CN107491983A - A kind of wechat customer action feedback method, equipment and storage medium - Google Patents
A kind of wechat customer action feedback method, equipment and storage medium Download PDFInfo
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- CN107491983A CN107491983A CN201710606678.8A CN201710606678A CN107491983A CN 107491983 A CN107491983 A CN 107491983A CN 201710606678 A CN201710606678 A CN 201710606678A CN 107491983 A CN107491983 A CN 107491983A
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
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- H04L51/212—Monitoring or handling of messages using filtering or selective blocking
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/52—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services
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Abstract
The invention discloses a kind of wechat customer action feedback method, equipment and storage medium, wherein, after the wechat customer action feedback method is by receiving the public number concern instruction that user inputs, obtains the essential information of user and be randomly assigned follow-up for it and attend a banquet;Historical operation record of all users in public number is obtained afterwards, is intended to according to the behavior of each user of historical operation record analysis;The essential information of each user and behavior intention analysis result are fed back to the display interface for correspondingly following up and attending a banquet afterwards.Recorded by obtaining historical operation of the user in public number, and feedback analysis result after behavior is intended to analysis is carried out to it and is attended a banquet to follow-up, so that follow-up is attended a banquet and targetedly can actively contact user according to different user behaviors, communication efficiency and sales achievement are effectively improved.
Description
Technical field
The present invention relates to mobile internet technical field, and in particular to a kind of wechat customer action feedback method, equipment and
Storage medium.
Background technology
At present, with the continuous development of mobile communication technology, mobile terminal has turned into the indispensable instrument of people's life,
In the application of numerous mobile terminals, wechat has then turned into one of the most widely used social, amusement and life application, in face of such as
This huge and ever-increasing customer group, many companies, which can take, establishes the mode of public number to carry out marketing and attract
Passenger flow.
But in the communication way of promotion of current wechat public number, contacting between sales force and user is only limitted to use
The dynamic contact sales force of householder, i.e., after user has paid close attention to public number, due to that can not know the operation of user, sales force can only be by
Dynamic wait user is contacted, and can not be actively directed to potential user and be carried out active contact, causes to link up poorly efficient, influences merchandising business
The lifting of achievement.
Therefore, prior art has yet to be improved and developed.
The content of the invention
In view of in place of above-mentioned the deficiencies in the prior art, it is an object of the invention to provide a kind of wechat customer action feedback side
Method, equipment and storage medium, solves current wechat public number due to the operation behavior of user can not be learnt so as to influence to sell
Personnel actively contact potential user, cause to link up the problem of poorly efficient.
In order to achieve the above object, this invention takes following technical scheme:
A kind of wechat customer action feedback method, it comprises the following steps:
After the public number concern instruction for receiving user's input, obtain the essential information of user and be randomly assigned follow-up for it and sit
Seat;
Historical operation record of all users in public number is obtained, according to the row of each user of historical operation record analysis
To be intended to;
The essential information of each user and behavior intention analysis result are fed back to the display interface for correspondingly following up and attending a banquet.
In described wechat customer action feedback method, the historical operation note for obtaining all users in public number
The step of recording, being intended to according to the behavior of each user of historical operation record analysis includes:
Detect and record contact information and input information of each user in public number, obtain the historical operation of each user
Record;
It is intended to according to the behavior of each user of historical operation record analysis.
In described wechat customer action feedback method, the row according to each user of historical operation record analysis
To include the step of intention:
Temporal information in being recorded according to historical operation obtains the liveness of each user;
Extract menu option corresponding to contact information in each managing operation history and input keyword corresponding to information
Information;
The behavior that each user is analyzed according to the liveness, menu option and key word information is intended to.
It is described according to the liveness, menu option and key word information in described wechat customer action feedback method
The step of behavior intention for analyzing each user, includes:
Analyze whether each user is potential customers according to the liveness, and according to the menu option and key word information point
Analyse the requirement product of each client.
It is described that the essential information of each user and behavior are intended to analysis knot in described wechat customer action feedback method
Fruit, which feeds back to the step of display interface for correspondingly following up and attending a banquet, to be included:
Analysis result is intended to according to the behavior of each user class of subscriber division is carried out to it, and class label is set;
The essential information of user under each class label and its behavior are intended to analysis result and feed back to what corresponding follow-up was attended a banquet
Display interface.
In described wechat customer action feedback method, the behavior of each user of basis is intended to analysis result and it is entered
Row class of subscriber is divided, and included the step of set class label:
User is divided into by potential customers, non-potential customers according to the behavior of each user intention analysis result, has bought client
Concern client is cancelled, and corresponding class label is set.
In described wechat customer action feedback method, the essential information includes user's WeChat ID and reserved contact is believed
Breath.
In described wechat customer action feedback method, the input information includes text information and voice messaging.
A kind of wechat customer action feedback device, it includes processor, memory and communication bus;
The communication bus is used to realize the connection communication between processor and memory;
The processor is used to perform the wechat customer action feedback process in the memory, to realize wechat as described above
Customer action feedback method
A kind of computer-readable recording medium, it is characterised in that the computer-readable recording medium storage has one or more
Individual program, one or more of programs can be by one or more computing devices, to realize wechat visitor as described above
Family behavior feedback method.
It is described in wechat customer action feedback method provided by the invention, equipment and storage medium compared to prior art
After wechat customer action feedback method is by receiving the public number concern instruction that user inputs, the essential information of user is obtained simultaneously
Follow-up is randomly assigned for it to attend a banquet;Historical operation record of all users in public number is obtained afterwards, is grasped according to the history
Note down and analyze the behavior intention of each user;The essential information of each user and behavior are intended into analysis result afterwards to feed back to
Correspondingly follow up the display interface attended a banquet.Recorded by obtaining historical operation of the user in public number, and behavior meaning is carried out to it
Feedback analysis result is attended a banquet to follow-up after map analysis so that follow-up is attended a banquet and can targetedly led according to different user behaviors
Dynamic contact user, effectively improves communication efficiency and sales achievement.
Brief description of the drawings
Fig. 1 is the flow chart of wechat customer action feedback method provided by the invention.
Fig. 2 is the flow chart of step S20 in wechat customer action feedback method provided by the invention.
Fig. 3 is the flow chart of step S22 in wechat customer action feedback method provided by the invention.
Fig. 4 is the flow chart of step S30 in wechat customer action feedback method provided by the invention.
Fig. 5 is the running environment schematic diagram of the preferred embodiment of wechat customer action feedback process of the present invention.
Fig. 6 is the functional block diagram of the system preferred embodiment of present invention installation wechat customer action feedback process.
Embodiment
In view of the shortcomings of Communication with Customer lacks initiative and specific aim in wechat public number in the prior art, mesh of the invention
Be a kind of wechat customer action feedback method, equipment and storage medium are provided, by obtaining user's going through in public number
History operation note, and feedback analysis result after behavior is intended to analysis is carried out to it and is attended a banquet to follow-up so that follow-up is attended a banquet can root
User is targetedly actively contacted according to different user behaviors, effectively improves communication efficiency and sales achievement.
To make the purpose of the present invention, technical scheme and effect clearer, clear and definite, develop simultaneously embodiment pair referring to the drawings
The present invention is further described.It should be appreciated that specific embodiment described herein is not used to only to explain the present invention
Limit the present invention.
Referring to Fig. 1, wechat customer action feedback method provided by the invention comprises the following steps:
S10, after receiving the public number concern instruction that user inputs, obtain the essential information of user and be randomly assigned to follow up for it
Attend a banquet.
In the present embodiment, after user have input the concern instruction of public number, the automatic essential information for obtaining user in backstage,
Such as user searches safety vehicle insurance public number by " sweep and sweep " function or function of search, and concern button is clicked, now
The automatic essential information for obtaining user in wechat public number backstage, including the WeChat ID of user and reserved contact method, such as
Phone, mailbox and QQ number etc., it is randomly assigned follow-up for user afterwards and attends a banquet, in follow-up communication process, each client
Attended a banquet by specified follow-up and persistently carry out communication follow-up, with avoid the occurrence of frequently change seat personnel cause link up interrupt and not
Smoothly situation.
S20, historical operation record of all users in public number is obtained, it is each according to the historical operation record analysis
The behavior of user is intended to.
After user has paid close attention to wechat public number, historical operation record of the user in public number is obtained, specifically can be every
Preset time is obtained, and to update the historical operation of user record, and records the behavior to user according to the historical operation
Intention is analyzed, and so as to analyze the behavior disposition for drawing different user, is provided reliably for follow-up more preferable services client of attending a banquet
Data basis.Referring to Fig. 2, it is the flow chart of step S20 in wechat customer action feedback method provided by the invention.
As shown in Fig. 2 the step S20 includes:
S21, detection simultaneously record contact information and input information of each user in public number, obtain the history of each user
Operation note;
S22, according to the behavior of each user of historical operation record analysis be intended to.
It is the contact information by detecting and recording user in public number i.e. when obtaining the historical operation record of user
And output information obtains its historical operation record, wherein input information includes text information and voice messaging, such as user exists
After having paid close attention to public number, it can click in public number that each menu option is to obtain product information, in safety vehicle insurance public number, if
Three big menu of welfare, vehicle insurance and customer service is equipped with, sets up multiple submenus under each menu option separately, user can point according to their needs
Submenu obtains corresponding information corresponding to hitting, or when not having user's information needed in submenu, user may directly input
Voice messaging or text information try to the information needed for it, thus in the present embodiment by detect and record contact information and
Input information obtains the historical operation record of each user, and then the behavior meaning of each user is analyzed according to historical operation record
Figure.Referring to Fig. 3, it is the flow chart of step S22 in wechat customer action feedback method provided by the invention.
As shown in figure 3, the step S22 includes:
S201, recorded according to historical operation in temporal information obtain the liveness of each user;
Closed in S202, each managing operation history of extraction corresponding to menu option corresponding to contact information and input information
Keyword information;
S203, the behavior intention according to each user of the liveness, menu option and key word information analysis.
When it is implemented, after the historical operation for obtaining user records, each use can be obtained according to temporal information therein
The liveness at family, such as user can be obtained according to temporal information in preset time period(Such as one day)Operation in public number
Number, to determine operating frequency, or the difference of the time of article is opened according to the push time of public number article and user's point, really
Determine whether user is paying close attention to the public number, extract menu option and input corresponding to contact information in historical operation record afterwards
Key word information in information, the behavior that each user is analyzed according to the liveness, menu option and key word information are intended to.
Specifically, in step S203, when analyzing user behavior intention, analyzing each user according to the liveness is
No is potential customers, and the requirement product of each client is analyzed according to the menu option and key word information.As described above, can
Its liveness is judged according to the operating time of user, analyzes whether user is potential customers according to its liveness, such as liveness
Then it is judged as potential customers more than preset value, shows that user pays close attention to public number always, be otherwise judged as non-potential customers.
Meanwhile the contact information of each time clicking on input of the user in public number has corresponded to the menu choosing in public number
, with reference to the word and voice messaging of user, these operation notes represent user to the interested parties of content in public number to,
Such as in safety vehicle insurance public number, three big menu of welfare, vehicle insurance and customer service is provided with, set up more sub- dishes under each menu option separately
It is single, show content sense of the user to vehicle insurance if vehicle insurance menu and its submenu divided into repeatedly are clicked in certain user operation records
Vehicle insurance price options are not provided with interest, then such as public number, certain user by input through keyboard text information " vehicle insurance price and
Set meal is detailed ", the keyword " vehicle insurance " inputted in information, " price " are now extracted, shows that user wants to know about the valency of vehicle insurance
Lattice, the demand information of client is drawn so as to combine menu option and key word information analysis, for follow-up follow-up attend a banquet with user it
Between communication provide tendentiousness suggestion, improve communication efficiency and sale success rate.
S30, the essential information of each user and behavior intention analysis result are fed back to display circle correspondingly followed up and attended a banquet
Face.
In the present embodiment, after analyzing the historical operation of user record, by the essential information and row of each user
The display interface for correspondingly following up and attending a banquet is fed back to be intended to analysis result, the user that oneself need to follow up can be understood in real time by follow-up is attended a banquet
State, purchase intention and purpose product etc. information, improve sales achievement to help to follow up to attend a banquet.Referring to Fig. 4, it is
Step S30 flow chart in wechat customer action feedback method provided by the invention.
As shown in figure 4, the step S30 includes:
S31, analysis result is intended to according to the behavior of each user class of subscriber division is carried out to it, and class label is set;
S32, the essential information of the user under each class label and its behavior intention analysis result are fed back to correspond to follow up and sat
The display interface of seat.
After the behavior for obtaining user is intended to analysis result, category division, specific steps are carried out to user according to the result
In S31, user can be divided into potential customers, non-potential customers, bought client and cancelled concern client, and set corresponding
Class label, the essential information of the user under each class label and its behavior are intended to analysis result afterwards and fed back to correspondingly
Follow up the display interface attended a banquet.
I.e. in the display interface attended a banquet of follow-up, the user that will can need to be followed up carries out classification by its class label and shown, with
Enter to attend a banquet can focus development potential customers and safeguard bought client, actively communicate direction interested so as to improve link up
Efficiency and communication effectiveness, it is preferable that for potential customers and bought client can also be such as active according to liveness sequencing display
The higher sequence of degree is more forward, and follow-up is attended a banquet and easier can be concerned about, the ordering instruction pair that can be also attended a banquet certainly according to follow-up
User is ranked up, more conform to follow-up attend a banquet itself custom and require;And then remained focused on for non-potential customers, can be appropriate
The frequency actively linked up is reduced, to avoid non-potential customers from producing antagonistic psychology so as to cancel concern;For having cancelled concern visitor
Family is then without bothering, in order to avoid receiving customer complaint reduces company evaluation, user's heap sort ginseng is provided so as to be attended a banquet for follow-up
Examine, improve the operating efficiency that follow-up is attended a banquet.
Preferably, can also be according to all users' collected in wechat customer action feedback method provided by the invention
Historical operation record carries out product accounting analysis, and big data reference is provided in subsequent product development process, to develop consumption
Person's product interested, it is further provided sales achievement.
As shown in figure 5, being based on above-mentioned wechat customer action feedback method, the present invention further correspondingly provides a kind of wechat client
Behavior feedback device.The wechat customer action feedback device specifically needs to carry out between the mobile terminal of user and terminal of attending a banquet
Interaction, such as receive the operational order that customer mobile terminal inputs and fed back to terminal of attending a banquet, and the terminal output that will attend a banquet
Contact details are sent to the mobile terminal of user etc., with realize user and follow-up attend a banquet between communication.
The wechat customer action feedback device can be desktop PC, notebook, palm PC and server etc.
Computing device.The wechat customer action feedback device is include but not limited to, processor 10, memory 20 and display 30.
Fig. 5 illustrate only the members of wechat customer action feedback device, it should be understood that being not required for implementing all show
Component, the more or less component of implementation that can be substituted.
The memory 20 can be the storage inside list of the wechat customer action feedback device in certain embodiments
Member, such as the hard disk or internal memory of the wechat customer action feedback device.The memory 20 in further embodiments can also
It is what is be equipped with the External memory equipment of the wechat customer action feedback device, such as the wechat customer action feedback device
Plug-in type hard disk, intelligent memory card(Smart Media Card, SMC), secure digital(Secure Digital, SD)Card,
Flash card(Flash Card)Deng.Further, the memory 20 both can also be set including wechat customer action feedback
Standby internal storage unit also includes External memory equipment.The memory 20 is installed on the wechat customer action for storage
The application software and Various types of data of feedback device, such as program code of the installation wechat customer action feedback device etc..Institute
Memory 20 is stated to can be also used for temporarily storing the data that has exported or will export.In one embodiment, memory
Wechat customer action feedback process 40 is stored with 20, the wechat customer action feedback process 40 can performed by processor 10,
So as to realize the wechat customer action feedback method of each embodiment of the application.
The processor 10 can be a central processing unit in certain embodiments(Central Processing Unit,
CPU), microprocessor or other data processing chips, for running the program code stored in the memory 20 or processing number
According to, such as perform described wechat customer action feedback method etc..
The display 30 can be light-emitting diode display, liquid crystal display, touch-control liquid crystal display in certain embodiments
And OLED(Organic Light-Emitting Diode, Organic Light Emitting Diode)Touch device etc..The display 30 is used
In being shown in the information that is handled in the wechat customer action feedback device and for showing visual user interface.It is described
The part 10-30 of wechat customer action feedback device is in communication with each other by system bus.
In one embodiment, realized when processor 10 performs wechat customer action feedback process 40 in the memory 20
Following steps:
After the public number concern instruction for receiving user's input, obtain the essential information of user and be randomly assigned follow-up for it and sit
Seat;
Historical operation record of all users in public number is obtained, according to the row of each user of historical operation record analysis
To be intended to;
The essential information of each user and behavior intention analysis result are fed back to the display interface for correspondingly following up and attending a banquet.
Further, it is described to obtain all user's going through in public number in the wechat customer action feedback device
History operation note, the step of being intended to according to the behavior of each user of historical operation record analysis, include:
Detect and record contact information and input information of each user in public number, obtain the historical operation of each user
Record;
It is intended to according to the behavior of each user of historical operation record analysis.
Described the step of being intended to according to the behavior of each user of historical operation record analysis, includes:
Temporal information in being recorded according to historical operation obtains the liveness of each user;
Extract menu option corresponding to contact information in each managing operation history and input keyword corresponding to information
Information;
The behavior that each user is analyzed according to the liveness, menu option and key word information is intended to.
The step of behavior according to each user of the liveness, menu option and key word information analysis is intended to is wrapped
Include:
Analyze whether each user is potential customers according to the liveness, and according to the menu option and key word information point
Analyse the requirement product of each client.
It is described that the essential information of each user and behavior intention analysis result are fed back to display circle correspondingly followed up and attended a banquet
The step of face, includes:
Analysis result is intended to according to the behavior of each user class of subscriber division is carried out to it, and class label is set;
The essential information of user under each class label and its behavior are intended to analysis result and feed back to what corresponding follow-up was attended a banquet
Display interface.
The behavior of each user of basis is intended to analysis result and carries out class of subscriber division to it, and sets class label
The step of include:
User is divided into by potential customers, non-potential customers according to the behavior of each user intention analysis result, has bought client
Concern client is cancelled, and corresponding class label is set.
The essential information includes user's WeChat ID and reserved contact details.
The input information includes text information and voice messaging.
Referring to Fig. 6, its function mould for the system preferred embodiment of present invention installation wechat customer action feedback process
Block figure.In the present embodiment, the system for installing wechat customer action feedback process can be divided into one or more modules, institute
One or more module is stated to be stored in the memory 20, and by one or more processors(The present embodiment is described
Processor 10)It is performed, to complete the present invention.For example, in figure 6, the system for installing wechat customer action feedback process can be with
It is divided into receiving module 21, obtains analysis module 22 and feedback module 23.Module alleged by the present invention is to refer to complete spy
The series of computation machine programmed instruction section of function is determined, than program more suitable for describing the wechat customer action feedback process in institute
State the implementation procedure in wechat customer action feedback device.Describe specifically to introduce the function of the module 21-24 below.
Receiving module 21, after the public number concern instruction for receiving user's input, obtain the essential information of user simultaneously
Follow-up is randomly assigned for it to attend a banquet;
Analysis module 22 is obtained, for obtaining historical operation record of all users in public number, according to the historical operation
The behavior of each user of record analysis is intended to;
Feedback module 23, feed back to what corresponding follow-up was attended a banquet for the essential information of each user and behavior to be intended into analysis result
Display interface.
In summary, it is described in wechat customer action feedback method provided by the invention, equipment, system and storage medium
After wechat customer action feedback method is by receiving the public number concern instruction that user inputs, the essential information of user is obtained simultaneously
Follow-up is randomly assigned for it to attend a banquet;Historical operation record of all users in public number is obtained afterwards, is grasped according to the history
Note down and analyze the behavior intention of each user;The essential information of each user and behavior are intended into analysis result afterwards to feed back to
Correspondingly follow up the display interface attended a banquet.Recorded by obtaining historical operation of the user in public number, and behavior meaning is carried out to it
Feedback analysis result is attended a banquet to follow-up after map analysis so that follow-up is attended a banquet and can targetedly led according to different user behaviors
Dynamic contact user, effectively improves communication efficiency and sales achievement.
Certainly, one of ordinary skill in the art will appreciate that realizing all or part of flow in above-described embodiment method,
It is that related hardware can be instructed by computer program(Such as processor, controller etc.)To complete, described program can store
In a computer-readable storage medium, the program may include such as the flow of above-mentioned each method embodiment upon execution.Its
Described in storage medium can be memory, magnetic disc, CD etc..
It should be appreciated that the application of the present invention is not limited to above-mentioned citing, for those of ordinary skills, can
To be improved or converted according to the above description, all these modifications and variations should all belong to the guarantor of appended claims of the present invention
Protect scope.
Claims (10)
1. a kind of wechat customer action feedback method, it is characterised in that comprise the following steps:
After the public number concern instruction for receiving user's input, obtain the essential information of user and be randomly assigned follow-up for it and sit
Seat;
Historical operation record of all users in public number is obtained, according to the row of each user of historical operation record analysis
To be intended to;
The essential information of each user and behavior intention analysis result are fed back to the display interface for correspondingly following up and attending a banquet.
2. wechat customer action feedback method according to claim 1, it is characterised in that described to obtain all users in public affairs
The step of historical operation in many numbers is recorded, is intended to according to the behavior of each user of historical operation record analysis includes:
Detect and record contact information and input information of each user in public number, obtain the historical operation of each user
Record;
It is intended to according to the behavior of each user of historical operation record analysis.
3. wechat customer action feedback method according to claim 2, it is characterised in that described according to the historical operation
The step of behavior of each user of record analysis is intended to includes:
Temporal information in being recorded according to historical operation obtains the liveness of each user;
Extract menu option corresponding to contact information in each managing operation history and input keyword corresponding to information
Information;
The behavior that each user is analyzed according to the liveness, menu option and key word information is intended to.
4. wechat customer action feedback method according to claim 3, it is characterised in that it is described according to the liveness,
The step of behavior that menu option and key word information analyze each user is intended to includes:
Analyze whether each user is potential customers according to the liveness, and according to the menu option and key word information point
Analyse the requirement product of each client.
5. wechat customer action feedback method according to claim 1, it is characterised in that described by the basic of each user
Information and behavior, which are intended to the step of analysis result feeds back to the display interface for correspondingly following up and attending a banquet, to be included:
Analysis result is intended to according to the behavior of each user class of subscriber division is carried out to it, and class label is set;
The essential information of user under each class label and its behavior are intended to analysis result and feed back to what corresponding follow-up was attended a banquet
Display interface.
6. wechat customer action feedback method according to claim 5, it is characterised in that the row of each user of basis
The step of carrying out class of subscriber division to it to be intended to analysis result, and setting class label includes:
User is divided into by potential customers, non-potential customers according to the behavior of each user intention analysis result, has bought client
Concern client is cancelled, and corresponding class label is set.
7. wechat customer action feedback method according to claim 1, it is characterised in that the essential information includes user
WeChat ID and reserved contact details.
8. wechat customer action feedback method according to claim 2, it is characterised in that the input information includes word
Information and voice messaging.
A kind of 9. wechat customer action feedback device, it is characterised in that the wechat customer action feedback device include processor,
Memory and communication bus;
The communication bus is used to realize the connection communication between processor and memory;
The processor is used to perform the wechat customer action feedback process in the memory, to realize such as claim 1-8
Wechat customer action feedback method described in any one.
A kind of 10. computer-readable recording medium, it is characterised in that the computer-readable recording medium storage have one or
Multiple programs, one or more of programs can be by one or more computing devices, and to realize, such as claim 1-8 appoints
Wechat customer action feedback method described in meaning one.
Priority Applications (2)
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CN201710606678.8A CN107491983B (en) | 2017-07-24 | 2017-07-24 | WeChat client behavior feedback method, equipment and storage medium |
PCT/CN2018/083774 WO2019019714A1 (en) | 2017-07-24 | 2018-04-19 | Wechat client behavior feedback method, apparatus and storage medium |
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CN201710606678.8A CN107491983B (en) | 2017-07-24 | 2017-07-24 | WeChat client behavior feedback method, equipment and storage medium |
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CN107491983B CN107491983B (en) | 2020-08-14 |
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CN201710606678.8A Active CN107491983B (en) | 2017-07-24 | 2017-07-24 | WeChat client behavior feedback method, equipment and storage medium |
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Cited By (14)
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CN109033299A (en) * | 2018-07-16 | 2018-12-18 | 深圳市谷熊网络科技有限公司 | It is a kind of by terminal applies to the method, device and equipment of user's recommendation information |
CN109063134A (en) * | 2018-08-03 | 2018-12-21 | 湖南财经工业职业技术学院 | A kind of method and system of wechat public platform big data analysis |
WO2019019714A1 (en) * | 2017-07-24 | 2019-01-31 | 平安科技(深圳)有限公司 | Wechat client behavior feedback method, apparatus and storage medium |
CN109299367A (en) * | 2018-09-28 | 2019-02-01 | 中国平安财产保险股份有限公司 | Information-pushing method, device, computer equipment and storage medium |
CN109461034A (en) * | 2018-11-15 | 2019-03-12 | 嘉兴意匠堂营销策划有限公司 | Customer Tracking method and device |
CN109933782A (en) * | 2018-12-03 | 2019-06-25 | 阿里巴巴集团控股有限公司 | User emotion prediction technique and device |
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CN110209316A (en) * | 2019-06-11 | 2019-09-06 | 北京达佳互联信息技术有限公司 | Class label display methods, device, terminal and storage medium |
CN110648046A (en) * | 2019-08-16 | 2020-01-03 | 中国平安财产保险股份有限公司 | Service processing scheduling method and device, computer equipment and storage medium |
CN112328905A (en) * | 2020-10-30 | 2021-02-05 | 中国平安人寿保险股份有限公司 | Online marketing content pushing method and device, computer equipment and storage medium |
CN112866089A (en) * | 2021-01-19 | 2021-05-28 | 北京明略软件系统有限公司 | Follow-up recording method and system in instant messaging application |
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WO2019019714A1 (en) * | 2017-07-24 | 2019-01-31 | 平安科技(深圳)有限公司 | Wechat client behavior feedback method, apparatus and storage medium |
WO2019165672A1 (en) * | 2018-02-28 | 2019-09-06 | 平安科技(深圳)有限公司 | Agent recommendation method, device and equipment, and storage medium |
CN109033299A (en) * | 2018-07-16 | 2018-12-18 | 深圳市谷熊网络科技有限公司 | It is a kind of by terminal applies to the method, device and equipment of user's recommendation information |
CN109063134A (en) * | 2018-08-03 | 2018-12-21 | 湖南财经工业职业技术学院 | A kind of method and system of wechat public platform big data analysis |
CN109299367A (en) * | 2018-09-28 | 2019-02-01 | 中国平安财产保险股份有限公司 | Information-pushing method, device, computer equipment and storage medium |
CN109461034A (en) * | 2018-11-15 | 2019-03-12 | 嘉兴意匠堂营销策划有限公司 | Customer Tracking method and device |
CN109933782A (en) * | 2018-12-03 | 2019-06-25 | 阿里巴巴集团控股有限公司 | User emotion prediction technique and device |
CN109933782B (en) * | 2018-12-03 | 2023-11-28 | 创新先进技术有限公司 | User emotion prediction method and device |
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CN110209316A (en) * | 2019-06-11 | 2019-09-06 | 北京达佳互联信息技术有限公司 | Class label display methods, device, terminal and storage medium |
CN110648046A (en) * | 2019-08-16 | 2020-01-03 | 中国平安财产保险股份有限公司 | Service processing scheduling method and device, computer equipment and storage medium |
CN112328905A (en) * | 2020-10-30 | 2021-02-05 | 中国平安人寿保险股份有限公司 | Online marketing content pushing method and device, computer equipment and storage medium |
CN112866089A (en) * | 2021-01-19 | 2021-05-28 | 北京明略软件系统有限公司 | Follow-up recording method and system in instant messaging application |
CN113127525A (en) * | 2021-05-08 | 2021-07-16 | 广州富港生活智能科技有限公司 | Electronic accounting display method, computer-readable storage medium and electronic accounting system |
CN114757186A (en) * | 2022-04-25 | 2022-07-15 | 中国电信股份有限公司 | User intention analysis method and device, computer storage medium and electronic equipment |
CN114757186B (en) * | 2022-04-25 | 2023-11-14 | 中国电信股份有限公司 | User intention analysis method and device, computer storage medium and electronic equipment |
CN116308467A (en) * | 2023-05-17 | 2023-06-23 | 南京航空航天大学 | Intelligent transaction platform information supervision system and method based on artificial intelligence |
CN116308467B (en) * | 2023-05-17 | 2023-08-22 | 南京航空航天大学 | Intelligent transaction platform information supervision system and method based on artificial intelligence |
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