CN107169851B - Order generation method based on consultation service - Google Patents

Order generation method based on consultation service Download PDF

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CN107169851B
CN107169851B CN201710524861.3A CN201710524861A CN107169851B CN 107169851 B CN107169851 B CN 107169851B CN 201710524861 A CN201710524861 A CN 201710524861A CN 107169851 B CN107169851 B CN 107169851B
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information
mobile terminal
order
consultation
server
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CN107169851A (en
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张鹏
邵飞虎
王开源
游峰磊
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Beijing Borui Tongyun Technology Co.,Ltd.
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Jiangxi Borui Tongyun Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/22Social work or social welfare, e.g. community support activities or counselling services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/08Network architectures or network communication protocols for network security for authentication of entities
    • H04L63/0876Network architectures or network communication protocols for network security for authentication of entities based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/10Network architectures or network communication protocols for network security for controlling access to devices or network resources
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Abstract

The embodiment of the invention relates to an order generation method based on consultation service, which comprises the following steps: the server receives login verification information sent by the first mobile terminal; the server analyzes the identity information and the mobile terminal code information; the server verifies the identity information, and when the server passes the verification of the identity information, the server verifies the association relation between the identity information and the mobile terminal code information; when the association relationship is verified, sending login success prompt information to the first mobile terminal; receiving a consultation request; when the attribute information of the consultation request is a first attribute, establishing a communication link between the first mobile terminal and the second mobile terminal; the server generates first order information; when the attribute information of the consultation request is a second attribute, establishing a communication link between the first mobile terminal and the third mobile terminal; generating second order information; and generating order payment prompt information according to the preset time threshold value and the order list, and sending the order payment prompt information to the first mobile terminal.

Description

Order generation method based on consultation service
Technical Field
The invention relates to the field of data processing, in particular to an order generation method based on consultation service.
Background
At present, the information consultation service basically needs to submit forms and manually confirm information through online on-the-spot consultation, if identity card information is filled, in order to ensure the correctness of the data, a manual verification and comparison process is also needed to be added, or a third party checks the correctness of the data during service, the process is very complex, and the processing method is time-consuming and labor-consuming.
Disclosure of Invention
The invention aims to provide an order generation method based on consultation service aiming at the defects of the prior art, so that a user can select a private doctor or an emergency platform according to needs, and the time selected by the user is saved; meanwhile, the user can carry out unified payment on the consultation order information, so that a large amount of time is saved, and the service flow is optimized.
In view of this, an embodiment of the present invention provides an order generating method based on a consulting service, including:
the method comprises the steps that a server receives login verification information sent by a first mobile terminal, wherein the login verification information comprises identity information and mobile terminal code information;
the server analyzes the received login verification information to obtain the identity information and the mobile terminal code information;
the server verifies the identity information, and when the server passes the verification of the identity information, the server verifies the association relation between the identity information and the mobile terminal code information;
when the association relationship is verified, the server sends login success prompt information to the first mobile terminal;
the server receives a consultation request sent by the first mobile terminal; wherein the consultation request has attribute information;
judging attribute information of the consultation request;
when the attribute information of the consultation request is a first attribute, sending a connection request to a second mobile terminal, and establishing a communication link between the first mobile terminal and the second mobile terminal;
the server generates first order information and adds the first order information to an order list;
when the attribute information of the consultation request is a second attribute, sending a connection request to a third mobile terminal, and establishing a communication link between the first mobile terminal and the third mobile terminal;
the server generates second order information and adds the second order information to the order list;
and the server generates order payment prompt information according to a preset time threshold value and the order list and sends the order payment prompt information to the first mobile terminal.
Preferably, the consultation request includes tag information; after the server determines that the attribute information of the consultation request is the first attribute, the method further comprises the following steps:
and the server acquires the mobile terminal code information of the second mobile terminal in a first consultation service list according to the label information.
Further preferably, the step of generating the first order information by the server and adding the first order information to the order list specifically includes:
the server acquires first price information in a first consultation service list according to the label information;
generating the first order information according to the label information and the first price information;
and adding the first order information into an order list.
Preferably, the step of generating second order information by the server and adding the second order information to the order list specifically includes:
the service receives second price information sent by the third mobile terminal;
generating the second order information according to the second price information;
and adding the second order information into an order list.
Preferably, the method further comprises:
the server receives a payment instruction sent by the first mobile terminal;
and deleting the corresponding order information in the order list according to the payment instruction.
Further preferably, after the deleting the corresponding order information in the order list according to the payment instruction, the method further includes:
and generating a consultation record according to the order information, and storing the consultation record in a consultation list.
Further preferably, the method further comprises:
the server receives a consultation record query request sent by the first mobile terminal;
and acquiring the consultation list, generating a consultation record inquiry result according to the consultation list, and sending the consultation record inquiry result to the first mobile terminal.
According to the order generation method based on the consultation service, the user can select a private doctor or an emergency platform according to needs, and time selected by the user is saved; meanwhile, the user can carry out unified payment on the consultation order information, so that a large amount of time is saved, and the service flow is optimized.
Drawings
Fig. 1 is a flowchart of an order generation method based on consulting services according to an embodiment of the present invention.
Detailed Description
The technical solution of the present invention is further described in detail by the accompanying drawings and embodiments.
Fig. 1 is a flowchart of an order generation method based on consulting services according to an embodiment of the present invention, as shown in fig. 1, including:
step 101, a server receives login authentication information sent by a first mobile terminal;
the login authentication information comprises identity information and mobile terminal code information.
When a user using the first mobile terminal needs to perform information consultation, login authentication information needs to be input, and the login authentication information should include identity information and code information of the first mobile terminal. The identity information may include personal basic data such as name, identification number, mobile terminal code information including a phone number to open a service, etc. The first mobile terminal is associated with the identity information of the user and also has specific mobile terminal code information. The first mobile terminal sends login authentication information to the server to request to establish connection with the server.
102, the server analyzes the received login verification information to obtain identity information and mobile terminal code information;
the server analyzes the login verification information to obtain the identity information associated with the first mobile terminal and the code information of the first mobile terminal in the login verification information.
103, the server verifies the identity information, and when the server passes the verification of the identity information, the server verifies the association relationship between the identity information and the mobile terminal code information;
the server performs matching verification on the identity information, for example, performs matching verification on the identity card number and the name, and if the identity information can be successfully matched with the information already existing in the server, the verification is considered to be passed.
If the two are not matched, namely the information of the two is not completely the same, the verification is not passed. When the server fails the authentication, the server aborts further operations.
And when the verification information sent by the first mobile terminal passes the verification, the server verifies the association relationship between the identity information and the code information of the first mobile terminal subsequently. In the early stage of registration, one identity information should correspond to one mobile terminal code information, the association relationship between the identity information and the mobile terminal code information is stored in a user information list, a server inquires the user information list, and if the identity information sent by a first mobile terminal and the first mobile terminal code information have the association relationship, the authentication is considered to be passed; if the corresponding relation is not available, the verification is not passed.
104, when the association relation passes verification, the server sends login success prompt information to the first mobile terminal;
specifically, the server sends login success prompt information to the first mobile terminal to prompt the user that login is successful, the server sends consultation interface display data to the first mobile terminal, and the first mobile terminal generates a consultation interface according to the consultation interface display data to display.
In one specific example, the information of private doctors of each department and the emergency platform are displayed on the consultation interface, and a search bar is further included.
Step 105, the server receives a consultation request sent by the first mobile terminal;
the consultation request has attribute information which comprises a first attribute and a second attribute, wherein the first attribute refers to that the user selects to consult a private doctor, and the second attribute refers to that the user selects to consult an emergency platform.
Specifically, the first mobile terminal receives a consultation request input by a user on a consultation interface and sends the consultation request to the server.
In this case, the input of the consultation request may include three methods. The first is that the first mobile terminal receives the click of the user on the private doctor information or the first aid platform in the consultation interface and generates a consultation request according to the click; secondly, the first mobile terminal receives keyword information input by a user in a search bar of a consultation interface and generates a consultation request according to the keyword information; and thirdly, the first mobile terminal receives voice information input by the user in a search bar of the consultation interface and generates a consultation request according to the voice information.
Step 106, judging attribute information of the consultation request;
when the attribute information of the consultation request is a first attribute, executing step 107, sending a connection request to the second mobile terminal, and establishing a communication link between the first mobile terminal and the second mobile terminal;
specifically, when the user clicks the required private doctor information on the consultation interface, the server sends a connection request to the second mobile terminal to request to establish a communication link between the first mobile terminal and the second mobile terminal, and the user can directly consult the private doctor.
In order to provide accurate consultation for a user, a first consultation service list is preset in a server, and the first consultation service list comprises label information and mobile terminal code information of a corresponding private doctor; the label information can refer to departments of private doctors, such as orthopedics, ophthalmology and the like, and can also refer to symptoms, such as cold, cough and the like.
In a specific example, when the user inputs orthopedics in a search bar of a consultation interface, a consultation request generated by the first mobile terminal includes tag information "orthopedics", the server obtains mobile terminal code information of the second mobile terminal in the first consultation service list according to the tag information "orthopedics", and sends a connection request to the second mobile terminal to request establishment of a communication link between the first mobile terminal and the second mobile terminal, so that the user can directly consult with an orthopedics doctor.
Step 108, the server generates first order information and adds the first order information to an order list;
price information is also included in the first consultation service list, and the consultation price corresponding to each private doctor can be the same or different; after the user consults, the server acquires first price information in a first consultation service list according to the label information and generates first order information according to the label information and the first price information; the first order information is added to an order list.
In a preferred embodiment, after the first order information is generated, the method further comprises the steps that the server generates a confirmation prompt message and sends the confirmation prompt message to the first mobile terminal; when the user is satisfied with the service, the first mobile terminal sends a confirmation instruction to the server in the confirmation instruction input by the first mobile terminal; and after receiving the confirmation instruction, the server adds the first order information to an order list corresponding to the user.
When the attribute information of the consultation request is a second attribute, executing step 109, sending a connection request to the third mobile terminal, and establishing a communication link between the first mobile terminal and the third mobile terminal;
the third mobile terminal is a mobile terminal of an emergency personnel in the emergency platform.
Specifically, when the first mobile terminal receives the click of the user on the first-aid platform in the consultation interface, the server sends a connection request to the first-aid platform, and a communication link between the first mobile terminal and the first-aid platform is established, so that the user can timely call for help in an emergency.
Step 110, the server generates second order information and adds the second order information to an order list;
specifically, after the rescue service is completed, the third mobile terminal receives second price information input by the emergency personnel and sends the second price information to the server; the server generates second order information according to the second price information; and adding the second order information into an order list corresponding to the user.
In a preferred embodiment, the emergency platform may provide services such as physical examination and accompanying diagnosis besides emergency services, the user may select the emergency platform after establishing a communication link with the third mobile terminal, and after completing the emergency services, the server acquires second price information according to the service type selected by the user, where the second price information may be preset and stored in the server; the server generates second order information according to the second price information; and adding the second order information into an order list corresponding to the user.
And step 111, the server generates order payment prompt information according to the preset time threshold value and the order list and sends the order payment prompt information to the first mobile terminal.
The preset time threshold may be a week or a month, and the server may set different preset time thresholds for different users according to the historical payment conditions of the users.
Specifically, the order payment prompt information further comprises a payment link, and the first mobile terminal receives clicking of the payment link by the user and generates a payment page; receiving a payment instruction input by a user on a payment page, and sending the payment instruction to a server; the server receives a payment instruction sent by the first mobile terminal; and deleting the corresponding order information in the order list according to the payment instruction.
If the user does not pay, the server can automatically push a payment page to the first mobile terminal when the first mobile terminal sends a consultation request next time, and the user is prompted to pay.
In a preferred embodiment, the method further comprises the step that the server generates a consultation record according to the order information and stores the consultation record in a consultation list. When a user wants to inquire the consultation record, the first mobile terminal receives a consultation record inquiry request input by the user and sends the consultation record inquiry request to the server; the server receives a consultation record query request sent by a first mobile terminal; acquiring a consultation list corresponding to the user according to the consultation record inquiry request, generating a consultation record inquiry result according to the consultation list, and sending the consultation record inquiry result to the first mobile terminal; and the first mobile terminal displays the inquiry result of the consultation record.
According to the order generation method based on the consultation service, the user can select a private doctor or an emergency platform according to needs, and time selected by the user is saved; meanwhile, the user can carry out unified payment on the consultation order information, so that a large amount of time is saved, and the service flow is optimized.
Those of skill would further appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied in hardware, a software module executed by a processor, or a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are merely exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims (7)

1. An order generation method based on consultation service, characterized in that the method comprises:
the method comprises the steps that a server receives login verification information sent by a first mobile terminal, wherein the login verification information comprises identity information and mobile terminal code information;
the server analyzes the received login verification information to obtain the identity information and the mobile terminal code information;
the server verifies the identity information, and when the server passes the verification of the identity information, the server verifies the association relation between the identity information and the mobile terminal code information;
when the association relationship is verified, the server sends login success prompt information to the first mobile terminal;
the server receives a consultation request sent by the first mobile terminal; the consultation request is generated according to voice information after the first mobile terminal receives the voice information input by a user in a search bar of a consultation interface, and the consultation request has attribute information;
judging attribute information of the consultation request;
when the attribute information of the consultation request is a first attribute, sending a connection request to a second mobile terminal, and establishing a communication link between the first mobile terminal and the second mobile terminal;
the server generates first order information and adds the first order information to an order list;
when the attribute information of the consultation request is a second attribute, sending a connection request to a third mobile terminal, and establishing a communication link between the first mobile terminal and the third mobile terminal;
the server generates second order information and adds the second order information to the order list;
the server generates order payment prompt information according to a preset time threshold value and the order list and sends the order payment prompt information to the first mobile terminal; the order payment prompt information comprises a payment link, the first mobile terminal receives clicking of a user on the payment link, generates a payment page, receives a payment instruction input by the user on the payment page and sends the payment instruction to the server; the server sets different preset time thresholds according to the historical payment condition of the user.
2. The counseling service based order generating method as claimed in claim 1, wherein the counseling request includes label information; after the server determines that the attribute information of the consultation request is the first attribute, the method further comprises the following steps:
and the server acquires the mobile terminal code information of the second mobile terminal in a first consultation service list according to the label information.
3. The consulting service based order generating method of claim 2, wherein the step of generating the first order information by the server and adding the first order information to the order list specifically comprises:
the server acquires first price information in a first consultation service list according to the label information;
generating the first order information according to the label information and the first price information;
and adding the first order information into an order list.
4. The consulting service based order generating method of claim 1, wherein the server generates second order information, and adding the second order information to the order list specifically includes:
the server receives second price information sent by the third mobile terminal;
generating the second order information according to the second price information;
and adding the second order information into an order list.
5. The counsel service based order generating method as claimed in claim 1, wherein the method further comprises:
the server receives a payment instruction sent by the first mobile terminal;
and deleting the corresponding order information in the order list according to the payment instruction.
6. The counsel service based order generating method as claimed in claim 5, wherein after the deleting the corresponding order information in the order list according to the payment instruction, the method further comprises:
and generating a consultation record according to the order information, and storing the consultation record in a consultation list.
7. The counsel service based order generating method as claimed in claim 6, wherein the method further comprises:
the server receives a consultation record query request sent by the first mobile terminal;
and acquiring the consultation list, generating a consultation record inquiry result according to the consultation list, and sending the consultation record inquiry result to the first mobile terminal.
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