CN107230297B - Automatic transaction system and automatic counting method - Google Patents

Automatic transaction system and automatic counting method Download PDF

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Publication number
CN107230297B
CN107230297B CN201610167564.3A CN201610167564A CN107230297B CN 107230297 B CN107230297 B CN 107230297B CN 201610167564 A CN201610167564 A CN 201610167564A CN 107230297 B CN107230297 B CN 107230297B
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China
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self
service
automatic counting
service device
automatic
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CN107230297A (en
Inventor
土谷正树
田中高一
松尾崇司
郭丽莉
王冠超
张继红
张冀圣
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Hitachi Financial Systems Co., Ltd
Hitachi Financial Equipment System Shen Zhen Co Ltd
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Hitachi Financial Equipment System Shen Zhen Co Ltd
Hitachi Omron Terminal Solutions Corp
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/202Depositing operations within ATMs
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/203Dispensing operations within ATMs
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F19/00Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20Automatic teller machines [ATMs]
    • G07F19/211Software architecture within ATMs or in relation to the ATM network

Abstract

The invention provides an automatic transaction system and an automatic checking method. The control device sets at least one automatic counting starting time, utilizes the inherent information of each self-service device, generates the automatic counting starting time of each self-service device according to the set at least one automatic counting starting time, and notifies each self-service device of the respective automatic counting starting time. Each self-service device receives the self automatic counting starting time from the control device and starts to execute the automatic counting processing at the self automatic counting starting time. The inherent information of the self-service device includes at least one of state information of the self-service device, balance information of the self-service device, identification information of the self-service device, and store information of the self-service device. Therefore, the complicated operation performed when the staff manually appoints the automatic counting starting time of the plurality of self-service devices is avoided, and the time that the user cannot use due to the fact that the plurality of self-service devices perform automatic counting processing at the same time can be shortened as much as possible.

Description

Automatic transaction system and automatic counting method
Technical Field
The invention relates to an automatic transaction system and an automatic counting method, in particular to an automatic transaction system with a plurality of self-service devices and an automatic counting method in the automatic transaction system.
Background
In financial institutions such as banks, self-service equipment such as automated transaction devices is used in large quantities in order to reduce the burden on staff such as management staff and to automate business such as deposit processing and withdrawal processing for users to improve services for users. In addition, various self-service devices are widely used, which allow users to perform predetermined services (for example, services such as power payment) by themselves. Typically, automated transaction systems are provided with a plurality of self-service devices for use by a user.
In order for these self-service devices to operate automatically, a certain amount of currency needs to be received in the recycling bin of the self-service device for use. When the money stored in the self-service device is insufficient, the self-service device is replenished by adding money from the outside. The self-service equipment is provided with a circulating money box and a recycling money box. The self-service device removes currency which is not suitable for recycling from currency which can be used in the transaction and stores the currency in a recycling currency box during the transaction. In addition, the self-service device also stores the generated money which is not suitable for recycling in the recycling money box in the process of executing the automatic counting processing to count the balance of the money stored by the self-service device.
In order to avoid errors in the processing of the self-service device, after the self-service device runs for a proper period, the balance of the currency stored in the self-service device needs to be compared with background balance data recorded by an upper layer for checking. Wherein the self-service device performs the automatic billing process based on the indication from the remote is also referred to as remote automatic billing. In the remote automatic account checking, the self-service equipment executes automatic counting processing based on an instruction from a remote place, calculates and records the balance of the self-service equipment according to the result of the automatic counting processing, and compares the recorded balance with background balance data recorded in an upper layer. Wherein the self-service device is unable to conduct currency-related transactions in the course of performing the automatic counting process.
In the prior art, when remote automatic account checking is performed on each self-service device in an automatic transaction system having a plurality of self-service devices, an automatic accounting start time is generally arbitrarily specified for each self-service device, and each self-service device is caused to perform automatic account checking.
However, the above-described prior art has the following technical problems. In stores such as banks or malls where self-service devices are installed, a plurality of self-service devices are often installed in the same store so that the self-service devices can be better used by users. However, if a plurality of self-service devices installed in the same store perform automatic checking processing in automatic audit at the same time, the user may not be able to utilize all the self-service devices in the store (at least, money-related transactions), which may cause great inconvenience to the user. In order to avoid this, it is conceivable to assign different automatic counting start times to the self-service apparatuses in the same store, but at this time, the staff on the upper floor has to manually specify the automatic counting start times to the self-service apparatuses, respectively. Since the number of self-service devices is large in reality, the above operation is very complicated.
Disclosure of Invention
In order to solve at least one of the above technical problems in the prior art, the present invention adopts the following technical solutions.
The invention provides an automatic transaction system, which comprises a plurality of self-service devices for users to perform self-service operation and a control device capable of controlling each self-service device, and is characterized in that each self-service device is respectively provided with: a circulating money box for storing money for transaction; an operation money box capable of transferring money between the circulation money box and the operation money box so as to execute automatic counting processing; a transport passage for transporting currency within the self-service device; the identification part is used for identifying the money transmitted in the self-service equipment; and a collected money box for storing the collected money which is identified by the identification part as being unsuitable for recycling; the control device sets at least one automatic counting starting time, the automatic counting starting time of each self-service device is generated according to the set at least one automatic counting starting time by utilizing the inherent information of each self-service device, each self-service device is informed of the respective automatic counting starting time, each self-service device receives the respective automatic counting starting time from the control device and starts to execute automatic counting processing at the respective automatic counting starting time, and the inherent information of the self-service device comprises at least one of the state information of the self-service device, the balance information of the self-service device, the identification information of the self-service device and the store information of the self-service device.
The invention also provides an automatic checking method of the automatic transaction system, the automatic transaction system comprises a plurality of self-service devices for users to carry out self-service operation and a control device capable of controlling each self-service device, the automatic checking method is characterized in that each self-service device is respectively provided with: a circulating money box for storing money for transaction; an operation money box capable of transferring money between the circulation money box and the operation money box so as to execute automatic counting processing; a transport passage for transporting currency within the self-service device; the identification part is used for identifying the money transmitted in the self-service equipment; and a collected money box for storing the collected money which is identified by the identification part as being unsuitable for recycling; the automatic counting method comprises the following steps: the control device sets at least one automatic counting starting moment; the control device generates the automatic counting starting time of each self-service device according to at least one set automatic counting starting time by using the inherent information of each self-service device, and notifies each self-service device of the respective automatic counting starting time; each self-service device receives the self automatic counting starting time from the control device and starts to execute the automatic counting processing at the self automatic counting starting time; the inherent information of the self-service equipment comprises at least one of state information of the self-service equipment, balance information of the self-service equipment, identification information of the self-service equipment and shop information of the self-service equipment.
According to the automatic transaction system and the automatic counting method, the automatic counting starting time of the self-service devices can be automatically set according to the inherent information of the self-service devices, so that the complicated operation performed when the automatic counting starting time of the self-service devices is manually specified by a worker is avoided. In addition, by appropriately setting the respective automatic counting start times for a plurality of self-service devices installed in the same store based on the unique information of the self-service devices, it is possible to reduce the time during which the plurality of self-service devices cannot be used by the user because of the simultaneous automatic counting process.
In the automatic transaction system or the automatic checking method according to the present invention, the control device may set a minimum number of self-service devices, which are required to be kept in an operating state, among the plurality of self-service devices located in the same store, that is, a minimum number of workstations, based on the unique information of the self-service devices.
In the automatic transaction system or the automatic counting method according to the present invention, the control device may generate the automatic counting start time of a certain self-service device located in a certain shop by using a result of the automatic counting process performed by another self-service device located in the certain shop as unique information.
In the automatic transaction system or the automatic counting method according to the present invention, the control device may calculate the predicted time required for automatic counting of each self-service device by using the balance information of each self-service device as the inherent information for a plurality of self-service devices located in the same store, and generate the automatic counting start time of each self-service device according to the set at least one automatic counting start time and the predicted time required for automatic counting of each self-service device.
In the automatic transaction system or the automatic counting method according to the present invention, the control device may generate an automatic counting execution sequence in an order of a small balance of the self-service devices to a plurality of self-service devices in the same store, and generate a corrected automatic counting start time of each self-service device as the automatic counting start time of each self-service device according to at least one set automatic counting start time, the automatic counting execution sequence, and a predicted time required for automatic counting of each self-service device.
In the automatic transaction system or the automatic counting method according to the present invention, the control device may generate the automatic counting start time of each self-service device from at least one set automatic counting start time and the identification information of each self-service device by using the identification information of each self-service device as unique information for a plurality of self-service devices located in the same store.
In the automatic transaction system or the automatic counting method according to the present invention, the control device may generate an automatic counting execution sequence for a plurality of self-service devices in the same store by using the identification information and the random number of each self-service device, and generate a corrected automatic counting start time of each self-service device as the automatic counting start time of each self-service device according to at least one set automatic counting start time, the automatic counting execution sequence, and a predetermined fixed delay time.
The automatic transaction system according to the present invention may further include: and a display device for displaying at least store information, identification information and status information of the plurality of self-service devices for executing automatic counting processing.
In the automatic transaction system or the automatic counting method of the present invention, the control device may also group a plurality of self-service devices located in the same store in such a manner that the number of groups is equal to the minimum number of workstations, and reserve one self-service device in each group and instruct other self-service devices to start executing the automatic counting process at the same time.
Drawings
Fig. 1 is a conceptual diagram of an automated transaction system according to the present invention.
Fig. 2 is an external view of a self-service device provided in the automatic transaction system according to the present invention.
Fig. 3 is a schematic diagram of the internal structure of a self-service device provided in the automatic transaction system according to the present invention.
Fig. 4 is a flowchart of a deposit transaction process of a self-service device provided in the automatic transaction system according to the present invention.
Fig. 5 is a flowchart of a withdrawal transaction process of a self-service device provided in the automated transaction system according to the present invention.
Fig. 6 is a flow chart of an automatic inventory process of a self-service device provided in the automated transaction system according to the present invention.
Fig. 7 is a flowchart of an automatic inventory method performed by the automatic transaction system according to the first embodiment of the present invention.
Fig. 8 is a flowchart of an automatic inventory method performed by an automated transaction system according to a second embodiment of the present invention.
Fig. 9 is a flowchart of an automatic inventory method performed by an automatic transaction system according to a third embodiment of the present invention.
Fig. 10 is a flowchart of an automatic inventory method performed by an automatic transaction system according to a fourth embodiment of the present invention.
Fig. 11 illustrates an example of a display screen according to a fifth embodiment of the present invention.
Description of reference numerals:
1 (1-4) self-service equipment; 2 an operation panel; 3 operating a key; 4 password input part; 5 a pipe operator operating panel; 6, passing in and out of the bayonet; 7 a deposit and withdrawal port; 8, a strip outlet; 9 a paper money processing mechanism; 10 a control unit; 11 a storage section; 12 a receiving part; 13 a transmission unit; 14, opening and closing a baffle; 15 a discrimination section; 16 temporary storage (temporary storage); 17(17-1 to 17-3) a circulating money box; 18 recycling the money box; 19 replenishment/recovery of the banknote cassette; 20, a spare money recovery box; 21 a transmission channel; 22 operating the detection part; 23 remaining margin detecting part; 24 a securing mechanism; 25 upper part of the paper money recycling box; 100 a control device; 101 a network; 1000 automated trading system.
Detailed Description
The present invention will be described in more detail below with reference to the accompanying drawings and embodiments. In the drawings, the same or corresponding portions are denoted by the same reference numerals, and redundant description is omitted.
(first embodiment)
First, an automatic transaction system including a self-service device according to the present invention will be described with reference to the accompanying drawings. Fig. 1 is a conceptual diagram including an automated transaction system to which the present invention relates. As shown in fig. 1, the automated transaction system 1000 includes a control device 100, a network 101, and self-service devices 1-1, 1-2, 1-3, 1-4. The control device 100 can be realized by an upper system such as an ATMP system (banking integrated business front end system), for example. The network 101 is a wired communication network, a wireless communication network, or other various communication networks, and can transmit data. The self-service devices 1-1, 1-2, 1-3, 1-4 are able to communicate with the control apparatus 100 via a network 101. Although 4 self-service devices 1-1, 1-2, 1-3 and 1-4 are shown, the number of the self-service devices is not limited, and the self-service devices can be arbitrarily set according to needs. The self-service devices may be of the same or similar construction and will be described below collectively as self-service device 1.
The self-service device provided in the automatic transaction system according to the present invention will be described in detail with reference to the accompanying drawings. Fig. 2 is an external view of a self-service device provided in the automatic transaction system according to the present invention. In fig. 2, the arrangement positions and shapes of the respective components are merely illustrative, and are not limitative of the present invention, and various appropriate arrangement positions and shapes may be adopted in practice according to circumstances. As shown in fig. 2, the self-service device 1 is, for example, an ATM (automatic teller machine ) used for transactions such as withdrawal in banks and the like. Further, the self-service device 1 is not limited to an ATM, and may be an automated transaction apparatus such as a CRS (cash dispenser), a TCR (cash recycling machine), a VTM (virtual teller machine), or other various self-service devices for a user to perform a predetermined service (for example, a service such as a charge). The self-service device 1 includes a display unit such as an operation panel (for example, a touch panel) 2, an operation key 3, and a password input unit 4, and is operated by a user to execute a transaction. The self-service device 1 is provided with an entry/exit gate 6, a deposit/withdrawal gate 7, a receipt outlet 8, and the like on a front surface, for example. The deposit/withdrawal port 7 is divided into, for example, a bill input port and a bill return port. The self-service device 1 houses therein the banknote handling mechanism 9, a control unit 10, and a receiving unit 12 and a transmitting unit 13 which communicate with a remote control device 100 via a network 101. The control unit 10 is constituted by, for example, a general-purpose computer or an application-specific integrated circuit, and controls the overall operation of the self-service device 1. The receiving unit 12 and the transmitting unit 13 may be implemented by wired or wireless communication modules, for example. Further, the self-service device 1 is provided with a display unit such as a machine operator operation panel 5 (e.g., a touch panel) on the rear surface thereof, for example, to be operated by a machine operator. In addition, the self-service device 1 further includes a storage unit 11. The storage unit 11 may be constituted by various memories such as a RAM, a hard disk memory, and a flash memory. The control unit 10 may write data into the storage unit 11 or read data from the storage unit 11.
Fig. 3 is a schematic diagram of the internal structure of a self-service device provided in the automatic transaction system according to the present invention. In fig. 3, the arrangement positions and shapes of the respective components are merely illustrative, and are not limitative of the present invention, and various appropriate arrangement positions and shapes may be adopted in practice according to circumstances. As shown in fig. 3, the self-service device 1 has an access port 7 (refer to fig. 2). An openable shutter 14 is provided at the deposit/withdrawal port 7. Money (for example, banknotes) is put in from the deposit and withdrawal port 7 in the case of deposit, and money is taken out from the deposit and withdrawal port 7 in the case of withdrawal. The banknote handling mechanism 9 in the self-service device 1 is provided with an authentication unit 15 for authenticating the authenticity of a banknote and authenticating the denomination of the banknote, a temporary storage (stackers) 16, circulating banknote cassettes 17-1 to 17-3 (sometimes collectively referred to as the circulating banknote cassette 17), a collected banknote cassette 18, and a replenishing/collected banknote cassette 19. In addition, inside the self-service device 1, a transport passage 21 for transporting money is also provided. In some cases, a spare banknote collection box 20 and/or an upper banknote collection box 25 may be further provided in the self-service device 1. The structures of the banknote processing mechanism 9 and the like in the self-service equipment 1 can be arranged in a safe cabinet, so that the security of the self-service equipment 1 can be improved. The upper banknote collection box 25 may be provided outside the safe or inside the safe, but is not limited in the present invention.
The circulating banknote cassette 17 stores banknotes by denomination. The denomination may refer to different amounts such as 100 yuan or 50 yuan, different currencies such as rmb or U.S. dollars, different currencies, and different amounts of different currencies and different currencies. The money stored in the circulation cassette 17 is used for depositing and dispensing, for example, and can be counted by an automatic counting process. The collected money box 18 stores the collected money that is discriminated by the discrimination unit 15 as being unsuitable for recycling, and includes, for example, the collected money that is discriminated by the discrimination unit 15 as being unsuitable for recycling when the money is deposited and withdrawn in the recycled money box 17, and the collected money that is discriminated by the discrimination unit 15 as being unsuitable for recycling when the automatic counting process is performed. The replenishment/collection cassette 19 may be used as an operation cassette, and for example, in the automatic counting process, the money in the circulating cassette 17 is discriminated by the discrimination section 15 and conveyed to the empty replenishment/collection cassette 19 to be counted.
Further, inside the self-service device 1, an operation detection unit 22 and a remaining amount empty detection unit 23 are provided for each cassette. In fig. 3, the operation detection unit 22 and the empty remaining amount detection unit 23 are shown only in the replenishment/collection banknote cassette 19, but the operation detection unit 22 and the empty remaining amount detection unit 23 may be provided in each of the circulation banknote cassette 17 and the collection banknote cassette 18, respectively, and at least one of the operation detection unit 22 and the empty remaining amount detection unit 23 may be provided in any banknote cassette as necessary. The operation detection unit 22 detects whether or not a person (e.g., a clerk or escort) operates the cassette. The remaining amount empty detecting section 23 is used to detect that the remaining amount in the banknote cassette is empty or close to empty. Further, a fixing mechanism 24 capable of arbitrarily fixing or releasing the fixing of each cassette may be provided. In fig. 3, only the replenishment/collection cassette 19 is shown as the fixing mechanism 24, but the circulating cassettes 17 and the collection cassette 18 may be similarly provided with the fixing mechanism 24. For example, when a machine operator performs a cassette collection operation, the fixing mechanism 24 fixes cassettes that should not be collected, not cassettes that should be collected. This can prevent a stacker crane from erroneously collecting bills that should not be collected.
The self-service device 1 may, for example, conduct deposit and withdrawal transactions. Fig. 4 is a flowchart of a deposit transaction process of a self-service device provided in the automatic transaction system according to the present invention. The deposit transaction process can be roughly divided into two parts of deposit counting and deposit accommodation. At the time of deposit transaction, money is put into the deposit/withdrawal port 7, subjected to authentication processing by the authentication section 15, and then stored in the temporary storage 16. At this time, the rejected materials such as the money or other paper unsuitable for recycling are returned to the deposit and withdrawal port 7, including the money which cannot be identified or which does not conform to the bank regulations, such as the damaged unfit equipment, the dirty money, the painted money, and the like. The returned reject is taken out by the end user, and then the shutter 14 at the deposit and withdrawal port 7 is closed, and the result of the authentication of the money stored in the temporary storage 16 is displayed on the operation panel 2. The end user confirms the money put in and the displayed authentication result, and inputs the confirmation result through the operation panel 2 or the operation keys 3 in the case where there is no problem and the deposit is confirmed. Then, the self-service device 1 communicates with the upper system, and the deposit transaction is established. The previous process is called deposit counting (S11). After the deposit transaction is established, the money in the temporary storage 16 is again authenticated by the authentication unit 15 (S12). If the result of the discrimination is suitable for recycling, the money is stored in the recycling cassette 17 (S13). The collected money is stored as money that is not suitable for recycling as a result of the discrimination (S14). The above-described process of storing the deposit money (S12 to S14) is referred to as deposit storage.
Fig. 5 is a flowchart of a withdrawal transaction process of a self-service device provided in the automated transaction system according to the present invention. In the process of the withdrawal transaction, the terminal user inputs the withdrawal content through the operation panel 2, the operation keys 3 and the password input part 4, and under the condition that no problem exists and the withdrawal is confirmed, the self-service device 1 communicates with an upper-layer system, and the withdrawal transaction is established. Thereafter, the money is discriminated by the discriminating portion 15 from the circulating cassette 17 and transported to the deposit and withdrawal port 7 (S21). When the authentication result of the authentication unit 15 is suitable for the user to take out the money, the openable/closable shutter 14 is opened to take out the money by the end user (S22). In the conveyance, the money or the like identified as unsuitable for the user to take out may be stored as the collected money (S23).
In addition, the money transferred or stored in the self-service apparatus 1 as described above may be divided into out-of-bank-account money (out-of-machine money) and in-bank-account money (in-machine money). For example, in the deposit transaction, the money stored in the transfer or temporary storage 16 during the deposit counting process (i.e., before the confirmation by the end user) is the out-of-bank-account money, and the money transferred or stored during the deposit storage process (i.e., after the confirmation by the end user) is the in-bank-account money. In the withdrawal transaction, the money that is collected by the self-service device 1 without being taken by the user after the successful withdrawal is out of the bank account. In the present description, the balance of the self-service device 1 refers generally to the balance of currency within a bank account.
After the self-service device 1 has been in operation for a suitable period, a check-out is required to avoid errors in the process. Such billing is performed, for example, at an arbitrary frequency of once a week or once a month. The reconciliation processing refers to processing of comparing a total value (background balance data) of the balance in the bank account recorded based on the upper system with a total value of the balance of the money in the bank account calculated and recorded by the self-service device 1, and is also called clearing reconciliation or clearing and charging reconciliation. The self-service device 1 can execute automatic account checking processing based on the remote instruction, and the automatic account checking processing is called as remote automatic account checking. At the time of remote automatic checkout, the self-service device 1 can perform an automatic checkup process (referred to as remote automatic checkup) based on a remote instruction, for example, an instruction from the control apparatus 100, and calculate and record the balance thereof by the remote automatic checkup.
The automatic counting process of the self-service device provided in the automatic transaction system according to the present invention will be described in detail with reference to the accompanying drawings. Fig. 6 is a flow chart of an automatic inventory process of a self-service device provided in the automated transaction system according to the present invention. As shown in fig. 6, the money stored in the circulating cassette 17 in the undetermined state is transported to the replenishing/collecting cassette 19 as the operated cassette via the differentiating section 15 (S31). When the money is determined as a result of the discrimination by the discrimination unit 15 and the money is suitable for recycling, the amount of money is counted and the money is transported to the replenishment/collection cassette 19 (S32). If the result of the authentication by the authentication unit 15 is negative, the money is stored as the collected money (S33). After step S32, the money in the replenishing/collecting cassette 19 is transported to the circulating cassette 17 via the discriminating portion 15 again (S34). If the money is determined as a result of the discrimination by the discrimination unit 15 and the money is suitable for recycling, the money is stored in the recycling cassette 17 (S35). If the result of the authentication by the authentication unit 15 is negative, the money is also stored as the collected money (S33). In the automatic counting, the discrimination is performed by reducing the discrimination level of the discrimination unit 15 (expanding the acceptable allowable range in the discrimination), and the money is transported between the circulating banknote cassette 17 and the replenishing/collecting banknote cassette 19, and the counting is performed for each circulating banknote cassette 17 in order, whereby the balance of the money in each circulating banknote cassette 17 is confirmed, and the automatic counting process is terminated. In the above step S34, the money stored in the replenishing/collecting cassette 19 may be returned to the original circulating cassette 17 or may be conveyed to another circulating cassette 17 to adjust the balance of each circulating cassette 17.
The self-service apparatus 1 cannot perform money-related transactions such as deposit transactions and withdrawal transactions during the automatic counting process. If a plurality of self-service devices 1 arranged in the same store perform automatic checking processing in automatic account checking at the same time, a user cannot utilize all the self-service devices 1 in the store, and great inconvenience is brought to the user. In order to avoid this, it is conceivable to assign different automatic counting start times to the self-service devices 1 in the same store, but at this time, the staff on the upper floor has to manually specify the automatic counting start times to the self-service devices 1, respectively. Since the number of self-service devices 1 is actually very large, the above operation is very complicated.
In contrast, the automated transaction system 1000 according to the present embodiment sets the automatic count start time using the unique information of each auxiliary device 1 when executing automatic count, so as to shorten the time that the user cannot use as much as possible. Fig. 7 is a flowchart of an automatic inventory method performed by the automatic transaction system according to the first embodiment of the present invention. Fig. 7 shows the control device 100 and two self-service devices 1-1 and 1-2, but the number of self-service devices is not limited to this, and may be two or more.
As shown in fig. 7, the control device 100 sets at least one automatic count start time. The control apparatus 100 may set the automatic count start time based on an instruction of the upper system or based on an operation input of a worker (e.g., a tube engineer, an operator).
Next, the control device 100 generates the automatic counting start time of each self-service device from at least one set automatic counting start time by using the unique information of each self-service device. Here, the unique information of the self-service device may be at least one of state information of the self-service device, balance information of the self-service device, identification information of the self-service device, shop information of the self-service device, and the like.
Next, the control device 100 notifies the respective self-service apparatuses of the respective automatic counting start times. Here, the control device 100 notifies the self-service device 1-1 of the automatic counting start time of the self-service device 1-1, and notifies the self-service device 1-2 of the automatic counting start time of the self-service device 1-2.
Then, the self-service device 1-1 receives its own automatic counting start time from the control apparatus 100, and starts the automatic counting process at the automatic counting start time.
The self-service device 1-2 receives its own automatic counting start time from the control device 100, and starts the automatic counting process at the automatic counting start time.
According to the automatic transaction system 1000 of the embodiment, the automatic counting start time of the plurality of self-service devices can be automatically set according to the inherent information of the plurality of self-service devices, so that complicated operations performed when the staff manually specifies the automatic counting start time of the plurality of self-service devices are avoided. In addition, by appropriately setting the respective automatic counting start times for a plurality of self-service devices installed in the same store based on the unique information of the self-service devices, it is possible to reduce the time during which the plurality of self-service devices cannot be used by the user because of the simultaneous automatic counting process.
In the present embodiment, the control device 100 may set the minimum number of workstations, which is the minimum number of self-service devices that need to be kept in the operating state among a plurality of self-service devices (for example, the self-service devices 1-1 and 1-2) located in the same store, based on the unique information of the self-service devices. The operation-holding state refers to, for example, a state in which a transaction related to money is held in a tradable state, and the minimum number of stations may be set to 1 or more and to the total number of self-service devices located in each store according to the actual situation of the store. This makes it possible to ensure that there are self-service devices in operation in each store more reliably, and to ensure the minimum number of self-service devices in operation in each store appropriately according to the actual situation of each store, thereby further improving the convenience of the user.
In the present embodiment, the control device 100 may acquire and confirm the status information of each self-service device at least one set automatic counting start time. The status of the self-service device includes, for example, "stop (self-service device is inoperable)" and "automatic counting is not implemented (self-service device is operable and automatic counting processing has not been performed)". Here, the self-service device being inoperable means that at least money-related transactions such as deposit transactions, withdrawal transactions, and the like cannot be performed, and other transactions such as transfer, password modification, and the like can also be performed normally. Thus, the automatic counting start time of other self-service devices can be generated more reasonably according to the state of each self-service device at the set at least one automatic counting start time.
In the present embodiment, the control device 100 may set a device that does not perform money transfer during the automatic counting process for the self-service device that specifies the remaining amount stored at the automatic counting start time. In addition, the method can also be set for a single money box, and when the balance of a certain money box of certain self-service equipment is in a determined state, the money box with the determined balance does not execute automatic counting processing when the self-service equipment performs automatic counting processing. Therefore, the time of automatic counting processing can be shortened, faults of paper money clamping and the like caused by currency transmission in the automatic counting processing can be reduced, and the time that a user cannot utilize the self-service equipment is further shortened.
(second embodiment)
In the present embodiment, in addition to the first embodiment, the control device 100 uses the state information of other self-service devices as the unique information of a certain self-service device. The same or similar contents as those of the first embodiment will not be described in this embodiment.
Fig. 8 is a flowchart of an automatic inventory method performed by an automated transaction system according to a second embodiment of the present invention. Fig. 8 shows a control device 100 and a plurality of self-service apparatuses 1-1, … … located in the same store. The number of co-located self-service devices may be any number greater than two, where self-service devices other than self-service device 1-1 are all represented by self-service device 1-N.
As shown in fig. 8, the control device 100 sets at least one automatic counting start time for a plurality of self-service devices in a store. The control device 100 also sets the minimum number of workstations, which is the minimum number of self-service devices that need to be kept in the operating state, for the store. The control device 100 may set the automatic count start time and the minimum number of stations based on an instruction of the upper system or based on an operation input of the worker.
Next, the control device 100 randomly generates an automatic counting execution order for each self-service device in the store. For example, in the randomly generated automatic inventory execution order, the self-service device 1-1 in the store first starts executing the automatic inventory process.
Next, the control device 100 confirms the status information of each self-service device in the store at the set automatic check-up start time. At this time, the states of the self-service device include at least "stop (self-service device is inoperable)" and "automatic counting is not performed (self-service device is operable and automatic counting processing has not been performed)". For simplicity of explanation, the state of the self-service device at this time is either "stop" or "automatic counting is not performed".
Next, the control device 100 determines whether or not the number of "automatic check-up non-implemented" self-service devices in the store is larger than the set minimum number of workstations. And if the judgment result is negative, ending the automatic checking flow of the shop.
When the control device 100 determines that the number of "automatic counting-free" self-service devices in the store is greater than the minimum number of workstations, the control device instructs the self-service devices to execute the automatic counting process in the automatic counting execution order.
Then, the self-service device 1-1 receives the automatic counting execution instruction from the control apparatus 100, executes the automatic counting process, and reports the execution result as the status information of the self-service device 1-1 at this time after the automatic counting process thereof is ended. The results at least include "automatic counting ends normally (automatic counting execution succeeds and can work)", "automatic counting fails (automatic counting execution fails and can work)", and "stop (self-service equipment cannot work)".
Next, the control device 100 confirms the status information of each self-service device in the store at this time, and determines whether or not the number of self-service devices in the store that have "no automatic counting performed" and whose automatic counting result is "normal end of automatic counting" or "failure of automatic counting" is greater than the set minimum number of workstations. And if the judgment result is negative, ending the automatic checking flow of the shop.
When the control device 100 determines that the number of self-service devices in the store that have not been automatically checked is greater than the minimum number of workstations, it determines whether the number of self-service devices in the store that have not been automatically checked is greater than zero. And if the judgment result is negative, ending the automatic checking flow of the shop.
When the control device 100 determines that the number of self-service devices "which have not been subjected to automatic counting" in the store is greater than zero, the control device continues to instruct the next self-service device (represented by the self-service devices 1 to N) to execute the automatic counting process in the automatic counting execution order.
Then, the self-service devices 1-N receive the automatic counting execution instruction from the control device 100, execute the automatic counting process, and report the execution result as the status information of the self-service devices 1-N at this time after the automatic counting process is finished. The control device 100 confirms the status information of each self-service device in the store at this time, continues to instruct the next self-service device to execute the automatic counting process according to the automatic counting execution sequence, and executes the process in a loop until the number of self-service devices which are judged to be "not subjected to automatic counting" in the store and the automatic counting result of which is "normal end of automatic counting" or "failure of automatic counting" is less than or equal to the minimum number of workstations or the number of self-service devices which are judged to be "not subjected to automatic counting" is zero, and ends the automatic counting flow of the store.
In the present embodiment, the control device 100 generates the automatic counting start time of a certain self-service device 1-N located in a certain store, using the result of the automatic counting process performed by another self-service device 1-1 located in the certain store as unique information. As a result of the other self-service device 1-1 performing the automatic counting process, the time at which the automatic counting process of the self-service device 1-1 ends, whether the automatic counting process normally ends, whether the self-service device 1-1 stops, etc. may be included as described above. Therefore, for a plurality of self-service equipment in the same store, only the automatic counting starting time of one self-service equipment needs to be set, and then other self-service equipment in the store is indicated to execute the automatic counting according to the result of the automatic counting executed by the self-service equipment, so that the complex operation of workers is avoided, and the convenience of the user for utilizing the self-service equipment in the store is ensured.
In the present embodiment, the control device 100 randomly generates the automatic counting execution order for each self-service device in the same store, but the present invention is not limited thereto, and the automatic counting execution order may be generated in a fixed order. However, by randomly generating the automatic inventorying execution order, for example, in the case of executing the automatic inventorying process for the purpose of inspection, it is possible to avoid a case where the fixed automatic inventorying execution order is maliciously utilized to evade inspection.
(third embodiment)
In the present embodiment, in addition to the first embodiment, the control device 100 uses the balance information of the self-service device as the unique information of the self-service device. The same or similar contents as those of the first embodiment will not be described in this embodiment.
Fig. 9 is a flowchart of an automatic inventory method performed by an automatic transaction system according to a third embodiment of the present invention. Fig. 9 shows a control device 100 and a plurality of self-service apparatuses 1 to N located in the same store. The number of co-located self-service devices may be any number greater than two, all represented by self-service devices 1-N.
As shown in fig. 9, the control device 100 sets at least one automatic counting start time for a plurality of self-service devices in a store. The control device 100 also sets the minimum number of workstations, which is the minimum number of self-service devices that need to be kept in the operating state, for the store. The control device 100 may set the automatic count start time and the minimum number of stations based on an instruction of the upper system or based on an operation input of the worker.
Next, the control device 100 confirms the status information and the balance information of each self-service device in the store at the set automatic counting start time. At this time, the states of the self-service device include at least "stop (self-service device is inoperable)" and "automatic counting is not performed (self-service device is operable and automatic counting processing has not been performed)". For simplicity of explanation, the state of the self-service device at this time is either "stop" or "automatic counting is not performed". Here, the balance information is information indicating a balance that the self-service device needs to count in executing the automatic counting process, and is, for example, the number of banknotes stored in a circulating cassette of the self-service device. The balance information confirmed at this time does not necessarily need to indicate an accurate balance, and for example, a rough balance may be estimated from the count result of the previous automatic count process and the transaction history thereafter.
Next, the control device 100 creates an automatic counting execution order for each self-service device in the store in the order of the smaller balance to the larger balance.
Next, the control device 100 calculates the predicted time required for automatic counting for each self-service device in the store. For example, for each self-service device, the product of the balance of the self-service device and a preset processing coefficient is used as the time required for predicting automatic counting. When the balance information of the self-service device indicates the number of banknotes stored in the recycling bin, the processing coefficient may be set in advance according to a time taken for the self-service device to execute the automatic counting process in the past divided by the number of banknotes counted in the automatic counting process. In addition, the processing system can also be set according to each self-service device or each model of the self-service device.
Next, the control device 100 determines whether or not the number of "automatic check-up non-implemented" self-service devices in the store is larger than the set minimum number of workstations. And if the judgment result is negative, ending the automatic checking flow of the shop.
When the control device 100 determines that the number of "non-automatic-counting" self-service devices in the store is greater than the minimum number of workstations, each self-service device is instructed to start the automatic counting process at the respective automatic counting start execution time in accordance with the automatic counting execution order and the predicted time required for the automatic counting of each self-service device. Specifically, the control apparatus 100 may instruct each self-service device to instruct execution of the automatic counting process at a respective corrected automatic counting start time that is later than the predicted automatic counting required time of the preceding self-service device in the automatic counting execution order than the corrected automatic counting start time of the preceding self-service device. For example, when there are three self-service devices in the same store, the predicted time required for automatic counting is 10 minutes, 20 minutes, and 30 minutes, respectively, and the set automatic counting start time is 3 points, the corrected automatic counting start time of the first self-service device in the automatic counting execution sequence is 3 points (0 minutes after 3 points), the corrected automatic counting start time of the second self-service device is 3 points and 10 minutes (10 minutes after 3 points), and the corrected automatic counting start time of the third self-service device is 3 points and 30 minutes (20 minutes after 3 points and 10 minutes). It can be predicted that the third self-service device ends the automatic counting process at about 4 points.
The control device 100 according to the present embodiment calculates the predicted automatic count time of each self-service device for a plurality of self-service devices located in the same store using the balance information of each self-service device as unique information, and generates the automatic count start time of each self-service device from at least one set automatic count start time and the predicted automatic count time of each self-service device. Therefore, the complicated operation of the staff is avoided, and the possibility that the user cannot use the self-service equipment in the shop is reduced to the maximum extent.
In the present embodiment, when the corrected automatic counting start time is generated for each self-service device, the control device 100 may delay the corrected automatic counting start time by the sum of the predicted automatic counting required time and the surplus time of the preceding self-service device from the corrected automatic counting start time of the preceding self-service device in the automatic counting execution order. The surplus time may be set as appropriate according to the actual situation, and is set to 5 minutes, for example. Therefore, the situation that a plurality of errors exist in the time for predicting the automatic counting of the previous self-service equipment relative to the time for actually and automatically counting can be avoided, and the possibility that the user cannot utilize the self-service equipment in the shop is greatly reduced.
In the present embodiment, the control device 100 generates the automatic counting execution order in the order of the small remaining balance to the large remaining balance for each self-service device in the same store, but the present invention is not limited thereto, and the automatic counting execution order may be generated in any order. However, the self-service device with a low balance has a low possibility of failing to operate due to a failure in the automatic counting process, and it is beneficial to ensure the number of self-service devices that can operate in the store to perform the self-service counting process first.
(fourth embodiment)
In the present embodiment, in addition to the first embodiment, the control device 100 uses the identification information of the self-service device as the unique information of the self-service device. The same or similar contents as those of the first embodiment will not be described in this embodiment.
Fig. 10 is a flowchart of an automatic inventory method performed by an automatic transaction system according to a fourth embodiment of the present invention. Fig. 10 shows a control device 100 and a plurality of self-service apparatuses 1 to N located in the same store. The number of co-located self-service devices may be any number greater than two, all represented by self-service devices 1-N.
As shown in fig. 10, the control device 100 sets at least one automatic counting start time for a plurality of self-service devices in a store. The control device 100 also sets the minimum number of workstations, which is the minimum number of self-service devices that need to be kept in the operating state, for the store. The control device 100 may set the automatic count start time and the minimum number of stations based on an instruction of the upper system or based on an operation input of the worker.
Next, the control device 100 confirms the status information of each self-service device in the store at the set automatic check-up start time. At this time, the states of the self-service device include at least "stop (self-service device is inoperable)" and "automatic counting is not performed (self-service device is operable and automatic counting processing has not been performed)". For simplicity of explanation, the state of the self-service device at this time is either "stop" or "automatic counting is not performed".
Next, the control device 100 generates an automatic check-out execution sequence for each of the self-service devices other than the self-service device in the stopped state in the store based on the identification information of the self-service device. The identification information of the self-service device is information for uniquely identifying the self-service device, for example, an inherent ID of the self-service device. In this case, the control device 100 may generate the automatic counting execution order by comparing the product of the value of the specific bit of the unique ID of each self-service device and the random number, for example. For example, when the lowest bits of the unique IDs of the three self-service devices 1-1, 1-2, and 1-3 in the store are 1, 3, and 7, respectively, and the random number is 8, the products of the lowest bits and the random number are 8, 24, and 56, respectively, and the automatic count execution order is determined by comparing the lowest bits (8, 4, and 6) of the products so that the self-service devices 1-2, 1-3, and 1-1 are the first (order 0), the second (order 1), and the third (order 2) in this order. In addition, the method of generating the automatic count execution order is not limited to the above example, and in the case where the lowest order bits of the unique IDs of the self-service devices are the same, values different from each other, such as the lowest order bits, may be used. In addition, when ten or more self-service devices are present in the same store, the devices can be distinguished by using the lowest two digits.
Next, the control device 100 calculates the corrected automatic count start time for each self-service device in the store. For example, the corrected automatic count start times of the respective self-service devices may be calculated by multiplying the automatic count execution order by a fixed value (fixed delay time) set in advance so that there is a time difference between the corrected automatic count start times of the respective self-service devices. The fixed delay time may be determined based on a predicted time required for each self-service device to perform the automatic inventory process. For example, when the fixed delay time is 20 minutes and the set automatic counting start time is 3 points, the corrected automatic counting start time of the first self-service device 1-2 is 3 points (3 points +0 × 20 minutes), the corrected automatic counting start time of the second self-service device is 3 points 20 minutes (3 points +1 × 20 minutes), and the corrected automatic counting start time of the third self-service device is 3 points 40 minutes (3 points +2 × 20 minutes).
Next, the control device 100 determines whether or not the number of "automatic check-up non-implemented" self-service devices in the store is larger than the set minimum number of workstations. And if the judgment result is negative, ending the automatic checking flow of the shop.
When the control device 100 determines that the number of "automatic counting-free" self-service devices in the store is greater than the minimum number of workstations, each self-service device is instructed to execute the automatic counting process at the corrected automatic counting start time.
Next, each self-service device in the store receives the instruction and the corrected automatic counting start time from the control device 100, and executes the automatic counting process at the corrected automatic counting start time of the self-service device.
The control device 100 of the present embodiment generates the automatic check-out start time of each self-service device from at least one set automatic check-out start time and the identification information of each self-service device, using the identification information of each self-service device as unique information, for a plurality of self-service devices located in the same store. Thus, the automatic counting start time of each self-service device is easy to automatically set, the calculation amount and the communication amount during setting are reduced, the complicated operation of workers is avoided, and the possibility that the user cannot utilize the self-service device in the shop is reduced.
In the present embodiment, the control device 100 determines the fixed delay time based on the predicted time required for each self-service device to execute the automatic counting process when the corrected automatic counting start time is generated for each self-service device, but the fixed delay time may be the sum of the predicted time and the margin time. The surplus time may be set as appropriate according to the actual situation, and is set to 5 minutes, for example. Therefore, the situation that a plurality of errors exist in the time for predicting the automatic counting of the previous self-service equipment relative to the time for actually and automatically counting can be avoided, and the possibility that the user cannot utilize the self-service equipment in the shop is greatly reduced.
In the present embodiment, the control device 100 generates an automatic counting execution order for each self-service device in the same store using the identification information and the random number of each self-service device, and generates a corrected automatic counting start time of each self-service device as the automatic counting start time of each self-service device from at least one set automatic counting start time, the automatic counting execution order, and a predetermined fixed delay time. However, the present embodiment is not limited to this, and the automatic counting execution order may be generated using only the identification information. However, by adding a random number to generate the automatic inventorying execution order, for example, in the case of executing the automatic inventorying process for the purpose of inspection, it is possible to avoid a case where the fixed automatic inventorying execution order is maliciously utilized to evade inspection. The method of generating the automatic counting execution order using the identification information and the random number is not limited to the above-listed examples, and any method may be used according to the actual situation.
(fifth embodiment)
In the present embodiment, in addition to the first to fourth embodiments, the display unit capable of data communication with the control device 100 is used to check the execution status of the automatic counting process. This embodiment can be applied to any of the above embodiments, and the same or similar contents to those of the above embodiments will not be described in this embodiment.
In the present embodiment, the automated transaction system 1000 includes a display device (not shown) capable of data communication with the control device 100. For example, each of the plurality of operation units for use by a plurality of workers has a display unit, and the display unit can display the status of automatic counting performed by the plurality of self-service devices for remote confirmation by the workers. The operator such as a supervisor or escort can confirm the execution status of the automatic counting process by confirming the information displayed on the display unit even if the operator does not go to the site. Thus, the worker can appropriately perform the work of replenishing various papers to the self-service device, or accurately judge that the money box cannot be replaced or money needs to be held down to the self-service device (change of the deposit order) due to the self-service device executing the automatic counting process, according to the state of the self-service device executing the automatic counting process, and the work efficiency can be further improved.
Fig. 11 illustrates an example of a display screen according to a fifth embodiment of the present invention. As shown in fig. 11, on the screen displayed on the display unit, at least a store division name as store information, a unique ID as identification information, and a current state of the self-service device executing the automatic inventory processing are displayed. For example, fig. 11 shows that three self-service devices are installed in a store such as a bridgewire branch store, and the inherent IDs of the three self-service devices are AB0001, AB0002, and AB0003, respectively, which are identification information, and all of them are in a state of "automatic counting is not performed". In addition, at least one of the corrected automatic counting start time, the predicted automatic counting end time, whether the automatic counting process is scheduled to be executed, the automatic counting execution order, and the like may be further displayed in accordance with the first to fourth embodiments. Therefore, the working personnel can easily confirm the state of each self-service device, and the working efficiency can be improved.
In addition, in the case where the display unit is provided in the operation unit used by the worker, the display screen of the display unit may be used by the worker to change the automatic counting start time or the minimum number of work stations. For example, the screen shown in fig. 11 shows that the automatic count start time set for a store such as a bridge branch store is 3 points, and the minimum number of work stations is 1. In addition, the figures show the cases of other stores such as a triple bridge branch store and a solar house branch store. Among them, by checking a plurality of stores and inputting a standard value to the automatic counting start standard time or the minimum number of tables at the upper side of fig. 11, the automatic counting start time or the minimum number of tables of the plurality of stores selected can be changed at one time.
Further, the contents displayed on the screen of the display unit and the data that can be operated by the operator may be changed according to the authority of the operator. For example, a manager who executes the automatic counting process may display a screen that can confirm and/or change the automatic check-up start time of each store. The manager at each store may display a screen on which only the status information of the self-service device at the store can be confirmed, and for example, when the automatic tally processing is started by a manual operation of the manager, the predicted automatic tally end time of the self-service device may be displayed to the manager. The escort can display identification information and current status of only self-service devices in each store within the responsible range, predicted automatic check-out completion time of the last self-service device in the store, and the like. Thus, by limiting the display content or the operation data of the display unit according to the authority of the worker, the security, particularly the effect of the inspection, can be improved.
(other embodiments)
The embodiments of the present invention have been described above with reference to the accompanying drawings. The embodiments described above are merely specific examples of the present invention, and are not intended to limit the scope of the present invention. Those skilled in the art can make various modifications, combinations, and appropriate omissions of the elements of the embodiments based on the technical idea of the present invention, and the embodiments obtained thereby are also included in the scope of the present invention.
For example, the third embodiment may be modified as follows. The control device 100 may calculate the balance of the circulating banknote cassette to be checked when each self-service device executes the automatic counting process as the minimum counting amount, using the information indicating whether the balance of each circulating banknote cassette 17 in each self-service device is fixed. An automatic inventory execution sequence is generated by comparing the minimum inventory amounts among the self-service devices. When each self-service device executes the automatic counting process, the circulating money box 17 with the determined balance is not counted. Therefore, the time for automatic counting processing of the self-service equipment can be shortened, and the working efficiency is further improved.
For example, in the case where the minimum number of workstations is set in the first to fourth embodiments, the control device 100 may group "non-automatic counting" self-service devices so that the group number is equal to the minimum number of workstations, based on the status information of each self-service device confirmed at the set automatic counting start time. And further, one self-service device is reserved in each group, and other self-service devices are instructed to simultaneously start to execute automatic counting processing. That is, the automatic counting execution sequence of all the self-service devices except the reserved self-service device in each group is set to be started first. Thus, the time required for the automatic check-out processing of the entire store can be shortened by causing a plurality of self-service devices in the same store to execute the automatic check-out processing in parallel.
In particular, in the third embodiment or the modification thereof, when the self-service devices are grouped as described above, the self-service devices may be divided into groups one by one in order of the remaining balance (for example, the number of banknotes stored in the circulating cassette) or the minimum count amount from a small one to a large one. In addition, the self-service equipment with the balance or the minimum inventory count second quantity is selected from each group as the reserved self-service equipment. Therefore, the self-service equipment with the minimum balance or the minimum counting amount in each group starts to execute the automatic counting processing firstly in parallel with other self-service equipment, and the self-service equipment with the minimum balance or the minimum counting amount in each group is reserved until the self-service equipment with the minimum balance or the minimum counting amount finishes the automatic counting processing and then starts to execute the automatic counting processing, so that the time required by the total automatic counting processing of each group can be minimized as much as possible, and the time used by the automatic counting processing of the whole shop can be further shortened.
For example, the second to fourth embodiments may be combined with each other. For example, the third or fourth embodiment described above may also be combined with the second embodiment to dynamically perform an efficient automatic count process. In addition, when the automatic counting execution order is generated in the second embodiment, the automatic counting execution order may be generated based on the third or fourth embodiment, instead of randomly generating the automatic counting execution order.
For example, the above embodiments may be applied not only to the case of remote automatic counting processing but also to the case of timed restart of the self-service devices, and the control device 100 generates a restart time of each self-service device based on at least one set restart time and instructs each self-service device to restart at the respective restart time. When the third embodiment is applied to the case of the timed restart, the restart time of each self-service device may be generated by using the model information of the self-service device as the unique information and measuring the time required for restarting the self-service device of each model as the predicted restart time.
For example, the above embodiments can be applied not only to the case of remote automatic counting but also to the case of starting the automatic counting process by a manual operation of a tube engineer. When the result of the automatic counting process is not "stop (self-service device is inoperable)", the self-service device automatically returns to a tradable state in the same manner as the remote automatic counting, and reports information such as "normal end of automatic counting" or "failure of automatic counting" to the upper layer or the control device 100 according to the result of the automatic counting process. Therefore, the working efficiency of the self-service equipment can be improved, the convenience of a user is improved, and the work burden of workers is reduced.
For example, the control device 100 may be realized not only by an upper system but also as a stand-alone device or by a self-service device, and the like, whereby similar effects can be obtained.

Claims (10)

1. An automatic transaction system comprises a plurality of self-service devices for users to perform self-service operation and a control device capable of controlling each self-service device,
each self-service device is provided with:
a circulating money box for storing money for transaction;
an operation money box capable of transferring money between the circulation money box and the operation money box so as to execute automatic counting processing;
a transport passage for transporting currency within the self-service device;
the identification part is used for identifying the money transmitted in the self-service equipment; and
a collected money box for storing the collected money which is identified by the identification unit as being unsuitable for recycling;
the automated transaction system is characterized in that,
the control device sets at least one automatic counting starting time, utilizes the inherent information of each self-service device to generate the automatic counting starting time of each self-service device according to the set at least one automatic counting starting time, and informs each self-service device of the respective automatic counting starting time,
each self-service device receives the self automatic counting starting time from the control device and starts to execute the automatic counting processing at the self automatic counting starting time,
the inherent information of the self-service equipment comprises the state information of the self-service equipment, the balance information of the self-service equipment, the identification information of the self-service equipment and the shop information of the self-service equipment,
the control device determines the state information of each self-service device in a certain shop at least one set automatic counting starting time, and generates the automatic counting starting time of the certain self-service device by using the state information of other self-service devices in the shop as the inherent information of the certain self-service device.
2. The automated transaction system of claim 1,
the control device sets the minimum number of self-service equipment needing to keep working state, namely the minimum number of workstations, in a plurality of self-service equipment in the same shop according to the inherent information of the self-service equipment.
3. The automated transaction system of claim 2,
the control device generates an automatic check-out start time of a certain self-service device in a certain shop by using a result of automatic check-out processing performed by another self-service device in the certain shop as inherent information.
4. The automated transaction system of claim 2,
the control device calculates the predicted automatic counting required time of each self-service device by using the balance information of each self-service device as inherent information for a plurality of self-service devices in the same shop, and generates the automatic counting starting time of each self-service device according to at least one set automatic counting starting time and the predicted automatic counting required time of each self-service device.
5. The automated transaction system of claim 4,
the control device generates an automatic counting execution sequence from a small number of the balance of the self-service equipment according to the balance of the self-service equipment in the same shop, and generates the corrected automatic counting start time of each self-service equipment as the automatic counting start time of each self-service equipment according to at least one set automatic counting start time, the automatic counting execution sequence and the predicted time required by the automatic counting of each self-service equipment.
6. The automated transaction system of claim 2,
the control device generates the automatic counting starting time of each self-service device according to at least one set automatic counting starting time and the identification information of each self-service device by using the identification information of each self-service device as inherent information for a plurality of self-service devices in the same shop.
7. The automated transaction system of claim 6,
the control device generates an automatic counting execution sequence by using the identification information and the random number of each self-service device aiming at a plurality of self-service devices in the same shop, and generates the corrected automatic counting start time of each self-service device according to at least one set automatic counting start time, the automatic counting execution sequence and the preset fixed delay time to be used as the automatic counting start time of each self-service device.
8. The automated transaction system according to any one of claims 1 to 7, further comprising:
and a display device for displaying at least store information, identification information and status information of the plurality of self-service devices for executing automatic counting processing.
9. The automated transaction system of any one of claims 2 to 7,
the control device groups a plurality of self-service equipment in the same shop in a mode that the number of groups is equal to the minimum number of workstations, and one self-service equipment is reserved in each group and instructs other self-service equipment to simultaneously start to execute automatic counting processing.
10. An automatic checking method of an automatic transaction system, the automatic transaction system comprises a plurality of self-service devices for users to perform self-service operation and a control device capable of controlling each self-service device, each self-service device is respectively provided with:
a circulating money box for storing money for transaction;
an operation money box capable of transferring money between the circulation money box and the operation money box so as to execute automatic counting processing;
a transport passage for transporting currency within the self-service device;
the identification part is used for identifying the money transmitted in the self-service equipment; and
a collected money box for storing the collected money which is identified by the identification unit as being unsuitable for recycling;
the automatic counting method is characterized by comprising the following steps:
the control device sets at least one automatic counting starting moment;
the control device generates the automatic counting starting time of each self-service device according to at least one set automatic counting starting time by using the inherent information of each self-service device, and notifies each self-service device of the respective automatic counting starting time; and
each self-service device receives the self automatic counting starting time from the control device and starts to execute the automatic counting processing at the self automatic counting starting time;
the inherent information of the self-service device includes state information of the self-service device, balance information of the self-service device, identification information of the self-service device, and store information of the self-service device, wherein,
the control device determines the state information of each self-service device in a certain shop at least one set automatic counting starting time, and generates the automatic counting starting time of the certain self-service device by using the state information of other self-service devices in the shop as the inherent information of the certain self-service device.
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