CN107203956A - Improve intelligent delivery system, hand-held set and the user terminal for delivering efficiency - Google Patents
Improve intelligent delivery system, hand-held set and the user terminal for delivering efficiency Download PDFInfo
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- 238000012384 transportation and delivery Methods 0.000 title claims abstract description 204
- 238000012790 confirmation Methods 0.000 claims abstract description 34
- 238000013439 planning Methods 0.000 claims abstract description 23
- 238000004891 communication Methods 0.000 claims description 49
- 230000005540 biological transmission Effects 0.000 claims description 4
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
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Abstract
Intelligent delivery system, hand-held set and the user terminal for delivering efficiency can be improved by disclosing.According to embodiment, intelligent delivery system can include service end and client communicatively connected to each other.Service end can be configured as determining the delivery information in every region according to order data, and identified delivery information is sent to client.Client can be configured as the delivery information based on the every region received from service end, determine that delivery route is planned, and the planning of identified delivery route is sent to service end.Service end can be configured to according to the delivery route planning received from client, delivery people at least one follow-up delivery service area sends delivery notice, the confirmation for coming from least one delivery people is received, and the confirmation result received is sent to client.
Description
Technical field
This disclosure relates to which logistics field, throws more particularly, to the intelligence that can improve delivery efficiency
Delivery system, hand-held set and user terminal.
Background technology
The fact that being easy to occur following during courier's delivery of packages：What arrival client specified receives
Address, and client can not sign for goods in time for various reasons.Now, otherwise courier
This delivery task is abandoned, otherwise phone contact client, to determine to be to continue with to wait also to be to give up.
The frequent generation of above-mentioned the fact that, delivery effect all can be seriously reduced using which kind of processing mode
Rate, increases the working strength of postman.
Generally, courier can shift to an earlier date phone contact client, be confirmed whether that parcel can be received.But
It is that, because customer quantity is numerous, courier will dial multiple phones.Then, or courier needs
A place is parked in make a phone call, but this greatly wastes the time；Need on the way to beat electricity
Words, but which results in potential safety hazard.
Or, by short message or mobile phone (APP) can be applied to notify client.But, short message or
APP notifies to be easy to be ignored by client.Moreover, even if client sees notice, client is often not yet
It is ready actively to contact courier, and waits courier's actively contact.
The content of the invention
The purpose of the disclosure, which is to provide at least in part, can improve the intelligent delivery system for delivering efficiency
System, hand-held set and user terminal.
According to an aspect of this disclosure there is provided a kind of intelligent delivery system, including communicate with one another
The service end and client of connection.Service end is configured as determining the throwing per region according to order data
Information is passed, and identified delivery information is sent to client.Client be configured as be based on from
The delivery information in every region that service end is received, determines that delivery route is planned, and will be identified
Delivery route planning is sent to service end.Service end is configured to receive according to from client
The delivery route planning arrived, the delivery people at least one follow-up delivery service area sends delivery notice,
The confirmation for coming from least one delivery people is received, and the confirmation result received is sent to client
End.
According to another aspect of the present disclosure there is provided a kind of hand-held set, including：Communication unit, matches somebody with somebody
It is set to and is communicated with server, receives the delivery information per region from server；Display unit,
It is configured to that the delivery information received is presented to user；And input block, it is configured to receive user
Delivery route planning, wherein communication unit is configured as sending delivery route planning to server.
According to the another further aspect of the disclosure there is provided a kind of user terminal, including：Communication unit,
It is configured to be communicated with server, to receive delivery notice from server；Display unit, configuration
For delivery notice is presented to user；And input block, it is configured to receive user to that whether can receive
The confirmation of goods, wherein communication unit are configured as sending the confirmation to server.
In accordance with an embodiment of the present disclosure, be not by postman's (by its hand-held set or client) come
Directly confirmed with user, but be confirmed whether to receive with user automatically by service end.In addition,
Service end can be planned according to (postman's) delivery route, suitably determine to carry out really with user
The opportunity recognized.Postman can arrange to deliver according to result is confirmed.So, delivery can be improved
Efficiency, the workload without increasing postman.
Brief description of the drawings
By description referring to the drawings to the embodiment of the present disclosure, the disclosure above-mentioned and other
Objects, features and advantages will be apparent from, in the accompanying drawings：
Fig. 1 shows the intelligent delivery system according to the embodiment of the present disclosure；
Fig. 2 shows the operating process of the intelligent delivery system according to the embodiment of the present disclosure；
Fig. 3 shows the block diagram of the hand-held set according to the embodiment of the present disclosure；
Fig. 4 shows the block diagram of the user terminal according to the embodiment of the present disclosure.
Embodiment
Hereinafter, it will be described with reference to the accompanying drawings embodiment of the disclosure.However, it should be understood that these are retouched
State simply exemplary, and be not intended to limit the scope of the present disclosure.In addition, in the following description,
The description to known features and technology is eliminated, to avoid unnecessarily obscuring the concept of the disclosure.
Term as used herein is not intended to limit this public affairs just for the sake of description specific embodiment
Open.Word " one " used herein, " one (kind) " and "the" etc. should also include " multiple ",
The meaning of " a variety of ", unless the context clearly indicates otherwise.In addition, term " bag as used herein
Include ", "comprising" etc. indicate the presence of the feature, step, operation and/or part, but simultaneously
Other one or more features, step, operation or part are not precluded the presence or addition of.
All terms (including technology and scientific terminology) as used herein have those skilled in the art
The implication being generally understood, unless otherwise defined.It should be noted that term used herein should be interpreted that
With the implication consistent with the context of this specification, without should be to idealize or excessively mechanical
Mode is explained.
Shown in the drawings of some block diagrams and/or flow chart.It should be understood that block diagram and/or flow
Some square frames or its combination in figure can be realized by computer program instructions.These computer journeys
Sequence instruction can be supplied to all-purpose computer, special-purpose computer or other programmable data processing units
Processor so that these instructions can be created when by the computing device for realizing these sides
The device of illustrated function/operation in block diagram and/or flow chart.
Therefore, the technology of the disclosure can be with hardware and/or software (including firmware, microcode etc.)
Form is realized.In addition, the technology of the disclosure can take computer-readable Jie for the instruction that is stored with
The form of computer program product in matter, the computer program product is available for instruction execution system to make
With or combined command execution system use.In the context of the disclosure, computer-readable medium
Can include, store, transmit, propagate or transmit the arbitrary medium of instruction.For example, meter
Calculation machine computer-readable recording medium can include but is not limited to electricity, magnetic, optical, electromagnetic, infrared or semiconductor system,
Device, device or propagation medium.The specific example of computer-readable medium includes：Magnetic memory apparatus,
Such as tape or hard disk (HDD)；Light storage device, such as CD (CD-ROM)；Memory, such as
Random access memory (RAM) or flash memory；And/or wire/wireless communication link.
Fig. 1 shows the intelligent delivery system according to the embodiment of the present disclosure.
As shown in figure 1, can be included according to the intelligent delivery system of the embodiment communicatively connected to each other
Client 101 and service end 103.
Client 101 for example can be postman (for example, staff of express company) 1001
Entrained intelligent handset.In addition, hand-held set can be integrated with telephony feature.Or, it is hand-held
Machine can be smart mobile phone, wherein being provided with deliveries management applies (APP).Hand-held set can be with
With input block and display unit etc..Postman can pass through input block (for example, button)
Various information are inputted, for example, need the telephone number of the delivery people 1007 dialed, to delivering what is completed
Confirm, to planning of delivery route etc..Display unit (for example, LCD display) can be to throwing
The person of passing shows various information, for example, it is desired to which the address delivered and delivery people information, delivery people are to energy
No confirmation received etc..According to one embodiment, input block and display unit can be integrated in one
Rise, such as touch-screen.
Server 103 for example can be server, for example, express company is used to manage deliveries
Server or cloud on Cloud Server.Server 103 can include various calculating platforms, for example
Personal computer (PC), work station etc..
In the example of fig. 1, show client 101 and service end 103 by network 100 that
The example of this communication connection.Network 100 can include it is various it is wired (for example, telephone network, mutually
Internet etc.) and/or wireless network (for example, WiFi network, 3G cordless communication networks, 4G
Cordless communication network etc.), and the combination of a variety of heterogeneous networks can be included (for example, in a certain area
Domain has a kind of network, has in another region and passes through various companies between another network, each network
Connect mode such as interchanger, gateway etc. to communicate with each other).Client 101 and service end 103 can pass through
It is various forms of wiredly and/or wirelessly to connect and access network 100.
In addition, also show outer paging system 105 in Fig. 1.Outer paging system 105, which is used to manage, to be called,
Call for example with delivering people 1007.In Fig. 1, outer paging system 105 is shown in addition
The telephone network 200 between terminal device 107 (for example, smart mobile phone) with delivering people 1007.
Although it is to be herein pointed out it is electricity to carry out exemplary network 200 in the form of fogey phone in Fig. 1
Telephone network, but telephone network 200 can be wired telephone network or mobile radio networks
Deng.Although in addition, being shown respectively, telephone network 200 can be a part for network 100.
Outer paging system 105 can be communicated to connect with service end 103.In the example depicted in fig. 1,
Outer paging system 105 is shown as being connected to network 100 and therefore communicated to connect with service end 103.
Outer paging system 105 can be connected to network 100 by various wiredly and/or wirelessly forms.According to reality
Example is applied, service end 103 and outer paging system 105 can be integrated.
According to embodiment, outer paging system 105 can be automatic phone system, such as interactive voice
Response (IVR) system.Certainly, outer paging system 105 can also be including the use of the artificial of operator
Phone system.
Fig. 2 shows the operating process of the intelligent delivery system according to the embodiment of the present disclosure.Hereinafter,
Fig. 1 and Fig. 2 will be combined, the operation of intelligent delivery system is more specifically described.
Reference picture 2, in operation 2001, service end 103 can be determined per region according to order data
Delivery information.For example, service end 103 can obtain order data from operation system.Business system
System is the system for being managed to the business for producing delivery demand.For example, operation system can be with
It is that (each order may need corresponding delivery service, so that corresponding to one for the order of electric business enterprise
Individual delivery demand) management system.When user determined on the webpage of electric business enterprise purchase it is a certain or certain
A little commodity simultaneously pay related fund (or in the case of support is post-pay, first not paying payment for goods)
Afterwards, order can be generated, the order has corresponding order data, including sequence information (example
Such as, the trade name of purchase, quantity etc.), the destination address of order is (for example, the addressee of user
Location), deliver people's information (Real Name, telephone number of user etc.) etc..Operation system can be right
These orders and corresponding order data are managed.For example, operation system can be by these information
Relevant departments are forwarded to, to carry out shipment, delivery, so that the commodity that user orders are sent into use
In the hand of family.Operation system can include various calculating platforms, such as personal computer (PC), work
Stand.Operation system may be communicatively coupled service end 103, so that service end 103 can be from
Operation system obtains order data.For example, operation system may be coupled to network 100 and therefore with
Service end 103 is communicated to connect.Operation system can be connected to by various wiredly and/or wirelessly forms
Network 100.According to embodiment, service end 103 and operation system can be integrated.
Here, " region " can refer to geographic area.Can be according to city layout and/or geographical position
Put, to determine region.For example, the place that distance each other is less than certain threshold value can be considered as
In the same area, or can will be in same block, same cell, same building, same
The place of unit or same floor etc. is considered as in the same area.Or, can be by simply right
Map carries out block division, and each block of division is considered as into respective regions.Can be in many ways
Come zoning, this has no effect on the implementation of this technology.The division in region can be by service end 103
Carry out, or preassigned by keeper automatically according to certain algorithm.Further, it is also possible to update
The division in region, such as when map changes.
Service end 103 can be according to the order data received, particularly destination address, to determine
Respective regions belonging to each destination address, and it is thus determined that each region needs the quantity delivered (can be with
The number of addresses delivered on demand calculated, or the parcel number that can deliver on demand is calculated), i.e.,
Quantity is delivered in plan.The plan in each region can be delivered quantity and be defined as respective area by service end 103
The delivery information in domain.In addition, delivery information can also include the delivery people associated with respective regions
One in information (for example, delivering people's name and phone), destination address, associated order information etc.
Or it is multinomial.Table 1 below shows an exemplary forms of delivery information.
The delivery information of table 1
In this respect it is to be noted that one is delivered people and is not limited to an order, but may have multiple
Order.For example, in the example of table 1, delivering people A2-U1 has corresponding two orders
Yyyyyy01 and yyyyyy02.One order can correspond to a parcel or multiple parcels, or
Same several orders for delivering people can correspond to a parcel.Therefore, delivery information can be with
Including corresponding package information.
Although it may also be noted that show delivery information in a tabular form in table 1,
Disclosure not limited to this.Delivery information can be generated and manage with various suitable data structures.
Then, in operation 2003, service end 103 can send identified delivery information to visitor
Family end 101.Postman 1001 can know delivery information by viewing client-side 101.Client
End 101 can determine that delivery route is planned according to the delivery information received.Delivery route is planned
Determination can be carried out according to predetermined policy.For example, client 101 can be delivered as needed
Position (and position client 101 where, therefore, client of each region on map
101 can include positioner such as GPS positioning device), using automated path search technique, come
Determine that delivery route is planned, for example, the delivery sequence in each region.The strategy of route searching for example may be used
To be from the close-by examples to those far off to be delivered.Generally, postman is responsible for a piece of area, and postman can be with pin
To its, responsible area presets the division in each region and the sequencing in each region.Afterwards,
Client 101 can follow this determination delivery route that is preset to and plan.Of course, it is possible to by
Postman 1001 plans to be manually entered delivery route to client 101.For example, client 101
Can for example be touched in display unit screen display postman 1001 be responsible for area map, and
The position and respective regions that each region is shown on map need the quantity delivered.Postman 1001
Each region can be streaked successively by touch-screen, delivery route planning is thus inputted.
According to embodiment, delivery route is planned in addition to the delivery sequence in each region, can also be wrapped
Interval time is delivered in the estimation included between each region.For example, adjacent for two in delivery route
Region, the estimation delivery interval time between them can include the estimation time of delivery in previous region
And the time needed for postman from the region to subsequent region.The estimation time of delivery in one region can
Needed for each delivery counted with the delivery quantity according to needed for the region and for the region
Average time (can be determined according to the former delivery statistics of accumulation) is estimated.From one
Time needed for region to subsequent region (can utilize GPS according to the average speed of postman
Data are determined) and the distance between two regions estimate.Of course, it is possible to by postman 1001
(according to the experience of oneself) delivers interval time to be manually entered estimation to client 101.
According to another embodiment of the present disclosure, client 101 can also be specified to send to delivery people and thrown
Pass the form of notice.For example, at least one of can be included by sending the form of delivery notice：It is logical
APP is crossed to be notified；Notified by phone；When delivery people APP is not online, pass through
Phone is notified；And first pass through APP and notified, then by phone notify, etc..
It can be carried out by postman 1001 by input unit to client 101 this specified.
Here, APP can be the express delivery APP of express company itself, or it can also be electricity
The shopping APP of commercial business's industry.Of course, it is possible to be notified by one of both APP or both.
For example, APP (the examples that can be run on such as smart mobile phone of terminal device 107 for delivering people 1007
Such as, express delivery inquiry APP, or shopping online APP such as Jingdone district store) on show that such as " you orders
Single xxxxxx01 will be estimated to be sent to after yy minutes xx hours, and can PLSCONFM receive " etc
Message.
According to another embodiment of the present disclosure, client 101 can also be specified to send to delivery people and thrown
Pass the strategy of notice.For example, at least one of can be included by sending the strategy of delivery notice：Carry
The preceding specified time sends delivery notice (for example, the finger before expecting up to some region of moment
Fix time and send delivery notice)；It is automatic to notify subsequent region (for example, after a region is reached i.e.
Automatically the subsequent region in the region is notified)；Notice is manually booted (for example, being manually booted by postman
The transmission of notice)；And disabling notice, etc..Input unit can be passed through by postman 1001
To carry out this specify to client 101.
Then, operation 2007, client 101 identified delivery route can be planned and
Alternatively specified notice form and notification strategy are sent to service end 103.
Then, in operation 2009, service end 103 can be according to the delivery road received from client
Line gauge is drawn, and the delivery people at least one follow-up delivery service area sends delivery notice.It is this to deliver
Notice can be sent according to the form and strategy specified at client 101.In client 101
Not specified notification form and strategy in the case of, service end 103 can be according to default setting (example
Such as, shift to an earlier date the scheduled time by APP to notify) send delivery notice.Here, so-called " follow-up "
Delivery service area, refers to plan according to delivery route, after the present position of postman 1001
Region.For example, when postman just from express station when, " follow-up " delivery service area can be all
Need the region delivered；And after postman reaches a certain region, " follow-up " delivery service area can be with
It is other regions in delivery route after the delivery service area, for example, immediately in current delivery service area
Delivery service area afterwards.
Here, " 2009 " are shown from service end 103 directly to the terminal device for delivering people 1007
107 send delivery notice 1.For example, as described above, service end 103 can pass through terminal device
The express delivery inquiry APP run on 107 delivery notice 1 is presented to delivery people 1007.
On terminal device 107, in response to delivery notice, it can show for by delivering people 1007
Confirm the user interface (UI) that can be received, confirmed to deliver people 1007, such as 2011
It is shown.For example, can be shown together with the delivery notice for confirming to receive by delivering people 1007
The button of goods.Delivering people 1007 can be confirmed by pressing " confirmation " button to service end 103
It can receive.So, avoid delivery people 1007 and pass through short message or liaison mode and postman
1001 are confirmed, this is complicated, and postman 1001 may also not remember all deliveries
The confirmation result of people 1007.Thus it is possible to avoid accounting for due to confirmation between postman and delivery people
With the excessive communication resource.
Certainly, the confirmation for delivering people 1007 is not limited to simple "Yes" and "No", can also wrap
Including can receive after such as 30 minutes, can be received after 1 hour, can receive this after at 6 points in evening
The confirmation of sample.Correspondingly, corresponding confirmation option can be presented in APP, or for input validation
Text box of information etc..
According to another embodiment, this notice-confirmation can also be carried out via the operation system of electric business.
Specifically, in operation 2009 ', service end 103 can indicate to send delivery notice to operation system,
Operation system sends delivery notice 2 according to the instruction of service end 103 to people 1007 is delivered.Send
The form of delivery notice 2 and the content of strategy and delivery notice 2 etc. can be with the phases of delivery notice 1
Together, it will not be repeated here.For example, operation system can be by the net that is run on terminal device 107
Network shopping APP delivery notice 2 is presented to delivery people 1007.Similarly, in operation 2011 ',
Delivering people 1007 can be confirmed whether to receive by terminal device 107 to operation system, business
System can will confirm that result feeds back to service end 103.
According to another embodiment, this notice-confirmation can also be carried out via outer paging system.Specifically,
In operation 2009 ", service end 103 outwards paging system 105 can be indicated --- send delivery notice
For example give some telephone number, outer paging system 105 is according to the instruction of service end 103, to delivering people
1007 send delivery notice 3.For example, service end 103 outwards can include in the transmission of paging system 105
The call list to be called delivered including people and its relevant information, outer paging system 105 can be according to this
Call list calls delivery people to be called one by one.Send the form and strategy of delivery notice 3 and throw
Pass and notify 3 content etc. identical with delivery notice 1, will not be repeated here.For example, outgoing call
System can dial the delivery people for needing to notify successively by IVR system, to be confirmed whether to receive
Goods." outside paging system can be inputted come in operation 2011 by dual-tone multifrequency (DTMF) by delivering people
105 are confirmed whether to receive.Outer paging system 105 can will confirm that result feeds back to service end 103.
It is of course also possible to phone confirmation is carried out with delivering people by manual operator, and it is defeated from it to system
Enter to confirm result.
Before the notification, service end 103 can be according to order data, to obtain the throwing for needing to notify
The relevant information of people is passed, is believed such as its contact method (APP accounts, telephone number), order
Breath and E.T.A (for example, according to the delivery route received from client 101 plan come
It is determined that).So, service end 103 itself or via third party (for example, above-mentioned operation system or
Outer paging system) notice can be sent to people is delivered according to the contact method for delivering people, and notice can
With including one or more in associated order information, E.T.A etc..
In addition, if do not receive any confirmation from delivering people 1007 in the given time, then can be with
Think that delivering people 1007 can not receive.Or, if in the given time not from delivery people 1007
Any confirmation is received, then can send delivery notice again, and wait delivery people 1007 to confirm.
When repeating pre-determined number and fail to receive confirmation from delivery people 1007, then it is considered that delivering people
1007 can not receive.
These above-mentioned notice-validation testings can select a progress, or can combine progress, and this can
With depending on specified notice form.
After the confirmation from each delivery people is being received, in operation 2013, service end 103 can be with
Sent to client 101 and confirm result.Confirm that result can for example include the plan delivery in each region
Quantity that quantity, confirmation can receive in E.T.A, confirm can not expect up to when
Between when the quantity received etc. in one or more.Table 2 below shows an example for confirming result
Form." √ " represents to receive in E.T.A in table 2, and "×" is represented can not be
Received during E.T.A.
Table 2 confirms result
It is to be herein pointed out because one or more of information in table 2 is in behaviour before
Making to have been sent in client 101, therefore table 2 in (for example, aforesaid operations 2003) can be with
Omit some information.In a kind of simplest embodiment, confirm that result can only include every area
The quantity that domain can not receive in E.T.A.
Although it may also be noted that show confirmation result in a tabular form in table 2,
Disclosure not limited to this.Confirmation result can be generated and managed with various suitable data structures.
Client 101, can be by display unit to postman 1001 after receiving and confirming result
Present and confirm result.Then, postman 1001 can adjust its stroke according to result is confirmed.Example
Such as, in the A1 of region, postman can not remove address A1-add4 to delivery people A1-U4 to enter
Row is delivered, to save the time.
In accordance with an embodiment of the present disclosure, client 101 is also based on from the confirmation result received,
Delivery route planning is updated, as shown in 2015.If for example, all delivery people in a certain region
Or can not be received more than the delivery people of predetermined ratio in E.T.A, then it can determine not going
Delivered in the region, i.e. remove the region from the planning of current delivery route, or by the area
Domain reset to delivery route plan in relatively after order.In this case it is also possible to the region
Delivery people be additionally carried out notifying, for example notified the same day not redeliver (be for example changed to tomorrow delivery)
Or notify the E.T.A of renewal.According to embodiment, the renewal of delivery route planning can be with
By postman 1001 is specified by the input block of client 101.
After delivery route planning is updated, can repeat 2007,2009 (2009 ', 2009 "),
2011(2011′、2011″)、2013.So, can be with immediate updating delivery information.
Fig. 3 shows the block diagram of the hand-held set according to the embodiment of the present disclosure.
As shown in figure 3, according to the hand-held set 300 of the embodiment can include communication unit 301,
Display unit 303 and input block 305.This hand-held set 300 can be used for postman, and
And for example can be implemented as smart mobile phone.
Communication unit 301 can be communicatively coupled with other equipment (for example, service end 103).
For example, in the example depicted in fig. 1, communication unit 301 may be coupled to network 100, and lead to
Network is crossed to be connected with other equipment.Communication unit 301 can include various wired communication interface (examples
Such as, LAN network card interfaces) and/or wireless communication module (for example, WiFi communication module, wireless
Communication such as 3G or 4G communication modules).Communication unit 301 is not limited to follow single communication agreement,
But various communications protocols can be followed.For example, communication unit 301 can be with a kind of equipment with one
Communication protocol communication is planted, and with another equipment with another communication protocol communication.
Display unit 303 can be presented to the user (for example, postman 1001) of hand-held set 300
Various information, such as the delivery information and confirmation result that are received from service end.Display unit
303 can pass through various Display Techniques such as liquid crystal display (LCD), light emitting diode (LED)
Display, Organic Light Emitting Diode (OLED) display, electric paper display etc. are realized.
Input block 305 can receive the various inputs of the user of hand-held set 300, such as user couple
Delivery route planning is specified, to notifying specifying for form and/or notification strategy etc..Input block 305
Can be implemented as various forms, for example keypad, touch input device, electromagnetic induction input unit,
Speech input device etc..
According to one embodiment, input block 305 and display unit 303 can be integrated,
For example it is embodied as touch-screen.
In addition, hand-held set 300 can also include memory 307.Memory 307 can store hand
Hold the related information (for example, various data and program) of the operation of machine 300.Memory 307 can be with
Be embodied as various volatibility and/or nonvolatile storage technologies, it is possible to including storage device such as hard disk,
Storage card etc., memory such as static RAM (SRAM), dynamic random access memory
Device (DRAM), flash memory etc..
In addition, hand-held set 300 can also include controller (not shown), for controlling hand-held set
300 integrated operation.Controller can be implemented as processor or microprocessor, such as mobile processing
Device.
It is to be herein pointed out in figure 3, for convenience's sake, do not show that each part it
Between connection.But, it can be connected with each other between all parts.For example, they may be coupled to
Public bus, so that interconnected amongst one another.It is same in following block diagram.
On the detailed operation of hand-held set 300, the explanation above in association with Fig. 1 and 2 is may refer to,
It will not be repeated here.
Fig. 4 shows the block diagram of the user terminal according to the embodiment of the present disclosure.
As shown in figure 4, according to the user terminal 400 of the embodiment can include communication unit 401,
Display unit 403 and input block 405.This user terminal 400 is, for example, above-mentioned delivery people 1007
The terminal device 107 used, and for example can be implemented as smart mobile phone.
Communication unit 401 can with other equipment (for example, service end 103, outer paging system 105,
Operation system) it is communicatively coupled.For example, in the example depicted in fig. 1, communication unit 401
Network 100 is may be coupled to, and is connected by network with other equipment.Communication unit 401 can be with
Including various wired communication interfaces (for example, LAN network card interfaces) and/or wireless communication module (example
Such as, WiFi communication module, radio communication such as 3G or 4G communication modules).Communication unit 401 is not
It is limited to follow single communication agreement, but various communications protocols can be followed.For example, communication unit
401 can be with a kind of equipment with a kind of communication protocol communication, and with another equipment with another communication protocols
View communication.
Display unit 403 can be in user's (for example, deliver people 1007) of user terminal 400
Existing various information, such as various forms of delivery notices.Display unit 403 can be by various aobvious
Show technology such as liquid crystal display (LCD), light emitting diode (LED) display, organic light emission two
Pole pipe (OLED) display, electric paper display etc. are realized.
Input block 405 can receive the various inputs of the user of user terminal 400, such as user
To the confirmation that can receive etc..Input block 405 can be implemented as various forms, such as keypad,
Touch input device, electromagnetic induction input unit, speech input device etc..
According to one embodiment, input block 405 and display unit 403 can be integrated,
For example it is embodied as touch-screen.
In addition, user terminal 400 can also include memory 407.Memory 407 can be stored
The information (for example, various data and program) of the operation correlation of user terminal 400.Memory 407
It can be implemented as various volatibility and/or nonvolatile storage technologies, it is possible to including storage device such as
Hard disk, storage card etc., memory such as static RAM (SRAM), dynamic random are deposited
Access to memory (DRAM), flash memory etc..
In addition, user terminal 400 can also include controller (not shown), for controlling user whole
The integrated operation at end 400.Controller can be implemented as processor or microprocessor, such as at movement
Manage device.
On the detailed operation of user terminal 400, the explanation above in association with Fig. 1 and 2 is may refer to,
It will not be repeated here.
Embodiment of this disclosure is described above.But, these embodiments are used for the purpose of
The purpose of explanation, and be not intended to limit the scope of the present disclosure.Although being respectively described more than each
Embodiment, but it is not intended that the measure in each embodiment can not be advantageously combined and use.
The scope of the present disclosure is limited by appended claims and its equivalent.Do not depart from the scope of the present disclosure,
Those skilled in the art can make a variety of alternatives and modifications, and these alternatives and modifications should all fall at this
Within scope of disclosure.
Claims (28)
1. a kind of intelligent delivery system, including service end and client communicatively connected to each other, wherein,
Service end is configured as determining the delivery information in every region according to order data, and will be determined
Delivery information send to client；
Client is configured as the delivery information based on the every region received from service end, it is determined that throwing
Route planning is passed, and the planning of identified delivery route is sent to service end；And
Service end is configured to according to the delivery route planning received from client, to extremely
Delivery people in a few follow-up delivery service area sends delivery notice, and reception comes from least one throwing
The confirmation of people is passed, and the confirmation result received is sent to client.
2. intelligent delivery system according to claim 1, wherein, client further by with
It is set to based on the confirmation result received from service end, updates delivery route planning.
3. intelligent delivery system according to claim 1, wherein, the delivery information per region
Plan including the region delivers quantity and the delivery people information associated with the region and delivers ground
Location.
4. intelligent delivery system according to claim 1, wherein, service end and operation system
Communication connection, and be configured as receiving order data from operation system.
5. intelligent delivery system according to claim 4, wherein, order data includes order
Information, the destination address of order and delivery people's information.
6. intelligent delivery system according to claim 5, wherein, service end is configured as root
According to the destination address of order, to determine that quantity is delivered in the plan in every region.
7. intelligent delivery system according to claim 1, wherein, client is configured as abiding by
Previous delivery route planning is followed to determine current delivery route planning.
8. intelligent delivery system according to claim 1, wherein, client is configured as root
Determine that delivery route is planned according to user's input.
9. intelligent delivery system according to claim 8, wherein, user's input includes
The delivery sequence in each region.
10. intelligent delivery system according to claim 9, wherein, user's input is also
Interval time is delivered including the estimation between adjacent two region.
11. intelligent delivery system according to claim 1, wherein, client is also configured
To specify to the form for delivering people's transmission delivery notice.
12. intelligent delivery system according to claim 11, wherein, send delivery notice
Form includes at least one of：
Notified by APP；
Notified by phone；
When delivery people APP is not online, notified by phone；And
First pass through APP to be notified, then notified by phone.
13. intelligent delivery system according to claim 12, wherein, service end is outer with intelligence
Paging system is communicated to connect, and carries out phone contact with delivering people by the outer paging system of intelligence.
14. intelligent delivery system according to claim 13, wherein, the outer paging system of intelligence leads to
Interactive voice answering IVR system Call Delivery people is crossed to be confirmed whether to receive, and delivers people and is led to
Cross the response that dual tone multi-frequency dtmf input indicates whether to receive.
15. intelligent delivery system according to claim 1, wherein, client is also configured
To specify to the strategy for delivering people's transmission delivery notice.
16. intelligent delivery system according to claim 15, wherein, send delivery notice
Strategy includes at least one of：
The time is specified to send delivery notice in advance；
It is automatic to notify subsequent region；
Manually boot notice；And
Disabling is notified.
17. a kind of hand-held set, including：
Communication unit, is configured to be communicated with server, to receive the throwing per region from server
Pass information；
Display unit, is configured to that the delivery information received is presented to user；And
Input block, is configured to receive the delivery route planning of user, wherein communication unit is configured
For delivery route planning is sent to server.
18. hand-held set according to claim 17, wherein, delivery route planning includes each area
The delivery sequence in domain.
19. hand-held set according to claim 18, wherein, delivery route planning also includes phase
Interval time is delivered in estimation between adjacent two regions.
20. hand-held set according to claim 17, wherein,
Communication unit is additionally configured to the knot confirmed from server the reception server to delivery people
Really, and
Display unit is additionally configured to that the confirmation result received is presented to user.
21. hand-held set according to claim 20, wherein, input block is additionally configured to connect
Receive user to send delivery notice form specify.
22. hand-held set according to claim 21, wherein, send the form bag of delivery notice
Include at least one of：
Notified by APP；
Notified by phone；
When delivery people APP is not online, notified by phone；And
First pass through APP to be notified, then notified by phone.
23. hand-held set according to claim 20, wherein, input block is additionally configured to connect
Receive user and specified to sending the tactful of delivery notice.
24. hand-held set according to claim 23, wherein, send the strategy bag of delivery notice
Include at least one of：
The time is specified to send delivery notice in advance；
It is automatic to notify subsequent region；
Manually boot notice；And
Disabling is notified.
25. a kind of user terminal, including：
Communication unit, is configured to be communicated with server, to receive delivery notice from server；
Display unit, is configured to that delivery notice is presented to user；And
Input block, be configured to receive user to whether the confirmation that can be received, wherein communication unit
It is configured as sending the confirmation to server.
26. user terminal according to claim 25, wherein, the throwing received from server
Pass notice be APP notify, and display unit be configured to show in response to the delivery notice be used for into
The interface of the row confirmation.
27. user terminal according to claim 25, wherein, the throwing received from server
It is Advise By Wire to pass notice.
28. user terminal according to claim 27, wherein, Advise By Wire is by interaction
Formula voice answer-back IVR system is sent, and input block is configured as by dual tone multi-frequency dtmf
Come input to whether the confirmation that can be received.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610156644.9A CN107203956A (en) | 2016-03-18 | 2016-03-18 | Improve intelligent delivery system, hand-held set and the user terminal for delivering efficiency |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610156644.9A CN107203956A (en) | 2016-03-18 | 2016-03-18 | Improve intelligent delivery system, hand-held set and the user terminal for delivering efficiency |
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| Publication Number | Publication Date |
|---|---|
| CN107203956A true CN107203956A (en) | 2017-09-26 |
Family
ID=59904088
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610156644.9A Pending CN107203956A (en) | 2016-03-18 | 2016-03-18 | Improve intelligent delivery system, hand-held set and the user terminal for delivering efficiency |
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Application publication date: 20170926 |