CN107506662B - Information interaction method and device, computer readable network storage medium and terminal - Google Patents
Information interaction method and device, computer readable network storage medium and terminal Download PDFInfo
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- CN107506662B CN107506662B CN201710711233.6A CN201710711233A CN107506662B CN 107506662 B CN107506662 B CN 107506662B CN 201710711233 A CN201710711233 A CN 201710711233A CN 107506662 B CN107506662 B CN 107506662B
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- information
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- identification information
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/62—Protecting access to data via a platform, e.g. using keys or access control rules
- G06F21/6218—Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database
- G06F21/6245—Protecting personal data, e.g. for financial or medical purposes
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/22—Indexing; Data structures therefor; Storage structures
- G06F16/2282—Tablespace storage structures; Management thereof
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/16—Real estate
Abstract
An information interaction method and device, a computer readable network storage medium and a terminal are provided, and the information interaction method comprises the following steps: receiving backup information reported by a broker terminal, wherein the backup information comprises a part of content of customer identification information; receiving client information input by a business consultant end, wherein the client information comprises all contents of client identification information; preliminarily matching the customer information with the preparation information to obtain a preliminary matching result; and if the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information, sending a notification to the broker side. The technical scheme of the invention can ensure the safety of the user information.
Description
Technical Field
The present invention relates to the field of data processing technologies, and in particular, to an information interaction method and apparatus, a computer-readable network storage medium, and a terminal.
background
With the development of mobile internet technology, internet technology has been applied in more and more fields, such as the real estate field. More specifically, the mobile internet is combined with real estate marketing, and the basic information is online through the mobile internet. For example, the client information is generated into an excel form and uploaded through the mobile terminal.
In the prior art, when a broker reports user information, a whole number of a mobile phone number of a user is provided. When a user visits a building sales department, a staff member at the building sales department can associate the user with the broker according to the mobile phone number of the user.
However, in the prior art, the full number of the user information is reported, so that the user information can be completely obtained by a developer or a sales agent company, and the user information has a risk of being leaked and a potential safety hazard.
Disclosure of Invention
The technical problem solved by the invention is how to ensure the safety of the user information.
In order to solve the above technical problem, an embodiment of the present invention provides an information interaction method, where the information interaction method includes: receiving backup information reported by a broker terminal, wherein the backup information comprises a part of content of customer identification information; receiving client information input by a business consultant end, wherein the client information comprises all contents of client identification information; preliminarily matching the customer information with the preparation information to obtain a preliminary matching result; and if the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information, sending a notification to the broker side.
Optionally, the customer identification information is a mobile phone number, a mailbox, a communication account number or an identity card number.
optionally, the customer identification information is a mobile phone number, and in the reporting information reported by the receiving broker, a number of a middle set number of the mobile phone number is hidden.
Optionally, the information interaction method further includes: and if the preliminary matching result shows that the client information is inconsistent with the client identification information in the preparation information, notifying the employment advisor.
Optionally, the information interaction method further includes: receiving the rest part of the client identification information reported by the broker terminal to obtain complete reporting information; finally matching the complete preparation information with the client information to obtain a final matching result; and if the final matching result shows that the complete preparation information is consistent with the customer identification information in the customer information, associating the customer identification information to the broker side.
The embodiment of the invention also discloses an information interaction device, which comprises: the equipment information receiving module is suitable for receiving equipment information reported by the broker terminal, wherein the equipment information comprises a part of content of the customer identification information; the client information receiving module is suitable for receiving client information input by a consulting end, wherein the client information comprises all contents of the client identification information; the preliminary matching module is suitable for preliminarily matching the client information and the preparation information to obtain a preliminary matching result; and the first notification sending module is suitable for sending a notification to the broker side when the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information.
Optionally, the customer identification information is a mobile phone number, a mailbox, a communication account number or an identity card number.
optionally, the customer identification information is a mobile phone number, and in the reporting information reported by the receiving broker, a number of a middle set number of the mobile phone number is hidden.
Optionally, the information interaction apparatus further includes: and the second notification sending module is suitable for notifying the business counselor when the preliminary matching result shows that the client information is inconsistent with the client identification information in the report information.
Optionally, the information interaction apparatus further includes: a residual report information receiving module, adapted to receive the residual part of the customer identification information reported by the broker end to obtain complete report information; the final matching module is suitable for performing final matching on the complete preparation information and the client information to obtain a final matching result; and the association module is suitable for associating the customer identification information to the broker side when the final matching result shows that the complete preparation information is consistent with the customer identification information in the customer information.
The embodiment of the invention also discloses a computer readable network storage medium, which stores computer instructions, and the steps of the information interaction method are executed when the computer instructions are executed.
the embodiment of the invention also discloses a terminal which comprises a memory and a processor, wherein the memory is stored with a computer instruction capable of running on the processor, and the processor executes the steps of the information interaction method when running the computer instruction.
Compared with the prior art, the technical scheme of the embodiment of the invention has the following beneficial effects:
the technical scheme of the invention is that the equipment information reported by a broker terminal is received, wherein the equipment information comprises a part of content of customer identification information; receiving client information input by a business consultant end, wherein the client information comprises all contents of client identification information; preliminarily matching the customer information with the preparation information to obtain a preliminary matching result; and if the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information, sending a notification to the broker side. The technical scheme of the invention ensures the safety of the client information reported by the broker terminal by receiving the reporting information including part of the content of the client identification information, namely by hiding part of the content of the client identification information; in addition, the preparation information is preliminarily matched with the client information input by the employment advisor, and when the preliminary matching result shows that the client information is consistent with the client identification information in the preparation information, a notification is sent to the broker so as to realize the authentication of the client information in the transaction process, and the client information can be associated with the broker in the subsequent process, so that the association relationship between the client information and the broker can be clearly determined, namely the client information recommended by the broker is determined.
Further, the method further comprises: receiving the rest part of the client identification information reported by the broker terminal to obtain complete reporting information; finally matching the complete preparation information with the client information to obtain a final matching result; and if the final matching result shows that the complete preparation information is consistent with the customer identification information in the customer information, associating the customer identification information to the broker side. The technical scheme of the invention is that complete backup information supplemented by a broker end is received and finally matched with customer information; at this time, the customer identification information in the preparation information is complete, so that the accuracy of the final matching result is higher, the accuracy of the association between the customer information and the broker terminal is improved, and the accuracy of information interaction is improved.
Further, the customer identification information is a mobile phone number, a mailbox, a communication account number or an identity card number. According to the technical scheme, the data security of the client information is improved by cross indexing and comparing the client information such as the mobile phone number, the mailbox, the communication account number or the identity card number.
drawings
FIG. 1 is a flow chart of a method for information interaction according to an embodiment of the present invention;
FIG. 2 is a flow chart of information interaction in a specific application scenario according to an embodiment of the present invention;
FIG. 3 is a diagram illustrating results of an information interaction apparatus according to an embodiment of the present invention.
Detailed Description
As in the background art, in the prior art, the full number of the user information is reported, so that the user information can be completely obtained by a developer or a sales agent company, and the user information has a risk of being leaked and a potential safety hazard.
In addition, the user information is a core resource of the broker, and the user information is not protected at all, which may result in that the broker may not report the user information, for example, the mobile phone number of the client, on its own initiative.
The technical scheme of the invention ensures the safety of the client information reported by the broker terminal by receiving the reporting information including part of the content of the client identification information, namely by hiding part of the content of the client identification information; in addition, the preparation information is preliminarily matched with the client information input by the employment advisor, and when the preliminary matching result shows that the client information is consistent with the client identification information in the preparation information, a notification is sent to the broker, so that the client information is authenticated in the transaction process, the client information can be associated with the broker in the subsequent process, and the benefit of the broker is guaranteed.
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in detail below.
Fig. 1 is a flowchart of an information interaction method according to an embodiment of the present invention.
the information interaction method shown in fig. 1 may include the following steps:
Step S101: receiving backup information reported by a broker terminal, wherein the backup information comprises a part of content of customer identification information;
Step S102: receiving client information input by a business consultant end, wherein the client information comprises all contents of client identification information;
Step S103: preliminarily matching the customer information with the preparation information to obtain a preliminary matching result;
Step S104: and if the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information, sending a notification to the broker side.
In specific implementation, the format of the information reported by the broker terminal may be configured in advance as a part of the content of the client identification information. Therefore, the broker end can report a part of the content of the client identification information according to the configured format. Further, in step S101, the backup information reported by the broker may be received. In particular, the customer identification information is unique and can be used to point to a unique customer. The part of the content of the client identification information may be information in which the part of the content of the client identification information is hidden. The broker end may be used by a broker, for example, may be a mobile phone, a tablet computer, a personal computer, etc., on which an Application (APP) or a web page interacting with a server may be installed or run.
It will be appreciated that the customer identification information may be of various types. For each type of client identification information, the specific content of the provisioning information may be configured according to an actual application environment, which is not limited in this embodiment of the present invention.
Further, the preparation information may be stored in a database for matching with subsequent customer information.
In a specific implementation, in step S102, the customer information input by the business counselor can be received. The client information is consistent with the type of the backup information and can point to a unique client. For example, if the provision information is a mobile phone number, the customer information is also a mobile phone number. Specifically, the presence advisor can be available to a presence advisor at the sales premises, such as a cell phone, tablet, personal computer, etc., on which an Application (APP) or web page interacting with the server can be installed or run. After the user visits the building, the building will keep the customer information of the user and input through the business consultant.
further, in step S103, the input customer information and the preparation information are preliminarily matched. Specifically, the preparation information may be received from a broker side; or may be called from a database. The preliminary matching result may indicate whether the customer information is consistent with the provisioning information.
Further, in step S104, if the preliminary matching result indicates that the customer information is consistent with the customer identification information in the preparation information, a notification is sent to the broker. By sending the notice to the broker terminal, the broker terminal can know whether the customer pointed by the provision information visits a building, so that the broker terminal can subsequently provision the association relationship between the customer and the broker terminal, and the benefit of guaranteeing the reasonable commission of the broker is facilitated.
by the embodiment of the invention, the function of hiding the report at the broker side can be realized. The safety of the client information reported by the broker end is ensured by receiving the reporting information including part of the content of the client identification information, namely by hiding the part of the content of the client identification information; in addition, the preparation information is preliminarily matched with the client information input by the employment advisor, and when the preliminary matching result shows that the client information is consistent with the client identification information in the preparation information, a notification is sent to the broker, so that the client information is authenticated in the transaction process, the client information can be associated with the broker in the subsequent process, and the benefit of the broker is guaranteed.
Preferably, the customer identification information is a mobile phone number, a mailbox, a communication account number or an identity card number. Specifically, the communication account may be an account name of the communication software, such as a micro signal, a QQ number, and the like. The mobile phone number, the mailbox, the communication account number or the identity card number is a string of numeric strings, character strings or a combined string of numbers and characters, and the preparation information can be residual contents hiding partial contents of the numeric strings, the character strings or the combined string.
It should be noted that the hidden manner may be adaptively configured according to a specific application environment, and the embodiment of the present invention is not limited to this.
Further, the customer identification information is a mobile phone number, and in the reporting information reported by the receiving broker, a number with a set number in the middle of the mobile phone number is hidden. Specifically, the set number may be 4. For example, the broker side uses the middle 4-digit mobile phone number of the hidden customer identification information as the backup information: 177****1234.
It should be understood by those skilled in the art that the specific value of the set number can be modified adaptively according to the actual application environment, and the embodiment of the invention is not limited thereto.
Preferably, the information interaction method shown in fig. 1 may further include the steps of: and if the preliminary matching result shows that the client information is inconsistent with the client identification information in the preparation information, notifying the employment advisor.
in a specific implementation, if the client information is not consistent with the client identification information in the provisioning information, it indicates that the client to which the client information points is different from the client to which the provisioning information points, that is, the client information is not associated with the broker, the live advisor may be notified. Thus, the presence advisor can learn that the customer information is not associated with the broker.
Preferably, the information interaction method shown in fig. 1 may further include the steps of: receiving the rest part of the client identification information reported by the broker terminal to obtain complete reporting information; finally matching the complete preparation information with the client information to obtain a final matching result; and if the final matching result shows that the complete preparation information is consistent with the customer identification information in the customer information, associating the customer identification information to the broker side.
In a specific implementation, after receiving the notification, the broker end may report the remaining part of the customer identification information, so that the report information is changed into complete customer identification information. And finally matching the complete report information with the client information, wherein the accuracy of the final matching result is higher compared with the initial matching result. Therefore, the client identification information is associated with the broker side according to the final matching result.
the embodiment of the invention receives complete backup information supplemented by the broker end and finally matches the information with the customer information; at this time, the customer identification information in the preparation information is complete, so that the accuracy of the final matching result is higher, the accuracy of the association between the customer information and the broker terminal is improved, and the accuracy of information interaction is improved.
Fig. 2 is an information interaction flowchart in a specific application scenario according to an embodiment of the present invention.
The embodiment of the invention takes the customer identification information as the mobile phone number as an example to describe the information interaction flow in detail.
As shown in fig. 2, broker 1 executes step S1, and reports it as report information by hiding the middle 4 digits of the client number, for example 177 x 1234.
Optionally, the preparation system 2 executes step S2 to return the preparation result to broker 1 to notify it whether the preparation is completed.
When the client visits the desk, the business counselor 3 executes step S3 to enter the full number of the visiting client into the filing system 2. The preparation system 2 can automatically match the full number mobile phone number of the customer with preparation information through big data operation.
When the matching is successful, the reporting system 2 executes step S4 to send a notification to all broker terminals 1 that have reported the same reporting information. For example, Application (app) push and text messages may be sent.
Alternatively, the filing system 2 executes step S5 to notify the live advisor 3 of the matching result.
After receiving the notification, broker 1 executes step S6 to perfect the phone number of the customer to provisioning system 2, and provisioning system 2 obtains the complete phone number of the customer, for example, 17712341234. The preparation system 2 matches the complete client mobile phone number perfected by the broker end 1 with the full mobile phone number entered by the live advisor end 3.
If the matching fails, the reporting system 2 executes step S8 to notify the live advisor 3 of the matching result. The presence advisor 3 may learn that the client is not associated with broker 1 and that the client is a natural visiting client. Alternatively, the preparation system 2 may also execute step S9 to notify the broker 1 of the matching result.
if the matching is successful, the preparation system 2 executes step S9 to notify the broker 1 of the matching result, and the preparation system 2 associates the successfully matched customer as the customer of the broker 1. Alternatively, the filing system 2 may execute step S8 to notify the live advisor 3 of the matching result.
In this embodiment, the preparation system 2 may execute the steps of the information interaction method shown in fig. 1.
In a specific Application, the broker terminal 1 and the live advisor terminal 3 may be Application programs (apps) and installed in the terminal device.
The embodiment of the invention can effectively protect the security of the client information of the broker by the hidden number reporting function, namely, the middle 4 positions of the mobile phone number of the client are hidden to be reported in the reporting system 2.
FIG. 3 is a diagram illustrating results of an information interaction apparatus according to an embodiment of the present invention.
The information interaction apparatus 30 shown in fig. 3 may include a provision information receiving module 301, a customer information receiving module 302, a preliminary matching module 303, and a first notification sending module 304.
The equipment information receiving module 301 is adapted to receive equipment information reported by a broker, where the equipment information includes a part of content of customer identification information; the client information receiving module 302 is adapted to receive client information input by a consulting party, wherein the client information includes the whole content of the client identification information; the preliminary matching module 303 is adapted to perform preliminary matching on the customer information and the provisioning information to obtain a preliminary matching result; the first notification sending module 304 is adapted to send a notification to the broker side when the preliminary matching result indicates that the customer information is consistent with the customer identification information in the preparation information.
the embodiment of the invention ensures the safety of the client information reported by the broker terminal by receiving the reporting information of part of the content including the client identification information, namely by hiding the part of the content of the client identification information; in addition, the preparation information is preliminarily matched with the client information input by the employment advisor, and when the preliminary matching result shows that the client information is consistent with the client identification information in the preparation information, a notification is sent to the broker, so that the client information is authenticated in the transaction process, the client information can be associated with the broker in the subsequent process, and the benefit of the broker is guaranteed.
Preferably, the customer identification information is a mobile phone number, a mailbox, a communication account number or an identity card number.
Preferably, the customer identification information is a mobile phone number, and in the reporting information reported by the receiving broker, a number of a middle set number of the mobile phone number is hidden.
Preferably, the information interaction apparatus 30 shown in fig. 3 may further include a second notification sending module 305, and the second notification sending module 305 is adapted to notify the live advisor when the preliminary matching result indicates that the client information is inconsistent with the client identification information in the provisioning information.
Preferably, the information interaction apparatus 30 shown in fig. 3 may further include a remaining preparation information receiving module 306, a final matching module 307, and an associating module 308.
the remaining preparation information receiving module 306 is adapted to receive the remaining part of the client identification information reported by the broker terminal to obtain complete preparation information; the final matching module 307 is adapted to perform final matching on the complete preparation information and the client information to obtain a final matching result; the associating module 308 is adapted to associate the customer identification information to the broker side when the final matching result indicates that the complete preparation information is consistent with the customer identification information in the customer information.
for more details of the working principle and the working mode of the information interaction device 30, reference may be made to the description of the embodiments shown in fig. 1 to fig. 2, which is not repeated here.
The embodiment of the invention also discloses a computer readable network storage medium, on which computer instructions are stored, and when the computer instructions are executed, the steps of the information interaction method shown in fig. 1 or fig. 2 can be executed. In particular, the computer-readable network storage medium may be a cloud server; the computer-readable network storage medium may also include ROM, RAM, magnetic or optical disks, and the like.
The embodiment of the invention also discloses a terminal which can comprise a memory and a processor, wherein the memory is stored with computer instructions capable of running on the processor. The processor, when executing the computer instructions, may perform the steps of the information interaction method shown in fig. 1 or fig. 2. The user equipment includes but is not limited to a mobile phone, a computer, a tablet computer and other terminal equipment.
Although the present invention is disclosed above, the present invention is not limited thereto. Various changes and modifications may be effected therein by one skilled in the art without departing from the spirit and scope of the invention as defined in the appended claims.
Claims (10)
1. An information interaction method, comprising:
Receiving backup information reported by a broker terminal, wherein the backup information comprises a part of content of customer identification information;
Receiving client information input by a business consultant end, wherein the client information comprises all contents of client identification information;
Preliminarily matching the customer information with the preparation information to obtain a preliminary matching result;
if the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information, sending a notification to the broker side;
Receiving the rest part of the client identification information reported by the broker terminal to obtain complete reporting information;
Finally matching the complete preparation information with the client information to obtain a final matching result;
And if the final matching result shows that the complete preparation information is consistent with the customer identification information in the customer information, associating the customer identification information to the broker side.
2. the information interaction method according to claim 1, wherein the customer identification information is a mobile phone number, a mailbox, a communication account number or an identification number.
3. The information interaction method according to claim 1, wherein the customer identification information is a mobile phone number, and a number of a middle setting number of the mobile phone number is hidden from the preparation information reported by the receiving broker.
4. The information interaction method according to claim 1, further comprising:
and if the preliminary matching result shows that the client information is inconsistent with the client identification information in the preparation information, notifying the employment advisor.
5. an information interaction apparatus, comprising:
The equipment information receiving module is suitable for receiving equipment information reported by the broker terminal, wherein the equipment information comprises a part of content of the customer identification information;
The client information receiving module is suitable for receiving client information input by a consulting end, wherein the client information comprises all contents of the client identification information;
The preliminary matching module is suitable for preliminarily matching the client information and the preparation information to obtain a preliminary matching result;
the first notification sending module is suitable for sending a notification to the broker side when the preliminary matching result shows that the customer information is consistent with the customer identification information in the preparation information;
a residual report information receiving module, adapted to receive the residual part of the customer identification information reported by the broker end to obtain complete report information;
The final matching module is suitable for performing final matching on the complete preparation information and the client information to obtain a final matching result;
And the association module is suitable for associating the customer identification information to the broker side when the final matching result shows that the complete preparation information is consistent with the customer identification information in the customer information.
6. The information interaction device of claim 5, wherein the customer identification information is a mobile phone number, a mailbox, a communication account number or an identification number.
7. The information interaction apparatus according to claim 5, wherein the customer identification information is a mobile phone number, and a number of a middle setting number of the mobile phone number is hidden from the preparation information reported by the receiving broker.
8. The information interaction device of claim 5, further comprising:
and the second notification sending module is suitable for notifying the business counselor when the preliminary matching result shows that the client information is inconsistent with the client identification information in the report information.
9. A computer-readable network storage medium having computer instructions stored thereon, wherein the computer instructions when executed perform the steps of the information interaction method of any one of claims 1 to 5.
10. A terminal comprising a memory and a processor, the memory having stored thereon computer instructions executable on the processor, wherein the processor executes the computer instructions to perform the steps of the information interaction method according to any one of claims 1 to 5.
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| CN201710711233.6A CN107506662B (en) | 2017-08-18 | 2017-08-18 | Information interaction method and device, computer readable network storage medium and terminal |
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| CN201710711233.6A CN107506662B (en) | 2017-08-18 | 2017-08-18 | Information interaction method and device, computer readable network storage medium and terminal |
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| CN109167760B (en) * | 2018-08-13 | 2021-08-10 | 中国联合网络通信集团有限公司 | User information processing method, device and readable storage medium |
| CN109191635B (en) * | 2018-08-21 | 2021-05-18 | 万翼科技有限公司 | Passenger judging method and device based on face recognition technology and storage medium |
| CN109117655B (en) * | 2018-08-21 | 2020-12-08 | 万翼科技有限公司 | Information input method and computer readable storage medium |
| CN109190026B (en) * | 2018-08-21 | 2021-02-19 | 万翼科技有限公司 | Client recommendation method and computer-readable storage medium |
| CN109583784A (en) * | 2018-12-07 | 2019-04-05 | 万翼科技有限公司 | Correlating method, device and the storage medium of customer information |
| CN112637241A (en) * | 2020-12-31 | 2021-04-09 | 北京森川世纪网络科技有限公司 | Client authentication system and authentication method thereof |
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| JP2002259731A (en) * | 2001-02-28 | 2002-09-13 | Takao Inoue | Property mediating method and property mediating system |
| CN101222706B (en) * | 2005-01-05 | 2011-06-01 | 华为技术有限公司 | Method for guaranteeing data information safety in mobile terminal |
| CN105930427B (en) * | 2016-04-19 | 2019-07-26 | 深信服科技股份有限公司 | Database audit method and device |
| CN106339818A (en) * | 2016-08-30 | 2017-01-18 | 李壮志 | Real estate intermediary service system and client and agent matching method |
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