CN107222313A - A kind of E-Government cloud service expense calculates monitoring method and system - Google Patents
A kind of E-Government cloud service expense calculates monitoring method and system Download PDFInfo
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- CN107222313A CN107222313A CN201710655865.5A CN201710655865A CN107222313A CN 107222313 A CN107222313 A CN 107222313A CN 201710655865 A CN201710655865 A CN 201710655865A CN 107222313 A CN107222313 A CN 107222313A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
- H04L12/141—Indication of costs
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
- H04L12/1485—Tariff-related aspects
Abstract
Monitoring method and system are calculated the invention discloses a kind of E-Government cloud service expense, including：Step (1)：Receive requirement command of the user to cloud service provider service ability；Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, step (3) is entered if meeting；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, real time resources availability data and customer satisfaction survey data；Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.Effectively the service costs of E-Government cloud service provider can accurately be calculated, so as to promote the scientific and reasonable of financial fund to use, play control of investment effect, improve the use performance of financial fund.
Description
Technical field
The present invention relates to E-Government, informationization technology, more particularly to a kind of E-Government cloud service expense calculates prison
Control method and system.
Background technology
Effectively to solve the problems such as long-standing overlapping investment of Developing Electronic Government, wasting of resources, many provinces and cities rely on
National Electrical government network, takes the pattern of " service provider's construction operation, government buying service ", build " provinces and cities' platform, it is multistage should
With " cloud platform.But in cloud service provider charging process, but there is problems with：
First, cloud service expense does not consider cloud resource utilization rate, so causes the idle and financial cost of resource
Waste.For example, certain department applies for 10 empty machines, actual conditions may can so cause the waste of 5 empty machines only with 5, actual
Paying will but check for 5 idle empty machines, so as to cause the loss of financial fund.
Second, cloud service expense does not consider user satisfaction.User satisfaction is to the straight of cloud service provider service quality
See and embody, but no matter cloud service provider service quality is fine or not for existing charge mode, does not affect final charging.Therefore considering user expires
Meaning degree, adjusts cloud service expense by user satisfaction, is possible to realize the more reasonable charging of cloud service expense.For example, certain portion
There is safety problem in the service process using cloud service provider in door operation system, but cloud service provider response speed is slow, and technology is not
Specialty causes customer service to be interrupted, and so causes user to decline cloud service provider satisfaction, but in the prior art, will not use
Family satisfaction carries out tax power, goes to adjust cloud service expense.
Sum it up, the cloud service charge mode that existing this shortage is considered to resource utilization and user satisfaction, one
Aspect inevitably results in the waste of financial fund, on the other hand also lacks effective supervision to cloud service provider service quality, and
Current also no relevant information system solves the problem.Therefore, how objective evaluation cloud service cost justification, accuracy, from
And foundation is provided for finance department's examination ＆ verification appropriation budget, reasonable arrangement fund, ensure that cloud service quality provides prison for cloud service provider
It is current urgent problem to be solved to superintend and direct.
The content of the invention
The purpose of the present invention is exactly to calculate monitoring side there is provided a kind of E-Government cloud service expense to solve the above problems
The service costs of E-Government cloud service provider effectively can be estimated by method and system, so as to promote the science of financial fund to close
Reason is used, and is played control of investment effect, is improved the use performance of financial fund.
To achieve these goals, the present invention is adopted the following technical scheme that：
A kind of E-Government cloud service expense calculates monitoring method, including：
Step (1)：Receive requirement command of the user to cloud service provider service ability；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, if meeting
Into step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, reality
When resource utilization data and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.
The cloud service provider service ability of the step (1), including：Virtual rate, the software supporting ability of server
With application function service ability etc., the software supporting ability, including：Service application exploitation, deployment and service ability；Institute
Application function service ability etc. is stated, including：Mailing system or Electronic Seal System etc..
The cloud service base price data of the step (3), including：The base price for all service catalogues that cloud service provider is provided.
Service catalogue, including：Virtual machine, cloud storage, cloud disaster tolerance, load balancing, VPN accesses etc..
The real time resources utilization rate of the step (3) refers to the utilization rate of the apllied cloud resource of user.
Real time resources utilization rate, including：Utilization rate of virtual machine etc..
The customer satisfaction survey data of the step (3) refer to：Using the user of cloud service to used cloud service
Carry out satisfaction investigation questionnaire to fill in, the investigation index of satisfaction investigation questionnaire, including：Satisfaction to cloud service ability,
The satisfaction of attitude, satisfaction, the satisfaction of service management for servicing timeliness etc..
Inconsistent to cloud service satisfaction degree in view of investigation index, therefore, overall score calculates and includes weight
(i.e. influence power) is calculated, and the satisfaction regulation coefficient calculating process is as follows：
Step (301)：By the survey data standardization of questionnaire：
Questionnaire includes several indexs, and each index includes several topic items again, due between different topic item datas
Dimension is inconsistent, so the data of each topic item are carried out into nondimensionalization processing；
Step (302)：Data after standardization are carried out with factorial analysis, and orthogonal rotation is carried out with varimax
Turn；Draw main gene score and the equation contribution rate of each main gene；
Fj=β1j*X1+β2j*X2+β3j*X3+……+βnj*Xn；
Wherein, FjFor principal component, j=1,2 ..., m, m represents m principal component, X1、X2、X3、XnFor each index, β1j、
β2j、β3j、…、βij、…、βnjIt is each index in principal component FjIn coefficient, use ejRepresent principal component FjEquation contribution rate；
Step (303)：Draw index weights ωi：
Step (304)：According to index weights ωiIt is final to determine user satisfaction equation：
Y=ω1*X1+ω2*X2+...+ωn*Xn
Step (305)：All questionnaire achievement data y are added and is averaging, obtains final satisfaction regulation coefficient.
The customer satisfaction survey data of the step (3), user investigation questionnaire is realized by PC ends or mobile terminal
Data acquisition.
Being calculated based on expense parameter E-Government cloud service expense for the step (4), it is specific to calculate public
Formula：
Cloud service expense=satisfaction regulation coefficient * (department's A cloud services expense+department B cloud services expense+...+department N clouds
Service charge)；
Department's A cloud services expense=A1 adjustment base price * A1 resource utilization rate * A1 service time+A2 adjustment base price *
A2 resource utilization with rate * A2 service time+...+Ak adjustment base price * Ak resource utilization rate * Ak service time；
Department's B cloud services expense=B1 adjustment base price * B1 resource utilization rate * B1 service time+B2 adjustment base price *
B2 resource utilization with rate * B2 service time+...+Bp adjustment base price * Bp resource utilization rate * Bp service time；
Department's C cloud services expense=C1 adjustment base price * C1 resource utilization rate * C1 service time+C2 adjustment base price *
C2 resource utilization with rate * C2 service time+...+Cq adjustment base price * Cq resource utilization rate * Cq service time.
Wherein, A1 represents department A Section 1 cloud service, and A2 represents department A Section 2 cloud service, and Ak represents department A
Kth cloud service；
Wherein, B1 represents department B Section 1 cloud service, and B2 represents department B Section 2 cloud service, and Bp represents department B
Pth cloud service；
Wherein, C1 represents department C Section 1 cloud service, and C2 represents department C Section 2 cloud service, and Cq represents department C
Q cloud services.
Methods described, in addition to：
Step (5)：Statistical analysis is carried out to E-Government cloud service expense result of calculation, E-Government cloud service expense is analyzed
Use historical data；Analyze the current year all districts and cities' electronic government affairs cloud service expenses；
Step (6)：Data are exported, and data expense report is exported according to User Defined content.
The historical data of the step (5) is included to the current year and past annual somewhere city E-Government cloud service expense.
The User Defined content of the step (6), including：Title, year, evaluation index, each index weights or rate.
A kind of computer system includes：Memory, processor and storage are run on a memory and on a processor
Computer instruction, following steps are realized described in the computing device during computer instruction：
Step (1)：Receive requirement command of the user to cloud service provider service ability；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, if meeting
Into step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, reality
When resource utilization data and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.
The computer equipment is connected by transmission network with PC ends or mobile terminal.
The transmission network, including：Cable network or wireless network.
The wireless network includes WIFI, 3G or 4G network, the transmission for realizing data.
A kind of computer-readable recording medium, is stored thereon with computer program, and the program is realized when being executed by processor
Following steps：
Step (1)：Receive requirement command of the user to cloud service provider service ability；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, if meeting
Into step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, reality
When resource utilization data and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.
Beneficial effects of the present invention：
(1) present invention realize to E-Government cloud service expense calculate link, it is contemplated that cloud service base price data, in real time
Three factors of resource utilization and customer satisfaction survey data.Consider that cloud service base price data are in order to avoid supplier is boundless
Charge, it is considered to which real time resources utilization rate is to realize accurate charging, it is to be bought without used cloud service resource to be prevented effectively from government
It is single, and consider user satisfaction data, on the one hand effective supervision is provided supplier, is that government saves expense on the other hand,
Avoid single solution for diverse problems formula from paying dues, realize a expense of a service.
(2) while considering cloud service base price data, three factors of real time resources utilization rate and customer satisfaction survey data,
It can more ensure and rational monitoring is realized to E-Government cloud service charging.More accurate, more rational political affairs are provided for government
Business cloud service uses Freight Basis.
(3) present invention can dynamically be monitored to cloud resource utilization rate, realize effective utilization of cloud resource, and ensure cloud service provider
Service quality.Statistical analysis is carried out to E-Government cloud service expense result of calculation, analysis E-Government cloud service expense is gone through
History data, specify the expense situation of change of cloud service provider, so as to provide decision support for governmental guidelines industry development；Analyze this year
All districts and cities' electronic government affairs cloud service expenses are spent, are laterally compared, the intensive level of prefectures and cities' e-government development is found, refers to
Lead prefectures and cities' Developing Electronic Government.
Brief description of the drawings
Fig. 1 is flow chart of the method for the present invention；
Fig. 2 is embodiments of the invention.
Embodiment
The invention will be further described with embodiment below in conjunction with the accompanying drawings.
As shown in figure 1, a kind of E-Government cloud service expense calculates monitoring method, including：
Step (1)：The selection instruction of user is received, the selection instruction refers to that user wants to cloud service provider service ability
Ask；For example：Zibo City's E-Government and management of information resources office require that the service ability of cloud service provider meets primary condition
Outside, the virtual rate of its calculation type server is not less than 50%；Weifang City wisdom Weifang builds office and requires cloud service provider
Service ability is met outside primary condition, is also needed to possess software supporting ability and (is provided service application exploitation, deployment and operation
Support environmental services), application function service (mailing system, Electronic Seal System etc.).
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) user, if full
It is sufficient then into step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：The charging index of collection cloud service provider, the charging index, including：Cloud service base price data,
Real time resources utilization rate and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on charging index, result of calculation is exported.
As shown in Fig. 2 a kind of computer equipment, including：Memory, processor and storage are on a memory and in processing
The computer instruction run on device, following steps are realized described in the computing device during computer instruction：
Step (1)：The selection instruction of user is received, the selection instruction refers to that user wants to cloud service provider service ability
Ask；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) user, if full
It is sufficient then into step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：The charging index of collection cloud service provider, the charging index, including：Cloud service base price data,
Real time resources utilization rate and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on charging index, result of calculation is exported.
The computer equipment is connected by transmission network with PC ends or mobile terminal.
The transmission network, including：Cable network or wireless network.
The wireless network includes WIFI, 3G or 4G network, the transmission for realizing data.
Although above-mentioned the embodiment of the present invention is described with reference to accompanying drawing, not to present invention protection model
The limitation enclosed, one of ordinary skill in the art should be understood that on the basis of technical scheme those skilled in the art are not
Need to pay various modifications or deform still within protection scope of the present invention that creative work can make.
Claims (10)
1. a kind of E-Government cloud service expense calculates monitoring method, it is characterized in that, including：
Step (1)：Receive requirement command of the user to cloud service provider service ability；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, enter if meeting
Step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, in real time money
Source utilization rate data and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.
2. a kind of E-Government cloud service expense as claimed in claim 1 calculates monitoring method, it is characterized in that, the step
(1) cloud service provider service ability, including：Virtual rate, software supporting ability and the application function service energy of server
Power, the software supporting ability, including：Service application exploitation, deployment and service ability；The application function service energy
Power, including：Mailing system or Electronic Seal System.
3. a kind of E-Government cloud service expense as claimed in claim 1 calculates monitoring method, it is characterized in that, the step
(3) cloud service base price data, including：The base price for all service catalogues that cloud service provider is provided.
4. a kind of E-Government cloud service expense as claimed in claim 1 calculates monitoring method, it is characterized in that, the step
(3) real time resources utilization rate refers to the utilization rate of the apllied cloud resource of user.
5. a kind of E-Government cloud service expense as claimed in claim 1 calculates monitoring method, it is characterized in that, the step
(3) customer satisfaction survey data refer to：Satisfaction investigation is carried out using the user of cloud service to used cloud service to ask
That rolls up fills in.
6. a kind of E-Government cloud service expense as claimed in claim 1 calculates monitoring method, it is characterized in that, satisfaction adjustment
Coefficient calculating process is as follows：
Step (301)：By the survey data standardization of questionnaire：
Questionnaire includes several indexs, and each index includes several topic items again, due to the dimension between different topic item datas
It is inconsistent, so the data of each topic item are carried out into nondimensionalization processing；
Step (302)：Data after standardization are carried out with factorial analysis, and orthogonal rotation is carried out with varimax；
Draw main gene score and the equation contribution rate of each main gene；
Fj=β1j*X1+β2j*X2+β3j*X3+......+βnj*Xn；
Wherein, FjFor principal component, j=1,2 ..., m, m represents m principal component, X1、X2、X3、XnFor each index, β1j、β2j、
β3j、…、βij、…、βnjIt is each index in principal component FjIn coefficient, use ejRepresent principal component FjEquation contribution rate；
Step (303)：Draw index weights ωi：
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Step (304)：According to index weights ωiIt is final to determine user satisfaction equation：
Y=ω1*X1+ω2*X2+...+ωn*Xn
Step (305)：All questionnaire achievement data y are added and is averaging, obtains final satisfaction regulation coefficient.
7. a kind of E-Government cloud service expense as claimed in claim 6 calculates monitoring method, it is characterized in that,
The step (4) is calculated E-Government cloud service expense based on expense parameter, specific formula for calculation：
Cloud service expense=satisfaction regulation coefficient * (department's A cloud services expense+department B cloud services expense+... the N cloud services of+department
Take)；
Department's A cloud services expense=A1 adjustment base price * A1 resource utilization is with rate * A1 service time+A2 adjustment base price * A2's
Resource utilization with rate * A2 service time+...+Ak adjustment base price * Ak resource utilization rate * Ak service time；
Department's B cloud services expense=B1 adjustment base price * B1 resource utilization is with rate * B1 service time+B2 adjustment base price * B2's
Resource utilization with rate * B2 service time+...+Bp adjustment base price * Bp resource utilization rate * Bp service time；
Department's C cloud services expense=C1 adjustment base price * C1 resource utilization is with rate * C1 service time+C2 adjustment base price * C2's
Resource utilization with rate * C2 service time+...+Cq adjustment base price * Cq resource utilization rate * Cq service time；
Wherein, A1 represents department A Section 1 cloud service, and A2 represents department A Section 2 cloud service, and Ak represents department A kth
Item cloud service；
Wherein, B1 represents department B Section 1 cloud service, and B2 represents department B Section 2 cloud service, and Bp represents department B pth
Item cloud service；
Wherein, C1 represents department C Section 1 cloud service, and C2 represents department C Section 2 cloud service, and Cq represents department C q
Item cloud service.
8. a kind of E-Government cloud service expense as claimed in claim 1 calculates monitoring method, it is characterized in that,
Methods described, in addition to：
Step (5)：Statistical analysis is carried out to E-Government cloud service expense result of calculation, analysis E-Government cloud service expense is gone through
History data；Analyze the current year all districts and cities' electronic government affairs cloud service expenses；
Step (6)：Data are exported, and data expense report is exported according to User Defined content.
9. a kind of computer system, it is characterized in that, including：Memory, processor and storage are on a memory and in processor
The computer instruction of upper operation, following steps are realized described in the computing device during computer instruction：
Step (1)：Receive requirement command of the user to cloud service provider service ability；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, enter if meeting
Step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, in real time money
Source utilization rate data and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.
10. a kind of computer-readable recording medium, it is characterized in that, computer program is stored thereon with, the program is held by processor
Following steps are realized during row：
Step (1)：Receive requirement command of the user to cloud service provider service ability；
Step (2)：Judge whether the current service ability of cloud service provider meets the demand of step (1) instruction, enter if meeting
Step (3)；If it is not satisfied, after then proposing that rectification demand, rectification terminate to cloud service provider, return to step (2)；
Step (3)：Cloud service expense parameter is gathered, the expense parameter includes：Cloud service base price data, in real time money
Source utilization rate data and customer satisfaction survey data；
Step (4)：E-Government cloud service expense is calculated based on expense parameter, result of calculation is exported.
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| CN113592436A (en) * | 2021-07-09 | 2021-11-02 | 上海云轴信息科技有限公司 | Cloud service management method and equipment based on government affair cloud platform |
| CN113592436B (en) * | 2021-07-09 | 2024-02-06 | 上海云轴信息科技有限公司 | Cloud service management method and equipment based on government cloud platform |
| CN114529290A (en) * | 2022-01-27 | 2022-05-24 | 广东省电信规划设计院有限公司 | Charging management method and device for government affair cloud and computer storage medium |
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| CN107222313B (en) | 2018-04-20 |
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