CN107241355A - A kind of the Internet telephone calls system and method - Google Patents
A kind of the Internet telephone calls system and method Download PDFInfo
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- CN107241355A CN107241355A CN201710601939.7A CN201710601939A CN107241355A CN 107241355 A CN107241355 A CN 107241355A CN 201710601939 A CN201710601939 A CN 201710601939A CN 107241355 A CN107241355 A CN 107241355A
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- 238000000034 method Methods 0.000 title claims abstract description 20
- 230000006854 communication Effects 0.000 claims abstract description 140
- 238000004891 communication Methods 0.000 claims abstract description 135
- 238000010295 mobile communication Methods 0.000 claims abstract description 22
- 238000000605 extraction Methods 0.000 claims description 25
- 230000003993 interaction Effects 0.000 claims description 21
- 238000013500 data storage Methods 0.000 claims description 14
- 238000004364 calculation method Methods 0.000 claims description 3
- 230000006855 networking Effects 0.000 abstract 1
- 238000007726 management method Methods 0.000 description 10
- 230000006870 function Effects 0.000 description 7
- 230000008569 process Effects 0.000 description 7
- 230000005540 biological transmission Effects 0.000 description 6
- 238000010586 diagram Methods 0.000 description 4
- 238000013480 data collection Methods 0.000 description 2
- 238000013523 data management Methods 0.000 description 2
- 230000006872 improvement Effects 0.000 description 2
- 238000012795 verification Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 239000000919 ceramic Substances 0.000 description 1
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1096—Supplementary features, e.g. call forwarding or call holding
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
- H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
- H04M7/1225—Details of core network interconnection arrangements
- H04M7/123—Details of core network interconnection arrangements where the packet-switched network is an Internet Protocol Multimedia System-type network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
- H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
- H04M7/1225—Details of core network interconnection arrangements
- H04M7/1235—Details of core network interconnection arrangements where one of the core networks is a wireless network
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- Computer Networks & Wireless Communication (AREA)
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- General Business, Economics & Management (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention discloses a kind of the Internet telephone calls system and method, it is related to voip communicationses field, the system mainly includes mobile terminal and computer end, mobile terminal includes information exchange module one, calling module, list generation module, communication data acquisition module and memory module one, computer end includes information exchange module two and memory module two, when using, computer end sends customer information to mobile terminal, mobile terminal sets up the communication connection with client via mobile communications network, and collection communication data are stored and fed back during communication.Such scheme avoid the networking telephone due to network it is not smooth caused by communication quality it is poor the problem of, and customer information can be transmitted directly to be stored on mobile terminal by such scheme, be moved easily the flexible management of end progress customer information.
Description
Technical Field
The present invention relates to the field of network communication technologies, and in particular, to a network telephone calling system and method.
Background
The network telephone is also called as VOIP telephone, and is a communication mode of directly dialing a fixed telephone and a mobile phone of the other party through the Internet. Compared with the traditional mobile communication mode, the network telephone has lower cost and is suitable for the business marketing of companies.
However, there are some problems in practical applications of the internet phone, for example, the communication quality of the network communication has a great relationship with the smoothness of the network, and when the smoothness of the network is not good, the internet phone may have a serious delay or a state of voice distortion, which affects the communication quality of the internet phone. Moreover, because the communication terminal of the internet phone is relatively fixed, generally a computer terminal, the communication terminal with the fixed position makes a user of the internet phone unable to conveniently and flexibly contact the customer, and the customer information must be transcribed to the mobile device to realize the flexible management of the customer, which is inconvenient to operate.
Disclosure of Invention
Aiming at the problems of poor communication quality of the network telephone and difficult storage of client information in the prior art, the technical scheme of the invention solves the technical problems that: how to improve the communication quality of the network telephone and solve the problem that the client data of the network telephone can not be flexibly stored and managed.
In order to solve the technical problem, the invention provides a network telephone calling system, which comprises a mobile terminal connected with a mobile communication network, a computer terminal connected with the internet and a data storage terminal, wherein the mobile terminal is in data connection with the computer terminal; wherein,
the mobile terminal comprises a mobile terminal body and a mobile terminal body,
the information interaction module I is suitable for establishing data interaction connection with a computer end, receiving client information sent by the computer end and feeding back data information to the computer end;
the calling module is suitable for receiving the client information and establishing communication connection with the client by utilizing a mobile communication network;
the form generation module is suitable for generating a customer information data form according to customer information;
the communication data acquisition module is in data connection with the calling module and is suitable for acquiring the communication data of the calling module and establishing a communication data file;
the first storage module is in data connection with the form generation module and the communication data acquisition module and is suitable for receiving and storing the data form and the communication data file;
the computer end comprises:
the second information interaction module is suitable for establishing data interaction connection with the mobile terminal, sending the client information to the mobile terminal and receiving feedback data information sent by the mobile terminal;
and the second storage module is in data connection with the mobile terminal and is suitable for receiving and storing the feedback data information and the client information.
According to the technical scheme, the computer terminal is used for obtaining the information of the client through the Internet, then the mobile terminal is used for establishing communication connection with the client through the mobile network, and in the process, the mobile communication network is used for establishing communication connection with the client, so that the communication quality is guaranteed, and the communication distortion phenomenon caused by unsmooth network in the communication process of the user and the client is avoided. Meanwhile, the client information is directly transmitted to the mobile terminal by using the computer terminal, so that the client information can be directly stored on the mobile terminal, the later-stage client data sorting process is reduced, and the client data management is facilitated. The mobile terminal is used for collecting the communication content and feeding the communication content back to the computer terminal, so that further improvement of client data is facilitated, the communication content collected by the mobile terminal is not influenced by the quality of an internet network, the definition accuracy is high, and follow-up of clients in later period is facilitated.
Further, the network telephone call system further includes an information extraction unit for automatic recognition extraction of valid customer information, the information extraction unit including:
the number identification module is suitable for identifying and extracting the client communication number in the client information; and
the name extraction module is suitable for identifying and extracting the client name information in the client information; and/or
The name extraction module is suitable for identifying and extracting the customer name information in the customer information; and/or
The address extraction module is suitable for identifying and extracting client address information in the client information; and/or
And the mailbox extraction module is suitable for identifying and extracting the client mailbox information in the client information.
Because the effective customer information is often contained in a general text introduction or a webpage, the user needs to copy, paste or perform other extraction operations in the prior art, the time consumption is relatively large, the technical scheme can facilitate the user to extract the effective customer information in a short time and store the information, the time for making a network telephone call is greatly saved, and the efficiency is improved.
Further, the customer information includes one or more of the following information: a customer name, a customer communication number, a customer name, a customer address, a customer mailbox, or text, pictures, audio, or video containing the above information.
Through the technical scheme, the user can quickly find the information of the user from a plurality of data for utilization.
Furthermore, a communication data encryption module is arranged in the communication data acquisition module, the communication data encryption module is in data connection with the calling module and is suitable for receiving communication data of the calling module, the communication data file is generated after an encryption algorithm is carried out, and at least one calculation factor of the encryption algorithm is associated with the unique identification code of the mobile terminal.
By the technical scheme, the communication data file established by the mobile terminal has uniqueness, the confidentiality is greatly improved, the leakage of client information is avoided, and the client information management is facilitated.
Further, the data storage end comprises the first data storage module, the second data storage module or a third-party storage device.
Through the technical scheme, the client information is automatically stored after the mobile terminal and the client establish communication connection, and the stored position is located at the mobile terminal or a computer terminal or a third-party storage device, so that the loss of the client information is avoided, a user can conveniently look up or use the client information at the mobile terminal, and the flexible management of the client information is realized.
Furthermore, the mobile terminal is a mobile phone or a tablet computer with a communication function.
Furthermore, the mobile terminal is connected with the computer terminal through a USB (universal serial bus) wire or wireless data.
Through the technical scheme, when a user is beside a computer end, the USB data line can be used for data transmission, and the data transmission is stable and efficient. When the user keeps away from the computer end, the information of the client can be acquired in a wireless mode such as WIFI and a mobile communication network, and the system is convenient and practical.
In order to solve the above technical problem, the technical solution of the present invention further provides a network telephone calling method, including:
connecting a mobile terminal connected with a mobile communication network and a computer terminal connected with the Internet;
the following steps are executed at the mobile terminal:
acquiring client information of a computer terminal;
establishing a customer information data form according to the obtained customer information;
establishing a communication connection with the client based on the client information and the mobile network;
collecting and storing communication content with a client and establishing a communication data file;
storing and feeding back the communication data file to a computer end;
executing the following steps at the computer end:
and sending the client information to the mobile terminal, and receiving and storing the communication data file fed back by the mobile terminal.
Further, the customer information includes one or more of the following information: the name, communication number, name, address and mail box of client, or the words, pictures, audio or video containing the above information; the establishing of the customer information data form according to the obtained customer information comprises the following steps:
and the mobile terminal or the computer terminal identifies and extracts effective customer information in the customer information to generate the data form.
Further, the collecting and storing the communication content with the client and establishing the communication data file comprises: and the mobile terminal encrypts the established communication data file based on the unique identification code of the mobile terminal.
Through the technical scheme, the mobile terminal or the computer terminal automatically identifies effective client information in the client information, the information is used for establishing communication connection with a client, then communication data are further collected in the communication process, the data and the client information are combined and stored together, the mobile terminal and the mobile communication network are used for communication, the problem of poor communication quality of network telephone is avoided, the client information is quickly identified, extracted and stored, and management of the client information is facilitated.
Compared with the prior art, the technical scheme of the invention at least comprises the following beneficial effects:
the mobile communication device in the prior art, such as a mobile phone and the like, is in data connection with a computer, and the mobile phone is used for establishing communication connection with a client through a mobile communication network, so that when the network of a network telephone is not smooth, the communication quality between the user and the client is ensured.
Meanwhile, the data connection between the computer end and the mobile end is utilized, so that a user can acquire and store corresponding client information when establishing data connection with a client, the steps of later-stage client data arrangement and transmission are reduced, convenience and rapidness are realized, client information data are shared to the mobile end, and the management of the client information is also flexible and rapid.
The computer side obtains the customer information through the internet, and the information extraction units of the computer side and the mobile side are utilized, so that the information of the customer can be quickly and accurately identified and extracted, the customer information data can be conveniently managed by the customer, the time for establishing communication connection between the customer and the user can be conveniently shortened, and the working efficiency is improved.
The mobile terminal is used for collecting communication data between the user and the client, the data collection quality is high, and the collected data is directly stored in the mobile terminal, so that the user can conveniently look up the data at any time and any place in the later period; meanwhile, the acquired communication data file is encrypted by the mobile terminal, so that the client information is not easy to lose in the transmission process, and the unique identification code of the mobile terminal is used as an encryption algorithm factor, so that other mobile devices can be prevented from reading the information, and the exclusivity of the user to the client information is ensured.
Drawings
Fig. 1 is a schematic diagram of the difference between the technical solution of the present invention and the prior art;
FIG. 2 is a schematic diagram of a frame structure according to a first embodiment of the present invention;
FIG. 3 is a schematic diagram of a frame structure according to a second embodiment of the present invention;
FIG. 4 is a schematic diagram of a frame structure according to a third embodiment of the present invention;
fig. 5 is a flowchart illustrating a network telephone calling method according to an embodiment of the present invention.
Reference numerals: 100. a mobile terminal; 200. a computer terminal; 300. a data storage terminal; 101. a first information interaction module; 102. a calling module; 103. a form generation module; 104. a communication data acquisition module; 105. a first storage module; 106. a data encryption module; 201. a second information interaction module; 202. a second storage module; 400. an information extraction unit.
Detailed Description
In order to better and clearly show the technical scheme of the invention, the invention is further described with reference to the attached drawings.
In the prior art, a network telephone, also called VOIP telephone, communicates with a client directly through the internet, and the general communication principle can be briefly described as follows: the sound waves are converted into electric signals by piezoelectric ceramics and other similar devices, the analog electric signals are sampled to generate digital signals, then the digital signals are packaged to generate voice data packets and are transmitted through the Internet, and finally, the voice data packets are directly connected with a common telephone of a customer through a router and a voice gateway (electronic equipment enabling the common telephone to communicate through the network). Referring to fig. 1, the communication link can be simplified to a flow schematic shown in a part a of fig. 1. In the above process, the communication quality of the network telephone has a close relationship with the smoothness of the network (internet), and when the network is poor, the communication quality between the user and the client becomes poor, which seriously affects the development of user services. In a common telephone, a communication link does not include the internet, and the communication is performed through a mobile communication network, namely, through a satellite or a base station, so that the communication quality is high. Referring to the flow schematic shown in part b of fig. 1, the overall idea of the technical solution of the present invention is: the computer 200 is used for obtaining the customer information through the internet or a database, then the customer information is transmitted to the mobile terminal 100 for customer calling, and the mobile communication network is used for establishing communication connection with the customer, so that the communication quality between the customer and the user can be ensured as a whole. Meanwhile, based on the above structure, the information of the client can be directly sent to the mobile terminal 100 of the user when the user establishes communication connection with the client, so that the step of subsequently arranging the client data is omitted, and the flexible management of the client information is facilitated.
It should be noted that the mobile terminal 100 in the present invention refers to a mobile phone, a tablet computer, and other devices with a mobile communication function, and the devices have a text, language, or video communication function, and can be conveniently carried by a user, and establish communication and exchange information by using a mobile communication network. The computer end 200 in the technical solution of the present invention refers to a PC or a server connected to the internet, and one computer end 200 may be in data connection with a plurality of mobile ends 100. The data storage 300 includes a storage device installed in the mobile terminal 100 or the computer terminal 200, and also includes a storage facility such as a database of a third party.
Example one
In combination with the above inventive concept of the technical solution of the present invention, a network telephone calling system of the present invention, as shown in fig. 1 and fig. 2, includes a mobile terminal 100 connected to a mobile communication network, a computer terminal 200 connected to the internet, and a data storage terminal 300, where the mobile terminal 100 is in data connection with the computer terminal 200.
Wherein the mobile terminal 100 comprises a mobile terminal,
the information interaction module I101 is suitable for establishing data interaction connection with the computer end 200, receiving client information sent by the computer end 200 and feeding back data information to the computer end 200;
a calling module 102, adapted to receive the client information, and establish a communication connection with the client by using a mobile communication network;
the form generation module 103 is suitable for generating a customer information data form according to the customer information;
the communication data acquisition module 104 is in data connection with the calling module 102 and is suitable for acquiring the communication data of the calling module 102 and establishing a communication data file;
the first storage module 105 is in data connection with the form generation module 103 and the communication data acquisition module 104 and is suitable for receiving and storing the data form and the communication data file;
the computer terminal 200 includes:
the second information interaction module 201 is suitable for establishing data interaction connection with the mobile terminal 100, sending customer information to the mobile terminal 100 and receiving feedback data information sent by the mobile terminal 100;
and a second storage module 202, in data connection with the mobile terminal 100, adapted to receive and store the feedback data information and the client information.
In practical application, the first information interaction module 101 specifically includes a data connection module built in between the mobile terminal 100 and the computer terminal 200, in this embodiment, the mobile terminal 100 is a mobile phone, the computer terminal 200 is a computer, and the first information interaction module 101 is a USB data transmission software module and a USB data cable built in the mobile phone and the computer. Compared with the traditional USB data transmission, the information interaction module I101 in the embodiment comprises an authority verification and automatic connection module. The permission verification module is arranged in a computer and used for identifying the identity of the mobile phone, if the IMEI code of the mobile phone is stored in the identity directory of the computer, the IMEI code of the mobile phone and the identity directory of the computer are communicated through a USB data line, the automatic connection module automatically connects the IMEI code of the mobile phone and the identity directory of the computer, and data interaction between the IMEI code and the identity directory of the computer is facilitated. In a specific embodiment, the first information interaction module 101 is a WIFI communication module, and includes WIFI transceivers on the mobile terminal 100 and the computer terminal 200, respectively.
The calling module 102 is a communication module of the mobile terminal 100, such as a mobile phone, which communicates with a SIM card. The form data generation module is mainly used for storing calling information, is similar to a contact person information recording form in the current mobile phone communication function, and is used for recording names, telephone numbers, addresses and other information of contact persons and finally generating and exporting a communication recording form, wherein the form is in an EXCEL format or a vcf format (name card folder format), and the functions are already appeared in some third-party mobile phone applications at present, such as an address book management function in a mobile phone 360 and the like.
The communication data acquisition module 104 and the storage module i 105 are the same as the communication data acquisition module 104 and the storage module in the prior art, and are used for communication recording, character storage and the like.
The second information interaction module 201 is matched with the first information interaction module 101 in function and structure, and the second storage module 202 comprises a storage device such as a hard disk arranged in the computer end 200.
The data storage terminal 300 comprises the first data storage module 105, the second data storage module 202 or a third-party storage device. According to the technical scheme, the client information is automatically stored after the mobile terminal 100 establishes communication connection with the client, and the stored position is located in the mobile terminal 100 itself or the computer terminal 200 or a third-party storage device, so that the loss of the client information is avoided, a user can conveniently look up or use the client information at the mobile terminal 100, and the flexible management of the client information is realized.
The working process of the first technical scheme embodiment can be summarized as follows:
the user obtains the customer information through the computer end 200, and sends the customer information to the mobile end 100 through the computer end 200 for storage and dialing, the mobile end 100 establishes communication connection with the customer, collects and stores communication data in the communication process, and feeds the communication data back to the computer end 200 after the communication with the customer is completed.
According to the technical scheme, the computer end 200 is used for obtaining the information of the client through the Internet, then the mobile end 100 is used for establishing communication connection with the client through the mobile network, in the process, the mobile communication network is used for establishing communication connection with the client, the communication quality is guaranteed, and the communication distortion phenomenon caused by unsmooth network in the communication process of the user and the client is avoided. Meanwhile, the client information is directly transmitted to the mobile terminal 100 by using the computer terminal 200, so that the client information can be directly stored in the mobile terminal 100, the later-stage client data arrangement process is reduced, and the client data management is facilitated. The mobile terminal 100 is used for collecting the communication content and feeding the communication content back to the computer terminal 200, so that further improvement of client data is facilitated, the communication content collected by the mobile terminal 100 is not affected by the quality of an internet network, the definition accuracy is high, and follow-up of clients in later period is facilitated.
Example two
Since the valid customer information is often included in a general text introduction or a web page, such as a brief introduction, and the valid customer information (e.g., a telephone number) is only included in a certain sentence, the prior art needs the user to copy and paste or perform other extraction operations, which is relatively time-consuming. The method and the system have the advantages that effective customer information can be conveniently extracted by a user in a short time, the information is stored, the time for dialing the network telephone is saved, and the working efficiency is improved. In combination with the inventive idea of the technical solution of the present invention, another network telephone calling system proposed by the present invention is shown in fig. 3, and is different from the first embodiment in that: the network phone call system further includes an information extraction unit 400 for automatic recognition extraction of valid customer information, the information extraction unit 400 including:
the number identification module is suitable for identifying and extracting the client communication number in the client information; and
the name extraction module is suitable for identifying and extracting the client name information in the client information; and/or
The name extraction module is suitable for identifying and extracting the customer name information in the customer information; and/or
The address extraction module is suitable for identifying and extracting client address information in the client information; and/or
And the mailbox extraction module is suitable for identifying and extracting the client mailbox information in the client information.
The number recognition module is implemented by using number recognition software, for example, a number with a beginning of "1" and a digit of 13 is marked and extracted. Similarly, the above identification methods include number identification, image identification, audio or video identification, and the like. Accordingly, the client information of the computer 200 includes one or more of the following information: a customer name, a customer communication number, a customer name, a customer address, a customer mailbox, or text, pictures, audio, or video containing the above information. By the technical scheme, the user can quickly search the information of the user from a plurality of data for utilization.
EXAMPLE III
Based on the general idea of the technical solution of the present invention, different from the first embodiment and the second embodiment, the present invention further provides a network telephone calling system, which is shown in fig. 4 and different from the second embodiment in that: the communication data collection module 104 is provided with a communication data encryption module 106, the communication data encryption module 106 is in data connection with the calling module 102, and is adapted to receive communication data of the calling module 102, generate the communication data file after passing through an encryption algorithm, and at least one calculation factor of the encryption algorithm is associated with a unique identification number (IMEI) specific to the mobile terminal 100. By the technical scheme, the communication data file established by the mobile terminal 100 has uniqueness, the confidentiality is greatly improved, the leakage of client information is avoided, and the client information management is facilitated.
In order to solve the technical problem proposed in the present invention, based on the system structure of the third embodiment, the technical solution of the present invention further provides a network telephone calling method, as shown in fig. 5, for data connection between the mobile terminal 100 connected to the mobile communication network and the computer terminal 200 connected to the internet. Wherein, for the mobile terminal 100, the executed steps include:
s100, acquiring client information of the computer end 200 based on data connection with the computer end 200;
s101, establishing a customer information data form according to the acquired customer information;
s102, establishing communication connection with a client based on the client information and a mobile network;
s103, collecting and storing communication contents with a client and establishing a communication data file;
s104, storing and feeding back the communication data file to the computer 200.
The operation steps of the computer terminal 200 include:
s201, sending the customer information to the mobile terminal 100;
s202, receiving and storing the communication data file fed back by the mobile terminal 100.
In detail, the customer information includes one or more of the following information: a customer name, a customer communication number, a customer name, a customer address, a customer mailbox, or text, pictures, audio, or video containing the above information.
In steps S101 and S201, the method further includes step S300: and identifying and extracting effective customer information in the customer information, such as customer names, contact numbers and the like, and generating the data form.
Steps S103 and S104 further include S103': in the process of acquiring and storing the communication content with the client by the mobile terminal 100, the mobile terminal 100 encrypts the established communication data file based on the unique identification code thereof.
Through the technical scheme, the mobile terminal 100 or the computer terminal 200 automatically identifies effective client information in the client information, establishes communication connection with a client by using the information, further collects communication data in the communication process, combines the data with the client information and stores the data, and communicates by using the mobile terminal 100 and a mobile communication network, so that the problem of poor communication quality of a network telephone is avoided, the client information is quickly identified, extracted and stored, and the management of the client information is facilitated.
The above description is only a preferred embodiment of the present invention, and the protection scope of the present invention is not limited to the above embodiments, and all technical solutions belonging to the idea of the present invention belong to the protection scope of the present invention. It should be noted that modifications and embellishments within the scope of the invention may occur to those skilled in the art without departing from the principle of the invention, and are considered to be within the scope of the invention.
Claims (10)
1. A network telephone calling system is characterized by comprising a mobile terminal (100) connected with a mobile communication network, a computer terminal (200) connected with the Internet and a data storage terminal (300), wherein the mobile terminal (100) is in data connection with the computer terminal (200); wherein,
the mobile terminal (100) comprises a mobile terminal,
the information interaction module I (101) is suitable for establishing data interaction connection with the computer end (200), receiving client information sent by the computer end (200) and feeding back data information to the computer end (200);
a calling module (102) adapted to receive the customer information and establish a communication connection with a customer using a mobile communication network;
the form generation module (103) is suitable for generating a customer information data form according to customer information;
the communication data acquisition module (104) is in data connection with the calling module (102) and is suitable for acquiring communication data of the calling module (102) and establishing a communication data file;
the first storage module (105) is in data connection with the form generation module (103) and the communication data acquisition module (104) and is suitable for receiving and storing the data form and the communication data file;
the computer terminal (200) comprises:
the information interaction module II (201) is suitable for establishing data interaction connection with the mobile terminal (100), sending client information to the mobile terminal (100) and receiving feedback data information sent by the mobile terminal (100);
and the second storage module (202) is in data connection with the mobile terminal (100) and is suitable for receiving and storing the feedback data information and the client information.
2. The system according to claim 1, further comprising an information extraction unit (400) for automatic recognition extraction of valid customer information, said information extraction unit (400) comprising:
the number identification module is suitable for identifying and extracting the client communication number in the client information; and
the name extraction module is suitable for identifying and extracting the client name information in the client information; and/or
The name extraction module is suitable for identifying and extracting the customer name information in the customer information; and/or
The address extraction module is suitable for identifying and extracting client address information in the client information; and/or
And the mailbox extraction module is suitable for identifying and extracting the client mailbox information in the client information.
3. The system of claim 2, wherein the customer information comprises one or more of the following: a customer name, a customer communication number, a customer name, a customer address, a customer mailbox, or text, pictures, audio, or video containing the above information.
4. The system according to claim 1, wherein the communication data acquisition module (104) is provided with a communication data encryption module (106), the communication data encryption module (106) is in data connection with the call module (102) and is adapted to receive the communication data of the call module (102) and generate the communication data file after an encryption algorithm, and at least one calculation factor of the encryption algorithm is associated with a unique identification code unique to the mobile terminal (100).
5. The system of claim 1, wherein the data storage end (300) comprises the first data storage module (105), the second data storage module (202), or a third-party storage device.
6. The system according to claim 1, wherein the mobile terminal (100) is a mobile phone or a tablet computer with communication function.
7. The system according to claim 6, wherein the mobile terminal (100) and the computer terminal (200) are connected by USB connection or wireless data connection.
8. A network telephone calling method, comprising:
connecting a mobile terminal (100) connected with a mobile communication network and a computer terminal (200) connected with the Internet in a data mode;
-executing the following steps at the mobile terminal (100):
acquiring client information of a computer terminal (200);
establishing a customer information data form according to the obtained customer information;
establishing a communication connection with the client based on the client information and the mobile network;
collecting and storing communication content with a client and establishing a communication data file;
storing and feeding back the communication data file to a computer end (200);
executing the following steps at the computer end (200):
and sending the client information to the mobile terminal (100), and receiving and storing the communication data file fed back by the mobile terminal (100).
9. The method of claim 8, wherein the customer information comprises one or more of the following: the name, communication number, name, address and mail box of client, or the words, pictures, audio or video containing the above information;
the establishing of the customer information data form according to the obtained customer information comprises the following steps:
and identifying and extracting effective customer information in the customer information to generate the data form.
10. The method of claim 8, wherein collecting and storing communication content with a client and creating a communication data file comprises: the mobile terminal (100) encrypts the established communication data file based on its own unique identification code.
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