it, be stopped
In course management system, key equipment is camera and operation main frame.The network configuration information of equipment includes:Equipment networking shape
State, the MAC Address of the open port of equipment and equipment, IP address etc..Equipment operation information includes:Device Run Log, CPU
Loading condition, internal memory service condition and running situation of going down town etc..The user terminal of this programme is obtaining device configuration information, set
During the standby network information and equipment operation information, display unit 13, real-time display is carried out to the progress of collection, so as to skill
Art personnel hold repair schedule.And user terminal have to collection during find simple fault initial analysis statistics work(
Can, such as lack the such failure of a certain kind equipment, and the number for finding failure is counted, after initial analysis is carried out to failure,
Display unit 13, the Preliminary Analysis Results of failure are shown, so that technical staff is during device data acquisition
Substantially understand the failure situation in region to be detected, further speed up repair schedule.
Further, reference picture 6, based on the user terminal second embodiment for fault diagnosis of the present invention, in this hair
In the 3rd embodiment of the bright user terminal for fault diagnosis, the user terminal for fault diagnosis also includes:
Second remote debugging module 40, for after remote adjusting functid open command is received, receiving remote debugging instruction
Carry out remote debugging.
Understandably, region to be detected is likely to occur the failure not having in service information, i.e., to data to be tested detection point
Find that the failure that data to be tested occur is not present in default service information after analysis, also just corresponding be not present solves this failure
Guidance method, and technical staff can not solve this failure according to experience.Remote adjusting functid is provided with the present embodiment,
Technical staff sends remote adjusting functid open command at the scene, after this remote adjusting functid open command is received, opens
Remote adjusting functid, the second remote debugging module 40 receive remote debugging instruction and carry out remote debugging.Remote technician connects
To server, field failure information and detection and analysis result are obtained.Remote technician is being well understood that the failure at scene
After information, according to the experience of itself to fault detection analysis, and provide analysis result and solve the guidance method of failure.By this
Analysis result and the guidance method for solving failure are uploaded onto the server, and server shares failure analysis result, so as to live skill
Art personnel solve this failure.On the other hand, for need not artificial scene interference, can remote-operated failure, remote technology people
Member can then directly transmit debugging instruction and be debugged.In one embodiment, region not charging to be detected, other such as cameras,
The equipment normal work of switch etc, this failure is not recorded in default service information, field technician can not solve
This problem.Software information of the remote technician in fault message, it is found that the software in accounting server is not run, because
The operation of software can be controlled by the virtual switch in user terminal, so this switch of remote technician's Remote triggering can be achieved
Long-range maintenance debugging.By remote adjusting functid, realize data, experience, knowledge it is shared, greatly improve failure solution
Efficiency.
In addition, the present invention also provides a kind of server for fault diagnosis, reference picture 7, in the first embodiment, this hair
The server for fault diagnosis of bright proposition includes:
Second receiving module 50, for receiving normal condition data, the abnormality number of all devices in region to be detected
According to this and fault restoration corresponding with abnormality data instructs operation data, and abnormality data and fault restoration are instructed
Operation data association is as default service information;
3rd receiving module 60, for receiving the data to be tested of user terminal uploads, and by data to be tested and normally
Status data and abnormality data are compared analysis;
Matching module 70, for when data to be tested are abnormality data, Auto-matching simultaneously to be sent and number to be detected
According to corresponding default service information.
Understandably, region to be detected is made up of various equipment and network, and equipment and network have normal operating conditions
And abnormal operation, usual normal operating conditions is unique, and abnormal operation has a variety of situations, different abnormal works
Failure corresponding to state is different, and the solution of different faults also differs.Intelligible, the solution of failure is by a step
The operating procedure composition of step, operation data is instructed using this operating procedure as fault restoration.It is to be checked when receiving in the present embodiment
Equipment normal condition data, abnormality data and the failure corresponding with abnormality data for surveying all devices in region are repaiied
When instructing the operation data to input again, this data is preserved in the server, so as to follow-up repair and maintenance.Specifically, when equipment is sent out
A raw failure never occurred, technical staff find guilty culprit point and failure solve method by detecting in many ways.For
Follow-up others skilled in the art when running into this failure, can fast positioning solve, this technical staff by user terminal by this
The phenomenon of failure, trouble point, the information such as repair method and normal condition data are input in user terminal correspondingly, are used
Family terminal is sent to server after this information is received, and the second receiving module 50 receives this normal condition data and failure
After abnormality data and fault restoration instruct operation data corresponding to phenomenon, trouble point, by abnormality data and failure
Reparation instructs operation data association to be preserved as default service information.It is default by directly obtaining this that similar fault is subsequently encountered again
The mode of service information realizes quick solution failure.
Specifically, after the 3rd receiving module 60 receives the data to be tested of user terminal uploads, first determine to be detected
Whether data completely contain all equipment in region, that is, detect whether to acquire the device data of all devices in region.
After data to be tested are complete, analyzed one by one in corresponding specific equipment.Because of the uniqueness of equipment normal condition data, so
Whether consistent with the normal condition data of equipment first test and analyze data to be tested, if unanimously, illustrating that this equipment is normal, carry out
Next equipment detection;If inconsistent, illustrate that this equipment is abnormal, then set the data of this equipment in data to be tested with this
Standby abnormality comparing analysis, to find out most like abnormality data, and according to most like abnormality number
According to the default service information of the matching of matching module 70.I.e. when data to be tested exception, event corresponding with abnormality data is obtained
Operation data is instructed in barrier reparation, and instructs operation data to believe as maintenance this abnormality data and corresponding fault restoration
Breath is sent to user terminal.User terminal receives and shows this service information, and technical staff is former according to the service information pair of display
Barrier is overhauled, and realizes the quick exclusion of failure.
In addition, the present invention also provides a kind of fault diagnosis system, reference picture 8 is in the first embodiment, proposed by the present invention
Fault diagnosis system includes user terminal and server, wherein, the user terminal includes:
Acquisition module 10, for when receiving collecting device data command, in the region to be detected where collecting device
All devices device data, and using the device data of all devices as data to be tested;
In an embodiment of the present invention, the method for diagnosing faults based on user terminal of this programme is applied to set comprising a variety of
Standby area fault diagnosis, and realize that this user terminal and equipment are all connected to server based on user terminal.Wherein user is whole
End can be mobile phone, the mobile terminal such as flat board that user carries with, be communicatively coupled by WIFI and equipment or
The debugging terminal connected by bus or netting twine with equipment;Server can be that cloud intelligent server can also be traditional services
Device.The solution of the present invention can be not only used for hardware fault diagnosis and can also be used for software fault diagnosis, and the mode of enabling can be when appearance
During failure, artificial triggering carries out fault diagnosis or periodic maintenance carries out fault diagnosis to grasp running situation.Equipment institute
Need carry out fault diagnosis region be region to be detected, when receiving collecting device data command, acquisition module
The device data of all devices in region to be detected where 10 collecting devices, the device data of collection include region to be detected
In the device category quantity that includes, the quantity of every kind of equipment, the working condition of every kind of equipment, the network configuration information of every kind of equipment
And the data such as operation information.Because the device data of collection is required for being detected, so being carried out as data to be tested
Detection.
Uploading module 20, used in the data to be tested to be uploaded onto the server, so that the server is according to default
Service information accident analysis is carried out to data to be tested, and feed back failure analysis result;
Further, default service information is provided with the server that user terminal is connected, default service information includes
Integral device service information and individual equipment service information, hardware service information and software service information, and bag as much as possible
Include may generation phenomenon of the failure, the reason for phenomenon of the failure correspond to and solution method.Integral device service information is used to detect
The overall operation situation of all devices in region to be detected, when detecting that overall operation is normal, then do not have to again enter individual equipment
Row detection, only when detecting that overall operation is abnormal, is just detected the equipment to be broken down to find out to individual equipment.
Intelligible, the service information of different equipment differs, and when this service information can be that equipment is connected to server, by this
The corresponding overhaul of the equipments information of equipment is sent to the failure occurred during server or the follow-up use of equipment, by this
The method of the reason for failure accordingly occurs and solution is sent to server and preserved as default service information.Adopted in user terminal
After collecting data to be tested, uploading module 20 uploads onto the server this data to be tested, and server is according to default service information pair
Data to be tested carry out accident analysis.I.e. according to default service information to overall operation state after data to be tested upload
Detected, when detecting that overall operation is abnormal, then by the device data of each equipment in data to be tested respectively with it is right
The overhaul of the equipments information answered compares one by one, finally finds out the equipment for causing system operation failure, and the reason for by this equipment fault
And the method for solving this failure feeds back to user terminal as failure analysis result.
First receiving module 30, for receiving and showing the failure analysis result of the server feedback;
Further, after the completion of server is to data to be tested analysis detection, failure analysis result is fed back into use
Family terminal, this failure analysis result include analysis time, analyst coverage, analysis result.When system is inspected periodically, non-generation
During diagnosis during failure, this failure analysis result includes the analyze data of system, may not detect failure, only hidden to some
Suffer from failure, generate trouble-saving method.Diagnosis during for breaking down, then generation solve the guidance method of this failure.First
Receiving module 30 receives this failure analysis result comprising trouble-saving method or guidance method and shown, technical staff's root
Failure generation point is quickly found out according to the analysis result of display or needs the point of prevention apparatus, and according to the finger for solving failure
Guiding method or prevention method are to solve failure or trouble saving.
The server includes:
Second receiving module 50, for receiving normal condition data, the abnormality number of all devices in region to be detected
According to this and fault restoration corresponding with abnormality data instructs operation data, and abnormality data and fault restoration are instructed
Operation data association is as default service information;
3rd receiving module 60, for receiving the data to be tested of user terminal uploads, and by data to be tested and normally
Status data and abnormality data are compared analysis;
Matching module 70, for when data to be tested are abnormality data, Auto-matching simultaneously to be sent and number to be detected
According to corresponding default service information.
Understandably, region to be detected is made up of various equipment and network, and equipment and network have normal operating conditions
And abnormal operation, usual normal operating conditions is unique, and abnormal operation has a variety of situations, different abnormal works
Failure corresponding to state is different, and the solution of different faults also differs.Intelligible, the solution of failure is by a step
The operating procedure composition of step, operation data is instructed using this operating procedure as fault restoration.It is to be checked when receiving in the present embodiment
Equipment normal condition data, abnormality data and the failure corresponding with abnormality data for surveying all devices in region are repaiied
When instructing the operation data to input again, this data is preserved in the server, so as to follow-up repair and maintenance.Specifically, when equipment is sent out
A raw failure never occurred, technical staff find guilty culprit point and failure solve method by detecting in many ways.For
Follow-up others skilled in the art when running into this failure, can fast positioning solve, this technical staff by user terminal by this
The phenomenon of failure, trouble point, the information such as repair method and normal condition data are input in user terminal correspondingly, are used
Family terminal is sent to server after this information is received, the server of the second receiving module 50 receive this normal condition data,
After corresponding with phenomenon of the failure, trouble point abnormality data and fault restoration instruct operation data, by abnormality data
Instruct operation data to associate with fault restoration to preserve as default service information.Subsequently similar fault is encountered again by directly obtaining
The mode of this default service information realizes quick solution failure.
Specifically, after the 3rd receiving module 60 receives the data to be tested of user terminal uploads, first determine to be detected
Whether data completely contain all equipment in region, that is, detect whether to acquire the device data of all devices in region.
After data to be tested are complete, analyzed one by one in corresponding specific equipment.Because of the uniqueness of equipment normal condition data, so
Whether consistent with the normal condition data of equipment first test and analyze data to be tested, if unanimously, illustrating that this equipment is normal, carry out
Next equipment detection;If inconsistent, illustrate that this equipment is abnormal, then set the data of this equipment in data to be tested with this
Standby abnormality comparing analysis, to find out most like abnormality data, and according to most like abnormality number
According to the default service information of the matching of matching module 70.I.e. when data to be tested exception, event corresponding with abnormality data is obtained
Operation data is instructed in barrier reparation, and instructs operation data to believe as maintenance this abnormality data and corresponding fault restoration
Breath is sent to user terminal.User terminal receives and shows this service information, and technical staff is former according to the service information pair of display
Barrier is overhauled, and realizes the quick exclusion of failure.
Further, reference picture 9, based on the fault diagnosis system first embodiment of the present invention, in fault diagnosis of the present invention
In the second embodiment of system, the server also includes:
First remote debugging module 80, for failure analysis result to be shared, so that the long-range debugging instruction that sends is carried out far
Journey is debugged;
The user terminal also includes:
Second remote debugging module 40, for after remote adjusting functid open command is received, receiving remote debugging instruction
Carry out remote debugging.
Understandably, region to be detected is likely to occur the failure not having in service information, i.e., to data to be tested detection point
Find that the failure that data to be tested occur is not present in default service information after analysis, also just corresponding be not present solves this failure
Guidance method, and technical staff can not solve this failure according to experience.Remote adjusting functid is provided with the present embodiment,
Technical staff sends remote adjusting functid open command at the scene, after this remote adjusting functid open command is received, opens
Remote adjusting functid, the second remote debugging module 40 receive remote debugging instruction and carry out remote debugging.Remote technician connects
To server, field failure information and detection and analysis result are obtained.Remote technician is being well understood that the failure at scene
After information, according to the experience of itself to fault detection analysis, and provide analysis result and solve the guidance method of failure.By this
Analysis result and the guidance method for solving failure are uploaded onto the server, and server shares failure analysis result, so as to live skill
Art personnel solve this failure.On the other hand, for artificially scene interference or field technician need not possess technical ability solution
Certainly problem, can remote-operated failure, remote technician then can directly pass through the first remote debugging module 80 and send debugging
Instruction is debugged.In one embodiment, the equipment of region not charging to be detected, other such as cameras, switch etc is normal
Work, do not record this failure in default service information, field technician can not solve this problem.Remote technician
Software information in fault message, it is found that the software in accounting server starts failure, phenomenon is log-on data storehouse process
Make a mistake, reason is the authority configuration mistake of data file, causes access limit insufficient, field technician does not possess typically
The authority knowledge of complete Linux server, so needing remotely to correct rights concerns by remote technician to overhaul debugging.
By remote adjusting functid, realize data, experience, knowledge it is shared, greatly improve the efficiency of failure solution.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the scope of the invention, it is every at this
Under the design of invention, the equivalent structure transformation made using description of the invention and accompanying drawing content, or directly/it is used in indirectly
He is included in the scope of patent protection of the present invention related technical field.
Claims (10)
1. a kind of method for diagnosing faults based on user terminal, is mainly used in user terminal, it is characterised in that described based on use
The method for diagnosing faults of family terminal comprises the following steps:
When receiving collecting device data command, the number of devices of all devices in region to be detected where collecting device
According to, and using the device data of all devices as data to be tested;
During the data to be tested are uploaded onto the server, so that the server treats testing number according to default service information
According to progress accident analysis, and feed back failure analysis result;
Receive and show the failure analysis result of the server feedback.
2. the method for diagnosing faults based on user terminal as claimed in claim 1, it is characterised in that where the collecting device
Region to be detected in all devices device data the step of include:
The original equipment configuration information in region to be detected is obtained, and it is to be checked by preset strategy collection according to original equipment configuration information
The device configuration information in region is surveyed, and preliminary accident analysis is carried out to the device configuration information;
The equipment operation information of the network configuration information of all devices and key equipment in region to be detected is obtained, and to described
Network configuration information and equipment operation information carry out preliminary accident analysis;
The collection progress and the preliminary failure of progress of real-time display device configuration information, device network information and equipment operation information
The Preliminary Analysis Results of analysis.
3. the method for diagnosing faults based on user terminal as claimed in claim 1, it is characterised in that described to receive and show institute
Include after the step of stating the failure analysis result of server feedback:
Remote adjusting functid open command is received, remote debugging instruction is received and carries out remote debugging.
4. a kind of method for diagnosing faults based on server, is mainly used in server, it is characterised in that described to be based on server
Method for diagnosing faults comprise the following steps:
Receive the normal condition data of all devices in region to be detected, abnormality data and corresponding with abnormality data
Fault restoration instruct operation data, and instruct operation data to associate as default maintenance using abnormality data with fault restoration
Information;
The data to be tested of user terminal uploads are received, and by data to be tested and normal condition data and abnormality data
It is compared analysis;
When data to be tested are abnormality data, Auto-matching simultaneously sends default maintenance letter corresponding with data to be tested
Breath.
5. a kind of user terminal for fault diagnosis, it is characterised in that the user terminal for fault diagnosis includes:
Acquisition module, it is all in the region to be detected where collecting device for when receiving collecting device data command
The device data of equipment, and using the device data of all devices as data to be tested;
Uploading module, used in the data to be tested to be uploaded onto the server, so that the server is according to default maintenance
Information carries out accident analysis to data to be tested, and feeds back failure analysis result;
First receiving module, for receiving and showing the failure analysis result of the server feedback.
6. it is used for the user terminal of fault diagnosis as claimed in claim 5, it is characterised in that the acquisition module includes:
First acquisition unit, for obtaining the original equipment configuration information in region to be detected, and according to original equipment configuration information
The device configuration information in region to be detected is gathered by preset strategy, and preliminary accident analysis is carried out to the device configuration information;
Second acquisition unit, for obtaining the equipment of the network configuration information of all devices and key equipment in region to be detected
Operation information, and preliminary accident analysis is carried out to the network configuration information and equipment operation information;
Display unit, for real-time display device configuration information, device network information and equipment operation information collection progress with
And carry out the Preliminary Analysis Results of preliminary accident analysis.
7. it is used for the user terminal of fault diagnosis as claimed in claim 5, it is characterised in that the use for fault diagnosis
Family terminal also includes:
Second remote debugging module, carried out far for after remote adjusting functid open command is received, receiving remote debugging instruction
Journey is debugged.
8. a kind of server for fault diagnosis, it is characterised in that the server for fault diagnosis includes:
Second receiving module, for receive the normal condition data of all devices in region to be detected, abnormality data and
Fault restoration corresponding with abnormality data instructs operation data, and abnormality data and fault restoration are instructed into operand
According to association as default service information;
3rd receiving module, for receiving the data to be tested of user terminal uploads, and by data to be tested and normal condition number
According to this and abnormality data are compared analysis;
Matching module, for when data to be tested are abnormality data, Auto-matching simultaneously to be sent corresponding with data to be tested
Default service information.
A kind of 9. fault diagnosis system, it is characterised in that the fault diagnosis system includes user terminal and server, wherein,
The user terminal includes:
Acquisition module, it is all in the region to be detected where collecting device for when receiving collecting device data command
The device data of equipment, and using the device data of all devices as data to be tested;
Uploading module, used in the data to be tested to be uploaded onto the server, so that the server is according to default maintenance
Information carries out accident analysis to data to be tested, and feeds back failure analysis result;
First receiving module, for receiving and showing the failure analysis result of the server feedback;
The server includes:
Second receiving module, for receive the normal condition data of all devices in region to be detected, abnormality data and
Fault restoration corresponding with abnormality data instructs operation data, and abnormality data and fault restoration are instructed into operand
According to association as default service information;
3rd receiving module, for receiving the data to be tested of user terminal uploads, and by data to be tested and normal condition number
According to this and abnormality data are compared analysis;
Matching module, for when data to be tested are abnormality data, Auto-matching simultaneously to be sent corresponding with data to be tested
Default service information.
10. fault diagnosis system as claimed in claim 9, it is characterised in that the server also includes:
First remote debugging module, for failure analysis result to be shared, so that the long-range debugging instruction that sends carries out remote debugging;
The user terminal also includes:
Second remote debugging module, carried out far for after remote adjusting functid open command is received, receiving remote debugging instruction
Journey is debugged.
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