CN106850824A - A kind of intelligent service system and implementation method - Google Patents
A kind of intelligent service system and implementation method Download PDFInfo
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- CN106850824A CN106850824A CN201710097562.6A CN201710097562A CN106850824A CN 106850824 A CN106850824 A CN 106850824A CN 201710097562 A CN201710097562 A CN 201710097562A CN 106850824 A CN106850824 A CN 106850824A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
- H04N7/181—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast for receiving images from a plurality of remote sources
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Abstract
The present invention relates to a kind of intelligent service system and implementation method, system includes：Indoor Video terminal and mobile intelligent terminal, the Indoor Video terminal include：Real-time broadcast unit, photo photograph album unit, intelligent call unit, customer service unit of attending a banquet, the mobile intelligent terminal, including：Direct-connected unit, memorandum unit, video/picture unit, reading report unit are monitored, is also included：Background server and WEB terminal server.By the intelligent service system in the present invention, the purpose of level of interaction high between Indoor Video terminal and mobile intelligent terminal, service feedback rate high and functional diversities is realized.The report generated by system, children reach the purpose for doing more things for father and mother within the limited time by seeing understanding father and mother that report can will be apparent that.By online customer service, when children stay out, father and mother can possess the house keeper of individual.
Description
Technical field
The present invention relates to artificial intelligence, intelligent accompany and attend to field, more particularly to a kind of intelligent service system and implementation method.
Background technology
The 6th census of China shows that Chinese more than 60 years old population is about 1.8 hundred million people within 2010, accounts for total population
13.26%；Wherein 65 years old and above population there are about 1.2 hundred million, account for 8.87%, and this ratio can also rise year by year., China in 2013
Empty nest elderly accounts for the ratio of elderly population close to 50%, in addition, the elderly that has no children starts to increase with only the elderly is lost, Hen Duoren
In the presence of the psychological problems such as lonely, depressed, while the body of the descendant being getting in years also can often go wrong." put the mind to clothes
Business ", this is the emphasis of endowment industry.On the one hand, old man just as child, their emergency situations are a lot, if in service process
It is unexpected that appearance is not enough likely to diligently；On the other hand, many enterprises are all that the camouflage of the service that is turned on is seated deception the elderly now
Thing.The Chinese Consumers' Association's issue in 2011《Old-age consumer Right protection Investigation Report》It has been shown that, has more than
1/3 old-age consumer once damage of the rights and interests.Many enterprises do old people market in line with the phychology that a ticket just walks is earned, and this is also old
Major reason very chaotic always is developed in consumption market.
Along with because the progress in epoch, the gap at age makes to generate very big generation gap, father and mother between father and mother and children
The situation that children live in separate places becomes apparent, and children do not have suitable method when father and mother are concerned about, do not know about father and mother, add work
Busy the reason for, cause parentchild confusing communication, it is impossible to look after father and mother, or even the situation generation for having embarrassment well.
In the prior art, have some solutions such as, Chinese patent application CN201510851234.1, towards old man and
The company system and interactive mode of children, including：By building the company system service platform at Internet Server end, Yi Jier
Virgin intelligent terminal, old man's intelligent terminal, older mobile phone APP ends, parent mobile phone A PP ends composition；Child intelligence terminal, old man's intelligence
Terminal, older mobile phone APP ends, parent mobile phone A PP ends are connected through the internet to company system service platform and realize interacting.
Above-mentioned company system, it is complex structure, cumbersome, intelligence and do not possess specific aim, company is not had for old man
Effect.Chinese patent application CN201410033578.7, chat service robot for geracomium, including：Respectively with data processing
Man-machine intercom system, memory system, identification system, the apery limbs of the independent connected and bidirectional data transfers of module.It is man-machine
Intercom system is connected with data processing module, man-machine intercom system can information of the integrated treatment from itself each module, and will
Result sends corresponding module to, and effective control user and robot obtain mutually counter-party information according to certain order to complete
The process of particular task, it mainly according to the utterance information of active user, user is determined with reference to domain knowledge and conversation history
It is intended to, and the tissue language that decision systems next step will be taken, such as answer old man query, inquiry old man's changes in temperature and body shape
Condition.Whole device is not intelligent enough, it is impossible to realize information exchange of the father and mother with children and care.
The content of the invention
The technical problem to be solved in the present invention is to provide that a kind of level of interaction is high, service feedback rate is high and vdiverse in function
The intelligent service system of change.
In order to solve the above problems, the invention provides a kind of intelligent service system, including：Indoor Video terminal and movement
Intelligent terminal, the Indoor Video terminal is used to monitor the active state of indoor occupant, and following list is carried out after access network
The operation of unit：
Real-time broadcast unit, is used to play the customization content in local or high in the clouds,
Photo photograph album unit, is used to the photo for receiving to come from mobile intelligent terminal push and forms shadow according to content
Collection,
Intelligent call unit, to set up video/audio communication passage with the mobile intelligent terminal,
Attend a banquet customer service unit, to send connection transfer-request to customer service of attending a banquet, the customer service passage set up and attend a banquet,
The mobile intelligent terminal, including：Monitor direct-connected unit, memorandum unit, video/picture unit, reading report list
Unit,
The direct-connected unit of the monitoring being connected with the camera in Indoor Video terminal, is used to obtain the prison of the camera
Control authority,
The memorandum unit, is used to be shown memorandum content synchronization to the Indoor Video terminal,
The video/picture unit being connected with the photo photograph album unit, is used to share video/picture content to institute
Photo photograph album unit is stated,
The reading report unit, to generate reading report according to the active state,
Also include：One background server,
The background server is connected with Indoor Video terminal, is used to deposit in the customization in the real-time broadcast unit
Hold and the photograph album in the photo photograph album unit；
And, a WEB terminal server,
The WEB terminal server is connected with the mobile intelligent terminal, is used to receive the request of the mobile intelligent terminal,
And send the memorandum content, the book by obtaining the supervision authority, the memorandum unit in the direct-connected unit of monitoring
When the face reporting unit acquisition reading report, the video/picture unit share the video/picture content, responded,
The WEB terminal server is connected with the Indoor Video terminal, is used to receive the request of the Indoor Video terminal,
And respond playing request, the call request of the intelligent call unit and the customer service list of attending a banquet of the real-time broadcast unit
The connection transfer-request of unit.
Further, system also includes：One online customer service platform, the online customer service platform includes：Appointment unit, task
Assignment unit, execution unit,
The appointment unit, is used to receive and recording reservation request, while according to the different type of the reserve requests, matching somebody with somebody
Different execution units are put,
The task assignment unit, assigns corresponding execution unit to complete reservation according to the appointment unit,
The execution unit, performs task and is synchronized to line to be set up on line according to the appointment of the task assignment unit
Under performed, and task assignment query interface is provided, implementing result is synchronized to mobile intelligent terminal.
Further, system also includes：One relay unit, the wireless network that the Indoor Video terminal passes through indoor deployment
It is connected with the relay unit,
The relay unit is used to the digital/analog signal in Indoor Video terminal is resend or is forwarded to
Background server.
Further, the mobile intelligent terminal also includes a binding unit,
The binding unit is used to perform following operation：
When the mobile intelligent terminal asks to be bound with Indoor Video terminal first, there is provided with the Indoor Video terminal
The connecting interface bound,
After the access rights that the mobile intelligent terminal obtains the Indoor Video terminal, there is provided all with the interior
User's unique ID list of monitor terminal binding,
And, on the mobile intelligent terminal, above-mentioned binding relationship is released with the Indoor Video terminal.
Further, the Indoor Video terminal also includes：Phonetic incepting, semantic conversion unit,
The phonetic incepting, semantic conversion unit, are used to receive and collect the voice signal of indoor occupant,
The voice signal is converted into corresponding word content,
The implication of the word content is determined by semantic analysis, the demand of indoor occupant is drawn,
The demand is converted into formatting commands, is sent to mobile intelligent terminal, and activate the real-time broadcast unit,
The photo photograph album unit, the intelligent call unit or the customer service unit of attending a banquet perform command adapted thereto.
Further, the mobile intelligent terminal also includes service management unit,
The service management unit is used to perform following operation：
Logged in first when by mobile intelligent terminal, determine whether new user, if then reminding registration,
When the Indoor Video terminal bound with it is searched by mobile intelligent terminal, to the indoor prison bound
Control terminal deleted or, addition,
When being logged in by more than two mobile intelligent terminals simultaneously, judge whether to bind identical Indoor Video end
End, if so, mobile intelligent terminal described in two or more is then synchronized to,
If it is not, the binding of any mobile intelligent terminal and Indoor Video terminal is then released,
When same mobile intelligent terminal binds multiple Indoor Video terminals, the Indoor Video end is determined whether
The access rights at end, if so, can then carry out the access switching of Indoor Video terminal.
Further, the intelligent call unit is also used to set up SMS passages with mobile intelligent terminal, shows from mobile intelligence
The short message content that energy terminal sends, or, it is connected with the smart mobile phone of indoor occupant, go out in said short message to simultaneous display
Hold.
Based on above-mentioned system, the invention also discloses a kind of intelligent Service method, comprise the following steps：
Indoor Video terminal and mobile intelligent terminal are set,
The Indoor Video terminal is configured to, monitor indoor occupant active state, and carried out after access network as
The operation of lower unit：
Real-time broadcast unit is configured to, the customization content in local or high in the clouds is played,
Photo photograph album unit is configured to, is received from the mobile intelligent terminal and is pushed the photo that comes and according to content shape
Into photograph album,
Intelligent call unit is configured to, to set up video/audio communication passage with the mobile intelligent terminal,
The customer service unit that will attend a banquet is configured to, to send connection transfer-request to customer service of attending a banquet, the customer service set up and attend a banquet
Service channel,
Set in the mobile intelligent terminal：Monitor direct-connected unit, memorandum unit, video/picture unit, reading report
Unit,
The direct-connected unit of the monitoring that will be connected with the camera in Indoor Video terminal is configured to, and is used to obtain described taking the photograph
As the supervision authority of head,
The cheat sheet unit is configured to, is used to be shown memorandum content synchronization to the Indoor Video terminal,
The video/picture unit being connected with the photo photograph album unit is configured to, is used to video/picture content
Share to the photo photograph album unit,
The reading report unit is configured to, to generate reading report according to the active state,
Also dispose：One background server,
The background server is connected with Indoor Video terminal, is used to deposit in the customization in the real-time broadcast unit
Hold and the photograph album in the photo photograph album unit；
And deployment, a WEB terminal server,
The WEB terminal server is connected with the mobile intelligent terminal, is used to receive the request of the mobile intelligent terminal,
And send the memorandum content, the book by obtaining the supervision authority, the memorandum unit in the direct-connected unit of monitoring
When the face reporting unit acquisition reading report, the video/picture unit share the video/picture content, responded,
The WEB terminal server is connected with the Indoor Video terminal, is configured for receiving the Indoor Video end
The request at end, and respond the playing request of the real-time broadcast unit, the call request of the intelligent call unit and described
Attend a banquet the connection transfer-request of customer service unit.
Further, the method for generating reading report according to the active state is specially：
In intelligent terminal, amusement, life, doubt, health, five partial contents of exchange are provided with,
By background monitor, the operation that indoor occupant is carried out in the Indoor Video terminal is obtained,
According to the claim and its respective weights of setting, active state of the indoor occupant within a period of time is judged,
Sent to the mobile intelligent terminal after generating reading report according to the active state and the timing of its weight.
Further, the method for the customization content for being used to play local or high in the clouds is specially：
At least included from the background server：Music opera content, movie and television contents and reference content,
The duration and viewing type for recording viewing the above simultaneously are recorded in platform server and obtain interest in the rear
Feature,
Preference is analyzed according to the interest characteristics, is recommended to the customization of real-time broadcast unit according to difference preference
Hold.
Beneficial effects of the present invention：
1) because system of the invention includes：Indoor Video terminal and mobile intelligent terminal, in the Indoor Video terminal
Customer service unit of attending a banquet, to send connection transfer-request to customer service of attending a banquet, the customer service passage set up and attend a banquet, so that right
Father and mother and the relatives for wanting help at one's side provide various quick services.So, when children stay out, father and mother can be with
Possess the house keeper of individual, when encountering problems, system can help father and mother, register, accompany the patient to see a doctor, calling a taxi, making a reservation, housekeeping
Deng one-stop to solve the problems, such as that father and mother are handicapped.Due to the reading report unit on mobile intelligent terminal, to basis
The active state generates reading report, in intelligent terminal, is provided with amusement, life, doubt, health, exchange etc. content, father and mother
Operated by intelligent terminal, the result of generation just has corresponding data, it is exclusive that these data are carried out Ai Huijia
Can accurately generate very much a report on father and mother in a day after analysis, this part of report elaborate father and mother hobby,
Puzzled, habits and customs, healthy and psychology.Children are reached limited by seeing understanding father and mother that report can will be apparent that
Time in the purpose of more things is done for father and mother.
2) by background server, it is connected with Indoor Video terminal, is used to deposit the customization in the real-time broadcast unit
Change the photograph album in content and the photo photograph album unit.The background server can be in local or high in the clouds, can be with
The customization content in background server is obtained, while the content of photograph album is deposited, so as to the storage being not take up in Indoor Video terminal
Deposit space, it is ensured that the fluency of Indoor Video terminal.
3) by WEB terminal server, it is connected with the mobile intelligent terminal, is used to receive asking for the mobile intelligent terminal
Ask, and the memorandum content, described is sent by obtaining the supervision authority, the memorandum unit in the direct-connected unit of the monitoring
Reading report unit is obtained when the reading report, the video/picture unit share the video/picture content and rung
Should, when the mobile intelligent terminal sends association requests, can be responded in the WEB terminal server, such as, supervised
Authority is controlled, memorandum content is sent to Indoor Video terminal, the operation such as video/picture is sent to Indoor Video terminal.With the room
The connection of interior monitor terminal, is used to receive the request of the Indoor Video terminal, and respond the broadcasting of the real-time broadcast unit please
Ask, the connection transfer-request of the call request of the intelligent call unit and the customer service unit of attending a banquet, when background monitoring is arrived
When monitor terminal selects related service by click or other manner indoors, WEB terminal server can rapidly be rung
Should, such as request plays amusement information, such as calls mobile intelligent terminal for binding therewith etc..
4) by monitoring the cooperation of direct-connected unit and intelligent call unit, you can realize the function of " push to talk communication ", there is provided
Content including word, language, video and picture, facilitates two ends father and mother and the son of Indoor Video terminal and mobile intelligent terminal
Woman contacts.
5) by video/picture unit and photo photograph album unit, it is possible to achieve in mobile intelligent terminal to Indoor Video end
The picture of the push at end, solves the problems, such as that present most of father and mother will not use the related social software such as wechat, by photo
Alleviate father and mother to miss sub- woman.
Brief description of the drawings
Fig. 1 is the intelligent service system structural representation in one embodiment of the invention；
Fig. 2 is the Indoor Video terminal structure schematic diagram in Fig. 1；
Fig. 3 is the mobile intelligent terminal structural representation in Fig. 1；
Fig. 4 is the intelligent service system structural representation in one embodiment of the present invention；
Fig. 5 is the topological structure schematic diagram in Fig. 1；
Fig. 6 is the mobile intelligent terminal preferred structure schematic diagram in Fig. 1；
Fig. 7 is the Indoor Video terminal preferred structure schematic diagram in Fig. 1；
Fig. 8 is another preferred structure schematic diagram of mobile intelligent terminal in Fig. 1；
Fig. 9 is the intelligent service system structural representation in one embodiment of the invention；
Figure 10 is the intelligent Service method flow schematic diagram in one embodiment of the invention；
Figure 11 is the preferred embodiment schematic diagram in Figure 10；
Figure 12 is another preferred embodiment schematic diagram in Figure 10；
Figure 13 is the interactive time diagram in the present invention；
Figure 14 is a kind of specific implementation schematic diagram of mobile intelligent terminal in system of the invention；
Figure 15 is a kind of specific implementation schematic diagram of Indoor Video terminal in system of the invention；
Figure 16 is the specific implementation schematic diagram in Figure 14 and Figure 15.
Specific embodiment
The principle of the disclosure is described referring now to some example embodiments.It is appreciated that these embodiments are merely for saying
It is bright and help it will be understood by those skilled in the art that with the purpose of the embodiment disclosure and describe, rather than advise model of this disclosure
Any limitation enclosed.Content of this disclosure described here can be implemented in the various modes outside mode described below.
As described herein, term " including " and its various variants be construed as open-ended term, it means that " bag
Include but be not limited to ".Term "based" is construed as " being based at least partially on ".Term " one embodiment " it is understood that
It is " at least one embodiment ".Term " another embodiment " is construed as " at least one other embodiment ".
Fig. 1-Fig. 4 is refer to, wherein system includes：Indoor Video terminal 1 and mobile intelligent terminal 2, the Indoor Video
Terminal 1, is used to monitor the active state of indoor occupant, and the operation of following unit is carried out after access network：Play in real time single
Unit 11, is used to play the customization content in local or high in the clouds,
Photo photograph album unit 12, is used to the photo for receiving to come from mobile intelligent terminal push and is formed according to content
Photograph album, intelligent call unit 13, to set up video/audio communication passage with the mobile intelligent terminal, customer service unit of attending a banquet
14, to send connection transfer-request to customer service of attending a banquet, the customer service passage set up and attend a banquet, the mobile intelligent terminal 2,
Including：Direct-connected unit 21, memorandum unit 22, video/picture unit 23, reading report unit 24 are monitored, with Indoor Video terminal
On camera connection the direct-connected unit 21 of the monitoring, be used to obtain the supervision authority of the camera, the memorandum unit
22, be used to be shown memorandum content synchronization to the Indoor Video terminal, be connected with the photo photograph album unit described in
Video/picture unit 23, is used to share video/picture content to the photo photograph album unit, by video/picture unit 23
With photo photograph album unit 12, it is possible to achieve in mobile intelligent terminal to the picture of the push of Indoor Video terminal, solve now
Most of father and mother will not be alleviated father and mother and sub- woman missed using the problem of the related social software such as wechat by photo.It is described
Reading report unit 24, to generate reading report according to the active state, by monitoring direct-connected unit 21 and intelligent call
The cooperation of unit 13, you can realize the function of " push to talk communication ", there is provided the content including word, language, video and picture, side
Just the contact of the two ends parent and child of Indoor Video terminal and mobile intelligent terminal.Also include：One background server 4, it is described
Background server 4 is connected with Indoor Video terminal 1, is used to deposit customization content and the photograph in the real-time broadcast unit
The photograph album in piece photograph album unit；By background server 4, it is connected with Indoor Video terminal, is used to deposit and described broadcasts in real time
Put the photograph album in the customization content and the photo photograph album unit in unit.The background server can be local
Or high in the clouds, the customization content in background server can be obtained, while the content of photograph album is deposited, so as to be not take up indoor prison
Storage area in control terminal, it is ensured that the fluency of Indoor Video terminal.And, a WEB terminal server 3, the WEB terminal clothes
Business device 3 is connected with the mobile intelligent terminal 2, is used to receive the request of the mobile intelligent terminal 2, and by the monitoring
Direct-connected unit obtains the supervision authority, the memorandum unit and sends the memorandum content, reading report unit acquisition institute
When stating reading report, the video/picture unit and sharing the video/picture content, responded, the WEB terminal server 3
It is connected with the Indoor Video terminal 1, is used to receive the request of the Indoor Video terminal, and respond the real-time broadcast unit
Playing request, the call request of the intelligent call unit and the customer service unit of attending a banquet connection transfer-request.
By WEB terminal server 3, it is connected with the mobile intelligent terminal 2, is used to receive asking for the mobile intelligent terminal
Ask, and the memorandum content, described is sent by obtaining the supervision authority, the memorandum unit in the direct-connected unit of the monitoring
Reading report unit is obtained when the reading report, the video/picture unit share the video/picture content and rung
Should, when the mobile intelligent terminal sends association requests, can be responded in the WEB terminal server, such as, supervised
Authority is controlled, memorandum content is sent to Indoor Video terminal, the operation such as video/picture is sent to Indoor Video terminal.With the room
The connection of interior monitor terminal, is used to receive the request of the Indoor Video terminal, and respond the broadcasting of the real-time broadcast unit please
Ask, the connection transfer-request of the call request of the intelligent call unit and the customer service unit of attending a banquet, when background monitoring is arrived
When monitor terminal selects related service by click or other manner indoors, WEB terminal server can rapidly be rung
Should, such as request plays amusement information, such as calls mobile intelligent terminal for binding therewith etc..
Because the system in the present embodiment includes：Indoor Video terminal 1 and mobile intelligent terminal 2, the Indoor Video end
Customer service unit 14 of attending a banquet on end 1, to send connection transfer-request to customer service of attending a banquet, the customer service set up and attend a banquet is led to
Road, so as to the relatives for wanting help to father and mother and at one's side provide various quick services.So, when children stay out
Wait, father and mother can possess the house keeper of individual, and when encountering problems, system can help father and mother, register, accompany the patient to see a doctor, beat
Car, make a reservation, housekeeping etc., it is one-stop to solve the problems, such as that father and mother are handicapped.Due to the reading report on mobile intelligent terminal 2
Unit 24, to generate reading report according to the active state, in intelligent terminal, is provided with amusement, life, doubt, health, friendship
Stream etc. content, father and mother are operated by intelligent terminal, and the result of generation just has corresponding data, and these data are entered
A report on father and mother in a day can be accurately generated very much after the exclusive analysis of row love favour man, the report of this part is illustrated
The hobby of father and mother, do not understand, habits and customs, healthy and psychology.Children by seeing understanding father and mother that report can will be apparent that,
And reach the purpose for doing more things for father and mother within the limited time.
Fig. 4 is refer to, used as preferred in the present embodiment, system also includes：One online customer service platform 5, the online visitor
Taking platform 5 includes：Appointment unit 51, task assignment unit 52, execution unit 53, the appointment unit 51 are used to receive and remember
Record reserve requests, while according to the different type of the reserve requests, configuring different execution units, the task assignment unit
52, assign corresponding execution unit to complete reservation, the execution unit 53, to according to the task according to the appointment unit
The appointment of assignment unit is set up on line to perform task and be synchronized under line and is performed, and provide task assignment query interface,
Implementing result is synchronized to mobile intelligent terminal.
Online customer service platform 5, there is provided service include but is not limited to：Accompany the patient to see a doctor, call a taxi, making a reservation, registering and housekeeping.So as to
Solve some inconvenient.Such as, father and mother's body is uncomfortable, and nobody can accompany in family, and goes to hospital nor very square
Just, the function of accompanying the patient to see a doctor can be provided by online customer platform this when, helps household to solve to see a doctor problem.
In certain embodiments, the appointment unit 51 is included but is not limited to：Outgoing reservation, reservation of accompanying the patient to see a doctor, reservation of calling a taxi,
Dining room reservation etc..
In certain embodiments, the task assignment unit 52 is included but is not limited to：Referred to by the customer service task of carrying out of attending a banquet
Send and dispatch, be randomly assigned by system, go out most suitable execution unit etc. by system matches.
Fig. 5 is refer to, as preferred in the present embodiment, be further comprises in system：One relay unit 6, the indoor prison
Control terminal is connected by the wireless network of indoor deployment with the relay unit 6, and the relay unit was used to Indoor Video end
Digital/analog signal on end is resend or is forwarded to background server.Relay unit 6, mainly completes physical layer
Function, be responsible for the step-by-step transmission information in two physical layers of node, complete duplication, adjustment and the enlarging function of signal, with
This length to extend network.It is lost due to existing, the signal power transmitted on the line can gradually decay, and decay to certain journey
Distorted signals will be caused when spending, therefore can cause to receive mistake.
Fig. 6 is refer to, used as preferred in the present embodiment, the mobile intelligent terminal 2 also includes a binding unit 25,
The binding unit 25 is used to perform following operation：
S251 is when the mobile intelligent terminal asks to be bound with Indoor Video terminal first, there is provided with the Indoor Video
The connecting interface that terminal is bound, it will be understood that the binding refers to that binding is bound with unique ID, and binding is main
It is to carry out identification and authority confirmation.
S252 is after the access rights that the mobile intelligent terminal obtains the Indoor Video terminal, there is provided it is all with it is described
User's unique ID list of Indoor Video terminal binding, all mobile intelligent terminals bound with the Indoor Video terminal
It is logical to be shown in binding unit 25.
S253 releases above-mentioned binding relationship on the mobile intelligent terminal with the Indoor Video terminal.
Fig. 7 is refer to, used as preferred in the present embodiment, the Indoor Video terminal also includes：Phonetic incepting, semanteme turn
Change unit 15,
The phonetic incepting, semantic conversion unit 15, are used to receive and collect the voice signal of indoor occupant, and hold
The following operation of row：
The voice signal is converted into corresponding word content by S151,
S152 determines the implication of the word content by semantic analysis, draws the demand of indoor occupant,
The demand is converted into formatting commands by S153, is sent to mobile intelligent terminal, and activate the real-time broadcasting
Unit, the photo photograph album unit, the intelligent call unit or the customer service unit of attending a banquet perform command adapted thereto.To understand
The certainly inconvenience of the elderly, by integrated speech analytic technique, the elderly can be sent to demand by way of sending voice
Carry out the speech centre of good fortune, speech centre converts speech into word automatically, the difference of user is judged by using semantic analysis
Demand, after the demand of user is formatted, is sent to corresponding service cooperation side's generation order, and after order success, third party closes
The implementation procedure real-time informing of order to system order center, order center can automatically be sent account by work side after the completion of order
It is single onto the mobile intelligent terminal 2 of children, the convenient service for allowing children to be the elderly is settled accounts.The third party partner leads to
Cross api interface to be connected with Indoor Video terminal, then order is transferred to mobile intelligent terminal 2.
Fig. 8 is refer to, used as preferred in the present embodiment, the mobile intelligent terminal 2 also includes service management unit 26,
The service management unit 26 is used to perform following operation：
S261 determines whether new user when being logged in first by mobile intelligent terminal, if then reminding registration,
S262 when by mobile intelligent terminal search bound with it the Indoor Video terminal when, to the room bound
Interior monitor terminal deleted or, addition,
S263 judges whether to bind identical Indoor Video when being logged in by more than two mobile intelligent terminals simultaneously
Terminal, if so, mobile intelligent terminal described in two or more is then synchronized to,
S264 if it is not, then release the binding of any mobile intelligent terminal and Indoor Video terminal,
S265 determines whether the indoor prison when same mobile intelligent terminal binds multiple Indoor Video terminals
The access rights of control terminal, if so, can then carry out the access switching of Indoor Video terminal.
Fig. 9 is refer to, used as preferred in the present embodiment, the intelligent call unit 13 is also used to and mobile intelligent terminal
2 set up SMS passages, show the short message content sent from mobile intelligent terminal, or, it is connected with the smart mobile phone of indoor occupant,
Go out said short message content to simultaneous display.
It is as shown in Figure 10 the intelligent Service method flow schematic diagram in one embodiment of the invention, the one kind in the present embodiment
Intelligent Service method, comprises the following steps：
Step S100 sets Indoor Video terminal and mobile intelligent terminal,
Be configured to for the Indoor Video terminal by step S101, monitors the active state of indoor occupant, and in access network
The operation of following unit is carried out afterwards：
Be configured to for real-time broadcast unit by step S102, plays the customization content in local or high in the clouds,
Be configured to for photo photograph album unit by step S103, receive from the mobile intelligent terminal push the photo that comes and by
Photograph album is formed according to content,
Be configured to for intelligent call unit by step S104, to set up video/audio communication with the mobile intelligent terminal
Passage,
The step S105 customer service units that will attend a banquet are configured to, and to send connection transfer-request to customer service of attending a banquet, set up and sit
The customer service passage of seat,
Step S106 is set in the mobile intelligent terminal：Monitor direct-connected unit, memorandum unit, video/picture unit,
Reading report unit,
The direct-connected unit of the monitoring that step S107 will be connected with the camera in Indoor Video terminal is configured to, and is used to obtain
The supervision authority of the camera is taken,
Be configured to for the cheat sheet unit by step S108, is used to carry out memorandum content synchronization to the Indoor Video terminal
It has been shown that,
Be configured to for the video/picture unit being connected with the photo photograph album unit by step S109, be used to by video/
Image content is shared to the photo photograph album unit,
Be configured to for the reading report unit by step S110, to generate reading report according to the active state,
With Indoor Video terminal be connected the background server by step S111, in being used to deposit the real-time broadcast unit
Customization content and the photo photograph album unit in the photograph album；
Step S112 is also disposed：One background server, the background server is connected with Indoor Video terminal, is used to deposit
The photograph album in customization content and the photo photograph album unit in the real-time broadcast unit；
Step S111 disposes a WEB terminal server, and the WEB terminal server is connected with the mobile intelligent terminal, is used to
The request of the mobile intelligent terminal is received, and the supervision authority, the memorandum are obtained by the direct-connected unit of monitoring
Unit sends the memorandum content, the reading report unit acquisition reading report, the video/picture unit and shares institute
When stating video/picture content, responded,
With the Indoor Video terminal be connected the WEB terminal server by step S114, is configured for receiving the room
The request of interior monitor terminal, and respond the playing request of the real-time broadcast unit, the call request of the intelligent call unit
And the connection transfer-request of the customer service unit of attending a banquet.
Figure 11 is the preferred embodiment schematic diagram in Figure 10, written according to active state generation in the step S110
The method of report is specially：
Step S200 is provided with amusement, life, doubt, health, five partial contents of exchange in intelligent terminal,
Step S201 obtains the operation that indoor occupant is carried out in the Indoor Video terminal by background monitor,
Step S202 judges moving type of the indoor occupant within a period of time according to the claim and its respective weights of setting
State,
Step S203 is sent to the intelligent movable after generating reading report according to the active state and the timing of its weight
Terminal.
Figure 12 is another preferred embodiment schematic diagram in Figure 10, described in step s 102 to be used to play local or high in the clouds
The method of customization content be specially：
Step S300 is at least included from the background server：In music opera content, movie and television contents and consulting
Hold,
Recorded simultaneously in the duration of step S301 the above of record viewing simultaneously and viewing type in the rear platform server
Obtain interest characteristics,
Step S302 analyzes preference according to the interest characteristics, and determining to real-time broadcast unit is recommended according to difference preference
Inhibition and generation content.
Figure 13 is the interactive time diagram in the present invention, including：Indoor Video terminal 1, WEB terminal server 3, mobile intelligence
Can terminal 2 and background server 4.
In the WEB terminal server 3, the request of the Indoor Video terminal 1 is received,
In the WEB terminal server 3, the request of the mobile intelligent terminal 2 is received,
Platform server 4, deposits the customization content in the real-time broadcast unit in the rear,
In the WEB terminal server 3, the playing request of the real-time broadcast unit is responded,
Platform server 4, deposits the photograph album in the photo photograph album unit in the rear,
In the WEB terminal server 3, the supervision authority is obtained by the direct-connected unit of monitoring, is responded,
In the WEB terminal server 3, when the memorandum unit sends the memorandum content, just respond,
In the WEB terminal server 3, when the video/picture unit shares the video/picture content, responded,
In the WEB terminal server 3, the connection transfer-request of customer service unit of being attended a banquet described in response.
Figure 14-Figure 16 is refer to, wherein, Figure 14 is one kind side of implementing of mobile intelligent terminal in system of the invention
Formula schematic diagram；Figure 15 is a kind of specific implementation schematic diagram of Indoor Video terminal in system of the invention；Figure 16 is Figure 14
With the specific implementation schematic diagram in Figure 15.
There is provided that a kind of level of interaction is high, service feedback rate is high and functional diversities intelligent Service systems in the present embodiment
System, specifically includes：Indoor Video terminal and mobile intelligent terminal, the Indoor Video terminal, are used to monitor the work of indoor occupant
Dynamic state, and the operation of following unit is carried out after access network：
Real-time broadcast unit, is used to play the customization content in local or high in the clouds.Customizing content can include：Music is played
Bent content, three core contents of movie and television contents and reference content, major function are to provide music, video display, information to the elderly
It is convenient, can be comprising classical song, opera, calligraphy video frequency and the classroom that takes care of health.These are by common video application
Cannot realize.As preferred in the present embodiment, customize content can also according to music, video display, information viewing time,
Carry out the different associated recommendation of interest attention rate.Such as the UI " amusement information " in Figure 16, " daily to recommend ".
Photo photograph album unit, is used to the photo for receiving to come from mobile intelligent terminal push and forms shadow according to content
Collection, the quarry of photograph album is mainly：By the push to photo of mobile intelligent terminal.When father and mother miss children, understanding is allowed
When the life of children, children can be allowed to be pushed to some photos of father and mother by photo photograph album unit, photo can be supervised indoors
Control terminal rotation is played, and allows father and mother to understand the life of children daily.Such as the UI " splendid moment " in Figure 16.
Intelligent call unit, to set up video/audio communication passage with the mobile intelligent terminal, by setting up " one
Key video " function, without crossing selection in cumbersome chat interface or female.In addition in chat interface, compatible word, voice,
One or more forms in video, picture, facilitate the exchange of parent and child.Such as the UI " children's communication " in Figure 16.
Attend a banquet customer service unit, to send connection transfer-request to customer service of attending a banquet, the customer service passage set up and attend a banquet,
When children stay out, father and mother can possess the house keeper of individual, and when encountering problems, system can help father
Mother, registers, accompanies the patient to see a doctor, calling a taxi, making a reservation, housekeeping etc., one-stop to solve the problems, such as that father and mother are handicapped.
In certain embodiments, Indoor Video terminal also includes：Health monitoring unit, mainly the condition to father and mother enter
Whether whether normal, heart rate is normal for row easy detection, such as blood pressure.
In certain embodiments, Indoor Video terminal also includes：Adjustment unit is set, such as priority assignation can be to individual
Privacy is protected：Monitoring, push memorandum, push photo in selection Indoor Video terminal etc., can select to close.If closing
After closing, then supervision authority cannot be recommended or be obtained to mobile intelligent terminal 2.One keeper's account can also be set, when
The father and mother of Indoor Video terminal will not operate, and can be carried out face to face or remote control by keeper's account.
In certain embodiments, Indoor Video terminal also includes：Individual center unit, including the personal of active user is believed
Three functions such as breath, memorandum, hobby, it can also be Indoor Video terminal 1 that memorandum can be pushed by mobile intelligent terminal 2
Voluntarily add.
In certain embodiments, Indoor Video terminal also includes：Screen saver programs plug-in unit, such as in operation interface, if not having
Clicking operation event is monitored, then Indoor Video terminal enters screen saver mode, the photograph that broadcasting is received from mobile intelligent terminal 2
Piece.
In certain embodiments, Indoor Video terminal also includes：Weather module, can show the same day after access network
Weather and air quality.
In certain embodiments, Indoor Video terminal also includes：Search plug-in unit, may search on monitor terminal indoors
Music, video display, information etc., while compliant speech is operated.
The mobile intelligent terminal, including：Monitor direct-connected unit, memorandum unit, video/picture unit, reading report list
Unit,
The direct-connected unit of the monitoring being connected with the camera in Indoor Video terminal, is used to obtain the prison of the camera
Control authority, can obtain the real-time pictures content of the camera in the Indoor Video terminal after supervision authority is obtained.Such as
UI " going home to look at " in Figure 16.
The memorandum unit, is used to be shown memorandum content synchronization to the Indoor Video terminal, can add father
Female memorandum content of oneself, it is also possible to receive the memorandum content pushed from the mobile intelligent terminal 2.
The video/picture unit being connected with the photo photograph album unit, is used to share video/picture content to institute
Photo photograph album unit is stated, photo Indoor Video terminal 1 can be pushed to, bundle woman life is shared with father and mother, allows and do not know about
The father and mother of social software can at any time understand the trend of children.
The reading report unit, to generate reading report according to the active state, allows children to understand father in report
What etc. mother like, be concerned about and do.Such as the UI " report " in Figure 16.
The reading report unit, also to according to setting claim and its respective weights, judge indoor occupant one
Active state in the section time, analysis obtains correlation report content.
Also include：One background server,
The background server is connected with Indoor Video terminal, is used to deposit in the customization in the real-time broadcast unit
Hold and the photograph album in the photo photograph album unit；
And, a WEB terminal server,
The WEB terminal server is connected with the mobile intelligent terminal, is used to receive the request of the mobile intelligent terminal,
And send the memorandum content, the book by obtaining the supervision authority, the memorandum unit in the direct-connected unit of monitoring
When the face reporting unit acquisition reading report, the video/picture unit share the video/picture content, responded,
The WEB terminal server is connected with the Indoor Video terminal, is used to receive the request of the Indoor Video terminal,
And respond playing request, the call request of the intelligent call unit and the customer service list of attending a banquet of the real-time broadcast unit
The connection transfer-request of unit.
Further, system also includes：One online customer service platform, the online customer service platform includes：Appointment unit, task
Assignment unit, execution unit,
The appointment unit, is used to receive and recording reservation request, while according to the different type of the reserve requests, matching somebody with somebody
Different execution units are put,
The task assignment unit, assigns corresponding execution unit to complete reservation according to the appointment unit,
The execution unit, performs task and is synchronized to line to be set up on line according to the appointment of the task assignment unit
Under performed, and task assignment query interface is provided, implementing result is synchronized to mobile intelligent terminal.
Further, system also includes：One relay unit, the wireless network that the Indoor Video terminal passes through indoor deployment
It is connected with the relay unit,
The relay unit is used to the digital/analog signal in Indoor Video terminal is resend or is forwarded to
Background server.
Further, the mobile intelligent terminal also includes a binding unit,
The binding unit is used to perform following operation：
When the mobile intelligent terminal asks to be bound with Indoor Video terminal first, there is provided with the Indoor Video terminal
The connecting interface bound,
After the access rights that the mobile intelligent terminal obtains the Indoor Video terminal, there is provided all with the interior
User's unique ID list of monitor terminal binding,
And, on the mobile intelligent terminal, above-mentioned binding relationship is released with the Indoor Video terminal.
Further, the Indoor Video terminal also includes：Phonetic incepting, semantic conversion unit,
The phonetic incepting, semantic conversion unit, are used to receive and collect the voice signal of indoor occupant,
The voice signal is converted into corresponding word content,
The implication of the word content is determined by semantic analysis, the demand of indoor occupant is drawn,
The demand is converted into formatting commands, is sent to mobile intelligent terminal, and activate the real-time broadcast unit,
The photo photograph album unit, the intelligent call unit or the customer service unit of attending a banquet perform command adapted thereto.
Further, the mobile intelligent terminal also includes service management unit,
The service management unit is used to perform following operation：
Logged in first when by mobile intelligent terminal, determine whether new user, if then reminding registration,
When the Indoor Video terminal bound with it is searched by mobile intelligent terminal, to the indoor prison bound
Control terminal deleted or, addition,
When being logged in by more than two mobile intelligent terminals simultaneously, judge whether to bind identical Indoor Video end
End, if so, mobile intelligent terminal described in two or more is then synchronized to,
If it is not, the binding of any mobile intelligent terminal and Indoor Video terminal is then released,
When same mobile intelligent terminal binds multiple Indoor Video terminals, the Indoor Video end is determined whether
The access rights at end, if so, can then carry out the access switching of Indoor Video terminal.
Further, the intelligent call unit is also used to set up SMS passages with mobile intelligent terminal, shows from mobile intelligence
The short message content that energy terminal sends, or, it is connected with the smart mobile phone of indoor occupant, go out in said short message to simultaneous display
Hold.
It should be appreciated that each several part of the invention can be realized with hardware, software, firmware or combinations thereof.Above-mentioned
In implementation method, the software that multiple steps or method can in memory and by suitable instruction execution system be performed with storage
Or firmware is realized.If for example, realized with hardware, and in another embodiment, can be with well known in the art
Any one of row technology or their combination are realized：With the logic gates for realizing logic function to data-signal
Discrete logic, the application specific integrated circuit with suitable combinational logic gate circuit, programmable gate array (PGA), scene
Programmable gate array (FPGA) etc..
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show
The description of example " or " some examples " etc. means to combine specific features, structure, material or spy that the embodiment or example are described
Point is contained at least one embodiment of the invention or example.In this manual, to the schematic representation of above-mentioned term not
Necessarily refer to identical embodiment or example.And, the specific features of description, structure, material or feature can be any
One or more embodiments or example in combine in an appropriate manner.
In general, the various embodiments of the disclosure can be with hardware or special circuit, software, logic or its any combination
Implement.Some aspects can be implemented with hardware, and some other aspect can be with firmware or software implementation, and the firmware or software can
With by controller, microprocessor or other computing devices.Although the various aspects of the disclosure be shown and described as block diagram,
Flow chart is represented using some other drawing, but it is understood that frame described herein, equipment, system, techniques or methods can
With in a non limiting manner with hardware, software, firmware, special circuit or logic, common hardware or controller or other calculating
Equipment or some of combination are implemented.
In addition, although operation is described with particular order, but this is understood not to require this generic operation with shown suitable
Sequence is performed or performed with generic sequence, or requires that all shown operations are performed to realize expected result.In some feelings
Under shape, multitask or parallel processing can be favourable.Similarly, although the details of some specific implementations is superincumbent to beg for
In by comprising, but these are not necessarily to be construed as any limitation of scope of this disclosure, but the description of feature is only pin
To specific embodiment.Some features described in some separate embodiments can also in combination be held in single embodiment
OK.Mutually oppose, the various features described in single embodiment can also be implemented separately or to appoint in various embodiments
The mode of what suitable sub-portfolio is implemented.
Claims (10)
1. a kind of intelligent service system, it is characterised in that including：Indoor Video terminal and mobile intelligent terminal, the indoor prison
Control terminal, is used to monitor the active state of indoor occupant, and the operation of following unit is carried out after access network：
Real-time broadcast unit, is used to play the customization content in local or high in the clouds,
Photo photograph album unit, is used to the photo for receiving to come from mobile intelligent terminal push and forms photograph album according to content,
Intelligent call unit, to set up video/audio communication passage with the mobile intelligent terminal,
Attend a banquet customer service unit, to send connection transfer-request to customer service of attending a banquet, the customer service passage set up and attend a banquet,
The mobile intelligent terminal, including：Direct-connected unit, memorandum unit, video/picture unit, reading report unit are monitored,
The direct-connected unit of the monitoring being connected with the camera in Indoor Video terminal, is used to obtain the monitoring power of the camera
Limit,
The memorandum unit, is used to be shown memorandum content synchronization to the Indoor Video terminal,
The video/picture unit being connected with the photo photograph album unit, is used to share video/picture content to the photograph
Piece photograph album unit,
The reading report unit, to generate reading report according to the active state,
Also include：One background server,
The background server is connected with Indoor Video terminal, be used to deposit customization content in the real-time broadcast unit and
The photograph album in the photo photograph album unit；
And, a WEB terminal server,
The WEB terminal server is connected with the mobile intelligent terminal, is used to receive the request of the mobile intelligent terminal, and lead to
Cross and obtain the supervision authority, the memorandum unit transmission memorandum content, the written report in the direct-connected unit of monitoring
When the announcement unit acquisition reading report, the video/picture unit share the video/picture content, responded,
The WEB terminal server is connected with the Indoor Video terminal, is used to receive the request of the Indoor Video terminal, and ring
Answer playing request, the call request of the intelligent call unit and the customer service unit of attending a banquet of the real-time broadcast unit
Connection transfer-request.
2. intelligent service system according to claim 1, it is characterised in that also include：One online customer service platform, it is described
Line customer service platform includes：Appointment unit, task assignment unit, execution unit,
The appointment unit, is used to receive and recording reservation request, while according to the different type of the reserve requests, configuration is not
Same execution unit,
The task assignment unit, assigns corresponding execution unit to complete reservation according to the appointment unit,
The execution unit, performs task and is synchronized under line to be set up on line according to the appointment of the task assignment unit
Row is performed, and provides task assignment query interface, implementing result is synchronized into mobile intelligent terminal.
3. intelligent service system according to claim 1, it is characterised in that also include：One relay unit, the indoor prison
Control terminal is connected by the wireless network of indoor deployment with the relay unit,
The relay unit is used to resend the digital/analog signal in Indoor Video terminal or be forwarded to backstage
Server.
4. intelligent service system according to claim 1, it is characterised in that the mobile intelligent terminal also includes a binding
Unit,
The binding unit is used to perform following operation：
When the mobile intelligent terminal asks to be bound with Indoor Video terminal first, there is provided carried out with the Indoor Video terminal
The connecting interface of binding,
After the access rights that the mobile intelligent terminal obtains the Indoor Video terminal, there is provided all with the Indoor Video
User's unique ID list of terminal binding,
And, on the mobile intelligent terminal, above-mentioned binding relationship is released with the Indoor Video terminal.
5. intelligent service system according to claim 1, it is characterised in that the Indoor Video terminal also includes：Voice
Reception, semantic conversion unit,
The phonetic incepting, semantic conversion unit, are used to receive and collect the voice signal of indoor occupant,
The voice signal is converted into corresponding word content,
The implication of the word content is determined by semantic analysis, the demand of indoor occupant is drawn,
The demand is converted into formatting commands, is sent to mobile intelligent terminal, and activate the real-time broadcast unit, described
Photo photograph album unit, the intelligent call unit or the customer service unit of attending a banquet perform command adapted thereto.
6. intelligent service system according to claim 1, it is characterised in that the mobile intelligent terminal is also managed including user
Reason unit,
The service management unit is used to perform following operation：
Logged in first when by mobile intelligent terminal, determine whether new user, if then reminding registration,
When the Indoor Video terminal bound with it is searched by mobile intelligent terminal, to the Indoor Video end bound
End deleted or, addition,
When being logged in by more than two mobile intelligent terminals simultaneously, judge whether to bind identical Indoor Video terminal, if
It is then to be synchronized to mobile intelligent terminal described in two or more,
If it is not, the binding of any mobile intelligent terminal and Indoor Video terminal is then released,
When same mobile intelligent terminal binds multiple Indoor Video terminals, the Indoor Video terminal is determined whether
Access rights, if so, can then carry out the access switching of Indoor Video terminal.
7. intelligent service system according to claim 1, it is characterised in that the intelligent call unit is also used to and movement
Intelligent terminal sets up SMS passages, shows the short message content sent from mobile intelligent terminal, or, the intelligent hand with indoor occupant
Machine is connected, and said short message content is gone out to simultaneous display.
8. a kind of intelligent Service method, it is characterised in that comprise the following steps：
Indoor Video terminal and mobile intelligent terminal are set,
The Indoor Video terminal is configured to, the active state of indoor occupant is monitored, and following list is carried out after access network
The operation of unit：
Real-time broadcast unit is configured to, the customization content in local or high in the clouds is played,
Photo photograph album unit is configured to, the photo that reception comes from mobile intelligent terminal push simultaneously forms shadow according to content
Collection,
Intelligent call unit is configured to, to set up video/audio communication passage with the mobile intelligent terminal,
The customer service unit that will attend a banquet is configured to, to send connection transfer-request to customer service of attending a banquet, the customer service set up and attend a banquet
Passage,
Set in the mobile intelligent terminal：Monitor direct-connected unit, memorandum unit, video/picture unit, reading report list
Unit,
The direct-connected unit of the monitoring that will be connected with the camera in Indoor Video terminal is configured to, and is used to obtain the camera
Supervision authority,
The cheat sheet unit is configured to, is used to be shown memorandum content synchronization to the Indoor Video terminal,
The video/picture unit being connected with the photo photograph album unit is configured to, is used to share video/picture content
To the photo photograph album unit,
The reading report unit is configured to, to generate reading report according to the active state,
Also dispose：One background server,
The background server is connected with Indoor Video terminal, be used to deposit customization content in the real-time broadcast unit and
The photograph album in the photo photograph album unit；
And deployment, a WEB terminal server,
The WEB terminal server is connected with the mobile intelligent terminal, is used to receive the request of the mobile intelligent terminal, and lead to
Cross and obtain the supervision authority, the memorandum unit transmission memorandum content, the written report in the direct-connected unit of monitoring
When the announcement unit acquisition reading report, the video/picture unit share the video/picture content, responded,
The WEB terminal server is connected with the Indoor Video terminal, is configured for receiving the Indoor Video terminal
Request, and respond the playing request of the real-time broadcast unit, the call request of the intelligent call unit and described attend a banquet
The connection transfer-request of customer service unit.
9. intelligent Service method according to claim 8, it is characterised in that reading report is generated according to the active state
Method be specially：
In intelligent terminal, amusement, life, doubt, health, five partial contents of exchange are provided with,
By background monitor, the operation that indoor occupant is carried out in the Indoor Video terminal is obtained,
According to the claim and its respective weights of setting, active state of the indoor occupant within a period of time is judged,
Sent to the mobile intelligent terminal after generating reading report according to the active state and the timing of its weight.
10. intelligent Service method according to claim 8, it is characterised in that described to be used to play determining for local or high in the clouds
The method of inhibition and generation content is specially：
At least included from the background server：Music opera content, movie and television contents and reference content,
The duration and viewing type for recording viewing the above simultaneously are recorded in platform server and obtain interest characteristics in the rear,
Preference is analyzed according to the interest characteristics, is recommended according to difference preference to the customization content of real-time broadcast unit.
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