CN107316153A - A kind of intelligent distribute leaflets maintenance system based on self-service device - Google Patents
A kind of intelligent distribute leaflets maintenance system based on self-service device Download PDFInfo
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- CN107316153A CN107316153A CN201710513020.2A CN201710513020A CN107316153A CN 107316153 A CN107316153 A CN 107316153A CN 201710513020 A CN201710513020 A CN 201710513020A CN 107316153 A CN107316153 A CN 107316153A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06312—Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
Abstract
The invention discloses a kind of intelligent distribute leaflets maintenance system based on self-service device, including：Personnel's collection, equipment collection, server, rules unit and dispatch unit；Server is used to issue maintenance requirement；Rules unit is used for the element concentrated according to preset rules matching unit collection and personnel；Dispatch unit is used to distribute work order to attendant according to matching result.Advantage is, can be set out based on the angle of single self-service device, and the self-service device for carrying out flood tide is matched one by one with the attendant of flood tide.Can more flexible, management more hommization of the attendant to self-service device compared to conventional mandatory matching.On the basis of Elastic Matching, the matching of many wheels is carried out, can ensure that each self-service device can rationally be maintained work order again, treatment is obtained in the angle of self-service device or the angle of attendant.
Description
Technical field
The present invention relates to a kind of maintenance system of financial terminal, more particularly to a kind of intelligent distribute leaflets dimension based on self-service device
Protecting system.
Background technology
With flourishing for financial market, the quantity of the self-service device such as ATM, VTM is very huge.Presented in maintenance with
Service companies are core, have the distribution form of two mass data collection of a large amount of attendants and a large amount of self-service devices under its command.In list
Individual self-service device can report completion to safeguard distributing for work order on safeguarding according to the case of associated financial institution, for indivedual dimensions
Shield other attendants can be substituted when self-service device does not correspond to attendant with flexible configuration.But it is public when safeguarding
Department need it is unified all self-service devices for having under its command are sent when safeguarding work order, for example unify more new system, or uniformly change certain
Situations such as core component, it is possible to which a large amount of self-service devices occur can not be to upper attendant.Due to being related to nationwide work order
Distribute, therefore can not at will carry out attendant's replacement, otherwise whole management can all be paralysed, and financial circles system can be caused
Enormous impact.
The content of the invention
In order to solve the above-mentioned technical problem, present invention aims at provide a kind of intelligent distribute leaflets maintenance based on self-service device
System, improves work order when uniformly safeguarding and distributes in order as far as possible..
A kind of intelligent distribute leaflets maintenance system based on self-service device of the present invention, it is characterised in that including：Personnel
Collection, equipment collection, server, rules unit and dispatch unit；Described personnel's collection is the ID set of all attendants, described
Equipment collection is the ID set of all self-service devices；
Described server is used to issue maintenance requirement；Described rules unit is used for according to preset rules matching unit collection and people
The element that member concentrates；Described dispatch unit is used to distribute work order to attendant according to matching result.
Described rules unit searches for the attendant ID of pre-matching according to self-service device ID first, when search result is true
Shi Shengcheng matching results；First element of matching personnel collection is attempted when search result non-real, if collecting first member with personnel
The match is successful then generates matching result for element；It is next that personnel's collection is matched successively if unsuccessful with personnel's first Match of elemental composition of collection
The match is successful until collecting either element with personnel for element, then generates matching result；Above-mentioned matching order is finally repeated until institute
Having self-service device ID, the match is successful.
Described rules unit searches for the attendant ID of pre-matching according to self-service device ID first, when search result is true
Shi Shengcheng matching results；First element of matching personnel collection is attempted when search result non-real, if collecting first member with personnel
The match is successful then generates matching result for element；If with personnel collect first Match of elemental composition it is unsuccessful if random fit personnel collect any one
Then element generates matching result up to the match is successful；Above-mentioned matching order is finally repeated until all self-service device ID are matched
Success.
A kind of intelligent distribute leaflets maintenance system based on self-service device of the present invention, the advantage is that, can be based on single
The angle of individual self-service device is set out, and the self-service device for carrying out flood tide is matched one by one with the attendant of flood tide.It ensure that every
One self-service device can accurately obtain the corresponding work order of a service engineer.And because carrying out pre-matching first, reduce
Initial calculation amount；Then tentative matching is used, such as the corresponding attendants of attendant ID and the self-service device
Geographical position exceedes a variety of causes such as threshold value away from the existing work order number of the too far away or attendant, then can be to tentative
Matching sends refusal signal.Can be more flexible compared to conventional mandatory matching, attendant to the management of self-service device more
Hommization.On the basis of Elastic Matching, the matching of many wheels is carried out, can ensure that each self-service device can be tieed up rationally again
Nurse is single, and treatment is obtained in the angle of self-service device or the angle of attendant.
Brief description of the drawings
Fig. 1 is the structural representation of the intelligent distribute leaflets maintenance system of the invention based on self-service device.
Embodiment
According to Fig. 1, a kind of intelligent distribute leaflets maintenance system based on self-service device of the present invention include personnel collection,
Equipment collection, server, matching unit and dispatch unit.Described server can be arranged on service companies general headquarters；Personnel collect and
Equipment collection can be arranged on any cloud database, due to needing the matching algorithm of progress flood tide, therefore matching unit be configured
Carrying out computing to high in the clouds can be more efficient；Last dispatch unit, which can be returned, to be arranged on the local device of service companies.
Described personnel's collection is the ID set of all attendants, such as { A0,A1,……,An, wherein first element
A0It is the person in overall of all-in-service station.Described equipment collection is the ID set of all self-service devices, such as { B0,B1,……,Bn}。
Self-service device and the attendant specified can be subjected to pre-matching, such as B in advance in daily management5With A1Refer to
Fixed matching.But with the longtime running of maintenance work, or partial maintenance personnel a variety of causes such as leaving office/rest, in system
One issues pre-matching may not be completed when safeguarding work order.So rules unit can be further attempted to according to matched rule
Match somebody with somebody：It will can not complete the device id of pre-matching first（Such as B5）First elements A collected with personnel0Matched.Due to first
Individual elements A0It is the person in overall of all-in-service station, therefore the matching can have attendant and the device id under its command by person in overall is specified
Corresponding element B5Matching, or it is about to oneself corresponding elements A certainly0With deviceelement B5Matching.If B5With A0Matching is unsuccessful,
The matching that can then divide two methods to carry out next step is attempted.
Method one：By B5With A0Next elements A1Attempt matching；Matching A is attempted if still unsuccessful1It is next
Elements A2... until the match is successful with either element.If this method advantage is previously according to a certain parameter as attendant
ID sort by, the then matching of self-service device can more be strengthened with the adaptability of attendant, and the efficiency meeting of work order is safeguarded in processing
More increase.
Method and：By B5At random with any one elements AmAttempt matching；It is random again if still unsuccessful that to attempt matching next
Individual elements Ak... until the match is successful with either element.This method advantage is that personnel will not be concentrated the forward maintenance of sequence
Personnel distribute excessive maintenance work order, and the work order amount of distributing collected to whole personnel is relatively more uniform, the maintenance of this all-in-service station
Amount distribution can be relatively reasonable.
For those skilled in the art, technical scheme that can be as described above and design, make other each
Corresponding change and deformation are planted, and all these change and deformation should all belong to the protection model of the claims in the present invention
Within enclosing.
Claims (3)
1. a kind of intelligent distribute leaflets maintenance system based on self-service device, it is characterised in that including：Personnel's collection, equipment collection, service
Device, rules unit and dispatch unit；Described personnel's collection is the ID set of all attendants, described equipment collection be it is all from
The ID of equipment is helped to gather；
Described server is used to issue maintenance requirement；Described rules unit is used for according to preset rules matching unit collection and people
The element that member concentrates；Described dispatch unit is used to distribute work order to attendant according to matching result.
2. system according to claim 1, it is characterised in that described rules unit is searched for according to self-service device ID first
The attendant ID of pre-matching, matching result is generated when search result is true；Matching personnel are attempted when search result non-real
First element of collection, matching result is generated if first Match of elemental composition success is collected with personnel；If collecting first member with personnel
Element matching is unsuccessful, and then matching personnel collect next element until the match is successful with personnel's collection either element successively, then generation
With result；Finally repeating above-mentioned matching order, the match is successful up to all self-service device ID.
3. system according to claim 1, it is characterised in that described rules unit is searched for according to self-service device ID first
The attendant ID of pre-matching, matching result is generated when search result is true；Matching personnel are attempted when search result non-real
First element of collection, matching result is generated if first Match of elemental composition success is collected with personnel；If collecting first member with personnel
Element matching is unsuccessful, and random fit personnel collect any one element up to the match is successful, then generate matching result；Finally repeat
The match is successful up to all self-service device ID for above-mentioned matching order.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710513020.2A CN107316153A (en) | 2017-06-29 | 2017-06-29 | A kind of intelligent distribute leaflets maintenance system based on self-service device |
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| CN201710513020.2A CN107316153A (en) | 2017-06-29 | 2017-06-29 | A kind of intelligent distribute leaflets maintenance system based on self-service device |
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| CN201710513020.2A Pending CN107316153A (en) | 2017-06-29 | 2017-06-29 | A kind of intelligent distribute leaflets maintenance system based on self-service device |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107742247A (en) * | 2017-11-28 | 2018-02-27 | 深圳市分期乐网络科技有限公司 | Distribute leaflets method and device |
| CN109239660A (en) * | 2018-08-31 | 2019-01-18 | 平安科技（深圳）有限公司 | Indoor navigation method, device, computer equipment and storage medium |
| CN110197287A (en) * | 2019-04-18 | 2019-09-03 | 广州御银金融服务有限公司 | A kind of ATM operation maintenance worksheet processing and locating and monitoring system and localization method |
| CN110895777A (en) * | 2018-09-12 | 2020-03-20 | 北京京东尚科信息技术有限公司 | Method and device for processing overtime service list |
| CN111679616A (en) * | 2020-07-09 | 2020-09-18 | 玉环睿升自动化技术有限公司 | Modular air curtain maintenance system based on block chain |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107742247A (en) * | 2017-11-28 | 2018-02-27 | 深圳市分期乐网络科技有限公司 | Distribute leaflets method and device |
| CN109239660A (en) * | 2018-08-31 | 2019-01-18 | 平安科技（深圳）有限公司 | Indoor navigation method, device, computer equipment and storage medium |
| CN110895777A (en) * | 2018-09-12 | 2020-03-20 | 北京京东尚科信息技术有限公司 | Method and device for processing overtime service list |
| CN110197287A (en) * | 2019-04-18 | 2019-09-03 | 广州御银金融服务有限公司 | A kind of ATM operation maintenance worksheet processing and locating and monitoring system and localization method |
| CN111679616A (en) * | 2020-07-09 | 2020-09-18 | 玉环睿升自动化技术有限公司 | Modular air curtain maintenance system based on block chain |
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Address after: 510555 second floor, building 4, No.12 Ruifa Road, Huangpu District, Guangzhou City, Guangdong Province Applicant after: Guangzhou Yuyin Intelligent Technology Co., Ltd Address before: 510000 room 246, 248, 250 and 03, No. five, 2602 mountain road, Guangdong, Guangzhou Applicant before: GUANGZHOU YUYIN FINANCIAL SERVICES Co.,Ltd. |
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Application publication date: 20171103 |