CN106686610A - Internet communication base station site selection method and system based on customer complaining - Google Patents
Internet communication base station site selection method and system based on customer complaining Download PDFInfo
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- CN106686610A CN106686610A CN201710100535.XA CN201710100535A CN106686610A CN 106686610 A CN106686610 A CN 106686610A CN 201710100535 A CN201710100535 A CN 201710100535A CN 106686610 A CN106686610 A CN 106686610A
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- Prior art keywords
- base station
- site
- customer complaint
- information
- communication base
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W16/00—Network planning, e.g. coverage or traffic planning tools; Network deployment, e.g. resource partitioning or cells structures
- H04W16/18—Network planning tools
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention discloses an internet communication base station site selection method and system based on customer complaining, and relates to the field of communication base station site selection. The method comprises the following steps that 1, a customer complaining function is provided by utilizing a public platform with the high cognition degree; 2, customer complaining information is collected; 3, site selection planning is comprehensively completed according to acquired information whether owners are willing to provide a station site or not, customer distribution data and complaining data, and the station site selection efficiency is improved; 4, the station site is determined. According to the method and system, disputes can be effectively avoided.
Description
Technical field
The present invention relates to communication base station addressing field, is specifically related to a kind of internet communication base station based on customer complaint
Site selecting method and system.
Background technology
Under the overall background that 4G accelerates popularization, from the beginning of this year the newly-built demand of three telecom operators is significantly increased, and presents
Go out the features such as demand proposes concentration, newly-built station accounting is high, construction period is tight, the addressing difficult problem that industry is long-standing is built in scale
If, short-term limit pay situation under further amplify.
How the suitable place for building communication base station is found in the city of land resource growing tension and new rural village, become pendulum
A difficult problem in face of Base communication Facilities Construction person.Traditional position model not only takes a substantial amount of time and manpower, and
And Jing often causes dispute, therefore a kind of new position model is increasingly becoming the rigid demand of operator.
Shown in Figure 1, traditional communication base station addressing is mainly by the side of project leader's unified planning of operator
Formula is carried out, and typically can first be planned and be determined site zone, then addressing information is issued in operator official website, public notification of information
The registration of associated stations can be received afterwards, website of the project leader subsequently to participating in the election of is investigated and assessed, final to determine one
Implement related building-up work in site.
Prior art is suffered from the drawback that：
Because operator generally only in its official website or builds work class website addressing information is issued, audience is very
Few, most of masses did not knew there is the construction project of the website before construction, therefore easily caused the masses in process of construction
Resentment, cause the generation of dispute.
The content of the invention
The invention aims to overcome the shortcomings of above-mentioned background technology, there is provided a kind of the Internet based on customer complaint
Communication base station site selecting method and system, can be prevented effectively from the generation of dispute.
The present invention provides a kind of internet communication base station selection method based on customer complaint, comprises the following steps：
S1, using the high public platform of cognition degree, there is provided customer complaint function；
S2, collection customer complaint information；
S3, the information whether offer site is provided by the owner for obtaining, user distribution data and complaint data, it is comprehensive complete
Into site planning, bus station position efficiency is lifted；
S4, determine site.
On the basis of above-mentioned technical proposal, the high public platform of the cognition degree includes the urban service module of wechat.
On the basis of above-mentioned technical proposal, the customer complaint information includes geographical position, signal(l)ing condition, operator's letter
Cease, whether be ready to provide site mounted base station.
The present invention also provides a kind of internet communication base station selection system based on customer complaint, and the system is thrown including user
Information collection module, site planning determining module are told, wherein：
The customer complaint information collection module due to：Using the high public platform of cognition degree, there is provided customer complaint function,
Collect the calling information of user；
The site planning determining module is used for：Information, the Yong Hufen that site is provided whether is ready by the owner for obtaining
Cloth data and complaint data, comprehensively complete site planning, lift bus station position efficiency, determine site.
On the basis of above-mentioned technical proposal, the high public platform of the cognition degree includes the urban service module of wechat.
On the basis of above-mentioned technical proposal, the customer complaint information includes geographical position, signal(l)ing condition, operator's letter
Cease, whether be ready to provide site mounted base station.
Compared with prior art, advantages of the present invention is as follows：
(1) present invention carries out unified plan to the location problem of magnanimity communication base station, increased site regional signal and complains
Flow process, and collect the information of customer complaint：Geographical position, signal(l)ing condition, operator's informaiton, whether be ready provide site install base
Stand, finally according to user distribution data and complaint data, comprehensively complete site planning.The present invention can effectively solve the problem that magnanimity is led to
Letter Cell Site Placement hardly possible problem, obtains more site resources and more accurately user feedback, while site was planned by the past
The passive acceptance of user, is changed into and actively provides, and can be prevented effectively from the generation of dispute.
(2) invention increases site regional signal complains flow process, using the high public platform of cognition degree, such as wechat
Urban service module, completes reporting for complaint, it is determined that the demand of covering.Invention increases customer complaint information analysiss flow process, from
And high-value user distributed areas are accurately positioned, it is follow-up while all user data for being likely to provide site can be collected
Space is opened in addressing and planning.The present invention obtains mobile subscriber's distributed data of Internet enterprises, and main base is planned in the past in change
In various dimensions big datas such as the planning mode of network topology structure, comprehensive mobile subscriber's distributions, realize intelligent on one's own initiative to site
Change precisely planning.
(3) present invention change first plans that in the past website finds again the pattern of owner, using the high public platform pair of cognition degree
The complaint of user is collected, and carries out the analysis of various dimensions to calling information, establishes novel intelligent the Internet position model,
The channel of information is expanded, by the past by the not high website of reliability, has been changed into the high public platform of cognition degree, the city of such as wechat
City's service module, increased the source of information.
(4) invention increases the information such as the dimension of information, geographical position, signal condition, operator, improves information
Accuracy rate.
(5) invention increases whether user is ready that providing the information such as site installation is fed back, and is changed and is first advised in the past
The pattern that website finds again owner is drawn, the success rate of addressing is improve.
(6) present invention changes and first plan in the past that website finds again the pattern of owner, it is to avoid operator in its official website or
Build work class website to issue addressing information, solve that site information is excessive to be exposed to the public and thus bring information
The problem of safety.
(7) integrated information analysis of the present invention and planing method, based on the mass data of user feedback, increased examining for information
Dimension is examined, collection geographical position, signal condition, operator's informaiton, user data are distributed, whether are ready that providing site installs and each
Class complains data, comprehensively completes site planning, lifts the accuracy rate of addressing, improves work efficiency.
(8) base station selection information complaint mechanism of the invention：Expansion information complains channel, before building a station, first to base station
Signal and user carry out complaint investigation to the suggestion of site, and change first plans that in the past website finds again the pattern of owner, sets up thing
Front complaint mechanism, improves the success rate of addressing, reduces civil disputation.
Description of the drawings
Fig. 1 is traditional communication base station addressing flow chart.
Fig. 2 is the flow chart of the internet communication base station selection method in the embodiment of the present invention based on customer complaint.
Specific embodiment
Below in conjunction with the accompanying drawings and specific embodiment the present invention is described in further detail.
Shown in Figure 2, the embodiment of the present invention provides a kind of internet communication base station selection method based on customer complaint,
Comprise the following steps：
S1, using the high public platform of cognition degree, such as the urban service module of wechat, there is provided customer complaint function；
S2, collect customer complaint information, for example geographical position, signal(l)ing condition, operator's informaiton, whether be ready provide site
The information such as mounted base station；
S3, the information whether offer site is provided by the owner for obtaining, user distribution data and complaint data, it is comprehensive complete
Into site planning, bus station position efficiency is lifted；
S4, determine site.
The embodiment of the present invention provides a kind of internet communication base station selection system based on customer complaint, including customer complaint
Information collection module, site planning determining module, wherein：
Customer complaint information collection module due to：Using the high public platform of cognition degree, such as the urban service mould of wechat
Block, there is provided customer complaint function, collects the calling information of user, for example geographical position, signal(l)ing condition, operator's informaiton, whether
It is ready to provide the information such as site mounted base station；
Site planning determining module is used for：Information, the user distribution number that site is provided whether is ready by the owner for obtaining
According to and complain data, comprehensively complete site planning, lifted bus station position efficiency, determine site.
The embodiment of the present invention make use of the customer complaint information of the higher public platform of cognition degree and various dimensions, and collect
All user data for being likely to provide site, have on the one hand expanded the channel of information, improve the accuracy of calling information, separately
On the one hand increased the dimension of information, user to geographical position, signal condition, operator's informaiton, whether be ready to provide site peace
The information such as dress are fed back, and improve the success rate of addressing, reduce dispute.
Because operator generally only in its official website or builds work class website addressing information is issued, audience is very
It is few, therefore the site unit for signing up for is also few, causes the selectivity narrow range of operator.The embodiment of the present invention increased station
Location regional signal complains flow process, and using the high public platform of cognition degree (such as the urban service module of wechat) the upper of complaint is completed
Report, it is determined that the demand of covering, has expanded information channel.
Due to increased customer complaint information analysiss flow process, the dimension of information is increased：Geographical position, signal condition, fortune
Battalion's business's information etc., improves the accuracy rate of addressing.
Due to increased whether user is ready that providing the information such as site installation is fed back, and is changed and is first planned website in the past
The pattern of owner is found again, so as to improve the success rate of addressing, reduces dispute.
Because operator is in its official website or build work class website addressing information is issued, therefore also result in site letter
The excessive problem for being exposed to the public, bringing information security of breath.The embodiment of the present invention changes the past, and first planning website is sought again
Look for the pattern of owner, it is to avoid publishing for addressing information, solve the excessive information for being exposed to the public of site information
Safety problem.
Those skilled in the art can carry out various modifications and variations to the embodiment of the present invention, if these modifications and change
Within the scope of the claims in the present invention and its equivalent technologies, then these modifications and modification are also in protection scope of the present invention for type
Within.
The prior art that the content not described in detail in description is known to the skilled person.
Claims (6)
1. a kind of internet communication base station selection method based on customer complaint, it is characterised in that comprise the following steps：
S1, using the high public platform of cognition degree, there is provided customer complaint function；
S2, collection customer complaint information；
S3, the information that offer site whether is ready by the owner for obtaining, user distribution data and complaint data, comprehensively complete station
Location planning, lifts bus station position efficiency；
S4, determine site.
2. the internet communication base station selection method of customer complaint is based on as claimed in claim 1, it is characterised in that：It is described to recognize
The high public platform of degree of knowing includes the urban service module of wechat.
3. the internet communication base station selection method of customer complaint is based on as claimed in claim 1, it is characterised in that：The use
Family calling information include geographical position, signal(l)ing condition, operator's informaiton, whether be ready provide site mounted base station.
4. a kind of internet communication base station selection system based on customer complaint, it is characterised in that：The system includes customer complaint
Information collection module, site planning determining module, wherein：
The customer complaint information collection module due to：Using the high public platform of cognition degree, there is provided customer complaint function, collect
The calling information of user；
The site planning determining module is used for：Information, the user distribution number that site is provided whether is ready by the owner for obtaining
According to and complain data, comprehensively complete site planning, lifted bus station position efficiency, determine site.
5. the internet communication base station selection system of customer complaint is based on as claimed in claim 4, it is characterised in that：It is described to recognize
The high public platform of degree of knowing includes the urban service module of wechat.
6. the internet communication base station selection system of customer complaint is based on as claimed in claim 4, it is characterised in that：The use
Family calling information include geographical position, signal(l)ing condition, operator's informaiton, whether be ready provide site mounted base station.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710100535.XA CN106686610A (en) | 2017-02-23 | 2017-02-23 | Internet communication base station site selection method and system based on customer complaining |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710100535.XA CN106686610A (en) | 2017-02-23 | 2017-02-23 | Internet communication base station site selection method and system based on customer complaining |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106686610A true CN106686610A (en) | 2017-05-17 |
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ID=58862649
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710100535.XA Pending CN106686610A (en) | 2017-02-23 | 2017-02-23 | Internet communication base station site selection method and system based on customer complaining |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109041070A (en) * | 2018-07-26 | 2018-12-18 | 南京华苏科技有限公司 | The method and device of communication network planning based on web crawlers |
| CN112241860A (en) * | 2019-07-19 | 2021-01-19 | 顺丰科技有限公司 | Network point determining method, network point determining device, server and storage medium |
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| US6336035B1 (en) * | 1998-11-19 | 2002-01-01 | Nortel Networks Limited | Tools for wireless network planning |
| CN101047888A (en) * | 2006-11-28 | 2007-10-03 | 中国移动通信集团江苏有限公司 | Precision marketing system based on signalling analysis and its method |
| CN102487523A (en) * | 2010-12-01 | 2012-06-06 | 中国移动通信集团公司 | User compliant analysis method and device |
| CN103179582A (en) * | 2011-12-23 | 2013-06-26 | 中国移动通信集团河北有限公司 | Method and system for site selection of indoor distribution system |
| CN103888973A (en) * | 2012-12-21 | 2014-06-25 | 中国移动通信集团浙江有限公司 | Complaint information and planning station correlation assessment method and device |
-
2017
- 2017-02-23 CN CN201710100535.XA patent/CN106686610A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6336035B1 (en) * | 1998-11-19 | 2002-01-01 | Nortel Networks Limited | Tools for wireless network planning |
| CN101047888A (en) * | 2006-11-28 | 2007-10-03 | 中国移动通信集团江苏有限公司 | Precision marketing system based on signalling analysis and its method |
| CN102487523A (en) * | 2010-12-01 | 2012-06-06 | 中国移动通信集团公司 | User compliant analysis method and device |
| CN103179582A (en) * | 2011-12-23 | 2013-06-26 | 中国移动通信集团河北有限公司 | Method and system for site selection of indoor distribution system |
| CN103888973A (en) * | 2012-12-21 | 2014-06-25 | 中国移动通信集团浙江有限公司 | Complaint information and planning station correlation assessment method and device |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109041070A (en) * | 2018-07-26 | 2018-12-18 | 南京华苏科技有限公司 | The method and device of communication network planning based on web crawlers |
| CN109041070B (en) * | 2018-07-26 | 2021-08-24 | 南京华苏科技有限公司 | Communication network planning method and device based on web crawler |
| CN112241860A (en) * | 2019-07-19 | 2021-01-19 | 顺丰科技有限公司 | Network point determining method, network point determining device, server and storage medium |
| CN112241860B (en) * | 2019-07-19 | 2023-05-02 | 顺丰科技有限公司 | Method, device, server and storage medium for determining network points |
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| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20170517 |
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| RJ01 | Rejection of invention patent application after publication |