CN107516006A - A kind of ambulance dispatching method and system - Google Patents
A kind of ambulance dispatching method and system Download PDFInfo
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Abstract
The present invention, which provides a kind of ambulance dispatching method and system, wherein methods described, to be included:Receive the ambulance call request that user terminal is sent and generate sequence information, the sequence information includes:Disease type information and rescue geographical location information;Ambulance with the disease type information matches is gone out based on the disease type information sifting;The current location information of ambulance based on the rescue geographical location information and the matching, the ambulance of the matching is ranked up according to apart from the rescue geographical location information according to order from the near to the remote;The sequence information is sent to the top n ambulance of distance-taxis, wherein N >=1 and be integer.The present invention has the beneficial effect that can quickly, accurately realize ambulance scheduling.
Description
Technical Field
The invention relates to the technical field of computers, in particular to an ambulance scheduling method and system.
Background
The statistics of the national statistics database are carried out, and 5 ten thousand people in the whole country are provided with an ambulance by 2015. Ambulances are in huge numbers throughout the country and show a growing trend. With the increase of the number of ambulances, people also put higher requirements on the service timeliness of the ambulances.
In real operation, each ambulance operates independently and information is not shared. Due to the increasing safety awareness and potential safety hazards of people at present and the non-sharing of information, the situations that some ambulance vehicles in hospitals are busy and cannot be handed over and some ambulance vehicles in hospitals cannot be fully utilized often occur. The use rationality of the ambulance is reduced, and meanwhile, the ambulance can not be used for medical assistance timely and accurately, so that greater health risks are brought to the patient needing assistance.
However, there is no method for timely and accurate allocation of an ambulance based on a user's call request for a call from an ambulance in the prior art.
Disclosure of Invention
The present invention overcomes or at least partially solves the above-identified problems by providing an ambulance dispatch system and method.
According to one aspect of the present invention, there is provided an ambulance scheduling method, comprising:
step 1, receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information;
step 2, screening out the ambulance matched with the disease type information based on the disease type information;
step 3, based on the rescue geographical position information and the matched current position information of the ambulances, sequencing the matched ambulances according to the distance from the rescue geographical position information to the matched ambulance in a sequence from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
Further, the single message further includes: condition information of a hospital to which the ambulance belongs.
Further, the step 2 further comprises:
screening out an ambulance matched with the disease type information based on the disease type information;
and screening out the ambulance corresponding to the condition information of the hospital to which the ambulance belongs from the ambulances matched with the disease type information based on the condition information of the hospital to which the ambulance belongs.
Further, the step 3 further comprises:
screening out N optimal ambulance ranks from the first N ambulances with the ambulance distance ranks based on the historical times of the ambulances for processing the disease type information and the historical average user evaluation scores of the ambulances for processing the disease type information; and sending the order information to the N preferred ambulances, wherein N is less than or equal to N and is an integer.
Further, the step 3 further comprises:
when N is larger than or equal to p or N is larger than or equal to p, the order information is sent to all ambulances a before sequencing, wherein p is larger than or equal to 2, a is larger than or equal to 1, and both p and a are integers;
and when receiving no order receiving information returned by any ambulance a before the sequencing a within a preset time period, sending the order information to all ambulances a after the sequencing a.
Further, still include:
and when an order canceling request sent by the user terminal is received, updating the state of the order information into a canceling state, and updating the state of the order receiving ambulance into an order receivable state.
Further, the step 3 further comprises:
calculating a priority order index X for each of the N ambulancesiWhere i is the ith ambulance in N:
wherein d ismaxA maximum distance from the geographical rescue location of the N ambulances; diA distance value for the ith ambulance from the ambulance geographic location; fiProcessing the historical number of times the disease type information was processed for the ith ambulance; f is a preset frequency threshold; giProcessing the disease type information historical average user rating score for an ith ambulance; g is the full value of the user evaluation score; k. l and h are respectively threshold values, wherein h is more than l and more than k is more than 0;
selecting said XiThe ambulance with the value of (a) is the preferred ambulance.
According to yet another aspect of the present invention, there is provided an ambulance scheduling system, comprising a receiving module, a matching module, and a pushing module:
the receiving module is connected with the matching module and used for receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information;
the matching module is respectively connected with the receiving module and the pushing module and is used for screening out the ambulance matched with the disease type information based on the disease type information;
the pushing module is connected with the matching module and used for sequencing the matched ambulances according to the ambulance geographical position information and the matched current position information of the ambulances from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
According to still another aspect of the present invention, there is provided an apparatus for an ambulance scheduling method, comprising:
at least one processor; and
at least one memory communicatively coupled to the processor, wherein:
the memory stores program instructions executable by the processor, the processor being capable of performing the method as described in any one of the above.
According to yet another aspect of the invention, there is provided a non-transitory computer readable storage medium storing computer instructions for causing the computer to perform the method of any of the above.
The invention provides an ambulance scheduling method and system, and has the beneficial effect of quickly and accurately realizing ambulance scheduling.
Drawings
FIG. 1 is a schematic overall flow chart of an ambulance scheduling method according to an embodiment of the present invention;
FIG. 2 is a block diagram of an overall framework of an ambulance dispatch system according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a framework of an apparatus for an ambulance scheduling method according to an embodiment of the present invention.
Detailed Description
The following detailed description of embodiments of the present invention is provided in connection with the accompanying drawings and examples. The following examples are intended to illustrate the invention but are not intended to limit the scope of the invention.
Referring to fig. 1, an overall flow chart of an ambulance scheduling method according to an embodiment of the present invention is shown. In general, the method comprises the following steps:
step 1, receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information;
step 2, screening out the ambulance matched with the disease type information based on the disease type information;
step 3, based on the rescue geographical position information and the matched current position information of the ambulances, sequencing the matched ambulances according to the distance from the rescue geographical position information to the matched ambulance in a sequence from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer. The disease type information in this embodiment can be any disease that may occur when the user needs a rescue, including but not limited to: heart disease, asthma, cerebral hemorrhage, fracture, etc.; further, the order information further includes: at least one of the amount of bleeding, the weight of the patient, the duration of the coma, and whether oxygen therapy is required.
On the basis of any one of the above embodiments of the present invention, in an ambulance scheduling method, the single message further includes: condition information of a hospital to which the ambulance belongs. The condition information of the hospital to which the ambulance belongs can include, but is not limited to: the level of the hospital, the number of specialist physicians, the actual address, the total number of owning physicians, etc.
On the basis of any of the above embodiments of the present invention, a method for dispatching an ambulance, wherein the step 2 further comprises:
screening out an ambulance matched with the disease type information based on the disease type information;
and screening out the ambulance corresponding to the condition information of the hospital to which the ambulance belongs from the ambulances matched with the disease type information based on the condition information of the hospital to which the ambulance belongs.
In an embodiment of the invention, the medical aid order issuer may choose to prioritize the conditions in the hospital where the ambulance is located, so as to be able to reassure the quality of medical aid service, etc. For example, a user who has a good family condition needs medical care, and selects an ambulance in a hospital condition of class three, etc. as a called object based on the severity of the disease and the amount of the cost that the user can bear.
On the basis of any one of the above embodiments of the present invention, a method for dispatching an ambulance, wherein step 3 further comprises:
screening out N optimal ambulance ranks from the first N ambulances with the ambulance distance ranks based on the historical times of the ambulances for processing the disease type information and the historical average user evaluation scores of the ambulances for processing the disease type information; sending the order information to the N preferred ambulances, wherein N is less than or equal to N and is an integer
In a particular embodiment of the invention, it is not entirely reasonable to consider the choice of ambulance to handle the user's order by merely sorting the distance: since medical care is often a complex and time-consuming task, most users will prefer the experience, skill and public praise of the ambulance and its associated medical care personnel over the distance of the ambulance from the location of the medical care, and so on. Therefore, in this embodiment, the historical times of the ambulance processing the disease type information and the historical average user evaluation scores of the ambulance processing the disease type information are introduced to further screen the first N ambulances in the ambulance distance sequence so as to obtain a more reasonable order to push the ambulances.
On the basis of any one of the above embodiments of the present invention, a method for dispatching an ambulance, wherein step 3 further comprises:
when N is larger than or equal to p or N is larger than or equal to p, the order information is sent to all ambulances a before sequencing, wherein p is larger than or equal to 2, a is larger than or equal to 1, and both p and a are integers;
and when receiving no order receiving information returned by any ambulance a before the sequencing a within a preset time period, sending the order information to all ambulances a after the sequencing a.
In this specific embodiment of the present invention, when there are too many screened vehicles in the foregoing specific embodiment, in order to save the congestion of the ambulance order-grabbing and possibly reduce the initiative of the ambulance order-grabbing, the screened vehicles are pushed in batches by setting the threshold p, so as to achieve the beneficial effects of accurate pushing, saving the time and energy resources for the ambulance order-grabbing.
On the basis of any one of the above embodiments of the present invention, an ambulance scheduling method further includes:
and when an order canceling request sent by the user terminal is received, updating the state of the order information into a canceling state, and updating the state of the order receiving ambulance into an order receivable state.
On the basis of any of the above embodiments of the present invention, a method for dispatching an ambulance, wherein step 3 further comprises:
calculating a priority order index X for each of the N ambulancesiWhere i is the ith ambulance in N:
wherein d ismaxA maximum distance from the geographical rescue location of the N ambulances; diFor the ith rescueA distance value of a vehicle from the rescue geographical location; fiProcessing the historical number of times the disease type information was processed for the ith ambulance; f is a preset frequency threshold; giProcessing the disease type information historical average user rating score for an ith ambulance; g is the full value of the user evaluation score; k. l and h are respectively threshold values, wherein h is more than l and more than k is more than 0;
selecting said XiThe ambulance with the value of (a) is the preferred ambulance.
In the embodiment of the invention, different weights are set for different items, so that the priority dispatching order index of each ambulance to be selected is reasonably and accurately calculated, and a preferred ambulance is selected.
Referring to fig. 2, which shows another embodiment of the present invention, an ambulance dispatching system includes a receiving module a1, a matching module a2 and a pushing module A3:
the receiving module a1 is connected to the matching module a2, and is configured to receive an ambulance call request sent by a user terminal and generate order information, where the order information includes: disease type information and rescue geographical location information;
the matching module A2 is respectively connected with the receiving module A1 and the pushing module A3 and is used for screening out the ambulance matched with the disease type information based on the disease type information;
the pushing module A3 is connected to the matching module A2 and configured to sort the matched ambulances in a sequence from near to far from the rescue geographical position information based on the rescue geographical position information and the matched current position information of the ambulances; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
In accordance with any of the above embodiments of the present invention, an ambulance dispatching system, the single message further comprises: condition information of a hospital to which the ambulance belongs.
In accordance with any of the above embodiments of the present invention, an ambulance dispatching system, the matching module further configured to:
screening out an ambulance matched with the disease type information based on the disease type information;
and screening out the ambulance corresponding to the condition information of the hospital to which the ambulance belongs from the ambulances matched with the disease type information based on the condition information of the hospital to which the ambulance belongs.
In accordance with any of the above embodiments of the present invention, an ambulance dispatching system, the pushing module is further configured to:
screening out N optimal ambulance ranks from the first N ambulances with the ambulance distance ranks based on the historical times of the ambulances for processing the disease type information and the historical average user evaluation scores of the ambulances for processing the disease type information; and sending the order information to the N preferred ambulances, wherein N is less than or equal to N and is an integer.
In accordance with any of the above embodiments of the present invention, an ambulance dispatching system, the pushing module is further configured to:
when N is larger than or equal to p or N is larger than or equal to p, the order information is sent to all ambulances a before sequencing, wherein p is larger than or equal to 2, a is larger than or equal to 1, and both p and a are integers;
and when receiving no order receiving information returned by any ambulance a before the sequencing a within a preset time period, sending the order information to all ambulances a after the sequencing a.
On the basis of any of the above embodiments of the present invention, an ambulance scheduling system further includes a cancellation module, configured to update the status of the order information to a cancellation status and update the status of the order-taking ambulance to an order-receivable status when an order cancellation request sent by a user terminal is received.
In accordance with any of the above embodiments of the present invention, the pushing module is further configured to:
calculating a priority order index X for each of the N ambulancesiWhere i is the ith ambulance in N:
wherein d ismaxA maximum distance from the geographical rescue location of the N ambulances; diA distance value for the ith ambulance from the ambulance geographic location; fiProcessing the historical number of times the disease type information was processed for the ith ambulance; f is a preset frequency threshold; giProcessing the disease type information historical average user rating score for an ith ambulance; g is the full value of the user evaluation score; k. l and h are respectively threshold values, wherein h is more than l and more than k is more than 0;
selecting said XiThe ambulance with the value of (a) is the preferred ambulance.
Fig. 3 is a block diagram illustrating an apparatus of an ambulance scheduling method according to an embodiment of the present application.
Referring to fig. 3, the apparatus of the ambulance scheduling method includes: a processor (processor)301, a memory (memory)302, and a bus 303;
wherein,
the processor 301 and the memory 302 complete communication with each other through the bus 303;
the processor 301 is configured to call program instructions in the memory 302 to perform the methods provided by the above-mentioned method embodiments, including: receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information; screening out an ambulance matched with the disease type information based on the disease type information; based on the rescue geographical position information and the matched current position information of the ambulances, sequencing the matched ambulances according to the distance from the rescue geographical position information in a sequence from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
The present embodiment discloses a computer program product comprising a computer program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions which, when executed by a computer, enable the computer to perform the method provided by the above-mentioned method embodiments, for example, comprising: receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information; screening out an ambulance matched with the disease type information based on the disease type information; based on the rescue geographical position information and the matched current position information of the ambulances, sequencing the matched ambulances according to the distance from the rescue geographical position information in a sequence from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
The present embodiments provide a non-transitory computer-readable storage medium storing computer instructions that cause the computer to perform the methods provided by the above method embodiments, for example, including: receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information; screening out an ambulance matched with the disease type information based on the disease type information; step 3, based on the rescue geographical position information and the matched current position information of the ambulances, sequencing the matched ambulances according to the distance from the rescue geographical position information to the matched ambulance in a sequence from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
Those of ordinary skill in the art will understand that: all or part of the steps for implementing the method embodiments may be implemented by hardware related to program instructions, and the program may be stored in a computer readable storage medium, and when executed, the program performs the steps including the method embodiments; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.
The above-described embodiments of the ambulance scheduling method, such as the apparatuses, are merely illustrative, wherein the units described as separate components may or may not be physically separate, and the components displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, the method of the present application is only a preferred embodiment and is not intended to limit the scope of the present invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. An ambulance scheduling method, comprising:
step 1, receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information;
step 2, screening out the ambulance matched with the disease type information based on the disease type information;
step 3, based on the rescue geographical position information and the matched current position information of the ambulances, sequencing the matched ambulances according to the distance from the rescue geographical position information to the matched ambulance in a sequence from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
2. The method of claim 1, wherein the single message further comprises: condition information of a hospital to which the ambulance belongs.
3. The method of claim 2, wherein the step 2 further comprises:
screening out an ambulance matched with the disease type information based on the disease type information;
and screening out the ambulance corresponding to the condition information of the hospital to which the ambulance belongs from the ambulances matched with the disease type information based on the condition information of the hospital to which the ambulance belongs.
4. The method of claim 3, wherein step 3 further comprises:
screening out N optimal ambulance ranks from the first N ambulances with the ambulance distance ranks based on the historical times of the ambulances for processing the disease type information and the historical average user evaluation scores of the ambulances for processing the disease type information; and sending the order information to the N preferred ambulances, wherein N is less than or equal to N and is an integer.
5. The method of any of claims 1 to 4, wherein step 3 further comprises:
when N is larger than or equal to p or N is larger than or equal to p, the order information is sent to all ambulances a before sequencing, wherein p is larger than or equal to 2, a is larger than or equal to 1, and both p and a are integers;
and when receiving no order receiving information returned by any ambulance a before the sequencing a within a preset time period, sending the order information to all ambulances a after the sequencing a.
6. The method of any of claims 1 to 4, further comprising:
and when an order canceling request sent by the user terminal is received, updating the state of the order information into a canceling state, and updating the state of the order receiving ambulance into an order receivable state.
7. The method of claim 4, wherein step 3 further comprises:
calculating a priority order index X for each of the N ambulancesiWhere i is the ith ambulance in N:
<mrow> <msub> <mi>X</mi> <mi>i</mi> </msub> <mo>=</mo> <mi>k</mi> <mfrac> <msub> <mi>d</mi> <mi>max</mi> </msub> <msub> <mi>d</mi> <mi>i</mi> </msub> </mfrac> <mo>+</mo> <mi>l</mi> <mfrac> <msub> <mi>F</mi> <mi>i</mi> </msub> <mi>f</mi> </mfrac> <mo>+</mo> <mi>h</mi> <mfrac> <msub> <mi>G</mi> <mi>i</mi> </msub> <mi>g</mi> </mfrac> <mo>,</mo> </mrow>
wherein d ismaxA maximum distance from the geographical rescue location of the N ambulances; diA distance value for the ith ambulance from the ambulance geographic location; fiProcessing the historical number of times the disease type information was processed for the ith ambulance; f is a preset frequency threshold; giProcessing the disease type information historical average user rating score for an ith ambulance; g is the full value of the user evaluation score; k. l and h are respectively threshold values, wherein h is more than l and more than k is more than 0;
selecting said XiThe ambulance with the value of (a) is the preferred ambulance.
8. An ambulance scheduling system, comprising a receiving module, a matching module and a pushing module:
the receiving module is connected with the matching module and used for receiving an ambulance call request sent by a user terminal and generating order information, wherein the order information comprises: disease type information and rescue geographical location information;
the matching module is respectively connected with the receiving module and the pushing module and is used for screening out the ambulance matched with the disease type information based on the disease type information;
the pushing module is connected with the matching module and used for sequencing the matched ambulances according to the ambulance geographical position information and the matched current position information of the ambulances from near to far; and sending the order information to the first N ambulances with the distance sequence, wherein N is more than or equal to 1 and is an integer.
9. An apparatus for an ambulance scheduling method, comprising:
at least one processor; and
at least one memory communicatively coupled to the processor, wherein:
the memory stores program instructions executable by the processor, the processor invoking the program instructions to perform the method of any of claims 1 to 7.
10. A non-transitory computer-readable storage medium storing computer instructions that cause a computer to perform the method of any one of claims 1 to 7.
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CN108595556A (en) * | 2018-04-11 | 2018-09-28 | 湖南科技学院 | A kind of method, system, server and the terminal of timely relief patient |
CN109767837A (en) * | 2018-12-20 | 2019-05-17 | 东南大学 | A kind of pre hospital care method based on pectoralgia map |
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CN110766260A (en) * | 2019-06-13 | 2020-02-07 | 深圳市思拓通信系统有限公司 | Cleaner scheduling method based on wearable device, storage medium and control terminal |
CN111815104A (en) * | 2020-05-18 | 2020-10-23 | 深圳市第一反应信息科技有限公司 | Method and equipment for scheduling emergency response resources |
CN112766774A (en) * | 2021-01-26 | 2021-05-07 | 北京嘉和美康信息技术有限公司 | First-aid task dispatching method and device |
CN113299384A (en) * | 2021-06-22 | 2021-08-24 | 南宁市第一人民医院 | Method and device for transporting out-hospital patients |
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CN108595556A (en) * | 2018-04-11 | 2018-09-28 | 湖南科技学院 | A kind of method, system, server and the terminal of timely relief patient |
CN109767837A (en) * | 2018-12-20 | 2019-05-17 | 东南大学 | A kind of pre hospital care method based on pectoralgia map |
CN110766260A (en) * | 2019-06-13 | 2020-02-07 | 深圳市思拓通信系统有限公司 | Cleaner scheduling method based on wearable device, storage medium and control terminal |
CN110428878A (en) * | 2019-07-03 | 2019-11-08 | 万达信息股份有限公司 | Based on the bidirectionally transfering consultation management method and system for robbing single entry |
CN110752017A (en) * | 2019-09-04 | 2020-02-04 | 重庆特斯联智慧科技股份有限公司 | Community doctor scheduling method and system based on deep learning |
CN110752017B (en) * | 2019-09-04 | 2020-12-18 | 重庆特斯联智慧科技股份有限公司 | Community doctor scheduling method and system based on deep learning |
CN111815104A (en) * | 2020-05-18 | 2020-10-23 | 深圳市第一反应信息科技有限公司 | Method and equipment for scheduling emergency response resources |
CN112766774A (en) * | 2021-01-26 | 2021-05-07 | 北京嘉和美康信息技术有限公司 | First-aid task dispatching method and device |
CN113299384A (en) * | 2021-06-22 | 2021-08-24 | 南宁市第一人民医院 | Method and device for transporting out-hospital patients |
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