CN107102907A - Community management server and community service management system - Google Patents
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- G06F9/46—Multiprogramming arrangements
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- G06Q50/16—Real estate
- G06Q50/163—Real estate management
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2209/00—Indexing scheme relating to G06F9/00
- G06F2209/54—Indexing scheme relating to G06F9/54
- G06F2209/541—Client-server
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- G—PHYSICS
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
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Abstract
The present invention relates to a kind of community management server and community service management system, wherein community management server includes the first receiving module, for receiving pending event information；Sort module, for the pending event information to be ranged into a pre-set categories；Sending module, for according to the corresponding default handling process of the pre-set categories, forwarding the pending event information.The embodiment of the present invention has built the bridge linked up to owner and infrastructure management company, and property personnel can be made, which to know in time and handle owner, needs event to be processed, so as to provide service in time for owner, accelerates the treatment effeciency of event.Pending event is recorded and forwarded by the form of electronic data, is had and is easy to the backup of data, searches and manage, the demand of owner is difficult ignored or is omitted, lifts the adventure in daily life of owner.
Description
Technical field
The present invention relates to network technique field, more particularly to a kind of community management server and community service management system.
Background technology
With the continuous expansion of urbanization, increasing cell is emerged in large numbers, and the infrastructure management company being equipped with therewith also gradually increases.
Infrastructure management company be equipped with service be also required to it is more perfect, to meet the demand that owner constantly expands.
When usual owner encounters problems in property community, it can visit and seek at estate management to help at property community management.
Often registered at community management using paper pen, record wait subsequent treatment the problem of by owner.However, pattern register due to
Management is mixed and disorderly, be ignored or be missed processing the problem of sometimes result in owner, and the data registered of paper pen registration be difficult to it is standby
Part, also it is unfavorable for searching.
The content of the invention
In view of this, it is necessary to which a kind of community management server and community service management system are provided, owner can be easy to
Communication between property, accelerates the treatment effeciency of event proposed to owner, and the event for feeding back owner is easy to backup
And management.
A kind of community management server, it includes：First receiving module, for receiving pending event information；Classification mould
Block, for the pending event information to be ranged into a pre-set categories；Sending module, for according to pre-set categories correspondence
Default handling process, forward the pending event information.
In one of the embodiments, the community management server also includes：First notification module, for according to described
Default handling process, pushes the first notification message.
In one of the embodiments, the community management server also includes：First detection module, it is described for detecting
Whether the first notification message pushes success, if it is not, then pushing first notification message again.
In one of the embodiments, the community management server also includes：Second receiving module, for receiving event
Progress msg；Second notification module, is notified for according to the default handling process and the event schdules information, pushing second
Message.
In one of the embodiments, the community management server also includes the second detection module, described for detecting
Whether second notification message pushes success, if it is not, then pushing the second notification message again.
A kind of community service management system, it includes：Owner's client, for submitting pending event information；Manage community
Server is managed, for receiving the pending event information that owner's client is submitted, the pending event information is sorted out
In a pre-set categories, and according to the corresponding default handling process of the pre-set categories, the pending event information is forwarded；
Property client, the pending event information for receiving the community management server forwarding.
In one of the embodiments, the community management server, is additionally operable to, according to the default handling process, push
First notification message；The property client, is additionally operable to receive the first notification message that the community management server is pushed.
In one of the embodiments, whether the community management server, be additionally operable to detection first notification message
Push successfully, if it is not, then pushing first notification message again.
In one of the embodiments, the community management server, is additionally operable to receive event schdules information, according to described
Default handling process and the event schdules information, push second notification message；
The property client, is additionally operable to receive the second notification message that the community management server is pushed.
In one of the embodiments, the community management server, is additionally operable to whether detect the second notification message
Push successfully, if it is not, then pushing the second notification message again.
The community management server and community service management system of the present invention, communication has been built to owner and infrastructure management company
Bridge, property personnel can be made, which to know in time and handle owner, needs event to be processed, so that service is provided for owner in time, plus
The treatment effeciency of fast event.Pending event is recorded and forwarded by the form of electronic data, has and is easy to the standby of data
Part, lookup and management, make the demand of owner be difficult ignored or omit, lift the adventure in daily life of owner.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
There is the accompanying drawing used required in technology description to be briefly described, it should be apparent that, drawings in the following description are only this
Some embodiments of invention, for those of ordinary skill in the art, on the premise of not paying creative work, can be with
The accompanying drawing of other embodiment is obtained according to these accompanying drawings.
Fig. 1 is the structural representation of the community management server of one embodiment of the invention；
Fig. 2 is the structural representation of the community management server of another embodiment of the present invention；
Fig. 3 is the structural representation of the community management server of further embodiment of this invention；
Fig. 4 is the structural representation of the community management server of further embodiment of this invention；
Fig. 5 is the structural representation of the community service management system of one embodiment of the invention.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, it is right below in conjunction with drawings and Examples
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
In the description of the invention, it is to be understood that term " first ", " second " are only used for describing purpose, and can not
It is interpreted as indicating or implies relative importance or the implicit quantity for indicating indicated technical characteristic.Thus, define " the
One ", at least one this feature can be expressed or be implicitly included to the feature of " second ".In the description of the invention, " multiple "
It is meant that at least two, such as two, three etc., unless otherwise specifically defined.
For example, the community management server of one embodiment of the invention includes：First receiving module, for receiving pending thing
Part information；Sort module, for the pending event information to be ranged into a pre-set categories；Sending module, for according to institute
The corresponding default handling process of pre-set categories is stated, the pending event information is forwarded.
For example, the community service management system of one embodiment of the invention includes：Owner's client, for submitting pending thing
Part information；Community management server, will be described pending for receiving the pending event information that owner's client is submitted
Event information ranges a pre-set categories, and according to the corresponding default handling process of the pre-set categories, forwards described pending
Event information；Property client, the pending event information for receiving the community management server forwarding.
For the ease of understanding the community management server and community service management system of the embodiment of the present invention, with reference to attached
Figure is illustrated.As shown in figure 1, the community management service 100 of one embodiment of the invention, including the first receiving module 110, classification
Module 120 and sending module 130.Wherein, the first receiving module and sending module 130 are respectively used to be connected with client communication.
For example, the first receiving module and sending module 130 are respectively used to be connected with property client and/or owner's client communication.Again
Such as, the first receiving module and sending module 130 are respectively used to communicate by mobile data network, wireless network or LAN etc.
Network is connected with property client and/or owner's client communication.
Wherein, the first receiving module 110 is used to receive pending event information.
For example, the first receiving module 110 receives the pending event information that owner's client is sent.
Alternatively, above-mentioned pending event information is text information or voice messaging.And for example, above-mentioned community management server
Also include sound identification module, when the first receiving module 110 receives voice messaging, sound identification module recognizes that the voice is believed
Content in breath, so as to obtain the pending event content that owner is submitted.
Sort module 120 is used to the pending event information ranging a pre-set categories.
As a kind of embodiment, community management server also includes classification setup module, and classification setup module is used for pre-
A variety of event categories are first set, and at least a keyword or key sentence is respectively associated in various event categories.For example, classification is set
Put module and pre-set " public health ", " public utility ", " safeguard and repair in house ", " vehicular traffic ", " power supply ", " water supply
At least one event category such as draining ", " fire-fighting ", " gate inhibition ", " payment ", and the associated pass of various event categories is set respectively
Keyword or key sentence.For example, classification setup module include public health submodule, public utility submodule, house safeguard and
Repair submodule, vehicular traffic submodule, power supply submodule, water supply and drainage submodule, fire-fighting submodule, gate inhibition's submodule and
Payment submodule, is respectively used to keyword or the key sentence for setting various event categories associated, i.e. public health submodule
For setting the associated keyword of " public health " event category or key sentence, by that analogy；By taking " vehicular traffic " as an example,
Classification setup module is in advance by " vehicular traffic " event category and " STOP ", " parking stall ", " road " and/or " congestion " etc. at least one
Individual keyword/key sentence is associated, if there is at least one above-mentioned keyword, sort module in pending event information
The pending event information is classified as " vehicular traffic " event category.
As another embodiment, event category information is included in the pending event information of reception, then sort module
Pending event information is sorted out according to the event category information.For example, owner submits pending event by client
During information, corresponding time classification is selected in the event category option that client is provided, client is by pending event information
Transmitted together with event category information to community management server so that the pending event that community management server is received
Event category information is included in information.
In one embodiment, classification setup module also sets up at least one-level subclass under various event categories, and each subclass
The keyword or key sentence not being respectively associated.That is, at least one subclass is also included under pre-set categories.For example, " vehicle is handed over
It is logical " under classification, in addition to " parking stall management " subclass and " road management " subclass, under also including under " road management " subclass
Subclassifications such as " the road damages ", " road has barrier " of one-level.For example, being provided with parking submodule in vehicular traffic submodule
Block, parking stall submodule, road submodule and congestion submodule, be respectively used to set the associated keyword of various subclassifications or
Key sentence.And for example, the pending event information that owner submits is " road on 1 doorway of cell is placed with perambulator, hinders vehicle
It is current ", the pending event information is classified as " vehicular traffic " class by sort module according to the keyword of " road " or " vehicle "
, pending event information is not classified as by " road management " subclass according to the keyword of " road ", so according to " obstruction " or
Pending event information is classified as the subclassification of " road has barrier " by the keyword of " current ".
Sending module 130, for according to the corresponding default handling process of the pre-set categories, forwarding the pending event
Information.
As a kind of embodiment, community management server also includes event manager module, and event manager module is used for pre-
The corresponding director's information of handling process and the flow of various event categories is first set so that sending module can be according to correspondence
Director's information determine the forwarding target of pending event information, and the pending event information is forwarded to flow correspondence
The client that is logged in of director's account.
In one embodiment, sending module is additionally operable to submitting owner's client of the pending event information to send this and wait to locate
The corresponding director's information of event information is managed, such as the name and telephone number of director, so that owner can lead when needed
The processing progress of the pending event of dynamic contact director follow-up.
For example, according to the corresponding default handling process of the pre-set categories, sending module 130 forwards institute to property client
State pending event information.And for example, according to the corresponding default handling process of the pre-set categories, the event of the pre-set categories is inquired about
Corresponding director's account, the pending event information is forwarded to the client for having logged in director's account, so that correspondence
Director understand in time and handle the pending event of owner.
In one embodiment, pending event information is stored in database.Sending module 130 forwards described to property client
During pending event information, request property client sends receipt, if not receiving returning for property client in preset time
Hold, sending module 130 forwards the pending event information to property client again, is returned until receiving the property client
The receipt returned, so, can ensure that pending event information can be conveyed to corresponding director, and can be to above-mentioned pending thing
Part information carries out backup management.
In one embodiment, community management server 100 also includes offline inspection module, objective to property in sending module 130
Family end is forwarded before the pending temporal information, and offline inspection module detects that the pending event information is corresponding and is responsible for acknowledging a debt
Number whether be in off-line state, if testing result be yes, copy database in pending event information and backup is temporarily stored in
In message queue, when detecting director's account login, the pending event information in message queue is pushed into institute
Director's account is stated, and deletes the pending event information in message queue.In such manner, it is possible to realize offline push, it is to avoid owner
Pending event be ignored.
In one embodiment, community management server 100 also includes offline inspection module, and offline inspection module is used to detect institute
State the corresponding director's account of pending event information or whether treatment people account is in off-line state, if testing result is
It is that then the first notification message of generation is temporarily stored in message queue by the first notification module 140, described is responsible for acknowledging a debt when detecting
Number or treatment people account login when, by the first notification message in message queue push to director's account or processing people
The client that member's account is logged in, and delete the first notification message in message queue.In such manner, it is possible to realize offline push, keep away
Exempt from when community management server pushes the first notification message, because director's account or treatment people account client be not online
And cause to omit the first notification message, and then avoid the pending event of owner from being ignored.
In one practical application, owner submits pending event information by the client on mobile terminal or computer,
For example submit a question consulting.Pending event information is sent to data distribution center, data distribution by community management server
Center can be according to relevant treatment personnel of the problem types messaging to the terminal, then infrastructure management company of related treatment people
The pending event information of owner can be received, so that the problem of handling owner in time.
The community management server of the embodiment of the present invention, can receive the pending event information of owner's submission, and return
Property client is forwarded to after class, event to be processed is needed in order to which property personnel know and handle owner in time, so that in time
Service is provided for owner, accelerates the treatment effeciency of event.Pending event is recorded and turned by the form of electronic data
Hair, has and is easy to the backup of data, searches and manage, and the demand of owner is difficult ignored or is omitted, lifts the life body of owner
Test.
In one embodiment, community management server also includes registration authentication module, and registration authentication module is used to receive user
Registration request, carries out user profile checking, and be verified the corresponding user of post-registration according to the class of subscriber of request registration
Account.For example, class of subscriber includes owner user and property user.
Wherein, for the registration request of owner user, owner's personal information and house property information checking are carried out, after being verified
Registered owner user account.Specifically, the house property information of owner's information in predeterminable area and owner's association is prestored, when connecing
When receiving the request of owner's user's registration, point out user input personal information and house property information, and the information that user is submitted with it is pre-
The owner's information deposited and the house property information of owner's association are compared, if there is owner's information of matching and the house property of owner's association
Information, then pass through checking.If the house property information associated in the absence of owner's information of matching and owner, by userspersonal information and
House property information is forwarded to the property subscription client that estate management account is logged in, and is verified by property management personnel.
Wherein, for the registration request of property user, forward the registration please to the account with property personal management authority
Ask, audited by the user with property personal management authority and decided whether by checking.
Verified by the registration request to owner and property, it is ensured that the identity of each user is true, so as to build safety
Reliable network environment.
It is owner user according to the house property information of owner's user-association after owner's user registration success in one embodiment
Name.For example, community management server also includes name module, name module is ordered owner user according to the house property title of owner
Name.And for example, cell name of the name module according to where the house property of owner user, building number in the cell and room number are to owner
User names.Wherein, name refers to specifying the pet name of the owner user in community service management system, i.e. specify owner to use
Family used title or identity when community service management system submits pending event information.
As a kind of embodiment, the pet name of owner user is named as its house property title, such as by the close of owner user
Claim combination of the building number with room number for being named as its house property.For example, after owner associates one's own house property, with house property name
The pet name of referred to as chatting or the part as the chat pet name.So, owner is when submitting pending event information, without filling in
The contact address of oneself, community management server passes through the pet name of information submitter after pending event information is received
The owner for submitting the pending event information is can determine that, the position of owner's house property in the cell is may further determine that so that at event
Reason personnel or director can quickly position be which room owner so that solving the problems, such as much sooner, further speeds up
The treatment effeciency of event.
As another embodiment, the pet name of owner user is named as its house property title and User Defined title
Combination.For example by the pet name of owner user be named as its self-defined title, house property building number and room number combination.So, not only
The room number of owner user can be quickly positioned, is easy to quick solve the problems, such as, moreover it is possible to the preference of being named of different owners is taken into account, is lifted
The user experience of owner.
In one of the embodiments, as shown in Fig. 2 community management server 100 also includes the first notification module 140,
For according to the default handling process, pushing the first notification message.
For example, the first notification module 140, for according to the default handling process, determining the pending event information
Corresponding director's account, and the notification message of client push first logged in director's account, to notify to be responsible for
There is pending event in people, in order to which director is handled as early as possible.
In one embodiment, community management server 100 also includes offline inspection module, and offline inspection module is used to detect institute
State whether the corresponding director's account of pending event information is in off-line state, if testing result is yes, first notifies mould
First notification message of generation is temporarily stored in message queue by block 140, when detecting director's account login, by message
The first notification message in queue pushes to the client that director's account is logged in, and delete in message queue first
Notification message.In such manner, it is possible to realize offline push, it is to avoid when community management server pushes the first notification message, due to negative
Duty people's account client is not online and causes to omit the first notification message, and then avoids the pending event of owner from being ignored.
In one embodiment, community management server 100 also includes offline inspection module and SMS transmission module, offline inspection
Module is used to detect whether the corresponding director's account of the pending event information is in off-line state, if testing result is
It is then according to the telephone number of the default director, the first notifying messages to be sent to the telephone number, described first leads to
Know that short message is used to notify director to there is pending event.So, when the director of pending event is offline, short message is passed through
Mode, can ensure that the director knows to exist in time needs event to be processed.
In one of the embodiments, as shown in figure 3, community management server also includes first detection module 150, it is used for
Detect whether first notification message pushes success, if it is not, then pushing first notification message again.For example, first is logical
Know that module 140 asks other side to return to receipt when pushing the first notification message, also, first detection module detection is led in push first
Know in the preset time after message and whether receive receipt, if, then it represents that the first notification message is pushed successfully, is otherwise represented
First notification message pushes failure, and now, the first notification module pushes the first notification message again, to ensure that director receives
Know first notification message.
In one of the embodiments, as shown in figure 4, community management server also includes the second receiving module 160 and the
Two notification modules 170, the second receiving module 160 is used to receive event schdules information；Second notification module 170 is used for according to described
Default handling process and the event schdules information, push second notification message.
For example, the second receiving module 160 is used for the event schdules information for receiving the transmission of property client.And for example, one is actual
In, presetting handling process includes at least one step, and each step is provided with corresponding treatment people, when a step is complete
After, the treatment people of the step is performed by property client login account and confirms that the step has been completed, property client
Hold to community management server and send the completed announcement information of the step, so that community management server obtains pending event
Progress msg.
For example, the second notification module 170 is according to the default handling process and the event schdules information, to next step
The client push second notification message that rapid corresponding processing people's account is logged in, next step is carried out with notifier processes personnel in time
Rapid processing.And for example, the second notification module 170 is also to owner's client push second notification message, to notify owner to wait to locate
The current processing progress of director's part.And for example, the second notification module 170 is also to the treatment people of owner's client push next step
Information, such as handles people's name and contact method so that owner can when urgent direct association process personnel to pending thing
Part is handled.
In one of the embodiments, as shown in figure 4, community management server also includes the second detection module 180, second
Detection module 180 is used to detect whether the second notification message pushes success, if it is not, then the second notification module 170 is pushed away again
Send the second notification message.For example, the second notification module 170 also asks other side to return back when pushing second notification message
Hold, whether the detection of the second detection module receives receipt in the preset time after pushing second notification message, if so, then table
Show that second notification message is pushed successfully, otherwise represent that the second notification message pushes failure, now, the second notification module is again
Second notification message is pushed, to ensure that property processing people or owner receive the second notification message.
In one practical application, community management server by APP client push message and/or send SMS notification come
Related personnel is notified, the treatment people of infrastructure management company can initiate various flows in system, when flow is initiated, process step
The treatment people being related to can receive the notice of handling process, and a step carries out next step, each step spirit after having performed
It is living and rigorous.
In one practical application, using message intersect push by the way of, make message push it is more stable, more ensure, carry owner
The problem of friendship, can quickly be communicated to infrastructure management company.Owner's client and property client may be mounted at mobile phone, tablet personal computer
Or on the user terminal such as individual calculus computer, by multiple terminals owner can be allowed to have more approach to go to submit what is run into ask
Topic, the problem of also allowing property there are more approach to go to follow up, manage owner.
Referring to Fig. 5, its structural representation for the community service management system of one embodiment of the invention.The community service
Management system 50 includes community management server 100, owner's client 200 and property client 300, wherein owner's client
200 and property client 300 communicated to connect respectively with community management server 100.For example, community management server 100 is simultaneously
Communicated to connect with least one owner's client 200 and at least one property client 300.For example, community management server 100
For the community management server described in any of the above-described embodiment, i.e. community service management system 50 includes any as described above implement
Community management server described in example.
Owner's client 200 is used to submit pending event information；Community management server 100 is used to receive the owner
The pending event information that client is submitted, a pre-set categories are ranged by the pending event information, and according to described pre-
If the corresponding default handling process of classification, the pending event information is forwarded；Property client 300 is used to receive the community
The pending event information of management server forwarding.
The community service management system of the embodiment of the present invention, property personnel can be made, which to know in time and handle owner, needs place
The event of reason, so as to provide service in time for owner, accelerates the treatment effeciency of event.By the form of electronic data to pending
Event is recorded and forwarded, and is had and is easy to the backup of data, searches and manage, and the demand of owner is difficult ignored or is omitted,
Lift the adventure in daily life of owner.
In one of the embodiments, the community management server, is additionally operable to, according to the default handling process, push
First notification message；The property client, is additionally operable to receive the first notification message that the community management server is pushed.This
Sample, can notify the director of pending event to there is pending event, in order to which director is handled as early as possible.
In one of the embodiments, whether the community management server, be additionally operable to detection first notification message
Push successfully, if it is not, then pushing first notification message again.In such manner, it is possible to ensure that the director of pending event receives
First notification message, it is to avoid the pending event of owner is missed processing.
In one of the embodiments, the community management server, is additionally operable to receive event schdules information, according to described
Default handling process and the event schdules information, push second notification message；The property client, is additionally operable to receive described
The second notification message that community management server is pushed.In such manner, it is possible to notifier processes personnel carry out the processing of next step in time,
Either notify the current processing progress of the pending event of owner or notify the treatment people information of owner's next step, such as locate
Manage people's name and contact method etc. so that owner can when urgent direct association process personnel to pending event progress at
Reason.
In one of the embodiments, the community management server, is additionally operable to whether detect the second notification message
Push successfully, if it is not, then pushing the second notification message again.In such manner, it is possible to ensure that event handling personnel or owner receive
The second notification message.
The community service management system of the embodiment of the present invention is a set of intelligence system linked up to owner with infrastructure management company, it
The bridge linked up has been built to owner and infrastructure management company, owner can be made to be easier to be helped, can solve what owner ran into
Problem, increases work efficiency.
In practical application, community service management system can realize house property information, customer account management, the management of parking IC-card, visitor
Several functions such as management, toll administration, management of leasing are taken, owner corresponding module can use various corresponding work(in system
The difficulty oneself run into can be solved, many times is saved, great convenience is brought to life.
It should be noted that in said apparatus embodiment, included modules are simply drawn according to function logic
Point, but above-mentioned division is not limited to, as long as corresponding function can be realized；In addition, each functional module is specific
Title is also only to facilitate mutually distinguish, the protection domain being not intended to limit the invention.
In addition, one of ordinary skill in the art will appreciate that realizing all or part of step in the various embodiments described above method
It can be by program to instruct the hardware of correlation to complete, corresponding program can be stored in read/write memory medium, institute
State storage medium, such as ROM/RAM, disk, CD.
Each technical characteristic of embodiment described above can be combined arbitrarily, to make description succinct, not to above-mentioned reality
Apply all possible combination of each technical characteristic in example to be all described, as long as however, the combination of these technical characteristics is not deposited
In contradiction, the scope of this specification record is all considered to be.
Embodiment described above only expresses the several embodiments of the present invention, and it describes more specific and detailed, but simultaneously
Can not therefore it be construed as limiting the scope of the patent.It should be pointed out that coming for one of ordinary skill in the art
Say, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to the protection of the present invention
Scope.Therefore, the protection domain of patent of the present invention should be determined by the appended claims.
Claims (10)
1. a kind of community management server, it is characterised in that including：
First receiving module, for receiving pending event information；
Sort module, for the pending event information to be ranged into a pre-set categories；
Sending module, for according to the corresponding default handling process of the pre-set categories, forwarding the pending event information.
2. community management server according to claim 1, it is characterised in that also include：
First notification module, for according to the default handling process, pushing the first notification message.
3. community management server according to claim 2, it is characterised in that also include：
First detection module, for detecting whether first notification message pushes success, if it is not, then pushing described first again
Notification message.
4. community management server according to claim 1, it is characterised in that also include：
Second receiving module, for receiving event schdules information；
Second notification module, for according to the default handling process and the event schdules information, pushing second notification message.
5. community management server according to claim 4, it is characterised in that also include：
Second detection module, for detecting whether the second notification message pushes success, if it is not, then pushing described second again
Notification message.
6. a kind of community service management system, it is characterised in that including：
Owner's client, for submitting pending event information；
Community management server, for receiving the pending event information that owner's client is submitted, by the pending thing
Part information categorization forwards the pending thing in a pre-set categories, and according to the corresponding default handling process of the pre-set categories
Part information；
Property client, the pending event information for receiving the community management server forwarding.
7. community service management system according to claim 6, it is characterised in that：
The community management server, is additionally operable to, according to the default handling process, push the first notification message；
The property client, is additionally operable to receive the first notification message that the community management server is pushed.
8. community service management system according to claim 7, it is characterised in that：
The community management server, is additionally operable to whether detection first notification message pushes success, if it is not, then pushing again
First notification message.
9. community service management system according to claim 6, it is characterised in that：
The community management server, is additionally operable to receive event schdules information, according to the default handling process and the event
Progress msg, pushes second notification message；
The property client, is additionally operable to receive the second notification message that the community management server is pushed.
10. community service management system according to claim 9, it is characterised in that：
The community management server, is additionally operable to detect whether the second notification message pushes success, if it is not, then pushing again
The second notification message.
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| CN201710289624.3A CN107102907A (en) | 2017-04-27 | 2017-04-27 | Community management server and community service management system |
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| CN201710289624.3A CN107102907A (en) | 2017-04-27 | 2017-04-27 | Community management server and community service management system |
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| CN201710289624.3A Pending CN107102907A (en) | 2017-04-27 | 2017-04-27 | Community management server and community service management system |
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