CN106775649A - A kind of linguistic context guides the method and device of user - Google Patents

A kind of linguistic context guides the method and device of user Download PDF

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Publication number
CN106775649A
CN106775649A CN201611052975.4A CN201611052975A CN106775649A CN 106775649 A CN106775649 A CN 106775649A CN 201611052975 A CN201611052975 A CN 201611052975A CN 106775649 A CN106775649 A CN 106775649A
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China
Prior art keywords
user
option
request
selection
solicited message
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Pending
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CN201611052975.4A
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Chinese (zh)
Inventor
李娟�
李伟
叶奕韵
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Shenzhen Zhen Zhen Community Service Technology Co Ltd
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Shenzhen Zhen Zhen Community Service Technology Co Ltd
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Priority to CN201611052975.4A priority Critical patent/CN106775649A/en
Publication of CN106775649A publication Critical patent/CN106775649A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/0482Interaction with lists of selectable items, e.g. menus
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces
    • G06F9/453Help systems

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

The invention discloses the method and device that a kind of linguistic context guides user.The method includes:Leading question and option are shown to user, and receives the option of user's selection;Corresponding session context is accessed according to the option that the user selects;According to the solicited message that the user selects in the session context, the corresponding dialog information of the solicited message is shown to the user;Receive the dialog information of the user input, and make corresponding reply, improve user interactivity, timely feedback, the feedback accuracy of application software guidance mode, user is studied in advance, combing as much as possible goes out all of user's phychology type, and default corresponding reply and option, the demand by locking user after the interactions of many wheels, accurately information or the service of offer, this process significantly saves operation cost and effectively enhanced operational effect.

Description

A kind of linguistic context guides the method and device of user
Technical field
The present embodiments relate to intelligent terminal technical field, more particularly to a kind of linguistic context guiding user method and Device.
Background technology
During the operation of application software, operation personnel usually need guiding user to go to participate in interactive, participation work Move, use New function etc..At present, in the technical scheme for realizing guiding, mainly by advertisement position, message push, animation etc. Mode, and these modes belong to unidirectionally, single propagate, it is impossible in time collect user feedback simultaneously carry out laddering guiding, because This cannot provide accurate information and service.
The content of the invention
The purpose of the embodiment of the present invention is to propose that a kind of linguistic context guides the method and device of user, it is intended to how accurate solved True guiding user simultaneously provides the problem of corresponding service.
It is that, up to this purpose, the embodiment of the present invention uses following technical scheme:
In a first aspect, a kind of method that linguistic context guides user, methods described includes:
Leading question and option are shown to user, and receives the option of user's selection;
Corresponding session context is accessed according to the option that the user selects;
According to the solicited message that the user selects in the session context, the solicited message is shown to the user Corresponding dialog information;
The dialog information of the user input is received, and makes corresponding reply.
Preferably, it is described to show leading question and option to user, and before receiving the option of user selection, also wrap Include:
Determine the linguistic context the boot request whether user triggers;If it is determined that the user triggers the linguistic context guiding asking Ask, then show leading question and option to the user.
Preferably, it is described to receive the dialog information of the user input, and after making corresponding reply, also include:
Whether the clear and definite option of user's request is shown to the user.
Preferably, after the display whether clear and definite option of user's request to the user, also include:
If receiving the clear and definite option of user's request of user's selection, terminate session context.
Preferably, after the display whether clear and definite option of user's request to the user, also include:
If receiving the indefinite option of user's request of user's selection, return and perform to user's display leading question And option, and receive the option of user's selection;Corresponding session context is accessed according to the option that the user selects;Root According to the solicited message that the user selects in the session context, the corresponding dialogue of the solicited message is shown to the user Information;The dialog information of the user input is received, and makes corresponding reply.
A kind of second aspect, linguistic context guides the device of user, and described device includes:
First display module, for showing leading question and option to user;
Receiver module, the option for receiving user's selection;
AM access module, the option for being selected according to the user accesses corresponding session context;
Second display module, for the solicited message selected in the session context according to the user, to the use Family shows the corresponding dialog information of the solicited message;
Module is replied, for receiving the dialog information of the user input, and corresponding reply is made.
Preferably, described device also includes:
Determining module, for before showing leading question and option to user, and receive the option of user selection, Determine the linguistic context the boot request whether user triggers;
3rd display module, for if it is determined that the user triggering linguistic context boot request, then show to the user Leading question and option.
Preferably, described device also includes:
4th display module, for receiving the dialog information of the user input, and after making corresponding reply, to Whether the user shows the clear and definite option of user's request.
Preferably, described device also includes:
Terminate module, for after to the user display whether clear and definite option of user's request, if receiving described The clear and definite option of user's request of user's selection, then terminate session context.
Preferably, described device also includes:
Module is returned to, for after to the user display whether clear and definite option of user's request, if receiving described The indefinite option of user's request of user's selection, then return and perform to user display leading question and option, and receive described The option of user's selection;Corresponding session context is accessed according to the option that the user selects;According to the user in the meeting The solicited message selected in words scene, the corresponding dialog information of the solicited message is shown to the user;Receive the user The dialog information of input, and make corresponding reply.
The embodiment of the present invention provides the method and device that a kind of linguistic context guides user, and leading question and choosing are shown to user , and receive the option of user's selection;Corresponding session context is accessed according to the option that the user selects;According to described The solicited message that user selects in the session context, the corresponding dialog information of the solicited message is shown to the user; The dialog information of the user input is received, and makes corresponding reply, improve the user mutual of application software guidance mode Property, timely feedback, feedback accuracy, user is studied in advance, combing as much as possible goes out all of user's phychology type, And default corresponding reply and option, the demand by locking user after the interactions of many wheels, there is provided accurately information or service, this Process significantly saves operation cost and effectively enhanced operational effect.
Brief description of the drawings
Fig. 1 is a kind of schematic flow sheet of the method for linguistic context guiding user provided in an embodiment of the present invention;
Fig. 2 is the schematic diagram that a kind of interface provided in an embodiment of the present invention guides user;
Fig. 3 is the schematic diagram that another interface provided in an embodiment of the present invention guides user;
Fig. 4 is the schematic diagram that another interface provided in an embodiment of the present invention guides user;
Fig. 5 is the schematic diagram that another interface provided in an embodiment of the present invention guides user;
Fig. 6 is the schematic diagram that another interface provided in an embodiment of the present invention guides user;
Fig. 7 is the schematic diagram that another interface provided in an embodiment of the present invention guides user;
Fig. 8 is the schematic flow sheet of the method for another linguistic context guiding user provided in an embodiment of the present invention;
Fig. 9 is the schematic flow sheet of the method for another linguistic context guiding user provided in an embodiment of the present invention;
Figure 10 is the schematic flow sheet of the method for another linguistic context guiding user provided in an embodiment of the present invention;
Figure 11 is a kind of high-level schematic functional block diagram of the device of linguistic context guiding user provided in an embodiment of the present invention.
Specific embodiment
The embodiment of the present invention is described in further detail with reference to the accompanying drawings and examples.It is understood that this The described specific embodiment in place is used only for explaining the embodiment of the present invention, rather than the restriction to the embodiment of the present invention.In addition also It should be noted that for the ease of description, part rather than the entire infrastructure related to the embodiment of the present invention is illustrate only in accompanying drawing.
With reference to Fig. 1, Fig. 1 is a kind of schematic flow sheet of the method for linguistic context guiding user provided in an embodiment of the present invention.
As shown in figure 1, the method for the linguistic context guiding user includes:
Step 101, shows leading question and option, and receive the option of user's selection to user;
Specifically, as shown in Fig. 2 Fig. 2 is the schematic diagram that a kind of interface provided in an embodiment of the present invention guides user.
As shown in Fig. 2 being shown to user on APP display interfaces:Understanding sound of chopping wood, improve sound of chopping wood, be satisfied with I, play reward well The boot options such as penalize.The boot options can receive the corresponding instruction of user's triggering.
Step 102, corresponding session context is accessed according to the option that the user selects;
Specifically, as shown in figure 3, Fig. 3 is the schematic diagram that another interface provided in an embodiment of the present invention guides user.
If as shown in figure 3, the option of user's selection is:" what rewards and punishments order is", then private house keeper's meeting basis pre-sets Reply be displayed on APP interfaces, and can be set in the bottom of mobile terminal display interface and the rewards and punishments make related its His button.
Specifically, as shown in figure 4, Fig. 4 is the schematic diagram that another interface provided in an embodiment of the present invention guides user.
If as shown in figure 4, what is pre-set makes related reply be related to other keywords, such as safflower, hammer to rewards and punishments Deng, then the related option of the keyword can be accordingly shown below APP interfaces, such as safflower has any useHammer has anything to make WithNext time understands againDeng.
Step 103, according to the solicited message that the user selects in the session context, shows described to the user The corresponding dialog information of solicited message;
If specifically, as shown in figure 5, after what option user's selection hammer have, private house keeper can accordingly reply The option, and corresponding relevant options are accordingly shown below APP interfaces, such as safflower has any useHow safflower obtainsHammer How son obtains
As shown in fig. 6, if how user's selection hammer obtains, private house keeper can accordingly reply the option, and in APP circle How the corresponding display safflower in face lower section obtainsJoyful, I will have a try now to mete out rewards and punishments and makeNext time understands again.
Step 104, receives the dialog information of the user input, and makes corresponding reply.
Specifically, as shown in fig. 7, if how user's selection safflower obtains, private house keeper can show corresponding after replying, And show how hammer obtains below APP interfacesJoyful, I will have a try now to mete out rewards and punishments and makeNext time such as understands at the option again.
The embodiment of the present invention provides a kind of method that linguistic context guides user, shows leading question and option to user, and connect Receive the option of user's selection;Corresponding session context is accessed according to the option that the user selects;Existed according to the user The solicited message selected in the session context, the corresponding dialog information of the solicited message is shown to the user;Receive institute The dialog information of user input is stated, and makes corresponding reply, improve the user interactivity, in time of application software guidance mode Feedback, feedback accuracy, study user in advance, and combing goes out all of user's phychology type as much as possible, and presets It is corresponding to reply and option, the demand by locking user after the interaction of many wheels, there is provided accurately information or service, this process is big Width saves operation cost and effectively enhanced operational effect.
With reference to Fig. 8, Fig. 8 is the schematic flow sheet of the method for another linguistic context guiding user provided in an embodiment of the present invention.
As shown in figure 8, the method for the linguistic context guiding user includes:
Step 801, determines the linguistic context the boot request whether user triggers;If it is determined that the user triggers the linguistic context Boot request, then show leading question and option to the user;
Step 802, shows leading question and option, and receive the option of user's selection to user;
Step 803, corresponding session context is accessed according to the option that the user selects;
Step 804, according to the solicited message that the user selects in the session context, shows described to the user The corresponding dialog information of solicited message;
Step 805, receives the dialog information of the user input, and makes corresponding reply.
With reference to Fig. 9, Fig. 9 is the schematic flow sheet of the method for another linguistic context guiding user provided in an embodiment of the present invention.
On the basis of Fig. 1 to Fig. 8, illustrated by taking Fig. 8 as an example, as shown in figure 9, the method that the linguistic context guides user Including:
Step 901, determines the linguistic context the boot request whether user triggers;If it is determined that the user triggers the linguistic context Boot request, then show leading question and option to the user;
Step 902, shows leading question and option, and receive the option of user's selection to user;
Step 903, corresponding session context is accessed according to the option that the user selects;
Step 904, according to the solicited message that the user selects in the session context, shows described to the user The corresponding dialog information of solicited message;
Step 905, receives the dialog information of the user input, and makes corresponding reply;
Step 906, whether the clear and definite option of user's request is shown to the user;
Step 907, if receiving the clear and definite option of user's request of user's selection, terminates session context.
With reference to Figure 10, Figure 10 is that the flow of the method for another linguistic context guiding user provided in an embodiment of the present invention is illustrated Figure.
On the basis of Fig. 1 to Fig. 9, illustrated by taking Fig. 8 as an example, as shown in Figure 10, the linguistic context guides the side of user Method includes:
Step 1001, determines the linguistic context the boot request whether user triggers;If it is determined that user's triggering institute predicate Border boot request, then show leading question and option to the user;
Step 1002, shows leading question and option, and receive the option of user's selection to user;
Step 1003, corresponding session context is accessed according to the option that the user selects;
Step 1004, according to the solicited message that the user selects in the session context, institute is shown to the user State the corresponding dialog information of solicited message;
Step 1005, receives the dialog information of the user input, and makes corresponding reply;
Step 1006, whether the clear and definite option of user's request is shown to the user;
Step 1007, if receiving the indefinite option of user's request of user's selection, returns and performs to user Display leading question and option, and receive the option of user's selection;The option selected according to the user accesses corresponding Session context;According to the solicited message that the user selects in the session context, the request letter is shown to the user Cease corresponding dialog information;The dialog information of the user input is received, and makes corresponding reply.
With reference to Figure 11, Figure 11 is that a kind of functional module of the device of linguistic context guiding user provided in an embodiment of the present invention is illustrated Figure.
As shown in figure 11, the device of the linguistic context guiding user includes:
First display module 1101, for showing leading question and option to user;
Receiver module 1102, the option for receiving user's selection;
AM access module 1103, the option for being selected according to the user accesses corresponding session context;
Second display module 1104, for the solicited message selected in the session context according to the user, to institute State user and show the corresponding dialog information of the solicited message;
Module 1105 is replied, for receiving the dialog information of the user input, and corresponding reply is made.
Preferably, described device also includes:
Determining module, for before showing leading question and option to user, and receive the option of user selection, Determine the linguistic context the boot request whether user triggers;
3rd display module, for if it is determined that the user triggering linguistic context boot request, then show to the user Leading question and option.
Preferably, described device also includes:
4th display module, for receiving the dialog information of the user input, and after making corresponding reply, to Whether the user shows the clear and definite option of user's request.
Preferably, described device also includes:
Terminate module, for after to the user display whether clear and definite option of user's request, if receiving described The clear and definite option of user's request of user's selection, then terminate session context.
Preferably, described device also includes:
Module is returned to, for after to the user display whether clear and definite option of user's request, if receiving described The indefinite option of user's request of user's selection, then return and perform to user display leading question and option, and receive described The option of user's selection;Corresponding session context is accessed according to the option that the user selects;According to the user in the meeting The solicited message selected in words scene, the corresponding dialog information of the solicited message is shown to the user;Receive the user The dialog information of input, and make corresponding reply.
The embodiment of the present invention provides the device that a kind of linguistic context guides user, shows leading question and option to user, and connect Receive the option of user's selection;Corresponding session context is accessed according to the option that the user selects;Existed according to the user The solicited message selected in the session context, the corresponding dialog information of the solicited message is shown to the user;Receive institute The dialog information of user input is stated, and makes corresponding reply, improve the user interactivity, in time of application software guidance mode Feedback, feedback accuracy, study user in advance, and combing goes out all of user's phychology type as much as possible, and presets It is corresponding to reply and option, the demand by locking user after the interaction of many wheels, there is provided accurately information or service, this process is big Width saves operation cost and effectively enhanced operational effect.
The know-why of the embodiment of the present invention is described above in association with specific embodiment.These descriptions are intended merely to explain this The principle of inventive embodiments, and can not by any way be construed to the limitation to embodiment of the present invention protection domain.Based on herein Explanation, those skilled in the art associated by would not require any inventive effort the embodiment of the present invention other are specific Implementation method, these modes are fallen within the protection domain of the embodiment of the present invention.

Claims (10)

1. a kind of method that linguistic context guides user, it is characterised in that methods described includes:
Leading question and option are shown to user, and receives the option of user's selection;
Corresponding session context is accessed according to the option that the user selects;
According to the solicited message that the user selects in the session context, the solicited message correspondence is shown to the user Dialog information;
The dialog information of the user input is received, and makes corresponding reply.
2. method according to claim 1, it is characterised in that described to show leading question and option to user, and receive Before the option of user's selection, also include:
Determine the linguistic context the boot request whether user triggers;If it is determined that the user triggers the linguistic context boot request, then Leading question and option are shown to the user.
3. method according to claim 1 and 2, it is characterised in that the dialog information of the reception user input, and Make after corresponding reply, also include:
Whether the clear and definite option of user's request is shown to the user.
4. method according to claim 3, it is characterised in that described whether clear and definite to user display user's request After option, also include:
If receiving the clear and definite option of user's request of user's selection, terminate session context.
5. method according to claim 3, it is characterised in that described whether clear and definite to user display user's request After option, also include:
If receiving the indefinite option of user's request of user selection, return perform to user show leading question and Option, and receive the option of user's selection;Corresponding session context is accessed according to the option that the user selects;According to institute The solicited message that user selects in the session context is stated, the corresponding dialogue letter of the solicited message is shown to the user Breath;The dialog information of the user input is received, and makes corresponding reply.
6. a kind of linguistic context guides the device of user, it is characterised in that described device includes:
First display module, for showing leading question and option to user;
Receiver module, the option for receiving user's selection;
AM access module, the option for being selected according to the user accesses corresponding session context;
Second display module, it is aobvious to the user for the solicited message selected in the session context according to the user Show the corresponding dialog information of the solicited message;
Module is replied, for receiving the dialog information of the user input, and corresponding reply is made.
7. device according to claim 6, it is characterised in that described device also includes:
Determining module, for before showing leading question and option to user, and receive the option of user selection, it is determined that The linguistic context the boot request whether user triggers;
3rd display module, for if it is determined that the user triggering linguistic context boot request, then show to the user and guide Language and option.
8. the device according to claim 6 or 7, it is characterised in that described device also includes:
4th display module, for receiving the dialog information of the user input, and after making corresponding reply, to described Whether user shows the clear and definite option of user's request.
9. device according to claim 8, it is characterised in that described device also includes:
Terminate module, for after to the user display whether clear and definite option of user's request, if receiving the user The clear and definite option of user's request of selection, then terminate session context.
10. device according to claim 8, it is characterised in that described device also includes:
Module is returned to, for after to the user display whether clear and definite option of user's request, if receiving the user The indefinite option of user's request of selection, then return and perform to user display leading question and option, and receive the user The option of selection;Corresponding session context is accessed according to the option that the user selects;According to the user in the session The solicited message selected in scape, the corresponding dialog information of the solicited message is shown to the user;Receive the user input Dialog information, and make corresponding reply.
CN201611052975.4A 2016-11-25 2016-11-25 A kind of linguistic context guides the method and device of user Pending CN106775649A (en)

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CN111324409A (en) * 2020-02-14 2020-06-23 腾讯科技(深圳)有限公司 Artificial intelligence-based interaction method and related device

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