CN107133847A - Send water order generation method, apparatus and system - Google Patents
Send water order generation method, apparatus and system Download PDFInfo
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- CN107133847A CN107133847A CN201710297430.8A CN201710297430A CN107133847A CN 107133847 A CN107133847 A CN 107133847A CN 201710297430 A CN201710297430 A CN 201710297430A CN 107133847 A CN107133847 A CN 107133847A
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- user terminal
- information
- order
- user
- incoming call
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Abstract
The present invention provides one kind and send water order generation method, apparatus and system, described to send water order generating system to include cloud server, user terminal and the bottled water station terminal communicated to connect each other, and methods described includes:The cloud server receives the phone incoming call of user terminal, destination service project and the subscriber directory number of the user terminal that acquisition user specifies;Corresponding consignee's information is matched according to the subscriber directory number;The cloud server generates order and the core label identification code of the order according to the destination service project and consignee's information, and is sent to the bottled water station terminal;The user terminal recognizes the core label identification code, is sent to the cloud server and signs for information, the information of signing for is sent to the bottled water station terminal by the cloud server.In this way, realize docking for user that black phone places an order and internet businessman, lifting legacy user use or concern interconnected network mode wish, promote transition of the legacy user to Internet user.
Description
Technical field
The present invention relates to Internet technical field, send water order generation method, device in particular to one kind and be
System.
Background technology
With the modernization development of service industry, Service Order is generated also to be changed on line increasingly.Current drinking water send water row
In industry, send water form ordering system to be placed an order mode by the tradition of manual telephone system voice mostly, there is presently provided the businessman of service all increasingly
Networking is interconnected, internet is following inevitable development trend, send water order to be also required to place an order mode transition to internet.But pass
The user group for the mode that places an order of uniting directly uses or the wish of concern interconnected network mode is not strong, it is difficult to realize to interconnected network mode
Transition.Lack a kind of transient mode in the prior art the user for sending water industry tradition to place an order mode is incorporated into Internet user
In colony, the loss of user group is caused, user's coverage narrows.
The content of the invention
In order to overcome above-mentioned deficiency of the prior art, water order generation side is sent it is an object of the invention to provide one kind
Method, applied to the cloud server with user terminal and bottled water station terminal communication, methods described includes:
The phone incoming call of user terminal is received, destination service project and the user of the user terminal that acquisition user specifies
Telephone number, the destination service project includes bottled water brand and send water number amount;
Corresponding consignee's information is matched according to the subscriber directory number;
According to the destination service project and the core label identification code of consignee's information generation order and the order, and it is sent to
The bottled water station terminal;
Receive the user terminal and sign for information by recognizing that the core label identification code is sent, the information of signing for is sent
To the bottled water station terminal.
Further, in the above-mentioned methods, the cloud server includes corresponding with the subscriber directory number silent
Recognize service item;The phone incoming call for receiving user terminal, obtains destination service project and user end that user specifies
The step of subscriber directory number at end, including:
The phone incoming call of user terminal is received, is played in the case where disconnecting the phone incoming call to the user terminal
The prompting of on-hook;
After the phone incoming call of the user terminal is hung up, the number for obtaining missed call is used as the subscriber phone number
Code, and lookup default service project corresponding with the subscriber directory number is used as destination service project.
Further, in the above-mentioned methods, it is described according to the destination service project and consignee's information generate order and
The core label identification code of the order, and the step of be sent to the bottled water station terminal, including:
According to the destination service project and consignee's information generation order, acknowledgement of orders request is generated according to order contents
Information is simultaneously sent to the user terminal;
Receive after the acknowledgement of orders feedback information that the user terminal is sent, generate the core label identification code of the order, and will
The core label identification code of the order and the order sends jointly to the bottled water station terminal.
Further, in the above-mentioned methods, the phone incoming call for receiving user terminal, obtains the target clothes that user specifies
The step of subscriber directory number of business project and the user terminal, including:
The phone incoming call of user terminal is received, is played in the case where disconnecting the phone incoming call to the user terminal
The prompting of on-hook;
After the phone incoming call of the user terminal is hung up, the number for obtaining missed call is used as the subscriber phone number
Code, and the user terminal is pushed into lower singular link;
The operation that institute's user terminal is carried out by the lower singular link is received, the destination service project that user specifies is obtained.
Further, in the above-mentioned methods, the phone incoming call for receiving user terminal, obtains the target clothes that user specifies
The step of subscriber directory number of business project and the user terminal, including:
The phone incoming call of user terminal is received, the subscriber directory number of the user terminal is recorded;
User's selection target service item is obtained by the self-service answer service of voice.
Further, in the above-mentioned methods, incoming call of the cloud server including multiple different service phone numbers connects
Mouthful, each service phone number has at least one corresponding candidate service project;The phone for receiving user terminal is exhaled
The step of entering, including:
The phone incoming call of user terminal is received, the service phone number dialed and the user of the user terminal is obtained
The subscriber directory number of terminal;
Corresponding candidate service project is matched so that user selects according to the service phone number dialed of the user terminal
Select.
Further, in the above-mentioned methods, the information of signing for includes signing for evaluation information;It is described to receive user's end
Information is signed in end by recognizing that the core label identification code is sent, and the step that information is sent to the bottled water station terminal is signed for by described
Suddenly, including:
The user terminal is received by recognizing that the core label identification code sends access request, it is aobvious by the user terminal
Show and sign for evaluating interface;
User is obtained to send in the evaluation information of signing for for signing for evaluating interface input, and by the evaluation information of signing for
Give bottled water station terminal.
Further, in the above-mentioned methods, it is described to receive the user terminal by recognizing that the core label identification code is sent
Access request, the step of signing for evaluating interface by the user terminal displays one, including:
The user terminal is received by recognizing that the core label identification code sends access request, whether the user terminal is judged
There is unreceipted order;
When there is unreceipted order, sign for evaluating interface by the user terminal displays;
When in the absence of unreceipted order, pass through the interface that places an order of the user terminal displays new order.
The another object of the present invention also is that providing one kind send water order generating means, applied to user terminal and sending water
Stand the cloud server of terminal communication, described device includes:
Incoming call receiving module, the phone incoming call for receiving user terminal, obtain the destination service project specified of user and
The subscriber directory number of the user terminal, the destination service project includes bottled water brand and send water number amount;
Matching module, for matching corresponding consignee's information according to the subscriber directory number;
Generation module, the core label for generating order and the order according to the destination service project and consignee's information are known
Other code, and it is sent to the bottled water station terminal;
Sign for confirming module, for receiving the user terminal by recognizing signing for for the core label identification code transmission
During information, the information of signing for is sent to the bottled water station terminal.
It is described to send water order generating system to include another object of the present invention is to provide one kind to send water order generating system
Cloud server, user terminal and the bottled water station terminal communicated to connect each other;The cloud server, user terminal and send
Water station terminal carries out data message interaction to realize following functions each other:
The cloud server receives the phone incoming call of user terminal, obtains destination service project that user specifies and described
The subscriber directory number of user terminal, the destination service project includes bottled water brand and send water number amount;
The cloud server matches corresponding consignee's information according to the subscriber directory number;
The cloud server generates order and the core label of the order according to the destination service project and consignee's information
Identification code, and it is sent to the bottled water station terminal;
The user terminal recognizes the core label identification code, is sent to the cloud server and signs for information, the high in the clouds
The information of signing for is sent to the bottled water station terminal by server.
In terms of existing technologies, the invention has the advantages that:
What the present invention was provided send water order generation method, apparatus and system, by receiving the phone incoming call of user terminal, will
Phone, which places an order, transfers into internet platform.Phone ordering system is provided in user oriented one end, is maintained alone under original phone
The use habit of family colony.Turn to provide internet platform in service-oriented one section of businessman, it is ensured that the efficiency of order acknowledgement.This
Sample, realizes traditional the place an order client of mode and docking for internet businessman.And by internet core label mode, carry out internet
The popularization of mode, lifting legacy user uses or paid close attention to the wish of interconnected network mode, promotes legacy user to Internet user's
Transition.
Brief description of the drawings
In order to illustrate the technical solution of the embodiments of the present invention more clearly, below will be attached to what is used required in embodiment
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, therefore is not construed as pair
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, can also be according to this
A little accompanying drawings obtain other related accompanying drawings.
Fig. 1 is the interaction schematic diagram provided in an embodiment of the present invention for sending water order generating system;
Fig. 2 is the schematic diagram of cloud server provided in an embodiment of the present invention;
Fig. 3 is the step schematic flow sheet provided in an embodiment of the present invention for sending water order generation method;
Fig. 4 is the schematic diagram provided in an embodiment of the present invention for sending water order generating means.
Icon:10- send water order generating system;100- cloud servers;110- send water order generating means;111- incoming calls
Receiving module;112- matching modules;113- generation modules;114- signs for confirming module;120- memories;130- processors;
140- communication units;200- user terminals;300- bottled water station terminals;400- networks.
Embodiment
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is
A part of embodiment of the present invention, rather than whole embodiments.The present invention implementation being generally described and illustrated herein in the accompanying drawings
The component of example can be arranged and designed with a variety of configurations.
Therefore, the detailed description of embodiments of the invention below to providing in the accompanying drawings is not intended to limit claimed
The scope of the present invention, but be merely representative of the present invention selected embodiment.Based on the embodiment in the present invention, this area is common
The every other embodiment that technical staff is obtained under the premise of creative work is not made, belongs to the model that the present invention is protected
Enclose.
It should be noted that:Similar label and letter represents similar terms in following accompanying drawing, therefore, once a certain Xiang Yi
It is defined in individual accompanying drawing, then it further need not be defined and explained in subsequent accompanying drawing.
In the description of the invention, in addition it is also necessary to explanation, unless otherwise clearly defined and limited, term " setting ",
" installation ", " connected ", " connection " should be interpreted broadly, for example, it may be fixedly connected or be detachably connected, or one
Connect body;Can be mechanical connection or electrical connection;Can be joined directly together, can also be indirect by intermediary
It is connected, can is the connection of two element internals.For the ordinary skill in the art, on being understood with concrete condition
State the concrete meaning of term in the present invention.
As shown in figure 1, be the interaction schematic diagram for giving water order generating system 10 that present pre-ferred embodiments are provided, it is described
Water order generating system 10 is sent to include cloud server 100, user terminal 200 and the bottled water station terminal communicated to connect each other
300.The cloud server 100, user terminal 200 and bottled water station terminal 300 can be communicated by network 400, to realize
Data communication or interaction between the cloud server 100, user terminal 200 and bottled water station terminal 300.
In the present embodiment, the cloud server 100 may be, but not limited to, web (website) server, ftp (file
Transfer protocol, FTP) server etc..The user terminal 200 can be the mobile terminal of user
(such as mobile phone), the bottled water station terminal 300 can be to provide electric terminal (such as mobile phone, tablet personal computer, the personal electricity of service businessman
Brain etc.).The network 400 may be, but not limited to, cable network or wireless network.
The cloud server 100, user terminal 200 and bottled water station terminal 300 carry out data message interaction each other
To realize following functions:
The cloud server 100 receives the phone incoming call of user terminal 200, obtains the destination service project that user specifies
And the subscriber directory number of the user terminal 200.The cloud server 100 matches correspondence according to the subscriber directory number
Consignee's information.The cloud server 100 generates order according to the destination service project and consignee's information and this is ordered
Single core label identification code, and it is sent to the bottled water station terminal 300.
The user terminal 200 recognizes the core label identification code, is sent to the cloud server 100 and signs for information, institute
State cloud server 100 and the information of signing for is sent to the bottled water station terminal 300.
As shown in Fig. 2 being the block diagram of the cloud server 100 shown in Fig. 1.The cloud server 100 includes
Send water order generating means 110, memory 120, processor 130, communication unit 140.
The memory 120, processor 130 and each element of communication unit 140 are directly or indirectly electrical each other
Connection, to realize the transmission or interaction of data.For example, these elements can pass through one or more communication bus or letter each other
Number line, which is realized, to be electrically connected with.It is described to send water order generating means 110 be with software or firmware (firmware) including at least one
Form be stored in the memory 120 or be solidificated in the operating system (operating of the cloud server 100
System, OS) in software function module.The processor 130 is used to perform the executable mould stored in the memory 120
Block, such as it is described send water order generating means 110 included by software function module and computer program.
Wherein, the memory 120 may be, but not limited to, random access memory (Random Access
Memory, RAM), read-only storage (Read Only Memory, ROM), programmable read only memory (Programmable
Read-Only Memory, PROM), erasable read-only memory (Erasable Programmable Read-Only
Memory, EPROM), electricallyerasable ROM (EEROM) (Electric Erasable Programmable Read-Only
Memory, EEPROM) etc..Wherein, memory 120 be used for storage program, the processor 130 after execute instruction is received,
Perform described program.The communication unit 140 is used to set up the cloud server 100, user terminal by the network 400
Communication connection between 200 and bottled water station terminal 300, and for passing through the transceiving data of network 400.
Fig. 3 is refer to, Fig. 3 send water order generation method for one kind applied to cloud server 100 shown in Fig. 1, below
Each step to methods described is described in detail.
Step S110, receives the phone incoming call of user terminal 200, obtains destination service project and the use that user specifies
The subscriber directory number of family terminal 200, wherein, the destination service project includes bottled water brand and send water number amount.
Specifically, in the first embodiment of the present embodiment, the cloud server 100 includes and the user
The corresponding default service project of telephone number.The cloud server 100 receives the phone incoming call of user terminal 200, is not connecing
The prompting of on-hook is played in the case of leading to the phone incoming call to the user terminal 200.
In the present embodiment, the service phone number of the cloud server 100 can set the CRBT of prompting on-hook,
Such as CRBT voice message " system has been received by service request, please hang up ".The user terminal 200 dials the cloud server
After 100 service phone number, in the case where disconnecting the phone incoming call by the CRBT to the user terminal 200
Play the prompting of on-hook.
The cloud server 100 obtains the number of missed call after the phone incoming call of the user terminal 200 is hung up
As the subscriber directory number, and default service project corresponding with the subscriber directory number is searched as destination service
Mesh.
Based on above-mentioned design, subscriber directory number and destination service project can be determined by giving tacit consent to missed call, in this way,
In the case where service item is relatively simple, subscriber directory number and destination service project can be fast and accurately obtained, and
It is that user saves cost of the phone call due to disconnecting the phone incoming call of user.
Further, in the present embodiment, the cloud server 100 is according to the destination service project and consignee
Information generates order, generates acknowledgement of orders solicited message according to order contents and is sent to the user terminal 200.The high in the clouds
Server 100 is received after the acknowledgement of orders feedback information that the user terminal 200 is sent, and generates the core label identification code of the order,
And the core label identification code of the order and the order is sent jointly into the bottled water station terminal 300.In this way, entering to order contents
Row once confirms, prevents user because the mistake caused that dials places an order by mistake.
In second of embodiment of the present embodiment, the phone that the cloud server 100 receives user terminal 200 is exhaled
Enter, play the prompting of on-hook to the user terminal 200 in the case where disconnecting the phone incoming call.The cloud server
100 after the phone incoming call of the user terminal 200 is hung up, and obtains the number of missed call as the subscriber directory number,
And the user terminal 200 is pushed into lower singular link.In the present embodiment, the lower singular link can place an order interface for one
Chained address.
The cloud server 100 receives the operation that institute's user terminal 200 is carried out by the lower singular link, obtains user
The destination service project specified.
Based on above-mentioned design, the user terminal 200 can easily obtain the lower singular link, institute by phone incoming call
The destination service project that subscriber directory number and user specify can also fast and accurately be obtained by stating cloud server 100.
In the third embodiment of the present embodiment, the phone that the cloud server 100 receives user terminal 200 is exhaled
Enter, record the subscriber directory number of the user terminal 200.User's selection target is obtained by the self-service answer service of voice to service
Project.
In the third mode of the present embodiment, the cloud server 100 can receive the user terminal 200
Phone is connected after phone incoming call immediately and provides voice self-service answer service.The cloud server 100 can also be at above-mentioned
Under situation described in the first embodiment or second of embodiment of embodiment, exceed in the phone incoming call of user terminal 200
During one preset time (such as 10 seconds) non-on-hook, switch to the third embodiment of the present embodiment, connect phone and provide the user
The self-service answer service of voice.
Further, in the present embodiment, the cloud server 100 can be from multiple different 300 pairs of bottled water station terminals
Connect, according to the corresponding consignee's information of the user terminal 200 and destination service project, match under nearest bottled water station progress
It is single.
Step S120, corresponding consignee's information is matched according to the subscriber directory number.
Specifically, in the present embodiment, the cloud server 100 be stored with it is corresponding with the subscriber directory number receive
Goods people's information.The cloud server 100 searches whether there is the consignee's information matched with the subscriber directory number of incoming call.When
When finding the consignee's information matched with the subscriber directory number of incoming call, consignee's information is obtained as the receipts of the order
Goods people's information.When not finding the consignee's information matched with the subscriber directory number of incoming call, obtained by artificial speech service
Take and record consignee's information of user.
Step S130, is recognized according to the core label that the destination service project and consignee's information generate order and the order
Code, and it is sent to the bottled water station terminal 300.
Specifically, the order of generation and order core label identification code are being sent to offer service by the cloud server 100
Businessman the bottled water station terminal 300 there is provided the businessman of service according to the sequence information obtained from the bottled water station terminal 300
Corresponding service item is provided the user, and provides the user the core label identification code and completes service item really to carry out
Recognize.
In the present embodiment, the bottled water station terminal 300 the core label identification code can be printed to after entity tag with
Order goods is distributed to user together, it would however also be possible to employ the displaying of electronics core label identification code is sent to user.
Step S140, receives the user terminal 200 and signs for information by recognizing that the core label identification code is sent, will be described
Sign for information and be sent to the bottled water station terminal 300.
In the present embodiment, the information of signing for includes signing for evaluation information.The cloud server 100 receives the use
Family terminal 200 is signed for evaluating by recognizing that the core label identification code sends access request by the user terminal 200 display one
Interface.The cloud server 100 obtains user in the evaluation information of signing for for signing for evaluating interface input, and by the label
Receive evaluation information and be sent to bottled water station terminal 300.The core label identification code can be Quick Response Code or bar code.
Further, in the present embodiment, pay link, the user terminal can also be included in the core label identification code
It is flat via the cloud server 100 or third-party charging by the link of paying after the 200 identification core label identification codes
Platform carries out reimbursement of expense.
Further, in the present embodiment, lower singular link, the user terminal can also be included in the core label identification code
200 by recognizing the core label identification code to the cloud server 100 transmission access request, and the cloud server 100 is sentenced
The user terminal 200 break with the presence or absence of unreceipted order.When there is unreceipted order, pass through the user terminal 200
Sign for evaluating interface described in display.When in the absence of unreceipted order, the interface that places an order is shown by the user terminal 200.Such as
This, user can reuse the core label identification code and be placed an order as online entrance, promote user and placed an order to internet
The transition of mode.
Fig. 4 is refer to, the present embodiment also provides one kind and send water order generating means 110, applied to the high in the clouds clothes shown in Fig. 1
Be engaged in device 100, it is described send water order generating means 110 include incoming call receiving module 111, matching module 112, generation module 113 and
Sign for confirming module 114.
The incoming call receiving module 111, the phone incoming call for receiving user terminal 200 obtains the target that user specifies
The subscriber directory number of service item and the user terminal 200.In the present embodiment, the incoming call receiving module 111 can be used for
The step S110 shown in Fig. 3 is performed, the specific descriptions on the incoming call receiving module 111 can join retouches to the step S110
State.
The matching module 112, for matching corresponding consignee's information according to the subscriber directory number.The present embodiment
In, the matching module 112 can be used for performing the step S120 shown in Fig. 3, and the specific descriptions on the matching module 112 can
Join the description to the step S120.
The generation module 113, for generating order and the order according to the destination service project and consignee's information
Core label identification code, and be sent to the bottled water station terminal 300.In the present embodiment, the generation module 113 can be used for performing figure
Step S130 shown in 3, the specific descriptions on the generation module 113 can join the description to the step S130.
It is described to sign for confirming module 114, for receiving the user terminal 200 by recognizing the core label identification code
When signing for information of transmission, the bottled water station terminal 300 is sent to by the information of signing for.It is described to sign for really in the present embodiment
Recognize module 114 to can be used for performing the step S140 shown in Fig. 3, sign for confirming that the specific descriptions of module 114 can join pair on described
The description of the step S140.
In summary, what the present invention was provided send water order generation method, apparatus and system, by receiving user terminal 200
Phone incoming call, phone is placed an order and transferred into internet platform.Phone ordering system is provided in user oriented one end, original is maintained
There is phone to place an order the use habit of user group.Turn to provide internet platform in service-oriented one section of businessman, it is ensured that order
The efficiency of acknowledgement.So, traditional the place an order client of mode and docking for internet businessman are realized.And pass through internet core label side
Formula, carry out interconnected network mode popularization, lifting legacy user use or concern interconnected network mode wish, promote legacy user to
The transition of Internet user.
, can also be by other in embodiment provided herein, it should be understood that disclosed apparatus and method
Mode realize.Device embodiment described above is only schematical, for example, the flow chart and block diagram in accompanying drawing are shown
According to the device, the architectural framework in the cards of method and computer program product, function of multiple embodiments of the present invention
And operation.At this point, each square frame in flow chart or block diagram can represent one of a module, program segment or code
Point, a part for the module, program segment or code is used to realize the executable of defined logic function comprising one or more
Instruction.It should also be noted that in some implementations as replacement, the function of being marked in square frame can also be with different from attached
The order marked in figure occurs.For example, two continuous square frames can essentially be performed substantially in parallel, they also may be used sometimes
To perform in the opposite order, this is depending on involved function.It is also noted that each in block diagram and/or flow chart
The combination of square frame and the square frame in block diagram and/or flow chart, can with function or action as defined in performing it is special based on
The system of hardware is realized, or can be realized with the combination of specialized hardware and computer instruction.
In addition, each functional module in each embodiment of the invention can integrate to form an independent portion
Point or modules individualism, can also two or more modules be integrated to form an independent part.
If the function is realized using in the form of software function module and is used as independent production marketing or in use, can be with
It is stored in a computer read/write memory medium.Understood based on such, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are to cause a computer equipment (can be individual
People's computer, server, or network equipment etc.) perform all or part of step of each of the invention embodiment methods described.
And foregoing storage medium includes:USB flash disk, mobile hard disk, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.
It should be noted that herein, such as first and second or the like relational terms are used merely to a reality
Body or operation make a distinction with another entity or operation, and not necessarily require or imply these entities or deposited between operating
In any this actual relation or order.Moreover, term " comprising ", "comprising" or its any other variant are intended to
Nonexcludability is included, so that process, method, article or equipment including a series of key elements not only will including those
Element, but also other key elements including being not expressly set out, or also include being this process, method, article or equipment
Intrinsic key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that
Also there is other identical element in process, method, article or equipment including the key element.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.Within the spirit and principles of the invention, that is made any repaiies
Change, equivalent substitution, improvement etc., should be included in the scope of the protection.It should be noted that:Similar label and letter exists
Similar terms is represented in following accompanying drawing, therefore, once being defined in a certain Xiang Yi accompanying drawing, is then not required in subsequent accompanying drawing
It is further defined and explained.
The foregoing is only a specific embodiment of the invention, but protection scope of the present invention is not limited thereto, any
Those familiar with the art the invention discloses technical scope in, change or replacement can be readily occurred in, should all be contained
Cover within protection scope of the present invention.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
1. one kind send water order generation method, applied to the cloud server with user terminal and bottled water station terminal communication, it is special
Levy and be, methods described includes:
The phone incoming call of user terminal is received, destination service project and the subscriber phone of the user terminal that acquisition user specifies
Number, the destination service project includes bottled water brand and send water number amount;
Corresponding consignee's information is matched according to the subscriber directory number;
According to the destination service project and the core label identification code of consignee's information generation order and the order, and it is sent to described
Bottled water station terminal;
Receive the user terminal and sign for information by recognizing that the core label identification code is sent, the information of signing for is sent to institute
State bottled water station terminal.
2. according to the method described in claim 1, it is characterised in that the cloud server includes and the subscriber phone number
The corresponding default service project of code;The phone incoming call for receiving user terminal, obtain the destination service project specified of user and
The step of subscriber directory number of the user terminal, including:
The phone incoming call of user terminal is received, on-hook is played to the user terminal in the case where disconnecting the phone incoming call
Prompting;
After the phone incoming call of the user terminal is hung up, the number of missed call is obtained as the subscriber directory number, and
Search default service project corresponding with the subscriber directory number and be used as destination service project.
3. method according to claim 2, it is characterised in that described according to the destination service project and consignee's information
The step of generating the core label identification code of order and the order, and be sent to the bottled water station terminal, including:
According to the destination service project and consignee's information generation order, acknowledgement of orders solicited message is generated according to order contents
And it is sent to the user terminal;
Receive after the acknowledgement of orders feedback information that the user terminal is sent, generate the core label identification code of the order, and will be described
The core label identification code of order and the order sends jointly to the bottled water station terminal.
4. according to the method described in claim 1, it is characterised in that the phone incoming call for receiving user terminal, obtain user
The step of subscriber directory number of the destination service project specified and the user terminal, including:
The phone incoming call of user terminal is received, on-hook is played to the user terminal in the case where disconnecting the phone incoming call
Prompting;
After the phone incoming call of the user terminal is hung up, the number of missed call is obtained as the subscriber directory number, and
The user terminal is pushed into lower singular link;
The operation that institute's user terminal is carried out by the lower singular link is received, the destination service project that user specifies is obtained.
5. according to the method described in claim 1, it is characterised in that the phone incoming call for receiving user terminal, obtain user
The step of subscriber directory number of the destination service project specified and the user terminal, including:
The phone incoming call of user terminal is received, the subscriber directory number of the user terminal is recorded;
User's selection target service item is obtained by the self-service answer service of voice.
6. according to the method described in claim 1, it is characterised in that the cloud server is stored with and the subscriber phone number
The corresponding consignee's information of code;The step of matching corresponding consignee's information according to the subscriber directory number, including:
Search whether there is the consignee's information matched with the subscriber directory number of incoming call;
When finding the consignee's information matched with the subscriber directory number of incoming call, the consignee's information conduct found is obtained
Consignee's information of the order;
When not finding the consignee's information matched with the subscriber directory number of incoming call, obtained and remembered by artificial speech service
Employ consignee's information at family.
7. the method according to claim 1-6 any one, it is characterised in that the information of signing for includes signing for evaluating letter
Breath;It is described to receive the user terminal by recognizing that information is signed in the core label identification code transmission, the information of signing for is sent
The step of to the bottled water station terminal, including:
The user terminal is received by recognizing that the core label identification code sends access request, passes through the user terminal displays one
Sign for evaluating interface;
Obtain user and send feeding in the evaluation information of signing for for signing for evaluating interface input, and by the evaluation information of signing for
Water station terminal.
8. the method according to claim 1-6 any one, it is characterised in that the reception user terminal is by knowing
Not described core label identification code sends access request, the step of signing for evaluating interface by the user terminal displays one, including:
The user terminal is received by recognizing that the core label identification code sends access request, judges that the user terminal whether there is
Unreceipted order;
When there is unreceipted order, sign for evaluating interface by the user terminal displays;
When in the absence of unreceipted order, pass through the interface that places an order of the user terminal displays new order.
9. one kind send water order generating means, applied to the cloud server with user terminal and bottled water station terminal communication, it is special
Levy and be, described device includes:
Incoming call receiving module, the phone incoming call for receiving user terminal obtains the destination service project specified of user and described
The subscriber directory number of user terminal, the destination service project includes bottled water brand and send water number amount;
Matching module, for matching corresponding consignee's information according to the subscriber directory number;
Generation module, the core label for generating order and the order according to the destination service project and consignee's information are recognized
Code, and it is sent to the bottled water station terminal;
Sign for confirming module, for receiving the user terminal by recognizing that what the core label identification code sent signs for information
When, the information of signing for is sent to the bottled water station terminal.
10. one kind send water order generating system, it is characterised in that described to send water order generating system to include communication link each other
Cloud server, user terminal and the bottled water station terminal connect;The cloud server, user terminal and bottled water station terminal mutually it
Between carry out data message interaction to realize following functions:
The cloud server receives the phone incoming call of user terminal, obtains destination service project and the user that user specifies
The subscriber directory number of terminal, the destination service project includes bottled water brand and send water number amount;
The cloud server matches corresponding consignee's information according to the subscriber directory number;
The core label that the cloud server generates order and the order according to the destination service project and consignee's information are recognized
Code, and it is sent to the bottled water station terminal;
The user terminal recognizes the core label identification code, is sent to the cloud server and signs for information, the cloud service
The information of signing for is sent to the bottled water station terminal by device.
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CN201710297430.8A CN107133847A (en) | 2017-04-28 | 2017-04-28 | Send water order generation method, apparatus and system |
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