CN107547757A - A kind of intelligent voice outgoing call management system and method - Google Patents
A kind of intelligent voice outgoing call management system and method Download PDFInfo
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- CN107547757A CN107547757A CN201710591168.8A CN201710591168A CN107547757A CN 107547757 A CN107547757 A CN 107547757A CN 201710591168 A CN201710591168 A CN 201710591168A CN 107547757 A CN107547757 A CN 107547757A
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- outgoing call
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Abstract
The invention discloses a kind of intelligent voice outgoing call management system and method, the system to include：Authority Verification module, for obtaining the personal data of user, and judge whether the user possesses operating right；Outgoing call data management module, the outgoing call data that the user of operating right uploads are possessed for obtaining；Calling module, for carrying out outgoing call according to outgoing call data；Recall module, for carrying out recall by outgoing call side to not answered during outgoing call, so, the voice or text file uploaded according to user, realizes automatic outer call, and one section of voice is played automatically to calling through client, the human cost of enterprise can be substantially reduced, improves the operating efficiency of Enterprise Staff.
Description
Technical field
The present invention relates to the communication technical field of computer telephone integration, more particularly to a kind of intelligent voice outgoing call management
System and method.
Background technology
With communication technology application increasingly extensive in social every field, enterprise is in order to preferably publicize the production of oneself
Product, good relationship is kept with client, improve after sale with pre-sales service, it is necessary to set up special contact staff, pass through phone
And Communication with Customer, this there is the situation that workload is big, efficiency is low；
Especially during electricity is sold, sales force usually requires to make a phone call in turn, and outgoing call quantity is larger, Comparision weight
It is multiple, it is also more uninteresting.Sales force frequently encountered in outer calling telephone converse, the just busy and ring unanswered etc. that converses connects
The relatively low influence operating efficiency of passband.
The content of the invention
Based on technical problem existing for background technology, the present invention proposes a kind of intelligent voice outgoing call management system and side
Method.
A kind of intelligent voice outgoing call management system proposed by the present invention, including：
Authority Verification module, for obtaining the personal data of user, and judge whether the user possesses operating right；
Outgoing call data management module, the outgoing call data that the user of operating right uploads are possessed for obtaining；
Calling module, for carrying out outgoing call according to outgoing call data；
Recall module, for carrying out recall by outgoing call side to not answered during outgoing call.
Preferably, the Authority Verification module, is specifically used for：The personal data of the user include username and password,
When the username and password combination of user is combined with default username and password to be consistent, judge that the user possesses operating rights
Limit.
Preferably, the outgoing call data management module, is specifically used for：The outgoing call data that the user uploads include：Outgoing call
Content speech data, outgoing call content lteral data, outgoing call time, outgoing call speed and outgoing call number.
Preferably, in addition to audio conversion module, it is connected with outgoing call data management module, for the outgoing call for uploading user
Content lteral data is converted to outgoing call content speech data.
Preferably, in addition to statistical report form module, respectively with outgoing call data management module, calling module and recall mould
Block connects, for recording the outgoing call data of user's upload, during outgoing call during caused data and recall caused by
Data, and according to caused data during caused data during the outgoing call data of user's upload, outgoing call and recall
Form outgoing call form.
A kind of intelligent voice outgoing call management method, including：
S1, the personal data for obtaining user, and judge whether the user possesses operating right；
S2, acquisition possess the outgoing call data that the user of operating right uploads；
S3, according to outgoing call data carry out outgoing call；
S4, recall is carried out by outgoing call side to not answered during outgoing call.
Preferably, in step S1, the personal data of the user, specifically include：Username and password；
Preferably, step S1, specifically include：Username and password combination and default username and password group as user
When conjunction is consistent, judge that the user possesses operating right.
Preferably, in step S2, the outgoing call data of user's upload, specifically include：Outgoing call content speech data, outgoing call
Content lteral data, outgoing call time, outgoing call speed and outgoing call number.
Preferably, step S2, in addition to：The outgoing call content lteral data that user uploads is converted into outgoing call content voice number
According to.
Preferably, in addition to step S5, caused data and secondary during record user uploads outgoing call data, outgoing call
Caused data in calling procedure, and according to caused data and recall during the outgoing call data of user's upload, outgoing call
During caused data form outgoing call form.
The present invention judges whether the user possesses operating right by obtaining the personal data of user, then obtains and gather around
The outgoing call data that the user for having operating right uploads, outgoing call is carried out according to outgoing call data, it is outer to what is do not answered during outgoing call
The side of exhaling carries out recall, in this way, the voice or text file that are uploaded according to user, realize automatic outer call, to calling through client certainly
It is dynamic to play one section of voice, the human cost of enterprise can be substantially reduced, improves the operating efficiency of Enterprise Staff.
Brief description of the drawings
Fig. 1 is a kind of module diagram of intelligent voice outgoing call management system proposed by the present invention；
Fig. 2 is a kind of schematic flow sheet of intelligent voice outgoing call management method proposed by the present invention.
Embodiment
Reference picture 1, a kind of intelligent voice outgoing call management system proposed by the present invention, including：
Authority Verification module, for obtaining the personal data of user, and judge whether the user possesses operating right, institute
Stating the personal data of user includes username and password, when username and password combination and the default username and password of user
When combination is consistent, judge that the user possesses operating right.
In concrete scheme, obtain the username and password of user's input, judge username and password combination and
Whether default username and password combination is consistent, and when judged result is to be, illustrates that the user possesses operating right.
Outgoing call data management module, the outgoing call data that the user of operating right uploads are possessed for obtaining, on the user
The outgoing call data of biography include：Outgoing call content speech data, outgoing call content lteral data, outgoing call time, outgoing call speed and outer catchword
Code.
Audio conversion module, it is connected with outgoing call data management module, for the outgoing call content lteral data for uploading user
Be converted to outgoing call content speech data.
Calling module, for carrying out outgoing call according to outgoing call data；
In concrete scheme, user uploads outgoing call content speech data, outgoing call content lteral data, outgoing call time, outgoing call
Speed and outgoing call number, self-defined outgoing call setting is carried out, resettle outgoing call batch and carry out outgoing call, wherein, user can be uploaded
Outgoing call content lteral data is converted to outgoing call content speech data.
Recall module, for carrying out recall by outgoing call side to not answered during outgoing call.
Statistical report form module, it is connected respectively with outgoing call data management module, calling module and recall module, for remembering
Employ the outgoing call data of family upload, caused data during caused data and recall during outgoing call, and according to
Outgoing call data that family uploads, caused data form outgoing call form during caused data and recall during outgoing call.
In concrete scheme, outgoing call data that counting user uploads, caused data and recall during outgoing call
Caused data and these data are shown in journey to user in the form of form.
Reference picture 2, a kind of intelligent voice outgoing call management method proposed by the present invention, including：
Step S1, obtains the personal data of user, and judges whether the user possesses operating right, of the user
Personal data, specifically include：Username and password, combined when the username and password of user combines with default username and password
When being consistent, judge that the user possesses operating right.
In concrete scheme, obtain the username and password of user's input, judge username and password combination and
Whether default username and password combination is consistent, and when judged result is to be, illustrates that the user possesses operating right.
Step S2, obtain and possess the outgoing call data that the user of operating right uploads, the outgoing call data that the user uploads, tool
Body includes：Outgoing call content speech data, outgoing call content lteral data, outgoing call time, outgoing call speed and outgoing call number.
Step S2, in addition to：The outgoing call content lteral data that user uploads is converted into outgoing call content speech data.
Step S3, outgoing call is carried out according to outgoing call data.
In concrete scheme, user uploads outgoing call content speech data, outgoing call content lteral data, outgoing call time, outgoing call
Speed and outgoing call number, self-defined outgoing call setting is carried out, resettle outgoing call batch and carry out outgoing call, wherein, user can be uploaded
Outgoing call content lteral data is converted to outgoing call content speech data.
Step S4, recall is carried out by outgoing call side to not answered during outgoing call；
Step S5, outgoing call data that record user uploads, produced during caused data and recall during outgoing call
Raw data, and uploaded according to user outgoing call data, during outgoing call during caused data and recall caused by
Data form outgoing call form.
In concrete scheme, outgoing call data that counting user uploads, caused data and recall during outgoing call
Caused data and these data are shown in journey to user in the form of form.
Present embodiment judges whether the user possesses operating right by obtaining the personal data of user, then obtains
The outgoing call data for taking the user for possessing operating right to upload, outgoing call is carried out according to outgoing call data, to what is do not answered during outgoing call
Recall is carried out by outgoing call side, in this way, the voice or text file that are uploaded according to user, realize automatic outer call, to calling through visitor
Family plays one section of voice automatically, can substantially reduce the human cost of enterprise, improves the operating efficiency of Enterprise Staff.
The foregoing is only a preferred embodiment of the present invention, but protection scope of the present invention be not limited thereto,
Any one skilled in the art the invention discloses technical scope in, technique according to the invention scheme and its
Inventive concept is subject to equivalent substitution or change, should all be included within the scope of the present invention.
Claims (10)
- A kind of 1. intelligent voice outgoing call management system, it is characterised in that including：Authority Verification module, for obtaining the personal data of user, and judge whether the user possesses operating right；Outgoing call data management module, the outgoing call data that the user of operating right uploads are possessed for obtaining；Calling module, for carrying out outgoing call according to outgoing call data；Recall module, for carrying out recall by outgoing call side to not answered during outgoing call.
- 2. intelligent voice outgoing call management system according to claim 1, it is characterised in that the Authority Verification module, It is specifically used for：The personal data of the user include username and password, when user username and password combination with it is default When username and password combination is consistent, judge that the user possesses operating right.
- 3. intelligent voice outgoing call management system according to claim 1, it is characterised in that the outgoing call data management mould Block, it is specifically used for：The outgoing call data that the user uploads include：Outgoing call content speech data, outgoing call content lteral data, outgoing call Time, outgoing call speed and outgoing call number.
- 4. intelligent voice outgoing call management system according to claim 3, it is characterised in that also including audio modulus of conversion Block, it is connected with outgoing call data management module, the outgoing call content lteral data for user to be uploaded is converted to outgoing call content voice Data.
- 5. intelligent voice outgoing call management system according to claim 1, it is characterised in that also including statistical report form mould Block, it is connected respectively with outgoing call data management module, calling module and recall module, for recording the outgoing call number of user's upload According to caused data during caused data during, outgoing call and recall, and the outgoing call data, outer uploaded according to user Caused data form outgoing call form during caused data and recall during exhaling.
- A kind of 6. intelligent voice outgoing call management method, it is characterised in that including：S1, the personal data for obtaining user, and judge whether the user possesses operating right；S2, acquisition possess the outgoing call data that the user of operating right uploads；S3, according to outgoing call data carry out outgoing call；S4, recall is carried out by outgoing call side to not answered during outgoing call.
- 7. intelligent voice outgoing call management method according to claim 6, it is characterised in that in step S1, the user Personal data, specifically include：Username and password；Preferably, step S1, specifically include：When the username and password of user combines phase is combined with default username and password Fu Shi, judge that the user possesses operating right.
- 8. intelligent voice outgoing call management method according to claim 6, it is characterised in that in step S2, the user The outgoing call data of upload, are specifically included：Outgoing call content speech data, outgoing call content lteral data, the outgoing call time, outgoing call speed and Outgoing call number.
- 9. intelligent voice outgoing call management method according to claim 8, it is characterised in that step S2, in addition to：It will use The outgoing call content lteral data that family uploads is converted to outgoing call content speech data.
- 10. intelligent voice outgoing call management method according to claim 6, it is characterised in that also including step S5, record Outgoing call data that user uploads, caused data during caused data and recall during outgoing call, and according to user Caused data form outgoing call form during caused data and recall during the outgoing call data of upload, outgoing call.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710591168.8A CN107547757A (en) | 2017-07-19 | 2017-07-19 | A kind of intelligent voice outgoing call management system and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201710591168.8A CN107547757A (en) | 2017-07-19 | 2017-07-19 | A kind of intelligent voice outgoing call management system and method |
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| CN107547757A true CN107547757A (en) | 2018-01-05 |
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| CN201710591168.8A Withdrawn CN107547757A (en) | 2017-07-19 | 2017-07-19 | A kind of intelligent voice outgoing call management system and method |
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| CN109348077A (en) * | 2018-11-23 | 2019-02-15 | 杭州简丽信息技术有限公司 | A kind of telephone system and application method manually switched with robot |
| CN109639660A (en) * | 2018-12-05 | 2019-04-16 | 肇庆市诚网络技术有限公司 | Electricity pin outgoing call management system |
| CN109995953A (en) * | 2019-03-20 | 2019-07-09 | 深圳风豹互联网科技有限公司 | A kind of system and method for intelligence electricity pin |
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| WW01 | Invention patent application withdrawn after publication |
Application publication date: 20180105 |
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