CN107124497B - Service setting method - Google Patents
Service setting method Download PDFInfo
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- CN107124497B CN107124497B CN201710527400.1A CN201710527400A CN107124497B CN 107124497 B CN107124497 B CN 107124497B CN 201710527400 A CN201710527400 A CN 201710527400A CN 107124497 B CN107124497 B CN 107124497B
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- identification code
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/72418—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services
- H04M1/72424—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting emergency services with manual activation of emergency-service functions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
- H04M2203/6009—Personal information, e.g. profiles or personal directories being only provided to authorised persons
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
- H04M2203/6045—Identity confirmation
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/04—Special services or facilities for emergency applications
Abstract
The invention relates to a service setting method, step 1, process the operating system and receive the first request message; step 2, analyzing the first request information, if the first request information is the request for opening the service information, executing step 3, and if the first request information is the set opened service information, executing step 4; step 3, identifying a first service identification code in the service opening request information, setting a service corresponding to the first service identification code as an opening state, sending second request information to the server, updating an opening service list by the server according to the second request information, and setting the service state corresponding to the first service identification code as an opening state; the services comprise personal file services, health file services, emergency rescue services, private doctor services, common contact services and emergency contact services; and 4, identifying a second service identification code for setting the opened service information and calling related services. The invention is convenient for the old to use daily, and can conveniently and quickly send out a rescue request signal in case of emergency.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a service setting method.
Background
With the increasing progress of mobile communication technology, the use of intelligent terminals is more and more popular. However, with the increase of the number of users, especially the number of the elderly users, the situation that the users encounter various problems during the use of the mobile phone and cannot solve the problems occurs occasionally. It is inconvenient for users, especially the elderly, to perform the operation.
And if the old person is in emergency, the control nature to intelligent terminal can be worse, has very big problem to this process of sending urgent help-seeking signal, does not utilize old person's daily use and implements the action of saving oneself.
Disclosure of Invention
In order to solve the problems in the prior art, the invention provides a service setting method, which comprises the following steps:
step 1, receiving first request information by a processing operation system;
step 2, analyzing the first request information, if the first request information is the request for opening the service information, executing step 3, and if the first request information is the set opened service information, executing step 4;
step 3, identifying a first service identification code in the service opening request information, setting a service corresponding to the first service identification code as an open state, sending second request information to a server, updating an opening service list by the server according to the second request information, and setting the service state corresponding to the first service identification code as open; the services comprise a personal file service, a health file service, an emergency rescue service, a private doctor service, a common contact service and an emergency contact service;
step 4, identifying the second service identification code of the set opened service information;
if the second service identification code is the personal file service, calling the personal file information for processing;
if the second service identification code is a health file service, calling health file information for processing;
if the second service identification code is an emergency rescue service, setting emergency help-seeking information;
if the second service identification code is used for the private doctor service, setting private doctor information and a first terminal number corresponding to the private doctor;
if the second service identification code is a common contact service, setting common contact information and a second terminal number corresponding to the common contact;
and if the second service identification code serves as the emergency contact person, setting the information of the emergency contact person and a third terminal number corresponding to the emergency contact person.
Further, the method further includes that the first service identification code carried in the first request message is one or more than one.
Further, the method further comprises the step that the processing operation system receives emergency help-seeking information, and the processing operation system activates the opened service according to the emergency help-seeking information;
for the personal profile service, calling the personal profile information;
for the health record service, calling the health record information;
for private doctor service, calling and displaying the private doctor information and a corresponding first terminal number;
for the service of the common contact person, calling a second terminal number corresponding to the common contact person, and sending help seeking information;
and for the emergency contact person service, calling a third terminal number corresponding to the emergency contact person for dialing processing.
Further, the method further comprises the steps that the processing operation system sends a help-seeking information sending instruction to a second terminal number to a bottom layer operation system, and the bottom layer operation system sends help-seeking information to the second terminal number;
further, the method further includes that the processing operation system sends a third terminal number dialing instruction to a bottom layer operation system, and the bottom layer operation system dials the third terminal number.
Further, the method includes submitting login authentication information and verification information while the processing operating system sends the second request information to the server.
Further, the method also comprises the steps that the personal profile information comprises an identity ID and a terminal number; the health profile information comprises health information; the emergency rescue comprises an emergency help seeking; the private doctor comprises information consultation and real-time communication.
Furthermore, the method also comprises the step that the processing operation system submits modification requests for the service information of the common contact and the emergency contact to the server, the server returns verification information, and modification operation can be carried out after the processing operation system passes the verification.
The service setting method provided by the embodiment of the invention is convenient for the old to use daily, and can conveniently and quickly send out a rescue request signal in case of emergency.
Drawings
Fig. 1 is a flowchart of a service setting method according to an embodiment of the present invention.
Detailed Description
The technical solution of the present invention is further described in detail by the accompanying drawings and embodiments.
Fig. 1 is a flowchart of a service setting method according to an embodiment of the present invention, where as shown in the figure, the method includes:
step 101, receiving first request information by a processing operation system;
the method and the device are mainly applied to starting the application service of the mobile terminal, when a user has a requirement for starting a certain application service or setting a certain started application service, first request information can be sent to the processing operation system, and the processing operation system receives the first request information and then carries out the next operation.
Step 102, analyzing the first request information, if the first request information is a request for opening service information, executing step 103, and if the first request information is set for opening the service information, executing step 104;
and the processing operation system analyzes the first request information and acquires a specific operation command from the first request information. Step 103 is executed if the processing operation system receives a request for opening service information, and step 104 is executed if the processing operation system receives set opened service information, wherein the request for opening service information refers to changing the state of unopened service information into an opened state, and the set opened service information refers to changing the state of opened service information or the content of service information, such as changing the set content.
Step 103, identifying the first service identification code in the service opening request information, and setting the service corresponding to the first service identification code as an opening state.
If the service information is requested to be opened, the processing operation system identifies a first service identification code in the service information requested to be opened, the first service identification code corresponds to one service, and the processing operation system sets the service to be in an open state after identifying the service.
The method also comprises that the first service identification code carried in the first request information is one or more than one.
Specifically, the first service identification code carried in the first request information may be more than one, that is, the service information requested to be opened may be more than one, for example, one service information may be requested to be opened, and all the service information may also be opened.
Step 105, sending second request information to a server, wherein the server updates an opening service list according to the second request information, and sets a service state corresponding to the first service identification code as opening; the service information includes a personal profile service, a health profile service, an emergency assistance service, a private doctor service, a frequent contacts service, and an emergency contacts service.
And after setting the service corresponding to the first service identification code as an open state, the processing operating system sends second request information to the server, wherein the second request information is information for updating the service information state. Namely, the server is requested to be updated to an opening service list of the server, and the state of the service corresponding to the first server identification code is updated to an opening state. The service information includes a personal profile service, a health profile service, an emergency assistance service, a private doctor service, a frequent contacts service, and an emergency contacts service.
The method further comprises the step that the processing operation system sends the second request information to the server and simultaneously submits login authentication information and verification information, so that the server can accurately and timely update the service information state of the user.
The method also comprises the step that the processing operation system submits a modification request for the service information of the common contact and the emergency contact to the server, the server returns verification information, and the processing operation system can carry out modification operation after verification is passed.
Specifically, the service information relates to emergency assistance and cannot be changed at will, if the user needs to change the service information, the user should submit the modification request and submit the verification information to the server, and the server can perform the modification operation after the verification is passed, so that the modification request is operated by the user himself, and meanwhile, the modification is not a misoperation.
And step 104, identifying the second service identification code of the set opened service information.
If the set opened service information is set, the processing operation system identifies a second service identification code in the set opened service information, wherein the second service identification code should correspond to one service information or a plurality of service information. And after the processing operating system identifies the service information corresponding to the second service identification code, calling and updating the specific information content of the service information.
And if the second service identification code is the personal profile service, calling personal profile information for processing, wherein the personal profile information comprises identity information, such as conventional information of name, age, sex, frequent place, address and the like.
And if the second service identification code is a health record service, calling health record information for processing, wherein the health record information comprises the information of the past medical history, family medical history, allergy history, medicines taken once, effect and the like. Meanwhile, common medicines aiming at common critical diseases can be set, for example, a heart disease patient can write that the patient has heart disease, and the common medicine is nitroglycerin.
If the second service identification code is an emergency rescue service, emergency help-seeking information is set, and meanwhile, an emergency help-seeking button can be set, so that when a user meets an emergency situation, the emergency help-seeking button is triggered to send a help-seeking signal to the outside. For example, the emergency contact person can be called, and the emergency help-seeking information can be played, wherein the emergency help-seeking information can be a self-set help-seeking language, a distinctive alarm bell, and the like. The help-seeking method is used for attracting attention of people to help the user when the user seeks help.
And if the second service identification code serves a private doctor, setting private doctor information and a first terminal number corresponding to the private doctor, and automatically displaying the contact mode of the private doctor docked with the user in a standby option when the user needs to be rescued.
If the second service identification code is a service of a common contact person, setting information of the common contact person and a second terminal number corresponding to the common contact person, wherein the common contact person can be several contact persons with the highest frequency of occurrence of the mobile terminal within a certain time, or contact persons preset by a user, such as parents, children, spouses and the like.
And if the second service identification code serves as the emergency contact person, setting the information of the emergency contact person and a third terminal number corresponding to the emergency contact person. The emergency contact persons are preset by a user, if the emergency contact persons are not set by the user, a plurality of contact persons with the highest frequency in a certain time are automatically set as the emergency contact persons, or public help-seeking telephones are automatically set as the emergency contact persons, such as 110, 112 and the like.
Further, the processing operating system sends a help-seeking information sending instruction to a second terminal number to a bottom operating system, and the bottom operating system sends help-seeking information to the second terminal number.
Specifically, the second terminal number is a commonly used contact number, when the commonly used contact number needs to be dialed, the processing operating system firstly issues an instruction to the bottom layer operating system, and sends help seeking information to the second terminal number, the bottom layer operating system sends the help seeking information to the second terminal number after receiving the instruction from the processing operating system, and the mode of sending the help seeking information can be dialing a call or sending a short message. If the calling is called, repeated calling can be carried out under the condition that the calling is not connected, and help seeking information can be sent to the next common contact if the repeated calling is not connected. If all the common contacts are not on the phone, the public rescue phone can be automatically dialed, such as 110, 120 and the like.
Further, the method further includes that the processing operation system sends a third terminal number dialing instruction to a bottom layer operation system, and the bottom layer operation system dials the third terminal number.
The third terminal number is an emergency contact number, when the emergency contact number needs to be dialed, the processing operation system firstly issues an instruction to the bottom layer operation system and sends help seeking information to the third terminal number, the bottom layer operation system receives the instruction of the processing operation system and then sends the help seeking information to the third terminal number, the mode of sending the help seeking information is to dial a call, the call can be repeatedly dialed under the condition that the call is not connected, and the help seeking information can be sent to the next emergency contact if the call is not connected. If all emergency contacts are not on the phone, a public rescue call, such as 110, 120, etc., may be automatically dialed.
The method further comprises the step that the processing operation system receives the emergency help-seeking information, and activates the opened services according to the emergency help-seeking information, namely when a user needs emergency assistance, such as the old people is sick or falls down or the activity is limited, all the opened services can be triggered through a one-key help-seeking button on the mobile terminal (mobile phone), for example, all the six service information are opened, and all the six service information are triggered.
When the personal profile service is triggered, calling the personal profile information, wherein the personal profile information comprises identity information, such as conventional information of name, age, gender, frequent place, address and the like; when a health record service is triggered, the health record information is called, wherein the health record information comprises the information of the past medical history, family medical history, allergy history, the taken medicine and effect and the like; when private doctor service is triggered, calling and displaying the private doctor information and a corresponding first terminal number; when the service of the common contact persons is triggered, calling a second terminal number corresponding to the common contact persons and sending help seeking information, wherein the common contact persons can be a plurality of contact persons with the highest frequency of the mobile terminal within a certain time, and can also be contact persons preset by a user, such as parents, children, spouses and the like; and when the emergency contact person service is triggered, calling a third terminal number corresponding to the emergency contact person for dialing, wherein the emergency contact person is preset by a user, such as a spouse, a parent and the like. If the user does not set the contact person, a plurality of contact persons with the highest occurrence frequency in a certain time are automatically set as emergency contact persons, or the public help-seeking telephone is automatically set as an emergency contact person, such as 110, 112 and the like. When a user encounters danger and the emergency rescue system is triggered, the system first sends help information to an emergency contact, such as making a call. The system can repeatedly dial when the dialing to the common contact and the emergency contact is not connected, and can send help seeking information to the next emergency contact if the repeated dialing is not connected. If all the emergency contacts are not on the phone, the public rescue call can be automatically dialed, such as 110, 120 and the like
Those of skill would further appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied in hardware, a software module executed by a processor, or a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are merely exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.
Claims (5)
1. A method for setting up a service, the method comprising:
step 1, receiving first request information by a processing operation system;
step 2, analyzing the first request information, if the first request information is the request for opening the service information, executing step 3, and if the first request information is the set opened service information, executing step 4;
step 3, identifying a first service identification code in the service information requested to be opened, setting the service information corresponding to the first service identification code as an open state, sending second request information to a server, updating an opening service list by the server according to the second request information, and setting the service information state corresponding to the first service identification code as open; the service information comprises personal file service, health file service, emergency rescue service, private doctor service, common contact service and emergency contact service;
step 4, identifying the second service identification code of the set opened service information; the second service identification code corresponds to one item of service information or a plurality of items of service information;
if the second service identification code is the personal file service, calling the personal file information for processing;
if the second service identification code is a health file service, calling health file information for processing;
if the second service identification code is an emergency rescue service, setting emergency help-seeking information;
if the second service identification code is used for the private doctor service, setting private doctor information and a first terminal number corresponding to the private doctor;
if the second service identification code is a common contact service, setting common contact information and a second terminal number corresponding to the common contact;
if the second service identification code serves an emergency contact person, setting emergency contact person information and a third terminal number corresponding to the emergency contact person;
wherein, the first service identification code carried in the first request information is one or more than one;
the processing operation system submits modification requests for the service information of the common contact and the emergency contact to the server, the server returns verification information, and the processing operation system can perform modification operation after passing the verification;
and the processing operation system sends the second request information to the server and submits login authentication information and verification information at the same time.
2. The method of claim 1, further comprising the processing operating system receiving emergency help information, the processing operating system activating an already opened service according to the emergency help information;
for the personal profile service, calling the personal profile information;
for the health record service, calling the health record information;
for private doctor service, calling and displaying the private doctor information and a corresponding first terminal number;
for the service of the common contact person, calling a second terminal number corresponding to the common contact person, and sending help seeking information;
and for the emergency contact person service, calling a third terminal number corresponding to the emergency contact person for dialing processing.
3. The method of claim 1, further comprising the processing operating system sending a help information command to a second terminal number to an underlying operating system, the underlying operating system sending help information to the second terminal number.
4. The method of claim 1, further comprising the processing operating system sending a dial third terminal number instruction to an underlying operating system, the underlying operating system dialing the third terminal number.
5. The method of claim 2, further comprising the personal profile information including an identity ID, a terminal number; the health profile information comprises health information; the emergency rescue comprises an emergency help seeking; the private doctor comprises information consultation and real-time communication.
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| CN201710527400.1A CN107124497B (en) | 2017-06-30 | 2017-06-30 | Service setting method |
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| CN201710527400.1A CN107124497B (en) | 2017-06-30 | 2017-06-30 | Service setting method |
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| CN107124497A CN107124497A (en) | 2017-09-01 |
| CN107124497B true CN107124497B (en) | 2020-12-29 |
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| CN110708429A (en) * | 2019-09-27 | 2020-01-17 | 恒大智慧科技有限公司 | Help calling method and system and computer readable storage medium |
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| CN101815240A (en) * | 2009-02-25 | 2010-08-25 | 华为技术有限公司 | Service opening method, communication system and relevant equipment |
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| US9386407B2 (en) * | 2012-12-26 | 2016-07-05 | Good Egg Media LLC | Systems and methods for communicating with a contact center |
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| CN103297610A (en) * | 2012-02-24 | 2013-09-11 | 三星电子株式会社 | Method and apparatus for sending emergency call in mobile terminal |
| CN103532997A (en) * | 2012-07-04 | 2014-01-22 | 华为技术有限公司 | Health service providing method, call centre and system |
| CN105049565A (en) * | 2015-08-06 | 2015-11-11 | 深圳市颐享养老服务有限公司 | Geriatric intelligent integrated machine and old people demand management method |
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Effective date of registration: 20210126 Address after: 100020 room 1702, 17 / F, building a 26, Dongsanhuan North Road, Chaoyang District, Beijing Patentee after: Beijing Borui Tongyun Technology Co.,Ltd. Address before: 330000 399, ru le Hu Street, Nanchang Airport Economic Zone, Jiangxi. Patentee before: JIANGXI BORUITONGYUN TECHNOLOGY Co.,Ltd. |
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