CN107515798A - The error handling method and device of storage management software - Google Patents
The error handling method and device of storage management software Download PDFInfo
- Publication number
- CN107515798A CN107515798A CN201710796337.1A CN201710796337A CN107515798A CN 107515798 A CN107515798 A CN 107515798A CN 201710796337 A CN201710796337 A CN 201710796337A CN 107515798 A CN107515798 A CN 107515798A
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- China
- Prior art keywords
- error
- error code
- mistake
- storage management
- management software
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/079—Root cause analysis, i.e. error or fault diagnosis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
Abstract
The invention discloses a kind of error handling method of storage management software, including：When the operation of storage management software occurs wrong, error code corresponding to the mistake is searched；Pass through prompt message corresponding to error code described in error code ff；Wherein, the prompt message includes suggesting operating；The error code and the prompt message are sent to client.This method can enable users to intuitively obtain the useful information of error handle in storage management software；The invention also discloses a kind of error processing apparatus of storage management software, has above-mentioned beneficial effect.
Description
Technical field
The present invention relates to electronic technology field, the error handling method and device of more particularly to a kind of storage management software.
Background technology
Storage management software is using quite varied, but the operation to storage management software is not to be attained by mesh every time
, the situation of operating mistake often occurs.When operation occurs wrong, prompt message is sufficiently complex in some cases and swelling
Swollen, user can not intuitively view useful information from too fat to move prompt message；And prompt message is considerably less in some cases,
The method that user can not be handled from a few isolated words and phrases at all, prompt message is lack of standardization in many cases, allows people can not be therefrom
Effective information is extracted to carry out processing operation.
Therefore, how to enable users to intuitively obtain the useful information of error handle in storage management software, be this area
Technical staff's technical issues that need to address.
The content of the invention
It is an object of the invention to provide a kind of error handling method of storage management software, this method can enable users to directly
See the useful information that ground obtains error handle in storage management software；It is a further object of the present invention to provide a kind of storage management is soft
The error processing apparatus of part.
In order to solve the above technical problems, the present invention provides a kind of error handling method of storage management software, including：
When the operation of storage management software occurs wrong, error code corresponding to the mistake is searched；
Pass through prompt message corresponding to error code described in error code ff；Wherein, the prompt message includes suggesting
Operation；
The error code and the prompt message are sent to client.
Wherein, the error handling method also includes：
When operating successfully, corresponding feedback information when returning to described operate successfully to client.
Wherein, the error handling method also includes：
The instruction of inquiry details is received, detailed letter wrong corresponding to the error code is searched by the error code
Breath；
The details are sent to client.
Wherein, the generation method of the error code file includes：
Count error situation corresponding to the mistake of the storage management software；Wherein described error situation is included for described
The corresponding error code of mistake distribution, the details and prompt message of mistake；
Error situation after statistics is changed into error code file.
The present invention provides a kind of error processing apparatus of storage management software, including：
First searching modul, for when the operation of storage management software occurs wrong, searching wrong corresponding to the mistake
Error code；
Second searching modul, for passing through prompt message corresponding to error code described in error code ff；Wherein, it is described
Prompt message includes suggesting operating；
Sending module, for the error code and the prompt message to be sent to client.
Wherein, the error processing apparatus also includes：
Successful information feedback module, for when operating successfully, when returning to described operate successfully to client it is corresponding instead
Feedforward information.
Wherein, the error processing apparatus also includes：
Details enquiry module, for receiving the instruction of inquiry details, the mistake is searched by the error code
Wrong details corresponding to error code；The details are sent to client.
Wherein, error handle side's device also includes：
The generation module of error code file, for counting error situation corresponding to the mistake of the storage management software, its
In, the error situation includes the corresponding error code for the mistake distribution, the details and prompt message of mistake；
Error situation after statistics is changed into error code file.
The error handling method of storage management software provided by the present invention is searched when storage management software occurs wrong
Error code corresponding to the mistake；And by prompt message corresponding to error code described in error code ff, in prompt message
Contain for above-mentioned wrong suggestion operation, then the error code found and including is suggested to the prompt message of operation
Send to client, above-mentioned mistake is handled so that user can operate according to the suggestion of offer.By above-mentioned technical proposal
As can be seen that this method by mistake relevant information be stored in error code file, wherein above-mentioned wrong relevant information
All it is by simplifying after arranging in advance and understandable information, then by sending the information after these are simplified to client, keeps away
User is exempted from and useful information is can not find in the prompt message of especially lengthy and jumbled or extremely simple shortage without knowing how to handle
The situation of operation, improve the ease for use and interactivity of storage management software.Therefore, this method can enable users to intuitively obtain
The useful information of error handle in storage management software is taken, improves the ease for use and interactivity of storage management software.The present invention is also
A kind of error processing apparatus of storage management software is provided, there is above-mentioned beneficial effect, will not be repeated here.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
There is the required accompanying drawing used in technology description to be briefly described, it should be apparent that, drawings in the following description are only this
The embodiment of invention, for those of ordinary skill in the art, on the premise of not paying creative work, can also basis
The accompanying drawing of offer obtains other accompanying drawings.
Fig. 1 is the flow chart of the error handling method of storage management software provided in an embodiment of the present invention；
Fig. 2 is error handle schematic diagram provided in an embodiment of the present invention；
Fig. 3 is the flow chart of the generation method of error code file provided in an embodiment of the present invention；
Fig. 4 is the structured flowchart of the error processing apparatus of storage management software provided in an embodiment of the present invention.
Embodiment
The core of the present invention is to provide a kind of error handling method of storage management software, and this method can enable users to directly
See the useful information that ground obtains error handle in storage management software；It is soft that another core of the present invention is to provide a kind of storage management
The error handling method device of part, there is above-mentioned beneficial effect.
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is
Part of the embodiment of the present invention, rather than whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art
The every other embodiment obtained under the premise of creative work is not made, belongs to the scope of protection of the invention.
Fig. 1 is refer to, Fig. 1 is the flow chart of the error handling method of storage management software provided in an embodiment of the present invention；
This method can include：
Step s100, when the operation of storage management software occurs wrong, error code corresponding to the mistake is searched；
The operation of storage management software can be operation of the user directly to software, for example clicks on and stored, to data
Upload etc.；Can also be the operation of software itself program setting, such as the automated back-up to data storage, to program from
Dynamic renewal etc., is not limited herein.
, can be by being previously stored mistake pass corresponding with error code in software when the operation to software occurs wrong
System, software can error code first corresponding to inquiry error, wherein, mistake can be appointed caused by running software
A string of binary digits, and the type of mistake can generally include two major classes：Class mistake and task class mistake are checked, can also root
Sorted out according to other modes.Error code can design in software design stage.
The operation can be dealt into after operation task is received bottom by being specifically as follows storage management software, and bottom can incite somebody to action
The operation is converted into action and starts to perform, when occurring wrong in implementation procedure, bottom can by prestore mistake with
Corresponding relation between error code finds out error code corresponding to the mistake, and the error code is back into front end.Wherein,
The bottom refers in storage management software, and the software between the physical equipment being connected with the software, the physical equipment can
With the equipment such as including server.The front end refers in software, for the part interacted with user.Certainly, perform above-mentioned
Action can also be other parts in software, and executive agent is not limited at this, is simply introduced by taking bottom as an example.
Step s110, prompt message corresponding to error code described in error code ff is passed through；Wherein, the prompt message
Including suggesting operating；
Prompting corresponding to error code can be searched in error code file by error code in software after finding error code
Information, wherein, error code file can prestore, in order to occur it is wrong when can be with timely processing.
It is specifically as follows the error code that the front end in storage management software can receive bottom transmission, can be deposited in advance in front end
Error code file is stored up, can include error code and corresponding prompt message in error code file.Front end can be to error code text
Part is parsed, and searches prompt message corresponding to error code, and the suggestion to mistake can be included in prompt message and is operated, such as
Click on and retransmit, reset routine etc..Front end only can send error code to client and suggest operating, and receive user
Information it is simple and effectively, mistake can be dealt with time.Certainly, perform above-mentioned action can also be other portions in software
Point, executive agent is not limited at this, is simply introduced by taking front end as an example.
Error code file can be JSON files in running software, and software goes to parse the JSON files, then with the mistake
Error code goes to match, and obtains prompt message corresponding to error code.JSON is a kind of plain text form, and it simplifies data access,
And there is non-tediously long property, relative to other forms such as XML, its more readable, visual inspection of being more convenient for.JSON files can be by
Software front end recognition simultaneously parses, and is introduced in running software by taking JSON files as an example；Certainly, except in running software
JSON files, or user provides error code service manual, so that user can understand various mistakes by checking handbook
Processing means, the introducing of error code service manual, allow user to check at any time, content and storage management software in handbook by mistake
In faulty operation correspond, the interactivity of management software can be improved.Other types of error code file can refer to this
The introduction of inventive embodiments.
Step s120, the error code and the prompt message are sent to client.
The error code found and prompt message are sent to client by software, can be included in prompt message to user
Operated for the wrong suggestion, for example click on and retransmit, restart the software etc., so that user can solve the mistake in time, when
So, the simple introduction of mistake can also be included in prompt message in the case of control word quantity as far as possible, wherein it is possible to building
Some important informations such as view operation carry out overstriking, underline, or conversion font and turn colors etc. are handled emphatically, can be with
The processing method for making user wrong to this becomes apparent from understanding.
Lower mask body illustrates by taking " file uploads failure " as an example, and error handle schematic diagram is as shown in Figure 2.
User carries out " file uploads " to storage management software and operated, and software receives and the operation is reached into bottom after the operation
Operation is converted into action and starts to perform the task of " file upload " by layer, bottom.But perform in there is mistake, at this moment bottom to
Front end returns to error code " 101 " corresponding to " file uploads mistake ", and front end parses to JSON files, finds out error code
Prompt message corresponding to " 101 " " is clicked on when file uploads wrong and retransmitted ", then by error code " 101 " and prompt message
" click on and retransmit when file uploads wrong " feeds back to client, and user can be operated according to the suggestion to the mistake
Reason, can also be compared by error code " 101 " with error code service manual, find details corresponding to mistake 101, from
And the mistake " 101 " is carried out from main process task.
Based on above-mentioned technical proposal, error handling method that the embodiment of the present invention is provided, by corresponding to each error code
Prompt message is stored in error code file, and wherein prompt message, which includes, suggests operation etc. corresponding to each error code, then right
Client sends error code and prompt message, by the way that the useful information after simplifying is sent into user, avoids user in swelling
The situation how useful information handles operating mistake without knowing is can not find in swollen or particularly simple prompt message, is improved
The ease for use and interactivity of storage management software, in addition, user independently can be handled the mistake in storage management software, can
The workload answerred questions with greatly reducing contact staff to repeat.
Preferably, the error handling method based on above-described embodiment, it can also include：When operating successfully, to client
Corresponding feedback information when end returns to described operate successfully.
The operation is dealt into bottom after after the order of software reception operation, the operation can be converted into action and started by bottom
Performing, the result can be fed back to front end after running succeeded, front end can send the message to client after being processed,
Prompting user operates successfully.For example, user issues the order for creating new folder to storage management software, it is automatic after creating successfully
The dialog box for ejecting " creating successfully " prompts user task completion, by such setting, can improve the friendship of user and software
Mutual property.
Preferably, in above-described embodiment can only to user send error code and suggest operate, if user want followed by
The continuous other relevant informations checked on mistake, such as wrong possible producing cause and mistake are discussed in detail, can be with
By inquiry error code service manual, corresponding information is searched by the error code received；It is of course also possible to receiving
After error code and prompt message that software returns, the instruction of inquiry details is sent come further inquiry error by software
Wrong details corresponding to code are further understood mistake.
Software can be searched wrong corresponding to the error code after the instruction of inquiry details is received by error code
Details, then send details to client by mistake.Wherein wrong details can be stored in JSON files
In, parse the JSON files still through front end and searched；The details of mistake can also be stored separately on a text
In part, to reduce the size of the JSON files as far as possible, reduce and search difficulty, shorten and search the time.
Preferably, the generation method flow chart of error code file is as shown in Figure 3；This method can include：
Step s200, error situation corresponding to the mistake of the storage management software is counted；Wherein described error situation bag
Include the corresponding error code for the mistake distribution, the details and prompt message of mistake；
Step s210, the error situation after statistics is changed into error code file.
In the storage management software design phase, all error situations can be organized into error code file, above-mentioned mistake
Situation can include error code, it is proposed that operation, the details of mistake, possible cause caused by mistake, how evade etc. all
The information related to mistake that system can be collected into.So, by the wrong induction-arrangement being likely to occur to software, collect and converge
Always, the information for alloing user be provided by software intuitively obtains the information of mistake, improves the ease for use of software.Error code
File could be arranged to automatically update, and can be improved in time by the new error collection in running software into error code file
The real-time of software.
Fig. 4 is refer to, Fig. 4 is the structural frames of the error processing apparatus of storage management software provided in an embodiment of the present invention
Figure；The device can include：
First searching modul 100, for when the operation of storage management software occurs wrong, searching corresponding to the mistake
Error code；
Second searching modul 200, for passing through prompt message corresponding to error code described in error code ff；Wherein,
The prompt message includes suggesting operating；
Sending module 300, for the error code and the prompt message to be sent to client.
Preferably, above-mentioned error processing apparatus can also include：
Successful information feedback module, for when operating successfully, when returning to described operate successfully to client it is corresponding instead
Feedforward information.
Preferably, above-mentioned error processing apparatus can also include：
Details enquiry module, for receiving the instruction of inquiry details, the mistake is searched by the error code
Wrong details corresponding to error code；The details are sent to client.
Preferably, above-mentioned error processing apparatus can also include：
The generation module of error code file, for counting error situation corresponding to the mistake of the storage management software, its
In, the error situation includes the corresponding error code for the mistake distribution, the details and prompt message of mistake；
Error situation after statistics is changed into error code file.
Wherein, error code file only can be updated after generation to file, including the increase to mistake, be deleted, and be closed
And wait.
Each embodiment is described by the way of progressive in specification, and what each embodiment stressed is and other realities
Apply the difference of example, between each embodiment identical similar portion mutually referring to.For device disclosed in embodiment
Speech, because it is corresponded to the method disclosed in Example, so description is fairly simple, related part is referring to method part illustration
.
Professional further appreciates that, with reference to the unit of each example of the embodiments described herein description
And algorithm steps, can be realized with electronic hardware, computer software or the combination of the two, in order to clearly demonstrate hardware and
The interchangeability of software, the composition and step of each example are generally described according to function in the above description.These
Function is performed with hardware or software mode actually, application-specific and design constraint depending on technical scheme.Specialty
Technical staff can realize described function using distinct methods to each specific application, but this realization should not
Think beyond the scope of this invention.
Directly it can be held with reference to the step of method or algorithm that the embodiments described herein describes with hardware, processor
Capable software module, or the two combination are implemented.Software module can be placed in random access memory (RAM), internal memory, read-only deposit
Reservoir (ROM), electrically programmable ROM, electrically erasable ROM, register, hard disk, moveable magnetic disc, CD-ROM or technology
In any other form of storage medium well known in field.
The error handling method and device of storage management software provided by the present invention are described in detail above.This
Apply specific case in text to be set forth the principle and embodiment of the present invention, the explanation of above example is only intended to
Help to understand method and its core concept of the invention.It should be pointed out that for those skilled in the art,
Without departing from the principles of the invention, some improvement and modification can also be carried out to the present invention, these are improved and modification also falls
Enter in the protection domain of the claims in the present invention.
Claims (8)
- A kind of 1. error handling method of storage management software, it is characterised in that including：When the operation of storage management software occurs wrong, error code corresponding to the mistake is searched；Pass through prompt message corresponding to error code described in error code ff；Wherein, the prompt message includes suggesting operating；The error code and the prompt message are sent to client.
- 2. error handling method as claimed in claim 1, it is characterised in that also include：When operating successfully, corresponding feedback information when returning to described operate successfully to client.
- 3. error handling method as claimed in claim 2, it is characterised in that also include：The instruction of inquiry details is received, details wrong corresponding to the error code are searched by the error code；The details are sent to client.
- 4. the error handling method as described in any one of claims 1 to 3, it is characterised in that the generation of the error code file Method includes：Count error situation corresponding to the mistake of the storage management software；Wherein described error situation includes being directed to the mistake The corresponding error code of distribution, the details and prompt message of mistake；Error situation after statistics is changed into error code file.
- A kind of 5. error processing apparatus of storage management software, it is characterised in that including：First searching modul, for when the operation of storage management software occurs wrong, searching error code corresponding to the mistake；Second searching modul, for passing through prompt message corresponding to error code described in error code ff；Wherein, the prompting Information includes suggesting operating；Sending module, for the error code and the prompt message to be sent to client.
- 6. error processing apparatus as claimed in claim 5, it is characterised in that also include：Successful information feedback module, for when operating successfully, corresponding feedback letter when returning to described operate successfully to client Breath.
- 7. error processing apparatus as claimed in claim 6, it is characterised in that also include：Details enquiry module, for receiving the instruction of inquiry details, the error code is searched by the error code Corresponding wrong details；The details are sent to client.
- 8. the subscriber authentication device as described in any one of claim 5 to 7, it is characterised in that also include：The generation module of error code file, for counting error situation corresponding to the mistake of the storage management software, wherein, institute Stating error situation includes the corresponding error code for the mistake distribution, the details and prompt message of mistake；Will system Error situation after meter changes into error code file.
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| CN109240703A (en) * | 2018-08-28 | 2019-01-18 | 郑州云海信息技术有限公司 | A kind of system mistake reminding method and device |
| CN109818777A (en) * | 2018-12-18 | 2019-05-28 | 深圳市潮流网络技术有限公司 | A kind of method of calibration of software error code |
| CN110908699A (en) * | 2019-11-29 | 2020-03-24 | 中国银行股份有限公司 | Error code processing method, device and equipment and readable storage medium |
| CN112446011A (en) * | 2020-12-02 | 2021-03-05 | 视若飞信息科技(上海)有限公司 | Watermark identification and error code copyright judgment method |
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Application publication date: 20171226 |